SHIVAJIRAO S. JONDHALE COLLEGE OF MANAGEMENT SCIENCE

AND RESEARCH

ASANGAON

2012-2013

PROJECT ON

MANAGEMETN PROCESS SKILL

F.Y.MMS

By

BHUSHAN TELAM

UNDER THE GUIDANCE OF

MR. BHOJRAJ SHEWALE

ACKNOWLEDGEMENT

Apart from our efforts, the success of this project depends largely on the

encouragement and guidelines provided to us by our M P S lecturer from time to

time. We take this opportunity to express our gratitude to the person who has been

instrumental in the successful completion of this project. We would like to shower

our greatest appreciation to BHOJRAJ SHEVALE sir under the guidance of

whom, we felt motivated and encouraged to undertake this project.

Without her encouragement and guidance this project would not have

materialized. We can’t say thank you enough for his tremendous support and help.

We are also grateful for every small effort he has put in to see to it that our project

is a grand success.

We would also like to thank all those people who have directly or indirectly

contributed to the successful completion of this project.

Thanking you all, for your kind anticipation in our project.

INDEX

SR. NO. CONTENT PAGE NO.

1. INTRODUCTION

2.

3.

4.

5.

6.

7.

Jehangir Ratanji Dadabhoy Tata July 29, 1904 – November 29, 1993

INTRODUTION

• Person driven by his spirit of flying

• Born : 29th July, 1904 in Paris, France

• Parents: Father – Mr. Ratanji Dadabhoy Tata

• Mother – Suzanne Sooni Briere (French citizen)

• Popularly known as “Jeh” among his friends

• Education in France, Japan and England

• Joined French army after completing his education 

• J.R.D. married to Thelma in 1930, had no children

• J.R.D. passed away in Geneva, Switzerland on 29th November, 1993 at the age of 89.

• On his death, the Parliament was adjourned in his memory.

J.R.D. epitomised a way of life and a culture of business that cared for the country and its people.

• Joined Tata as an unpaid apprentice in December 1925• His mentor in business was a Scottish, John Peterson• At the age of 25, JRD surrendered his French citizenship to• embrace India as his workplace• In 1929, JRD became the first Indian to pass the Pilot • examination He established “Tata Airlines”, which later on became “AiR INDIA" At the age of 34, JRD was made the Chairman of Tata Sons

CAREER

J. R. D. Tata was inspired early by aviation pioneer Louis Blériot, and took to flying.

On February 10, 1929 Tata obtained the first pilot licence issued in India.

He later came to be known as the father of Indian civil aviation.

He founded India's first commercial airline, Tata Airlines in 1932, which became Air India in 1946, now India's national airline.

He joined Tata & Sons as an unpaid apprentice in 1925.

In 1938, at the age of 34, JRD was elected Chairman of Tata & Sons making him the head of the largest industrial group in India.

He took over as Chairman of Tata Sons from his uncle Nowroji Saklatwala. For decades, he directed the huge Tata Group of companies, with major interests in Steel, Engineering, Power, Chemicals and Hospitality.

He was famous for succeeding in business while maintaining high ethical standards - refusing to bribe politicians or use the black market.

Under his chairmanship, the assets of the Tata Group grew from US$100 million to over US$5 billion.

He started with 14 enterprises under his leadership and half a century later on July 26, 1988, when he left, Tata & Sons was a conglomerate of 95 enterprises which they either started or in which they had controlling interest.

He was the trustee of the Sir Dorabji Tata Trust from its inception in 1932 for over half a century.

Under his guidance, this Trust established Asia's first cancer hospital, the Tata Memorial Center for Cancer, Research and Treatment, in Bombay in 1941.

It also founded the Tata Institute of Social Sciences (TISS, 1936), the Tata Institute of Fundamental Research (TIFR, 1945), and the National Center for Performing Arts.

In 1945, he founded Tata Motors. In 1948, JRD Tata launched Air India International as India's first international airline.

In 1953, the Indian Government appointed JRD Tata as Chairman of Air India and a director on the Board of Indian Airlines - a position he retained for 25 years.

For his crowning achievements in aviation, he was bestowed with the title of Honorary Air Commodore of India.

JRD Tata cared greatly for his workers.

In 1956, he initiated a program of closer 'employee association with management' to give workers a stronger voice in the affairs of the company.

He firmly believed in employee welfare and espoused the principles of an eight-hour working day, free medical aid, workers' provident scheme, and workmen's accident compensation schemes, which were later, adopted as statutory requirements in India.

In 1968, he founded Tata Consultancy Services.

In 1979, Tata Steel instituted a new practice: a worker being deemed to be "at work" from the moment he leaves home for work till he returns home from work.

This made the company financially liable to the worker for any mishap on the way to and from work.

In 1987, he founded Titan Industries.

Tata Steel Township was also selected as a UN Global Compact City because of the quality of life, conditions of sanitation, roads and welfare that were offered by Tata Steel.

J. R. D. Tata was born in Paris, France, the second child of Parsi father Ratanji Dadabhoy Tata . His father was a first cousin of Jamsetji Tata, a pioneer industrialist in India. As his mother was French, he spent much of his childhood in France and as a result, French was his first language.

Tata also served in the French Foreign Legion. He attended the Cathedral and John Connon School, Bombay.

CONTRIBUTIONS BY J.R.D. TATA

• Entrepreneurship:

• He started with 14 enterprises and half a century when he left, Tata & Sons was a corporation of 95 enterprises.

• Diversified the business to chemicals, tea, automobiles and IT.

• Aviation:

• Passion for flying• Formed the Tata Aviation Service in 1932• Launched “Air India International” as India's first international airline• Director on the Board of Indian Airlines for 25-years• Bestowed with the title of Honorary Air Commodore of India

3. Social Responsibility:

• Trustee of Sir Dorabji Tata Trust from its inception• Established Asia's first cancer hospital, the Tata Memorial Center for

Cancer, Research and Treatment, Bombay, 1941 Founded the TISS, 1936, TIFR, 1945 and the National Center for Performing Arts.

4. Employee Welfare:

• J.R.D. Tata initiated a program of closer "employee association with management"

• Believed in employee welfare• Initiated the principles of an eight-hour working day, free medical aid,

workers' provident scheme, workmen's accident compensation schemes

5. New Practices:• cared greatly for his workers• a worker is deemed to be "at work" from the moment he leaves home for work

till he returns home from work

• Tata Steel Township, selected as a UN Global Compact City because of the quality of life, conditions of sanitation, roads and welfare that were offered by Tata Steel.

6. J.R.D. Tata Ecotechnology Centre:

• effective ecological step towards the improvement of environment - ecotechnology

• core idea is to balance the conservation of natural resources alongwith satisfying the needs of the poor people leading them to decent livestyle

RELEVANCE WITH CURRENT CONTEXT

1. Leader and motivator:

• Chairman’s Chairman.• Lead human beings with affection

2. Group Concept

• Conglomerate of 95 companies with end of 50 years of Chairmanship.• One of Tata's earliest achievements was to cajole ten rival cement companies

to merge and form the Associated Cement Companies, run by the Tatas.• Built International Conglomerate placing India on World Map

3. Entrepreneur believer:

• Created supportive climate• Led to the first public- private affair

4. Secular Tata’s:

• Only Merit counted• Led to TAS and TMTC

5. Professionalism:

• Tata legacies were chaired and Run by Professionals. • JRD financed young boys to carry out their professionals from foreign

Universities

6.Benign Boss:

• He picked individuals and gave them his total support and above all, trusted them

• For even small development gave credits to his Employees

7. Trust builder JRD:

• Never Compromised on Ethics in his Personal as well as Public life.

VIRTUES OF J.R.D.

1. Visionary:• Tata Airlines

2. Diplomatic:• Diplomat way to tackle Nehru

3. Committed to Values:• Firm and committed with policies

4. Realistic:• Profit Realization

5. Charismatic:• Smart businessman

6. Compassionate: • Strived hard for the betterment of workers

7. Against All Odds:• Difficulties for the growth of Industrial Entrepreneurship during pre and post

Independence period.

8. Supportive towards innovation• Tata Chemicals lab

9. Aware of Sense of Responsibility• Opportunities to join politics

10. Approachable• Comfortable Personality

AWARDS AND RECOGNITION

• “Legion d’honneur”, in 1954

• “Padma Vibhushan” in 1957

• “Tony Jannus Award” in 1979

• “Guggenheim Medal” in 1988

• “Bharat Ratna” in 1992

• “United Nations Population Award” in 1992, for family planning movement in India