Johnson & Johnson...Johnson & Johnson Worldwide Mobile Phone Policy Harmonization (effective...

Johnson & Johnson

Sandra S. Lee “How Johnson & Johnson Used the

NETS Benchmark Survey to Improve

Fleet Safety Policies, Practices and

Results”

Copyright 2014 Johnson & Johnson Services, Inc. All rights reserved. Use

permitted only with expressed consent.

Lost out on celebrating Birthdays of their dear ones

families

1,200,000

3



Lost out on the experience of vacationing together

families

1,200,000

4



Lost their loved ones to vehicle-related injuries

families

1,200,000

5



The SAFE Fleet journey began 20 years ago and continues today.

It’s our mission to change the number.

ZERO Crashes, Injuries, Incidents

6



Safety is rooted in our Johnson & Johnson heritage, written in Our

Credo.





We believe our first responsibility is to the doctors, nurses and patients,

to mothers and fathers and all others who use our products and services...

…We are responsible to our employees,

the men and women who work with us throughout the world…working

conditions clean, orderly and safe…

…We are responsible to the communities in which we live and work…

Our Credo Our Credo



Safety is fundamental to our

business

In 1994, under the direction of our Executive Committee and the Office of the Chairman, J&J created SAFE Fleet. Objective: Protect our employees and ensure they arrive home safely at the end of each day.



SAFE Fleet Vision: Drivers return home safely at the end of each day. How have we sustained this Vision?

11



SAFE Fleet Core Elements

1. Management Involvement 2. SAFE Fleet Teams 3. Worldwide Fleet Safety Standards 4. Training and Education 5. Marketing and Communications/Recognition 6. Community Outreach 7. Assessment and Assurance 8. Benchmarking



Benefits of Annual Benchmarking (Network of Employers for Traffic Safety)

GLOBAL

METRICS Fleet sizes, mileage, crashes, injuries By country By vehicle type

PROGRAM ELEMENTS

By country/world area

• Raise visibility to where we stand

• Learn from Leading Companies – Within and outside of

our industry

• Network – NETS Road Safety

Benchmark Conference

Copyright 2014 Johnson & Johnson

Services, Inc. All rights reserved. Use permitted only with expressed

consent.

Areas of Improvement

Resulting from NETS Benchmarking

Three Examples

1. Mobile Phones and Other Electronic Devices Policy

2. Telematics Intervention Launch

3. Vehicle Safety Requirements



Full Ban Mobile Phone Policy Effective January 1, 2014

“Early Adopters” made the path to a Full

Ban Policy easier.



Johnson & Johnson Worldwide Mobile Phone

Policy Harmonization (effective 1-1-2014)

J&J employees or Authorized Drivers may not use hand-held

or hands-free mobile electronic devices while operating a motor vehicle…

When employee or Authorized Driver is operating a vehicle, on company business or on personal time, that is owned or leased by J&J

When employee or Authorized Driver is operating a rental vehicle paid for by J&J.

When employee is driving a personal vehicle, for which he/she receives financial subsidy (e.g., monthly allowance for fuel costs, maintenance and other vehicle expenses), in the course of company business.

Copyright 2014 Johnson &

Johnson Services, Inc. All rights reserved. Use permitted only

with expressed consent.

J&J Mobile Phone Policy Considerations and Research

What does the data say about distracted driving?

Productivity Concerns?

List of Companies with Full Ban Mobile Phone Policies

Sources: National Safety Council, WHO, NHTSA, Governor’s Highway

Safety Association, Network of Employers for Traffic Safety (NETS)



Executive Management Led the Way

Forward



Worldwide SAFE Fleet Champion

Asia-Pacific Regional Executive Champion

Europe Middle East Africa Regional

Executive Champions Americas Regional

Executive Champions

Country/Franchise

Champions Ambassadors

Country/Franchise


Country/Franchise


100 Country and/or Franchise Champions and Teams Worldwide

Corporate SAFE Fleet Team

GABRIEL T. KARDOS Senior Manager, Fleet Safety,

AP and EMEA

Joseph Pattison Manager, Fleet Safety, Americas

SANDRA S. LEE Director, Worldwide Fleet Safety



Country Management led the way in spreading

the global policy of ‘No mobile while driving’

• Team India themed the initiative

• Kicked off the program with a message from the Presidents’ Council

• Used various communication channels to convey the message on a regular basis







In-Vehicle Monitoring System/Telematics

“Early Adopters” led the path to

Telematics Implementation.



US Program Telematics Capabilities

• Harsh - acceleration, braking and turning

• Speeding 1 – 10 miles over state speed limit

• Speeding 2 – speed vs speed limit of the road*

• Idling*

• Reversing – time and distance*

• Seat Belt usage – time and distance

* No audio alarm



Manager Comments

• “My driver has become much more aware of the speed limits as a result of the coach. Additionally, he has become more aware of his harsh acceleration events.”

• “The [device] has made my driver very aware of her current turning practices. Additionally, it has made her aware of seatbelt usage for all passengers as well as her idling practices at the bus stop.”

• “XXXX has made drastic improvement in idling and speeding issues. She is rated now a low risk.”



Points to Consider

• Define Purpose and Scope

• Involve stakeholders in early conversations

• Define criteria for program entry and exit

• Launch with transparency and communicate!

– Driver Agreement: what data will be collected and how will it be used?

• Conduct manager workshops

– Reinforce objectives; how to interpret reports and coach the driver

• Consider subsidizing to “jump start”



consent.

Improving Vehicle Safety Requirements

From Safety Belts to…

Q11. Which of the following safety features do you currently require on passenger vehicles in your company fleet? (Choose all that apply.) *

»Seat belts



Vehicle Safety Features

25A.9 Vehicle Safety Features The following minimum vehicle safety features are required in all company purchased or leased vehicles:

– 4 or 5 star ratings based on reputable new car rating systems (e.g., NHTSA, IIHS, ANCAP, Euro NCAP, and other established organizations that publish vehicle safety ratings.)

– Safety belts (three-point) for driver and all passengers, front and back seats

– Anti-lock brakes (ABS)

– Dual front driver and passenger airbags



consent.

Evaluate Efficacy of Interventions



Behind the Wheel Training

Global requirement for New Hires and Tenured Drivers – once every 3 years.

Focus on knowledge and attitude in classroom coupled with hands-on practice. Tailor-made to suit country-specific requirements.



5.0 5.1

5.0

5.0 4.9 5.0

4.6 4.6

4.5 4.5 4.4 4.4

-36-0 -30-0 -24-0 -18-0 -12-0 -6-0 0-6 0-12 0-18 0-24 0-30 0-36

Cra

she

s /

MM

Impact: BTW Refresher Driver Training

Key points • Experienced employee typically the better driver • Participates in driver training every 3 to 5 years • Training reduced Crashes/MM by 11.6% on average

Months Before Class Months After Class

Crashes Day of Training



Annual Benchmarking

Drives Improvement and Innovation

• Catalyst to improve our policies and interventions.

• Integrated as part of annual business process – regular rhythm.

• Vaccine for “complacency!” Challenges us to strive to be the safest fleet…and to strive for Mission ZERO!



Let’s work together to

change the Number…

Mission ZERO!



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