I  was  born  in  Olympia,  Washington  

University of

Washington Then  I

 went  to  scho

ol  at:  

Bachelor of Arts, International Marketing, Minor in Japanese Cultural Studies

Managed  sales,  procurement,  product  launches      

Created  logos,  packaging,  newsle<ers,  collateral    

Wrote  training  manuals  and  standards  

1997  -­‐  1999  

…built  1st  program  website..  

…created  global  export  database…  

1999  -­‐  2001  And  then  I  went  to  work  at:    

Started  programs  in  South  Korea  and  Taiwan…  

…launched  guerilla  campaigns  throughout  Asia…  

…and  made  ads  for  all    global  programs  

2001  -­‐  2007   And  then  it  just  got  be>er….  

sales  increase  in  five  years  !!  

Pioner  

2007  -­‐  2008  Follow  up  act:    Concierge  with  Apple  

Pioneered  New  P

osiEon  –  Over  40

0  Personal  Shopp

ing  Sessions    

38%  Increase  in  Customer  Service  Rankings  

2008  -­‐  2010  Saw  the  need  for    users  at  home  and  office…    

…so  founded  an  IT  consultancy  specializing  in  Apple  products…    

..performed  troubleshooNng,  repair  service  and  training…    

…and  made  more  customers  REALLY  happy  

In  2007  started  a  markeNng  consultancy…  

Developed  websites,  collateral,  logos,      POS  tags,  slide  decks  

Refined  export  databas

es,  craTed  whitepapers  

Retooled  markeNng  plans  CraTed  app  and  mobile  strategies  

University of

Washington Mobile Business Strategy

Certificate

What’s  Next?  

Combining  tradiNonal  markeNng  with  cuXng  edge  digital  and  mobile  methods  to  create  the  intersecNon  between  

‘virtual’  technology  and  ‘tangible’  business…  

…or  what  I  like  to  call  –  ‘Omni-­‐Channel’  SoluNons  

Feel  free  to  reach  out:  dochtermann@me.com