Karya Technologies - Microsoft Dynamics AX Service Provider

© KARYA Technologies Inc.

Services For

AX


Agenda

About us

What we do ?

How we do it ?

How we do it differently ?

1


Agenda

About us

What we do ?

How we do it ?


2


About Us

3

Able Leadership Resourceful & Focused Viable & Sustainable

• Provider of High-Quality Cost Effective

Enterprise Solutions which includes

o Business Software (ERP & CRM)

o Technology Solutions

o Data Solutions

o Digital Transformation Solutions

o Software Quality Assurance

o Infrastructure Services

• Current Headcount of 983.

o 687 – RDD Center

o 296 – Dispersed globally

• Headquartered in PA,

USA with Research,

Development &

Delivery (RDD) center

in India

• Established in

2007 by Bala

Balasubramanian

Group CEO


History & Evolution

4

Strong Technology Foundation Functional / Business / Domain Expertise Project Management Skills

Balanced Multi-dimensional Growth

2007 2008 2009 2010 2011 2012 2014 2015

Mobile Platform

Development &

Enterprise

Mobility Services

Microsoft Dynamics

Practice

Microsoft

Technology

Solutions

.NET

Framework,

SharePoint, SQL

Server, MSBI,

BizTalk

Infrastructure

with Cloud

Enterprise

Information

Management

Open Source Technology

Web Applications

Social Media Integration

Oracle Platform

Technology Solutions

Quality Assurance

Big Data

More ERPs, CRMs

Internet of Things

CMMI

Action Plan

Technical

Expertise

Functional

Skills

Business

Analysis

Industry

Vertical SMEs

Technical

Writing

Project

Management

Infrastructure

with Cloud


Our Core Values

5

High Performance Service

Organization


Lines of Business

6

Enterprise Solutions

Business Software

(ERP & CRM)

• Salesforce

Technology Solutions

• Digital Transformation (Web Application, Mobile Application, IoT)

• Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)

Data Solutions

• EAI

• MDM

• Data Governance

• DW/BI

Quality Solutions

• Configuration

Management &

Orchestrations

• Cloud Testing

• Mobile Testing

• Security Assurance

• Test Automations

• Managed Testing

Services

Infrastructure

Services

• Cloud Migrations &

Virtualizations

• Hardware, OS,

Network, Storage,

Firewalls• Microsoft Dynamics

Suite (AX, NAV, GP, CRM)

• Microsoft (SQLServer, MSBI, SharePoint, Core .NET, BizTalk)

• Microsoft BI

• Oracle E-Business

Suite

• Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web

Center)

• Oracle BI

Microsoft Platform Solutions

Oracle Platform Solutions

• DevOps

Options

• Ad-hoc support

• Managed Services

• Data Center

Management


Our People

KARYA Technologies

Group Chairman / Group CEO (USA)/CFO

CEO India / VP Global Services

Digital Solutions188

Microsoft Practice 209

Dynamics

Oracle Practice 224

Microsoft Resource Pool

Data Solutions

Data Solutions

Resource Pool

DB Administrators

Data Architects/ Modelers

ETL Developers

Report Developers

Analytics Developers

DW/BI Architects

Integration Experts

MDM Specialists

Data Governance

Consultants

13

08

11

25

08

06

06

06

05

88

Digital Solution

Resource Pool

Web Application Developers

Mobile Application Developers

UI/UX Designers 13

Java 19

.NET 16

iOS 23

Android 31

Windows 19

Hybrid 50

IoT Application Developers 18

Infrastructure Including Cloud 30Quality Assurance 62 DevOps 11

Delivery Manage-

ment Group 90

Delivery Manage-

ment Resource Pool

Delivery

Managers

10

Delivery

Coordinators

23

Business Analysts 31

Industry Vertical

SMEs

18

Technical Writers 09

7

Chief Architect (CTO) Global Delivery Head HR, Admin, Finance (GM)Marketing (CMO)

NAV 20

CRM 15

AX 63

GP 15

SharePoint 23

SQL Server & MSBI 30

Core .NET Developers 40

BizTalk 04

Oracle Resource Pool

Database 41

EBS 47

Fusion Middleware 32

PL/SQL 30

Core Java 36

Hyperion/Essbase 18

OBIEE 21


Global Footprints

8

KARYA’s Headquarters

Research Development

& Delivery Center

Global Clients

143 Clients

75% - End users

25% - ISVs & VARs

18 Countries 10 Industry Verticals


Some of our Esteemed Clients

9

http://www.truland.com/

http://www.truland.com/


Partnering With Technology Leaders

#

Category Partnership Vendor

Supply Chain Management Demand Works, e-con solutions, eBridge, Perfion (PDM)

Business Intelligence Jet Reports, Solver, Atlas, DOMO, Prophix

Integration Talend, Scribe, Scalable Data Systems EDI

Automation Rfsmart

E-Commerce Magento, Kecommerce

Payment Processing Bluepay, Card Connect, Charge Logic

Accelerators DELL SharePoint Migration Suite

Cloud Amazon Web Services, Jitterbit

We Partner with Leading Vendors to Combine Expertise & Provide Complete Solutions for Clients


Agenda

About us

What we do ?

How we do it ?


11


Our Service Offerings

24×7×365 Production Support

KARYA offers end-to-end services to your entire AX Ecosystem

Advisory Solution Delivery

• Implementation/Upgrade

• Infrastructure Setup

• Installation, Configuration

• Data Migration

• Development & Integration

• Recovering Failing Projects

• Quality Assurance

• Training

• Entire AX Ecosystem Support

• Scope: Technical & Functional

• Duration: Post Go-Live & Stable State

• Types: Level 1, Level 2, Level 3

• Environment Monitoring

• Failure Recovery

• Security/Access Support

• AX Functionality Support

• Patches & Service Packs

• Performance Tuning (Reactive)

12

2012 2009 4.0

• Healthcheck Assessments &

Recommendations

• Fit Gap Analysis

• Configuration, Customizations,

Localization, BI & Integration

• Advanced Technology &

Automation

• Performance & Security

• Architecture, Planning & Roadmap

• Infrastructure Plan

• Implementation/Upgrade Plan

• Failover & Disaster Recovery

AX Application

SQL Server

SharePoint

Business Intelligence

Integrations

Add-ons

Infrastructure

AX Ecosystem


Our Core Competency – Microsoft Dynamics AX

13

Competency Dynamics AX Dynamics NAV Dynamics GP Dynamics SL Dynamics CRM

Overall

• Certified Solutions

Architects, Technical and

Functional Consultants










• Certified Solutions Architect,

Technical and Functional

Consultants

• Financial Management

• Human Capital Management

• Production

• Supply Chain Management

• Procurement and Sourcing

• Retail

• Project Management and

Accounting

• Sales and Marketing (CRM)

• Service Management

• Business Intelligence

Functional

• Financial Management


• Manufacturing

• Project Management

• Sales, Marketing, Service


• Financials

• Human Resources

• Supply Chain

• Manufacturing


• Field Service

• BI & Reporting

• Financials

• Payroll

• Supply Chain

• Manufacturing


• Field Service

• BI & Reporting

• Sales

• Marketing

• Customer Service

• Social

• Mobile

• Online

Technical

• X++, .NET , Morphx

• MSBI SSIS, SSRS, SSAS

• Enterprise Portal

• Management Reporter

• AX Version- 3.0, 4.0, 2009,

2012 R3, AX 7, Retail POS

• C/SIDE Development

• SSIS, SSRS, SSAS

• LS Retail NAV

• NAV Version- 3.0, 4.0, 5.0,

NAV 2009 R2, 2013, 2015,

2016

• FRx

• Dexterity development Dexterity

Report Writer, Modifier, Crystal

Reports


• GP Version- 7.5, 8.0, 9.0 &10.0,

2010, 2013, 2015 R2, 2016

• VB/VBA


• SL Version- 7.0 (2011)

• Business Analytics

• .NET

• Version- 3.0, 4.0 ,2011,

2013, 2015, 2016

Hosting• Azure, Private Cloud and On

premise

• Azure, Private Cloud and On

premise


premise


premise


premise

Integration

• Web Services, Microsoft

SharePoint, Microsoft Office,

CRM and any Third Party

software




software




software




software




software


Sure Step Methodology

We Enforce Methodology in all Phases

14

Mitigates RisksImproves Consistency

& PredictabilityIncrease Agility

Scope, Timeline &

QualityAssured Conformity

Comprehensive Methodology Tool, Templates & Good Practices AX, NAV, GP, CRM & SL

Sales Delivery Operations

Diagnostic Analysis Design Development Deployment Operations

Thoroughness Requirement Analysis Fit Gap Analysis


Microsoft Dynamics License Resale

• New Licenses

• BREP Renewals

• We help in getting new Licenses and BREP Renewals at Sizeable Discounts

• We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)

• We help Educate/Try out/Productionalize – Periodic releases by Microsoft

• New feature packs

• Patches

• Documents

• We make Migration to/Addition of new Microsoft Dynamics products easier with our Process &

License assistance

Why KARYA for Microsoft Dynamics Licenses?

15

LICENSES/HOSTING


Operations, Maintenance & Support

16

Objective

• Post go-live Stabilization

• Stable State Maintenance & Support

• Proactive & Reactive

• Environment Monitoring

• Security Admin – User Role and Privileges

• Troubleshooting

• Failure Recovery

• Bug Fix related Development

• Core AX – X++

• Integration - .NET, Web Services, EDI

• MSBI - SSIS, SSRS, SSAS

• Proactive Maintenance

• SP, Patches, Hotfix

• Performance Tuning

• Health Check and Diagnostics

• Non Production Env Mgmt

• Vendor Liaising

• Deployment

• AX Application

• SQL Server

• Hardware & OS

• Network

Multi-Channel Multi-Level 24×7×365

Technical Support

• Functional Setups/Configurations

• Troubleshoot & Fix

• Data Analysis & Reconciliation

• Month End/Year End Closures

• EU Functional Support

• How to Use it

• Comprehensive Training

• Testing Support

Functional Support

24×7×365 PRODUCTION SUPPORT

• Financial Management• Human Capital Management• Production• Supply Chain Management • Procurement and Sourcing • Retail • Project Management and Accounting • Sales and Marketing (CRM) • Service Management• Business Intelligence


`

17

Operations, Maintenance & Support24×7×365 PRODUCTION SUPPORT

* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests

** Key Influencing Factors – 1. Amount of Customization 2. Data Volume 3. Industry Vertical

Technical support*

DevelopmentTotal hours

per monthFunctional supportAdministration

• Bug and break fix

failure

• Recovery and minor

developments Core

AX, Integration BI

• Module,

configuration,

training, Data

reconcillation,

monthly/yearly

closing

• Security – User role and

privileges

• Environmental monitoring

• Proactive and reactive

• Maintenance (SP, Patches and

hot fixes), DB and other

Microsoft Technology Support

Typical activities

167 (45%) 361119 (35%)83 (20%)3 to 6** months post

go live stabilization

hours (percentage)

86 (50%) 17128 (20%)57 (30%)Stable state hours

(percentage)


Implementation & Upgrade

18

New Implementations

• From any ERP/no ERP to Dynamics AX

• Single Instance/Single Domain, Single Instance/Multi Domain

• Global Rollouts

Failing ERP Project Recovery & Stabilization

High Availability and Cloud Based Environment

• Dynamics AX, SQL Server and SharePoint

Upgrades

• Upgrade to latest version AX 2012 R3, AX 7 from any prior versions

• Upgrade of Customizations, Add-on Solutions

• With or without code optimization

Data Migration

• New Set-up/Migration of Master , Transaction and Opening Balances

SOLUTION DELIVERY


Implementation Services - Two Phase Approach

19

Mode of engagementTask Pricing

Fit Gap Analysis

• Customization Analysis for Upgrades

• Remove, Migrate or Rebuild

• New Requirement Development

• Industry Vertical Add-on Recommendation

Scope Definition

Deliverable

Comprehensive study of existing business system

• Infrastructure & Architecture

• Setup, configuration

• Development environment

• Reporting, Data warehousing and Business

Intelligence

• All External and Internal Interfaces

• Upgrade or Re-implement

Decisions

• Detailed Approach

Document with Project Plan

• Schedule & Cost Estimates

Implementation of the Project Plan

• Execution

• Control

• Implementation & Go-Live

• Training

• 15 day Go-Live support

• Extended AMC

1st

phase

2nd

phase

Hybrid

SOLUTION DELIVERY

T&M

T&M with

Estimates


Development (Customizations & Enhancements)

20

• Core AX Application

• Integration

• Reporting and BI

• Add-Ons

SOLUTION DELIVERY

First Phase Second Phase

• Solution Design

• Delivery Approach

• Estimates

• Project Plan

Testing DeploymentDevelop-

ment

Requirement

Gathering

Analysis

Maintenance


FTP

Web Services

Messaging

ETL, EAI

• Portals

• Commerce Solutions

• Mobility

• SharePoint

• MS Office

• CRM

• Quote/Order

Management Systems

• Payroll

• Other LOB Systems…

• EDI

• Vendors/Customers

• Statutory/Compliance

• Other Third Parties

21

Enterprise Integration (New & Enhancements)SOLUTION DELIVERY


Microsoft Business Intelligence

22

Features• Self-Service• Visualization• Mobile Devices• Cloud Orchestrations

Flat FilesFlat Files

EPMBusiness

Intelligence/

Analytics

ODS

Data Warehouse

OLAP Cube Dashboards

BI Portals

Data Sources IntegrationBatch (ETL) Real-time (EAI)

Data Warehouse Reporting & AnalyticsReports, KPI Dashboards

and Score Cards

Microsoft

ESB

Objectives• Operational Efficiency• Sales & Marketing Effectiveness• Financial Analytics• Web Analytics

SOLUTION DELIVERY


Training Services

23

Curriculum

Structuring

Content

Sourcing &

Development

Training

Delivery

Training Need

AnalysisAssessments

Our Approach – Custom Training

• Product Functionality Focused Training

• Role-based Training

• Train the Trainer

• End User Training – Business and

Technology

• On-Job Training

• Greatly Enhances Productivity

• Real-time Hands-on

• Certified/Experienced Trainers

Types of Trainings Key Benefits

SOLUTION DELIVERY


Our Approach

Advisory Services

24

Our Current Engagements

Analyze the Situation

Identify the Problem

Shortlist Solution Options

Evaluate Options with Working Prototypes

Recommend Best Solution

Methodology

Do

cu

men

tati

on

Deta

il Orie

nta

tion

Justification

• Assessments & Recommendations

• Fit Gap Analysis

• Configuration, Customizations,

Localization, BI & Integration

• Advanced Technology & Automation –

Mobile Devices, Barcode, RFID &

Mobile Devices, Beacons

• Performance & Security

• Architecture, Planning & Roadmap

• Infrastructure Plan

• Implementation/Upgrade Plan

• Failover & Disaster Recovery


KARYA’s Industry Verticalization

25

Industries We Serve

6% 2%

21%

51%

13%

7%

Agriculture Food & Forestry

Health care

Manufacturing

Services

Supply Chain Management

Utilities

ADVISORY


KARYA’s Industry Verticalization (Contd…)

26

Agriculture Food & Forestry

• Dairy Products

• Food & Beverage

• Poultry

• Wood Processing Ship Building

Health Care

• Hospital

• Pharmaceuticals

Utilities

• Natural gas

• Electricity

• Telephone

• Water

Services

• Automotive

• Carpentry

• Education

• Engineering- Construction/

Electrical/Electronics

• Equipment Rental

• Financial Services

• Hotel/ Hospitality

• Information Technology

• Management Consultancy

• Packaging

• Professional Services

• Thermal Solutions

• Travel

Manufacturing

• Discrete Automotive

• Discrete Medical devices

• Process Building Materials

• Process Cement

• Process Chemicals

• Process Metal Finishing

• Process Paper

• Process Pharmaceuticals

• Process Plastics

Supply Chain Management

• Logistics/Distribution/ Transportation

• Retail

• Trading / Export/Import

• Trading Apparel

• Warehouse and Inventory Management

• Whole Sale

ADVISORY

• Metal Mining

• Oil & Gas

Mining


Add-ons

27

To Enhance Automation & Productivity To bring Last Mile Functionalities

Buy or Build ? Either way KARYA can help !!!

Technology Add-ons

ADVISORY

Horizontal Add-ons Vertical Add-ons

• Automation – BPA, BPM, WFM,

Replication

• Collaboration – Portals, e-Mailers,

SMS, Document Management

System

• Integration – Mobility, EDI, e-

commerce

• Can be Horizontal or Vertical

• Administration/Facilities

• Corporate Finance

• Enterprise Asset Management

• General

• Human Capital Management

(HCM) – Staffing


(SCM)

Micro Vertical & Last Mile Functionalities

• Agriculture

• BFSI

• Education

• Food and Beverage

• Fashion

• Hospitality

• Healthcare and Pharmaceuticals

• Manufacturing – Discrete

• Manufacturing – Process

• Media and Entertainment

• Services

• Retail


Specialized Services for ISVs & VARs

28

ISVs VARs Key Benefits

• Pre-sales Support (RFP, POC,

Documentation)

• Product/Add-on Development

• Core Functionality

• BI

• Integration

• Adv. Tech Features – Mobility ,

RFID, Bar Code

• White Labelled Implementation

Services

• White Labelled Product/Production

Support

• Resell

• White Labelled Services

• Pre-sales Support (RFP, POC,

Documentation)

• Implementation & Upgrade

• Development

• Integration


• Consulting & Training

• 24×7×365 Operations,

Maintenance & Production

Support

• Add-ons

• Infrastructure with Cloud

• Hosting Services

• Resources

• Scalability of Resources –

Demand Based

• Dedicated if required

• White Labelling

• Cloud & Hosting Services

• Confidentiality of IP

• Favourable Pricing


Mobile Enabling Dynamics AX

29

Mobile

Enabling

Dynamics AX

Time &

Expenses

Retail POS

Field

services

CRM

Inventory,

Warehouse

and

Logistics

Business

Intelligence(BI)

Manufacturing

Management

HR

Management


Our Technology

Microsoft

Mobile

30


Agenda

About us

What we do ?

How we do it ?


31


Engagement

32

How we do it ?

Process

Documents Executed

Delivery Mechanism with Tool

Knowledge Transfer

Types of Engagement

Overall Process

Collaboration – Mode, Timings

Modes of Engagement

People & Logistics

Pricing

Our IT Security & Compliance Standards


Types of Engagement

33

Types

Opted

During

Support Requests (Mostly)

Project Requests (Occasionally)

We Support you for the Hours

Purchased

You Purchase certain Monthly

hours, We agree scope and

serve you for the hours

Resource Requests

We Offer Fully Dedicated

Resources

You request certain

skillset(s). We Fulfil, & you

manage those Remote

Resources as your team

License Requests

We help Procure Licenses

Project Requests

We Undertake Projects

You can assign us end-to-

end projects

We help you purchase

Microsoft, Oracle and other

third-party licenses, Cloud

and other Hosting spaces

• System Monitoring Break

fixes & other Production

Support Activities

• Application Design &

Development

• Sys Admins, DBAs

• Developers

• QA/QC Resources

• Application Design &

Development

• Infrastructure

Implementations,

• Quality Assurance

• Microsoft Dynamics

Licenses,

• Oracle

• Dell


`

Overall Process

34

Document Execution & Engagement Kick-offSign MSA, SOW, SLA

Formal kick off meeting

Designate KARYA/Client POCs

Establish Client ConnectivityVPN & Preferred Access Tools

Setup Client in KDMS*

Knowledge TransferOn all aspects to our senior Functional & Technical

Consultants

Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test,

Maintain

CollaborateContinuous Meetings, Reporting and KDMS

• High Degree of Resource Scalability

• Much Faster Resolution

• All Technical, Functional, Administration and

Industry Vertical experts under one roof

• Judicious combination of People, Processes &

Tools

Highlights of our Engagement Process

On

e-t

ime

Ta

sk

s

Re

cu

rrin

g T

as

ks

* KDMS is KARYA’s Delivery Management Portal, a SharePoint based Web Application hosted on Azure


Documents Executed

Default

SLAMaster Service Agreement

SOW

SLA

Mutual Signing of KARYA’s MSA with

Default SLA

Mutual signing of the first SOW along

with SLA and Engagement Kick-Off

Mutual signing of additional SOWs for

subsequent projects during the course of

time

35


`

`

`

Knowledge Transfer

36

Identify Systems Relevant to KARYA’s Scope

Gain Access to the Relevant Systems

Document Findings and Review with Client

360o Technical Analysis

360o Functional Analysis

Inventory the Client’s Enterprise System

Socialize within our Delivery/Support Team

From KARYA to ClientApproach

Objective

Understand

• As-Is Scenario

• Current Pain Points

Document

• To Fill Gaps

• To Educate KARYA Support Teams

Scope

• Depends on Scope of SOW

• Comprehensive or Targeted

• Core Application

• Add-ons or Legacy Systems (if any)

Method

• Use Senior Consultants and Developers

• Run Scripts, Inspect Logs

• Review

• Processes

• Documentations

• Code Base

• Conduct Client Interviews

From Client to KARYA

Project Requests

• Design Documents – Functional & Technical

• User Adoption Training & Documentation

• Best Practices Documents

Support Request

• Requests Knowledge Base – Issues & Resolutions

• Operational Statistics

• User Instructions


`

Delivery Mechanism with Tool

37

`

What is a Request? – One of the Four from the Client

• Project Requests (PR) Such as

• Analysis Design - FRD, BRD, FDD, TDD

• Application Development – Core AX, Reporting/BI, Integration

• Implementation & Upgrade

• System Architecture

• Tool Assessments/Selections

• Documentations

• Support Requests (SR) Such as

• 24×7×365 Operations, Maintenance and Prod Support

• Hardware, Software, Network, DB and AX

• Failure Recovery, Break Fix

• Security and Access related

• Infrastructure and Sys Admin Tasks

• How Stuff works

• Resource Requests (RR) Such as

• Admins – SQL Server, AX

• Developers – AX, MSBI

• Project Managers and Business Analysts

• License Requests (LR) Such as

• Microsoft Dynamics Licenses

• Other Microsoft Product Licenses

• Third-party Products Licenses

• Web/Cloud Hosting Services

Request Management


Delivery Mechanism with Tool (Contd…)

38

`

Request Pipeline

New PipelineRequest created, categorized,

estimated & client approved

Execution PipelineRequest gets worked on

Client UAT PipelineRequest undergoes Client

UAT

Billing PipelineRequest gets Invoiced

Request HistoryRequest gets Archived

`

Advantages of using KDMS

• Strongly SLA driven

• Alerts and Workflows at right stages

• Works well for Project, Support Requests &

Advisory Requests

• Handles Traditional & Agile Methodologies

• Complete Visibility

• Cloud-hosted and Web-based Solution

• Accessible Anytime Anywhere

• Real-time status updates on Requests

• Placeholder for relevant SDLC Documents

• Knowledge base that stores/grows – Issues &

Solutions


Collaboration – Multi - Modal

39

Chat

• Ability to adapt to any Client Mode of Messaging

System

• Support Professional Conference Platforms like

Skype, WebEx, Go To meeting, join me

Status Reporting

• Sharing Project Artefacts Plans, Estimates,

Strategy and Roadmaps

• Send Meeting Requests

Client System

Access/Connectivity

• Static IP

• Virtual Private Network (VPN)

• Cloud (DropBox)

• Common Source Controls (BitBucket)

Day-to-day Task/

Activity

• Adapt to the clients existing

Test Management, Bug Tracking, Task

Management Tools / Usage of Common tools

• Propose a new model after POC

• Usage of KARYA’s in-house tool (KDMS)

E-mail

Status updates

• Daily, Weekly, Monthly, Quarterly and Annual

Status Reports Sharing, Project Artefacts Plans,

Estimates, Strategy & Roadmaps

Exclusive Mail group

• Access only to Client and KARYA members

• Send Meeting Requests

Conferencing

• Ability to adapt to any Client Mode of

Conferencing

• Support Professional Conference Platforms like

Skype, WebEx, Go To meeting, join me

Modes of Conferencing

• Voice Conferencing

• Web Conferencing

• Video Conferencing


Collaboration – Timings

• Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours.

• Support Requests will be fulfilled on 24×7×365 basis.

40

KARYAs

Standard

Business

Hours

Sydney,

Australia

Tokyo,

Japan

Indian

Standard Time

Dubai,

UAE

Frankfurt,

Germany

London,

UK

NewYork,

US

Los Angeles,

US

2:00 PM 1:00 PM 9:30 AM 8:00 AM 6:00 AM 5:00 AM 12:00 AM 9:00 PM





4:30 PM 3:30 PM 12:00 PM 10:30 AM 8:30 AM 7:30 AM 2:30 AM 11:30 PM

5:00 PM 4:00 PM 12:30 PM 11:00 AM 9:00 AM 8:00 AM 3:00 AM 12:00 AM

5:30 PM 4:30 PM 1:00 PM 11:30 AM 9:30 AM 8:30 AM 3:30 AM 12:30 AM

6:00 PM 5:00 PM 1:30 PM 12:00 PM 10:00 AM 9:00 AM 4:00 AM 1:00 AM




8:00 PM 7:00 PM 3:30 PM 2:00 PM 12:00 PM 11:00 AM 6:00 AM 3:00 AM

8:30 PM 7:30 PM 4:00 PM 2:30 PM 12:30 PM 11:30 AM 6:30 AM 3:30 AM

9:00 PM 8:00 PM 4:30 PM 3:00 PM 1:00 PM 12:00 PM 7:00 AM 4:00 AM






12:00 AM 11:00 PM 7:30 PM 6:00 PM 4:00 PM 3:00 PM 10:00 AM 7:00 AM

Timings


`

Modes of Engagement – People & Logistics

* Need based Travel

41

Use Cases KARYA’s Site

• 24×7×365 Operations,

Maintenance &

Production Support

• Development Projects

• Infrastructure Services

Project Manager (POC)

Resource Pool:

• Solution Architect

• Functional Consultants

• Technical Consultants

• Technical Writers

• QA/QC

Modes

Mode 1

Mode 2

Fully

Remote (to

the Client)

Client Site

• None

• Implementation Projects

• Comprehensive Industry

Vertical Add-ons

• Training

Project Manager (POC)

Resource Pool:

• Solution Architect

• Functional Consultants

• Technical Consultants

• Technical Writers

• QA/QC

Hybrid

Mode of

Engagement

• Project Manager (POC)

• Solution Architects*

• Sr. Functional

Consultants*

• Sr. Technical

Consultants*

• Industry Vertical SMEs*

Resource Location


IT Security & Compliances

42

Stringent IT Security Policies to Secure Clients’ Information & IT Assets

Well Defined Security Policies & Standards• Perpetual Employee Training

• Periodic Review

Physical & Environmental Security• Secure Facility Inside & Out

User Access Control

Secured Communications & Operations• Authorized/Secured Information Exchange

• Secured Websites

• Secure Media Handling

• Tele-Commuting & Mobile Computing

• Information Backup

• BCP & DR Sites

Network Security• Network Access Control

• Security of Network Services

Monitoring & Control• Fault Logging & Reporting

• System Audits

IT Compliances we are aligned with

ISO, PCI DSS, SOC 2, Safe Harbor, SOX

Industry Vertical Compliance we Service

HIPAA, HL7 , FDA, CAPA, MSDS, USDA, CPSC, CPSIA


Agenda

About us

What we do ?

How we do it ?


43


ValueEfficiency (Time, Cost, Quality)

Client Focus SLA Compliance & Professionalism

Global Delivery ModelAgile, Responsive & Communicative

Competency (Skills, Experience & Complex Problem Solvers)AX Solution Architects, AX Administrators, Functional & Technical Consultants

Business Analysts, Project Managers, SMEs

44

Why KARYA Technologies?

Comprehensiveness (Depth & Breadth of Services)Advisory, Delivery & 24x7 Production Support Services for

Architecture, Infrastructure, Application Design, Development, Integration & QA


Beyond Basics

45

Performance Tuning

Add-ons Micro

Vertical & Last Mile

Functionality

Productivity &

Automation

Mobility Solutions

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Dynamics AX Version Landscape

For More Information on Support Lifecycle: http://support.microsoft.com/lifecycle/search/Default.aspx?sort=PN&alpha=Dynamics%20AX

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Most Stable Version: December 2012

• Microsoft Dynamics AX 2012 R2 Cumulative Update 7 (CU7 released on Nov 2013)

Recently Released Version: April 2014

• Microsoft Dynamics AX 2012 R3 Cumulative Update 8 (CU8 released on Nov 2014)

Expected in Mid 2015

• Microsoft Dynamics AX 7.0 – Code Name: Rainier

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Older Versions

Mainstream

Support End DateProduct

Extended Support End

Date

AX 4 SP1 10/13/2009 10/13/2009

AX 4 SP2 10/11/2011 10/11/2016

AX 2009 (RTM) 1/11/2011 1/1/2011

AX 2012 (RTM) 10/9/2018 10/12/2021

AX 2012 R3 10/9/2018 10/12/2021

AX 2012 R2 10/9/2018 10/12/2021

AX 2009 SP1 4/4/2015 10/9/2018

http://support.microsoft.com/lifecycle/search/Default.aspx?sort=PN&alpha=Dynamics AX


What’s New in Rainier?

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Expected New Features

• Will be available as Infrastructure as a Service (IaaS)

• Microsoft Azure

• SQL Azure’s DaaS (Data as a Service)

• Next Generation User Interface (Browser-based)

• New “Workspace” through browsers which are platform independent,

replacing the current windows based Client

• Improved user experience based on HTML5 Technology

• Support for Development Tasks through Visual Studio (IDE

replacement for MorphX)

Date post:	22-Jan-2018
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