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Real Time Location Data
driving operational efficiency
John Gesquiere, Televic Healthcare
Agenda
• Televic Healthcare company introduction
• Healthcare challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented care communication system
• Conclusions
Agenda
• Televic Healthcare company introduction
• Healthcare challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented care communication system
• Conclusions
Critical care communication for healthcare
75 years and
counting…
Render ziekenhuis van toekomst?
About Televic
> € 100 M
turnover
>1,000
employees
Group HQ
Belgium
Televic
UK
Televic
France
Televic
China
JHST
China
PTCS
India
Televic
Bulgaria
(2x)
Televic
US
10 offices
worldwide
Innovative Communication Technology
DELIVERUnique, customized
services
CREATEResearch-based
solutions
BUILDHigh-quality
products and solutions
Serving fourniche markets
We believe in ...
Providing safety at all times
During critical events you need a system you can trust and provides peace-of-mind that help is
always within reach.
A “people first” approach.
Personalized care that meets individual needs.
Innovative technology used at the service of people.
Improving quality of care.
Helping caregivers to deliver better care by increasing their productivity; reducing stress-levels
and improve work satisfaction. We do this by using smart communication technology.
We optimize workflows for healthcare institutions using
high-end communication technology
Our customers are active in different markets ...
Hospitals Nursing Homes Assisted Living Homes
Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
Challenges in healthcare
Patientsafety & comfort
Challenges in healthcare
Staffsafety
Patientsafety & comfort
Challenges in healthcare
Staffsafety
Workefficiency
Patientsafety & comfort
IMAGINE WHAT YOU CAN
DO WHEN YOU KNOW THE
THE REAL-TIME LOCATION
OF ANYONE
AT ANY TIME…
Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Televic AQURA
Real Time Location System
(RTLS)
Triple Technology
AQURA Technology
EP2469298
Triple indoor location technology
Magnetic field Room signal
M R
TR
Radio communicator
MODULAR: Start small and scale up
EASY INSTALL, EASY USE
PERSONALIZED: 1 tag, different profiles
Room exact indoor
localization system
Map a
ccura
cy
Flo
or
accura
cy
AQURA
Location
Technology
ENABLING
Real-time localization
with room level
accuracy
Classic
Location
Technology
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Room based nurse call
vs. personal calls
Room based versus
person based calls
• Call units fixed in walls or bed trunks
• Wiring problems
• Personal call linked to the room
→ Personal call with accurate localisation
→ Wireless call units for room based calls
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Providing
“call “Don’t loose time searching people!”
Real-time indoor location anytime
Lea’s room
Providing comfort
“personalized freedom of movement”
Lea’s room
For example: during nighttime
patient should stay in his room
Providing traceability
“analyze and improve daily operations”
Providing safety
“keep patients and residents safe”
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Care Operations Center
Incident replay
• Replay an incident step-by-step to analyze the situation.
• Track the patients and nurse interactions.
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Distress and assistance call: staff safety and efficiency
• Single push for assistance call, triple push for distress call
• Continuous updates on location and interactions
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Locate, manage, integrate, visualize, analsye and transform your organization
Patient Journey and Wayfinding
• Efficient day hostpitalisation flow.
• Full EMR integration of location data.
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
New Coronavirus (2019-nCoV) in Wuhan, China
• Contact tracking between patients and staff in case of infections.
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Typical RTLS based healthcare workflows
Alarm workflow,
communication and
collaboration
Operational workflows
in the organizationClinical workflows
• OR workflows
• ED workflows
• ...
• Room management
• Hand hygiene
• Transport workflows
• Asset management
• Care registration
• …
• Alarm management
• Secure messaging
• Care team collaboration
• Context aware integrations
• …
Alarm Flows
Patient launches an alarm
(active or passive)
Smart alarm distribution trough
AQURA Flow
Flows are defined by:
• Regimes
• Type of call
• Urgence
• Availability of the nurse
• ...
I’m busy
with a
patient
I get all needed
information in
the alarm
ACCEPTREJECT
Alarm Flows
Patient launches an alarm
(active or passive)
Smart alarm distribution trough
AQURA Flow
Flows are defined by:
• Regimes
• Type of call
• Urgence
• Availability of the nurse
• ...
AQURA Flow
The central brain for notification distribution.
- Configure powerful scenarios
- Notification workflows
- Create rules what notifications go where under
what conditions
- Add rich context data to notifications
AQURA Apps
End-to-end hospital workflows
Nurse call
Real-time
localization
EHR
Messaging
systems
Medical
devices …
today added value comes from integration
Advanced Workflows
Easy tag assignment and management
• Tags can be scanned for assignment to patients and staff
• Workflow integration through HL7 and FHIR
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Statistics and logging
• AI reasoning on the localization data for actionable insights.
location data API
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
Wireless cancellation unit with identification
• Automatic identification within 1 meter.
• Cancellation (green button)
• Presence (green button)
• Rounding (grey button)
• Direct assistance (yellow button)
Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
TRIGGERS &
SENSORS
PROCESSING DISTRIBUTION REACTION HANDLING &
REGISTRATION
Capture triggers and data
Wired – wireless
3rd party triggers and sensors
Decision making
Business logic
Workflow
Rules
Communication
Intercom - voice
Workflow
Real-time data distribution
Mobile devices
Fixed devices
3rd parties
Identification
Care registration
Logging
Dashboards & reports
END-TO-END CARE COMMUNICATION WITH CONTEXT
CONTEXT Location
Person information
Camera
Nurse status
Monitoring values
Etc.Actionable data
... for nurses, patients or residents and family.
Scalable to
your needs
A modular
platform, with
different
building blocks
allowing easy
extensions,
installation and
maintenance.
Trusted &
reliable
A trustworthy
solution designed to
operate 24 hours a
day for 7 days a
week.
Designed for
healthcare
An intuitive user
experience: the
system is designed
for the healthcare
sector: simple,
integrated and
pleasant to use, yet
powerful and
effective.
Integrates
nicely
Connectors and
API’s allow
integration with
existing systems
already in place
for a seamless
experience.
Innovative technology at
the service of people
The finest
technology as
a means to an
end. Accurate
indoor person
localization solving
problems that
could not be
solved before.
Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
Operational efficiency enabled by AQURA RTLS
Alarming
Registration
ACCEPT
BUSY
Care Communication
« From A to Z »
Communication et
traitement des alarmes
Call for help Notify
Reaction
Active and passive The right person
with the right context info
Communication
and flow of the alarms
RegistrationIdentify,
analyze and optimize
Share your efficiency
challenges with us:
https://twitter.com/JohnGesquiere
@JohnGesquiere
https://www.linkedin.com/in/johngesquiere/
https://www.televic-healthcare.com/en
Questions ?