S andwiched between the two busy streets of E. Santos and E. Manalo, along J. Molina Ave., near Concepcion Elementary School, on the Ground Floor of Boggs Building, lies a newly-opened coffee shop/ restaurant by the name of CLUC’S CAFÉ. CLUC’S CAFÉ offers an original blend of coffee along with its standard and original hot and cold beverage concoctions. Our coffee blend is a result of a painstaking search for finding that perfect aroma and taste suited for the Corporation’s (TMC) Customer Interaction Solutions magazine. Customer Interaction Solutions has been the premier publication in the CRM, call center, and teleservices industries since 1982. All of the Ninth Annual CRM Excellence Awards winners have been chosen on to page 7 Vol.3 No.1 January 2013 to page 2 TeleTech Wins CRM Excellence Award Best Memories Start with the Best Cup of Coffee T eleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that its performance-based learning model has received a 2008 CRM Excellence Award from Technology Marketing Customer Interaction Solutions Magazine Recognizes TeleTech for Superior Performance-Based Learning Tools
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Sandwiched between the two busy streets of E. Santos and E. Manalo, along J. Molina Ave., near Concepcion
Elementary School, on the Ground Floor of Boggs Building, lies a newly-opened coffee shop/ restaurant by the name of CLUC’S CAFÉ.
CLUC’S CAFÉ offers an original blend of coffee along with its standard and original hot and cold beverage concoctions. Our coffee blend is a result of a painstaking search for finding that perfect aroma and taste suited for the
Corporation’s (TMC) Customer Interaction Solutions magazine. Customer Interaction Solutions has been the premier publication in the CRM, call center, and teleservices industries since 1982.
All of the Ninth Annual CRM Excellence Awards winners have been chosen on
of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that its performance-based learning model has received a 2008 CRM Excellence Award from Technology Marketing
Customer Interaction Solutions Magazine Recognizes TeleTech for Superior Performance-Based Learning Tools
the basis of their product or service’s ability to help extend and expand the customer relationship to become all-encompassing, covering the entire enterprise and the entire lifetime of the customer.
Toward that end, TeleTech worked with a major retail client to design a new-hire training program to increase customer satisfaction while lowering training costs and interaction length. TeleTech created a blended learning program focusing on best practices in adult learning and a proprietary methodology for designing performance-based learning. The company then incorporated the client’s business objectives to help learners connect with customer emotions and resolve customer issues expediently.
As a result, the client increased customer satisfaction scores by more than 17 percent during its busy holiday shopping season and simultaneously reduced training costs by more than 41
percent.“We are thrilled to be
recognized for our strategic performance-based learning model,” said George Bradley, vice president of learning and performance at TeleTech. “Our clients choose us for our expertise in using learning services to drive positive customer interactions and build long-term loyalty, and we are honored to have been chosen by TMC as well.”
“Customer Interaction Solutions magazine implemented the CRM Excellence Awards nine years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. The companies selected have demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed
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Vol. 3 No. 1 January 2013 3
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Address: 16 H. Roxas St. San Roque, Marikina CityContact No(s).: 945 - 5978 / 0927 - 5354736
Store Hours
Monday - FridaySaturday
8:00am - 5:00pm9:00am - 4:00pm
Landmark : Near San Roque Cockpit and in front of Lotto Outlet CLUC’S ENTERPRISE
www.viaexpress.ph
for companies to retain their most precious assets... their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.
Winning products and services of the 2008 CRM Excellence Awards will be published in the May and
June 2008 issues of Customer Interaction Solutions magazine.
See link for more details:http://www.teletech.com/investors/press-releases/2008/teletech-wins-crm-excellence-award/
“Pilipinas” - The term Pilipinas, as distinguished from Filipinas, made its first public appearance in a stamp issued during the Jap-anese Occupation of Manila in World War II. Not until 1962 did the Philippine government make a similar change from Filipinas to Pilipinas in officially describing the nation.
Juan de la Cruz - Contrary to popular notion, the symbolic name “Juan de la Cruz” is not a Filipino invention. R. McCulloch-Dick, a Scottish born journalist, coined the generic tag while working for the Manila Times in the early 1900’s after discovering it was the most common name in police blotters and court dockets in and around Manila.
Sinulog Festival - Celebrated every January. Sinulog is a dance ritual in honor of the miraculous image of the Santo Nino. The dance moves to the sound of the drums and this resembles the
Sources:http://www.dotpcvc.gov.ph/VPY-calendar/vpy-janmarch.html current (Sinulog) of what was then known as Cebu’s Pahina River. Thus, in Cebuano, they say it’s Sinulog.
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Aries - The year 2013 would be dynamic for you throughout in all phases of your life. Your role in society and family shall get reinforced for the better.
Taurus - Life would be a song with not much troubles for you in this year of 2013. Make full use of your creativity to come up in life this period.
Gemini - You will be able to consolidate your plans and efforts this year of 2013. You shall be able to reach the crown of your ambitions this year.
Cancer - Your toils in previous years shall bring forth good results in this year of 2013. There would be a general growth in all area of your life.
Leo - Events shall flow with a better spark and schedule this year for you. Relationships shall enter into new deals and you shall be able to reap the fruits of your previous year’s projects.
Virgo - Your pace this year would be very speedy in all your endeavors. Things shall start to consolidate in your life this time of your life.
2013 Horoscope: 2013 AstrologyLibra - This year 2013 shall see many of your long term plans and ideas taking wings. Your conscience and values might be put to test as the year progresses.
Scorpio - Year 2013 shall help you to resume the works you had done in the previous years. You would be going through a period of much trials and temptations in life this period.
Sagittarius - This year 2013 shall bring in a new leash in your life. All the obstacles and hindrances you faced in the previous years shall vanish into thin air.
Capricorn - The year 2013 shall help you to see life in a new light and it shall diversify your priorities in life.
Aquarius - This year of 2013 would be much more peaceful and serene than you had imagined. It would be a period of huge possibilities with vast growth opportunities for the future.
Pisces - There would be good progress in your life this year. There would be much action and new ventures coming up in your life.
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Vol. 3 No. 1 January 2013 5from page 1
Best Memories Start with the Best Cup of Coffee
discriminating palate of coffee lovers. Besides our famous brewed coffee, some of our memorable hot concoctions are our Cappuccino, Latte, Caramel Machiatto, and our original Cluc’s Choc Nut.
In terms of food, CLUC’S CAFÉ is an exciting diner concept. The owner, being an OFW, has traveled intensively in different parts of the world. What excited him most when he travels was the different food in each place he goes to. These travel experiences ignited a dream of putting up a
restaurant that will offer diverse food selection encompassing Asian, American and other cuisines. CLUC’S CAFÉ is the reality of that dream.
CLUC’S CAFÉ serves the best-tasting coffee and pasta, all-day breakfast meals, among others of our many mouthwatering and scrumptious meals such as our best-sellers: Classic Cheeseburger, Lechon Kawali Binagoongan, Salt and Pepper Pork Ribs etc., at very reasonable prices. We whole-heartedly endeavor to give the best quality food and service yet maintain affordability.
As a family of coffee lovers we are proud of our café and hope we can reach out to similar people like us. We treat each visit to our café as very important, thus, we strive to give you your family’s best memories. Experience the best and visit us now.
We also accept reservations and events. Please call or fax 910-4124 or email us at [email protected] for further information. Visit our website at www.clucscafe.com and like us on Facebook at www.facebook.com/clucscafe
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