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Keeping Pace with the Strategic Plan.Annual Report 2006-2007
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Officers & Board of Directors
ABC Officers(as of April 1, 2007)
President: Donald Doddridge, MT(ASCP)Immediate Past President: Merlyn H. Sayers, MBBCh, PhDVice President: Thomas A. SchallertSecretary: Dan A. Waxman, MDTreasurer: Anne K. Chinoda, MBAAssistant Secretary/CEO: Jim MacPherson
ABC Board of Directors(as of April 1, 2007)
Donald Doddridge, MT(ASCP) – PresidentFlorida Blood ServicesSaint Petersburg, FL
Merlyn H. Sayers, MBBCh, PhD Immediate Past PresidentCarter BloodCareBedford, TX
Thomas A. Schallert – Vice PresidentNorthern California Community Blood BankEureka, CA
Dan A. Waxman, MD – SecretaryIndiana Blood CenterIndianapolis, IN
Anne K. Chinoda, MBA – TreasurerFlorida’s Blood Centers, Inc.Orlando, FL
Jim MacPherson – ex officioAmerica’s Blood CentersWashington, DC
David Allen – ex officioMississippi Blood ServicesJackson, MS
Scott Asadorian, MBARhode Island Blood CenterProvidence, RI
Frederick B. Axelrod, MD, MBABlood Bank of San Bernardino and Riverside CountiesSan Bernardino, CA
Richard Cluck, MA, FACHELifeShare Community Blood ServicesElyria, OH
Jeanne Dariotis – ex officioSoutheastern Community Blood CenterTallahassee, FL
Francine Décary, MD, PhD, MBAHéma-QuébecSaint-Laurent, Québec
Marge GandolfiNew York Blood CenterNew York, NY
Martin Gorham – EBA LiaisonNational Blood ServiceWatford, HERTS (England)
David Green, MSAMississippi Valley Regional Blood CenterDavenport, IA
Lynn N. HippCoastal Bend Blood CenterCorpus Christi, TX
Jodi MinnemanCommunity Blood CenterDayton, OH
David R. ParsonsCentral Illinois Community Blood CenterSpringfield, IL
Jan Twait, MS, MT(ASCP)Siouxland Community Blood BankSioux City, IA
ABC Staff Directory – 06/07
Jim MacPhersonChief Executive Officer
Celso Bianco, MDExecutive Vice President
William M. CoenenChief Operating Officer
Lori BeastonManager, Conferences & Executive Services
Tammy BurkhardtManager, Network Systems
Natasha Donawa, MBACoordinator, Government & Public Relations
Deanna Du LacCoordinator, SMTQ & Regulatory Services
Matt J. Granato, LLM, MBADirector, Marketing & Member Services
Robert KaplerDirector, Government & Public Relations
Leslie NorwoodCoordinator, Accounting & Office Services
Lolita NorwoodManager, Office Administration
Sharon PavlovskyManager, Government & Public Relations
Abbey SpittleAssistant, Marketing
Jane StarkeySenior Director, Scientific & Technical Services
Ruth SylvesterDirector, Regulatory Services
Trudy ThompsonManager, General Accounting
The Foundation for America’s Blood CentersDavid A. SchulzVice President, Advancement
John B. CummingsSenior Counsel
Mack C. Benton, MJPublic Relations & Development Assistant
Group Services for America’s Blood CentersJerome HaarmannPresident
Rhonda R. CarterCoordinator, Business Programs
Susan K. ClaffeyDirector, Contracting
Jennifer FicenecDirector, Plasma & Resource Sharing
Mary GriffinOffice Manager
Mike SmithDirector, Contracting
Tiffany ZitzewitzDirector, Administration
ContentsLetter from the President and CEO � . . . . . . . . . . . . . . . 4From the COO � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5ABC Happenings � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Scientific, Medical, Technical & Quality � . . . . . . . . . . 6-7Legislative Affairs � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8Public Relations � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Ad Council Campaign � . . . . . . . . . . . . . . . . . . . . . . 10-11Marketing � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13Awards of Excellence � . . . . . . . . . . . . . . . . . . . . . . . . . 14-15Membership Map � . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17Financials � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19The Foundation for America's Blood Centers � . . . . . . . .20Members � . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-27
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Last year was another remarkable year for America’s Blood Centers (ABC) and its members.
In 2006, we launched several new projects described elsewhere in this report, including the member-developed Improving Manufacturing Practices and Quality (IMPAQ) Program, the latest version of our quality training program, which now includes both Food and Drug Administration (FDA) and European Union (EU) Good Manufacturing Practices. We began the ABC-D Program, a member-sponsored program to translate successful commercial targeted-marketing techniques to donor recruitment. We are developing an automated and Internet-based blood utilization benchmarking tool based on a Finnish model for helping to reduce unnecessary transfusions. Software is being written and tested for our massive data warehouse project that will automatically push desired data from our members’ IT systems into our Oracle database that members can access for benchmarking and trending purposes. We also negotiated a pilot testing at an ABC member of a hospital blood inventory management system developed by the English National Blood Service.
Some of our biggest wins, however, were in the regulatory and legislative arena where ABC members were awarded a federal excise tax exemption in parity with American Red Cross worth up to $3 million a year. Working diligently and using our credible relationship with FDA, we were able to assure that many proposed requirements were worth their value saving our members millions in potentially worthless expenses. This track record is why during our recent strategic planning, ABC’s Board agreed to increase resources to the regulatory area. With healthcare costs rising and hospitals being forced to do more with less, it is now more important than ever that safety measures have proven value and that costs are balanced with benefits.
Our partnership with the European Blood Alliance (EBA), the ABC-like organization of the national blood programs of the EU, continues to grow. We started in benchmarking, regulatory harmonization across national markets and now are expanding to sharing of best practices in partnerships between local blood programs and the hospitals they serve.
Many of those best practices were outlined at a joint ABC/EBA conference in London in 2006. A joint task force is being formed to help promulgate those models where desired.
Where it makes sense, ABC is bringing more global issues under the burgeoning Alliance of Blood Operators (ABO), an organization that includes both ABC and EBA as well as founding members of the American Red Cross, Canadian Blood Services and the Australian Red Cross. The ABO itself just completed its strategic planning to set it on a path for greater global cooperation in areas where such cooperation can make a difference, such as in disaster support, convergence of regulations, benchmarking and networking.
ABC also added one new member, the Community Blood Center of the Carolinas (CBCC), which is pretty interesting since there are not many community blood centers out there that are not already part of ABC. In some ways CBCC is an ABC invention. It was started after hospitals in Charlotte, N.C., met with ABC
officials several years ago about forming their own blood program. Similarly, a new blood center is forming in Western New York with hopes to become an ABC member within a few years. With the prospects of new members slim, we need to grow our own these days!
So what is all this success built on? Mostly adhering to a strategic plan. This strategic plan was developed by ABC members with a keen interest in ensuring an important role for the organization, not only locally, but also nationally and internationally. Scores of you have supplemented the efforts of small but eager staff. Our successes are achieved with transparency, credibility, professionalism and modest funding. ABC’s influence has grown out of the strategic initiatives that are, essentially, owned by the organization’s membership.
Letter from the President & CEO
Jim MacPherson, CEO
Merlyn Sayers, President
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ABC Announces New MemberCharlotte-based Community Blood Center of the Carolinas (CBCC) became a member of ABC in 2006. The membership approved CBCC’s application for membership at the Interim Meeting.
The Blood Center was founded by five hospital systems in 2002 and serves patients in 11 North Carolina and three South Carolina counties. CBCC provides more than 90 percent of the blood to 14 area hospitals in the greater Charlotte area distributing more than 80,000 blood components annually.
New HiresDeanna Du Lac joined the ABC staff in November as the new coordinator for SMTQ and Regulatory Services. In this position, Deanna coordinates all activities for the department’s staff.
At the ABC 2006 Interim Meeting held in Grand Rapids, ABC was asked to reassess its four-year-old strategic plan to better gauge the implications—both financially and in overall organizational focus—of a dramatically different environment. After in-depth planning, interviews were conducted with members to identify their viewpoints on
the role of the organization nationally, internationally, and in its support role to the membership.
The message: ABC needed to realign its initiatives with what is viewed as its key strength—scientific, medical, technical and quality (SMTQ) expertise; and foster
ABC Happenings
From the COO
William M. Coenen Named ABC Chief Operating OfficerFormer ABC President (1993-95) William Coenen was named chief operating officer in July 2006. Mr. Coenen had been serving as Interim COO since February 2006.
As ABC’s COO, Mr. Coenen works with staff and volunteer committees, is responsible for executing ABC’s goals and objectives, programs and projects, as well as assures the prompt and effective implementation of policies, programs and plans approved by the Board of Directors as directed by the CEO.
Mr. Coenen has more than 30 years experience in blood banking, 25 of them at the Community Blood Center (Kansas City, Mo.), where he retired as chief operating officer in 2001. Since 2001, Mr. Coenen has been working with several hospital consortiums, helping them understand the complexities and costs of operating a community blood center. Over the last three years, Mr. Coenen has also volunteered his services as ABC’s chief financial officer.
increased member participation. ABC’s credibility among federal regulators, Congress and national media has been key to our success in advocating for our members.
With this insight, the organization developed a new strategic plan, which is significantly streamlined from its predecessor. It focuses on several major elements:
Develop and implement an action plan to influence �appropriate science-based blood policy, both nationally and internationally, using accurate and timely data
Ensure organizational participation �from every ABC member
Develop a competence in incubating business �and clinical services/opportunities
With this new plan in hand, we look forward to continued outstanding member service.
William M. Coenen, COO
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Scientific, Medical, Technical & Quality (SMTQ)
On behalf of its members, the ABC SMTQ Department played a leadership role in addressing blood safety issues and advocating fair, science-based regulations and private-sector standards. ABC volunteers and staff testified before several federal regulatory boards, served as members on advisory committees and task forces, and submitted comments to federal agencies on a variety of issues.
RegulatoryIn the regulatory arena, the SMTQ Department and the SMT and Quality Committees:
Succeeded in a request that FDA change an FDA �guidance on plateletpheresis that would have unnecessarily limited collections from dedicated donors;
Prevented a requirement for the use of anaerobic �culture (in addition to aerobic culture) of platelets;
Prevented enforcement of a requirement for inclusion �of screening for antibodies for T. cruzi in the Circular of Information for the Use of Human Blood and Blood Products prior to the issuance of formal FDA recommendations for donor screening; and
Obtained from FDA a reinterpretation of “testing �into compliance,” allowing limited repeats of blood pressure, pulse, temperature and Hgb/HCT measurements and preventing the unnecessary deferral of about 0.5 percent of recruited donors.
Information SharingKeeping members informed of the latest scientific, technical and industry news is a critical function of the department. Last year the SMT Committee:
Produced three issues of � Blood Bulletin:
Clinical Utility of Recombinant Favor VIIa � (June 2006)
TRALI: An Update � (July 2006)
Transfusing the Neonate: Unique Issues �and Guidelines (March 2007)
The SMTQ Department issued to members more than 50 sets of SMT News Clips, providing members with valuable information about what their donors and local decision-makers were reading about blood banking and transfusion medicine.
EducationA team of ABC quality professionals embarked on a nationwide tour this past year to deliver Improving Manufacturing Practices and Quality (IMPAQ), a two-and-a-half day blood center training program. The program offered guidance on a multi-dimensional approach to quality assurance. Specially trained presenters provided all the instruction and tools necessary to tackle problem areas identified before or during an EU inspection, implement any needed changes, and create a “culture of quality” at the blood center. During the rollout of version two of IMPAQ (IMPAQ II) in 2006 and 2007, some 264 participants attended 12 sessions at member sites across the country, in classes ranging from 12-27 participants. Reviews of the program have been so positive that a larger, more diverse group of IMPAQ volunteers in early 2007 began the process of developing the curriculum for version three (IMPAQ III).
The Quality Committee and the SMT Committee sponsored workshops for quality professionals and laboratory and technical directors. The workshops, which received excellent reviews from the participants, were held sequentially with a joint session for both disciplines.
In conjunction with the ABC Interim Meeting, the SMT Committee sponsored a Medical Directors Workshop focusing on issues specific to member medical personnel. The committee also sponsored two SMT Forums at the interim and annual meetings with cutting-edge information for medical and scientific personnel. ABC’s Quality Committee continued to sponsor valuable education teleconferences for quality professionals. Topics covered included: “Disaster Planning – Lessons Learned” and “Helping Your Hospital Customers Implement ISBT-128 Labeling.”
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Benchmarking and Best PracticesThe Quality Committee disseminated best-practice models on donor privacy, and two special task forces provided members with valuable guidance on the implementation of measures to prevent transfusion-transmitted Chagas’ and TRALI.
Disaster Preparedness & Pandemic FluBlood has been identified by the Department of Health and Human Services (HHS) as a critical national resource. The AABB Interorganizational Task Force on Domestic Disasters and Acts of Terrorism (Task Force) was formed after September 11, 2001, to assist HHS in coordinating the national response to both military and civilian blood supply-related issues that may arise during disasters and acts of terrorism.
ABC and Blood Centers for America (BCA) formed a combined work group to develop a coordinated response system capitalizing on the strengths of both organizations. The plan includes:
A revised ABC Disaster Response Plan that lays out �how the organizations will coordinate responses, and communications with members and the Task Force. The plan also includes two flow charts as an example of how this coordination will work between the agencies.
Five two-sided informational plastic cards that have �the Task Force emergency contact information on the front and the questions that staff should be prepared to answer should they call the Task Force on the back.
A modified version of the Hub-and-Spoke system, �initially designed for the military, details which members serve as hubs and which serve as spokes. Hubs are our larger members that are geographically located near major transportation hubs and have sufficient inventory that can respond rapidly in a disaster. Smaller centers, or spokes, are assigned to hubs. Spokes backfill the hubs when blood is required in a disaster.
A memo on Government Emergency Telecommunications �Service (GETS) cards, which are available for all blood centers. GETS is a nationwide priority telecommunications service intended for use in a crisis, disaster, or other emergency when the probability of completing a phone call has significantly decreased. BCA arranged for each of our members to receive a GETS card for use during disasters.
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ABC had a productive year legislatively, especially concerning our efforts in the run-up to, passage and implementation of the excise tax exemption for blood centers. Other issues that preoccupied the ABC Legislative Committee included obtaining first-responder status for blood centers in the event of emergencies, seeking blood center eligibility in health information technology legislation, planning and holding two advocacy Webinars, the development and release of the Template for Advocacy, and planning for Legislative Day.
Legislative HighlightsExcise Tax ExemptionCulminating more than three years of sustained effort by ABC and its lobbyist and staff, President Bush in August 2006 signed the Pension Reform Act of 2006 (HR 4) containing a provision exempting independent, community-based blood centers from paying the heavy-vehicle use tax and excise taxes on fuel and tires used in the collection and transport of blood and on telephones used in recruitment efforts. With analytical help from ABC’s lobbyist, ABC staff then contacted the IRS to gain clarification of how members should apply for their excise tax refunds. After written requests and conference with ABC staff, the IRS modified its excise tax exemption form to include blood centers.
First Responder StatusNegotiations by ABC members, staff, and its lobbyist led Congress in 2006 to ask the Bush administration to assure enhanced or first-responder status for blood centers during natural disasters or other emergencies. Language was added to the House Appropriations Committee Report to accompany its FY2007 Labor-HHS-Education Appropriations legislation. As a result of continued lobbying by members (through AABB’s Interorganizational Task Force on Domestic Disasters and Acts of Terrorism) and staff, officials from HHS and Homeland Security in March 2007 issued letters urging local emergency management agencies to give blood centers priority status during times of emergencies and incorporate their needs into emergency preparedness plans and exercises.
Health IT BillWith Legislative Committee approval, ABC filed comments with the House and Senate asking conferees to insert language that would make community blood centers eligible to receive federal grant funding for health IT initiatives. Legislation that went to conference during the 109th Congress did not explicitly recognize blood centers as qualified funding entities. The bill died in committee but another Health IT bill is expected to re-emerge in the 110th Congress.
Template for AdvocacyABC developed and published the Template for Advocacy, a how-to guide for establishing relationships with legislators at the state and federal levels. In support of the Template, staff also held two Webinars, one on public relations lobbying for grants and earmarks, and another on grass-roots advocacy.
Legislative Affairs
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Public Relations
Public Relations played an important role in ABC activities across the board last year. Whether it was communicating complex regulatory issues, such as TRALI and Chagas’ or providing updated information on the latest legislative developments, such as the federal excise tax exemption, ABC’s PR department strove to keep the membership current on issues facing the organization and local blood centers.
Media RelationsStaff worked with the ABC PR Steering Committee to develop talking points for emerging issues such as Chagas’ testing, TRALI-reduction and seasonal blood shortages. Staff also worked with members to identify story ideas with which to promote the need for regular blood donation.
ABC spokespersons conducted numerous interviews with print and broadcast media outlets, including:
�ABC News �Newark Star-Ledger�Associated Press �Radio Health Journal�Austin American-Statesmen �Reuters�FDA Weekly �St. Petersburg Times�Glamour Magazine �The Journal Register�Men’s Health (Springfield, Ill.)
�National Public Radio �The Los Angeles Times�The New York Times
PublicationsABC began distribution of its latest publication, Blood Briefing. The one page “e-zine” is distributed electronically to ABC members, media and congressional offices. It was designed to deliver top-line news on blood issues to key stakeholders.
Communications WorkshopAs a part of ABC’s commitment to provide forums for sharing best practices, ABC held its annual communications workshop in February 2007 at Carter BloodCare’s Dallas headquarters. Public relations and marketing directors from across the membership participated in a wide range of sessions from media relations outreach and crisis management communications to discussions on market competition and the latest technology for communicators.
AmericasBlood.orgABC has launched a redesigned Web site. The new design, by Brightline Media, gives the site a more intuitive, eye-pleasing look and makes the site easier to navigate. Content has been updated and consolidated to be more concise and better clarify ABC’s mission, accomplishments, and services.
The Web site is a critical portal to the public, and the redesign helps fulfill a strategic goal of making ABC a trusted authority on the blood community for the public and members alike. The rich, link-based enhancements not only simplify the navigation process but increase functionality.
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Ad Council Campaign
Advertising Week Featured BloodSaves CampaignThe sponsors of Advertising Week, the largest annual gathering of advertising and media industry decision-makers, championed the issue of blood donation during the week of September 25-29, 2006. All New York ad agencies got involved by using their creative talent to support the cause.
Good Morning America featured the Red Defender campaign during a live segment, airing from Military Island in Times Square. The New York region edition of The New York Times featured a full-page Red Defender ad.
Other highlights of the Ad Week blood donation initiative included: a 26 x 24 foot outdoor ad outside of a major New York tunnel, a PSA running on a jumbotron in Times Square, ReceptaSign placement on trash cans in Times Square and 200 phone kiosks. “Guerilla marketing teams” (donated by Massive Media) positioned at key locations, such as Grand Central Station, handed out fliers encouraging people to donate.
The Ad Council Campaign “BloodSaves” Featuring “The Red Defender”To begin fostering a new generation of lifelong blood donors, The Advertising Council, in an unprecedented collaboration with AABB, America’s Blood Centers and the American Red Cross, launched a national multi-media PSA campaign in September 2004 designed to reach 17-24-year-olds and increase their awareness about the importance of regular blood donation. The “BloodSaves” campaign, created pro bono by the New York office of EURO RSCG Worldwide, presents young adults with a simple, yet strong, call-to-action: Save a life. Donate blood. The campaign directs audiences to visit bloodsaves.com, a comprehensive Web site, which provides important facts about blood, explains the blood donation process and dispels common myths associated with giving blood.
A new series of PSAs was launched in August 2006 to further the reach and impact of the “BloodSaves” campaign. The new spots build off of the same strategic premise of the previous ads, but they utilize a new creative approach. The work features an animated superhero, “The Red Defender,” who delivers the “Save the World” message in a fun and engaging way. The new campaign has a hip comic book feel and showcases the superhero’s adventures and the challenges he faces as he tries to save the world from evil. These efforts are then contrasted with the notion that “saving the world isn’t easy, but saving a life is.”
JJ Sedelmaier Productions, well-known for their work on Saturday Night Live’s “TV Funhouse” and cutting-edge commercial animation, such as Speed Racer, Slim Jim, FootJoy, and Hotwire, created the superhero.
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Overall Donated Media Results Total Donated Media
2004 (Sept-Dec) $8,215,800
2005 $42,588,700
2006 $40,190,000
TOTAL $90,994,500
Red Defender Results Summary September–December
TV (includes broadcast
through March ‘07)
$2,085,043
Web $4,232,500
Alternative $2,351,095
PR $411,700
Print/OOH
(only Ad Week)$211,700
TOTAL $9,292,038
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National ProgramsNuclear Energy Institute’s “Energy for Life”The nuclear industry and its employees contributed a different kind of energy to their communities for the seventh consecutive year during the Energy for Life national blood drive. The Nuclear Energy Institute (NEI), in conjunction with America’s Blood Centers and the American Red Cross, sponsored Energy for Life blood drives during the summer months at nuclear-related organizations across the nation. Under the theme “Heroes Need Vacations Too,” NEI raffled an expedia.com gift certificate and 100 $50 gift cards to any plant employee who donated or attempted to donate blood. These blood drives collected nearly 6,000 units of blood, at an average of 76 units per drive.
Celebrating the 10 Year Milestone of Saturn National Donor DayThe Saturn Corporation and the United Auto Workers celebrated the 10th anniversary of National Donor Day on and around February 14, 2007.
Saturn retailers have volunteered to hold 1,987 donor campaigns;
226,421 units of blood have been collected �in what is believed to be America’s largest annual one-day national donation drive;
Over 12,000 potential marrow donors have been �added to the National Marrow Donor Program Registry at Donor Day campaigns. There have been 24 marrow matches – 24 patients fighting life-threatening blood diseases have received a second chance thanks to Saturn National Donor Day.
Thirty-nine ABC members participated in nearly �165 blood drives around the nation in 2007 alone, collecting over 36,000 pints of blood.
National programs are made possible by funds raised by the Foundation for America’s Blood Centers.
The National Blood Donor RegistryAfter the tragic events of September 11, 2001, ABC launched the National Blood Donor Registry on AmericasBlood.org. The Registry allows Web site visitors to notify community blood centers of their interest in becoming volunteer blood donors by completing the contact information form. Since 2002, 6,260 donors have registered online, 1,550 of them between April 1, 2006 and March 31, 2007.
My Blood, Your BloodThe My Blood, Your Blood program has been widely adopted by ABC members since its launch seven years ago. In 2006, ABC distributed nearly 1,500 programs in the United States, Canada and Latin America. A successful e-mail campaign announcing the availability of the program to schools and other educational organizations yielded 650 direct requests from schools to ABC members.
The My Blood, Your Blood program is made possible by the commitment and financial support of the Foundation for America’s Blood Centers.
Donor Recruitment and Marketing WorkhopThe ABC Donor Recruitment and Marketing (DR/M) Workshop held in Grand Rapids, Mich., attracted over 70 participants. Twenty-eight ABC blood center members were represented at the workshop. Topics included diversity recruitment, benchmarking and data collection, donor life cycle management, frequency programs, and use of predictive models in recruitment, retention and growth of donors. For the past four years, the ABC DR/M Steering Committee has planned and organized workshops and education seminars that focus on best practices and programs in the fields of blood donor recruitment, donor marketing, and education. These workshops have been a valuable forum for ABC members to exchange ideas, share practices, and present lessons learned.
Marketing
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SurveysBlood Donation Options StudyAmerica’s Blood Centers conducted a survey in April 2006 to determine the U.S. population’s interest in blood donation and awareness of donation options. Survey Sampling International, LLC, distributed the online survey to 60,000 Internet panel members. More than 2,500 panelists responded, with 455 rating themselves as likely to donate blood in the next 12 months. Baxter Corporation sponsored the study.
Automation StudyCarter BloodCare was one of four ABC members that participated in a similar ABC survey in May of this year assessing current donors’ awareness of and attitudes towards automated collection systems. The study yielded more than 1,000 responses.
Blood Donor Loyalty Study: The Impact of Process/Wait Time on Return PropensityIn fall 2005, America’s Blood Centers launched the Benchmarking and Best Practices Initiative (BBPI) to discover whether specific aspects of blood centers’ customer service have an impact on donor retention and defection.
The second BBPI study, conducted in May 2006 by ABC and sponsored by Baxter Corporation, probed the impact of actual and expected time (in minutes) at the blood collection facility on donors’ return propensity.
World Blood Donor Day (WBBD) was established in 2000 by the World Health Assembly to thank volunteer blood donors and all of those who help to promote voluntary, altruistic and repeated blood donation.
ABC participated at a commemorative event held at the Pan American Health Organization’s (PAHO) headquarters. The event gave ABC members an opportunity to thank donors and especially recognize the contribution of volunteers (donors or otherwise) who support blood donation, either through community education or blood donor care. PAHO had asked ABC to designate a volunteer to represent community blood centers. Former Miss North Dakota, Jacqueline Johnson, nominated by United Blood Services (North Dakota), was selected to attend the event as the “Regional Outstanding Volunteer” representing the ABC network. She was recognized together with other outstanding volunteers from Brazil, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Nicaragua, St. Lucia, Surinam, and Uruguay. Her dedication to blood donation began as a high school student in Fargo. She embraced coordinating blood drives, collecting hundreds of donation pledges with enthusiasm. Over the past year, Jacqueline has spoken to 90 communities and helped collect over 5,000 blood products, motivating people of all ages.
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Awards of Excellence
This year, America’s Blood Centers honored the nation’s top organizations and individuals for promoting volunteer blood donation and awareness of the everyday need for blood. Corporations, civic groups, media, and individuals received acclaim for saving lives through blood donation and for supporting non-profit, community based blood programs at the Awards of Excellence ceremony that took place at the ABC Annual Meeting in Arlington, Va.
10th Annual Awards of Excellence RecipientsBlood Drive Awards
Most Creative DrivesBarnett Harley-Davidson United Blood Services (El Paso, Texas)
Florida’s Blood Centers – Port Charlotte Florida’s Blood Centers, Inc.
Most Productive DrivesCorpus Christi Army Depot Coastal Bend Blood Center
Digi-Key Corporation United Blood Services (Fargo, N.D.)
KeySpan Energy Brooklyn/Staten Island Blood Services A Division of New York Blood Center
School Blood Drive AwardSaint Patrick High School LifeSource, Chicagoland’s Blood Center
ABC-Saturn Retailer’s Challenge Awards
Most Creative CampaignSaturn of Rockford Rock River Valley Blood Center
Most Productive CampaignBob Moore Saturn Oklahoma Blood Institute
Media of the Year AwardKHOU-TV, Channel 11 Gulf Coast Regional Blood Center
Corporation of the Year AwardAmerican Airlines Carter BloodCare
Larry Frederick AwardRodney Ford LifeSouth Community Blood Centers
National Humanitarian Service AwardJack Dean Patterson Carter BloodCare
Thomas F. Zuck Lifetime Achievement AwardRosser L. Mainwaring, MD Michigan Community Blood Centers
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10th Annual Awards of Excellence Special Recognition RecipientsBlood Drive CategoryCincinnati Bengals Hoxworth Blood Center
School Blood Drive CategoryMoisés E. Molina High School Carter BloodCare
Riverview High School Florida Blood Services
Voorhees High School New Jersey Blood Services A Division of New York Blood Center
Media CategoryKBIZ/KTWA; KISS/KRKN; KLEE/KOTM; TVO 3; KYOU Fox 15 Mississippi Valley Regional Blood Center
New York Daily News New York Blood Center
Corporation CategoryThe NASCAR Foundation Florida’s Blood Centers, Inc.
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Income SummaryApril 2006 through March 2007
Financials
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Expense SummaryApril 2006 through March 2007
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The Foundation for America’s Blood Centers
Member Grants/ Operations Research InitiativesThe Foundation for America’s Blood Centers (FABC) awarded grants totaling over $430,000 in fiscal year 2006-07 in support of both donor recruitment and operations research programs and projects conducted by ABC and its members. The following programs received support:
BloodCenter of Wisconsin in conjunction with �Mississippi Blood Services and Carter BloodCare’s Radio Frequency Identification (RFID) in the Blood Product Supply Chain ($64,500)
Blood Centers of the Pacific’s “Donors for Life” ($25,000) �
Blood Centers of the Pacific’s Donor �Frequency Model ($30,000)
Community Blood Center’s (Dayton, �Ohio) My Blood, Your Blood High School Student Activities Booklet ($8,000)
Florida Georgia Blood Alliance’s Building �Partnerships with Hospitals to Increase Awareness, Visibility, and Blood Donations ($15,000)
LifeShare Blood Centers’ “For Us, About Us” ($25,000) �
Northwest Florida Blood Center’s Research �Project on Donor Recruitment and Retention Model for Military Blood Drives ($25,000)
ABC’s National Programs ($66,640) �
ABC’s � My Blood, Your Blood Education Marketing Campaign ($50,000)
ABC’s Data Warehouse Development �and Deployment ($80,000)
ABC’s Research, Develop, and Pilot a Blood �Conservation Program ($50,000)
Endowment CampaignA three-year, $1 million fundraising effort was launched in 2005 to support the operation of FABC. The results were outstanding. Seventy-three members made pledges, which totaled more than $1 million. Phase I of the campaign has reached the final stage, as we are finalizing the collection of third year pledges. One hundred percent participation continues to be sought as we begin planning for Phase II.
AwardsAt the annual ABC Awards of Excellence Program, the Foundation recognized several organizations and one member center for their outstanding financial and in-kind donations in support of education and awareness initiatives this past year. Abbott Diagnostics, Johnson & Johnson, Pall Corporation and Canadian Blood Services received President’s Circle Awards for contributions totaling at least $100,000. FABC also presented leadership awards to Roche Diagnostics and Terumo Medical Corporation for their generous contributions.
Gulf Coast Regional Blood Center received the 2006 Gambro BCT Award of Excellence in Donor Recruitment for their “Commit for Life” program. Chosen for its results and national application, this program aims to increase the current blood supply, the frequency of donations amongst individual donors, and educate the community about the importance of regular blood donations.
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Members
CanadaCanadian Blood Services1800 Alta Vista DrOttawa, Ontario K1G 4J5Tel: (613) 739-2045Fax: (613) 739-2099www.blood.ca
Héma-Québec4045 Côte Vertu BlvdSaint-Laurent, Québec H4R 2W7Tel: (514) 832-5000Fax: (514) 904-8555hema-quebec.qc.ca
United States
Alaska
Blood Bank of Alaska4000 Laurel StAnchorage, AK 99508-6312Tel: (907) 222-5602Fax: (907) 222-5683www.bloodbankofalaska.org
Arizona
Blood Systems, Inc.6210 E Oak St [85257-1104]PO Box 1867Scottsdale, AZ 85252-1867Tel: (480) 675-5700Fax: (480) 675-5766www.bloodsystems.org
California
Blood Bank of San Bernardino and Riverside Counties384 W Orange Show Rd [92408-2028]PO Box 5729San Bernardino, CA 92412-5729Tel: (909) 386-6800Fax: (909) 381-2036www.bbsbrc.org
Blood Bank of the Redwoods2324 Bethards DrSanta Rosa, CA 95405-8537Tel: (707) 545-1222Fax: (707) 575-8178www.bbr.org
Blood Centers of the Pacific270 Masonic AveSan Francisco, CA 94118-4496Tel: (415) 749-6663Fax: (415) 921-6430www.bloodcenters.org
BloodSource1625 Stockton BlvdSacramento, CA 95816-7089Tel: (916) 456-1599Fax: (916) 739-8219www.BloodSource.org
Central California Blood Center3445 N First StFresno, CA 93726-6868Tel: (559) 224-2900Fax: (559) 225-1602www.cencalblood.org
Delta Blood Bank65 N Commerce St [95202-2371]PO Box 800Stockton, CA 95201-0800Tel: (209) 943-3830Fax: (209) 462-0221www.deltabloodbank.org
Houchin Community Blood Bank5901 Truxtun AveBakersfield, CA 93309-0610Tel: (661) 323-4222Fax: (661) 327-8242www.hcbb.com
Northern California Community Blood Bank2524 Harrison AveEureka, CA 95501-3280Tel: (707) 443-8004Fax: (707) 443-8007www.nccbb.org
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Members
San Diego Blood Bank440 Upas StSan Diego, CA 92103-4900Tel: (619) 400-8294Fax: (619) 220-8416www.sandiegobloodbank.org
Colorado
Bonfils Blood Center717 Yosemite StDenver, CO 80230-6918Tel: (303) 363-2201Fax: (303) 340-2751www.bonfils.org
Delaware
Blood Bank of Delmarva100 Hygeia DrNewark, DE 19713-2085Tel: (302) 737-8406Fax: (302) 737-8233www.delmarvablood.org
Florida
Community Blood Centers of South Florida1700 N State Road 7Lauderhill, FL 33313-5006Tel: (954) 735-9600Fax: (954) 735-2839www.cbcsf.org
Florida Blood Services10100 MLK Jr. St N [33716-3806]PO Box 22500Saint Petersburg, FL 33742-2500Tel: (727) 568-5433Fax: (727) 570-9773www.fbsblood.org
Florida Georgia Blood Alliance536 W 10th StJacksonville, FL 32206-3526Tel: (904) 353-8263Fax: (904) 358-7111www.igiveblood.org
Florida’s Blood Centers, Inc.8669 Commodity CircleOrlando, FL 32819Tel: (407) 248-5090Fax: (407) 248-5095www.floridasbloodcenters.org
LifeSouth Community Blood Centers4039 Newberry RdGainesville, FL 32607-2342Tel: (352) 224-1660Fax: (352) 334-1650www.lifesouth.org
Northwest Florida Blood Center1999 E Nine Mile RdPensacola, FL 32514-7747Tel: (850) 434-2535Fax: (850) 469-9514www.nfbcblood.org
Southeastern Community Blood Center1731 Riggins RdTallahassee, FL 32308-5317Tel: (850) 877-7181Fax: (850) 877-7435www.scbcinfo.org
Suncoast Communities Blood Bank1760 Mound StSarasota, FL 34236-7761Tel: (941) 954-1600Fax: (941) 951-2629www.scbb.org
Georgia
Shepeard Community Blood Center1533 Wrightsboro RdAugusta, GA 30904-4078Tel: (706) 737-4551Fax: (706) 733-5214www.shepeardblood.org
Hawaii
Blood Bank of Hawaii2043 Dillingham BlvdHonolulu, HI 96819-4024Tel: (808) 848-4705Fax: (808) 848-4737www.bbh.org
23
Indiana
Indiana Blood Center3450 N Meridian St [46208-6499]Indianapolis, IN 46208-4437Tel: (317) 916-5006Fax: (317) 916-5005www.indianablood.org
South Bend Medical Foundation530 N Lafayette BlvdSouth Bend, IN 46601-1098Tel: (574) 236-1386Fax: (574) 234-1561www.sbmflab.org
Iowa
The Blood Center of Iowa431 E Locust StDes Moines, IA 50309-1930Tel: (515) 309-4800Fax: (515) 288-0833www.bloodcenterofiowa.org
Mississippi Valley Regional Blood Center5500 Lakeview PkwyDavenport, IA 52807-3481Tel: (563) 359-5401Fax: (563) 359-8603www.bloodcenter.org
Siouxland Community Blood Bank1019 Jones St [51105-1751]PO Box 1566Sioux City, IA 51102-1566Tel: (712) 224-3162Fax: (712) 252-1013www.siouxlandbloodbank.org
Illinois
Central Illinois Community Blood Center1134 S 7th StSpringfield, IL 62703-2493Tel: (217) 662-4693Fax: (217) 753-8116www.cicbc.org
Community Blood Services of Illinois1408 W University AveUrbana, IL 61801-2398Tel: (217) 367-2202Fax: (217) 367-6403www.bloodservices.org
Heartland Blood Centers1200 N Highland AveAurora, IL 60506-1498Tel: (630) 892-7055Fax: (630) 892-4590www.heartlandbc.org
LifeSource, Chicagoland’s Blood Center1205 N Milwaukee AveGlenview, IL 60025-2498Tel: (847) 298-9660Fax: (847) 803-7685www.lifesource.org
Rock River Valley Blood Center419 N 6th StRockford, IL 61107-4148Tel: (815) 961-2326Fax: (815) 965-8756www.rrvbc.org
24
Members
Mississippi
Mississippi Blood Services1995 Lakeland DrJackson, MS 39216-5095Tel: (601) 368-2672Fax: (601) 984-3783www.msblood.com
Missouri
Community Blood Center4040 Main StKansas City, MO 64111-2390Tel: (816) 968-4050Fax: (816) 968-4430www.savealifenow.org
Community Blood Center of the Ozarks2230 S Glenstone AveSpringfield, MO 65804-3255Tel: (417) 227-5360Fax: (417) 227-5460www.cbco.org
Nebraska
Community Blood Bank100 N 84th St Ste 200Lincoln, NE 68505-3101Tel: (402) 486-9418Fax: (402) 486-9429www.don8bld.org
New Jersey
The Blood Center of New Jersey45 S Grove StEast Orange, NJ 07018-4198Tel: (973) 676-4700Fax: (973) 592-0200www.bloodnj.org
Central Jersey Blood Center494 Sycamore AveShrewsbury, NJ 07702-4205Tel: (732) 842-5750Fax: (732) 842-1617www.cjbcblood.org
Kentucky
Kentucky Blood Center3121 Beaumont Centre CirLexington, KY 40513-1709Tel: (859) 276-2534Fax: (859) 233-4166www.ckbc.org
Western Kentucky Regional Blood Center3015 Old Hartford RdOwensboro, KY 42303-1349Tel: (270) 684-9296Fax: (270) 684-4901www.wkrbc.org
Louisiana
The Blood Center315 S Johnson StNew Orleans, LA 70112-2211Tel: (504) 592-2670Fax: (504) 592-2694www.thebloodcenter.org
LifeShare Blood Centers8910 Linwood AveShreveport, LA 71106-6508Tel: (318) 673-1438Fax: (318) 424-2126www.lifeshare.org
Michigan
Michigan Community Blood Centers1036 Fuller Ave NE [49503-1300]PO Box 1704Grand Rapids, MI 49501-1704Tel: (616) 233-8571Fax: (616) 233-8572www.miblood.org
Minnesota
Memorial Blood Centers737 Pelham BlvdSaint Paul, MN 55114-1739Tel: (612) 871-3300Fax: (612) 871-1359www.memorialbloodcenters.org
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Oklahoma
Oklahoma Blood Institute1001 N Lincoln BlvdOklahoma City, OK 73104-3299Tel: (405) 297-5509Fax: (405) 297-5513www.obi.org
Oregon
Lane Memorial Blood Bank2211 Willamette StEugene, OR 97405-2800Tel: (541) 484-9111Fax: (541) 484-6976www.lmbb.org
Pennsylvania
Central Blood Bank875 Greentree RdPittsburgh, PA 15220-3508Phone: (412) 209-7000Fax: (412) 209-7175www.centralbloodbank.org
Central Pennsylvania Blood Bank8167 Adams DrHummelstown, PA 17036-8625Tel: (717) 566-6161Fax: (717) 566-7850www.cpbb.org
Community Blood Bank of Northwest Pennsylvania2646 Peach StErie, PA 16508-1895Tel: (814) 456-4206Fax: (814) 452-3966www.fourhearts.org
Miller-Keystone Blood Center1465 Valley Center PkwyBethlehem, PA 18017-2292Tel: (610) 691-5850Fax: (610) 691-5748www.giveapint.org
Community Blood Services970 Linwood Ave WParamus, NJ 07652-2399Tel: (201) 705-1618Fax: (201) 265-2032www.communitybloodservices.org
New York
New York Blood Center310 E 67th StNew York, NY 10021-6273Tel: (212) 570-3160Fax: (212) 570-3195www.nybloodcenter.org
North Carolina
Community Blood Center of the Carolinas4447 South BlvdCharlotte, NC 28209-2674Tel: (704) 972-4703Fax: (704) 972-4699www.cbcc.us
Ohio
Community Blood Center349 S Main StDayton, OH 45402-2736Tel: (937) 461-3441Fax: (937) 461-9217www.cbccts.org
Hoxworth Blood Center UC Academic Health Center3130 Highland Ave [45219-2333]PO Box 670055Cincinnati, OH 45267-0055Tel: (513) 558-1271Fax: (513) 558-1279www.hoxworth.org
LifeShare Community Blood Services105 Cleveland StElyria, OH 44035-6166Tel: (440) 322-5700Fax: (440) 322-6240www.lifeshare.cc
26
Members
Texas
The Blood and Tissue Center of Central Texas4300 N Lamar Blvd [78756-3421]PO Drawer 4679Austin, TX 78765-4679Tel: (512) 206-1251Fax: (512) 450-1326www.inyourhands.org
Carter BloodCare2205 Highway 121Bedford, TX 76021-5950Tel: (817) 412-5101Fax: (817) 412-5991www.carterbloodcare.org
Coastal Bend Blood Center209 N Padre Island DrCorpus Christi, TX 78406-2002Tel: (361) 855-4943Fax: (361) 855-2641www.coastalbendbloodcenter.org
Coffee Memorial Blood Center7500 Wallace BlvdAmarillo, TX 79124-2149Tel: (806) 358-4563Fax: (806) 358-2982www.thegiftoflife.org
Gulf Coast Regional Blood Center1400 La Concha LnHouston, TX 77054-1887Tel: (713) 791-6374Fax: (713) 790-1782www.giveblood.org
South Texas Blood & Tissue Center6211 W IH-10San Antonio, TX 78201-2023Tel: (210) 731-5543Fax: (210) 731-5505www.bloodntissue.org
Texoma Regional Blood Center3911 N Texoma PkwySherman, TX 75090-1925Tel: (903) 893-4314Fax: (903) 893-8628www.texomablood.org
Rhode Island
Rhode Island Blood Center405 Promenade StProvidence, RI 02908-4823Tel: (401) 453-8535Fax: (401) 453-8557www.ribc.org
South Carolina
The Blood Connection, Inc.1099 Bracken RdPiedmont, SC 29673-9644Tel: (864) 255-5005Fax: (864) 527-4459www.thebloodconnection.org
Tennessee
Blood Assurance, Inc.705 E 4th StChattanooga, TN 37403-1916Tel: (423) 756-0966Fax: (423) 752-8460www.bloodassurance.org
Lifeblood, Mid-South Regional Blood Center1040 Madison AveMemphis, TN 38104-2198Tel: (901) 529-6396Fax: (901) 529-6393www.lifeblood.org
Lifeline Blood Services/ West Tennessee Regional Blood Center828 N ParkwayJackson, TN 38305-3000Tel: (731) 427-4431Fax: (731) 422-4712www.lifelinebloodserv.org
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Virginia
Virginia Blood Services2201 Westwood AveRichmond, VA 23230-4009Tel: (804) 213-4123Fax: (804) 358-2786www.vablood.org
Washington
Cascade Regional Blood Services220 S “I” St [98405-4221]PO Box 2113Tacoma, WA 98401-2113Tel: (253) 383-2553Fax: (253) 572-6340www.cascadebloodcenters.org
Inland Northwest Blood Center210 W Cataldo AveSpokane, WA 99201-2217Tel: (509) 624-0151Fax: (509) 232-4523www.inbc2.org
Puget Sound Blood Center921 Terry AveSeattle, WA 98104-1256Tel: (206) 292-6574Fax: (206) 373-6635www.psbc.org
Wisconsin
Blood Center of Northcentral Wisconsin211 Forest StWausau, WI 54403-5516Tel: (715) 842-0761Fax: (715) 845-6429
BloodCenter of Wisconsin638 N 18th St [53233-2194]PO Box 2178Milwaukee, WI 53201-2178Tel: (414) 937-6232Fax: (414) 933-6803www.bloodcenter.com
Community Blood Center4406 W Spencer StAppleton, WI 54914-9106Tel: (920) 738-3131Fax: (920) 738-3139www.communityblood.org
Keeping Pace with the Strategic Plan.Annual Report 2006-2007
