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jpb 1 NB. PRELIMINARIES ME & JOE & WEALTH CREATION ME & JOE & WEALTH CREATION CURIOUS & OPTIMISTIC BENEFICIARIES VICTIMS & STUDENTS COMPLEXITY CHANGE CONFLICT SCARCITY = APPARENT CHAOS ? but things are NOT RANDOM there are PATTERNS ! WHY is the JOINT STOCK COMPANY so successful at WEALTH CREATION ?? CURIOUS there are many ways of ORGANISING activities why are some COMPANIES more successful than others? why are some MANAGERS more successful than others? can we LEARN from & IMITATE successful organisations? OPTIMISTIC the JSC is SURPRISINGLY successful success is not random there is a PATTERN take a DIFFERENT look at an old institution unusual insights emerge & lead to a better UNDERSTANDING BENEFICIARY LEARNING, INNOVATION and ASPIRING trying to understand the JSC WEALTH is important more CHOICES seem to result in less infant mortality VICTIM wealth creation isn’t easy WHO is tying our shoe laces together? who is to blame for this CONSPIRACY? STUDENT what is going on?? THERE’S NO USER MANUAL ! JSC
Transcript
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PRELIMINARIES ME & JOE & WEALTH CREATIONME & JOE & WEALTH CREATION

CURIOUS & OPTIMISTIC

BENEFICIARIES VICTIMS & STUDENTS

COMPLEXITY CHANGE CONFLICT SCARCITY = APPARENT CHAOS ? but things are NOT RANDOM there are PATTERNS !

WHY is the JOINT STOCK COMPANY so successful at WEALTH CREATION ??

CURIOUSthere are many ways of ORGANISING activitieswhy are some COMPANIES more successful than others?why are some MANAGERS more successful than others?can we LEARN from & IMITATE successful organisations?

OPTIMISTICthe JSC is SURPRISINGLY successfulsuccess is not random there is a PATTERNtake a DIFFERENT look at an old institutionunusual insights emerge & lead to a better UNDERSTANDING

BENEFICIARYLEARNING, INNOVATION and ASPIRING trying to understand the JSCWEALTH is important more CHOICES seem to result in less infant mortality

VICTIMwealth creation isn’t easy WHO is tying our shoe laces together?who is to blame for this CONSPIRACY?

STUDENTwhat is going on??

THERE’S NO USER MANUAL !

JSC

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BAFFLING DIVERSITY !

COMPLEXITY CHANGE CONFLICT SCARCITY

ECONOMIC REALITIES

SPECIALISATION SCALE SCIENCE SYNERGY IMITATION INVENTION INVESTMENT

=LEARNING & INNOVATION

ESSENTIAL CO-OPERATION

SELF HELP - FAMILIES - PARTNERSHIPS - CHURCHES - CLUBS - SOCIETIES - VOLUNTARY GROUPS - PUBLIC AGENCIES or

PRIVATE COMPANIES

? ? ? ? Providing -

more CHOICES and more SYNERGIES

for MASLOW’S INDIVIDUAL ASPIRATIONS -

SURVIVAL SECURITY FRIENDSHIP INDIVIDUALITY ESTEEMFULL POTENTIAL

from

toWEALTH

CREATION

LEARNING &INNOVATION

SCOPE from LEARNING & INNOVATION to WEALTH with the JSC from LEARNING & INNOVATION to WEALTH with the JSC

AGE OLD PROBLEMS

JSC

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?EVOLUTION or PLANNED DESIGN

CUSTOMER CHOICE or EXPERT REGULATIONENTREPRENEURS or BUREAUCRATS

HEURISTICS or ALGORITHMSCO-OPERATION or COERCION

? ? ? ?

or

TWO OPPOSING WORLD VIEWS

FOCUS on the -

the JSC is an EVOLVED INSTITUTION enabling STRANGERS to CO-OPERATE in the LEARNING & INNOVATION process

ADVANTAGES for ALL FOLK in the LONG TERM -

EFFICIENT low cost

EFFECTIVE customer benefits

MORAL lawful activity

POTENT better than competitive alternatives

the JSC is also ROBUST !!

MARKETS ? PLANNED DESIGN ?

BOTTOM UP EVOLUTION OR TOP DOWN DESIGN !

ISSUE CO-OPERATING with STRANGERSCO-OPERATING with STRANGERS

CO-OPERATION? HOW? WHO DECIDES?

JSC

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KNOWLEDGE

IGNORANCE

TREACHERY CO-OPERATION

? NAÏVETRUST

AUTOMATIC RESPONSE TO PARASITES & PREDATORS !

LEGAL

CONTRACTS

UTOPIAN

BLISS

‘We are ignorant of what it is we do not know,

even though we know more than we can ever say’

John Gray

‘From the bowels of Christ, I beseech you, think that you may be mistaken’

Oliver Cromwell

‘Organisations based on trust and good intentions are very fragile & easily invaded & exploited by opportunistic agents’

Oliver Williamson

‘Evolutionarily stable strategies are stable because they are immune from treachery’

Richard Dawkins

How do we organise co-operation?

THEME ROBUST INSTITUTIONS EVOLVEROBUST INSTITUTIONS EVOLVE

TOLERANT of IGNORANCE

IMMUNE from TREACHERY

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CREATIVE ACCOUNTANCY Kaplan, Pollard, Chandler

BUSINESS STRATEGY Kirzner, Porter, Stacey

MARKETING PRACTICE Lever, Hardy, Levitt

TECHNOLOGY MANAGEMENT Rosenberg, Nelson, Ganguly

ECONOMIC THEORY Smith, Ricardo, Solow, Romer

PUBLIC CHOICE POLITICS Buchanan, Becker, Rubin

PHILOSOPHY & HISTORY OF SCIENCE Popper, Kuhn, Wilson

ORGANISATION STRUCTURES MacGregor, Akoff, Senge

COMPLEX SYSTEMS Checkland, Ormerod, Holland

EVOLUTIONARY PROCESSES Dawkins, Axelrod, Dennett

HISTORICAL EVIDENCE Braudel, McNeill, Hicks

ECONOMIC ANALYSIS Metcalfe, Wolf, Williamson

CONTROL THEORY Ashby, Cziko, Rothschild

NATURE of PROFIT Hayek, Baumol, Fukuyama

SAFEGUARD of COMPETITION Friedman, Kirzner, North

INDIVIDUALITY of REALITY Kant, Maslow, Pinker

MAGIC of PROPERTY Coase, McGregor, Romer

COMMON LAW Posner, De Soto, Ridley

CULTURE Nozick, Novak, Diamond

A DWARF ON THE SHOULDERS OF GIANTS !

SOURCES KINDRED SPIRITSKINDRED SPIRITS

just a few GUIDES & MENTORS

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STRUCTURE MODELS PROBLEMS REALITIES & UNDERSTANDINGMODELS PROBLEMS REALITIES & UNDERSTANDING

TOPICS

WEALTH MACHINE

HOW IT WORKS - THE CASH FLOW MODEL

BUSINESS ACCOUNTS BUSINESS STRATEGY MARKETING TECHNOLOGY

ILLUMINATING REALITY !

AGE OLD PROBLEMS -

COMPLEXITY CHANGE CONFLICT SCARCITY

RELEVANT SOURCES -

COMPLEX SYSTEMS EVOLUTIONARY PROCESSES HISTORICAL EVIDENCE ECONOMIC REALITIES

WHY IT WORKS - THE CONTROL MODEL NATURE of PROFIT SAFEGUARD of COMPETITION INDIVIDUALITY of REALITY MAGIC of PROPERTY

ECONOMIC ANALYSIS - SATISFICING SUPPLY & DEMAND COMPARATIVE ADVANTAGE TOTAL FACTOR PRODUCTIVITY ENDOGENOUS GROWTH

JSC

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CORPORATEWEALTH

JSC ! ENTREPRENEURS with

for CUSTOMERS

ADDING VALUE

INVESTORS with

INVESTMENTENCOURAGED

INNOVATION REWARDED

Limited liability Stakes can be cashed Anyone can join

Finance available

DRIVEN by PROFIT

and CONTRACTS for SUPPLIERSfor EMPLOYEES

PROFIT FROM PLEASING CUSTOMERS !

OWNED by SHAREHOLDERS

CAPITAL

IDEAS

PROFIT !

THE JOINT STOCK COMPANY CO-OPERATIVE VENTURESCO-OPERATIVE VENTURES

PARTICIPATION & CONTRIBUTION

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THE MAGIC ROUNDABOUT !

SOURCES of FINANCEOWNERSLOANS DEBTORS

CASH

FACTORY

STOCKS

PROFIT

COSTS

FIXED ASSETS

MATERIALS

CASHPOOL

CREDITORS

VARIABLEFIXEDDIRECTINDIRECT

DISTRIBUTION

SALE !

TAXDIVIDENDS RETAINED PROFITS

DEPRECIATION

FINANCIAL ITEMS

THE WEALTH MACHINE CIRCULATING RESOURCES picking up PROFIT each cycleCIRCULATING RESOURCES picking up PROFIT each cycle

DYNAMIC EBB & FLOW of OPPORTUNITIES

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CAVEAT EMPTOR !

RESOURCES IN

WEALTH OUT

CASH

SALESASSETS

SUPPLIERSEMPLOYEES

CUSTOMERS

Dynamic fluctuating ebb & flow of resources WHY MEASURE? EFFICIENCY & WEALTH PAST PERFORMANCE SOLVENCY & HEALTH CURRENT POSITION LIQUIDITY & RISK FUTURE PROSPECTS

THREE REPORTS PROFIT & LOSS ACCOUNT HOW MUCH PROFIT not CASH? BALANCE SHEET SPENT on CAPITAL or REVENUE? CASH FLOW STATEMENT WHERE IS IT GOING?

DIFFICULTIES Income fluctuates TIMING is not consistent Assets must be VALUED and there are no market prices Costs must be ALLOCATED and there are no invoices Uncertain future ESTIMATES are never ‘correct’

PRINCIPLES CONSISTENCY for comparison PRUDENCE for safety ACCRUAL for timing GOING CONCERN for clarity

but the ACCOUNTS tell only HALF THE STORY with focus on - COSTS but not QUALITY / SERVICE / SKILLS YESTERDAY but not TOMORROW COSTS of DOING but not COST of ALTERNATIVES RULES but not LEARNING / INNOVATION

THE BUSINESS ACCOUNTS IDENTIFYING FLOWSIDENTIFYING FLOWS

MEASURE or MIRAGE?

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SALE !

THE PROFIT & LOSS ACCOUNT PROFIT or CASH?PROFIT or CASH?

TIMING ISSUES

INCOME when EARNEDwhen the deal is strucknot when the cash flow in

EXPENDITURE when INCURREDwhen committednot when the cash flows out

the day to day transactions of the wealth machine involving a SURRENDER

and a GAIN of a benefit culminating in the PROFIT & LOSS ACCOUNT

BUY NOW PAY LATER !

INCOME

COMING IN

EXPENDITURE

GOING OUT

BALANCING across the SALE !

CASHSALES &DEBTORS

STOCKS

PROFIT

COSTS

MATERIALS

CREDITORS

VARIABLEFIXEDDIRECTINDIRECT

DISTRIBUTION

TAXDIVIDENDS RETAINED PROFITS

DEPRECIATION

FINANCIAL ITEMS

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THE BALANCE SHEET CAPITAL or REVENUE?CAPITAL or REVENUE?

VALUATION ISSUES

WHO PAYS HOW MUCH WHEN ?

ASSETS what we have of VALUEFIXED for generating incomeCURRENT for funding stocks, debtors and cash

LIABILITIES what we OWEto pay never = EQUITYto pay long term = DEBT RESERVESto pay next year = LOANSto pay this year = creditors dividends tax

a snapshot of the balance culminating in the BALANCE SHEET

OWNERS EQUITYDEBT

DEBTORS& prepayments

STOCKS

PROFIT

FIXED ASSETS- DEPRECIATION

CASH

CREDITORS& accruals

SALE !

TAXDIVIDENDSRETAINED PROFITS

FINANCIAL ITEMSGOODWILL

OWN

OWE

DEFERRED INCOMEPROVISIONS

BALANCING across OWNERSHIP !

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NB.

CASH

THE CASH FLOW STATEMENT STREAMS POOLS & LEAKSSTREAMS POOLS & LEAKS

REAL ISSUES

YOU CAN’T EAT PROMISES !

SOURCES of FINANCEOWNERSLOANS

STOCKS

PROFIT

COSTS

FIXED ASSETS

MATERIALS

CREDITORSVARIABLEFIXEDDIRECTINDIRECT

DISTRIBUTION

SALE !

TAXDIVIDENDS

FINANCIAL ITEMS

CASHSALES &DEBTORS

BALANCING across the CASH POOL !

DRIPPING IN !

LEAKING OUT !

when push comes to shove

MARGIN & SPEED minus INVESTMENT = NET CASH FLOW

with a little help from INVESTORS and BANKERS

PROFIT is good but NO CASH NO BUSINESS !!

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REVENUE

COSTS

PROFIT

VOLUME

££’ss

MARGIN

SPEED

what BUSINESS STRATEGY delivers the MAXIMUM PROFIT ?

where does MC = MR ?

the curves are not ‘KNOWN’ or ‘FIXED’ they depend on :-

PRICING POLICY - INNOVATION, COMPETITION, QUALITY, SERVICE, PRODUCT DIFFERENTIATION

COST STRUCTURE - SPECIALISATION, SCALE, SCIENCE, INVESTMENT & QUALITY of INPUTS

SALES VOLUME - ADVERTISING, PROMOTION, DISTRIBUTION

COMPLEX, DYNAMIC & INTERACTIVE SYSTEMS

CONTINUALLY EXPERIMENT to DISCOVER PROFIT -

HIGHER PRICES = LOWER VOLUME ??

LOWER COSTS = LOWER QUALITY = LOWER PRICES ??

HIGHER VOLUME = LOWER COSTS = LOWER PRICES ??

JUGGLING WITH COMPLEXITY !

PRICE

BUSINESS STRATEGY DISCOVERING MARGIN & SPEEDDISCOVERING MARGIN & SPEED

SHAPING CURVES

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WHAT DO WE DO BETTER THAN OUR COMPETITORS ?

CONSIDER

or

but ....... but ......

RISK of MARKETING MYOPIA? RISK to EXCELLENCE?

YESTERDAYS PRODUCT? JACK of all TRADES

MASTER of NONE?

How to SECURE

& ADVANTAGE CONSIDER -

LEADERSHIP SUBSTITUTES ?

VOLUME IMITATION ?

PROFIT CUSTOMER LOYALTY ?

SUPPLIERS ?

SUPPORT SERVICES ?

DISTRIBUTION ?

REGULATION ?

ACQUISITION of SKILLS

FOCUSED EXPERTISE

SKILLS FULLY UTILISED

DIVISION of LABOUR

PRACTISE MAKES PERFECT !

MARKET NICHE? BROAD MARKET?

HIGHER PRICES ?

SPECIALISE !!INNOVATE !!

PRICES SPECIALISATION & MARKET POSITIONSPECIALISATION & MARKET POSITION

NICHE EXPERTISE

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KEEP IT SIMPLE STUPID !

COSTS SPECIALISATION & COST BEHAVIOURSPECIALISATION & COST BEHAVIOUR

COMPLEXITY COSTS

‘Hawthorn’ effect

bureaucracy

relentless increase

& restructuring

££’s

% waste

££’s ££’s

££’s

££’s££’s

PARADOX INDIRECTS

COMPLEXITY VARIETY

attention - effort - focus time

simple continuous

LEARNING CURVE

complex intermittent

PARETO

frequency cumulative volume

vital few

COST REDUCTION -

SIMPLICITY - SCIENCE - INNOVATION - INVESTMENT - DESIGN - AUTOMATION - SIZE REDUCTION - SEPARATION - RESTRUCTURING - RIGHT FIRST TIME etc etc

time number of varieties

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COMPETITIVE ADVANTAGE from SPECIALISED NICHE and SCALE

LEARNING EFFECTS of SKILL ACQUISITION LEARNING EFFECTS of SKILL UTILISATION

SPREAD of FIXED COSTS over more units PURCHASING POWER for MATERIALS, SERVICES & FINANCE LOWER CAPACITY COSTS COSTS = AREA

OUTPUT = VOLUME AFFORDABLE LUMPS of INVESTMENT & RISK MORE OPPORTUNITIES for

in house facilities vertical integration long production runsautomation/mechanisation process flow skills training

THE BIGGER THE BETTER !

VOLUME SPECIALISATION & SCALE ECONOMIESSPECIALISATION & SCALE ECONOMIES

GLOBAL MARKETS

volume

local / national / international / global

development

maturity decline

growthstar

cow

problem dog

Technology critical - innovate?find the niche?market research?

Capacity critical -invest?advertise?promote?

Costs critical - milk?relaunch?drive down the learning curve?

Profit critical - divest? acquisition?

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CUSTOMER VALUE

DECISION

COMPETITION?

PRICE? QUALITY?

SERVICE?SPECIALISATION

COSTS

VOLUME

INNOVATION

PERFORMANCE

PRESENTATION

PACKAGING

CONSISTENCY

CHOICE

ADVERTISING

RESPONSIVENESS

COURTESY

AVAILABILITY

RELIABILITY

EFFICIENCY of DISTRIBUTION CHANNELS

THE CUSTOMER IS KING !

COMPETITORS are

PACE SETTERS

NOT WINNERS!

MARKETING TASKS CUSTOMER VALUE & MARKET RESEARCHCUSTOMER VALUE & MARKET RESEARCH

CHOICES

MARKET RESEARCH -

INFORMATION to reduce risk (about yesterday?)

REAL BEHAVIOUR (not saying but doing)

JUDGEMENT CRITERIA (technical specification?)

MATCHING customer & product

TESTING (not subterfuge and intrigue)

BEWARE of ‘me toos’ (competitors do market research)

NB the best info comes from your existing customers !

OR real products at real prices against real competition in real markets !!??

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NB.

ECONOMY

PREMIUM

MARKET NORM

QUALITY

PRICE (NOT COST)

VALUE

NEVER

BEST CHANCE

MORE VOLUME BUTTOTAL REVENUE ?

ALWAYS RISKY

ADVERTISING for - VOLUME - persuade to try MARKET SHARE - technical innovation - better than competitors MARKET GROWTH - a bundle of new promises - better than prior artACTIONS = CHECK CUSTOMERS - IMPROVE QUALITY

PUSH PRICES - CHECK COMPETITION

VALUE FOR MONEY !

STANDARD QUALITYAT A DISCOUNTBUT IS IT JUST A COMMODITY ?

GOOD QUALITY AT A PREMIUMBUT WILL THEY PAY THE PRICE ?

QUALITY BRAND POSITION & ADVERTISINGBRAND POSITION & ADVERTISING

PRODUCT DIFFERENTIATION

volume

advertising

spend

££

saturation

voice unheard in the market place

effective spend

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NB.

FIRST PAST THE POST !

DYNAMIC COMPETITIVE MARKETS

CONTINUOUS improvement needed to progress NEW OPPORTUNITIES are always opening up

performance is RELATIVE & CHANGING

A CONTROL SYSTEM !

TESTS MARKETS WINNERS

INVESTMENTRESPONSE

CUSTOMER DECISIONS PRICE

QUALITYSERVICEINFO

COMPETITORS SET POINT

COMPETITIVE ADVANTAGE BRAND LEADERSHIP & ALTERNATIVESBRAND LEADERSHIP & ALTERNATIVES

CHOICES for CUSTOMERS

Quality

Service

Price

index

we’re ahead !

oh dear !

steady improvement ?!

them

us

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ENCOURAGING LOYALTY

COURTESY COMMUNICATIONUNDERSTANDINGHELP with a SMILE

AVAILABILITY FASTON TIME

WHEN WANTED

RELIABILITY PREDICTABLEFLEXIBLE

EFFICIENCY of DISTRIBUTION CHANNELS

QUALITY = FUNCTIONAL BOND

SERVICE = SOCIAL BOND

LOYAL CUSTOMERS FREE ADVERTISING NO GO AREA for COMPETITORS SPEND MORE LOW RISK

THE LOYALTY DISCOUNT

RESPOND !

SERVICE BRAND LOYALTY & REPEAT PURCHASESBRAND LOYALTY & REPEAT PURCHASES

EXISTING CUSTOMERS are VALUABLE ASSETS

diminishing returns

they don’t like the product !

small discounts

big incentives

5%

4%

3%

2%

1%

0loyal customers

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SCIENTIFIC METHOD OBSERVATION MATHEMATICAL THEORY TESTABLE HYPOTHESES EXPERIMENTAL VALIDATION PEER REVIEW

no one can claim superior access to wisdom but the process of science and it’s application as technology is the best bet

‘KNOW HOW’ = ‘SURVIVAL VALUE’

MORE & MORE FROM LESS & LESS !

TECHNOLOGY APPLICATION of SCIENCEAPPLICATION of SCIENCE

TECHNOLOGICAL & ORGANISATIONAL ‘KNOW HOW’

JSC

GROWTH OPPORTUNITIES –

SCALE –

SPECIALISATION –

MASSIVE REVOLUTION IN MICRO ELECTRONICS SYNERGY of BRAINS & MICRO CHIPS SPEED & DYNAMICS BARRIERS DISAPPEAR

‘KNOW HOW’ - LEARNING and INNOVATING in the

PRODUCTS R & D PRODUCTION FACTORIES PEOPLE HUMAN CAPITAL

TECHNOLOGICAL

INNOVATION !

GLOBALISATION !

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TECHNOLOGY is ‘KNOW HOW’ and is exploited throughout the process from INVENTION to APPLICATION -

INVENTION MARKET RESEARCH DEVELOPMENT TEST MARKET ADVERTISING PRODUCTION DISTRIBUTION SALES

A BETTER MOUSE TRAP !

PRODUCTS R&D & INNOVATIONR&D & INNOVATION

‘KNOW HOW’ = LEARNING & INNOVATING

INNOVATION FUNNEL

SELECT FEW

REACH the MARKET

MANY

MANY

IDEAS

BUZZ

AROUND

PROJECTS COMPETE

for SCARCE RESOURCES

& MOST FAIL

from RESEARCH thru DEVELOPMENT to MARKET

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NB.

RESPONSIVENESS !

A COMPLEX INTERACTIVE LOGISTICAL SYSTEM

PROCUREMENT OPERATIONS DISTRIBUTION

SALE!

STORE STORE STORE

PRE-PROCESS MACHINES SUB ASSEMBLY ASSEMBLY/PACKING

CUSTOM

ERS

SU

PPLI

ER

S

INFORMATION

SERVICES

ENERGY

LABOUR

FIXED ASSETS

MATERIALS

INPUTS & COSTS

CONVERSION PROCESSES

ADDING VALUE for CUSTOMERS

MAXIMISING SALES REVENUE

ORGANISING COMPLEXITY SIMPLIFY SEPARATE DOWNSIZE

REDESIGN AUTOMATE

MANAGE CULTURE CHARISMA

CRISIS HYPE

SELF CONTROL GOALS INFORMATION

DECISIONS MOTIVATE

CONTINUOUS IMPROVEMENT !!

PRODUCTION FACTORIES & CONTINUOUS FLOW for SALEFACTORIES & CONTINUOUS FLOW for SALE

‘KNOW HOW’ = DESIGN & OPERATING METHOD

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NB.

TWIN LOOPS - in the BRAIN - in REALITY BEST OPTION from PAST EXPERIENCE LEARNING BETTER OPTION from FUTURE EXPERIMENT INNOVATION

INVESTING in PEOPLE SPECIALISED SKILLS ACCOMPLISHMENTS & APTITUDES EDUCATION EDUCATION EDUCATION EXPERIENCE been there seen it done it bought the T-shirt SELF CONFIDENCE for experiments & failures FLEXIBILITY

MOBILITYRISK THRESHOLD

HEALTHSTRENGTHENERGY

PERSONAL PORTFOLIOS OF SPECIALIZED SKILLS !

PEOPLE HUMAN CAPITAL & PATTERNS in the BRAINHUMAN CAPITAL & PATTERNS in the BRAIN

‘KNOW HOW’ = CREATIVE LEARNING

BETTER MODEL

BEST OPTION AVAILABLE AT

THE TIME

INNOVATIVE UNDERSTANDING

EVIDENCE OF

OUTCOMES

CREATIVE INNOVATIVE EXPERIMENT

LEARNING

PROBLEM

BRAINS make MODELS MODELS are tested in REALITY DOCKING of PROBLEMS & SOLUTIONS

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COMPLEXITY UNLIKELY TRUTH & WHO KNOWS?UNLIKELY TRUTH & WHO KNOWS?

the PROBLEM of SCIENCE - - -

HEURISTICS or ALGORITHMS?

SCIENCE is solving increasingly intricate puzzles, success is awesome & intoxicating but scientific KNOWLEDGE is no longer about CAUSE & EFFECT because :-

INFINITE REGRESSION to the ULTIMATE CAUSE of CAUSE

INNOVATION is about HITHERTO UNCONNECTED IDEAS

INACCURACY of MEASUREMENT LEADS to UNKNOWN EFFECTS

INTERACTION means CAUSES can’t be ISOLATED

DECISIONS themselves CHANGE the EFFECT

FEEDBACK results in EFFECTS becoming CAUSES

EMERGENT PROPERTIES of SYSTEMS don’t have CAUSES

COMPLEXITY EXPLODES the necessary computer would be

the size of the universe itself !

MORE MEASUREMENT & INSTRUCTIONS

= HIGHER COST & LOWER VALUE!

the REALITY of MANAGEMENT is HEURISTIC :-

BUILD on past success

CHOOSE the best option at the time

DO DEALS for mutual advantage

EXPERIMENT to discover improvements

TIT FOR TAT to protect investment

LEARN from experiencePATTERNS EMERGE

IT IS NOT RANDOM !!

EFFECTS ARE THE CAUSE !

THE

PRODUCTIVITY

PARADOX

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COMPLEX SYSTEMS NON LINEARITY & ITERATION NON LINEARITY & ITERATION

'KNOW HOW’ EMERGES

ORDER & FEEDBACK

SERENDIPITY !

EMERGENT PATTERNunexpected

FEEDBACK

FEEDBACK

UNINTENDED CONSEQUENCESUNEXPECTED RESPONSES

LOCAL

ACTIVITYsimple rules of

behaviour

CO-OPERATION EMERGES

from LOCAL ACTIVITY in the JSC !

from SIMPLICITY to COMPLEXITY SCIENCE has solved the MYSTERY but left the WONDER of UNLIKELY TRUTH ...… we look for GOD in the wrong place he is not the ‘DESIGNER’ but the EMERGENT ORDER in COMPLEX EVOLVING SYSTEMS on the edge of chaos

CREATIVE DIVERSITY not STANDARDISATION UNOCCUPIED NICHES not STRUGGLE ACQUIRED IMMUNITY not TREACHERY CO-OPERATION not EXPLOITATION CHOICE not COMPETITION

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ENTANGLED IN RED TAPE !

QUALITY & PROFIT are NOT ALTERNATIVES.

PROFIT ONLY comes from SATISFIED CUSTOMERS.

BUREAUCRATIC REGULATION :-

inhibits INNOVATION as change & flexibility are reduced

drives CAPITAL & investment overseas or underground

diverts resources from CUSTOMERS to the ‘rules’

incurs COSTS of quangos, red tape & small print

provides CARTELS ‘legal’ protection from competition

replaces CAVEAT EMPTOR with a false sense of security

separates RESPONSIBILITY from control

confronts the innocent instead of THE GUILTY

presents opportunities for BRIBERY, CORRUPTION & COVER UP

encourages INTERVENTIONIST instincts & delusions of control & hinders CO-OPERATION & local KNOWLEDGE

REGULATIONREGULATION is no substitute for entrepreneurial action & risk as suppliers have much more to loose from antagonised customers than from malleable inspectors

ENTREPRENEURS DISCOVER a BETTER WAY !

SALE !!

CUSTOMERS

THE WHEEL FELL OFF

CHANGE FLEXIBILITY & WHO RESPONDS?FLEXIBILITY & WHO RESPONDS?

the PROBLEM of STRUCTURE - - -

ENTREPRENEURS or BUREAUCRATS?

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WASTE NOT WANT NOT !

SURVIVAL

EFFICIENCY

MUTATION RATE

CHAOSSTAGNATION

the EDGE of CHAOS

= CREATION = the EMERGENCE of ORDER !

EXTINCTION

EXTINCTION

1 - SELF REPLICATION = dna inexorable repetition2 - RANDOM MUTATIONS = opportunities to progress3 - DEVELOPMENT = influences in the environment4 - NATURAL SELECTION = effects on the gene frequency

ECONOMIC REALITIES = SPECIALISATION, SCALE, SYNERGY, SCIENCE, IMITATION, INVENTION, INVESTMENT

2 + 2 = 5 ECONOMIC SYNERGIES SURVIVEALTERNATIVE STRATEGIES DIE OUT

ENVIRONMENTAL DEVELOPMENT & DIFFERENTIAL SURVIVALSPONTANEOUS CO-OPERATIONDISCOVERY & IMMUNITYSPECIALISATION & NICHESTRIAL & ERRORDIVERSITY & REPLICATION

EVOLUTIONARY PROCESSES CONTINUOUS COPY VARY SELECTCONTINUOUS COPY VARY SELECT

EVOLUTIONARY STABLE STRATEGIES EMERGE

MAXIMUM VALUE MINIMUM RESOURCES

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IT’S THE ECONOMY STUPID !

DIFFERENT people at DIFFERENT times have DIFFERENT perspectives from DIFFERENT inheritances DIFFERENT experiences & DIFFERENT circumstances ...

COERCION to resolve conflict results in power being concentrated in ELITE DICTATORSHIPS –

BISHOPS PRINCES GENERALS or MAJORITIES

INEFFICIENT market information & control are absent

INEFFECTIVE KNOWLEDGE for decisions is incomplete

technical detailinnovative alternativesJoe’s wishesunintended consequences

IMMORAL majorities DICTATE their perspective to minorities interest groups are BRIBED in return for support bequests from tax leads to CORRUPTION VULNERABILITY from dependency on others ALIENATION from remote decisions DEMORALISATION from unfulfilled expectations HELPLESSNESS as one ‘dictator’ succeeds another IMPOTENT

CAPITAL MOBILITY DEFEATS IMPOSED CONTROL

the benefits of ECONOMIC CO-OPERATION exploit wealth creating realities within robust institutions where everyone participates & contributes without harm to others.

RESULTING in CONFLICT RESOLUTION as more PARTICIPATION & CONTRIBUTION

produce more WEALTH, INCOME & COMPASSION for more PEOPLE in MASS MARKETS

CONFLICT CUSTOMER WISHES & WHO CHOOSES?CUSTOMER WISHES & WHO CHOOSES?

the PROBLEM of POLITICS - - -

CO-OPERATION or COERCION?

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Why did it the jsc evolve when it did where it and why not elsewhere? Why Western Europe? Why 1500 AD?

INDIVIDUALISM - INDEPENDENCE - TOLERANCE - PLURALISM

ADVANTAGES of HISTORICAL EVIDENCE - REALITY from the PAST AWAY from the EMOTIONAL PREJUDICE of the moment

But LESSONS - IDEAS have invariably been proved WRONG IDEAS have invariably been IMPOSED upon poor joe DETECTIVE WORK is necessary to reveal a golden thread of BOTTOM UP DISCOVERY & ACCUMULATION of SURVIVAL SYNERGIES as Joe & his mates respond to TOP DOWN IMPOSITION by BISHOPS PRINCES GENERAL & MAJORITIES

MORALITY & LAW = obligation & trust = harms & hards in the warp & weft of society common law evolved

CULTURE & RELIGION = learning across generations = centuries of experience breaking the grip of established AUTHORITY

opening up DIVERSITY and choice

encouraging CO-OPERATIVE INSTITUTIONS 

establishing SCIENTIFIC METHOD

REWARDING successful innovation directly

ENABLING economic growth by a generally accepted system of tort law, free trade and innovative technology 

DEFENDING created wealth from predators and parasites

PATTERNS FROM THE PAST !

HISTORICAL EVIDENCE STATISTICAL UNIFORMITIESSTATISTICAL UNIFORMITIES

FREEDOM & DEMOCRACY EMERGES

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THERE’S NO FREE LUNCH !

HOW MUCH? WHO PAYS? WHO BENEFITS?

there’s not enough to go round!

everyone wants different things!

for all goodies someone somewhere has to pay & pay again to maintain!

The difficulty is finding willing payers? Ask the tax man!

Everyone is his own willing expert!

SPENDING is easy but FINANCING is difficult

spending OTHER PEOPLE’S MONEY is even easier

income is what SOMEONE IS WILLING TO PAY. if your costs are not covered - no deal.

CUSTOMERS WON’T PAY for inefficiency ineffectiveness immorality or impotence

‘KNOW HOW’ is more valuable than ‘resources’

PRICE increase = lower OUTPUT & INVESTMENT

throughout history a shortage of willing payers has resulted in BISHOPS, PRINCES, GENERALS & MAJORITIES succumbing to violence

SATISFIED CUSTOMERS ARE THE ONLY WILLING PAYERS!

SCARCITY QUARTS & PINT POTS & WHO BENEFITS?QUARTS & PINT POTS & WHO BENEFITS?

the PROBLEM of ECONOMICS - - -

CUSTOMERS or EXPERTS?

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relentlessly seeking the BEST PERCEIVED SURVIVAL VALUE in excess of the UNAVOIDABLE COSTS available at the TIME

GAME THEORY TIT for TATTRANSPARENT ‘nice’ , clear & simple strategy GENEROUS never wins at the expense of othersPEACEFUL only retaliates if provokedFORGIVING reverts to co-operation after retaliation

‘THE KEY TO DOING WELL LIES NOT IN OVERCOMING OTHERS BUT IN ELICITING THEIR CO-OPERATION NO CENTRAL AUTHORITY IS

NEEDED, RECIPROCITY IS SELF POLICING’ - AXELROD.

COLONISE ideas & successful strategy spread in populations

LEARNING experience from successful cultures over generations

INNOVATION generating & testing new ideas

NO PRESCRIPTION because different people are at different positions at different times

NO EQUILIBRIUM just dynamic discovery & accumulation by evolutionary trial & error

PLAY THE GAMES !

ECONOMIC REALITIES SURVIVAL BEHAVIOURSURVIVAL BEHAVIOUR

SUCCESSFUL BEHAVIOUR EMERGES

CO-OPERATION EMERGES 2 + 2 = 5

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ECONOMIC ANALYSIS ADMITTING IGNORANCEADMITTING IGNORANCE

CO-OPERATIVE SYNERGIES EMERGE

THE BLIND WATCHMAKER !

ANALYSING CHOICE ANALYTICAL TOOLS for UNDERSTANDING ALL HUMAN BEHAVIOUR

SCIENTIFIC ORGANISATIONAL POLITICAL ECONOMIC

SUPPLY & DEMAND COMPARATIVE ADVANTAGE TOTAL FACTOR PRODUCTIVITY

ECONOMICS is a DISCOVERY and ACCUMULATION process in our ignorance we are forced to choose to survive –

Herbert Simon – ‘we encounter many branches in the maze of life’s path, we follow now the left fork, now the right. The metaphor of the garden of forking paths is irresistible to anyone who has devoted their scientific career to understanding human choice'?

Herbert Simon - SATISFICING

Adam Smith - SUPPLY & DEMAND

David Ricardo - COMPARATIVE ADVANTAGE

Robert Solow - TOTAL FACTOR PRODUCTIVITY

Paul Romer - ENDOGENOUS GROWTH

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SATISFICING INDIVIDUAL CUSTOMER & INVESTOR CHOICEINDIVIDUAL CUSTOMER & INVESTOR CHOICE

MACHO MANAGERS think they ‘GET a GRIP’’ by

PURPOSEFUL PLANNED DESIGN

but REALITY is DIFFERENT

CONSUMER & INVESTOR CHOICES involve individual decision making behaviour based on HERBERT SIMON'S 'satisficing' -  

BUILDING on proven inherited success, imitate success, there is no better place to start, don't reinvent the wheel 

freely CHOOSING between options available at the time and the place, unhindered by 'rent seeking' Bishops, Princes, Generals or majorities

EXPERIMENTING to generate diversity and increase the chances of discovering new tricks 

CO-OPERATING with others to discover better tricks from synergies which are not available to individuals

RETALIATING against the inevitable parasites and predators to defend and accumulate benefits

LEARNING from the successful outcomes of differential survival and starting again

HERBERT SIMON again - 'We encounter many branches in the LABYRINTH of life’s path, we follow now the left fork, now the right. The metaphor of the garden of forking paths is irresistible to anyone who has devoted their scientific career to understanding human choice'

A GARDEN OF FORKING PATHS !

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DEMAND SUPPLY

MARGINAL UTILITY OPPORTUNITY COST

GLUTS

QUEUES

PRICE

QUANTITY

PRICE TOO HIGH - LOW DEMAND OVER SUPPLY

PRICE TOO LOW - EXCESS DEMAND INADEQUATE SUPPLY

PRICE in a free COMPETITIVE MARKET with CHOICE provides INFORMATION for decisions

AUTOMATIC SAFEGUARDS are built in as PRICES are necessary for proper CHOICES

everyone takes DECISIONS after negotiating their ‘BEST VALUE’ from MARGINAL PRODUCTIVITYMARGINAL PRODUCTIVITY

firms RESPOND by searching for the best OPPORTUNITY COSTOPPORTUNITY COST

CUSTOMERS must be willing to purchase SUPPLIERS must be happy to deliver EMPLOYEES WORK BANKS LEND

DECENTRALISED decisions & dispersed wealth result in effective & efficient ALLOCATION as more people PARTICIPATE as they choose & innovate for satisfaction & profit

INNOCENT SIGNALS !

SUPPLY & DEMAND MARGINAL UTILITY & OPPORTUNITY COSTMARGINAL UTILITY & OPPORTUNITY COST

COSTS & PRICES

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COMPARATIVE ADVANTAGE SPECIALISATION AGAINSPECIALISATION AGAIN

No NOT ABSOLUTE

but COMPARATIVE ADVANTAGE

DAVID RICARDO explained comparative advantage and emphasised the mutual benefits for everyone from specialisation and free trade but the concept is troublingly counterintuitive –

Nobel laureate Paul Samuelson – 'thousands of important and intelligent men have never been able to grasp it or believe it even after it was explained to them' ...

The Open University - ‘The principles of comparative advantage and gains from trade are the most important results in the whole of economics. They apply at national, and also individual level. It maybe that a doctor is better than a farmer both at practising medicine and growing potatoes. It does not follow that the doctor should do both. If each specialises in the activity in which they have comparative advantage and engage in trade they are both better off than if each tries to be self sufficient’.

KEY POINTS –

EVERYONE has different OPPORTUNITY COSTS and a comparative advantage in something

EVERYONE benefits from SPECIALISATION and trade even when the gifted are better at all activities

the principle explains TRADE advantages at INDIVIDUAL and national level, with money or barter

specialisation and trade will EVOLVE because extra 'VALUE' is created, it does not require understanding or the intervention of the specialists

REAL WAGES are determined by the value of output

PRICES are determined by supply & demand

PRICES & EXCHANGE RATES don’t determine trade, they result from trade, they are measurements of opportunity costs

GUNS or BUTTER !

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TOTAL FACTOR PRODUCTIVITY MEASURING IGNORANCEMEASURING IGNORANCE

PRODUCTION FUNCTION

In 1957 Robert Solow used 'growth accounting' mathematics to analyse historical GDP data and identified the overwhelming importance of a residual, ‘total factor productivity’, in securing growth and NOT the Neo-classical endogenous input variables capital (resources) and labour (effort).

Solow defined ‘total factor productivity’ as technological innovation, 'know how‘, understanding and practice.

change due to technology

change due to capital

OUTPUT

k1 k2 CAPITAL per LABOUR unit

2000

1950

O2

Ok

O1

MONEY IS NOT A PROBLEM !

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ENDOGENOUS GROWTH

PAUL ROMER and endogenous growth theory lifted some of the gloom of the ‘dismal science’ by focusing economic analysis on INCREASING RETURNS and Adam Smith's 'Pin Factory'.

Romer integrated into mainstream economics the growth effects of TECHNOLOGICAL ‘KNOW HOW’ from specialisation and scale through education, training, R&D, incentives and coordinating institutions ... and also the debilitating effects of political collective decisions, protectionism, regulation and taxation -  

Enable the growth of HUMAN CAPITAL -

Tort Law, Trade, Technology

education, education, education

diversity, health, intensive interactions

Enable MARKET CO-ORDINATION -

free trade, capital, competition, wages and prices

establish property rights

low intervention, tax, inflation

establish trust for investment and saving

Endogenous growth theory, emerged in the 1980's as mathematical tools offered opportunities to model the complex non-linear processes of human behaviour. The failure of Eastern Europe to achieve economic growth was beginning to be explained as EVOLUTIONARY THEORY was integrated into economic orthodoxy.

PRODUCTIVE OUTPUT from ‘KNOW HOW’ PRODUCTIVE OUTPUT from ‘KNOW HOW’

MONOPOLISTIC COMPETITION in COMMERCIAL R&D DEPARTMENTS

‘KNOW HOW’ a NON-RIVAL PARTIALLY EXCLUDABLE GOOD

A LEG UP NOT A HAND OUT ! !

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IT IS EASY TO SATISFY MAJORITIES IN STABLE SITUATIONS -but the market continually responds to individuals with different

preferences, expectations & knowledge, & at the same time automatically adjusts to change & complexity.

PRINCIPLE FEATURES OF MARKETS - decentralised decisions where customers vote using price information about competing alternatives by a voluntary exchange of private property

ESSENTIAL PREREQUISITES rules for the definition exchange & protection of private property uninhibited access to customers obligation & trust

UNAVOIDABLE CONSEQUENCES rising prices to pass on information bankruptcies when losers fail to respond efficiently & effectively unemployment following adjustment to change

there’s no such thing as society … only different people at different time in different places choosing different things

EDUCATION EDUCATION EDUCATION AVERAGE is an ABSTRACTION …. VARIATION is REALITY … from GENES to ORGANISMS to CULTURES … PROPERTIES of the whole EMERGE … POPULATION FREQUENCIES CHANGE

Blind generate &test - not design - aspiration endeavour & ingenuity to discover the best option available at the time - not bishops princes generals nor majorities - tyranny and oppression is not an ess – crowd trouble emeges !!

MARKET FORCES !

WHY MARKETS ? CO-OPERATION OBLIGATION & TRUSTCO-OPERATION OBLIGATION & TRUST

COMPLEXITY CHANGE CONFLICT & SCARCITY

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OWNERS

CUSTOMERSSUPPLIERS

EMPLOYEES

HIGH PROFITS

LOW PRICEHIGH QUALITY

HIGH PRICESSECURE CONTRACTS HIGH WAGES

SECURE JOBS

To resolve the conflicts & make the m/c work the Owners must decide because of –

THE NATURE OF PROFIT - INFORMATION THE SAFEGUARD OF COMPETITION - CONTROL THE INDIVIDUALITY OF REALITY - PURPOSE THE MAGIC OF PROPERTY - IMMUNITY

MAXIMUM PROFIT - if you don’t the Japanese will !!There are no customers no suppliers no employees & no share price in a profitless company!

OWNERSHIP RISK - everyone else has a contractOWNERSHIP BEHAVIOUR - Is VITAL OWNERSHIP IDENTITY - is irrelevant

It is not a zero sum game, profit is created, Additional wealth, it is spent or invested, either way all participants benefit.

OWNERSHIP RESPONSIBILITY is to SEARCH for PROFITABLE INVESTMENT

the only POWER OWNERS have is NOT to INVEST

BREAKOUT !

WHY JOINT STOCK COMPANIES ? SELF SUSTAINING GROWTHSELF SUSTAINING GROWTH

TORT TRADE & TECHNOLOGY

JSC

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RESOURCES IN2nd law costs

WEALTH OUTunknowable outcomes

SCARCITY

COMPLEXITY

CHANGE

AL

GO

RIT

HM

SE

T

PO

INT

SY

ST

EM

SENSOR

ACTUATOR

BARGAIN PRICES- INFORMATION

COMPETINGALTERNATIVES- DIVERSITY

OWNERSHIPRESPONSES- PERSONAL RISK / REWARD PROFILES

SPECIALISATION SCALE SYNERGY SCIENCE IMITATION

INVESTMENT INNOVATION

CUSTOMERVALUEJUDGEMENTS- CHOICES BEST PERCEIVED OPTION AVAILABLE AT THE TIME

CONFLICT

HANDS OFF !

different people, different experiences, different places, different times …

THE CONTROL MODEL ADAPTIVE SELF REGULATIONADAPTIVE SELF REGULATION

AUTOMATIC RESPONSES

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MULTIPLE ROLE -

MEASURES how much wealth is created maximum value at minimum cost

SIGNALS where to concentrate activities where scarce resources produce most satisfaction REWARDS innovation investment & risk spur to change & experiment

FACILITATES the ebbs & flows of uncertainty copes with inevitable losers

INDISPENSABLE in all COMPETITIVE DYNAMIC MARKET SYSTEMS

If information & motivation are to be effective profit must be maximised it cannot be ‘just’ or ‘fair’

PROFIT is a SURPLUS resulting from WEALTH CREATION it cannot be an EXPROPRIATION from buyer to seller.

PROFIT is not a part of zero sum games where STEALING is the only option.

PROFIT in positive sum games becomes a MORAL imperative and explains why the Bishops after outlawing USURY in 1571 revised their decision and inlawed it only 50 years later in 1624

UNFAIR & UNJUST !

THE NATURE of PROFIT INFORMATIONINFORMATION

DISPERSED & TACIT KNOWLEDGE

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Not REGULATION but AUTOMATIC CHECKS & BALANCES

CONTROLS EXPLOITATION & CORRUPTION

SUPPLIERS must be happy to deliverCUSTOMERS must be happy to purchaseEMPLOYEES must be happy to workFINANCIERS must be happy to lend

otherwise they choose the alternative

FEEDS PROGRESS

MORE DIVERSITY & CHOICEMORE CONSIDERED DECISIONSMORE PROGRESSIVE LEARNING

THE BETTER EMERGES

OTHERWISE the ALTERNATIVE WINS

COMPETITION between

gives CHOICE

and PROGRESSES

INTEREST GROUPS will always try to RIG COMPETITION forTheir own advantage but the best antidote is ANOTHERCOMPETING INTEREST GROUP

PRODUCERS

CUSTOMERS

EVERYONE

LIKE IT OR LUMP IT – VOTE WITH YOUR FEET !

THE SAFEGUARD of COMPETITION ALTERNATIVE OPTIONSALTERNATIVE OPTIONS

ACCESS to CHOICE

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FOOD SEX SHELTER

FRIENDSHIP

ESTEEM

FULL POTENTIAL

INDIVIDUALITY

EVERYONE has a DIFFERENT POSITION at DIFFERENT TIMES for DIFFERENT REASONS

the cause of all CONFLICTthe source of all CREATIVITY

MONEY gives some OPTIONS & INDEPENDENCEbut doesn’t help with DECISION MAKING

CULTURE gives some GUIDANCEbut doesn’t help with PERSONAL DECISIONS

INDIVIDUALITY & INDEPENDENCE are about PERSONAL CHOICES

SECURITY

MASLO

W’S

HIERARCHY

PURPOSE

RESPECT

INITIATIVE

CULTURE

INDEPENDENCE

MONEY

INDIVIDUALITY !!

MY HUMBLE CONTENTION !

THE INDIVIDUALITY of REALITY CONTINUOUS CHOICECONTINUOUS CHOICE

CONTINUOUS EVALUATION

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RESOURCES CONTROLLED by their OWNERS for BENEFIT or SALE tend to be

&

EFFICIENT use of SCARE RESOURCES

REDUCING WASTE & DEPLETION and

CREATING VALUE In excess of COSTS

The NATURAL EVOLUTION of the extended phenotype

BIOLOGY BEHAVIOUR TOOLS PROPERTY

each is an extension of genetic inheritance

each addition is painfully acquired through

&

PRIVATE PROPERTY Is not forced on people if greater benefits are perceived collective ownership will thrive

OWNERSHIP BEHAVIOUR CREATES WEALTH

OWNERSHIP IDENTITY IS IRRELEVANT

… unfortunately all property becomes a target for parasites and predators and must be defended if it is to exist …

INVESTMENTEFFORT

ENHANCEDPRESERVED

THE TRAGEDY OF THE COMMONS !

THE MAGIC of PROPERTY ASPIRATIONS & INCENTIVESASPIRATIONS & INCENTIVES

IMMUNITY from TREACHERY

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SPECIALISATION - focus education & training to acquire better skills which can be offered for sale

SCALE - more volume lower cost - drive down the learning curve

SCIENCE - scientific problem solving ‘know how’ is massively & increasingly available to all

SYNERGY - experiment to find the emergent 2 + 2 = 5 synergies they can’t be predicted they must be discovered

IMITATION - copy successful practice there’s no better place to start

INNOVATION - make a better mouse trap & the world will beat a track to your door

INVESTMENT - sacrifice some of today’s pleasurable consumption & tomorrow will be better

There is no secret economic activities are well understood but organisation is necessary as the co-operation of strangers is essential - here’s the rub - how do we organise the activities of countless SPECIALISING agents on an ever increasing SCALE with ever more disparate knowledge ??

Co-operations EVOLVES in ROBUST institutions -

NO ONE SAID IT WAS EASY ?

WEALTH CREATING ACTIVITIES CO-OPERATIVE SYNERGIESCO-OPERATIVE SYNERGIES

EVERYDAY CHOICES GO LEFT or RIGHT?

JSC

SATISFICING !!


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