July / August 15

NEW IDEAS IN EDUCATION

Add Sizzle toCommissary Sales

Facility Saver Tips & Tools

JULY/AUGUST 2015 VOL. 24 NO.4

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The Pulse

New Technologies at ACA’s 145th Congress ofCorrection

Commissary Items ServedWith a Side of Sales Sizzle

Controlling Contraband & Illegal Access

Facility Savers: TopProducts & Procedures

New Ideas & Programs in Education

Video Apps Delve Into the Future

P&P: AdvancedMonitoring Tools

Ad Index

JULY/AUGUST 2015

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CORRECTIONSFORUM

Publisher & Executive EditorThomas S. Kapinos

Assistant PublisherJennifer A. Kapinos

West Northeast

Editor-in-ChiefDonna Rogers

Contributing EditorsMichael Grohs, Kelly Mason, Bill Schiffner, G.F. Guercio

Art DirectorJamie Stroud

CORRECTIONS FORUM (ISSN10729275)

is published bi-monthly by:

Criminal Justice Media, Inc 565 Pier AvenuePO Box 213

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Send address changes to:CORRECTIONS FORUM

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‘PAY FOR STAY’ TREND MAYHAVE NEGATIVE EFFECTSMore than 40 states allow pris-

ons and jails to charge inmates“pay to stay” fees, according to aMay 2015 report by the BrennanCenter for Justice, a policy that hassome feeling justified and othersconcerned about the lasting effectsit has on the offender population.The report by the Brennan Cen-

ter for Justice at the New York Uni-versity School of Law, a nonpartisanlegal policy institute, examined thearguments for and against impos-ing monetary penalties on prison-ers and the lasting effects thatthose policies have on returningcitizens and their communities.

According to the report, Charg-ing Inmates Perpetuates Mass Incar-ceration, the mean annual costs tohouse inmates was nearly $30,000,but some states spent more than$40,000. Jurisdictions spend $80billion every year in jails and pris-ons, which is similar to the federalgovernment’s budget for the De-partment of Education.The report said that charging in-

mates fees predates the Civil Warwith Michigan passing the firstcorrectional fee law in 1846.The fees range from $10 for

booking to $300 a month for anelectronic monitoring system. Inthe last few decades, additionalfees have proliferated, such ascharges for police transport, case

filing, felony surcharges, electronicmonitoring, drug testing, and sexoffender registration. Unlike fines,whose purpose is to punish, andrestitution, which is intended tocompensate victims of crimes fortheir loss, user fees are intended toraise revenue. The Justice Depart-ment’s March 2015 report on prac-tices in Ferguson, Mo., highlightsthe overreliance on court fines as aprimary source of revenue for thejurisdiction, the report states.While some states charge in-

mates for medical fees and booking,others charge fees equivalent toroom and board often referred to as“pay to stay” in an effort to transfercorrectional costs to inmates. The American criminal justice

system is replete with fees that at-tempt to shift costs from the gov-ernment to those accused andconvicted of breaking the law, saysBrennan report author Lauren-Brooke Eisen. “Every aspect of thecriminal justice process has be-come ripe for charging a fee,” thereport says. “In fact, an estimated10 million people owe more than$50 billion in debt resulting fromtheir involvement in the criminaljustice system.” Almost 7 million people were

under the supervision of adult cor-rectional systems at the end of2013 compared to just over 4.3million people under some form ofcorrectional control in 1990, anincrease of 58%.As budgets grew tighter and ju-

risdictions balked at increases intaxes, the burden to raise revenuefor the criminal justice systemgradually shifted toward thosewho found themselves as defen-dants in court and inmates in jailsand prisons. Forty-three states andthe District of Columbia allow feesto be charged for using a public de-

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fender, and 44 states charge indi-viduals for using probation serv-ices, the report states. In factprobationers can pay fees of about$80 to $100 a month. Thoughmany of these other charges aresmall, they add up. A defendantcan emerge from the system owingthousands of dollars in fees. In fact, some individuals are

leaving jails and prisons with “amountain of debt,” says the report,much of it stemming from the feesthey incurred behind bars, where ashort telephone call home can costas much as $20. These former in-mates can face aggressive collec-tion tactics, including additionalfines, driver’s license suspension,or, in some cases, re-incarceration.

Some of these fees are collectedwhile an inmate is incarceratedthrough deductions from the in-mate’s bank or commissary ac-count. In some situations,however, the fees are collectedthrough civil litigation aimed at aprisoner's assets or estate upon re-lease. This debt can create a barrierto successful reentry.

DEBT MAY TARGET MINORITIESThe debt may also unfairly tar-

get minorities. In the Center forEconomic and Policy Research re-port titled Ex�offenders and theLabor Market, researchers foundthat although Blacks account for

about 13 percent of the UnitedStates population, they make uproughly 40 percent of prisoners,according to the June 3 article inthe Greene County Democrat, “SomePrisoners are Forced to Pay for In-carceration,” by Freddie Allen,who is with the National Newspa-per Publishers Association. CEPR researchers also estimated

that Black ex-offenders have a re-cidivism rate that is about 9 per-cent above the average and Whitesreturn to prison at a rate that isabout 9 percent below average.The CEPR report also noted that

incarceration can lead to a deteri-oration of valuable work skills, ed-ucational opportunities and socialnetworks and that loss can hurt ex-



offenders as they search for jobs,making it even harder for them torepay fees that they racked upwhile they sat in prison.Lawmakers who favor the fees

push the need to offset some of thecosts associated with incarceration,yet some jurisdictions report thatless than 10 percent of the fees areever paid, and collection agencies,despite their claims, are no betterat getting ex-offenders to pay upthan the prisons and jails are.

HEALTH CARE DETERRENTAnother problem that may be

stemming from these prison prac-tices is that practices continue toindirectly discourage inmates from

seeking desperately needed med-ical care often for chronic illnesses,because at least 35 states allow cor-rectional facilities to charge in-mates for medical care. Opponentsof the prison fees say that charginginmates for medical treatment canbe enough of a deterrent to makethem think twice about seekinghealth care. As inmates cycle inand out prisons and back intotheir communities, the spread ofcommunicable diseases can inten-sify, affecting everyone that inter-acts with them including theirfamilies, friends and even correc-tional staff.The Brennan Center report rec-

ommends that government offi-

cials reexamine collection prac-tices that place excessive burdenson ex-offenders and their familieswho are often indigent, and setcaps on criminal justice debt. “Pil-ing on a bill from their time be-hind bars pushes some individualsinto a world of insurmountabledebt,” the report states. Pay forstay may also violate the excessivefines clause in the Eighth Amend-ment and opens a door for legalchallenges to these practices, thereport concludes.

For the full report see www.bren-nancenter.org/sites/default/files/blog/Charging_Inmates_Mass_Incarcera-tion.pdf



“This year’s conference’s sold-out Green Aisle with more than30 exhibitors is strong testimonyto the continued growth of sus-tainability in the correctionsindustry,” reports Tommy Norris,

chair of ACA’s Clean and GreenCommittee and president/CEO ofGreenPrisons.org. “From solarthermal energy to green cleaners,agencies continue to look for cost-effective ways to reduce theiroperating costs while creatingmeaningful work and trainingopportunities for inmates. One ofthe most innovative approachesthat will be demonstrated is con-trol of costs related to more effec-tive waste stream managementthrough composting,” he adds.

He says that this year theentire closing session will focuson two agency’s approachestoward their sustainability goals.“This interactive presentationwill provide participants new andinsightful information to takeback to their agencies.”

In the vast exhibit hall, war-dens, superintendents, adminis-trators and purchasing agents willbe out in force researching thelatest cutting-edge technologies

and state-of-the-art products.From security solutions and mon-itoring devices, to commissary,health services and software,here’s a sampling of the latestproducts that will be on display.

Packaging TrendsKeefe Group offers the latest

packaging innovation to correc-tional commissaries with its KeefeKitchens Creamy Peanut Butterin a squeeze pouch. Its uniquedesign, with a spout dispenserand large window, providesgreater security; contraband such


BY BILL SCHIFFNER, CONTRIBUTING EDITOR

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as cell phones will not fit in theopening and the heat-sealededges are tamper resistant. Thenew peanut butter pouch keepsfresh taste in and illicit items out.

www.keefegroup.com, 1.800.325.8998

OffenderManagementSolutions

Tribridge, an IT services andbusiness consultancy, specializesin CRM implementations,Accounting and ERP systems,Collaboration, S & I, CustomDevelopment, and CloudServices. Though leaders in PublicSector, their Microsoft Dynamics-powered suite of solutions,including Tribridge Offender360and Pretrial360, caters to state

and local agencies, with anemphasis on JPS. Tribridge’sEnterprise Risk Managementsolution focuses on process andprocedures specific to SLG.

www.tribridge.com, 1.877.744.1360

Risk AssessmentSoftware

Be sure to catch Northpointe atthe ACA where they are showing

the nationally recognized and sci-entifically advanced COMPASRisk and Needs Assessment andCase Planning tools for commu-nity, reentry, women, and youthin support of evidence-baseddecision support. These modules,along with COMPAS Pretrial,COMPAS Classification andCOMPAS Case Manager make up

the integrated web-basedNorthpointe Software Suite.www.northpointeinc.com, 1.888.221.4615

Banking and KioskSolutions

Last year Trinity ServicesGroup acquired SwansonServices. Bringing Trinity andSwanson Services under oneumbrella brings along with itdecades of corrections experienceand leveraging technology tomake correc-tional facilitiesmore efficientand capable…one robusto r gan i z a t i onthat’s evenstronger thanits parts. Itsproven technol-ogy includes:an inmatebanking plat-form that canintegrate with


any JMS and is highly configurable to meet themost demanding facility’s needs, time-saving fea-tures such as secure inmate email and automatedgrievance/request tracking systems. It eliminatescash handling with lobby and booking kiosks and adebit card release system.

www.trinityservicesgroup.com, 1.877.277.5452

Solar Solutions Solar America Solutions develops and installs

solar thermal systems for domestic hot water andspace heating. Its patented SunQuest 250TM solarcollector unit takes advantage of the sun's ultravio-let rays to create abundant heat that can be used fora number of purposes, and is currently installed in

several correctional facilities. The design and tech-nology has evolved over 15 years to work well evenon cloudy and overcast days, saving customers 50%and more on hot water and space heating fuel costs.Pictured is the Ross Correctional Institution inChillicothe, Ohio, the largest non-utility level solarthermal installation in North America, with 400solar collectors—eight cell houses at 50 each—pro-viding domestic hot water and space heat. Visit atbooth #1217 in the Green Aisle.

www.solaramericasolutions.com/applications/, 317.688.8581

Body-Worn Camera Solution Point Blank Enterprises recently unveiled its first-

ever body-worn camera solution, the IntelligenceRetrievable Incident System (IRIS), designed to meetthe growing demand for law enforcement agenciesto provide a visual and audio record of officers’

interactions with the public.Point Blank has developedthe Gen II camera with mul-tiple cutting-edge capabili-ties, which provide much-needed flexibility and caneasily integrate with an offi-cer’s protective vest, helmet,uniform, etc. IRIS’ primarycomponents include: push totalk for 2-way radio speaker,HD camera for still photos,

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photo sensor for infrared light,Infrared light, HDMI and USBoutput and file tagging.

www.pointblankenterprises.com,1.800.413-5155

Pouched MealsPouched products are one of

Union Supply’s top categoriesand they recently added fivepouched Armour meals to their

meal selection. Inmates love chiliand they now offer the ArmourChicken Chili with Beans, whichis a popular alternative to the reg-ular chili. The Armour Beef Stewis also a favorite. In addition,they added a variety of pouchedvegetables, which can be addedto inmates’ pouched meals. Inaddition they offer the popularbrand of Libby’s products as well.

www.unionsupplygroup.com,1.888.308.6466

Scanning SystemsL-3 SDS will be demonstrating

at booth #517 their checkpointsolution that includes theSafeView people screener and theProScan 6.4c X-ray scanner forsmall bags and parcels. TheSafeView creates a 3-D black-and-white image of the subject thatreveals concealed objects. TheProScan 6.4c provides an unbeat-able combination of small sizeand weight, operational flexibili-ty and high performance.

www.sds.l-3com.com, 781.939.3800

Mobile SystemCorrisoft’s Alternative to

Incarceration via Rehabilitation(AIR) program features a custom-configured, highly controlledsmartphone paired with a uniqueidentifier. This smartphone sys-tem, called AIR Mobile Connect,serves as both an extremely accu-



rate monitoring device as well as apowerful tool connecting offend-ers to vital rehabilitation and rein-tegration resources. The AIR pro-gram’s use of smartphone technol-ogy affords community-basedsupervision officers the ability toengage in real-time, two-way com-munications with offenders.

www.corrisoft.com, 859.271.1190

CompostingMachine

Big Hanna is an on-site, in-ves-sel, aerobic composting machine.The automated, continuousprocess produces pathogen free,ready compost from food wastes,including fish, meat and dairysolids. Big Hanna capacities rangefrom 330 to 5,300 lbs. of foodwaste per week. Big Hanna is wellsuited for use in a wide range of

institutions, providing savingsand work opportunities. A BigHanna T480 (see image) wasrecently installed at BelmontCorrectional Institution in St.Clairsville, Ohio.

www.bighanna.com, 612.237.0831

Billing ServicesPay My Jailer provides an easy

billing method for recovering the

outstanding booking, boardingand other fees owed your deten-tion center without you havingto add staff or handle the money.This Internet-based service gener-ates invoices and provides uniqueand convenient payment meth-ods to encourage payment—byphone, internet, bank, kiosk or

payment plan. It generates morefee revenue for your agency whileproviding a valuable service tothose who’ve been released.

www.adventfs.com, 1.866.494.8556

Retail Done DifferentlyAramark offers top selling

brands that inmates want, real-time dashboards with advancedvisibility and flexible operating

models to meet your facility’sneeds. Stop by their booth tolearn how their unique approachcan drive value for your facility.

www.aramarkcorrections.com,1.800.777.7090

Crispy CandiesNew M&M’S Crispy Chocolate

Candies feature a unique, crispycenter covered in creamy milkchocolate, enclosed in a colorfulcandy shell. First introduced as alimited-edition in 1998, con-sumers have been asking for its

return via Facebook, online peti-tions and phone calls. It’s nowavailable in four sizes—singles,sharing size, medium bags and anew 30 oz. stand-up pouch.

757.204.2356

Versatile TabletThe Telmate Tablet is a power-

ful tool that Telmate facility cus-tomers can deploy as part of theTelmate SmartJail solution. Thesecure mobile access point pro-vides inmates with access to acomplete suite of communica-tions, entertainment, educationand cash management services.The mobile access point alsohelps facilities to go paperless

and gain operational efficienciesby using an automated inmategrievances and requests system,and providing access to lawlibraries, education content andmore. This important tool in theSmartJail toolkit provides facili-ties with complete control via aweb-based admin interface calledTelmate Command.

www.telmate.com, 1.855.516.0115

Healthcare SolutionsKaZee, Inc. provides modern

web-enabled ONC-certified infor-mation technology solutions tothe healthcare industry. Theycater to most healthcare environ-ments with an emphasis on cor-rectional health, dialysis andpublic health care facilities. Since1977, they have been a leadingprovider of Electronic HealthRecords, Telemedicine andPractice Management Systems.KaZee supports nearly 500 facili-ties nationwide.

http://kazee.us, 1.678.221.9001



What’s the sizzle factor?Commissary productsthat are familiar, useful,e n t e r t a i n i n g , e v e nhealthy. And of course:delicious rules. There arenew entries in foods, elec-tronics, and consummatestandbys in personal care,recreation and brandnames in all categories.

“Inmates have limited fundsavailable, so they want to indulgein the products and the iconicbrands that they are familiar with,like a Snickers Bar,” says AshleyJarrett, business/customer devel-opment manager, Advantage


BY G.F. GUERCIO, CONTRIBUTING EDITOR

Soaps, snacks and water-proof slip-ons top the listof items purchased atcommissaries.

Sales, LLC, spokesperson for MarsChocolate. “Our top products areSnickers Single, M&M’s PeanutSingle and Twix Caramel Single.Customers, no matter where theyare shopping, are looking for theirfavorite brands in the confectioncategory.”As for the newest confections

introduced into the correctionalmarket, Crispy M&M’s and DoveFruits are faring very well, shesays. “Back by popular demand,Crispy M&M’s was re-introducedto the category in January 2015,”and “Dove Fruit, made with realfruit dipped in delicious silky-smooth Dove Dark Chocolate is acombination that we know con-sumers love.” In another flashback, “Keefe

Group is excited to re-introducean old favorite in a new way,”says Dean Pollnow, vice presidentof Product Development. “TheWhole Shabang chips, whichgained fame for their unique one-of-a-kind flavor under the MoonLodge line, will become theirown brand. In addition to potatochips, The Whole Shabang Super-Seasoned Snacks will includecrunchies, popcorn and peanutsin original and extreme flavors.”In addition he says, “We recent-

ly introduced a new line of sum-mer sausage in the meatsnack category: BrushyCreek SummerSausage and BeefSummer Sausage(Original and Hot),Salami Stick, BeefSalami Stick andTurkey Stick (Honey &Brown Sugar and HoneyPepper), provide an eco-nomical, shelf-stable meatprotein that consumers canenjoy as a snack or as aningredient in larger meals.”Salted snacks have always been

a strong category, he says, “andwe continue to partner withname-brand companies to offerpopular items in corrections-friendly packaging. Our Frito Laysnacks are big sellers, particularlyDoritos, Cool Ranch Doritos and

Chili Cheese Fritos.” “In the personal care product

category, our Next1 bar soaps arestrong sellers. Inmates of certainreligious faiths prefer the veg-etable-based moisturizing soap,which is made with palm oilrather than tallow,” he says.“Within electronics, earbuds are arapidly growing category. Wehave partnered with Skullcandy,a brand which resonates with ourconsumers, to offer their popularSmokin’ Buds 2 earbuds withclear housing.” A category many don’t think

exists in the commissary is agood seller—healthy options.“We have recently added a

variety of pouched branded veg-etables to our product offering,”says Debbi Drewry, director ofmarketing, Union Supply Group.

“Some may think that inmatesdon’t want healthy things likevegetables but they add them totheir pouched meals to makethem complete. We offer thepopular brand of Libby’s as it is abest seller and the taste can’t bebeat,” she says. “Coffee is alwaysa top seller—whether branded orprivate label it all sells great.Meals, meat snacks and pastriesremain top categories. “An interesting, unique item we

carry is the good old fashionedKool Pops. The inmates love themand they are super easy for thecommissary to carry,” she says.“They stock them on their com-missary shelf and then freeze asthey need them. These come insix flavors and are great for sum-mer but they sell well year round.”Drewry concludes, “Our commis-


Recreationalproducts likeboard gamesand playingcards are a bigseller for BobBarker.

Libby’s pouchvegetables from

Union SupplyGroup are bigwith inmateslooking forsomethinghealthy.

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sary business is our standardeveryday business but we haveevolved over the years into offer-ing inmate package programs,media programs and runningcommissaries.”

Commissary offerings

wouldn’t be complete withoutbeverages. “We have introduced anew line of sodas, PUSHBeverages, to our menus,” saysBeth Kennedy, spokesperson forOasis Commissary Services.“These beverages are faring verywell due to the variety of theproduct line; PUSH Beveragesoffer flavors such as Cola,Orange, Iced Tea, Lemonade, andRoot Beer.” “The products that consistent-

ly top our best seller list areHoney Buns and Snickers,” shesays. “Honey Buns are popularbecause they are a cost-effectiveand filling snack. It is no surpriseto see Snickers on the list becauseit is the top selling candy bar inthe world.” She adds, “Over the years, we

have found that brand-nameproducts always sell well. Inmatesrecognize these brands, and feelcomfortable purchasing theseproducts.” Carrying a variety of brands as

well as their own, Rudolph Foodsrecently launched a 5-ounce Pepe’sChorizo Summer Sausage andPepe’s Jalapeno Cheese popcorn,according to James Amatriain,regional sales manager. As thelargest manufacture of Pork Rindsand Cracklins in the United Statesand in the business of producingpork rinds for almost 60 years,“Rudolph has provided correction-al institutions with an array ofpork rind flavor options, uniquebrands and varied package sizes tomeet their specific needs,”Amatriain says. “Successful brandscurrently being sold into correc-tional institutions are Pepe’s,Southern Recipe, Lee’s and PapaTubs. As for their popularity, hesays, “Pork rind snacks are a snack

offering that will provide zero car-bohydrates per serving, only 80calories per serving and 8 grams ofprotein.” On the flip side of the salty

snack, sweet and homemade ishigh on the list at Kimble’s Food.The Corn Flake Chewy has its

own website, according toWilliam Pendergraph, spokesper-son for Kimble’s CommissaryService. “This homemade productis our sixth highest seller on ourcommissary menu, behind ramennoodles and postal items, ofcourse.”

He notes: “Our top

‘product’ is technologyand more importantly;what facilities wantmost—personal andresponsive customer ser-vice. Our newest technol-ogy offering is a wirelesstablet for the inmates. Itcontains the same featuresas a wall-mounted kioskwith the addition ofgames and music. Wehave seen high adoptionrates by both theinmates and theirfriends and family. Webelieve it to be notonly an efficiency andmorale tool for the facility, butalso an added value to theinmates and their loved ones.” Continuing in entertainment,

“A hot item right now is the newHiteker 7-inch Clear AndroidTablet,” says Shari Erickson, mar-keting & sales, Walkenhorst's. “Itfeatures a touch screen, ACadapter included and preloadedwith 100 classic eBooks, 20 pre-installed games, a calculator, adictionary and a music player.For added security, there are noWiFi, cellular, camera, micro-phone or speaker features.” She furthers, “Walkenhorst’s

has partnered with prisons andcommissary service providers to

offer wholesale solutions for over30 years. Our wholesale programoffers free shipping on mostorders with convenient telephonehours and a designated contactperson dedicated to your whole-sale account.”With all the varied items avail-


Top: Keefe Group partners withSkullcandy to offer the popularSmokin’ Buds 2 earbuds.Middle: Kimble Foods sells a home-made Corn Flake Chewy that rules itsown website.Bottom: The newest introductionfrom Mars includes its Dove Fruitincluding cranberry, cherry, andblueberry flavors.

able to an account, Bob BarkerCompany, Inc. carries many cate-gories. “I checked with my productmanagers regarding commissarysales and we didn’t find any realsurprises,” says Greta Modlin, e-commerce and marcom manager.Personal care continues to be thehighest selling category in commis-saries including items like Colgatetoothpaste, a single blade securityrazor—clear and tamper resistant,custom kits, sanitary napkins andlaundry detergent, she says.Another top popular category

according to Modlin is articles ofclothing, including a waterproofsandal that is lightweight to pre-vent use as a weapon, as well asslip-resistant and stress-tear resis-tant; thermals, boxers, sportsbras, and socks. And always pop-ular are recreational items: boardgames, playing cards, footballsand basketballs, pens andnotepads. A radio—which is clearto limit the ability to hide contra-band—and ear buds are anotherbig seller, she says.

Continuing as a new top seller

in commissaries is electronic ciga-rettes. And, making its debut at theAmerican Corrections AssociationConference August 14-19th inIndianapolis, Indiana, DeveloperJamie Mosley will intro-duce the CrossBar Non-Electronic Cigarette.“After nearly threeyears in development,comes a revolution-ary new productthat will change theindustry forever:The CrossBar NEC,(Non-ElectronicCigarette),” hesays. “No wires,no battery, andno vapor. The CrossBarNEC is a nicotine delivery systemdesigned to deliver the highestlevel of safety and security.” Over three years ago, as the

Laurel County Kentucky's electedJailer, Mosley created an industry

by developing the only electroniccigarette designed specifically forthe corrections industry. “TheCrossBar Electronic Cigarette nowhelps facilities all across thenation to increase revenue,reduce contraband, and improveinmate morale.” “With the popularity and rapid

growth of electronic ciga-rettes increasing


Walkenhorst'snew big seller is theclear Android tablet preloaded withbooks and games and featuring a cal-culator, dictionary and music player.

steadily, many jails are now find-ing that they can generate evenhigher revenues by selling eCig 4Inmate electronic cigarettes directlyto their inmates instead of throughtheir commissary service provider,”notes Kevin C. Lush, vice presi-dent/Sales & Marketing, CustomTechnologies—eCig 4 Inmate.“It’s important that when

choosing an electronic cigaretteprovider you look at the securityfeatures incorporated into theelectronic cigarette as well as the

quality of the components whichalso include the quality of the fla-vor,” he adds. “Remember thattaste is very important to yourinmates; if the inmate doesn’t likethe taste they simply won’t buy asmany units, thus minimizing salesand minimizing your profits.”“As you know, electronic ciga-

rettes have become a popularchoice among smokers trying tokick the habit and inmate smok-ers are no exception,” notes JohnSlevin, self-named Instigator with

NeUll’s. “Not only have wedesigned a program that has thepotential to make the singlebiggest impact on cancer in theworld today, our electronic ciga-rette was designed purposely tomeet correctional institution safe-ty standards.”Correctional facilities are seeing

the benefits of offering e-Cigs, hesays, including “reduced contra-band; improved health as well asmorale of inmates; and increasedrevenue to the commissary as wellas facility.” Commissaries areaccustomed to handling all sortsof products, he says. “They arebeing asked more frequentlyabout electronic cigarettes. Addinge-cigs should not a problem.” In fact adding any of these top

popular items in the commis-sary—from salty to sweet snacksor e-cigs to earbuds—can drivesales from fizzle to sizzle.

For more information:NeUll’s, 844.4neulls,www.neulls.com

Rudolph Foods, Inc., www.rudolph-foods.com, 1.800.241.7675,[email protected]

Oasis Inmate Commissary Services,www.oasiscommissary.com,1.800.856.2747

Keefe Group, www.keefegroup.com,1.800.325.8998

Union Supply Group, www.union-supplygroup.com,1.888.308.6466

Mars Chocolate, Advantage Sales,LLC, www.asllcnet.com,757.204.2356

Walkenhorst’s,www.walkenhorsts.com,1.800.660.9255

Bob Barker Company, Inc.,www.bobbarker.com,1.800.334.9880

Custom Technologies, eCig 4Inmate, www.ecig4inmate,1.800.672.9080

Kimble’s Commissary Service,www.kimblesfood.com,706.884.5527, [email protected]

CrossBar, www.smokecrossbar.com,606.260.3668


It sounds right out of a CoenBrothers movie. On June 6, 2015,two inmates, David Sweat andRichard Matt, were found missingfrom their cells at the ClintonCorrectional Facility inDannemora, upstate New York.The story drew national attentionnot just because of the drama oftwo dangerous convicted murder-ers on the loose. From the begin-ning, authorities suspected therewas inside help. A prison tailor,

Joyce Mitchell, was later arrestedand is alleged to have given theinmates tools and access to a cellphone. She was further alleged tohave been the planned getawaydriver but backed out at the lastminute. Weeks later, on the after-noon of June 26, in a woodedarea near Malone, Matt was shotand killed. Two days later Sweatwas shot and taken into custody.Three members of the prisonfacility’s executive team and nine

security staff have been placed onadministrative leave. Mitchell hasbeen charged with promotingprison contraband in the firstdegree and fourth degree criminalfacilitation. She faces eight yearsin prison.

Once Sweat started talking, thestunning part of the story unrav-eled and turned from a daringescape to an apparent culture ofcomplacency and neglect. Sweatspent almost every night through


BY MICHAEL GROHS, CONTRIBUTING EDITOR

the winter and spring deep in the tunnels of theprison charting his way out. He had access to handheld and power tools as well as a sledge hammer.According to The New York Times, one long timecorrectional officer admitted to smuggling a screw-driver and pliers and performing other favors forMatt in exchange for a dozen elaborate drawingsand paintings.

Presumably the Clinton Correctional Facility is abit of an outlier. While technically there are manymore prison escapes than an average person mightguess, most are inmates walking away from a transi-tional program or simply not showing up. It is actu-ally difficult to ascertain how many prison breaksthere are each year because states have differentreporting standards, and the distinction is not madebetween Steve McQueen bundling together amakeshift raft and floating away from Devil’s Islandand, as Justin Moyer of The Washington Post wrote,“a guy who doesn’t get back to a halfway house ontime because he missed a bus.” What is a much big-ger problem for correctional facilities is using suchcontraband for assaults and suicides. According tothe New York State Department of Corrections andCommunity Service, between 2009 and 2013 onlyone person escaped from a maximum security facili-ty, and nine escaped from either medium or mini-mum security facilities. All 10 were caught within aday. In 2013 alone there were 161 attempted sui-cides and nearly 650 assaults on staff members.

Keeping contraband out of prisons and monitoringcriminal activity is a difficult task. As Andy Shu,Business Development and National AccountsExecutive at Black Creek, an Irondale, Ala.-based


provider of physical security andjail management systems says,“You’ve got a thousand MacGyversin there,” a reference to the 1980sTV series. He recalls one incident inwhich an inmate’s sister broughther brother a belt that was notproperly checked. It turned out ithad a nail in the buckle withwhich the inmate stabbed a CO.

With the increasing need fortransparency in corrections, onemethod Black Creek uses to moni-

tor detention environments isWatch Tour Manager. This allowsCOs making the rounds to docu-ment everything. The recordingsare time stamped and record theexact time and date an eventoccurred. The system uses Appleand Android technology. Thedevices are loaded with apps thatrelay information back to theirsoftware. If 10 inmates are movedfrom the cell block to the yard, itwill all be documented in detail.

Says Shu, “Every action, everyactivity from the officers to theinmates are logged in, document-ed, and recorded by the software.”

Tours begin with a simple scanof the Personal DetentionAssistant. Officers documentwatch tours by scanning barcodes of RFID tags installed at pre-determined locations throughoutthe facility. Data include whenthe tour began and ended,detailed time entry of the loca-tions checked, and the name ofthe officer conducting the tour.The devices also allow the officerto use drop down menus and thetraditional QWERTY keyboard toinput specific pieces of data. Thedevices also allow the use of cam-era and video capabilities, so if aCO witnesses an inmate trying toflush contraband down the toiletor an exchange with anotherinmate, the event can be record-ed, so if the inmate’s lawyer, saysShu, asks why their clientreceived an extra 30 days to theirsentence, they can prove it.

The system, says Shu, isdesigned for accountability andprotection throughout. It docu-ments both inmates’ and officers’activities, so if an inmate claimsthat at an officer came to his cellin block one and assaulted him at2AM, the data can be checked andit can be determined if the officerwas present or watching cell block


The Black Creek Watch TourManager allows COs making therounds to document head counts.

three at that time. Facilities canconfigure the system to their indi-vidual needs. Administrators canchoose either fixed-time or fre-quency-based scheduling. Withfixed-time scheduling, tours areconfigured to start at specifictimes. With frequency-basedscheduling, tours are conducted atprogrammed intervals throughoutthe day. Tours that do not start ontime, end too soon, or are notcompleted in the order in whichthey were sequenced areannounced in the tour managerconsole in real time.

When the New York jailbreakfirst occurred, there was specula-tion that the tools might havebeen the result of contractors whowere doing work in the building.Correctional facilities do not havethe same control over contractorsas they do full-time employees. Asthe former commissioner of theNew York City Department ofCorrection Martin Horn toldBusiness Insider, a contractor infear of losing his job may be lessinclined to report a tool being lostor missing. One policy BlackCreek is meticulous about isinventory. If something is miss-ing, they will lock down the facili-ty until it is found. As Shu said,there are a thousand MacGyversin there, and anything can beused: “a screwdriver, a wrench, arubber band or a paper clip.”

There is, of course, also the mat-ter of contraband coming in fromnon-employees. One way to moni-tor this is using products such asMetrasens’s Cellsense andCellsense Plus, which are designedto detect cell phones. Cell phonescan be used to intimidate witness-es, threaten victims, organizecrimes, and, of course, plotescapes. They are also often missedby metal detectors. The technolo-gy uses a ferromagnetic detectorthat senses movement of ferrousmetal objects. Cellsense’s uses arenot limited to cell phones, though.They can also detect hard-to-findweapons, and while using a hand-held wand is time consuming,Cellsense can detect up to 40 peo-

ple per minute, and it can be setup in under 30 seconds. Theweapon detectors also provideidentification of telecommunica-tions equipment such as radioreceivers and transceivers.

GTL’s IQ Series of investigativeproducts offer a holistic approachto intelligence gathering, greatlyincreasing the likelihood that

contraband schemes and othercriminal activity will be identi-fied. These five products—GTLData IQ, Called Party IQ, VoiceIQ, Location IQ, and Phone IQ—provide investigators with dataabout criminal activity and con-vert that data into actionableintelligence, especially when usedtogether. For example, GTL DataIQ can draw connections betweenoffenders’ phone calls, visitations,trust and phone deposits, com-missary accounts or any data


source, highlighting for investiga-tors the suspicious behaviorindicative of criminal activity thatis difficult to catch with manpow-er alone. Another example isVoice IQ, which uses voice recog-nition technology to aid investi-gators seeking to identify whichinmates are accessing the phones,and, as a result, better identify theparticipants in criminal activity.Voice IQ helps to prevent fraudand can be invaluable wheninvestigators are seeking to prose-cute inmates who have engagedin or discussed criminal activitiesusing the facility’s phones.

GTL Data IQ helps investiga-tors to access raw data from awide variety of disparate datasources and turn that raw datainto actionable intelligence. Thesoftware utilizes patented tech-nology to allow investigators toconsolidate and draw connec-tions between offenders’ phonecalls, visitations, trust and phonedeposits, commissary accounts orany data source our customers

need to analyze, thus givingthem the power to detect, flagand act on suspicious or criminalbehavior. The software is capableof performing a full link analysisof third-party data as well as anydata from GTL’s intelligenceproducts. From financial transac-tions from any source to visita-tion and other forms of commu-nication, GTL Data IQ draws con-nections where humans can’t.

The California Department ofCorrections and Rehabilitation(CDCR) is introducing severaltools for detecting contraband:randomizers, ion scanners, andpassive alert canines. They havebegun with the 11 facilities withthe biggest contraband problems.

Randomizers provide a bias-free way to conduct randomenhanced contraband searcheson anyone entering a CDCRprison. The machines are notprogrammable, so they cannot beprogrammed to pick any sequen-tial visitor or staff member. Themachine will simply randomlyselect which individuals willundergo an enhanced contrabandsearch either by an ion scanner ora passive-alert canine.

Ion scanners are non-intrusivetools for searching inmates, staff,and visitors as well as incomingmail and parcels. They can detecttraces of drugs within a few sec-onds. Those who test positive aregiven the opportunity to washtheir hands and test again. (Handwashing will not remove traceamounts of substances, but it willremove substances that resultedfrom cross-contamination.)

The other method is using pas-sive alert canines. The plan is tohave at least three caninesassigned to each prison: oneaggressive-alert and two passive-alert. A passive-alert dog istrained to sit and stare if theydetect the odor of contraband.Aggressive alert dogs bark andscratch at an object to alert thehandler to the odor of contra-band. (Only passive alert dogswill be used to search people.)For employees, contractors andvolunteers, the CDCR will allowthe use of dogs for “air scan”searches in open areas in whichthey gather. A positive scan willresult in a clothed body search.Refusal of the search will resultin permanent exclusion fromCDCR prisons, which couldinclude termination.


Metrasens’s Cellsense and CellsensePlus are designed to detect cellphones but also other radio equip-ment as well as hard-to-find ferrousmetal objects.

SecureVRS bridges mandated ADA

compliance with realityby providing a managedaccess video solution for

facilities with deaf prisoners. SecureVRSenables institutions toavoid costly non-ADAcompliance lawsuitswithout compromising

the security of the facil-ity’s communications.Come by booth 1107to enter our daily

Apple Watch giveawayand learn more.

J-A 15 p26-31 access v2_master template 7/27/15 9:37 AM Page 31

Focusing on the facility,the biggest areas to saveinclude the biggest areas of

use—energy and water. Energycost-saving measure can be foundin heating and lighting, andwater savings abound in the areasof laundry and ware/tray wash-ing. Experts in the field providetips and techniques as well as arun-down on products that willhelp save those dollars.“Many facilities have been

looking towards their utility costsas a way to reduce expenses,”says Darrian Petruzzi, senior busi-ness analyst, Solar America

Solutions. “As anyone involvedin the industry knows, this is alarge part of the budget so itmakes sense to examine optionsfor savings in this area.“At the facilities that we’ve

worked with across the Midwestwe help implement savings intwo places, domestic hot waterand space heat,” he says. “Most ofthese facilities rely on natural gasfor their boilers, and althoughnatural gas is relatively cheap itcan still add up to quite a heftycost when you’ve got a few thou-sand offenders in any given facili-ty.” Petruzzi notes one example of

using solar energy is to pre-heatwater before it goes into the boil-er. “This either prevents the boilerfrom firing, or if it must turn on,it is typically only in low-stage.When the boiler doesn’t have tofire, that’s immediate natural gassavings.” He underscores, “Wetypically see a reduction of gasburn of about 50 percent in theseareas with an attractive return oninvestment (ROI).” As for whichtake precedence, he notes thatstarting with projects that have aquick ROI—less than sevenyears—make the most sense froma budgetary standpoint.


BY G.F. GUERCIO, CONTRIBUTING EDITOR

The Hobart FT1000 flight-type dish machineprovides operational cost savings throughfeatures such as Dual Rinse, Automatic SoilRemoval, Auto Clean, Auto Delime, Energy

Recovery and Ventless technology.

FACILITY SAVERS

All the working areas of a facility are opportune for cost-savingmeasures by procedures or products—or both.

J-A 15 p32-39 facility 2_master template 7/22/15 10:42 PM Page 32


LED IlluminationSavings

Facilities can cut their energy andmaintenance costs significantly byupgrading their lighting withenergy-efficient and long lastingLED products according to LanceBennett, vice president,Specification Sales, Eaton’sLighting Division. “For example,”he says, “upgrading outdoor siteand perimeter lighting, includingflood lights, wall-mounted fixturesand area lights, from traditionalHID lamp sources to LED canresult in over 60 percent energysavings, while lasting 60,000hours, reducing maintenancecosts,” he says. “And adding con-trols can provide additional sav-ings from 30 percent to 50 per-cent. Switching to LED can alsoimprove the overall lighting quali-ty, offering better light perfor-mance including even illumina-tion and putting the light exactlywhere it’s needed.”For interior areas such as corri-

dors, cells and dayrooms, upgrad-ing to LED products will also pro-vide significant reduction inenergy costs, he says. “Upgradingtypical troffer-type products canprovide savings up to 50 percentover fluorescent lighting fixturesand coupled with a projected lifeof 60,000 hours, paybacks can beless than two years when dim-ming and utility rebates areincluded.” For smaller spaces, such as util-

ity areas, electrical rooms andoffices, LED products with inte-grated control systems allow codecomplaint occupancy sensingand daylight harvesting. “Thesefactory-installed integrated con-trol systems are gaining momen-tum, as these lighting productsprovide the lowest installed costas compared to traditional con-trol systems.”

Water-savingMeasures

When it comes to cost-savingmeasures with systems usingwater, such as tray washers, John

Stern, Business Development,Insinger Machine Company says:“It’s really a matter of mainte-nance and daily cleaning proce-dures. Some facilities do an excel-lent job, some don’t.” He says thetop cost-saving technique is tofollow proper daily cleaning pro-cedure, including de-liming.“Hard water build up greatlyreduces the efficiency of heatingdevices.” And he adds, “Scrappingthe ware before putting into thedishwasher will save chemicals.”Insinger’s Tray Washers were

developed specifically to optimallyclean and sanitize ware by reach-ing all the corners and creviceswith a vertical spray. “Insingermanufactures the only NSF(National Science Foundation)approved tray washer in theindustry,” he notes, and “removesdebris from trays that standardware washers leave behind.” Andfor that daily maintenance thatkeeps peak efficiency and costsdown, wide access swing doorsmake quick work of it. He addsthat to save another way: “It oper-ates with only one person withthe addition of the operationalTray Dryer, Tray Stacker and /orTray Scrapper. And, to continuallyhold costs he says, “Check fordrain leaks, solenoid leaks and


The Aquawing Ozone LaundrySystems’ patented technology auto-matically regulates and manages theamount of ozone in the washer andnotifies users when disinfection hasbeen achieved.

Following cleaning procedures forthe Trac 878 Tray Washer with secu-rity package by Insinger MachineCompany will save costs as hard-water build up greatly reduces theefficiency of heating devices.

keep the unit clean.”Milnor offers its own money-

saving features and techniques forits commercial washers. SaysPellerin Milnor Corporation’s C.David Carter, vice president,Strategic Accounts, “Load the com-mercial washer extractor to thedesigned ‘full capacity’; underloading a commercial washer-extractor typically increases thecost of wash utilities—water,sewer, and chemicals—per poundand load of laundry, and decreases

the washer-extractor productivity.”For best results he says, “The

Milnor ExactXtract feature willautomatically detect the out-of-balance condition and match theoptimum extraction speed keep-ing the commercial washer-extractor in operation.” TheMilnor feature results in consis-tent higher wash productivity

resulting in less cost per loadprocessed, he adds.In addition, the Milnor com-

mercial washer-extractors (typi-cally the 40-pound to 160-poundcapacity) offer the RinSave water-saving feature. The water-savingfeature is software that allows thewash formula program to elimi-nate excessive rinses and interme-


Aquawing Ozone Laundry Systemsillustrates current technology andplans to release new technology thatwill allow administrators to remotelymonitor each wash load.

Eaton’s McGraw-Edison Galleon LED luminaire hasa patented, high-efficiency AccuLED Optics systemproviding uniform and energy conscious illumina-tion to walkways, parking lots, etc.

diate extraction steps. Carter details the technology: “This innovative

process allows a precise high G-Force to ‘sling’ thewash liquor—including water, chemistry, and soil—out of the goods between the last wash step and thefollowing rinse cycle. The RinSave software providesthe capability to reduce the water consumption upto .4 gallons per pound of goods processed and byeliminating up to two dedicated rinse steps that cansave up to 10 minutes per load.” He adds, “Thesetwo saving opportunities present real cost savingsfor every wash load.”For dish machines “using only 58 gallons of final

rinse per hour with superior wash and rinse results,the Hobart FT1000 flight-type dish machine providesoperational cost savings of up to $26,000 annuallythrough features such as Dual Rinse, Automatic SoilRemoval, Auto Clean, Auto Delime, Energy Recoveryand Ventless technology,” says Megan Dyer, productline manager – Hobart Warewash. “The Hobart FT1000 uses Energy Recovery tech-

nology, which captures waste air that would other-wise be vented out of the building and uses it topreheat an incoming cold water line, supplyingwater to the booster heater for the final rinse. Thisreduces the load on the building’s hot water heaterand allows the machine to operate with a coldwater line, using hot water only for the initial fill.”She adds that that the Ventless Technology pro-vides the lowest total cost of ownership, capturingwaste air to help power the wash tank, blower dryerand supply additional energy to the booster heaterfor the final rinse. “This feature saves over 44 kilo-watts and also allows the machine to operate with-out a direct vent connection.” Automatic Cleaning and Deliming cycles on the

FT1000 also provide labor and chemical savings byautomating these processes and reducing delimesolution consumption by up to 50 percent, she says.“Another cost-saving feature is Automatic SoilRemoval, which reduces chemical consumption byup to 25 percent by isolating fats, oils and starchesin a dedicated tank and pumping solids to an easy-to-remove external scrap basket; this eliminates 80percent of food soil before it reaches the prewashtank, requiring less tank refills per day.”


In correctional facilities across the Midwest, SolarAmerica Solutions helps implement savings in bothdomestic hot water and space heat.


DisinfectionDetection

The laundry is often overlooked,but can represent as much as 30percent of utilities at a correction-al facility says Ralph Daniels,CEO/President, Aquawing OzoneLaundry Systems andGreenPrisons.org board member.“The Aquawing system provides aquick ROI by reducing hot waterup to 90 percent and total waterby as much as 35 percent. In addi-tion, Aquawing is the only OzoneLaundry System that is clinicallyvalidated to kill viruses and super-bugs like MRSA and C. diff. onevery wash load. Aquawing notonly saves money, but it is a saferprocess for inmates, personneland approved by CDC (Center forDisease Control).”“With the Aquawing patented

Variable Ozone technology, weare the only system that automat-ically regulates and manages theamount of ozone in the washer.Not only that, but the AquawingPatented Validated Ozone (VO3)actually notifies users when disin-fection has been achieved onevery wash load. Without this,users have no idea if the properamounts of ozone are going intothe washers for the correctamount of time.” He adds,“Furthermore, we will be releasinga new technology by the end ofthe year that will allow adminis-trators to remotely monitor eachwash load, verifying and record-ing a multitude of variables.” “Federal and State Correctional

facilities are moving more andmore into retrofit systems for

their in-house laundries, says JackJ. Reiff, President, Wet-Tech. “Thepay back in reduced wash temper-atures, reduced water use, reducedchemical use and quicker dryingall add to a quick ROI (return oninvestment).” He adds, “Theyhave found that the sanitary con-ditions have improved by gettingrid of jock itch, bed sores and foulodors through the use of ozone.In a correctional facility, MRSAkill is the big issue” and a bigsaver when it comes to health.

“Wet-Tech’s shorter wash for-mulas save production time andoperating energy by about 25 per-

cent,” he says, and the reduceddependence on hot water cansave up to 80 percent of the hotwater presently consumed in anormal wash program. “Wet-Tech’s proprietary cell

design eliminates the need forORP (oxidation reduction poten-tial) meter controls on the ozonegenerator. This eliminates serviceand calibration time for ORP per-formance. Wet-Tech does not usepumps, holding tanks, contacttowers or oxygen concentrators—all high maintenance items—forozone infusion in to the washwheel,” he says. Wet-Tech usesproprietary-designed stainlesssteel diffusers for small-bubbleozone infusion to provide long-term performance. Long-term cost savings in ener-

gy and water are the goals ofevery facility and tweaking proce-dures or adding products candeliver the end result.

For more information:Aquawing Ozone Laundry Systems,

www.aquawingozone.com,1.888.296.4777,[email protected]

Hobart, www.hobartcorp.com,1.888.446.2278

Pellerin Milnor Corporation,www.milnor.com, 504.467.9591

Eaton, www.eaton.com/lighting,770.486.4800,[email protected]

Insinger Machine Company,www.insingermachine.com,800.344.4802

Solar America Solutions,www.solaramericasolutions.com,317.688.8581

Wet-Tech, www.Wet-Tech.com,508.831.4229


The V-series lineup from Pellerin Milnor Corporation offers features which automatically detect out-of-balance conditionsand adjust to keep the unit operating for higher wash.

In addition to saving on wash tem-peratures, water use, chemical useand drying time, Wet-Tech can saveon the footprint. The EnviroSaver IIozone system allows the installationof up to four generators in this cabi-net for four individual washmachines that vary in size from 30 to180 pounds.


OVER THE PAST SEVERALdecades, education of inmates issometimes viewed by the publicand, perhaps also by politicalleaders, as an extravagance. Therecession of 2008 further cut edu-cational offerings that were avail-able to offenders. Although todaymost state prison facilities offersome form of education, partici-pation rates vary and, in fact,have declined somewhat over

time, according to a RAND studyconducted in 2013.

Sponsored by the Bureau ofJustice Statistics with fundingfrom the Second Chance Act of2007, the RAND CorrectionalEducation Project offers themost comprehensive research inevaluating education methodscarried out to date. RANDCorporation, a nonpartisan pub-lic policy think tank, in coopera-tion with the Correctional

Education Association, a non-profit professional organization,reported that lack of rehabilita-tion, that is, a lack of knowl-edge, skills and training, has ledto a revolving door of recidivismfor our nation’s 2 million adultsthat are incarcerated in U.S. pris-ons each year. Of those, morethan 700,000 annually arereleased from federal and stateprisons and are returned to com-munities. Regrettably, within


BY DONNA ROGERS, EDITOR-IN-CHIEF

Education’s Impacton RecidivismStudies have shown that education and employment help reduce the return to prison

Indiana trains offenders in jobsectors pertinent to employ-ment post release, such as

warehousing, restaurant work-ers, or even coal miners, as

Indiana is the nation’s eighth-largest producer of coal.

three years, 40 percent will bereincarcerated.

RAND Corporation was askedto comprehensively examine thecurrent state of correctional edu-cation for incarcerated adults andjuveniles and where it is headed,which correctional educationprograms are effective, and howeffective programs can be imple-mented across different settings.One key task in that effort was tocomprehensively review the sci-entific literature and conduct ameta-analysis to synthesize thefindings from multiple studiesabout the effectiveness of correc-tional education programs inhelping to reduce recidivism andimprove employment outcomes.

The RAND project, which con-sists of a body of research and aseries of articles, found that cor-rectional education (CE) pro-grams improved by a significantpercentage the number ofinmates that did not return toprison. In one study, Evaluatingthe Effectiveness of CorrectionalEducation, authors undertook ameta-analysis to examine theassociation between correctionaleducation and reductions inrecidivism, improvements inemployment after release fromprison, and learning in math andin reading.

The study found that 84 per-cent of state correctional institu-tions offer some type of correc-tional education programming.Data from the BJS 2005 Census ofState and Federal CorrectionalFacilities indicate that 66 percentof state correctional facilitiesoffered literacy or 1st–4th gradeeducation programs, 64 percentoffered 5th–8th grade educationprograms, 76 percent offered sec-ondary or GED, 50 percentoffered vocational training, 33percent offered special education,and 33 percent offered collegecourses (Stephan, 2008).

Although most state prisonfacilities offer some form of edu-cation, participation rates vary.The RAND study furthered, in2004, 52 percent of state prisoninmates reported having partici-pated in a correctional educationprogram since admission to a cor-rectional facility (Harlow, 2003).Only 27 percent of state prisoninmates reported having partici-pated in vocational training pro-grams; 19 percent reported hav-ing participated in secondaryeducation programs (i.e., highschool/GED); 2 percent in adultbasic education; and 7 percent inadult postsecondary educationprograms (Crayton andNeusteter, 2008).

Study: Education Reduces Recidivism

The RAND meta-analytic find-ings provide support for thepremise that receiving correction-al education while incarceratedreduces an individual’s risk ofrecidivating after release. Thereport states that: “After examin-ing the higher-quality researchstudies, we found that, on aver-age, inmates who participated incorrectional education programshad 43 percent lower odds ofrecidivating than inmates whodid not…. This translates into areduction in the risk of recidivat-ing of 13 percentage points forthose who participate in correc-tional education programs versusthose who do not.”

Education was also shown toimprove inmates’ chances ofobtaining employment afterrelease, and employment hasbeen shown to have a positiveimpact on recidivism rates. Theodds of obtaining employmentpost-release among inmates whoparticipated in either academic orvocational correctional educationwas 13 percent higher than theodds for those who did not par-ticipate. In addition, it was foundthat “those who participated invocational training were 28 per-


Indiana DOC has participates in ARAMARK’s IN2WORK multiphase food service program, and since has had 1,000 com-pleters of the program and 17 exoffenders hired by Aramark.

cent more likely to be employedafter release from prison thanthose who did not receive suchtraining.”

While education of inmateshas been to generally on thedecline up to 2008 in state andfederal facilities for various rea-sons, the report states, somedepartments have bucked thetrend. These departments areconducting research and analysis,and with that data are providingstrong educational programs thatinclude academics and vocationalprograms relevant in today’s jobmarketplace.

Indiana DOC ResearchJohn Nally, Ed.D., Director of

Education for the IndianaDepartment of Correction andSusan Lockwood, Ed.D., Directorof Juvenile Education for theIndiana Department of Correction,have been studying correctionaleducation for most of their work-ing careers. In 2012 they conduct-ed a comprehensive study that fol-lowed inmates released fromIndiana state prisons with strongresults toward education, includ-ing vocational training.

The Indiana study followed6,561 inmates who were releasedthroughout 2005 from IndianaDepartment of Correction (IDOC)custody. The authors conducted afive-year longitudinal study(2005-2009) to examine a varietyof issues relevant to those releasedIndiana offenders, including acomparison of the level ofinmate’s education to post releaseemployment. A subsequent article“A Comprehensive Study on Post-release Employment AmongOffenders in Indiana” began withthe premise that post releaseemployment is the most impor-tant predictor of successful reen-try or recidivism.

“The study provided clear evi-dence that employment is amajor predictor of recidivism,”emphasizes Dr. Nally.“Specifically, an unemployedoffender was 1.5 times more like-

ly to become a recidivist offendercompared to an offender whowas employed post-release.”

“The results of the study alsodemonstrated that an offenderwho had not participated in anycorrectional education programsduring incarceration is approxi-mately 3.7 times more likely tobecome a recidivist offenderwhen compared to an offenderwho has participated in a varietyof correctional education pro-grams during incarceration,” hefurthers.

The Indiana study furthershowed that recidivism was great-ly reduced based on the offenderparticipating educational pro-grams. “The study found therecidivism rate is 29.7 percentamong offenders who participat-ed in a variety of correctionaleducation programs,” he said inan email. “Conversely, the recidi-vism rate reached 67.8 percentamong individuals who declinedto participate in any correctionaleducation programs.

“An offender’s level of formaleducational attainment whileincarcerated is an important ele-ment for reentry because it has asimultaneous effect on both post-release employment and recidi-vism,” Dr. Nally states. He said,however, that evidence does notsupport academic or vocationaltraining exclusively. “To date, wehave found it almost impossible todetermine with consistent reliabil-ity and validity which programhas the impact on recidivism.

Low Wages Among the Employed

The study also painted a bleakpicture of employment/wages.With information provided bythe Indiana Department ofWorkforce Development (DWD)the Indiana report stated that ofthose released in 2005 62.4% hadbeen employed in a variety ofestablishment sectors for at leastone quarter in any given yearduring the study period of 2005to 2009. On the other hand,37.6% had never been employedsince release from prison.

Further, the study underscoredthat of those employed, about50% were earning less than$5,000 annually, and only asmall percentage (between 3%-5%) were earning between$30,000 and $39,000 a year. Thistype of low wage would seem tomake it difficult to sustain life onthe outside.

Job Sector ShiftWith information from the

DWD, Nally, at al. also reviewedthe types of job sectors inmateswere employed in, with theintention that Indiana DOCwould provide vocational train-ing in those areas. Using a federalclassification system to trackpost-release employment amongoffenders released during thestudy’s timeframe, researchersfound that lodging and food ser-vice, and temporary help services


More than 700,000 offendersannually are released from federal and state prisons and are returned to communities.Regrettably, within three years, 40percent will be reincarcerated.

J-A 15 p40-47 EDU_master template 7/27/15 10:53 AM Page 43

were the top employers, whilemanufacturing and wholesaleand retail jobs were strong con-tenders as well.

The Nally, Lockwood studyfound the numbers of types ofjobs were shifting, an importantconsideration for the develop-ment of vocational training pro-gramming. For example, at thetime of the study, constructionjobs slipped from about 14% to9%; manufacturing fell fromabout 21% to 14%; but lodgingand food service increased fromabout 13% to 21%. Temporaryhelp services remained a strongemployment area, with upwardsof 23% of offenders employed in

that area (see table above).Furthermore, researchers found

that the length of employmentamong employed offenders wasprogressively longer for those witha high school diploma or GEDand for those with a collegedegree. Among those who had aneducation below high school, only11.1% were employed for 13 quar-ters or more, while for those witha H.S diploma or equivalent16.3% were employed for 13 quar-ters or more. For those with a col-lege degree, 26.7% were employedfor the same number of quarters.For nonviolent offenders, it wasfound that 42.3% of offender withless than H.S were unemployed

compared with 35.6% with a col-lege degree who were unemployed(see table below).

Indiana’s ExtensivePrograms

According to a September 2014article by Lockwood, Nally et al.in the Journal of CorrectionalEducation, researchers consistent-ly indicate that postreleaseemployment is the most impor-tant predictor of recidivism.

With that research directing itsprogramming, the IDOC put intoplace a variety of academic edu-cational programs, short-termvocational programs and alsoemploy inmates in market mean-ingful prison industries jobs.

Fortunately multiple stateagencies participate in fundingtheir programs, says Nally, andthe primary funding source foradult prisons is a line item in thebudget. Dr. Susan Lockwood, oneof the study’s authors, says thatas the education program beganto grow, ”just about everybodygot on the train.”

Nally also points to the state’sdecision to allow incarceratedadults to receive access to thesame short-term career trainingprograms as their peers on thestreets through the IndianaDWD. It provided support andfunding for incarcerated adults toaccess the State’s short-term occu-pational training (WorkINdiana)with industry-recognized certifi-cation in six industry sectors.

Hospitality/Food ServicesThe Indiana study revealed

that one of the most dependablejob sectors for employment post-release was the hospitality/foodservices industry. Using theresearch results to re-design thedelivery model, divisions withinIDOC as well as outside stateagencies, agency partners, andIndiana-based colleges partneredto increase the scope and intensi-ty of the Department’s traditionalculinary arts programs.


Job Sectors that Employed Offenders After Release from PrisonBy percentage

JOB SECTOR 2006 2009Agriculture, Fishing or Mining 0.3 0.2

Construction 13.8 9.0

Manufacturing 20.7 13.5

Wholesale or Retail 16.4 14.8

Temporary Help Services 26.9 22.8

Lodging and Food Services 12.6 21.4

Repair and Maintenance 2.2 3.9

Other Employments 7.2 14.4

An Indiana DOC study found that from 2006 to 2009 construction jobs dimin-ished while food service rose, providing data to adjust vocational offerings.

The Indiana study showed that increasing education levels for nonviolentoffenders improved both employment and recidivism levels.

Demographic Characteristics of Nonviolent Offenders

BELOW HS HS COLLEGEEmployment Status

Unemployed 491 (42.3%) 645 (34.8%) 52 (35.6%)Employed 670 (57.7%) 1211 (65.2%) 94 (64.4%)

Recidivism StatusNon-recidivist 501 (43.25) 974 (52.5%) 98 (67.1%)Recidivist 660 (56.8%) 882 (47.5%) 48 (32.9%)

Built around the existing culi-nary arts program, in 2005Indiana began participating inARAMARK’s IN2WORK multi-phase food service program. Since2007 Indiana has had over 1,000completers of the program.Aramark has also hired 17 offend-ers who have graduated the pro-gram in Indiana to join its staff.

The WorkINdiana programallows an individual to earn ahigh school equivalency certifi-cate or improve skills in an AdultEducation classroom, and earn acareer certificate. In addition tocertification, each of those com-pleting the program receives sixcollege credit hours. In additionto food service among this pro-gram’s occupations are: adminis-trative assistant, automotive ser-vice technician, certified nurseaide, emergency medical techni-cian, heating, ventilation and airconditioning, production workerand underground coal miner.

IDOC also offers traditionalnon mandatory educational pro-

grams from Adult Basic Educationto GED and postsecondary educa-tion. To incentivize inmates topartake, Indiana law allows credittime for completion of educa-tional programs. For instance,inmates receive six months creditfor completion of High SchoolEquivalency and one-year creditfor completion of an Associatesdegree. IDOC’s adult educationprogram has an average dailyenrollment of 2,500.

Beyond the traditional, one ofIDOC’s newer innovative pro-grams is called H.I.R.E. (HoosierInitiative for Re-Entry), notesNally. It consists of a team of full-time employment specialistsspecifically trained and posi-tioned to move inmates fromprison to the workplace. Theprocess starts inside prior torelease and continues to thestreets with inmates workingwith the same individuals fromstart to finish.

To date in 2015 the HIRE pro-gram has placed 742 former

inmates in jobs, while workingwith 180 unique businesses. Theaverage hourly wage is $10.12 perhour and the three-month aver-age retention rate from Januaryto March was 95%.

Finally, Drs. Nally andLockwood reference anotherfledgling program in which theIDOC identifies offenders whilethey are incarcerated and create apathway to a transitional jobimmediately upon release. Theidea is to set up an opportunityfor employment for six monthsto a year post-release so ex-offenders can work closer towhere they live, and begin totransition to the private sector.

A differentiating factor, theprogram encompasses not onlyemployment but one day a week“soft skills services,” i.e., life skillstraining, are brought to them, “sonot to interrupt their work and[classes] are not such a barrier tothem to hold a job,” detailsLockwood. They are paid a sus-tainable wage, and the target jobs


include certain sectors that areproven to hire ex-offenders, suchas warehousing and coal mining.Thus far 150 ex-offenders havegone through this program withanother 150 anticipated to enterit in July.

CDCR’s New Fall OfferingIn California, the corrections

department has had an extensiveoffering of academic, cognitiveand vocational programs over thepast few years (see CF’sMarch/April story, “The R inRehabilitation is Real”), and apilot program will expand theofferings in the fall semester.

As of now, there are 44,000incarcerated students participat-ing in academic courses acrossthe state, according to CDCR’sOffice of Correctional Education.In FY 2014/15 over 1,700 offend-ers completed academic educa-tion programs. In addition to aca-demics, CDCR also offers 19Career Technical Education (CTE)programs. These programs arereported at full capacity currentlywith more 8,500 inmatesenrolled, and more than 1,500graduated this past year.Certifications are offered in suchprograms as Business OfficeProcedures, Welding, HVAC andothers.

To pay for college courses,inmates can quality for a Board ofGovernor's Fee Waiver to attendcommunity college (only leadingto an AA degree). In the pastclasses were restricted to corre-spondence courses through U.Smail, the OCE explained in anemail. Funding is provided at thesame rate as is offered to the gen-

eral public. All new programslead to either college certifica-tions or AA degrees and all col-lege credits are fully transferableto state colleges and most stateuniversities.

What is changing is that CDCRis encouraging face-to-face classesinstead of correspondence cours-es. The new pilot study will besimilar to all other new programs,OCE notes, but “we will be work-ing with inmates in re-entry

hubs, allowing us to better trackstudents in the community.”

Currently, 95% of its 6,730 col-lege students are enrolled in oneof four California CommunityCollege Correspondence pro-grams (Coastline, Feather River,Palo Verde, and Lassen) due tothe fact that the CCCCO providesopportunities for grant monies atcommunity colleges. Students areotherwise responsible for their

education costs through scholar-ships and personal loans. To pro-vide additional assistance, CDCRhas begun rolling out 7,500eReader tablets to inmates partici-pating in college correspondencecourses, which they say couldhelp reduce the cost of textbooks.

Technology OutcomesHigher

The RAND study mentionedabove also examined statisticsregarding the outcomes of com-puter-assisted learning comparedwith only face-to-face learning.It found that inmates exposed tocomputer-assisted instructionlearned slightly more in readingand substantially more in mathin the same amount of instruc-tional time.

In Indiana, IDOC, Oakland CityUniversity, and American PrisonData Systems (APDS) recently part-nered in a pilot program to pro-vide educational tablets to a maxi-mum security girls’ prison inMadison, Ind. Early success indi-cators include more time spent onprogramming (the tablets areavailable to the girls for more than10 hours per day); better behaviorand reduced violence (tablets actas a behavior modification tool—girls turn to their tablets to moder-


Certificates can be earned using JailEducation Solutions’ platform ontablets.

Education categories offered by JailEducation Solutions.

Overview of the Edovo educational platform, showing a sample of offendercourse offerings, library and points earned toward movies, games and music.

ate their behavior instead of lash-ing out); and earlier engagementin rehabilitation (given the tablet'sunique capabilities, health staffcan see what rehabilitation con-tent the girls engage with and tai-lor their intervention according-ly). Warden Tim Greathouse, theteachers, and the staff now regardthe APDS tablets as an indispens-able part of the rehabilitation andeducation process. Given thepilot's success the state is nowconsidering expanding to otherfacilities.

New Trend in TabletsThe correctional educational

company Jail Education Solutionshas available a secure 7-inch tabletin a hardened case for incarcerat-ed students. Through its platformEdovo, the company provides anincentive-based learning programthat offers over 300+ courses(+2000 hrs.) in which inmates canlearn everything from K-12 acade-mics to college course work, voca-tional job, social development andlife skills. This includes compre-hensive GED, HiSet and otherhigh school equivalency programprep and practice tests from well-recognized and established testingprograms, ESL, literacy, etc. “Wehave an extensive content partnerlist of programs for the incarcerat-ed that are vetted by measurablesuccess and outcome data,” notesCOO Carl Alguire. Additional pro-gramming encompasses religion,working with the court, parentingwhile incarcerated, meditation,anger management and others.

Using tablets that are “widelyavailable where they spend thebulk of their time—dorm rooms,day rooms, classrooms, even inthe cell if connectivity is avail-able,” says Alguire, makes it easierto offer education to moreoffenders. He explains that usingthis program, inmates are alsoincentivized to learn by earningpoints to watch movies, listen tomusic, play games or look at amagazine.

Funding is achieved in variousways. Tablets can be purchased out

of inmate welfare funds, commu-nity block grants or other state orfederal funding and given toinmates free of charge, or evenrented for a nominal daily fee.Thus far the company has 500+tablets in place in four facilities inCalifornia, Illinois, andPennsylvania, with four more facil-ities scheduled to come online inJuly.

Analytics to LowerRecidivism

IDOC has another progressiveprogram. In 2014 the state ofIndiana partnered with SAPSolutions to create the Manage-ment and Performance Hub(MPH) to provide analytical datato assist with the re-entry of ex-offenders. Its recidivism projectstarted in mid-April, and effortsthus far have focused on collect-ing data for the study and devel-oping a novel, rigorous statisticalmodel that allows near real-timecomparative analysis of recidivistpopulations at a highly granularlevel using modern analyticaltechniques, says Sara Marshall,director of Business Intelligence& Analytics, Indiana Office ofManagement and Budget. Thefirst phase of this effort has aresearch and development focusand will last through mid-August,

she says. “It is aimed to createand place tools in the hands ofgovernment decision-makers.”

The Take-awayEducation, whether academic

or vocational, is meaningful toassist ex-offenders attain sustain-able wage jobs and to lowerrecidivism rates. Dr. Nally sums itup: “The take-away for us as man-agers was this: As formal educa-tion attainment while incarcerat-ed goes up, the likelihood ofemployment post-release goes up.In other words the Number Onepredictor of post-release employ-ment was completion of a widevariety of traditional educationprograms. And, the Number Onepredictor for NOT returning toprison was employment.

“The current incarcerationmodel with its high rate of recidi-vism is not sustainable. If wedon’t somehow reduce the num-ber of those incarcerated and wecontinue this pattern, it is notgood for society.”

He concludes: “I don’t think itserves society well to exclude citi-zens from a formal educationprogram. That obligation shouldnot end at the prison door.Regardless of where they sleep atnight they should still be able toget an education.”


Female offenders in the Building Maintenance classroom at Indiana’s RockvilleCorrectional Facility learn carpentry, basic plumbing, electrical and framing.

Like Skype and FaceTime,video calls continue to gomainstream globally.Benefits in saving inmate

transport costs and reducing con-traband lead the reasons moreagencies employ video every year. There are some drawbacks,

however, including the premisethat in-person visits can be moremeaningful to the inmate andfamily. In fact, many counties arestarting to eliminate in-personvisits and building new jails withno space for them. This is not always desirable

and it is being reversed in some

instances. This past May, theTexas Senate passed and sent toGov. Greg Abbott a bill thatrequires county jail inmates beallowed a minimum of two in-person non-contact visitationperiods per week, reported a May25 news story on KTXS/abc newswith contribution from theAssociated Press. (The billexempts 21 Texas counties thathave built new jails or are alreadyplanning buildings that don'tinclude visitation space.)Advocates say it's important toallow inmates to be able to visitfamily in person while incarcerat-

ed. And they complain that onecompany that supplies videoequipment requires counties toeliminate in-person contact aspart of the contract.That company, the communi-

cations giant, Securus, has hadthree separate lawsuits filedagainst it since mid-2014, directlypertaining to its practice ofrequiring jails to eliminate in-per-son visits in favor of video visits.That complaint was in factrecently reversed. In a statementpublished May 6 by InternationalBusiness Time, Securus chief execu-tive Richard Smith said the compa-


BY DONNA ROGERS, EDITOR-IN-CHIEF

SCRATCHING THE SURFACE

With the ability to connect via the web, video applications for offender visits are only beginning to delve into the possibilities.

Black Creek’s IP Visitor Video VisitationSystem is a single solution for both on-

premise and off-premise visiting.

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ny has amended its contract lan-guage so that it will no longerobligate jails to remove “person-to-person contact” in favor of itsvideo technology. Another drawback, despite the

commonly-made technologicalcomparison, says a January 2015story “Screening Out FamilyTime: The for-profit video visita-tion industry in prisons and jails“by the Prison Policy Initiative,“video visitation technology isnot as reliable as widely-usedvideo services such as Skype orFaceTime, and if video visitationis going to be the only optionthat some families have, it isnowhere near good enough.”Families it interviewed who useonsite and offsite video visita-tion, including those who areexperienced Skype and FaceTimeusers, consistently complain offreezes, audio lags, and pixelatedscreens in video visitation. Thearticle cites instances of video vis-its that freeze for up to a fullminute and video calls that canlose up to five minutes due tofreezes. Five minutes of a 20-minute call is precious, com-plained one mother of an inmate.

On the RiseDespite the challenges, some

seemingly justified, the technolo-gy is taking root in correctionalfacilities due to its savings inmanpower, costs, increased secu-rity, and convenience for families.“Video visitation has become

more widely accepted and imple-mented in the last year, which isthe continuation of an upwardtrend over the last three to fiveyears,” says David Henion, vicepresident—Visitation Sales,Global Tel*Link (GTL). Video visitation has grown

tremendously in the last few yearsbecause it benefits not only thefacility but also inmates andfriends and family, concurs anoth-er provider of video visitation,Telmate. The company points outthat instead of just hearing some-one on the phone, a video visitexperience offers a more personaland human interaction. One of the strongest argu-

ments for the increasing use ofvideo is the savings in manpow-er. Most of this savings comesfrom the elimination of routineescorting practices: the need of

several officers to pick up aninmate, walk them to visitation,wait the 30 to 60 minutes for thevisit to end, escort the inmateback to their cell, and repeat withother inmates for six to 10 hourseach day, points out Henion. Henotes agencies have reported“the move to video visitation hasreduced labor costs by upwards of30 percent to 40 percent by re-allocating staff.”Numbers show it is catching

on. As of 2014, more than 500facilities in 43 states and theDistrict of Columbia are experi-menting with video visitation.Much of this growth hasoccurred in the last two to threeyears as prison and jail tele-phone companies have startedto bundle video visitation intophone contracts, according to astudy cited in the Prison PolicyInitiative article. Ironically, thestudy furthers, video visitationis the least prevalent in stateprisons, where it would be themost useful given the remotelocations of such facilities, andthe most common in countyjails where the potential benefitsare fewer.


Telmate’sSmartJail Solutionincludes video visits, phones,messaging, photosharing and a hostof entertainmentand educationcontent.

While many phone companiesare bundling services, one com-pany that offers standalone videopoints out that corrections agen-cies need not be limited to thesystem the phone companyowns. In business over 35 years,Black Creek Integrated Systemspresident Ike Newton says:“There are far more capable sys-tems out there—owners shouldlook into the capabilities of thesystems and shouldn’t arbitrarilyaccept the systems offered by thephone company.”

Acceptance By RegionAcceptance of video visitation

differs greatly by region of thecountry, notes Henion of GTL.Taking a historical view, accep-tance of video visitation began inthe Southeast in the mid-90s, andis widespread in Florida and otherstates in that region. It continuedup to the Midwest, and theneventually spread out to the Westcoast in the last 12 to 18 months,he points out. “The Northeast isstill the last frontier with regardto accepting video as a visitationmethod.”

Trend in RemoteVisits ContinuesThe trend continues to be “at-

home” or internet visitation, fur-thers Henion. “While there hasbeen controversy surroundingsome vendors and their practiceof eliminating on-site visitationin favor of revenue-generating at-home visits, others, GTL includ-ed, position Internet Visitation,or those at-home visits, as analternative means of visitation toaccommodate those that haveconstraints associated with work,child care, travel or simply time.”Black Creek likewise offers

both options, and reports its IPVisitor Video Visitation System isa single solution for both on-premise and off-premise visiting.The true value of any video visi-

tation system is measured by thecapabilities of its software, and itssoftware suite has a high level ofsophistication, says Newton. “We have a single suite of soft-

ware that handles all visitationrequirements of a facility—sched-ule configurations, the ability toenroll visitors, check for wants andwarrants on those visitors, and theability to record visits and to saveit for extended period of time,”furthers Newton. “The ability tocontrol the interface between theinmate and the public, and to con-trol it with a high degree of securi-ty and with minimal staff involve-ment is very important.”

The New Frontier:Mobility“The new frontier within both

the jail and prison systems is inmobility,” emphasizes Henion.“Tablets are at the cutting edge ofcorrectional technology, and asan industry we are just beginningto scratch the surface of how toimplement them. These devicesare going to change the rehabili-tation process and will likely be akey player in helping to reducerecidivism going forward.”Mobile jail technology is chang-

ing the way jails manage theiroperations, concurs Jeff Hansen,chief marketing officer, Telmate.In fact, last month the 2015National Sheriff AssociationAnnual Conference featured apanel of experts to showcase theimpact of mobile technology incorrections. A Lake County,Indiana, panel of experts intro-duced ways they are leveragingmobile jail technology withTelmate’s SmartJail Solution. The SmartJail Solution includes

video visits, phones, messaging,photo sharing and a host ofentertainment and educationcontent; it is the only all digital,VoIP solution in the industry. Technology has been found to

have a positive effect on inmatebehavior. One of the panelists, Dr.Shaun Wehle, director of MentalHealth for Lake County Jail

reports the introduction of mobiletechnology for his inmates hashad a significant impact on theirbehavior and well-being. “It’simperative for us to detect behav-ioral tendencies to preventinmates from doing harm towardthemselves or others,” said Wehle,“but more importantly, Telmateallows us to be more proactive inmanaging inmate behavior withits wide range of communicationstools, entertainment content andinformation resources.”

Going ForwardTelmate foresees continuing to

grow in the mobile technologyrealm, recently havingannounced a record-breaking 3.5million minutes per month oftotal inmate tablet usage. To date,Telmate Tablets have beeninstalled in over 25 facilitiesnationwide, and the numberscontinue to grow. The companypredicts increases in the adoptionof the Telmate Tablet, which willallow friends and family to havemore options when connectingwith loved ones.They also anticipate an uptick

in video content that will helpfacilitate reentry programs rangingfrom education, job skills, personaldevelopment and telepsychiatry.“With the advancements intelemedicine via tablet technology,biofeedback, and the variousdeveloping technologies, there isunlimited potential for tablet tech-nologies to manage behavior andtransform physical and psycholog-ical wellness,” Dr. Wehle said,adding: “We are just beginning toscratch the surface of the potentialof this form of technology.”“Content, or apps, is where we

will see the biggest growth in thenext two to three years and is thetruly exciting part of this productintroduction,” concurs Henion.“We are currently working tointroduce educational material,books, music, games, email andother services that can be deliv-ered right into the palm of theinmate’s hand.”


According to the NationalInstitute on Alcohol Abuseand Alcoholism, about 16.6

million Americans have an alco-hol use disorder (AUD). Nearly88,000 people in the U.S. dieannually as a result of alcohol-related causes, making it thethird most preventable cause ofdeath. In 2013 alone, alcoholrelated car fatalities accounted formore than 10,000 deaths. Thefinancial burden is enormous. According to the Centers for

Disease Control, in 2006, alcoholmisuse problems cost the U.S.$223.5 billion—more than thecurrent GDP of Ireland. There isalso a burden on families. Datafrom the Substance Abuse andMental Health ServicesAdministration found that more

than 10% of children (7.5 mil-lion) live with a parent who hasan AUD. Naturally a percentageof those cases end up in the crim-inal or family court system, andsupervising someone with anAUD can be a challenging taskand require a multitude of con-siderations and options.Addiction is a cunning disease,and it fights to survive. As StevenPaymer of Paymer Associates, aTrumbull, Conn.-based full ser-vice drug and alcohol monitoringfirm says, “Alcohol has alwaysbeen a problem.”There are many devices avail-

able to monitor alcohol use.Interlock Ignition Devices (IIDs)have proven to lower recidivismrates when installed, and numer-ous programs such as alcohol and

drug monitoring systems areavailable for courts to use tomonitor an offender. SCRAMoffers devices such as theContinuous Alcohol Monitoring,Remote Breath GPS, and HouseArrest systems to monitor alcoholuse, location, and curfew. SmartStart offers IIDs to prevent anoffender from driving after drink-ing, and IN-HOM S.M.A.R.T.Mobile, a mobile breath devicethat can be taken anywhere.Alcohol and drug use can be suc-cessfully monitored.One of the methods used by

Paymer Associates includes thedrug sweat patch. It works muchlike a nicotine patch and isplaced on the arm, midriff, orback, which makes it unnotice-able to others and can stay on the


BY MICHAEL GROHS, CONTRIBUTING EDITOR

DRUG ANDALCOHOL ABUSE SUPERVISIONADVANCED MONITORING TOOLS

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skin for 10 to 14 days after whichit is sent to a lab for analysis.Parent drugs, as well as drugmetabolites, are collected ontothe patch from the sweat pro-duced by the wearer during thattime. The adhesive on the patchis designed for one time applica-tion, which makes the patch tam-per proof. It is also extremelydurable, and the person beingtested can swim, shower, workout, and participate in everydayactivities without risk of thepatch coming off.

MOBILE BREATH IS UPThe new trend, says Paymer, is

mobile breath. Like many recentdevelopments in the monitoringfield, the devices have an embed-ded camera in them. The genius,says Paymer, is that the resultsand photo are transmitted in realtime. The way the program worksis that the device is given tousers, which will give notificationof missed tests, and action can betaken right away. Such a devicecan be used to monitor recoveryand to assist in behavioralchanges. They can eliminate theneed to find a collection site andoffer the opportunity to respondto relapses. AUDs are complex,and so are the laws regardingsupervision. A family court mightorder that a user not drinkaround the kids but allow it atother times. Mobile breath can beused remotely to ensure an alco-hol-free environment duringchild visitation.Mobile breath does not require

any data interpretation, andembedded software can detectfalse positives. When someoneenrolls in a program, says Paymer,they sign an agreement to wait 20minutes after eating, drinking, orsmoking to test, but when some-one is testing three times a day fora year, it’s possible to becomecomplacent. A text message mightsound just as a user was brushinghis teeth, and the test resultswould then return positive. Themobile breath testing method canfollow up on that. Paymer notes

that when giving lectures he willbring a bottle of mouthwash. Hetests his breath on the device andmight blow a .25. He then waitsfor eight to 10 minutes and testsagain, in which case the result willbe back to zero. If such a scenariooccurs in the real world, the super-visor will then know that theoffender was telling the truth. When treating addiction, says

Paymer, no two days are the same,and one size does not fit all. Onepoint Paymer, a social worker for20 years, stresses is that monitor-ing works, but not on its own. “Ifthey do not have that mental andspiritual support, they will not getwell.” He also explains the enlight-enment one has when coming toterms with an addiction as “thequarter turn of the screw theory.”That is when someone hears thesame thing over and over, such asthe universally known “one day ata time” without effect, but forsome reason, at one point a userwill get scared enough, and thatperson’s ears will open and he orshe will start to listen, and whensomeone rephrases that famoussaying as “The rest of my life iscontingent on what I do today,”that screw might turn.One common and successful

method of alcohol monitoring isthe use of IIDs. A study publishedby the Task Force on CommunityPreventive Services in the AmericanJournal of Preventive Medicine, foundthat offenders who had an IIDinstalled on their vehicle were atfar less risk of recidivism, but sim-ply being enrolled in a programdoes not often lead to long termchanges in the behavior of drink-ing and driving. When the IIDs areremoved, the recidivism rate tendsto return to what it had beenbefore installation. The CenturyCouncil, an organization fundedby distillers, also believes that IIDprograms should include a treat-ment component while the deviceis installed to allow for the chanceof behavioral changes, a policyagreed with by the NationalHighway Traffic SafetyAdministration.

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going calibration, LCI’s systemapplications inspect all parame-ters of the BAIID’s calibrationbaseline, configures the handsetto accept dry-gas samples at spe-cific concentration levels, deter-mines the overall dry-gas con-sumption, and regulates the fuel-cell degradation lifespan toensure all elements of the calibra-tion process are correct and accu-rate to limit all errors, thus onlyaccurate readings are recorded.The calibration data checks are

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IN-HOM™ S.M.A.R.T.MOBILE™Smart Start, Inc. strives to cre-

ate innovative, consumer-friendlyproducts that maximize accuracyand accountability. The IN-HOM™ S.M.A.R.T. Mobile™ is aconvenient battery-powered,handheld device that can betaken anywhere. It does notrequire mounting or installation,

but employs an inconspicuoustravel case and power supply torevolutionize alcohol-monitoring.The device is portable and light-weight, with a 120-hour batterylife at a typical use of 3-4 tests perday. The device is camera-equipped, with facial detection,immediate notification of viola-tion, programmable violation lev-els, and customized testing sched-ules that allow monitoringauthorities to specify test timesand frequency. It offers a com-pletely new method of alcoholmonitoring. All of its productscan be monitored via SmartWeb. www.smartstartinc.com, 1.800.880.3394 �

[email protected].

TEST COUNTRYTestCountry was founded in

2001 to develop direct-to-patienttechnology-based solutions toaddress one of the most pressingissues in healthcare today; theinability of consumers to obtainfast, convenient, and confidentialinformation about their healthvia instant or convenient lab

based testing solutions.TestCountry also provides a

wide range of services to assist inthe development, and continu-ous improvement of corporatedrug testing programs–rangingfrom instant drug and alcoholtests, to helping to implement acomplete corporate drug testingprogram. The company serves awide range of clients nationallyand internationally including theconstruction, manufacturing,retail, transportation, education,securities, high tech, medical andgeneral services industries.www.testcountry.com, �1.800.656.0745 �

[email protected]

DRAGER BREATHALYZER The Dräger

Interlock 7000 isan in-car breatha-lyzer that rein-vents the tradi-tional ignitioninterlock device toi n c o r p o r a t eenhanced userfeatures and mon-itoring capabili-ties. In addition,the intelligentcamera, mouth alcohol detection,and GPS/GPRS options anticipatethe compliance regulations.

www.draeger.com/interlock7000,1.800.332.6858


Page No.

Alcolock, USA .........................14AUTOCLEAR/

Control Screening ..............29Black Creek Integrated Systems

Corp......................................9Bob Barker..............................59Carter Goble Lee ....................33Chestnut Ridge

Foam, Inc..............................6Corizon .....................................7Endur ID Incorporated ...........28Garrett Metal Detectors.........27Imperial Fastener ...................36Institutional Eye Care.............58Jinny Corp.................................6Keefe Group ...........................60Mars........................................25Medi-Dose Company .............53MHM Correctional

Services, Inc..........................2Microtronic US .......................23Morse Watchman, Inc. ...........11NaphCare ...............................13NCIC Inmate Telephone

Services...............................31University of Phoenix .............43OraSure Technologies, Inc. ....12Pellerin Milnor........................35Point Blank Industries ..............5Sentry Security

Fasteners, Inc. ....................37StunCuff

Enterprises, Inc.................6, 8STV Architects, Inc ...................8Swintec Corporation ..............39Tidal Wave Telecom.................3Time Keeping

Systems, Inc........................55TriActive America ...................45Tribridge...................................9TrinityServices Group, Inc......17Union Supply Group ..............21West Bend ..............................24Western Union .......................19Wexford Health Sources ........15

This advertisers index is provided as a service to our readers only. The publisher does not assume

liability for errors or omissions.

A D I N D E X

N E W P R O D U C T S


FISHERWalk-Through

Portable M-ScopeMetal Detector

1-800-334-9880www.bobbarker.com

Inmate IdentificationSolution

The Secur Maxwristbands areimaged usingstandard desktop laser print-ers. Producing adurable wrist-band is as easyas simply printing it. They arewaterproof and durable right out ofthe printer, no need to laminate,just print them and use them.

Secur Max wristbands are put onto an inmate using a simple adhe-sive closure, and then securedusing a single use Secur Loc Clasp,this clasp requires no tools andmakes the adhesive closure inacces-sible, since the wristband materialis specifically engineered to bestretch and tear resistant the resultis a difficult to remove identifica-tion wristband.

Visit www.endurid.com/corrections for more information.

Advanced PersonnelScreening

The SafeView quickly creates a 3-Dblack and white image of the sub-ject that revealsc o n c e a l e dobjects. Imageanalysts canlocate contra-band, weapons,explosives, andother bannedi t e m s .SafeView isdesigned todetect smallerand mored i f fi c u l tobjects. A quick scan providessecurity personnel with the datathey need to confidently pass anindividual through a checkpoint.Visit www.sds.l-3com.com/prod-ucts.htm for more information.

The KeyWatcher system worksby securing each individual key

to a Smart Key locking mechanismwith built-in memory chip.

This unique feature ensures thateach time a key is taken from or

returned to the MorseWatchmans key cabinet, theactivity is recorded. Users haveaccess to keys only as approvedby the system administrator.

ProKure™ V AdvantageA revolutionary way to clean,

disinfect & deodorize

• Pathogen & odor control within seconds

• Safe on hard and soft surfaces• Simple to use• Minimal storage space needed• No carcinogen or harmful residuals

1-800-334-9880www.bobbarker.com

Single personassembly withouttools. Operatesapproximate ly 40 hours onrechargeable bat-teries (included)or permanentlywhen pluggedinto AC power.

J-A15p58-60showcase_mastertemplate7/22/1510:36PMPage60

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