Presentation on

KAIZENModern Performance Enhancement Technique

Subject Management Principles, Processes & Organisational Behaviour.

Dr. Hafiz Tamboli.F.Y. MBA HCA

March 2016Ashoka Business School

• Kaizen (改善 ?), Japanese for "improvement." When used in the business sense and applied to the workplace, kaizen refers to activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers.

• Kaizen is a daily process, the purpose of which goes

beyond simple productivity improvement

• Scientific method.

• Total quality management

• Kaizen methodology includes making changes and

monitoring results, then adjusting

• After World War II, to help restore Japan, American

occupation forces brought in American experts to help

with the rebuilding of Japanese industry

PDCA Cycle.

•

5 S1. Seiri – Sorting, Clearing, Classify.• Keep the necessary in work area, dispose or keep in a distant storage area

less frequently used items, discard unneeded items.

5 S2. Seiton – Systematic Arrangement, Straighten, Simplify,

Configure.

• For the most efficient and effective retrieval.

• There should be a place for everything and everything should be in

its place.

• The place for each item should be clearly labeled or demarcated.

• Items should be arranged in a manner that

promotes efficient workflow, with

equipment used most often being the

most easily accessible.

• Workers should not have to bend

repetitively to access materials.

.

3. Seiso – Shining, Sweep, Scrub, Clean and Check

• Clean the workspace and all equipment, and keep it clean, tidy and organized.

• After the first thorough cleaning when implementing 5S, daily follow-up cleaning is necessary in order to sustain this improvement.

• A “Shining” work environment will lead to great efficiency gains.

4. Seiketsu – Standardizing, Stabilize, Conformity.• Work practices should be consistent and standardized.

• Work stations for a particular job should be identical.

• Everyone should know exactly their responsibilities.

5. Shitsuke – Sustaining, self discipline, custom and practice• Once the previous 4 S’s have been established, they become the new way to operate.

• Maintain focus on this new way and do not allow a gradual decline back to the old ways.

• The effect of continuous improvement (Kaizen) leads to less waste, better quality and faster lead times.

.

• 5S was originally intended for manufacturing but works just as well in an office environment or administrative environment or even in a healthcare environment for delivering patient care.

• The 5S system sounds so simple that people often dismiss its importance. However, the fact remains that a neat and clean healthcare facility:

Has higher productivity.

Produces fewer clinical defects.

Means patients do not wait so long for treatment.

Is a safer place to work.”

If you are in the healthcare industry, you will realize that these are big benefits that we constantly strive for.

Why is Kaizen important to create a better business

world?• Kaizen approach helps many firms all across the globe to achieve better

operational excellence and improve their productivity through:

• 1) Discovering problems at their source and solving them at their source;

• 2) Decreasing the waste in some areas;

• 3) Better use of production capacity, capital and employee retention.

• 4) Elimination or transformation of existing procedures

• 5) Concentrating on creative investments and small improvements to get immediate results.

“So Kaizen approach is Making the appropriate and correct use of skills of your employees to further improve the competitiveness. It can greatly contribute towards the growth of your business; standardize the working culture and measure all possible metrics to attain the best market result.”

Unofficial Tagline Of KAIZEN

“Just Do IT”

THANK YOUFor keeping calm and bearing !!!