June 2019 - Surprise, AZ

June 2019

TABLE OF CONTENTS June 2019

PUBLIC SAFETY

FIRE-MEDICAL 2 POLICE 9

CITY DEPARTMENTS

CITY CLERK’S 27 COMMUNITY DEVELOPMENT 31 ECONOMIC DEVELOPMENT 37 FINANCE 40 HUMAN RESOURCES 42 HUMAN SERVICE & COMMUNITY VITALITY 44 INFORMATION TECHNOLOGY 48 MARKETING & COMMUNICATIONS 53 PARKS & RECREATION 56 PUBLIC WORKS 60 SPORTS AND TOURISM 62 WATER RESOURCE MANAGEMENT DEPARTMENT 64

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1 | M o n t h l y U p d a t e

Monthly Report for June 2019 Prepared by Battalion Chief Kevin Spirlong

Training Assignment

Personnel Control Number Description Course Dates Location of Assignment

N/A N/A N/A N/A

FY19 Positions Authorized / Actual

SFMD Personnel Authorized Actual

Dept. Director – Fire Chief 1 1

Asst. Director – Assistant Chief 2 2

Battalion Chief 8 8

Fire Captain 28 28

Fire Engineer 28 28

Firefighter 58 58

Fire Marshal 1 1

Fire Inspector 2.5 2

Financial Management Analyst Senior 1 1

Financial Specialist 2 2

Administrative Specialist 1 1

Administrative Technician 2 2

Service Worker 1 1

Civilian Paramedic 12 12

Civilian EMT 12 12

Total 159.5 159

Sworn Personnel ‐ Actual

Department Director / Fire Chief 1

Assistant Dept. Director / Assistant Chief 2

Fire Battalion Chief 8

Fire Captain 28

Fire Engineer 28

Firefighter 58

Total 125

Vacant Positions

Position Title Personnel Control Number Beginning Date Fill Date Hours Unit Assignment & Shift

Fire Inspector (PT) 101033 TBD TBD 20 N/A

Non‐Sworn Personnel – Actual

Administrative Technician 2

Administrative Specialist 1

Financial Management Analyst Senior 1

Service Worker 1

Financial Specialist 2

Fire Inspector 2

Fire Marshal 1

Civilian Paramedic 12

Civilian EMT 12

Total 34

Operational Staff by Shift (BC & below)

Shift BC Capt Eng FF Total Haz Mat Paramedic

A 1 8 9 21 37 7 21

B 1 8 9 19 36 9 20

C 0 9 10 18 36 8 20

40 6 3 0 0 13 1 3

Total 8 28 28 58 122 25 64

Operational Staff on light duty

Shift EMS BC Capt Eng FF Total

A 1 ‐‐‐ 1 ‐‐‐ ‐‐‐ 2

B ‐‐‐ ‐‐‐ ‐‐‐ ‐‐‐ ‐‐‐ 0

C ‐‐‐ ‐‐‐ 1 ‐‐‐ ‐‐‐ 1

40 ‐‐‐ ‐‐‐ ‐‐‐ ‐‐‐ ‐‐‐ 0

Total 3

2

Restricted duty

Personnel Control Number Type of Injury Estimated return to full duty Assignment

100167 Non‐Work Related TBD Warehouse

101108 Work Related 7/22/19 Desk duties

100215 Work Related TBD No duties

Top Incident Types this Month

Type of Incident Total

ALS EMS 543

BLS EMS 371

Good Intent / Cancelled 131

Service Call 119

Fire Alarm 46

BLS 962 (Car Accident) 37

ALS 962 (Car Accident) 17

Fires 30

Total Incidents 1,334

Military Leave (ML) / Funeral Leave (FL) / Family Medical Leave (FM) / Paid Medical Leave (PM) / Jury Duty (JD)

Personnel Control Number Leave Type Beginning Date End Date Hours Shift

100994 FL 6/16/19 6/17/19 48 C Shift

100225 FM 6/14/19 6/26/19 120 B Shift

101069 ML 6/2/19 6/27/19 72 B Shift

100171 FM 6/6/19 6/7/19 48 A Shift

100204 FL 6/22/19 6/23/19 48 C Shift

100166 FL 6/24/19 6/25/19 48 A Shift

101136 FL 6/8/19 6/12/19 48 B Shift

3

Total responses by SFMD Apparatus (Does not include cancelled calls)

Unit June 2019

YTD 2019

YTD 2018

Change

BC301 33 210 185 14%

CR301 45 320 440 (27%)

E301 173 1,311 1,189 10%

M301 121 836 N/A N/A

E302 171 1,441 1,402 3%

M302 136 1,054 1,274 (17%)

E303 212 1,309 1,274 11%

M303 159 1,069 1,118 (4%)

E304 64 370 292 27%

T304 7 34 15 N/A

L305 / LT305 224 1,462 1,447 1%

E305 49 369 382 (3%)

M305 179 1,249 1,412 (12%)

HM305 6 31 29 N/A

E306 133 957 901 6%

E307 101 733 704 4%

U307 9 46 20 N/A

CM301 4 30 36 N/A

Total 1,826 12,831 11,938 7%

Automatic Aid Breakdown

Aid Type

Dept. June 2019

YTD 2019

YTD 2018

% Change

Given (outside)

AFMA 57 416 416 0%

Received (in COS)

AFMA 47 402 410 (2%)

Given (outside)

El Mirage

24 214 224 (4%)

Received (in COS)

El Mirage

43 296 317 (7%)

Given (outside)

Sun City

19 150 143 (5%)

Received (in COS)

Sun City

15 82 82 0%

4

Total Incidents Year to Date Comparison 2019 / 2018

Incident Type June 2019 % of Incidents YTD 2019 YTD 2018 % Change

Fire 30 2% 164 131 25%

EMS 994 75% 7,137 6,730 6%

Service Call 119 9% 715 749 (5%)

Fire Alarm 46 3% 361 339 6%

Good Intent / Cancelled 131 10% 1,031 960 7%

Other 14 <1% 52 60 N/A

Total 1,334 100% 9,474 8,969 6%

Baseline Performance / 1st Unit / Code 3 / Inside the COS June of 2019

Area Incident Type

Number Of

Incidents

Call Processing Time 90th % (Call received to dispatch)

1st Unit Turnout Time 90th % (Dispatch to en route)

1st Unit Travel Time 90th % (En route to arrival)

1st Unit Total Response Time Average (Call processing to arrival)

1st Unit Total Response Time 90th% (Call processing to arrival)

Urban FIRE 11 1:27 1:06 5:37 5:24 7:44

Rural FIRE 1 0:53 1:08 6:32 8:33 8:33

Urban EMS 712 1:18 1:16 6:41 6:09 8:30

Rural EMS 32 1:04 1:21 9:26 8:50 10:46

Total Incidents by COS Council District

Council District

June 2019

YTD 2019

YTD 2018

% Change

#1 Acacia 182 1,209 985 23%

#2 Cottonwood 232 1,771 1,729 2%

#3 Mesquite 135 850 735 16%

#4 Mulberry 181 1,304 1,251 4%

#5 Palm 269 1,851 1,748 6%

#6 Palo Verde 99 736 750 (2%)

Total 1,098 7,721 7,198 7%

Fire Incidents June 2019 June 2018

Fire Incidents Total 30 20

Fire Incidents that occurred within the COS 12 15

Fire Incidents with property damage 4 11

Total Dollar Value of Property $418,800 $2,062,450

Total Dollar Amount of Property Saved $1,800 $1,817,050

Total Property Saved <1% 88%

5


Baseline Performance / 1st Unit / Code 3 / Inside the COS Last 12 Months

Area Incident Type

Number Of

Incidents

Call Processing Time 90th % (Call received to dispatch)

1st Unit Turnout Time 90th % (Dispatch to en route)

1st Unit Travel Time 90th % (En route to arrival)

1st Unit Total Response Time Average (Call processing to arrival)

1st Unit Total Response Time 90th% (Call processing to arrival)

Urban FIRE 133 1:44 1:11 6:19 5:53 8:38

Rural FIRE 32 2:06 2:26 13:13 11:44 16:13

Urban EMS 9,531 1:20 1:18 7:02 6:20 8:53

Rural EMS 342 1:25 1:30 9:31 8:17 11:30

SFMD Medic Units Call Volume / June 2019

Unit Total Arrivals

Number of Transports

% of Calls that became Transports

Average Transport Billed

Potential Revenue

M305 179 160 89% $1,024.50 $163,920.00

M303 159 144 90% $1,073.94 $154,647.36

M302 136 151 90% $1,018.26 $153,757.26

M301 121 113 93% $1,051.29 $116,693.13

Total 595 566 95% N/A $589,017.81

Estimated Ambulance Supply Costs

Total Transport / Medical Supply Costs For ALL SFMD Ambulances (as of 7/2/19)

$385,563.34

Total Revenue Invoiced

Total Revenue invoiced for ALL SFMD Ambulances 11/2/2015 – 5/31/2019

$15,931,201.35

Total Revenue Received

Total Revenue received for ALL SFMD Ambulances 11/2/2015 – 6/28/2019

$6,937,738.03

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Monthly Overtime Costs / June 2019 Description Code % Hours Rate Costs

Constant Staffing PTO Sick 2912 3002 17.2% 554 $43 $23,822.00

Constant Staffing Wildland Deployment 2912 3011 13% 417.5 $43 $17,952.50

Constant Staffing Medic Unit Shift 2912 3003 12.4% 398 $43 $17,114.00

Constant Staffing PTO Vacation 2912 3001 12.2% 392 $43 $16,856.00

Constant Staffing Wildland Deployment Backfill 2912 3019 10.6% 340 $43 $14,620.00

Civilian BF Workers Comp 6033 4.7% 150 $43 $6,450.00

Constant Staffing Workers Comp Injury 2912 3005 4.7% 149.5 $43 $6,428.50

Civilian BF PTO Vacation 6022 3.8% 122 $43 $5,246.00

Other Specify in Notes 2912 3099 3.4% 110.5 $50 $4,751.50

Remaining OT Codes * N/A 22.7% 578 $35‐50 $26,229.5

Total N/A 100% 3,211.5 $35‐50 $139,470.00

Reimbursable Lines* N/A 26% 833.5 $43‐50 $36,190.50

Modified Total after Reimbursable line items N/A 74% 2,378 $43‐50 $103,279.5

FY19 Overtime spent compared to fiscal calendar

We are 100% into FY19 & have utilized 88% of the overtime budget.

Completed Fire Prevention Inspections this month Inspection Type This Month Year to Date

Annual Assembly Inspection 23 124

Annual Scheduled Inspection 13 244

Assisted Living 3 38

Engine Company Inspections (ECI) 47 319

New Construction Access 2 30

New Construction In Progress 59 293

New Construction Final 52 173

Re‐Inspections 26 185

Other Inspections 12 189

Total Inspections 237 1,595

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Completed Training Hours Training Category This Month Year to Date

Company Training 665 6,213

Driver / Operator 48 636

EMS 157 1,770

Haz Mat 41 201

Company Officer 255 2,003

Target Solutions (Online) 355 3,523

Total Hours 1,554 14,950

Training hours per member per month (Average)

This Month Year to Date

Training hours divided by operational membership (146)* 10.6 17

*146 Personnel Include: BC, Captain, Engineer, Firefighter, EMT & Paramedic

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June 2019

ACHIEVEMENTS

Purchased dual purpose canine “Loki” (EOD/Patrol)

Explorer Post 2236 competed at the ExCon Explorer

Competition in Las Vegas, NV

o Post 2236 Pistol Shoot team placed 2nd overall

Hosted a West Valley DUI Task Force event

Participated in the Veteran’s Reflection Circle

Groundbreaking at the Northwest Regional Library

Community Relations Unit partnered with Explorer Post

2236 and volunteered at St. Mary’s Food Bank

PERFORMANCE MEASURES

See Attached Detailed Activity Report

BUDGET

FY2019 Overall Budget 98% used through 100% of the fiscal year o FY2019 Personnel 99% used through 100% of the fiscal year o FY2019 Overtime 139% used through 100% of the fiscal year o FY2019 Supplies & Services 88% used through 100% of the fiscal year

PROGRAMS

Drive Wise, Surprise – Ongoing Traffic Education and

Enforcement

o In 2019, SPD participated in 16 West Valley

DUI Task Force events across the valley

SPD hosted DUI Task Force events in May and June

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Prepared By: Erin Rivera Crime Analyst

Criminal Investigations Division

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Staffing ReportJune 2019

Vacancy Date Hired Date Status

Police Officer (6 positions) Various Vacant ContinuousCrime Scene Specialist 11/29/2018 Vacant In ProcessCSO - Park Ranger 12/3/2018 Vacant In ProcessPolice Records Technician 6/24/2019 Vacant In ProcessPublic Safety Communications Officer (2 positions) Various Vacant Continuous

100540100946

Recruitment

Position Name PCN

Mult

Mult

100962

SPD Personnel Authorized Actual NAMEDept. Director - Police Chief 1 1 Fernandez, KeriAsst. Dept. Director/Assistant Chief 1 1 Groenewold, GerritCommander/Div. Mgr. 4 4 Harrel, NathanielDivision Manager - Lieutenant 7 7 Smith, DanaPolice Sergeant 19 19Police Officer 117 114Communications Manager 1 1PS Communications Supervisor 5 5PS Communications Officer 17 15Records Supervisor 1 1Records Technician 6 5Records Technician - Lead 1 1 Office of the Chief

Property & Evidence Supervisor 1 1 Administrative Services

Property & Evidence Technician 2 2 Professional DevelopmentCrime and Traffic Analyst 1 1 Field OperationsComputer Forensics Analyst 1 1 Criminal InvestigationsCrime Scene Specialist 1 0Management Analyst (CALEA) 1 1Transportation Officer 4 4Animal Control Officer 4 4Community Service Officer - Park Ranger 1 0Community Service Officer - Front Desk 2 2Community Service Officer - Vehicles 1 1Administrative Specialist 3 3Administrative Specialist - Senior 1 1 Sworn Personnel:Victim Advocate 1 1 Non-Sworn Personnel:Total 204 196

Military Leave

Name

Staffing Levels by Division

FY2019 Positions Authorized/Actual Phoenix Regional Police AcademyStaffing Levels by Division

Office of the Chief 7 4%

Administrative Services 44 22%

Professional Development 17 9%

Field Operations 96 49%

Criminal Investigations 32 16%

7, 4%

44, 22%

17, 9%

96, 49%

32, 16% Office of theChief

AdministrativeServices

ProfessionalDevelopment

Field Operations

CriminalInvestigations

Sworn Personnel: 146

Non-Sworn Personnel: 50

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Prepared by: Crime Analyst Erin Rivera

Part One Crime Stats – Year to Date June 2019

Burglaries by Month Compared to the Monthly Average

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Monthly

Avg YTD%

CHANGE

2017 23 30 23 13 17 20 23 13 13 13 19 22 229 19

2018 24 24 26 21 19 22 17 18 13 26 13 14 237 20 8% 2019 12 20 16 23 22 15 0 0 0 0 0 0 108 18 -21%

Thefts by Month Compared to the Monthly Average

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Monthly Avg

YTD % CHANGE

2017 238 151 181 142 180 207 207 125 118 143 160 175 2027 169

2018 160 157 146 157 125 116 115 119 117 130 153 180 1675 140 -22% 2019 172 129 138 134 158 142 0 0 0 0 0 0 873 146 2%

Part 1 Crimes

Part 1 - Person Crimes YTD 2018

YTD 2019 % Change

Homicide 4 2 -50% Sexual Assault 10 15 50% Robbery 20 32 60% Aggravated Assault 35 26 -26% Total - Person Crimes 69 75 9% Burglary 136 108 -21% Theft 861 873 1% Stolen Vehicle 90 71 -21% Arson 3 8 167% Total - Property Crimes 1,090 1,060 -3% Total Part 1 Crimes 1,159 1,135 -2%

June Stats

Total Adult Arrests 241

Officer Initiated Activity 4,287

Traffic Citations Issued 996

Property Crimes 167

Violent/Person Crimes 23

Part 1 Crimes 190

Part II Crimes 391

Calls for Service / OFC Initiated June 2019 YTD 2019 YDT 2018

7,689 43,676 41,806

0

5

10

15

20

25

Jul 2

018

Aug

2018

Sep

2018

Oct

201

8

Nov

201

8

Dec

2018

Jan

2019

Feb

2019

Mar

19

Apr 2

019

May

201

9

Jun

201

9

Person Crimes

0

50

100

150

200

250Ju

l 201

8

Aug

2018

Sep

2018

Oct

201

8

Nov

201

8

Dec

2018

Jan

2019

Feb

2019

Mar

19

Apr 1

9

May

19

Jun

19

Property Crimes

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Part Two Crime Stats – Year to Date June 2019

Part 2 crimes are typically those crimes that affect quality of life. The most common Part 2 crimes are alcohol offenses, disorderly conduct, driving under the influence, drug abuse violations, fraud, graffiti, juvenile problems, child abuse, domestic violence, simple assaults, runaway juveniles, vandalism and weapon offenses. Part 2 crimes comprise approximately 69% of total crimes.

Part II Crimes by Month Compared to the Monthly Average

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Monthly Avg

YTD % CHANGE

2017 448 529 510 464 439 430 389 424 413 404 394 382 5226 436

2018 432 401 454 406 395 318 365 410 410 405 385 397 4778 398 -15% 2019 431 371 458 504 432 391 0 0 0 0 0 0 2587 431 8%

0

100

200

300

400

500

600

700

800

Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19

Total Part 1 and Part II Crimes

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Traffic Collisions, Citations, DUI’s and Arrests 2018-2019 Year to Date Comparison

Traffic Collisions

DUI Stats

Traffic Citations

Arrests Year Adult Custody Adult Cite &

Release Total Adult

Arrests Juvenile

Detentions 2019 1,041 386 1,427 291 2018 640 509 1,149 251

Year Fatal Collisions

Injury Collisions

Property Damage

Hit & Run Non Reportable

2019 0 104 667 154 84 2018 3 120 614 194 72

Year Ext DUI Agg. DUI

Misd. DUI

DUI Under 21 DUI Drugs

Minor Consumption

Total DUI

Charges

Total DUI

Arrests 2019 88 12 199 2 8 1 309 116 2018 65 20 160 5 7 1 257 102

Date Total Traffic Citations Total Traffic Violations

June 2019 996 1,130 June 2018 657 770 YTD 2019 4,504 5,334 YTD 2018 4,313 5,143

Immigration Stats There were 66 immigration inquiries during the month of June 2019 as required by statute.

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Animal Control Calls

2019 Animal Calls for Service

Animal Bite Barking Incidents All Other Animal Calls

Animal Impounds Animals turned over to County or other

Facility

AC Surprise 11 31 110 44 71 AC El Mirage 4 0 49 18 8 Surprise Officers 1 24 29 0 0 Total 16 55 188 62 79

0

200

400

600

800

1000

1200

1400

Animal Bite Barking Incidents All Other AnimalCalls

Animal Impounds Animals turnedover to County

Surprise Animal Calls for Service

Officers

AC ELM

AC Surprise

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June 2019

0

20

40

60

80

100


Violent Crimes 2019Total Assigned Cases Total Closed Cases Total Active Cases

0

50

100

150

200

250

300


Property Crimes 2019Total Assigned Cases Total Closed Cases Total Active Cases

0

20

40

60

80

100


Special Investigations 2019Total Assigned Cases Total Closed Cases Total Active Cases

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June 2019

April 2019 Closures Unit Closed by

Arrest Exceptional Unfounded Tabled Long Form Juvenile

Referral Other

Closure

Violent Crimes 1 0 0 0 1 1 9 Special

Investigations

2 0 2 5 0 0

14

Property Crimes 9 0 0 25 7 0 37

NRU 0 0 0 0 0 0 1

Total 13 0 2 30 8 1 61

Total Active Cases includes all cases currently assigned. This includes cases in a “Pending” status which means detectives have requested and/or are waiting for outside resources (e.g., fingerprint analysis, DNA analysis). 11% of total active Violent Crime cases in June 2019 were in a pending status. 0% of total active Special Investigation cases in June 2019 were in a pending status. 5% of total Property Crimes cases in June 2019 were in a pending status.

Closed cases are all cases closed during the time frame listed on this report.

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Response Times

April 2019 through June 2019

*All times are averages. The actual times for each incident are used to determine each average and therefore the Total Response average will not equal the Dispatch average plus the Officer Response average. Using the actual times gives a more accurate average.

Priority 1 calls are those in which there is an imminent danger to life or major damage/loss to property or an in progress or just occurred major felony. These would be of a serious nature or have a degree of immediate personal danger or harm. This includes business and residential hold up and panic alarms.

Priority 2 calls are those in which a crime in progress might result in a threat of injury to a person, or major loss of property or immediate apprehension of a suspect. These calls are urgent but not known to be life threatening. This includes traffic accidents with injuries, traffic accidents blocking a roadway, residential panic alarms, business audible hold-up/panic alarms and business silent burglar alarms.

Priority 3 calls are non-emergency requests for service to report a crime after the fact. This includes audible residential and business burglar alarms and silent residential burglary alarms.

Dispatch Time (Start=Call is received; End=First Officer is enroute) Officer Response Time (Start=When Officer is enroute to call, End=First Officer arrives on scene) Response Time (Start=Call is received, End=First Officer arrives on scene)

Month Priority 1 Priority 2 Priority 3 Dispatch Ofc.

Response Total

Response Dispatch Ofc. Response

Total Response Dispatch Ofc.

Response Total

Response Apr 2019 0:00:52 0:04:40 0:05:32 0:01:45 0:07:10 0:08:50 0:24:49 0:13:06 0:37:32

May 2019 0:00:47 0:04:42 0:05:23 0:01:40 0:06:17 0:07:54 0:19:40 0:13:35 0:32:04

June 2019 0:00:50 0:04:21 0:05:11 0:01:26 0:06:25 0:07:48 0:15:42 0:12:42 0:27:03

Total Number of Calls Priority 1 Priority 2 Priority 3

Apr-19 91 851 2,108

May-19 90 818 2,065

Jun-19 73 820 1,952

Communications June 2019

911 Calls Surprise 3,775 Queue 5,008 Administrative 1,890 Calls for Service 3,402 Officer Initiated 4,287

% of 911 Calls answered within 10 sec. 97% Tape Duplication Requests Surprise 48 Warrants Entered Surprise 113 0:00:00

0:07:12

0:14:24

0:21:36

0:28:48

0:36:00

0:43:12

Apr 2019 May 2019 June 2019

Average Total Response Time by Priority

Priority 1 Priority 2 Priority 3

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Citizens Patrol and Victim Advocacy Unit

In June 2019, 58 Citizens Patrol members worked a total of 2,071 hours, including but not limited to the details below. Detail Hours Patrol Hours 909 Admin Shifts 178 Special Detail Hours 873 Training Hours 160 Special Details include DUI Task Force, transporting of cars and radios, radar trailer, We Care, pawn detail, school details, Strike Force, assistance in Professional Standards, assistance in Records and impound auto details.

Citizens Patrol

New Cases: 91 Requests for Services: 79 Total Volunteer Hours Worked: 55

Victim Advocacy Unit – June 2019

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District Maps

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District One – Acacia

District 1 had (1) sex offense, (1) robbery, (6) fraud, (5) theft, (17) burglaries, (4) criminal damage, and (3) graffiti reports.

On 06-11-2019 at 1731 hours, a subject walked into a business in the 16600 block of W. Bell Road and asked to speak with an employee who he knew through Snap Chat. The employee followed the subject into the restroom to speak with him, at which time the suspect attempted to rob the employee by pushing and threatening him. Another employee walked into the restroom, at which time the subject fled from the scene. The subject was later identified. There is currently probable cause for arrest for the subject.

On 06-28-2019 at 0131 hours, four unknown male subjects entered into the victim’s vehicle which was parked in the driveway of his home located in the 23000 block of N. 164th Drive. The subjects stole a Glock 27 firearm, a firearm holster and approximately ten ammunition rounds. The incident is believed to be related to several other burglaries that occurred in the area. It was discovered that a residence in the area captured video surveillance of three male subjects checking the door handles of vehicles in the area. On 07-02-2019 at 2058 hours, Phoenix PD reported that the stolen firearm was recovered in their jurisdiction. The case is currently assigned to Detectives for follow-up.

District 1 Acacia June 2019

21

District 2 Cottonwood June 2019

District Two – Cottonwood

District 2 had (1) sex offense, (1) robbery, (1) aggravated assault, (4) burglaries, (6) theft, (2) criminal damage, (2) fraud, and (2) drug offense reports.

On 06-08-2019 at 2019 hours, officers responded to a shooting that occurred in a business complex located in the 15500 block of W. Bell Road. Multiple 911 calls were received, with witnesses reporting that two males were shooting at a female, who ran from them and entered into the door frame of a nearby restaurant. The female appeared to be bleeding from the face or head. It was believed that the female got into an unknown vehicle and left the scene, with another vehicle following at a high rate of speed. At this time, the suspects and victim remain unidentified.

On 06-09-2019 at 1346 hours, two suspects robbed a business located in the area of W. Grand Avenue and N. Reems Road. An employee (victim) reported that one of the subjects purchased at item, at which time the second suspect approached her from behind and told her not to move. The second suspect removed the cash from the register, while the other removed cash from the top tray. The suspects fled from the scene in a white Nissan sedan (witnesses obtained a partial license plate). Detectives are currently working the case.

22

District 3 Mesquite June 2019

District Three –Mesquite

District 3 had (1) sex offense, (4) aggravated assaults, (8) burglaries, (15) theft, (8) criminal damages, (3) graffiti, (7) fraud, (1) stolen vehicles, (2) drug, and (3) DUI reports.

On 06-16-2019 at 0324 hours, a subject was contacted near the intersection of N. Reems Road and W. Peoria Avenue after an El Mirage Police Officer found the subject’s vehicle in the middle of the roadway with damage to a front tire and rear fender. The subject exhibited multiple signs of impairment and a subsequent DUI investigation led to his arrest. The subject resisted arrest by kicking at, trying to bite, pushing, and pulling at officers. The subject was taken into custody and booked into Maricopa County 4th Avenue Jail for resisting arrest, DUI and driving with a suspended license.

On 06-21-2019 at 2004 hours, officers responded to the 17400 block of W. Lisbon Lane in reference to an assault. It was learned that the suspect knocked on the victim’s front door and initiated a physical fight, which resulted in the suspect scratching the right side of the victim’s face and neck, causing injury. The suspect additionally threatened to kill the victim while pointing a firearm at him. Officers located the suspect and placed him under arrest. The suspect was transported and booked into Maricopa County 4th Avenue Jail for disorderly conduct, threatening, aggravated assault and assault.

23

District 4 Mulberry June 2019

District Four – Mulberry

District 4 had (1) robbery (1) aggravated assault, (17) burglaries, (8) theft, (2) fraud, (12) criminal damage, (10) graffiti, (5) stolen vehicles, (4) drug, and (3) DUI reports.

On 06-18-2019 at 0841 hours, officers responded to a burglary that occurred at a business located in the 16600 block of N. Greasewood Street. It was reported that the suspect entered into a fenced commercial yard and removed extra shelving material from an open building and placed it inside his vehicle. The suspect was located inside his vehicle in the area of El Mirage Road and Greenway Avenue. The subject was placed under arrest for 3rd degree burglary, and his vehicle was impounded due to having an invalid license.

On 06-19-2019 at 1446 hours, officers responded to a theft in the 12800 block of W. Bell Road. Officers learned that the suspect used a mobile repair service, but did not pay for the services that he had already agreed to prior to the work being completed. The suspect was contacted and issued a citation for one count of theft of services.

On 06-28-2019 at 0520 hours, a suspect was contacted in the area of N. El Mirage Road and W. Bell Road after she stole the victim’s vehicle from a nearby fuel station and crashed it into a sign at an apartment complex. The subject fled on foot, but was located a short time later. The subject was placed under arrest and booked into Maricopa County 4th Avenue Jail for theft of means, reckless driving and hit and run.

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District Five – Palm

District 5 had (1) robbery, (1) sex offense, (1) aggravated assault, (11) burglaries, (13) theft, (7) fraud, (13) criminal damage, (1) graffiti, (4) stolen vehicles, (10) drug, and (4) DUI reports.

On 06-02-2019 at 2108 hours, officers responded to a business in the 15600 block of W. Bell Road in reference to a report of two subjects smoking pills. Upon arrival, officers observed one of the subjects drop an item between two plants in the landscaping. Officers retrieved the item, which was identified as a small container containing blue pills inside. The subject was placed under arrest and booked into Maricopa County 4th Avenue Jail for possession of a narcotic and possession of drug paraphernalia.

On 06-22-2019 at 1414 hours, officers responded to a business parking lot in the 15500 block of W. Bell Road in reference to a report of suspicious activity. Upon arrival, officers made contact with the victim who reported that her vehicle had been shot at and damaged. While officers were on scene, a subject called in to report his involvement in the incident. An officer left and met the subject at a nearby location. The subject reported he had been in a rental vehicle and had his loaded shotgun in the rear seat. The subject attempted to manually lift his firearm from the third row, but it would not budge. The subject was attempting to move the seats up so he could retrieve his firearm when something got caught in the trigger and caused it to discharge. Ultimately, the subject was issued a citation for criminal damage and discharging a firearm within city limits.

District 5 Palm June 2019

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District Six – Palo Verde

District 6 had (1) homicide, (1) sex offense, (1) aggravated assault, (9) burglaries, (7) thefts, (1) fraud, (9) criminal damage, (1) graffiti (1) drug, and (1) DUI report.

On 06-20-2019 at 0343 hours, officers responded to the area of 14800 W. Surrey Drive in reference to a suspicious activity call. Upon arrival, officers discovered two victims who had been shot. Detectives were called out and responded to the scene. Through investigation it was learned that a robbery had taken place which resulted in the death of the two individuals. A third party involved was identified and located. The subject was booked into Maricopa County 4th Avenue Jail on two counts of first degree murder.

On 06-26-2019 at 0705 hours, a subject was cited for criminal damage after three witnesses observed him damage three landscaping lights in the area of W. Cholla Street and N. Reems Road.

District 6 Palo Verde June 2019

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June 2019

SPECIAL PROJECTS:

CIVICCLERK Agenda Manager Program: No new updates.

Automated Records Request Program: Amendments are being made to the program as needed, overall this program is working well and accomplishing our records request goals for an automated paperless system. We are now able to accumulate data for a monthly and yearly report with this new system.

SUMMARY OF RECORDS REQUEST ACTIVITY FOR JUNE 2019:

27

RECORDS REQUEST STATUS PER REQUEST TYPE (AMOUNT OF DAYS):

Overview of the Program City Sourced through MySurpriseApp – A few changes have been made to the main page through MySurpriseApp to better assist our customers to complete a records request online. Overall this program is very efficient.

CITY OF SURPRISE BOARDS/COMMISSIONS:

To date, all Boards and Commission vacancies and re-appointments except for one vacancy on the Personnel Appeals Board has been filled and approved by the City Council.

2020 CITY ELECTION CYCLE:

We are in the process of putting together Candidate Packets for the upcoming 2020 Primary Election for Mayor and Districts, 2, 3, 4, & 5. A Call of Election notice will be advertised in late October 2019 for release of packets the first week of November 2019. We are waiting for updated forms, calendar, etc. from the Arizona Secretary of State’s Office and League of Cities and Towns.

DEPARTMENT OF STATE (WESTERN PASSPORTS):

The City of Surprise will be hosting an event in August for In-Person Fraud Prevention Training to include passport agents valley wide. I am currently in the process of organizing the event. With Western Passports, Tucson, AZ. Division.

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RECORDS RETENTION/DESTRUCTION:

The Clerk’s Office has taken advantage of June to work on records retention and destruction of documents that have met the retention periods. We appropriately documented and destroyed approximately 27 boxes that included past election ballots, closed liquor license applications, general files and passport transmittals.

WORKING WITH OUTSIDE ASSOCIATIONS:

League of Women Voters Meeting, I am a member of the Northwest Valley Chapter. Many of the members leave for the summer months, in September we will focus on voter registration and other election activities that will also benefit our voters here in the City.

Maricopa County Elections Department – In the process of setting up meeting with all Clerks in Maricopa County to meet with the County Recorder, Adrian Fontes to discuss the upcoming 2020 Presidential Primary and our local Fall Election cycles for 2020.

PASSPORT ACTIVITY & REVENUE (2016 WAS THE FIRST YEAR FOR PASSPORT SERVICES IN SURPRISE).

JUNE 2016 527 $13,175. City Fee $25. JUNE 2017 802 $20,050. City Fee $25. JUNE 2018 576 $20,160. City Fee increased to $35. JUNE 2019 477 $16,695. City Fee $35.

CITY OF SURPRISE CURRENT ACTIVE VOTER REGISTRATION NUMBERS: DISTRICT 1 (ACACIA) 13,635 DISTRICT 2 (COTTONWOOD) 15,425 DISTRICT 3 (MESQUITE) 13,300 DISTRICT 4 (MULBERRY) 9,810 DISTRICT 5 (PALM) 10,821 DISTRICT 6 (PALO VERDE) 12,554 TOTAL ACTIVE VOTER REGISTRATIONS CITYWIDE: 75,545 TOTAL NUMBER OF VOTERS ON THE PERMANENT EARLY VOTER LIST TO RECEIVE A BALLOT BY MAIL:

57,575

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TRACKING RENEWALS – WE DO NOT RECEIVE A CITY FEE FOR RENEWALS, THE CLERK’S OFFICE OFFERS ASSISTANCE TO ANYONE THAT COMES IN FOR A RENEWAL. THE APPLICANT IS REQUIRED TO TAKE AND MAIL THEIR APPLICATION AT THE POST OFFICE.

All Clerk staff have completed mandatory recertification that will allow staff to continue as Passport Agents. This is an annual requirement.

All Clerk staff are Certified Notary Public.

Submitted on 07/31/2019 - Sherry Ann Aguilar, City Clerk

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June 2019

ACHIEVEMENTS

Council Items

• June 4, 2019 o Approval of a Dedication of Public Right of Way from Estrella Freeway/Lake

Pleasant Limited Partnership at Happy Valley and Bullard Avenue.

o Approval of a Dedication of Public Right of Way from Pensco Trust Company, LLC on Happy Valley near Reems.

o Approval to Grant a Utility Easement to APS to service to the Ottawa University

gym site.

o Presentation and discussion of case FS18417 Marisol Ranch Annexation, in accordance with Arizona Revised Statutes 9471(A)(3).

o Approval of a Preliminary Plat for Heritage Asante Parcel 5 generally located

west of 163rd Avenue and north of Grand Avenue.

o Approval of a Preliminary Plat for Heritage Asante Parcel 1 generally located west of 163rd Avenue and north of Grand Avenue.

o Approval of the Final Plat entitled “Final Plat of Heritage Asante – Parcel 5”,

generally located north of Grand Avenue and west of 163rd Avenue.

o Approval of the Final Plat entitled “Final Plat of Heritage Asante – Parcel 1”, generally located north of Grand Avenue and west of 163rd Avenue.

o Approval of a Development Agreement between the City of Surprise and Metro

Oasis, LLLP; Resolution 201951.

Community Development

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o Approval of the Final Plat entitled “Final Plat for Desert Oasis Phase 1 – Parcel L3”, generally located south of Dynamite Boulevard and west of 171st Avenue;

Resolution 2019 68.

o Approval of the Final Plat entitled “Final Plat for Desert Oasis Phase 1 – Parcel L4A”, generally located south of Dynamite Boulevard and west of 171st Avenue;

Resolution 2019 69.

o Approval of the Final Plat entitled “Final Plat for Desert Oasis Phase 1 – Parcel L4B”, generally located south of Dynamite Boulevard and west of 171st Avenue;

Resolution 2019 70.

o Acceptance of a Warranty Deed and Drainage Easement from the Wong Revocable Living Trust for Right of Way on Pinnacle Peak near 163rd Avenue; Resolution #201979.

• June 18, 2019

o Acceptance of a Warranty Deed for Right of Way and a Drainage and Retention Basin Easement Agreement from Marley Park Phase II, LLC for roadway improvements along Litchfield south of Waddell.

o Acceptance of a Special Warranty Deed from Marley Park West LLC, for Right of Way along Litchfield South of Waddell.

o Acceptance of a Drainage Easement from Palo Cristi Properties, LLC for roadway

improvements along Litchfield Road between Sweetwater and Cactus Roads.

o Acceptance of a Drainage Easement and Temporary Construction Easement from SWC Cactus and Litchfield LLC for roadway improvements along Litchfield Road south of Cactus.

o Acceptance of a Drainage and Retention Basin Easement Agreements from

Veramonte Land Holdings, LLLP for roadway improvements along Litchfield Road between Sweetwater and Cactus Roads.

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o Approval of annexation of approximately 1,180 acres and establishing Surprise zoning districts RR, PADOS, PADRM, PADRL, PAD CN, and PADPF. Planning case FS18417 Marisol Ranch Annexation; Ordinance #201918.

o Approval of a Major PAD Amendment which will rezone approximately 634 acres

from PADOS, PADRM, PADRL, PADCN, and PAD PF to PADOS, PADRM, PADRL, PADMU, and PAD PF for Marisol Ranch, generally located north of Lone Mountain Road (alignment) and south of Dove Valley Road and east of 163rd Avenue. Planning case FS18 557; Ordinance #201912.

o Approval of a rezoning of approximately 486 acres from Residential Ranch (RR)

to Planned Area Development (PADRL, PADRM, PAD MU, and PADOS) for Lone Mountain Ranch, generally located north of Dixileta Drive and east of 163rd Avenue. Planning case # FS18459; Ordinance #201911.

o Approval of a Preliminary Plat entitled, "Heritage Asante Parcel 2" dated

February 12, 2019, a property generally located west of 163rd Avenue and north of Grand Avenue.

o Approval of a Preliminary Plat entitled, "Heritage Asante Parcel 2" dated

February 12, 2019, a property generally located west of 163rd Avenue and north of Grand Avenue.

o Approval of the Final Plat entitled, “Heritage Asante – Parcel 2” and dated May 1,

2019, a property generally located north of Grand Avenue and west of 163rd Avenue.

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Planning and Zoning Commission Items

• June 6, 2019 o Recommendation of approval to the Mayor and City Council on a Major PAD

Amendment (Zone Change) of approximately 634 acres from PADOS, PADRM, PADRL, PADCN, and PADPF to PADOS, PADRM, PADRL, PADMU, and PADPF for Marisol Ranch.

o Recommendation of approval to the Mayor and City Council for a Zone Change of approximately 486 acres from Residential Ranch (RR) to Planned Area Development (PADRL, PADRM, PADMU, and PADOS) for Lone Mountain Ranch.

• June 20, 2019

o Approval of a Major Site Plan Amendment for U.S. Door and Building Components.

o Approval of the Site Plan for Tire Works at Civic Center at Surprise Center, generally located on the northwestern corner of Civic Center Drive and Elm Street.

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. Jun-19 May-19 Apr-19 Mar-19 Feb-19PERMITTING

RESIDENTIALSingle Family Residence 137 158 140 138 101All Others 299 287 332 212 190

COMMERCIALNew Construction 28 19 43 30 14Square Footage 119,060 66,794 65,999 146,414 5,478Valuation 7,972,525.07$ 6,838,905.00$ 6,663,913.07$ 20,153,807.21$ 567,828.40$ Tenant Improvement 2 19 10 15 16Square Footage 68,819 26,588 18,660 15,782 14,846Valuation 17,642,000.00$ 639,109.20$ 1,318,855.00$ 3,725,425.34$ 1,964,609.00$ PLAN REVIEWTotal Early Reviews 338 358 377 421 421Percentage Early Reviews 28.96% 27.95% 24.34% 35.59% 43.22%Total On Time Reviews 828 921 1,172 756 542Percentage On Time Reviews 70.95% 71.90% 75.66% 63.91% 55.65%Combined Early and On Time Reviews 1,166 1,279 1,549 1,177 963Combined Percentage 99.91% 99.84% 100.00% 99.49% 98.87%Total Late Reviews 1 2 0 6 11Percentage Late Reviews 0.09% 0.16% 0.00% 0.51% 1.13%Total Reviews 1,167 1,281 1,549 1,183 974BUILDING INSPECTIONSTotal Inspections 2,763 2,942 2,853 2,557 2,319CODE ENFORCEMENTCases Opened 434 534 575 491 336Inspections 1,909 2,089 2,166 1,871 1,795PLANNINGNumber of Concept Meetings Held 9 9 11 5 10Number of Due Diligence Meetings Held

5 2 6 5 5

Design Review Cases Received & Routed

14 12 22 12 22

Design Review Resubmittals Received & Routed

55 16 28 14 14

Approval Letters Sent 14 7 22 6 10

Community Development Monthly ReportJune 2019

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BUDGET

EXPENSE

ALL FUNDS FY19 Revised Budget FY19 Actuals % Used

11 - Personnel Services 4,183,500 3,999,354 96%

12 - Supplies 63,600 51,804 81%

13 - Services 993,200 682,546 69%

14 - Capital 820,400 341,177 42%

Grand Total 6,060,700 5,074,882 84%

*Personnel Services includes Overtime amounts presented below.

OVERTIME 37,500 30,308 81%

REVENUE

GENERAL FUND FY19 Revised Budget

Collected/ Recognized % Collected

Current Planning 378,100 1,087,529 288%

Inspections 3,579,200 5,804,502 162%

Development Services 1,796,800 2,851,419 159%

Code Enforcement 34,000 29,663 87%

5,788,100 9,773,113 169%

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June 2019

ACHIEVEMENTS & ACTIVITIES Youth Entrepreneurship Bootcamp – 6/3‐6/7

GPEC Semiconductor Industry Delegation – 6/6

NAIOP Young Professionals Group Presentation – 6/10

Hilton Garden Inn Ribbon Cutting – 6/14

SYEP Intern Started – 6/17

AAED Annual Retreat – 6/20‐6/21

AZTC Presented at 1 Million Cups – 6/26

PROJECTS BY CITY ECONOMIC AREAS CITY CENTER AZ TECHCELERATOR

Project Ranger – Video Created

Project Gilmore – met with at ICSC in May

MD24 Medical Building

Project Lodger

MedAvail 24 Hour Pharmacy Kiosk

Vetlink Solutions

udelv Self‐Driving Grocery Delivery

Arizona Cyber Warfare Range Live Cyber Training Range (New Tenant)

RAILPLEX PRASADA/ LOOP 303

Trimaco, SeaCa Under Construction

Project Calcite Site Visit 6/26

BNSF Site Certification Nearing Completion

Janus International Expansion

U‐Haul ‐ Kenley Farms/ Grand & 303

Project Jos – Video Created

RioGlass Building for Sale – New Project

Project 915

Project Dan

EOS Fitness / former Albertson’s

Abrazo Microhospital Under Construction

Project Scarecrow Concept Review 5/2

Project Tony, Project Dutch & Project Deluxe

Big Buddha, Dickey’s BBQ – EXPANSIONS!

CITY WIDE UPDATES

Dignity / Banner strategic discussions

AZ Army National Guard Project

CSS (CampCorp) Land Sale and New JV Safeway on Grand Redevelopment Project

Furniture Project Self‐Standing Building

Southwest Kidney 18k SF Near Completion

Stage Left Theater/ Angry Crab Bell Mar

Bonfire Craft Kitchen & Taphouse Opening Soon!

37

June 2019

INITIATIVES & SPECIAL PROJECTS Surprise International:

o Lead Generation/ Business Attraction – –Following up with International prospects after Collision Toronto

–Exploring innovation partnership with Sherbrooke, Quebec o Cross‐Border Healthcare Initiative –

Hosted meetings regarding the Cross‐Border Healthcare Initiative June 27‐28 and

attended the Arizona Mexico Commission Gala June 28th with Marc Kealey to engage

strategic partners.

Workforce Development: o Ottawa University

O’Dell Athletic Center and Student Housing Under Construction

Facility Tours o West‐MEC

Automotive, Medical, and Facilities Buildings Under Construction Totaling More Than 75,000 SF

Marketing & Upcoming Events: o Marketing –#SnacksWithSurprise Campaign, Department Marketing & Social Media Plans

o Events – Submitted Economic Development award nominations to Arizona Forward, where awards will be announced September 2019, and to the International Economic Development Council (IEDC) Annual Conference, where awards will be announced October 2019.

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June 2019

PERFORMANCE MEASURES Business Attraction FY19Q1 FY19Q2 FY19Q3 April May June FY19

LEADS

GPEC 10 12 3 4 5 4 38

AZTC/ Global Concierge 22 23 8 7 7 8 75

Cold Call & Broker Led 11 10 0 10 9 5 45

PROJECTS Prospect Pipeline 54 74 66 69 71 73 78

Under Construction 14 17 15 15 16 16 50

WINS Now Open 6 8 1 2 1 1 19

Grand Total 117 116 144 107 109 107 305

Retention and Expansion FY19Q1 FY19Q2 FY19Q3 April May June FY19

BR&E Visits 21 52 69 28 25 24 219

Community Job Postings 17 75 109 44 30 26 301

Events & Trainings 10 16 8 5 4 5 48

BUDGET

Overall Budget / YTD: 87.5% used at 100% of the year (12.5% Remaining)

Working Through Budget Package Process for FY20

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June 2019

ACHIEVEMENTS

• The FY2020 final budget was adopted by City Council on June 4, 2019. The balanced budget totals $412.7 million and includes funding for new positions, wage increases, and $105.8 million for capital projects. General Fund revenues are expected to increase by 7% over the previous year due to growth and economic conditions.

• A new Public Safety Pension Retirement System (PSPRS) Funding Policy was approved by City Council. This policy, which is mandated by A.R.S. § 38-863.01, demonstrates the City’s formal acceptance of assets and liabilities and establishes the City’s plan to be fully funded by June 30, 2036.

• Eric Boyles, Senior Financial Analyst in the Budget Division, was promoted to Procurement Manager. Eric served as the Interim Procurement Manager since May 2019 and has been with the City since 2017.


Amount Paid*

# of Trans.

Amount Paid*

# of Trans.

Amount Paid*

# of Trans.

Amount Paid*

# of Trans.

Amount Paid*

# of Trans.

ACH/Check/Wire 36.19$ 4,566 22.96$ 4,428 17.40$ 4,326 28.15$ 4,505 104.70$ 17,825 Purchasing Cards 0.69$ 2,618 0.66$ 3,309 0.72$ 3,083 0.91$ 3,746 2.98$ 12,756 *in millions

FY2019 TotalAccounts Payable

Activity

1st Qtr Total 2nd Qtr Total 3rd Qtr Total 4th Qtr Total

Cashier Activity 1st Qtr Total

2nd Qtr Total

3rd Qtr Total

4th Qtr Total

FY2019 Total

Cashiering Transaction Revenue* 34.29$ 46.38$ 34.85$ 38.55$ 154.08$ # of Business Licenses Processed 103 2,910 940 253 4,206 *in millions

FINANCE

Utility Billing Activity 1st Qtr Total

2nd Qtr Total

3rd Qtr Total

4th Qtr Total

FY2019 Total

Auto-Pay Payments Received 31,580 33,052 34,491 35,119 134,242 Paperless Bills Issued 35,541 42,113 41,898 28,521 148,073 Text Notification Messages Sent 6,067 6,545 7,068 7,657 27,337 Text Message Payments 444 444 577 617 2,082 Utility Calls Received 20,829 16,996 18,835 20,180 76,840 Customer Move-in/out 6,059 5,260 4,969 6,297 22,585 New meter Installs 84 133 120 132 469 Utility Bills Issued 147,374 148,455 152,392 100,243 548,464

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BUDGET

PROGRAMS

Staff has partnered with the Police Department and the City Attorney’s Office to update Municipal Code and strengthen oversight over business license issuance.

Procurement Activity 1st Qtr Total

2nd Qtr Total

3rd Qtr Total

4th Qtr Total

FY2019 Total

Procurement Assistance Requests 321 245 242 473 1281

Contracts/Agreements Entered into Munis (Existing & New)

82 62 61 56 261

Purchase Orders Processed 414 186 183 122 905

Formal Solicitations in Process or Completed 3 4 3 7 17

Informal Electronic Solicitations Processed 24 18 23 16 81

Sale of Surplus Property 156,498$ 84,264$ 154,764$ 13,032$ 408,557$

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June 2019

ACHIEVEMENTS

• Received an award as the 8th Healthiest Employer for midsized companies by the Phoenix Business Journal in recognition of our comprehensive wellness program. Our wellness strategy is about personalization, accountability, and convenience for our employees. Our programs provide opportunities for employees to develop goals related to physical activity, nutrition, stress management, and preventative disease management.

• Audited over 2,400 open enrollment elections, completed census files for carriers, and finalized plan renewals and contracts for FY20.

• Completed PSPRS DROP (Deferred Retirement Option Plan) reimbursements for 8 Tier 1b employees impacted by PSPRS Board of Trustees decision made in December 2018.

• Processed COLA and merit increases (including step advancements) for eligible employees.

• Audited and implemented all pay plans for FY20. • Evaluated and processed 46 new/changed positions for FY20


Recruitment and Selection June 18 June 19 2018 to Date 2019 to Date

Number of Recruitments

18 25 80 92 Applications Processed 1,653 1,033 6,182 9,317 Job Offers Extended 11 10 142 142 Average Days to Fill 40 17 56 39 Full-time hired 2 4 39 40 Part-time hired 18 25 20 29 Seasonal hired 2 4 71 68

Attrition- Full-time Regular June 18 June 19 2018 to Date 2019 to Date

Resignations 4 7 23 27 Retirements 1 0 8 5

HUMAN RESOURCES

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Training and Development June 18 June 19 2018 to Date 2019 to Date

New Employee Orientation (NEO) 2 1 12 9 Expanded NEO (E-NEO) 1 0 5 4 Supervisors Academy (annually) 0 0 0 0 New Employee City Tour with ED

0 0 1 2

Employee Engagement 0 0 2 4 Compliance 0 1 0 4 Skill Based 0 0 0 6

Front Desk Administration June 18 June 19 2018 to Date 2019 to Date

Inbound Phone Calls 585 493 3,624 3,234 Employment Verifications 29 30 159 197 Fingerprint Records 13 13 152 130

Other Jun 18 Jun 19 2018 to Date 2019 to Date

Position Changes 2 7 6 11 Job Evaluations &/or Market Analysis 2 6 7 19 Starting Pay Analysis 4 6 18 23 JIMS Responses (other city requests) N/A 12 N/A 60 Comp/Benefit Surveys (data for other cities)

2 3 14 22

BUDGET

List primary budget status: year-to-date

Overall budget 87% used through 100% of the year

PROGRAMS

Kicked off “Destination Vacation” Walker Tracker Challenge in conjunction with Healthy Blue Way Program.

Hosted “Mindfulness Matters” webinar through the EAP exploring the basics of mindfulness principles and techniques to implement in day to day life.

PERFORM - Monitored and reported performance management compliance for FY19 evaluation cycle.

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June 2019

ACHIEVEMENTS

• Senior Center hit an all-time high with 913 memberships and 316 fitness memberships • Served 11,156 meals with the FY19 Congregate Meal program • The Community Action Program closed out FY19 serving 2,510 individuals and provided

$611,438 in utility assistance and eviction prevention to the community. This is a 30% increase in individuals served and 41% increase in expenditures from FY18 where 1,927 individuals were served and provided $433,747 in utility assistance and eviction prevention to the community. Of the 784 families served, 455 were Surprise residents and 329 were El Mirage residents. Our CAP contract area is for the cities of El Mirage and Surprise only

• Extended the intergovernmental agreement with Maricopa County for FY20 to continue the Workforce Development Services program from the Surprise Resource Center. 804 people assisted with employment services this fiscal year alone

• Two members of the Neighborhood Services staff completed two portions of the WISER training for Environmental Reviews

• Entered into an Intergovernmental Agreement with Maricopa County for Regional Homeless Services, utilizing an I-HELP Model approach. Program to launch in Oct. 2019

• Awarded RFP for homeless services to Lutheran Social Services to facilitate a NW region Interfaith Homeless Emergency Lodging Program (I-HELP)

• In partnership with the City of El Mirage, staff held weekly walk-in assistance events on June 6 & 13 to assist residents seeking assistance with their electric and gas bills. The events were on a first come, first serve basis resulting in 24 utility assistance applications completed with a total of $9,500 expended

• The Surprise Resource Center conducted interviews for the new Administrative Technician position that will provide full-time coverage at the front desk beginning July 1, 2019

• Supported Jo Jo Collins 2nd anniversary of her sign event June 8th in Surprise Farms • Presented city, VDHS Commission and HSCV information to the Vietnam Veterans of

America Chapter 1043 June 10th. Met with Paralyzed Veterans of America non-profit June 11 • Seth Dyson was selected to be in Class 26 of Leadership West for 2019-2020 • Veteran, Disability & Human Service Commission meeting June 12th adopted FY 20 meeting

schedule, received an update related to the upcoming Community Resource Fair and Community Needs Assessment and heard presentations from One-Step Beyond and American Patriot Service Corps

HUMAN SERVICE & COMMUNITY VITALITY

44


PERFORMANCE MEASURES Neighborhood Services June FY YTD Housing Emergency Rehabilitations 3 15

Total Cost 12,322 $116,954.48 Housing Major Rehabilitation 0 1

Total Cost 0 $89,988.25 Block Parties 1 34

Number of Attendees 100 6,365 Block Party Events 0 3

Number of Attendees 0 4,300 Surprise Day of Service 2 12

Number of Attendees 28 709 Community Education Classes 5 63

Number of Attendees 92 866

Resource Center - Community Action Program June FY YTD Units of Service 236 1,445 Unduplicated Households 122 784 Unduplicated Individuals 359 2,510 Total Expended $84,077 $611,438 Total Utility & Eviction Prevention Calls 903 27,393 Applications processed 122 739 Resource Center Totals June FY YTD Total Individuals served 858 7,318 Trainings/classes/support groups 23 171 Volunteer Hours 112 2,724 Workforce Development Assistance 136 804 Workforce Development Classes/Job Fairs 3 27 Emergency Food Boxes (St. Mary's) 81 807 Benefit Assistance (Benevilla, HFIN, SHIP, Stepping Up for Seniors, SVdP, WIC, Eve's Place, New Leaf, New Life, VITA, Weatherization, Homeless Services)

363 5,041

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Senior Services June FY YTD Total Active Participants 913 913 Meals Served 869 11,156 Volunteer Hours 408.25 4,758 Special Interest Classes 36 371 Facility Tours 57 192 Fitness Memberships 311 311

BUDGET List primary budget status: year-to-date

• Overall budget 82% used through 100% of the year • Grants 91% used through 100% of the year

PROGRAMS

• Continued work with Habitat for Humanity to locate a property for Affordable Housing investment within the OTS utilizing Neighborhood Stabilization Program funding

• Continued partnership with Banner Sun Health on becoming a Dementia Friendly City. Met with Salvation Army and Banner Sun Health to work out dates and time to host bi-weekly Dementia Cafes at the Salvation Army

• Met with CDBG consultants to discuss the current state of our CDBG program along with recommendations. Hosted a CDBG Public Service Technical Assistance training to review expectations for the upcoming grant program year. Met with all CDBG Public Service Applicants individually to discuss the monitoring process and explain requirements for the upcoming grant program year

• Met with Meals of Joy to discuss their program and see what the current needs are in our area for home delivered meals

• Tested a new Community Action Program (CAP) utility assistance process to those seeking help with their electric and natural gas utility bills. The process includes a Utility Pre-Screening form and required documentation done at the client’s convenience on a first-come, first-served basis. It is estimated that this new process will allow staff, at minimum, to double our capacity and opportunity to serve more clients on a weekly basis

46


YOUTH SERVICES ACHIEVEMENTS • The first week of June, Youth Services partnered with Economic Development to host

the annual Entrepreneurship Bootcamp for 15 local teens • The Surprise Youth Justice Project teens heard and administered consequences for 4

Teen Court cases pertaining to criminal offenses committed by local youth • Youth Services on-boarded 25 Summer Youth Employment Program (SYEP) interns for

2019, providing training and professional development on 6/17 and 6/24

PROGRAMS • The Surprise Youth Council continues to meet twice per month to develop skills and

future projects. The newly inducted members of the SYC joined the existing members this month to workshop project ideas for the 2019-2020 SYC year

• The 25 interns for the 2019 Summer Youth Employment Program completed two full weeks within COS departments

• The Surprise Youth Justice Project will continue to conduct Teen Court throughout the summer

• Preparation and planning for new and returning initiatives for 2019-2020 taking place regularly


Youth Services June FY YTD

Youth Leadership/Team-building/Technical Skills Training Hours 825 9,163 Youth Community Service Hours 10 682 Youth Program Participants 77 4,296 Youth Event Attendance 0 1,018

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June 2019 ACHIEVEMENTS

• SAMS Water Asset Management replacing their use of Infor Public Sector went line as planned on July 1st.

• Updated Software Purchase Policy to define requirements to strengthen City protection for SLA, security and data access in cloud applications

• Completed City Clerk Public Records Request process via My Surprise and ability for Clerk’s Office to distribute documents electronically

• Micro-Segmentation o All Servers segmented, project is complete

• ADFS Upgrade complete • Wonderware 2017 now live and 2014 servers have been decommissioned. • Cisco CCNA Certification Completed • Netwrix Security Auditing Software Upgrade • Avigilon Camera System Upgrade Completed • GIS added 1.8 million sq ft of impervious surfaces for the storm water utility • GIS added 8 new SLID’s for a total of 344 acres and 402 new lights • Soft launch of Public facing GIS web page and data sharing portal. Currently sharing 30

GIS datasets on the data portal. • Completed processing 500 new and change out signs • Rancho Mercado Water Treatment Plant security coordination and installation (6

cameras/3 card readers) • CRS Remodel (3 readers/3 cameras/3 duress buttons)


• Phone Traffic - Technical Services (including Help Desk)– 1,333 • Help Desk Tickets Completed – 1,112 • Number of MIM password resets or account unlocks in the last 30 days: 104 • Customer Satisfaction Survey – 16 complete: Excellent - 16, Fair - 0 • Network Intrusions Blocked – 19 • Exploits Attempted and Blocked - 5 • Access Protection Rule Detected and Blocked - 2 • Malware (Virus) Deleted - 3 • Email Threats detected and blocked – 51 • Marketing Emails Received – 73,455

INFORMATION TECHNOLOGY

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• SPAM Messages Blocked – 352,200 • Clean Emails Delivered to Employees – 107,427 • Web Blocking

o Malicious Web Sites Blocked - 481 o Security Compromised Websites Blocked - 809 o Potentially Unwanted Software Blocked – 83 o Security Phishing Sites Blocked –11 o Malicious Embedded iFrames Blocked - 0 o Custom Encrypted Uploads Blocked - 4 o Suspicious Embedded Links Blocked - 16 o Malicious Embedded Linked Blocked – 0

• Attempted Administrator Privilege Gain Blocked – 17 • Attempted Information Leak Blocked - 129 • Potential Corporate Policy Violation Blocked - 85 • Network Trojan Blocked – 0 • Attempted User Privilege Gain Blocked - 17 • Web Application Attack Blocked - 44 • Attempted Denial of Service Blocked - 0 • GIS reviewed 77 P&Z cases and 48 building permits • GIS Assigned 162 new addresses and 158 new parcels totaling 120 Acres • GIS added 17 new commercial facilities totaling 295,600 square feet • GIS added seven miles of new centerlines

BUDGET


• % of Budget Used: 97.2%

PROGRAMS

Application Services

• Sports &Tourism Customer Relationship Management (CRM) – software testing continues. Administration training scheduled. S&T decided to postpone go-live until July 2019. Estimated completion Q1 2020

• EvidenceOnQ - working with SPD to implement a new evidence management software, EvidenceOnQ. Server and workstation software installed. IT to work with vendor on integration with Spillman. SPD re-scheduled user training and go-live for

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August 2019. Estimated completion in Q1 2020 • Munis Employee Expense - working with Finance to implement the Employee Expense

module in Munis enabling city staff to electronically submit expenses and automatically route expense submissions to appropriate approval authorities. All configuration and testing complete. Employee Expense is live and being used by city employees, Finance has scheduled citywide training throughout the month of August. Estimated completion in Q1 2020

• SQL Server 2008 R2 Upgrade – the city has 13 database servers on SQL Server 2008 R2 which will be unsupported on 7/1/2019, these servers must be replaced. 12 servers have been upgraded or deprecated. Estimated completion in Q4 2019

• Spillman Single Sign-On – App Svcs is working with our software vendor to implement SSO for Spillman for significant process improvement. This will simplify the Officer experience accessing the application, reduce user lock-outs due to forgotten passwords and allow Officers to self-service enabling their own accounts when they lock themselves out speeding up their return to access in after-hours times. Project kick-off occurred in July 2019. Estimated completion in Q2 2020

• Spillman NIBRS Implementation - SPD is in process of converting from UCR to NIBRS crime reporting. SPD will run both reporting protocols side-by-side for one year once NIBRS is implemented. Training at officer briefings completed. Records to begin ensuring both NIBRS and UCR data are submitted for the next 12 months per Chief Young’s desire to have 12 months of side-by-side crime statistics reporting. Project will remain active for observation until May 2020. Estimated completion Q4 2020.

• Spidr Tech – SPD is purchasing software to send automated notifications of case status to crime victims. SPD reviewing data entry process in Spillman to ensure incorrect notifications are not sent to victims. IT working to develop communications to vendor’s API to send notification data. Estimated completion Q3 2020.

• My Surprise Enhancements – SFMD looking to improve Permit, Inspection and Lockbox request submission from the public. SFMD also would like to take Public Records Requests via My Surprise. IT is working with the vendor to add this functionality and payment processing capability to My Surprise. Estimated completion in Q2 2020

• AssetWorks Expansion – Public Works has determined they will migrate their work order tracking capability from Infor Public Sector to AssetWorks. IT will assist with project management, data transfer and application management of the AssetWorks system. Contract completed awaiting project kick-off meeting. Estimate completion Q3 2021

• SQL Server 2012 Upgrade – the city has 7 database servers on SQL Server 2012 which will be unsupported on 7/12/2021, these servers must be replaced. App Svcs working with City Attorney’s Office to upgrade JustWare and replace again servers. Estimated completion Q4 2020

• Munis Business License – the city’s current business license software has known

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security vulnerabilities and was planned for replacement with the EnerGov project. Due to delays in that project, Finance has elected to purchase the Munis Business License module. Project scheduled to begin October 2019 with a go-live in April 2020. Estimated completion in Q4 2020

• Munis Upgrade to 2019.1 – Munis will be upgraded to the latest major release to maintain support into the future and take advantage of hundreds of feature improvements and bug fixes. App Svcs installed 2019.1 on our test environment and is working with the vendor to work out some post installation problems with the new technology. Much of the platform is managed using new technologies and techniques, App Svcs has attended system administration training for the new version. Scheduled upgrade 10/2020

• Utility Billing AMI – Utility Billing has elected to replace all water meters with and automated meter reading capability. IT is supporting this project to ensure data communications from the meter’s function, meter read data integrates into the Utility Billing system, asset information integrates into the GIS platform and the citizen facing portal functions properly. Continuing work on integration of meter read data to Munis Utility Billing. Estimated completion Q2 2021

GIS

• Purchase of three new Trimble TC100 GPS devices for AMI water meter project. Will provide sub meter accuracy for capturing and inputting new water meters. Will be adding the Collector application to the devices using customized forms for adding the new meter information.

Technical Services

• Sierra Montana Rec Center Cox service installation pending. This will allow us to upgrade our current bandwidth from 1.5mb to 10mb.

• Replace Cox cable at Stadium Party Tent Location • Rancho Mercado Well site network installation to support security and alarm

initiatives. • Continue Infrastructure planning for:

o Asante Library o Fire Station 301 o Public Works Facility o Evidence and Readiness Facility

• Secondary backup appliance purchase is in process • Asset replacement planning, including AV for PSB, and EOC, Servers and Workstations

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• Build and Test MaaS360 enhancements (Secure Web Browsing, and limited File Access) • Business Continuity/DR planning • Domain Controllers upgrade • Patch Management Server upgrade • Domain Controller Upgrades • Help Desk software needs assessment for replacement • Enterprise Desktop/Server license review

Security

• Asante Library Construction - Security • Public Works Operations Facility Construction - Security • Fire Station 304 Security Construction – Security • Police Interlock Security System asset replacement • Senior Center Security Project. Asset replace existing DVR with NVR (Server) • Internal Audit Remediation • Complete quarterly duress tests of 59 duress buttons and emergency phones • Forcepoint Web Filtering Upgrade (add SSL Decryption) • Forcepoint Home Web Filtering Installation • McAfee Data Classification Project • Citywide IDF camera installations • Sports and Tourism/Royals/Rangers security project (29 reader installs) • CRS Security Phase 2 installs – 4 readers/3 cameras/4 monitored door contacts with

alarms • Records Requests and Litigation Holds • TechCelerator Building B Security Installs • TechCelerator Exterior Security Upgrades (cameras, gates, and readers) • Garage Security Upgrades – additional cameras along exterior at request of ED • Asset Replacement of Citywide Security Hardware • Work with Operations to Deploy Personal Firewall on all issued Toughbooks • Work with Networking Team to configure extended Geolocation Blocking in Firepower • Migrate Senior Center NVR to new Server • Map out DMZ Assets with the Operations Team • Redesign Quarantine Network/ISE System with Network Team • Upgrade CISCO ESA (formerly Ironport) Server and Harden Mail Policies • Expand McAfee Exploit Protection Rules

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Marketing & Communications


June 2019

ACHIEVEMENTS

• Completed Summer 2019 Surprise Progress Magazine writing and design • Veterans Reflection Circle Groundbreaking - updated website to include new partners

and groundbreaking information; promoted groundbreaking via PR and Social Media; oversaw the groundbreaking event planning, coordination and execution, including: audio, video, design, photography, talking points

• Supported Luke AFB / MAG growth survey through email and social promotion • Finalized design of Sports & Tourism convention booth display materials • Partnered with the NW Regional Library to promote upcoming events • Budget PR, social and web updates on passing of final FY20 budget • Supported Community Development’s building codes update process through webpage

creation, press release and comment form • Designed ad for Fighter Country Partnership magazine • Designed ad for Economic Development for WESTMARC special section in AZ Business

Magazine • Video / Photos of Baseball Tournaments for Sports & Tourism Department promotional

needs • Set FY20 department goals • Monsoon Safety Week promotion - assistance with Mayor proclamation, PR, website

info, social media ad campaign • Developed social media engagement calendar • AMI Water Meter Replacement Project communications to support rollout, including

info cards, mailers, press release, website, social, HOA emails. • Continued communication about Solid Waste Rate Change • Began filming of a PSA for the Be G.R.O.S.S. Campaign • Participating on Dysart Centennial Planning Committee • Holiday Collection schedule newspaper ads • Designed newspaper ads for July 4 event and trash change; designed event flyers and

banners • Started migration to new online survey vendor


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• Web Analytics (May 27, 2019 vs. June 25, 2019) o Visits to the site increased 5.63% over last month to 126,032 (67% new visitor

and 33% returning visitor) *Annual comparison increased 6.88% o Page views decreased 8.43% over last month to 308,203 *Annual comparison

increased 9.90% o Users connecting to our site from a referral site (link) decreased 6.74% over last

month to 23,923 *Annual comparison decreased 9.73% o Those accessing the site via mobile/tablet increased 9.54% over last month to

74,197 *Annual comparison increased 16.13%

• New Releases o Issued 27 news releases (non PD)

• Social Insights

o Added 73 Likes on City Facebook (total = 7,701) o Added 45 City Twitter followers (total = 5,551)

• Video Statistics

o Facebook Live & playback views: 4,781 (up 160 from May) o YouTube Live & playback views: 2,229 (up 585 from May) / 2% increase in

channel subscribers

BUDGET


Overall budget: $1.2 million* • (86% used through 100% of the year) *$46,000 budget transfer

from CM in mid-Feb accounts for a portion of former ACM $ moving into a portion of M&C salary/benefit budget to cover (some mid-year vacancy savings)

Broadcast Center Asset Replacement Budget: $50,000 • Spending to date= $50,000 (100% of total budget) Projects to be

completed 4Q

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PROGRAMS

Produced 2 Surprise Progress TV shows Produced one Council Conversation Show Broadcast Council, P&Z and Veterans, Disability & Human Services meetings Drafted council remarks for various events, appearances Weekly Court website updates Designed monthly City News newspaper ads in AZ Republic and Surprise Today Monthly and / or quarterly edits of Council, HSCV and CRS newsletters Promoted various events, programs and news alerts Photography support at Council Meetings Media inquiry responses Inside Surprise internal communications articles

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June 2019

ACHIEVEMENTS - RECREATION

• Neon Dodgeball Teen Tournament was held on June 1st at Countryside Recreation Center. • Family Game Night was held at Sierra Montana Recreation Center on June 8th from 4-

7pm. Families were able to enjoy many games and activities as well as refreshments. • Surprise Aquatic Center hosted the first dive-in movie of the summer on June 15th. The

movie was fan favorite “Aquaman”. Doors opened at 7:30pm and movie began at 8pm. • Surprise Aquatic Center stayed very busy this month continuing with rec swim & dive

practices and meets, Surprise Storm practices, session 2 & 3 for swim lessons, open swim and aqua aerobics.

• Hollyhock Pool stayed busy as well with swim lessons, open swim and shallow water aerobics.

• Surprise Storm swam in two meets this month, Arizona Aquatic Club Summer Sizzler and Phoenix Swim Club. Savannah Bell and Ryley Clark had new Senior State Qualifying Times and Zoe Ho, Austin Hargreaves and Landon McLeod had new Age-Group State qualifying times.

• Surprise Storm Gold Group volunteered their time at the local St. Mary’s Food Bank on June 11th.

• There were 21 teams registered in the state championship (Class C) softball tournament. • A total of 608 participants participated in a variety of sports camps consisting of baseball,

softball, volleyball camp, cheerleading, and basketball camps. • The Head Coach of the Ottawa Men’s Basketball team, Matt Keely, ran a clinic for over 50

athletes in the 5-6 year old basketball division. • Adaptive Recreation teamed up with T.E.A.M. 4 Kids to offer an Arts and Crafts class. • Weekly Summer Tennis Camps are in full swing this summer. There are 45 participants

currently enrolled in June camp.

ACHIEVEMENTS – PARKS AND CAMPUS MAINTENANCE

Parks • Weed Management—All parks are sprayed and maintained as weeds emerge. • Tree/Shrub Trimming—All parks received maintenance trimming as required. • Dick McComb Park—Pump station is up and running to full capacity with recent repairs, turf

greening up from drought induced dormancy.

Parks & Recreation Department

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• Turf Care—Turf is in the fastest season of growth during the summer monsoon season, teams will be mowing all facilities weekly to maintain turf health and appearance.

Campus • AZL night workouts/games Texas and K.C. • Slice all fields with Roto knife • Light recondition on all minor fields (mounds and homeplates) after USA baseball in

anticipation of Perfect Game tournament • Mainline repair Stadium and K.C.-1 • Completed stadium field renovation • Detail MCP for 4th of July event • USA baseball tournament - 7/1-7/7 • Perfect Game baseball tournament - 7/12-7/25

PERFORMANCE MEASURES – PROGRAM PARTICIPATION June Participants YTD Goal Adaptive Recreation 130 1,346 2,564 Aquatics Programs 23,667 31,363 72,922 Special Interest Classes 535 2,851 3,814 Teen Programs 304 3,590 25,315 Tennis & Pickleball Programs 1,174 8,605 22,765 Youth & Adult Sports / Open Gym 1,900 11,631 25,222 Youth Camp, Tot Time and Special Programs 6,151 7,891 4,926

TOTAL 33,861 67,277 157,528

PERFORMANCE MEASURES – SPECIAL EVENT ATTENDANCE

June Attendance YTD Goal Sundays in the Park Food Truck Festival n/a 24,518 4,000 Spring Eggstravaganza n/a 16,942 12,000 Movie Nights n/a 2,037 4,000 Memorial Day n/a 40 40 4th of July n/a 18,000 Fiesta Grande n/a 8,500 Veterans Day n/a 4,500 Surprise Party n/a 20,000

TOTAL n/a 41,460 71,100

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PERFORMANCE MEASURES – RENTAL PATRONS & # of RENTALS

June Patrons Number of rentals Field Rentals 405 23 Ramada Rentals 590 25 Rec Center Rentals 420 9

TOTAL 1,415 57

BUDGET

• Preliminary Expenditures through June: $12,896,932 - 95% of total operational budget. Not all utilities and invoices received to-date

• Revenue through June: $2,043,896 - 103% toward revenue goal • Overtime- $74,846 – 124% of total overtime budget. This is due to not being able to fill

part time seasonal positions. Full-time staff were required to work an extra shift during spring training

• Asset Replacement o Parks and Recreation front lobby renovation completed. o Stadium Field Renovation complete however turf will take a couple months to

grow in

• Capital Projects o Asante Library construction has gone vertical

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o Dick McComb Dog Park lights completed. Staff is working on updating dog park signage to reflect updated rules and hours 6 am – 10 pm

o Tennis Court lighting installation began o Design architect for Gaines Ballfield relocation selected

Recruitments: PART TIME

• Interviews for Recreation Leader I – Adaptive

UPCOMING PROGRAMS/EVENTS/PROJECTS

• Neon Dodgeball-Teen Tournament June 1st at Countryside Recreation Center • Rec Night-Pool Party @ Surprise Aquatic Center June 8th • On Saturday, June 8th, 99 youth basketball teams will start 8-game summer season. • Family Game Night @ Sierra Montana Recreation Center June 8th • Dive-In Movie “Aquaman” @ Surprise Aquatic Center June 15th • 36th Annual 4th of July Celebration at Mark Coronado Park and Surprise Aquatic Center • Rec Swim and Dive Finals and Championships • Cal Ripken Quickball coming soon – a sport that anyone can excel at • Registration for fall sports starts July 1

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June 2019

ACHIEVEMENTS

• Finalized 4th floor office reconfiguration for the Attorneys office and Economic Development and Business Manager WRM 2nd floor

• Re-constructed five ADA ramps that were in need of repair, and installed four additional handrails at alternate locations to increase pedestrian safety

• Awarded citywide landscape services new contractors to start on July 1, 2019


• Traffic Engineering received and reviewed 45 Applications and Operating Agreements for School Crossings from Dysart School District for the 2019/2020 school year

• 555 work orders completed for June 2019, 97% completed within 20 days • Reviewed and approved 57 Traffic Control Plans (TCP’s) • 112 civil plans approved, 55 civil permits issued, 26 record requests completed

BUDGET


• Overall budget (87.06% used through 100% of the year) • Overtime (110.84%) • Grant/s (Not applicable) • Major projects – All projects are on target for budget (See Table Next Page)

PROGRAMS

• Pavement preservation continues. The program is 85% complete for this fiscal year • Solid Waste finished the pilot program for the Spring 2019 Household Hazardous Waste

(HHW) home collection service; appointments were completed for 740 City of Surprise residents

• 2019 Traffic Counts are complete and are now posted on the City’s website • Completed PM’s on swamp coolers at fire stations and emergency generators

PUBLIC WORKS

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• BOND PROJECT - Fire Station 304 – Construction documents currently under review by building safety. Construction phase contract and GMP scheduled to be executed in July

• Bond PROJECT- Public Works Operations Facility – Building foundation, plumbing, electrical, CMU walls currently being constructed. Coordinating move activities with all project stakeholders

• Bond PROJECT- Pavement Preservation –The first FY20 road will be Greenway Road from Dysart Road to Litchfield Ave. This is scheduled for July 25th- August 5th

• Bond PROJECT- Land for Police Substation, Fire Station and Park Memo outlining land acquisition agreement with Legal and landowner for review

• BOND PROJECT- Waddell Road – Nearing completion of Waddell Road construction contract and GMP. GMP and schedule for Cactus Road and Sarival Ave temporary signal received, currently negotiating the terms and costs

• BOND PROJECT- Greenway Road Design concept report complete, Utility and landowner coordination ongoing, 30% design due in the Fall

• BOND PROJECT- Litchfield Road 100% design received and under review, Invitation for construction contractor bid released end of July

• BOND PROJECT - Fire Station 308 Up front site planning complete to coordinate with PWOF, Sewer line stub-in is in process by PWOF contractor, Continue design in June of 2020

• 163rd Avenue and Jomax Road Intersection Interim design underway, Construction Manager at Risk contractor to be selected the week of July 22nd

Project DescriptionAmended

BudgetActuals

Budget Balance Excluding Encumbrances

Budget Available

Budget Used

10,621,500.00 7,094,480.36 3,527,019.64 33.21% 66.79%P61320 Bullard Ave 24,000.00 8,404.00 15,596.00 64.98% 35.02%P61340 Vehicles (PW 27,000.00 25,107.36 1,892.64 7.01% 92.99%P61400 Construction of 321,200.00 321,099.79 100.21 0.03% 99.97%P61420 City Center Public 1,975,400.00 1,694,769.66 280,630.34 14.21% 85.79%P61440 Waddell Rd 2,177,000.00 428,193.56 1,748,806.44 80.33% 19.67%P61450 Litchfield Rd 531,600.00 321,798.51 209,801.49 39.47% 60.53%P61460 Bond Pavement 4,946,500.00 4,399,564.52 546,935.48 11.06% 88.94%P61470 Greenway Rd 402,500.00 127,650.50 274,849.50 68.29% 31.71%P61480 Public Works 8,942,900.00 2,189,777.98 6,753,122.02 75.51% 24.49%P61510 Central Utility 344,000.00 343,000.00 1,000.00 0.29% 99.71%P61520 Sweetwater 400,000.00 158,717.91 241,282.09 60.32% 39.68%P61530 Geometric 490,000.00 119,620.75 370,379.25 75.59% 24.41%

Total 31,203,600.00 17,232,184.90 13,971,415.10 44.78% 55.22%

PW Asset Replacements

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JUNE 2019

ACHIEVEMENTS

• Wilson Premier West Championships Tournament was held June 7-10. The Championships consisted of 3 divisions, 74 teams, 99 games, 1,480 participants and 4,879 in paid attendance

• The Sports & Tourism Department hosted the Prep Baseball Report – PBRT Arizona State Games June 13-16 and June 20-23 on the Texas Rangers and Kansas City Royals Practice Fields. These games were comprised of 4 divisions, 48 teams, 112 games, 960 participants and 3,850 in paid attendance

• Staff participated in an MLB Tabletop Security Exercise with a FEMA facilitator on mailroom hazards

• Staff hosted and participated in a full day Critical Infrastructure Assessment for Surprise Stadium with the Department of Homeland Security Federal Protective Security Advisor for the State of Arizona

• Staff attended and received certificates for a 2 day FEMA/TEEX training course on Sports Event Risk Management


SPORTS & TOURISM EVENTS / 3rd PARTY RENTALS

PARTICIPANTS

PAID ATTENDANCE

Wilson Premier West Championships 1,480 4,879

Prep Baseball Report – PBRT Arizona State Games (2 tournaments)

960 3,850

TOTALS: 2,440 8,729

SPORTS & TOURISM DEPARTMENT

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BUDGET

• Expenses through June 2019 - $2,943,722 / 92% of budget • Revenue through June 2019 - $2,538,706 / 105% of budget

PROGRAMS

• Sports & Tourism Staff attended: o Hilton Garden Inn Ribbon Cutting o Cactus League Annual Member Meeting o Greer Ranch Community Meeting

• Staff gave a Sports & Tourism presentation to the Rotary of Surprise Sunset Club • Collaborated with Economic Development on 2 potential sports tourism development

projects • On-boarded 2 interns for the SYEP program • Completed field renovation social media campaign: 9,221 people reached / 933

engagements • Continued Banner Health digital campaign: 4,125 people reached / 390 engagements • Staff met with 5 special event groups to discuss potential signature event opportunities

UPCOMING EVENTS

• July 1-8 – USA Baseball Tournament • July 12-27 – Perfect Game Baseball Tournament

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WATER RESOURCE MANAGEMENT DEPARTMENT

June 2019

ACHIEVEMENTS • This year’s American Water Works Association (AWWA) Annual Conference and

Expedition (ACE) was held in Denver, CO from June 9 -13. The City of Surprise represented Arizona in the Hydrant Hysteria operations competition. Hydrant Hysteria is a timed competition where teams of two competitors are challenged with assembling a dismantled fire hydrant. The team of Jaclyn Alm and Amy Peterson took 1st Place in the women’s division. They receive an automatic bye to next year’s competition. Congratulations Amy and Jaclyn!

• David Quinby attended the Water Environment Federation Water Leadership Institute (WLI) in Alexandria, VA. This is part of the WLI program, which will compete at WEFTEC in September. The WLI application process very competitive, only 54 applicants are accepted into the program, which includes participation from around the world.

• John Plenty was accepted into the University of Arizona’s Master Gardener program. • Promotions/New Hires:

o Jorge Gurrola was placed as the acting Lead Operator for Wastewater.

PERFORMANCE MEASURES • Safety Record: As of June 30th WRM has reached 534 days without a lost day due to

injury. BUDGET Year-to-date Expenses

• Overall budget (85.72% used through 100% of the year) • Overtime (139.42%) – WRM currently has 3 vacant operator positions. Two of these

positions have been vacant nearly all of FY19. It is an extremely tough labor market, good technical operators are hard to find.

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WATER RESOURCE MANAGEMENT DEPARTMENT

Major projects – Over/under budget projection

Project Description Amended

Budget Actuals

Budget Balance

Excluding Encumbrances

Budget Available

Budget Used

A71010 Asset Repl_Water 565,500.00 485,592.34 79,907.66 14.13% 85.87%

A71020 Asset Repl_Wastewater 685,400.00 545,638.61 139,761.39 20.39% 79.61%

P61060 107th and Union Hills Drainage 649,400.00 500,000.00 149,400.00 23.01% 76.99%

P61410 Peoria & Litchfield Drainage Improv 239,600.00 35,035.00 204,565.00 85.38% 14.62%

P71020 Desert Oasis WSF-Phs 2 2,350,000.00 115,923.22 2,234,076.78 95.07% 4.93%

P71030 Site and Security Improvements 165,900.00 87,883.17 78,016.83 47.03% 52.97%

P71100 SPA1 WRF N Entry Gate Wall 861,600.00 784,570.96 77,029.04 8.94% 91.06%

P71110 Solar Biosolids Dryer 301,400.00 0.00 301,400.00 100.00% 0.00%

P71160 Combine Wtr Transmission System 107,100.00 24,028.55 83,071.45 77.56% 22.44%

P71190 SPA1 Recharge Expansion 2,205,100.00 212,532.00 1,992,568.00 90.36% 9.64%

P71230 SPA 1 Rancho Gabriela WSF-Arsenic 1,820,900.00 731,716.69 1,089,183.31 59.82% 40.18%

P71240 Water Acquisitions 1,228,600.00 4,506.70 1,224,093.30 99.63% 0.37%

P71250 Digester Modifications/SPA1 482,200.00 10,257.50 471,942.50 97.87% 2.13%

P71260 Circle City Water Acquisition 504,600.00 331,421.38 173,178.62 34.32% 65.68%

P71280 Partial Closure of Plant 1&2 Basin 75,000.00 28,274.64 46,725.36 62.30% 37.70%

P71290 Consent Order TTHM 150,000.00 0.00 150,000.00 100.00% 0.00%

PROGRAMS • No Update.

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