Johnson & Johnson SAFE Fleet

Protecting Employees, Families and Communities

Joseph Van Houten, Ph.D., CSPSenior Director, Worldwide Environment, Health

& Safety

Sandra S. Lee, MPH, CHES

Director, Worldwide Fleet Safety

Global Presence

• 200+ Operating Companies• 57 Countries Around the

World• 175+ Countries Product Sales

Johnson & Johnson Business Segments

ConsumerMedical

Devices/Diagnostics

Pharmaceutical

We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we

do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have

an opportunity to make a fair profit.

We are responsible to our employees, the men and women who work with us throughout the world.Everyone must be considered as an individual. We must respect their dignity

and recognize their meritand recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe.

We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints.

There must be equal opportunity for employment, development and advancement There must be equal opportunity for employment, development and advancement for those qualified.for those qualified. We must provide competent management, and their

actions must be just and ethical.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens — support good works and charities and

bear our fair share of taxes. We must encourage civic improvements and better health and education.We must maintain in good order the property we are privileged to use,

protecting the environment and natural resources.

Our final responsibility is to our stockholders. Business must make a sound profit.Business must make a sound profit.We must experiment with new ideas. Research must be carried on, innovative programs Research must be carried on, innovative programs

developed and mistakes paid for.developed and mistakes paid for. New equipment must be purchased, new facilities provided and new New equipment must be purchased, new facilities provided and new products launched.products launched. Reserves must be created to provide for adverse times.

When we operate according to these principles, the stockholders should realize a fair return.

Our Credo

We are responsible to our employees, the men and women who work with us

throughout the world.

working conditions [must be] clean, orderly and safe.

Worldwide LWDC Rate

0.31

0.180.16 0.16

0.13 0.12

0.090.08

0.06 0.05 0.06 0.07 0.08 0.07

0.00

0.50

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

LWDC Rate = Number of Lost Work Days Cases x 200,000 work hours

Total Work Hours

*Includes Temporary Employees ** 2008 data is preliminary

2008 Worldwide LWDCs By Type

34%

22%

16% 16%

8%4%

0%

10%

20%

30%

40%

50%

Slips, Trips & Falls Other Occ. Safety Ergonomics Vehicle Exposure Other

Total: 92* Cases

2007 Total: 116

*Data is preliminary

31 22 38 16 3 6

7CW - 0

31

SBA - 12

OVR - 14CB - 8

4CTD - 1 15

Key Preventive Programs(Health & Safety-Through-Design)• ERGO• SAFE Fleet• Fall Prevention• Machine Safety• Industrial Hygiene• Process Safety Management• Healthy People

What Is SAFE Fleet?• J&J’s way of protecting employees, families, &

customers from injury on the road.

• Company vehicle is a workplace

• Safe driving is a primary job responsibility for field representatives

• SAFE Fleet primarily designed for sales and marketing; relevance for other employee groups

NA

LA

EMEA

AP

1995 1996 1997 1998 1999 2000 2008

*Brazil and Mexico initiated a fleet safety program in 1987; SAFE Fleet rolled out to the rest of Latin America 1996.

Global SAFE Fleet Implementation

EMEA – 14,700

AP – 6,200

LAC – 3,500

NA – 11,700

•Passenger Vehicles•Two-Wheelers•Leased, Company Owned•Employee Owned (allowance)

SAFE Fleet Drivers Worldwide

8.768.45

8.77

7.7

7.186.85

5.985.74

5.525.19

4.865.32

5.3 5.38

0

5

10

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Q3 2008

CPMM = Crashes Per Million Miles Driven% FIC = % of fleet in crashes

158% fleet growth

39% CPMM reduction

# Crashes

% FIC

CPMM

3,031

2272 3005 2996 3476 3809 3877 3751 4014 4219 4027 3862 42534111

19% 18% 18% 16% 15% 15% 13% 13%12%

12% 11% 12% 11% 11%

Crashes Per Million Miles (CPMM) 1995 – Q3 2008 Worldwide

SAFE Fleet Core Elements

1. Management Commitment2. Worldwide Fleet Safety

Standards3. Training and Education4. SAFE Fleet Teams 5. Assessment and Assurance6. Community Outreach

Executive Committee and Corporate Officers

Company Group Chairmen

International Vice Presidents and Area Managers

Domestic Presidents and General Managers

International Managing Directors

SAFE Fleet Leaders

Field Sales and Service Employees

Our Commitment to Safe Driving

 

SAFE Fleet - Caring About People is the singular mission of our fleet safety program - to protect you and your loved ones while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day. We know that business conditions are challenging and that each of you is working hard to help Johnson & Johnson succeed. We appreciate your effort and ask that you make sure that we succeed safely. We need each of you to play your part in encouraging safe behavior while driving.

Specifically, we ask...

• Business Leaders to emphasize our message of caring throughout your organization. Stress that challenging business times are when we need to strengthen our safety efforts. Encourage full participation in SAFE Fleet and emphasize its importance to our business at your board and sales meetings.

•  Drivers to concentrate on the important task of driving. Avoid distractions and drive defensively. Take advantage of every opportunity offered by your company's SAFE Fleet program to improve your skills and avoid serious injury.

We have seen our mid-year safety results and are concerned with the overall upward trend in both crash and injury rates. Each crash is a potential serious injury. The more crashes we have, the higher the probability of injury.

Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. This is our statement of caring that drives excellence in meeting the needs and expectations of our customers. Let's embrace this same philosophy as we support each other to prevent vehicle crashes and injuries.

“SAFE Fleet – Caring About People is the singularmission of our fleet safety program – to protect you and your loved ones while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day.”

1. Management Commitment

2. Worldwide Fleet Safety Standards• Mobile Phones and Hand-Held Electronic

Devices

• Motor Vehicle Operation

• New Hire Eligibility and Driver Requirements

• Major Driving Events: Classification and Remedies

• Driver Training

• Vehicle Maintenance and Condition

• Management Accountability

• Accident, Incident and Injury Reporting

3. Training and Education

• Global Web-based Platform – Available to 36,000 Drivers

Worldwide– Core SAFE Fleet Tools

• New Hire • Field Manager/Senior Manager• High Risk

– Education/Awareness Tools

•

Interactive “Just One Thing”•Tool for Managers •Scenarios Scripted•Staff Meeting Conversations

3. Training and Education

• Global Web-based Platform • Behind-the-Wheel (BTW)

Training– 100% New Hires– Tenured Drivers every 3 years – BTW delivery varies by country

BTW Training Approach: Team India

• Volunteer trainers • Human Resources, Security,

Administration • Intensive “train the trainer”

program

India Volunteers Trained by Singapore Safety Driving Center Ltd

BTW Approach: Latin America

•One Supplier provides all BTW training

•New Hires Take BTW

•Tenured Drivers take a refresher BTW 3 years later.

•After second BTW, Driver Assessment tool used to determine future BTW requirement.

Over 100 SAFE Fleet Teams Worldwide

• Franchise/Country Teams • Primarily led by senior sales leaders or

managers• Integrated into the Business Culture

4. SAFE Fleet Teams

5. Assessment and Assurance

Actual Grid, click radio buttonto make selection.

Box lights up as does the awardfor section.

Executive Management20% of total ratingField Management 25% of total ratingCore Systems 25% of total ratingSupport Systems 15% of total ratingResults 15% of total rating

ATLAS…Johnson & Johnson’s global fleet safety assessment process

We are responsible to the communities in which we live and work…We must be good citizens

– support good works and charities.

6. Community Outreach

Helmets for Kids…VietnamProtecting Road Users

Helmets for Families China

BTW Training Program for Chennai and Kolkata Police

Teen Driver Outreach

“A Parent’s Plan” and Teen Safety Driving Packet

Teen Driver Outreach“In the Blink of Eye”

Have you committed to making your teen

a safe driver?

“In the Blink of Eye”

As parentsthe keys are in

your hands.

SAFE Fleet in Summary

• Management Commitment• Standards• Training and Education• Teams• Assurance Through Assessments• Outreach

• People-focused – “caring”• Benefit – employees, family,

community• Credo – reason why SAFE Fleet exists

Global Road Safety

Make a Difference in People’s Lives!