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    Welcome

    Joybook S32 Series User Manual

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    CopyrightCopyright 2007 by BenQ Corporation. All rights reserved. Nopart of this publication may be reproduced, transmitted,

    transcribed, stored in a retrieval system or translated into anylanguage or computer language, in any form or by any means,electronic, mechanical, magnetic, optical, chemical, manual orotherwise, without the prior written permission of thiscompany.

    DisclaimerBenQ Corporation makes no representations or warranties,either expressed or implied, with respect to the contents hereofand specifically disclaims any warranties, merchantability orfitness for any particular purpose. Further, BenQ Corporationreserves the right to revise this publication and to make changes

    from time to time in the contents hereof without obligation ofthis company to notify any person of such revision or changes.

    Windows, Internet Explorer and Windows Mail are trademarksof Microsoft Corporation. Others are copyrights of theirrespective companies or organizations.

    This product incorporates copyright protection technology that

    is protected by U.S. patents and other intellectual propertyrights. Use of this copyright protection technology must beauthorized by Macrovision, and is intended for home and otherlimited viewing uses only unless otherwise authorized byMacrovision. Reverse engineering or disassembly is prohibited.

    is a trademark of SRS Labs, Inc. TSXT technology is

    incorporated under license from SRS Labs, Inc.

    Joybook models covered bythis manualThis manual contains the information about the followingJoybook models:

    Joybook S32 Series

    Please note that the actual hardware or software capabilities willvary according to the model you purchased. To determine yourJoybook model, please refer to the label on the packing box, or

    the printing on your Joybook.

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    Overview 1

    Overview

    About this bookThis book provides you the main information about variouscomponents in your Joybook and demonstrates how to usethem. The following are the major chapters of this book.

    Chapter title Description

    Overview Introduction to this book.

    Getting started Information about beginning touse your Joybook.

    Touring your Joybook Introduction to the hardware

    components of your Joybook.

    Getting started withWindows Vista

    Basic information aboutWindows Vista.

    Using your Joybook Basic and advancedinformation about operating

    your Joybook.

    Using BIOS setup Information about how to usethe BIOS setup utility.

    Recovering yoursystem

    Information about using systemrecovery tools.

    Connecting toexternal displaydevices

    Information about how toconnect your Joybook toexternal display devices.

    Installing additionalmemory

    Information about how to addadditional RAM memory.

    FAQ andtroubleshooting

    Information about frequentlyasked questions andtroubleshooting.

    Cleaning and batterymaintenance

    Information about cleaning andbattery maintenance.

    Service and support Joybook service and supportinformation.

    Appendix Important safety information.

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    Overview2

    TypographicsThe usage of notes, tips and warnings in this manual isspecifically for different purposes, which are described as

    follows:

    Icon/Symbol

    Item Meaning

    Warning Information mainly toprevent the damage to

    components, data, orpersonal injury caused bymisuse and improperoperation or behavior.

    Tip Useful information forcompleting a task.

    Note Supplementary information.

    < > or [ ] Keys on thekeyboard; UserInterface (UI)on the screen

    Indicates a key on thekeyboard, or the UI on thescreen. Do not actually typethe symbols together withthe enclosed letters.

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    Getting started 3

    Getting startedDepending on the model of your Joybook, the appearance maybe different from the illustrations shown in this manual.

    Package contentsBefore using your Joybook for the first time, please check if youhave all the items with you. For details about what should be

    included in the package, refer to the Package Contents labelinside the accessory box. If any of the items are missing orappear damaged, contact your dealer immediately. Save thepackaging in case you need to ship your Joybook for service.

    Getting your Joybook readyfor use1. Installing the battery pack

    Close the lid of your Joybook (if open). Turn your Joybookupside down and place it on a soft clean cloth. With the labelside of the battery pack facing down, slide it gently into thebattery compartment until it snaps into place (1). Move thebattery retainer A to the left as shown to lock the battery packinto place (2).

    Battery retainer A

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    Getting started4

    2. Connecting the power

    Connect the power cord to the power adapter.

    Connect the power adapter to the power socket on yourJoybook.

    Connect the power cord to a wall outlet. The Joybook willautomatically start charging the battery. The battery pack is shipped with low charge from the factory.

    You can still use your Joybook while the battery is charging.

    Power systems and plug types may vary depending on your

    country/region.

    When the battery is charging, the battery indicator appears in

    amber. When the battery is fully charged, the light goes off.

    For details about the colors and meanings of the indicators,

    refer to "Indicators" on page 11.

    3. Opening your Joybook

    Gently lift up the latchless lid that allows you to open the caseeasily.

    http://../Joybook_S31V/en/4J.00P01.EB1/fm/tour.pdfhttp://../Joybook_S31V/en/4J.00P01.EB1/fm/tour.pdf
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    Getting started 5

    4. Performing initial setup

    Press the Power button to start up your Joybook, and thenfollow the on-screen instructions to complete the initialWindows Vista setup.

    Your Joybook S32 Series works best with Windows Vista

    Home Basic, Windows VistaHome Premium, Windows

    VistaBusiness, or Windows VistaUltimate. Installing

    other operating systems that have not been tested is not

    recommended, and may not only void your warranty but also

    affect the functionality of your Joybook.

    The actual operating system that comes with your Joybook

    may vary. For details, refer to the Product Specification label

    on the product carton.

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    Getting started6

    Expanding the capabilities of your Joybook

    Connect an external display device (such as a monitor or

    projector) to the 15-pin D-sub video socket of your Joybook.

    Connect a telephone line to the modem port of your Joybookand dial-up to the Internet or send a fax.

    Access local area network (LAN) by connecting a network cableto the LAN port of your Joybook.

    Insert an ExpressCard/34 module or ExpressCard/54 module tofurther expand the capabilities of your Joybook.

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    Getting started 7

    Use the optical drive to access data on various kinds of discs andenjoy movies or music.

    Connect an earphone to the audio output socket to output

    sounds.

    Connect a microphone to the microphone input socket torecord sounds.

    Insert a Memory Stick, Memory Stick Pro, SD, MMC, or xD

    memory card following the direction indicated on the card toexchange files.

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    Getting started8

    Connect digital camcorders and high-speed storage equipmentto this IEEE 1394 (FireWire) Port.

    Connect USB peripherals to the USB port of your Joybook.

    Output video images on your Joybook to a TV or A/V devicethat has an S-Video Input socket by connecting it to the S-Video

    Out socket on your Joybook.Unless you intend to use the sound reproduction output of the

    built-in Joybook speakers, you will also need to separately

    connect the Joybook audio output socket to an appropriate

    sound reproduction device.

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    Touring your Joybook 9

    Touring your Joybook

    Front view

    S32

    (1)

    (2)

    (3)

    (4)

    (5) (6) (7) (8) (9) (10) (5)

    (11)

    (12)

    No. Front components

    (1) Built-in camera (QEye)A 1.3 megapixel built-in camera (QEye) thatallows you to hold a video conference, captureimages, or record videos. For details, refer to"Using QEye" on page 35.

    (2) Power and quick access buttons

    Power button

    Turns your Joybook on or off.

    QShot

    Allows you to capture desktop images, still imagesfrom movies, and real-time images from QEye,with one touch. For details, refer to "Using QShot"on page 37.

    BenQ SurroundAllows you to turn on or turn off SRS TruSurround

    XT in your Sound Manager with one touch.

    (3) Keyboard

    (4) TouchpadRefer to "Using the touchpad" on page 20fordetails.

    (5) Speakers

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    Touring your Joybook10

    (6) IndicatorsRefer to "Indicators" on page 16for details.

    (7)

    Wireless buttonPress this button to activate/deactivate wirelessdevices like Bluetooth and WLAN. Make sure thisbutton is "ON" before using + . Fordetails, refer to "Using the Wireless button" onpage 21.

    (8) Earphone/SPDIF audio output socketCan be used to connect to an earphone/headsetor external speaker for playing the Joybook audio.

    SPDIF (Sony-Philips Digital Interface Format) is afibre optic digital audio outlet for 'Mini Optical'3.5mm plugs. It shares a common socket in the

    Joybook with a standard analog audio outlet for3.5mm stereo plugs. To activate SPDIF, go to Control Panel, Hardware and

    Sound, and select Sound. Select SPDIF Interface

    under the Playback tab, click Set Default, and then

    click OK.

    Supported digital audio formats: DTS, Dolby Digital,

    and Microsoft WMA Pro Audio.

    (9) Microphone input socketCan be used to connect to a microphone forrecording sounds.

    This socket is for 3.5mm analog audio plugs. It

    accepts both mono and stereo plugs.

    (10) Five-in-One memory card slot

    For a Memory Stick, Memory Stick Pro, SD, MMC,or xD memory card.

    (11) LCD (Liquid Crystal Display) panel

    (12) Built-in microphoneReceives sounds and voices for recording.

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    Touring your Joybook 11

    Left side view

    (1) (2) (3) (4) (5) (6) (7)

    No. Left-side components

    (1) Power socketFor connecting AC power supply to power the

    Joybook and charge the battery.

    (2) 15-pin D-sub video socketFor connecting external display devices, such asmonitors and projectors.

    (3) S-Video Out socket

    Allows the Joybook to output video signals to S-Video capable devices, such as a television set orVCR.

    For details, refer to "S-Video output" on page 48.

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    Touring your Joybook12

    (4) LAN (Local Area Network) port (RJ-45connector)Allows the Joybook to connect to a 10/100/

    1000Mbps fast Ethernet 1000BASE-T network.Please be careful to avoid plugging a RJ-11 phonecable connector in the RJ-45 port. This will damage the

    LAN port. They look similar, but the RJ-45 connector is

    wider than the RJ-11 connector, and has more

    conductors.

    (5)

    USB portsFor connecting peripherals such as mice, digitalcameras and MP3 players that use the USB 2.0interface.

    (6) IEEE 1394 (FireWire) portFor connecting high-speed peripherals, such as

    digital video cameras and other consumerelectronics devices that use the IEEE 1394(FireWire) interface.

    (7) ExpressCard slotThis ExpressCard slot accepts two formats of thestandard ExpressCard modules: ExpressCard/34and ExpressCard/54. The ExpressCard/34module is characterized by its 34 mm width, andthe ExpressCard/54 module is characterized by its54 mm width. You can use an ExpressCard tofurther expand the capabilities of your Joybook.

    Insert an ExpressCard into the slot following the

    direction indicated on the card and completerelated driver settings.

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    Touring your Joybook 13

    Right side view

    S32

    (1) (2) (3) (4) (5) (6)

    No. Right-side components

    (1) Modem port (RJ-11 connector)

    Accepts an analog telephone line for use with theinternal modem. To reduce the risk of fire, ensure that your phone

    cable is of adequate capacity and approved for usewith your local telecommunications supplier.

    This is the only telecommunications modem port on

    the Joybook. Please be careful to avoid plugging a

    narrow RJ-11 phone cable into the similar looking but

    wider RJ-45 LAN port on the left side of the Joybook.

    (2) DVD/CD-RW Combo/DVD Super-Multi drive(available on selected models)The type of the optical drive varies by model, and the

    support of disc types depends on the optical drive that

    comes with your Joybook.

    Supports multi-functional optical module for

    reading music CDs, VCDs and DVDs or burningCD-R/CD-RW or DVD+R/DVD-R/DVD+RW/DVD-RW/DVD-RAM (optional) discs. Discs can beinserted/ejected by pressing the small ejectionbutton on the drive.

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    Touring your Joybook14

    Rear view(3) Optical drive ejection buttonDiscs can be inserted/ejected by pressing thisejection button.

    (4) Manual tray openingIf you wish to open the disc tray when yourJoybook power is off, or it can't be opened usingthe ejection button, insert a pointed object (like anopened paper clip) into the tray ejection hole nextto the ejection button to release the disc tray.

    (5)USB ports

    For connecting peripherals such as mice, digitalcameras and MP3 players that use the USB 2.0interface.

    (6) Anti-theft Kensington lock slotYou can attach an anti-theft Kensington lock andcable to this slot to help prevent possible theft.

    No. Rear components

    (1) Ventilation holesFor dissipating heat and keeping your Joybook at

    an optimal temperature.To prevent overheating, do not obstruct the vent. Forexample, do not use the Joybook in bed where ablanket may inadvertently cover the vent and block theairflow.

    (1)

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    Touring your Joybook 15

    Bottom view

    (1) (2) (3)

    (4)

    No. Bottom components

    (1) Battery retainer ASecures the battery in place.

    (2) Battery packSupplies power to the Joybook when externalpower is not connected.

    (3) Battery retainer BSecures the battery in place.

    (4) MiniCard and memory expansion slot coverInside the cover, you can find the memory slot ofthe Joybook. There is also a MiniCard slot forusing an optional MiniCard. A wireless network card in the MiniCard form-factor

    design may have been pre-installed on selectedmodels.

    To remove the cover, a small Phillips head screwdriver

    is required.

    For more information about adding additional

    memory, the limit of maximum memory, or the types

    of BenQ certified memory modules for your Joybook,

    refer to "Installing additional memory" on page 51.

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    Touring your Joybook16

    Indicators(1) (2) (3) (4) (5)

    No. Indicators

    (1) Power button indicator When the system is on, it lights up in blue. When the system is in Standby, it lights up in

    amber. When the system is off or in Hibernation, the light

    goes off.

    (2) Hard disk/optical drive activity indicatorFlashes in blue when the Joybook is accessingdata in the hard disk drive or optical drive.

    (3)Caps Lock indicator

    Lights up in blue when the Caps Lock is activated.

    (4)Scroll Lock indicator

    Lights up in blue when the Scroll Lock is activated.

    (5)Num Lock indicator

    Lights up in blue when the Num Lock is activated.

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    Touring your Joybook 17

    (6) (7) (8)

    No. Indicators

    (6) Battery indicator

    When the system is on and the battery is in use,it lights up in blue.

    When the battery is charging, it lights up inamber.

    When the battery is fully charged, and thesystem is on and connected to the power source,the amber light goes off.

    Flashing blue indicates that the battery is runninglow.

    Flashing amber indicates that the battery ismalfunctioning, in which case you should contactservice personnel.

    (7) Five-in-One memory card access indicator

    Flashes in blue when accessing a Memory Stick,Memory Stick Pro, SD, MMC, or xD memory card.

    (8) Wireless button indicator

    When the wireless LAN is turned on, it lights upin blue.

    When Bluetooth is turned on, it lights up inamber.

    When the wireless LAN and Bluetooth are bothturned on, it lights up in purple.

    When the wireless LAN and Bluetooth are bothturned off, the light goes off.

    For details about using the Wireless button, refer to

    "Using the Wireless button" on page 21.

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    Getting started with Windows Vista18

    Getting started with Windows Vista

    Depending on your purchased model, your Joybook may comepre-installed with the latest Microsoft operating system:Windows Vista Home Basic, Windows Vista HomePremium, Windows Vista Business, or Windows VistaUltimate.

    When you first set up your Joybook, you may want to find

    information about the following topics. Refer to the usermanual that is supplied with your operating system, or searchfrom Help and Supportin the Startmenu.

    How to set the system region settings, date, and time.

    How to set system administrator and user security logins andsettings.

    How to install, setup and run anti-virus software. How to name the computer for network identification.

    How to connect to a local network wirelessly or by cable.

    How to connect to another computer over a network and sharefiles.

    How to connect with a network or shared printer.

    How to connect to the Internet.

    How to register Windows and other packaged software.

    How to update Windows with the latest service packs andsecurity patches.

    How to synchronize the system clock with an Internet time

    server.

    How to locate, download, and install latest system devicedrivers.

    How to setup scheduled events for system maintenance.

    Turning off your JoybookproperlyBy Windows default, the Start menu power button putsyour Joybook into sleep. Therefore, if you wish to turn off thepower of your Joybook completely, click the Startmenu, clickthe arrow next to the Lockbutton, and then click Shut Down.

    Alternatively, you can customize the function of the Start menupower button by following the steps below.

    1. Right-click the battery meter icon ( or ) in thenotification area located in the lower right corner of thedesktop, and then click Power Options.

    2. On the Select a power planscreen, click Change plan settings

    under the selected plan.3. Click Change advanced power settings.

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    Getting started with Windows Vista 19

    4. On the Advanced settingstab, double-click Power buttonsand lidto expand this category.

    5. Then, double-click Start menu power buttonto expand thisitem.

    6. To specify the action to take when you press the Start menupower button, click On batteryor Plugged in, and then selectthe desired setting from the drop-down list.

    The Start menu power button may look different according toyour settings

    Using Windows MobilityCenter

    Windows Mobility Center is a convenient location where youcan quickly access your Joybook's settings, such as brightness,volume, battery status, and wireless network, etc.

    To open Windows Mobility Center, press the + hotkey combination, or do one of the following:

    Click Start, Control Panel, Mobile PC, and then click Windows

    Mobility Center.

    Click the battery meter icon ( or ) in the notificationarea located in the lower right corner of the desktop, and thenclick Windows Mobility Center.

    Appearances Functions

    Puts your Joybook into sleep.

    Shuts down your Joybook.

    Installs the Windows updates when

    available, and then shuts down yourJoybook after the installation iscomplete.This form of power button is onlyavailable when youve set yourJoybook to receive updatesautomatically.

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    Using your Joybook20

    Using your Joybook

    Using the touchpad

    The touchpad with its buttons is a pointing device thatfunctions as an optional external mouse, which can perform

    navigation, scrolling and selection functions. The componentsof the touchpad are described as follows.

    To use the touchpad as an optional external mouse, press theleft and right touchpad buttons, which provide the same click

    functions as an external mouse does. To move the pointer, place your finger with slight pressure on

    the touchpad and move in the direction as desired.

    Do not use a pen, pencil, or marker on the touchpad. Use only

    your fingertip.

    To set the touchpad preferences in Microsoft Windows Vista,

    select Start, Control Panel, Hardware and Sound, and Mouse.

    No. Component Function

    (1) Touchpad Moves the pointer, selects oractivates items on the screen.

    (2) Left touchpad

    button

    Equivalent to the left button of

    an optional external mouse.

    (3) Right touchpadbutton

    Equivalent to the right buttonof an optional external mouse.

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    Using your Joybook 21

    The touchpad is a pressure sensitive device that requires

    proper care to avoid damage.

    Do not rest heavy objects on the touchpad or its buttons.

    Do not scratch the touchpad with sharp-pointed objects or

    your fingernails.

    Using the Wireless buttonThe Wireless button allows you to turn on or turn off thewireless radio. By default, the button is "OFF" when your

    Joybook starts up.Before using wireless devices like Bluetooth and WLAN, be sureto press this button to turn on the wireless radio first, and thenuse the + hotkey combination to switch betweenBluetooth and WLAN.

    WLAN and Bluetooth are available on selected models.

    If the Wireless button is "ON", the indicator may light up in

    blue, amber, or purple, depending on the on/off status of

    Bluetooth and WLAN. Refer to "Indicators" on page 16for

    details.

    If the Wireless button is "OFF", the indicator goes off. And you

    will not be able to use the + hotkey combination to

    switch Bluetooth/WLAN on or off.

    Function Left

    touchpad

    button

    Right

    touchpad

    button

    Touchpad

    Select Click once. Tap once.

    Execute Click twicequickly.

    Tap twicequickly.

    Drag Click once

    and hold theitem, andthen useyour fingeron thetouchpad todrag.

    Tap twice

    quickly andhold theitem, andthen moveyour fingeron thetouchpad to

    drag.

    Displaythecontextmenu

    Click once.

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    Using your Joybook22

    Using the keyboardFunction hotkeys

    You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the (Function) key at the lower left corner of the keyboard, and then press the desired hotkey.

    The appearance of the keyboard legend may vary depending on the country/region of your purchase.

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    Using your Joybook 23

    Function hotkey Description Function hotkey Description

    + Opens function hotkeys online help. + Decreases volume.

    + Puts your Joybook into sleep mode. + Increases volume.

    + Switches display between the screenand an external monitor/projector, orallows simultaneous display; switchesbetween internal/external display.

    + Launches Windows Mobility Center.

    For details about using Windows Mobility

    Center, refer to "Using Windows Mobility

    Center" on page 19.

    + Decreases screen brightness. + Switches between all 3 combinations ofWLAN and Bluetooth on/off. The status isindicated by the on-screen display.

    WLAN and Bluetooth are available on

    selected models.

    Make sure the Wireless button is "ON"

    before using this function hotkey.

    + Increases screen brightness. + Activates or deactivates the scroll lockfunction. When activated, the screenmoves one line up or down when youpress the up or down arrow key (, ).

    Scroll Lock does not work in all

    programs.

    + Activates or deactivates the touchpad. + Copies a bitmap image of the currententire screen to your clipboard, which canbe inserted into documents as ascreenshot, or pasted into a graphicssoftware, such as Microsoft Paint.

    + Activates or deactivates the speakers.

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    Using your Joybook24

    Windows keys and lock keys

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    Using your Joybook 25

    Function hotkey Description Function hotkey Description

    Windows keyFunctionally equivalent to clicking theStartbutton on the Windows desktop.

    + RActivates the Rundialog box.

    + TabPress and hold the Windows key, andthen press Tabto switch betweenwindows.

    Num Lk Activates or deactivates the numerickeypad integrated in the keyboard(indicated by the light gray shade in

    the illustration on the previous page).

    + EOpens the Computer window forbrowsing disks and files.

    Caps Lock Capitalizes all text entered.

    + MMinimizes all windows. Application key Provides the same function as the

    right touchpad button, bringing up a

    contextual pop-up menu.

    Shift + + MCancels minimization of all windows.

    U i b il i i l i i

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    Using your Joybook26

    Using built-in wireless connectivity(available on selected models)

    With the built-in wireless connectivity of your Joybook, you canaccess other wireless network enabled devices (such as AccessPoint network stations, Notebook computers, Personal DigitalAssistants, or digital projectors) wirelessly without theconstraints of network cables.

    To connect with a Local Area Network (LAN) at home or in theoffice, you need the details of an access point, which serves as anair station to make transmission possible. Outdoors in placessuch as in coffee shops or library, you can inquire the servicepersonnel about an account.

    Wireless LAN (WLAN) is available on selected models.

    WLAN connectivity has limited range, depending upon the

    equipment being used, the chosen frequency band, radio-

    wave interference, and the physical landscape (includingbuilding structure). Circumstances will vary depending upon

    your particular situation.

    Connecting to a wireless network:1. Make sure you are located within the wireless network service

    area.

    2. Press the Wireless button on your Joybook to enablethe WLAN.

    3. The status is indicated by the on-screen display as follows.

    4. Click on the WLAN icon in the notification area located

    at the lower right corner of the desktop to display a pop-upmenu.

    5. From the pop-up menu, click Connect to a network.

    6 Click in the list A list of available wireless There are other ways for the Joybook to connect with a network

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    Using your Joybook 27

    6. Click Wirelessin the Showlist. A list of available wirelessnetworks will be displayed.

    7. Click a network and then click Connect. If securityauthentication is not required by the network you are using,there will be a successful message showing that you haveconnected to the network.

    To connect to some networks that require security

    authentication, you may have to undergo another

    authorization process and enter username and password. For

    details, please consult your network administrator.

    For further information, refer to Help and Support in Windows

    Vista.

    For data security, it is strongly recommended to connect to

    security-enabled wireless networks whenever possible.

    When travelling by air, please be sure to turn off wireless

    networking to avoid any possible risks to flight safety.

    There are other ways for the Joybook to connect with a network.

    See "LAN (Local Area Network) port (RJ-45 connector)"and

    "Modem port (RJ-11 connector)".

    U i Bl t th ( il bl l t d d l )

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    Using your Joybook28

    Using Bluetooth (available on selected models)The Bluetooth function allows you to get connected to variousdevices and services that support Bluetooth transmission. You

    can connect wirelessly without the need for data cables whenprinting documents, synchronizing your Personal InformationManagement (PIM) data with your Personal Digital Assistant(PDA) or another Personal Computer (PC), mobile phone oreven sharing a network connection.

    Bluetooth is available on selected models.

    Connecting to a Bluetooth device1. Make sure the Wireless button on your Joybook is

    "ON". If the Wireless button is "ON", the indicator may light up in

    blue, amber, or purple, depending on the on/off status of

    Bluetooth and WLAN. Refer to "Indicators" on page 10for

    details. If the Wireless button is "OFF", the indicator goes off. And you

    will not be able to use the + hotkey combination to

    switch Bluetooth/WLAN on and off.

    2. Press the + hotkey combination a few timesuntil Bluetooth is "ON".

    3. Turn on the power of your Bluetooth device and activate itsBluetooth function. You also need to make your Bluetoothdevice "Discoverable".

    For details about how to activate the device's Bluetooth

    function, please refer to its documentation.

    The maximum effective range of connection between your

    Joybook and the Bluetooth device is 10 meters.

    4. Right-click on the Bluetooth icon in the notification arealocated at the lower right corner of the desktop, and thenclick Add a Bluetooth Deviceto launch the wizard.

    5 If your Bluetooth device is already turned on and 6 Please wait while Windows is searching for available

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    Using your Joybook 29

    5. If your Bluetooth device is already turned on anddiscoverable, place a check mark in the My device is set upand ready to be foundcheckbox, and then click Next.

    6. Please wait while Windows is searching for availableBluetooth devices.

    7. Select the Bluetooth device that you want to add, and then 8. Refer to the documentation that came with your Bluetooth

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    Using your Joybook30

    7. Select the Bluetooth device that you want to add, and thenclick Next.

    8. Refer to the documentation that came with your Bluetoothdevice to determine if there is a pre-defined passkey. If not,you can select Choose a passkey for me.

    9. Windows will generate a passkey. When you are prompted to 10.The Bluetooth device is now connected to your Joybook.

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    Using your Joybook 31

    g p y y p penter a passkey on your Bluetooth device, follow the on-screen instructions to enter the passkey.

    y J yClick Finishto complete.

    Sending a file to a Bluetooth device 2. Click Browseto select the location to which you want to send

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    Using your Joybook32

    Sending a file to a Bluetooth deviceIf your Bluetooth device is capable of sending and receivingdata, such as a mobile handset, you can use the Bluetoothconnectivity to transfer data wirelessly between your Bluetooth

    device and Joybook.

    1. After your Joybook is connected to a Bluetooth device, right-

    click the Bluetooth icon in the notification area to

    display the pop-up box, and then select Send a File.

    ythe file, and then click Nextto continue.

    3. The file will be sent to the location you specified. 4. Click Finishto complete.

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    Using your Joybook 33

    y

    The example shown above is specifically for connecting to a

    mobile handset. To connect to other types of Bluetooth devices,

    refer to the online Help for details.

    Using QMedia Bar

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    Using your Joybook34

    Using QMedia BarIntroduction to QMedia Bar

    QMedia Bar integrates a number of

    software applications to enhance the multimedia experience on

    your Joybook. Click on the small triangle button and arotating button bar will display.

    Setting up QMedia BarRight-click on QMedia Bar and a menu will display on it.

    You can:

    Let QMedia Bar display on top of all open programs byselecting Always on top.

    Close QMedia Bar by selecting Exit.

    Adjust the size of QMedia Bar on the screen by selecting Sizeand then select an appropriate value.

    Using QEye

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    Using your Joybook 35

    Using QEyeYour Joybook comes with a 1.3 megapixel built-in camera(QEye) on the inside top of the lid, above the screen. With QEye,

    you can capture images, record videos, and also hold a videoconference.

    Using WebCam Companion'WebCam Companion' features four modules below that helpsyou get the most out of your QEye.

    Capture: allows you to capture a still image and video fromQEye.

    Monitor: detects any movement that is visible to QEye andrecords it automatically.

    Browse: allows you to edit a previously captured image orvideo.

    Chat: gives you quick access to a variety of instant messagingprograms that support video conferencing.

    Main screenThe Main screen in any module contains the following icons

    and menus.

    Icon Name Description

    Home Returns to the Homescreen to select othermodules.

    Shows the currentmodule. To switch toanother module, clickthe arrow to display adrop-down menu.

    E-mail Attaches the selectedfiles to an e-mail.

    Slide Show Runs a slide show ofthe selected images.

    Print Prints the selectedimages.

    Capturing images or recording videosSettings Adjusts the capture

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    Using your Joybook36

    1. Launch 'WebCam Companion' by following one of the waysdescribed below.

    Click Start, All Programs, the WebCam Companion

    folder, and then click WebCam Companion. Click the WebCam Companionbutton on QMedia Bar.

    2. Click to select the Capturemodule from the Home screen.3. On the Capturepreview screen, you can do the following

    tasks. Capture: captures a still image from QEye.

    Alternatively, you can also press the QShot buttonto capture a still image.

    Burst: captures multiple images in quick succession.The number of images to be captured in each burst canbe defined in Settings.

    Record Video: begins capturing video from your QEye.

    The image and video files will be saved to a QShotfolder thatis placed on your desktop by default.

    The snapshot resolution is set to 640 x 480 by default. To

    change the setting, click Settings.

    You can preview the captured images in the thumbnails area.

    For more information, refer to Help topics in WebCam

    Companion, by clicking the Help menu and selectingApplication Help, or pressing the key.

    The background affects picture clarity and light level, and the

    resultant image quality.

    g j psettings, such as fileformat, resolution,audio devices, video

    devices, etc.

    WebCamSettings

    Views and modifiesyour QEyes settingsand properties.

    Full Screen Displays the currentvideo or live previewin full screen. To exit,press the keyor click the Closebutton

    Disconnect Disconnects QEye.

    Connect Connects QEye.

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    Capturing desktop images Using BenQ Surround

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    Using your Joybook38

    1. Place your cursor on the desktop.

    2. Press the QShot button.3. The captured image file will be saved to a QShotfolder.

    Changing the location of the media folder1. In 'WebCam Companion', click the Preferencesmenu, and

    then click Media Folder. A Media Folderscreen will bedisplayed.

    2. Click Browseto select a folder where you want to store your

    captured image files, and then click OK.3. Click OKto close the Media Folderscreen.The captured image files will be saved to the new location.

    g QBenQ Surround is a quick access button on your Joybookthat allows you to turn on or turn off SRS TruSurround XT in

    your Sound Manager with one touch.

    To adjust the advanced settings, double-click the icon in thenotification area of your desktop, click the Speakerstab, andthen click the SRStab.

    Using BIOS setup

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    Using BIOS setup 39

    Using BIOS setupBIOS (Basic Input/Output System) is a layer of software, calledfirmware, that translates instructions from other layers ofsoftware into instructions that the Joybook hardware canunderstand. The BIOS settings are needed by the Joybook toidentify the types of installed devices and establish specialfeatures.

    BIOS settings are specific to your Joybook hardware. Do NOT

    change existing BIOS settings unless you are sure they need tobe changed, and are aware of the consequences. Any incorrect

    BIOS settings may degrade the performance, operation and

    functionality of your Joybook.

    For latest BIOS updates, visit http://Support.BenQ.com.

    When and how to use BIOSsetupYou need to use BIOS setup when:

    You see an error message on the screen requesting you to runBIOS setup.

    You want to restore the factory default settings. You want to modify some specific settings according to thehardware.

    You want to modify some specific settings to optimize systemperformance.

    The BIOS setup screen shown in this chapter is for your

    reference only. The actual items or settings on your Joybook

    may differ.

    The BIOS setup program may have been updated after the

    publication of this manual.

    The settings you select in your operating system might

    override similar settings in BIOS setup.

    To run BIOS setup, press the key immediately when theBenQ logo appears on the screen during system startup. Thelogo shows up on the screen for only a few seconds, so you must

    press the key at the time. The BIOS setup main screen willappear as follows.

    The BIOS setup screen can be divided into four areas:Tab Jumps from one item to another.

    http://support.benq.com/http://support.benq.com/http://support.benq.com/
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    Using BIOS setup40

    On the top line is the menu bar containing the titles ofavailable menus. Each menu title contains a specific menu.

    The center left column of the menu contains informationregarding the current settings of the system. If you open a pull-down menu and select an item that provides multiple options,the left column will display a submenu where you can makefurther selections.

    The right column of the menu contains Help informationabout the current menu selected. When a menu item is

    highlighted, more detailed information is given. The bottom lines of the menu provide keyboard instructions

    for moving around and making selections.

    Navigating the BIOS setup screenKeyboard information can be found at the bottom of the screen.

    A brief description of keyboard usage is listed below:

    Main menuThe Main menu contains the basic configuration settings of thesystem and shows some system information, such as the BIOSversion, CPU type and speed, and the system memory, etc.

    System Time: allows you to set the time of the system. Type inthe value and then press , or + to change the next value.

    System Date: allows you to set the date of the system. Type inthe value and then press , or + to change the next value.

    Advanced Configuration: contains the I/O (Input/Output)configuration settings of the system for advanced users. Thereare 3 items included as follows.

    a. Quiet Boot: This item controls the display of BenQlogo during system boot.

    When enabled, BenQ logo will be displayed duringsystem boot.

    When disabled, diagnostic texts will be displayedduring system boot.

    b. Legacy USB Support: This item allows the support oflegacy USB devices during system boot and underDOS.

    Key Function

    Left and rightarrow keys (,)

    Selects a menu title.

    Up and downarrow keys (, ) Selects an item or option.

    Enter Displays the sub-menu when anitem with the arrowsign isselected.

    Opens or closes the option

    window when an item is selected.

    Esc Exits BIOS setup. Returns to the previous menu if

    in a sub-menu. Closes the options window if oneis open.

    c. CPU Power Saving: This item determines if the CPUsupports enhanced C-state, which determines the

    Boot menuTh i h b fi i i f h

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    Using BIOS setup 41

    supports enhanced C state, which determines thepower management of CPU.

    If you are not familiar with the items in Advanced Configuration

    menu, you are advised to keep the default.

    Security menuThe Security menu contains the security settings, whichsafeguard your system against unauthorized use.

    Do NOT set the BIOS security password without having

    memorized it or written it down and stored it with your Joybook

    warranty documentation. Should you happen to forget or mislaythe password once set, you will be greatly inconvenienced in

    gaining subsequent access to your Joybook.

    Set Supervisor Password: This set of password controls accessto the whole BIOS setup menu. It must be set before UserPasswordcan be set. When typing the password, first makesure Num Lock is off, and then type your password in the

    entry fields and press . Confirm your password bytyping it again and pressing .

    Set User Password: This set of password controls access to partof the BIOS setup menu.

    Password on boot: This item determines if a password will beprompted during system boot. When this item is enabled, the

    password is always required to boot the computer.If Set Supervisor Password and Set User Password are both set,

    you can enter either one of them during the password prompt.

    To have full privileges in BIOS setup, enter Supervisor

    Password.

    The Boot menu contains the boot configuration settings of thesystem. A list of devices will be displayed under Boot Sequence.

    Use or to select a device, and then press tomove it up or to move it down.

    To select a boot device manually, press the key when theBenQ logo appears on the screen during system startup. TheBoot Menu will appear. Use the up and down arrow keys (,) to select a boot device, and then press to confirm.

    Exit menuTh E it di l f iti BIOS t Aft

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    Using BIOS setup42

    The Exit menu displays ways of exiting BIOS setup. Afterfinished with your settings, you must save and exit so that thenew settings can take effect.

    Exit Saving Changes: saves the changes you have made andexits BIOS setup. After finishing with your settings, you mustsave and exit so that the new settings can take effect.

    Exit Discarding Changes: exits BIOS setup without saving thechanges you have made.

    Load Setup Defaults: loads factory default values for all theitems.

    Discard Changes: cancels all changes since last save, withoutexiting the BIOS setup utility.

    Save Changes: saves changes without exiting the BIOS setuputility.

    It is recommended that you go into BIOS to load setup defaults,

    whenever you have installed new hardware components.

    Boot from LANDuring system startup, pressing will activate Boot fromLANfeature, enabling your Joybook to boot from an OS imagevia the network.

    Recovering your system

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    Recovering your system 43

    g y ySystem recovery is a data destructive process. You should

    backup all data and applications prior to restoring. Please makesure your system is connected to AC Power before continuing.

    The system recovery methods listed below are only available

    when your Joybook comes pre-installed with a Windows

    operating system.

    Should your system become unstable and you wish to restore itto its original state or make a backup, you can do so following

    either of the methods below:

    Method 1:The QDataTrove function of your Joybook. Fordetails, refer to "Using QDataTrove"below.

    Method 2:The supplied "Operating System Disc" and "Driversand Applications" discs (available depending on yourpurchased model). For details, refer to "Recovering yoursystem using the supplied discs" on page 45.

    Using QDataTroveLaunching QDataTrove:1. Start your Joybook.

    2. During the startup process, press the key when yousee "Press F10 key to enter QDataTrove" on the upper left partof the screen.

    3. The following options will then display on the screen. ClickBackuporRestore to proceed according to your need.

    Backing up your files: Make sure your system is connected to AC Power before

    performing the task.

    If you already have a previous backup file on the D: drive, then

    it will be replaced.

    The backup files will occupy a large amount of disk space,

    over 10GB, so make sure your D: drive has sufficient free

    space available. You can click the D: drive under "Computer"

    in Windows Vista, and then the total size and available free

    space will appear in the Details pane at the bottom of the

    folder window.

    a. Make sure your D: drive has sufficient free space. Fordetails, refer to the note above.

    b. To back up your complete system drive files, click

    System Drive Backup/Primary Drive Backupunder theBackuptab to proceed.

    c. Follow the on-screen instructions to complete the task.

    The backup creates a "BenQ user" folder on the D: drive, which

    Restoring your Joybook to factory defaultsettings:

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    Recovering your system44

    p ,

    can be burnt to disk and archived independently of QDataTrove.

    Recovering your backup files:

    a. To browse your existing backup files or folders, andrecover them to the drive you selected, click RecoverBackup Filesunder the Restoretab to proceed.

    b. Follow the on-screen instructions to complete the task.

    Restoring your backup image:a. To restore your Joybook from your previous backup

    image, click Full System Restore - Backup Imageunderthe Restoretab.

    b. Follow the on-screen instructions to complete the task.

    settings:This process will ERASE ALL data on your system drive C: andrestore the system to default factory configuration.

    If this option is selected, all programs you installed or data yousaved on the C: drive will be erased. However, data on the D:

    drive will not be affected.

    a. To restore your Joybook to its factory settings, clickFull System Restore - Factory default settingsunderthe Restoretab.

    b. Follow the on-screen instructions to complete the task.

    Recovering your system usingh li d di

    5. Press any key when you are prompted with Press any key toboot from CD or DVD. Please wait while Windows is loading

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    Recovering your system 45

    the supplied discsTo recover your system using the "Operating System Disc" and"Drivers and Applications" discs, follow the procedure andinstructions below carefully.

    Step 1: Reinstalling a clean copy ofWindows Vista All programs you installed or data you saved on the C: drive

    will be erased. However, data on the D: drive will not beaffected.

    Recovering your system by using Method 2 (the supplied

    "Operating System Disc" and "Drivers and Applications"

    discs) will cause the QDataTrove function to become

    unavailable. You will also need to install the device drivers

    manually from the "Drivers and Applications" discs.

    Do not remove discs when the recovery is in progress untilprompted to do so.

    Before using the "Operating System Disc" and "Drivers and

    Applications" discs, make sure the system is not in

    hibernation mode or turned off. Also make sure the lid of your

    Joybook is not closed during the recovery.

    The availability of the supplied discs may vary depending on

    your purchased model.1. Turn on your Joybook.2. Press the key when the BenQ logo appears on the

    screen during system startup. A Boot Menuscreen appears.3. Insert the supplied "Operating System Disc" into your optical

    drive.4. Use or to select CD-ROM/DVD-ROM, and then

    press Enter.

    files.6. The Install Windowsscreen appears. Select the operating

    system you want to install, and then click Next.7. On the Where do you want to install Windows?screen, select

    the primary disk partition, and then click Format.This will remove all programs and data on the C: drive where

    Windows Vista is currently installed. However, other drives will

    not be affected.

    8. Click Next. Your Joybook will restart a few times during the

    installation. Please wait while the installation is in progress.9. Follow the remaining on-screen instructions to complete theinstallation and setup.

    10.When you finish reinstalling the operating system, be sure toremove the "Operating System Disc" from your optical drive.

    11.Restart your Joybook.12.To make the Joybook operate properly, it requires the

    reinstallation of the drivers and software programs located onthe "Drivers and Applications" discs, which would have beenerased from your Joybook when the C: drive was formatted.

    Step 2: Reinstalling drivers andapplications

    Protecting your Joybook fromi d th it

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    Recovering your system46

    applications1. Insert the "Drivers and Applications" disc into your optical

    drive.The main screen will be displayed automatically.

    If the AutoPlay feature of your optical drive is disabled in your

    system, the screen will not pop up automatically. Go to the

    "QAutoCD" folder, and then double-click the "QAutoCD.exe" file

    to launch the program manually.

    2. You can perform the following tasks on the main page.

    To install drivers, click Install Joybook Driver. To install applications, click Install JoybookApplication.

    To view the drivers and applications that are availablefor your model, click View Software List.

    When installing drivers, it is recommended to go to "Chipset"

    and "Audio" to perform the driver installation first.

    To make your system work properly, install all drivers and

    applications that are available for your model.

    3. Follow the remaining on-screen instructions to complete theinstallation.

    viruses and other security

    threatsYour Joybook comes with an Anti-Virus CD, so please be sure toinstall the anti-virus software from the disc supplied. Doing sohelps you to avoid unexpected destruction of your precious datain the Joybook and keeps your privacy against any unauthorizedaccess from other computers.

    The anti-virus software protects your computer against Internetthreats, such as viruses, Spyware, hackers, and spam. Inaddition, you can secure your personal information, blockunwanted web sites, and check e-mail for viruses.

    However, we would still recommend that you back up your dataregularly on CDs, DVDs or other storage media, since the anti-virus software may not be able to intercept all existing and newviruses, which may lead to destruction of all or some of yourdata in the the Joybook.

    For more information about how to use the anti-virus softwareinstalled, please refer to the online help that comes with thesoftware.

    Connecting to external display devices

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    Connecting to external display devices 47

    g p y

    Connecting to a VGA display deviceYou can output your Joybook's video signal to an external display device, such as a projector or monitor. Once the VGA cable isconnected properly, simultaneous display will be available on your Joybook and the external display device automatically.

    Pressing the + hotkey combination allows you to switch between the Joybook's own screen and the external display

    device, or use simultaneous display.

    Projector

    Monitor

    S-Video outputTh S Vid O t k t J b k ll t t t di l i l t S Vid bl d i h t l i i t

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    Connecting to external display devices48

    The S-Video Out socket on your Joybook allows you to output display signals to S-Video capable devices, such as a television set orVCR for viewing or recording.

    When you output display signals on your Joybook to an S-Video capable device, such as a TV set, the resolution on your Joybook willbe adjusted automatically. To restore the resolution to 1280 x 800 after disconnecting the S-Video cable, press the + hotkey

    combination again.

    The S-Video Out socket on your Joybook supports video signals only. For the audio function, you will need a separate audio cable.

    1. Plug one end of the audio cable to your Joybook earphone output socket.

    2. Plug the other end to the audio input socket of the external device.

    To select an appropriate audio stream, refer to "Earphone/SPDIF audio output socket" on page 10.

    TV

    VCR

    Adjusting video standards manuallyThe graphics card determines the signal format from the

    2. Click Display Settings, and then select the Televisiontab.

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    Connecting to external display devices 49

    g gRegional and Language Optionsselections in Control Panel.However, when you travel to another country/region, you might

    need to re-adjust TV format selections manually. To do so,follow the steps below.1. Right-click on the desktop, and then select Graphics

    Properties.

    3. Select the appropriate standard from the drop-down list nextto Video Standard.

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    Connecting to external display devices50

    The required settings of Video Standard may vary by country/region. For details about which standard is used in your

    country/region, check with your local authorities.

    Installing additional memory

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    Installing additional memory 51

    You can replace the existing memory module with a higher-

    capacity one. Before you upgrade or replace memory, pleasecheck on the BenQ web site to determine the module which canbe used, or contact BenQ distributor or customer service center.It is recommended that you take your Joybook to the BenQdistributor or customer service center for the upgrade ormemory replacement.

    For details about the limit of maximum memory, refer to theproduct information from http://BenQ.com.Click Products,omputing, oybook, and then select your purchased model.

    Click Specificationsto find out the limit of maximum memory.

    To find out the types of BenQ certified memory modules for

    your Joybook, try the steps below:

    1. Connect to BenQ Online Service and Support(http://Support.BenQ.com).

    2. Select your country/region.

    3. Try to check Product Support or Technical Support

    information to find out the types of BenQ certified memory

    modules.

    Or, check Service Center information to contact your local

    service center for help.If you install an uncertified memory module, your system may

    not work properly.

    1. Shut down your Joybook completely. Disconnect the power

    adapter and turn over your Joybook.

    2. Slide the battery retainer A to the unlock position.

    Memorycover

    Battery

    Battery retainer A

    3. Slide the battery retainer B to the unlock position (1)and,while still holding the retainer, pull the battery away from itscompartment

    5. Open the cover.

    http://benq.com/http://benq.com/http://support.benq.com/http://support.benq.com/http://benq.com/
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    Installing additional memory52

    compartment (2).

    4. The memory cover is secured with 3 screws. Use ascrewdriver to remove these screws.

    The screw labels indicate screws' position to help you locate

    them easily. Only remove these 3 screws on the memory cover.

    Ground yourself to your Joybook with professional grounding

    equipment like an anti-static wristband, or touch the metal

    surface on the inside of your Joybook to discharge any static

    electricity.

    Handle the memory module by its edge and avoid touching the

    contacts.

    6. Align the memory module with the slot, and then insert it.When inserting, pay attention to the direction of the memorymodule.

    Battery retainer B

    7. Gently push the free edge downwards until the module locksinto place.

    9. Use a screwdriver to secure it with the screws.

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    Installing additional memory 53

    If the memory module is not installed properly, your Joybook

    may not boot properly.

    8. Replace the cover.

    10.Place the battery on its original position (1)and then slide

    the battery retainer A to the to the lock position (2).Connect the power adapter. When you start the Joybook, it

    will automatically test and configure the new memory.

    It is recommended that you go into BIOS to load setup defaults

    after installing additional memory. For details, refer to "Using

    BIOS setup" on page 39.

    Batteryretainer A

    FAQ and troubleshooting

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    FAQ and troubleshooting54

    The chapter describes situations that you may encounter during

    use of the Joybook, along with basic troubleshooting steps. Ifyou are not able to resolve the issue, contact a nearest BenQservice center for assistance immediately.

    General

    What is Joybook? What are the differences between the Joybook

    and traditional notebooks?

    BenQ has combined entertainment and stylish design withtraditional notebook's functions into your Joybook. Forexample, enhanced 3D processing power for gaming and movieviewing. With your Joybook, you will be able to enjoy the more

    exciting audio and visual experience than ever!

    What is a Wireless LAN (WLAN)?

    A WLAN is a type of Local Area Network (LAN) that uses highfrequency radio waves rather than wires to communicate andtransmit data among nodes. It is a flexible data communication

    system implemented as an extension to, or as an alternative for,a wired LAN within a building or campus.

    What is IEEE 802.11a/b/g?

    IEEE 802.11a/b/g is a technical specification issued by theInstitute of Electrical and Electronics Engineers (IEEE) thatdefines the operation of 5 GHz/54Mbps, 2.4 GHz, 11 Mbps/54Mbps, Direct Sequence Spread Spectrum Wireless Local AreaNetworks (WLANs).

    Battery and powerHow long should I charge the battery for the first time?

    The length of the charging time may vary. When the amber lightof the battery indicator goes off, it means that the battery is fullycharged.

    My Joybook won't start up with the battery inserted. What

    should I do?

    Make sure the battery is properly inserted.

    Make sure the battery is fully charged. If this does not work,

    consult your BenQ dealer.

    What should I do with the battery if I will not use my Joybook

    for a long time?

    Recharge the battery or discharge it to about 40% full, and thenstore it in a dry place at about 15C to 25C. Extremely high or

    low temperature will shorten the battery life.

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    Why does the battery on my Joybook seem to last shorter and

    shorter?

    It is normal for Lithium-ion (Li-ion) batteries to decline in

    4. Select the appropriate mode according to the settings of yourLAN service from the Valuedrop-down menu on the right,and then click OK.

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    FAQ and troubleshooting56

    It is normal for Lithium ion (Li ion) batteries to decline incapacity over time.

    Connection

    My modem does not connect at 56K speed. Why?

    Several factors can affect connection speed, such as line noise,the number of people connecting/connected to your ISP, and

    the age and condition of the telephone lines. A 56K modem doesnot guarantee all connections at 56K.

    I cannot connect to the Internet with the built-in network

    interface on my Joybook. Why?

    Check if the network has a fixed MAC address. Contact your

    network administrator for further solutions.

    When connecting to a local network, the connection is unstable.

    Why?

    The instructions below will guide you through thetroubleshooting process.

    1. Right-click Computer and select Properties, Device Manager.2. Double-click Network adapters. When the name of the

    network adapter of the Joybook appears, double-click on it.3. The Properties window will pop up. Click the Advancedtab,

    and then click the Speed & Duplexitem on the left.

    If the situation persists, press to disable the wireless

    LAN to reduce interference of different network connectionmodes.

    I have a problem setting up wireless network.

    Please follow the instructions below to resolve the problem:

    Have you enabled the wireless LAN function of the Joybook?

    Please press the wireless button to enable the wireless

    LAN.

    Click the Startbutton and select Control Panel, Network andInternet, and Connect to a network. Make sure the connectionstatus is connected and with appropriate signal strength. If youdo not see the connection status, make sure your wirelessdevice is set up correctly so your Joybook can receive thesignal.

    Make sure your wireless router or access point is broadcastingthe SSID. Refer to your wireless device's documentation forenabling this broadcasting feature.

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    http://support.benq.com/
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    Why is the hard disk capacity displayed by the OS different from

    its nominated capacity?

    You may have discovered that the capacity of a 10GB hard disk

    I hear noise when connecting an earphone to the Joybook.

    Verify the following:

    Connect the earphone to other devices such as a radio to see if

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    FAQ and troubleshooting60

    becomes 9GB when displayed from the OS, and 20GB becomes

    19GB, etc. The bigger the capacity, the bigger the difference. It isbecause hard disk manufacturers and OS developers calculatehard disk capacity in different ways. As a result, the nominated

    capacity is different from the exact capacity displayed by the OS.

    Example of a 40GB hard disk:

    Exact capacity of a 40GB hard disk displayed in the OS:

    40,000,000,000102410241024=37.2529 (GB).

    Furthermore, when a hard disk is partitioned, the system willreserve some space on the drive for system files. Therefore, thetotal capacity of a hard disk displayed by the OS will never be the

    same as its nominated capacity.

    Connect the earphone to other devices, such as a radio to see ifyou can still hear that noise. If the noise persists, the earphone

    may be out of order. If you can hear the noise only when inserting, it is the result of

    high instantaneous current. It is a normal phenomenon.

    How can I reduce the wearing of the screen hinge when I lift up

    the lid of my Joybook?

    Please open/close the lid gently and slowly with both hands.Apply force evenly on both hands to reduce hinge wearing andprevent deformation or breaking of hinge due to uneven force.

    What should I do if a program in Windows freezes?

    If your system freezes, press the + + keys simultaneously, click Start Task Manager. Under WindowsTask Manager, click the Applicationstab, and then click on theapplication that freezes and click End Task.

    Why is my Joybook running so hot? Is it normal?

    Yes. Because all the hardware is in such cramped quarters, ittends to get hot. To prevent overheating, do not obstruct thevent. For example, do not use the Joybook in bed where ablanket may inadvertently cover the vent and block the airflow.

    Calculation of hard diskcapacity by hard disk

    manufacturers

    Calculation of hard diskcapacity by OS

    developers

    1GB=1,000MB

    1MB=1,000KB

    1KB=1,000 bytes

    1GB=1,024MB

    1MB=1,024KB

    1KB=1,024 bytes

    Calculation by hard diskmanufacturers

    Calculation by OSdevelopers

    40GB=40,000MB

    =40,000,000KB

    =40,000,000,000 bytes

    40GB=40,960MB

    =41,943,040KB

    =42,949,672,960 bytes

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    How can I judge if my LCD panel is out of order and what

    should I do if this happens?

    If your Joybook cannot display images at the default resolution,l i i h B Q b i d l d d d h l

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    FAQ and troubleshooting62

    please visit the BenQ web site to download and update the latest

    Joybook display drivers.Contact your BenQ dealer if you encounter the followingsituations:

    The screen flickers when the system starts up normally.

    Fonts displayed on the screen are unclear and strange codesappear.

    There is no display when the hard disk is running normally.

    Colors on the screen are strange and turn into white.

    Vertical or horizontal lines appear on the screen.

    When playing a media file using Windows Media Player, theframe speed is abnormal.

    The sound changes while the screen remains the same whenplaying games.

    Why do I get black and white picture (or horizontal lines) when

    I connect my Joybook to the TV?

    It is most likely that the signal from the Joybook is not

    compatible with your TV. Make sure you select the appropriatevideo standard according to your country/region. For details,refer to "Adjusting video standards manually" on page 49.

    Cleaning and battery maintenance

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    Cleaning and battery maintenance 63

    Battery maintenance1. Fully charge/discharge battery up to 4 cycles before achievingfull capacity of a new battery.

    2. Fully discharge and then fully charge the battery every two tothree weeks for battery conditions.

    3. Remove from the device and stored in a cool, dry, clean placeif the battery will not be in use for a month or longer andrecharge the battery after a storage period.

    4. Do not short-circuit. A short-circuit may cause severedamage to the battery.

    5. Do not drop, hit or otherwise abuse the battery as this mayresult in the exposure of the cell contents, which arecorrosive.

    6. Do not expose the battery to moisture or rain.7. Keep battery away from fire or other sources of extreme heat.Do not incinerate. Exposure of battery to extreme heat mayresult in an explosion.

    8. Do not use power adapters other than the one provided withthe Joybook.

    9. Do not place the battery within reach of children.

    10.Follow the local laws governing the disposal of batteries. Asfar as possible, submit used batteries to be recycled.

    11.Use of improper batteries, or attempting to disassemble abattery, may result in explosions. Follow vendorrecommendations in using batteries of the identical orequivalent type as replacements for worn-out batteries.

    Cleaning your JoybookWhen cleaning the Joybook, follow these steps:1. Turn off the Joybook, disconnect the power adapter, and

    remove the battery.2. Use a damp cloth to wipe the outer surface of the Joybook.

    Do not apply liquid or spray cleaners directly on the Joybook.

    3. Do not use cleaners containing alcohol or acetone. Instead,use cleaning fluids specially formulated for LCD screens.

    Service and support

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    Service and support64

    BenQ Joybook Global OnlineServiceWelcome to BenQ Joybook Global Online Service(http://Support.BenQ.com). In order to ensure you an enjoyableexperience with your Joybook, the following supports areprovided so you can get assisted whenever and wherever you

    are.

    Support:Here you can select the country/region you arelocated in, and visit the specific support web site.

    Knowledge Base: Contains answers to frequently askedquestions about the Joybook as well as additional tips.

    Contact Us: Here you can directly contact BenQ CustomerService for answers and advice to your questions. You can alsoobtain the information about the BenQ service stations inyour country.

    Joybook Overseas RegionalWarranty (ORW) onlineregistrationRegister now to get free product news and latest informationabout BenQ! To register, follow the steps below:

    1. Refer to the illustration below to locate the 24-digit productserial number on the bottom side of your Joybook and writeit down.

    2. Connect to http://service.benq.com/orw/joybook3. Click Register Now to begin with registration and follow the

    instructions on the screen to proceed.

    Serial number

    Appendix10 D l h J b k i h i i i f i

    http://support.benq.com/http://service.benq.com/orw/joybookhttp://service.benq.com/orw/joybookhttp://support.benq.com/
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    Appendix 65

    General safety informationWhen setting up or operating your Joybook, please pay specialattention to the following:

    1. Keep this manual in a safe place for easy reference whenneeded.

    2. Make sure you follow all instructions and warnings related to

    the system.3. Place your Joybook on a stable, level surface, and ensure thatthe ventilation holes are not obstructed.

    4. Do not expose your Joybook to rain or excess humidity, andkeep it away from liquids (such as beverages, faucets, and soon).

    5. Do not expose your Joybook to direct sunlight, and keep it

    away from sources of heat (such as radiators, space heaters,stoves, and so on).

    6. Do not expose your Joybook to heavy impacts or strongvibrations. When closing the Joybook, do not use excessiveforce.

    7. Don't use your Joybook near a gas leak.8. Do not store your Joybook in environments where the

    temperature is below 0C or above 50C, nor use yourJoybook in environments where the temperature is below5C or above 35C. Otherwise system performance will beadversely affected.

    9. Do not use your Joybook near water, for example near abathtub, wash bowl, kitchen sink or laundry tub, in a wet

    basement or near a swimming pool.

    10.Do not place the Joybook in the vicinity of strong magnetic

    fields.11.Use an appropriate electrical outlet, and make sure no heavy

    objects are placed on the power adapter or power cord.12.The power adapter is a high-voltage component. Do not

    attempt to repair it yourself. Should it become damaged,please contact an authorized BenQ distributor or servicecenter.

    13.Make sure the modem port is used only with a regular analogphone line. Do not connect a digital phone line to themodem port, as this will cause damage to the modem.

    Safety information about the

    batteryCaution: There is a high risk of explosion if the battery isincorrectly replaced. Replace only with the same or equivalenttype recommended by the battery equipment manufacturer.Discard used batteries according to battery manufacturersinstructions.

    Safety information about thepower adapter

    U l h d li d i h J b k U f

    Disposal of Waste Electricaland Electronic Equipment by

    i i t h h ld i

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    Appendix66

    Use only the power adapter supplied with your Joybook. Use of

    another type of power adapter will result in malfunction and/or danger.

    Do not use the adapter in a high moisture environment. Nevertouch the adapter when your hands are wet.

    Allow adequate ventilation around the adapter when using it tooperate the device or charge the battery. Do not cover the

    power adapter with paper or other objects that will reducecooling. Do not use the power adapter while it is inside acarrying case.

    Connect the adapter to a proper power source. The voltagerequirements are found on the product case and/or packaging.

    Do not use the adapter if the cord becomes damaged.

    Do not attempt to service the adapter. There are no serviceparts inside. Replace the unit if it is damaged or exposed toexcess moisture.

    Safety information about themodemCautionNever connect telephone wiring during a lightning storm. Theremay be a remote risk of electric shock from lightning.

    users in private households inthe European Union.

    This symbol on the product or on the packagingindicates that this can not be disposed of ashousehold waste. You must dispose of your wasteequipment by handing it over to the applicable take-

    back scheme for the recycling of electrical andelectronic equipment. For more information aboutrecycling of this equipment, please contact your cityoffice, the shop where you purchased the equipmentor your household waste disposal service. Therecycling of materials will help to conserve naturalresources and ensure that it is recycled in a manner

    that protects human health and environment.

    Declaration of ConformityFor the following equipment:

    Type of Equipment:

    For the evaluation regarding the electromagnetic compatibility,the following standards were applied:

    EN55022:1998/A1:2000/A2:2003

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    Appendix 67

    yp q p

    Notebook PC

    Brand name or mark:

    BenQ

    Model designation(s)/Model no(s):

    Joybook S32 Series; DHT300

    Company name, address, telephone & fax no.

    Name: BenQ Europe B.V.

    Ekkersrijt 4130, 5692 DC Son Address:

    The Netherlands

    TEL/Fax: +31 (499) 750 500 /+31 (499) 750-599

    is herewith confirmed to comply with the requirements set outin the Council Directive on the Approximation of the Laws ofthe Member States relating Electromagnetic Compatibility (89/336/EEC) and Low Voltage Directive (73/23/EEC) and R&TTE

    Directive (99/05/EEC).

    EN 61000-3-2:2000

    EN 61000-3-3:1995/A1:2001

    EN 55024:1998/A1:2001/A2:2003

    IEC 60950-1 and/or EN60950-1, First Edition

    EN 301489-1 V1.4.1:2002

    EN 301489-17 V1.2.1:2002

    ETSI EN 300328 (V1.5.1:2004-03)

    ETSI EN 301893 (V1.2.3:2003-08)

    Safety instructions for Poland, Romania, Slovenia, Bulgaria,Latvia, and Croatia

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    Appendix68

    Polski

    1. Naley upewnisi, e zastosowano sido wszystkichinstrukcji i ostrzeedotyczcych systemu.

    2. Nie naley umieszczakomputera w miejscachoddziaywania silnych pl magnetycznych.

    3. Ostrzeenie: Nieprawidowa wymiana baterii moespowodowajej wybuch. Baterimona wymieni

    wycznie na bateritego samego lub zamiennego typuzalecanego przez producenta urzdzenia. Zuyte baterienaley usuwazgodnie z instrukcjami producenta.

    4. Podcz zasilacz do prawidowego rda zasilania.Wymagania dotyczce zasilania znajdujsina obudowie

    produktu i/lub na opakowaniu.5. Nie naley uywazasilacza jeli przewd jest uszkodzony.6. Nie naley prbowanaprawiaurzdzenia. Wewntrz nie

    ma czci, ktre mona naprawia. Urzdzenie naleywymieni, jeli zostanie uszkodzone lub naraone naoddziaywanie nadmiernej wilgoci.

    7. Nigdy nie naley instalowakabli telefonicznych podczasburzy z wyadowaniami atmosferycznymi.

    Romnia

    1. Asigurai-vcrespectai toate instruciunile iavertismentele privitoare la sistem.

    2. Nu plasai computerul ntr-o zoncu puternice cmpurimagnetice.

    3. Pericol de explozie dacbateria este incorect nlocuit.nlocuii numai cu acelai tip sau cu un tip echivalent

    recomandat de productorul echipamentului. Aruncaibateriile folosite n conformitate cu instruciunileproductorului.

    4. Conectai adaptorul la o sursde tensiune corect. Cerineleprivind tensiunea se gsesc pe carcasa produsului i/sau peambalaj.

    5. Nu folosii adaptorul dacse defecteazcordonul.6. Nu ncercai sdepanai aparatul. n interior nu exist

    componente depanabile. nlocuii aparatul dacacesta sedeterioreazsau este expus la umezealn exces.

    7. Nu instalai niciodatcablu telefonic n timpul unei furtunicu fulgere.

    Slovensko

    1. Glede sistema sledite navodilom in opozorilom.2. Raunalnika ne postavljajte na mesta z monim magnetnim

    poljem.

    1. .

    2.

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    Appendix 69

    3. V primeru nepravilne namestitve akumulatorja obstajanevarnost eksplozije. Nadomestite ga le z isto ali ekvivalentnovrsto, priporoeno s strani proizvajalca opreme. Rabljenakumulator odstranite skladno z navodili proizvajalca.

    4. Adapter spojite na primeren vir napajanja. Napetostnezahteve so navedene na ohiju izdelka in/ali njegovi embalai.

    5. V primeru, da je napajalni kabel pokodovan, adapterja ne

    uporabljajte.6. Ne postopajte se popravljanja enote. Znotraj ni nobenih

    delov, ki bi jih bilo mo popraviti. e je enota pokodovanaali izpostavljena visoki vlagi, jo nadomestite z novo.

    7. Nikoli ne nameajte telefonske linije med nevihto zgrmenjem.

    .3. . , . .

    4.

    . /.

    5. , .6. . , . , .

    7. .

    Latviski

    1. Sekojiet vism sistmai atbilstoajm nordm unbrdinjumiem.

    2. Nenovietojiet datoru tuvu spcgiem magntiskajieml ki

    Hrvatski

    1. Pridravajte se svih uputa i upozorenja u vezi sa sustavom.2. Ne postavljajte raunalo u podruje jakih magnetskih polja.3. Nepravilna zamjena baterije izazvat e opasnost od

    k l ij P ilik j k i i i ili k i l

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    Appendix70

    laukiem.

    3. Nepareizi nomaints akumulators var uzsprgt. Mainietakumulatoru tikai pret tdu pau vai ldzvrtgu raotjaieteiktu akumulatoru. Utilizjiet izlietotos akumulatorussaskaar raotja nordm.

    4. Pievienojiet adapteri atbilstoai strvas padevei. Strvaspadeves parametrus Js varat atrast uz produkta korpusa un/

    vai iepakojuma.5. Nelietojiet adapteri, ja ir bojts tvads.6. Neminiet labot iekrtu parocgi. Detau bojjumu

    gadjumvai ar, ja tbijusi pakauta mitruma ietekmei,griezieties autoriztservisa centr.

    7. Nekad nelietojiet un neveiciet telefona lnijas pieslgumunegaisa laik.

    eksplozije. Prilikom zamjene, koristite istu ili ekvivalentnu

    vrstu baterije koju je preporuio proizvoa. Rabljenebaterije odloite prema uputama proizvoaa.

    4. Mreni prilagodnik prikljuite na odgovarajui izvornapajanja. Propisani napon naveden je na kuitu proizvodai/ili pakiranju.

    5. Ne koristite mreni prilagodnik kojem je oteen kabel.

    6. Ne pokuavajte servisirati ureaj. U ureaju se ne nalazedijelovi koje moete popraviti. Ureaj zamijenite u sluajuoteenja ili izloenosti prekomjernoj vlazi.

    7. Nikada ne instalirajte oienje telefona za vrijemegrmljavine.


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