KUWAIT COMPUTER SERVICESíéTéçÇÑJ)cTçéRÜÇÑJ)UKÜa^)íÇcl

Kuwait Computer Services (K.C.S)

Mussad Al-Saleh Bldg. Soor Street, Kuwait City

P.O.Box 5113, SAFAT 13052, Kuwait

Phone: + 965 241 0799

Fax: + 965 245 9019

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Excellence Since 1976

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

02 15

Organization Summary Technology Project Management

Company Name: Kuwait Computer Services (K.C.S)

Head office: Mussad Al-Saleh Bldg. Soor Street, Kuwait CityP.O.Box 5113, SAFAT 13052, KuwaitPhone: + 965 241 0799Fax: + 965 245 9019www.kcs.com.kw

FoundedIncorporated in 1976 in Kuwait as a Private Kuwaiti Shareholding Company

Operation OfficesBahrain, KSA, Kuwait

Vision:Become the Premium System Integration Solutions Provider for the Region

Mission: Maintain up-to-date high level in-house expertise to develop and localize solutions as per market

requirements. This is reinforced by sustaining the partnerships with the international network of

technology providers

Core Technologies:Video, Voice and Data (Information Technology and Telecommunications)

Specialty Operations:Security (Managed & Unmanaged), Smart Facilities, Enterprise Systems & Applications Integration,

Access Control, Time Attendance, Biometrics identification

Technology Partners: Lenel, Derwent, Securysat Fleet, Aeroscout, FOMGUARD, PEVAC-ME, IDL Turnstile Gates, Webmethods,

Cognos, ActiveIdentity, Infor Systems, Robertson & Blums Corp., Identix, A4Vision.

KCS maintains a high level of project implementation standards. Such standards and protocols adhere

to the international standards published by PRINCE2 and PMI.

KCS project management definition is “Project Management is the discipline of organizing and

managing resources (e.g. people) in such a way that the project is completed within defined scope,

quality, time and cost constraints”.

Scope, quality, time and cost are the main parameters of KCS management of any project. Maintaining

a small variance between Planned and Actual values is the next ambitious value during project

management.

In general, KCS internal project management system differentiates stages and phases of projects as:

1. Phase 1: Initiation2. Phase 2: Planning3. Phase 3: Execution4. Phase 4: Controlling5. Phase 4: Closing

In each of the phases defined tasks are set to meet per phase goals and objectives. A strategic overlay

of integrated phase approach allows cost effective implementation and project life cycle. The integrated

system also serves the quality control and time of implementation by dynamically allocated proper

resources when needed.

During the initiation phase, KCS management issues the project charter as a key deliverable of the

phase. In the project charter we find the assignment of the project manager, final Scope of Work, sealing

cost, time and quality constrains. Moreover, a partial authority’s matrix is presented with internal

workflow QA system reference.

In the Planning phase, the project manager prepares his resources to work as an integrated unit to meet

planned objectives. The resources are categorized as:

1. Financial2. Human3. Materials4. Tools5. Space

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

14 03

Technology & Relationships Organization Summary

ActivIdentity Corporation is the trusted provider of identity

assurance solutions for the enterprise, government, healthcare,

and financial services markets worldwide. The company

provides the only fully-integrated platform enabling

organizations to issue, manage and use identity devices and

credentials for secure access, secure communications, legally

binding digital transactions, as well as smart citizen services.

A4Vision develops advanced biometric solutions using

breakthrough 3D machine vision technology. Our Intelligent

Identity solutions provide the ability to make secure and

informed decisions using advanced 3D face recognition.

Secury SAT, is a leading provider of satellite tracking systems.

The system presented is the core of all service solutions

presented. The essence of the service is asset protection and

tracking.

PEVAC ME, The services of specialized firms have always been

used for access control of military installations, embassies,

airports etc. However in today's society, this subject is no longer

limited to these specific vulnerable sectors. Companies as well

as private people are showing increased interest in the safety of

their property, know-how, etc. and are looking for effective

solutions to protect themselves.

Services: Technology engineering & design, procurement, installation, testing, commissioning, project

management, help desk support, workshop services, operation & maintenance, training, certification,

remote support management, Third Party Inspection.

Projects Geography:Kuwait, Bahrain, KSA, Iraq, Qatar, UAE, Jordan, Iran, Yemen, Sudan, Syria, Egypt & Oman

Human Resources: (65) staff, (30) contracted.

Strategic Alliances: 14 international companies

Insurance: Al-Takafuliah Private Insurance

Bank: Commercial Bank of Kuwait, Gulf Bank, National Bank of Kuwait

Solicitors:Al-Saleh and Partners Law Firm

Certification: All major represented products.

Quality Assurance: Internal QA Policy guided by the ISO 9001

Memberships and Affiliations:International Organizations and Universities Research Centers.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

04 13

Our Vision Technology & Relationships

“Become the Premium System Integration Solutions Provider for the Region”

Cognos is the world leader in business intelligence (BI) and

performance management solutions. We provide world-class

enterprise BI, planning and consolidation software and services

to help companies plan, understand and manage financial and

operational performance.

Infor delivers business-specific software that helps enterprising

organizations of all sizes adapt to rapid change. With

experience built in, our solutions are helping more than 70,000

companies meet their goals in a global marketplace. So go

ahead. Be as innovative as you want to be. As ready to seize

new opportunities. Infor is right beside you. Changing what you

expect from a business software company.

SunSystems is a portfolio of integrated financial management

and business intelligence applications, which help

decision-makers, gain a broader perspective on the business,

and provide the ability to analyze the operational detail. For

more than 20 years, we have delivered global, low-risk solutions

that are designed for rapid, low-cost deployment, helping our

users to meet the demands placed on the finance function.

Robertson & Blums Corporation is a leading consulting

company, providing IT and management solutions based on ERP

II class systems, which enable companies to raise their

competitive edge.

L-1 (parent of identix) L-1 Identity Solutions provides a full

range of fingerprint and palm, facial and iris biometric

technologies, as well as systems and solutions that empower

the identification of individuals in large-scale identity

management programs.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

12 05

Technology & Relationships Our Mission

AeroScout's enterprise visibility solutions use standard Wi-Fi

wireless networks to accurately locate and manage assets and

people in multiple environments. The AeroScout system includes

indoor and outdoor real-time asset location (RTLS), long range

Active RFID, choke-point visibility and telemetry, enabling

customers in numerous industries to drive revenues and cut

costs.

FOMGuard is a representative product of all the fiber optic

sensing and detection solutions developed by FOMGuard Inc.,

which impeccably detects intruders’ attempts to cut the fence or

break it using excessive forces. The operational mechanism of

the fiber optic sensor system is to measure the strengths and

travel times of the light wave pulse it sends to and receives from

the fiber optic sensor net attached to the existing fence and

check any discrepancies in the strengths or travel time of the

pulse.

3COM is a leading global provider of enterprise and

small-business networking solutions that help organizations

achieve their business and networking objectives. The company

has had a major impact on computer networking since the

creation of Ethernet in the 1970s.

WebMethods is a leading solutions provider for EAI. After

WebMethods has merged with Software AG, both create the

largest EAI software provider in the world. 4,000 global

customers achieve measurable business results by modernizing

and automating their IT systems and rapidly building new

systems to meet growing business demands.

“KCS is its Employees Who are the Loyal Trained Capabilities that Constitute the Center of Excellence used by Clients to Profit from the use of Advanced Technology”

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

06 11

Offerings (Products & Services) Technology & Relationships

KCS core competencies are spread over two functional strategic business units (SBU’s). These two units

consist of independent business processes and quality systems that govern compliance with industry

best practice and international standards/regulations.

Moreover, the solutions presented by KCS to its clients are unique. This is evident as KCS team of

engineers assists the client at the conceptual level, proof of concept, implementation and operation and

maintenance. Also, the solutions are made of multiple technologies with consideration to its current and

future application. KCS consultants work on gathering information that is critical to the solution

integrity and application.

Security Management Solutions (SMS)This SBU deals with digital security solutions related to CCTV, Access control, Physical Asset

Management (Tracking), command centers and others. The unit solutions are engineered, designed and

implemented by KCS staff in collaboration with international technology providers. The solutions core

relies on LENEL Systems products and services and its high level of adaptability and modularity.

Enterprise Solutions (ES)This SBU is specialized in enterprise centric solutions related to business intelligence, enterprise

performance management, CRM and others. These solutions are also produced in-house with open

platform technologies presented by international companies.

Some of the companies that KCS has direct or in-direct

relationship with are:

Microsoft, we're motivated and inspired every day by how our

customers use our software to find creative solutions to

business problems, develop breakthrough ideas, and stay

connected to what's most important to them.

Oracle, For almost 30 years, Oracle has been helping customers

like you manage your business systems and information with

reliable, secure, and integrated technologies.

Lenel Systems International is a UTC fire and security

company. Lenel proven field experience and multidisciplinary

approach as of its alliances with other sister companies such as

(OTIS, CARRIER, PRATT AND WHITNEY) allows accurate

solutions implementations with high level of integration.

Derwent design, develop and manufacture advanced infrared

illumination and number plate capture solutions which define

performance levels for critical technical surveillance. With a 15

year history based on engineering expertise, Derwent's field

proven products are today being delivered to critical locations

on every continent.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

10 07

Enterprise Solutions Security Management Solutions

KCS successfully helps you increase the value your IT organization provides the enterprise and to achieve

business results faster by revolutionizing the way you build systems, improve business processes,

integrate applications and leverage existing investments through our well known EAI, BPM & SOA

product suites & toolsets.

At the core of our EAI suite is an advanced ESB (Enterprise Service Bus) that provides the foundation for

your SOA with enterprise-class features you need, ensuring success. It uniquely combines proven

application integration capabilities, high-speed messaging, and support for B2B, legacy applications

and event-driven technologies to create the most complete integration infrastructure available.

Professional ServicesFollowing our Consultation, development, implementation and successful deployment of solutions, we

continue to provide consulting services and production support to our clients in order to ensure that we

address any immediate and future applicable changes that might be arise out of emerging technologies,

business process changes or compliance to match newer standards and policies.

Training and knowledge transfer: Educating your people is essential to make the most of your IT

infrastructure, but time and budgets can be limiting, resulting in a lower return on your technology

investment. A flexible education structure is needed to meet the demands of your workforce and your

business.

KCS helps you identify a set of your resources that work with us throughout the development and

implementation phase and learn from our implementation and best practices methodologies, thus

enabling you to maximize performance and productivity.

KCS Professional Services capabilities are extended through partnerships with high performing vendors

and technology implementation partners such as Software AG, webMethods, Cognos, Infor, Roberston

& Blums, Viaserv, ActiveIdentity. Oracle and Microsoft.

The security industry is on the top of the list of industries that

incorporated technology to change the way its services are created,

implemented, operated and managed. Technology applications

became an integral part of any modern security solution.

Whether, the client needs are surveillance, access control or merely

tracking of assets, multiple technologies constitute the final

solution. The common denominators of any technology based security solutions are acquiring,

transmitting, collecting, analyzing and storing.

At KCS, our security core competencies revolve around the common denominators. The in-house

expertise can accommodate high end secure technologies to use in any of the denominators phases. It

is important to allow our client to have freedom of design and create an independent solution of

trademarks that is functionality centric. Therefore, KCS has chosen to use LENEL as the core of its

systems and designs for its high level of integration to multiple technologies and machine language.

Having said that, KCS classifies its security solutions based on the level of modularity and complexity. In

general, there are three distinct classes of offering that are:

1. Enterprise Security Management Solutions (ESMS)2. Total Security Management Solutions (TSMS)3. Custom Security Management Solutions (CSMS)

Enterprise Security Management Solutions (ESMS©)This solution offering is considered the most modular solution. It is also empowered by its centralization

ability that presents seamless integration with the enterprise existing infrastructure and core services.

The fact that the solution is centralized offers today’s IT departments the ease of controlling remote

location, configuring new sites, centralized alarm management, redundancy, fault tolerance and

command center capabilities.

Most of our clients evolve into the ESMS as part of their strategic security plan side by side with their

business development plans. We join our clients at the stage of drawing board to assist them to choose

competent solutions that fits their current and future needs.

C O M P L E X I T Y

MODULARITY

ESMSTSM

SSCMS

0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0

Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

08 09

Security Management Solutions Enterprise Solutions

Total Security Management Solutions (TSMS©)This is client’s entry level to medium security solution with less complexity and modularity. It

incorporates multiple functionalities and services that are specific to a unified homogenous system

(Template System) or to a geographical location.

The capabilities of the offering are wide in comparison to your day to day security needs. The solutions

will present clients with a turnkey solution to manage all their day to day security department activities.

This can include indoor/outdoor access control, parking, badging, alarm management and visitor’s

control.

The solutions are not industry specific as it is more functionality specific. Hence, the limitations of

implementation of such solutions are governed by client’s requirements.

Custom Security Management Solutions (CSMS©)The CSMS solutions are very specific solutions to a specific need. These solutions can be part of a larger

existing client security infrastructure or part of a building management system. In essence, custom

solutions are made with any degree of modularity based on existing systems and required

functionalities. In addition, at this level of solutions the environment of implementation will play a great

role in dictating the solutions parameters.

Clients tend to choose these solutions when they have immediate or very specific needs. This then will

be handled by our customization team in parallel with our technology partners.

Kuwait Computer Services offers a range of business-specific solutions to address your toughest

enterprise challenges.

Enterprise ApplicationsWhen it comes to business challenges, one size clearly doesn't fit all. Specific problems demand specific

solutions. And the solutions that give you the most value come packaged with the right functionality, so

they require less customization, shorter implementation times, and fewer IT resources to maintain. Those

same solutions must be delivered by a company with the business expertise, commitment, scale, and

financial stability to address any and all of your requirements-from small to large, from local to global-as

you grow and change.

KCS has invested in trained consultants and expertise in packaged solutions such as Business

Intelligence, Enterprise Planning, Financial Management System, Performance Management, Human

Capital Management, Enterprise Asset Management, Time & Attendance solutions.

Enterprise Application Integration & SOAIntegrated Enterprise systems have become an

imperative in today's global and dynamic business

environment. Many enterprises are still struggling with

implementation, customization, integration, upgrade

and maintenance issues, thus requiring a cost effective

implementation approach.

FMSCRM EPM HCM BI

ESSO

Standalone Applications

FMS

CRMEPM

BI

HCM

ESSO

0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0

Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

08 09

Security Management Solutions Enterprise Solutions

Total Security Management Solutions (TSMS©)This is client’s entry level to medium security solution with less complexity and modularity. It

incorporates multiple functionalities and services that are specific to a unified homogenous system

(Template System) or to a geographical location.

The capabilities of the offering are wide in comparison to your day to day security needs. The solutions

will present clients with a turnkey solution to manage all their day to day security department activities.

This can include indoor/outdoor access control, parking, badging, alarm management and visitor’s

control.

The solutions are not industry specific as it is more functionality specific. Hence, the limitations of

implementation of such solutions are governed by client’s requirements.

Custom Security Management Solutions (CSMS©)The CSMS solutions are very specific solutions to a specific need. These solutions can be part of a larger

existing client security infrastructure or part of a building management system. In essence, custom

solutions are made with any degree of modularity based on existing systems and required

functionalities. In addition, at this level of solutions the environment of implementation will play a great

role in dictating the solutions parameters.

Clients tend to choose these solutions when they have immediate or very specific needs. This then will

be handled by our customization team in parallel with our technology partners.

Kuwait Computer Services offers a range of business-specific solutions to address your toughest

enterprise challenges.

Enterprise ApplicationsWhen it comes to business challenges, one size clearly doesn't fit all. Specific problems demand specific

solutions. And the solutions that give you the most value come packaged with the right functionality, so

they require less customization, shorter implementation times, and fewer IT resources to maintain. Those

same solutions must be delivered by a company with the business expertise, commitment, scale, and

financial stability to address any and all of your requirements-from small to large, from local to global-as

you grow and change.

KCS has invested in trained consultants and expertise in packaged solutions such as Business

Intelligence, Enterprise Planning, Financial Management System, Performance Management, Human

Capital Management, Enterprise Asset Management, Time & Attendance solutions.

Enterprise Application Integration & SOAIntegrated Enterprise systems have become an

imperative in today's global and dynamic business

environment. Many enterprises are still struggling with

implementation, customization, integration, upgrade

and maintenance issues, thus requiring a cost effective

implementation approach.

FMSCRM EPM HCM BI

ESSO

Standalone Applications

FMS

CRMEPM

BI

HCM

ESSO

0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0

Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

10 07

Enterprise Solutions Security Management Solutions

KCS successfully helps you increase the value your IT organization provides the enterprise and to achieve

business results faster by revolutionizing the way you build systems, improve business processes,

integrate applications and leverage existing investments through our well known EAI, BPM & SOA

product suites & toolsets.

At the core of our EAI suite is an advanced ESB (Enterprise Service Bus) that provides the foundation for

your SOA with enterprise-class features you need, ensuring success. It uniquely combines proven

application integration capabilities, high-speed messaging, and support for B2B, legacy applications

and event-driven technologies to create the most complete integration infrastructure available.

Professional ServicesFollowing our Consultation, development, implementation and successful deployment of solutions, we

continue to provide consulting services and production support to our clients in order to ensure that we

address any immediate and future applicable changes that might be arise out of emerging technologies,

business process changes or compliance to match newer standards and policies.

Training and knowledge transfer: Educating your people is essential to make the most of your IT

infrastructure, but time and budgets can be limiting, resulting in a lower return on your technology

investment. A flexible education structure is needed to meet the demands of your workforce and your

business.

KCS helps you identify a set of your resources that work with us throughout the development and

implementation phase and learn from our implementation and best practices methodologies, thus

enabling you to maximize performance and productivity.

KCS Professional Services capabilities are extended through partnerships with high performing vendors

and technology implementation partners such as Software AG, webMethods, Cognos, Infor, Roberston

& Blums, Viaserv, ActiveIdentity. Oracle and Microsoft.

The security industry is on the top of the list of industries that

incorporated technology to change the way its services are created,

implemented, operated and managed. Technology applications

became an integral part of any modern security solution.

Whether, the client needs are surveillance, access control or merely

tracking of assets, multiple technologies constitute the final

solution. The common denominators of any technology based security solutions are acquiring,

transmitting, collecting, analyzing and storing.

At KCS, our security core competencies revolve around the common denominators. The in-house

expertise can accommodate high end secure technologies to use in any of the denominators phases. It

is important to allow our client to have freedom of design and create an independent solution of

trademarks that is functionality centric. Therefore, KCS has chosen to use LENEL as the core of its

systems and designs for its high level of integration to multiple technologies and machine language.

Having said that, KCS classifies its security solutions based on the level of modularity and complexity. In

general, there are three distinct classes of offering that are:

1. Enterprise Security Management Solutions (ESMS)2. Total Security Management Solutions (TSMS)3. Custom Security Management Solutions (CSMS)

Enterprise Security Management Solutions (ESMS©)This solution offering is considered the most modular solution. It is also empowered by its centralization

ability that presents seamless integration with the enterprise existing infrastructure and core services.

The fact that the solution is centralized offers today’s IT departments the ease of controlling remote

location, configuring new sites, centralized alarm management, redundancy, fault tolerance and

command center capabilities.

Most of our clients evolve into the ESMS as part of their strategic security plan side by side with their

business development plans. We join our clients at the stage of drawing board to assist them to choose

competent solutions that fits their current and future needs.

C O M P L E X I T Y

MODULARITY

ESMSTSM

SSCMS

0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0

Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

06 11

Offerings (Products & Services) Technology & Relationships

KCS core competencies are spread over two functional strategic business units (SBU’s). These two units

consist of independent business processes and quality systems that govern compliance with industry

best practice and international standards/regulations.

Moreover, the solutions presented by KCS to its clients are unique. This is evident as KCS team of

engineers assists the client at the conceptual level, proof of concept, implementation and operation and

maintenance. Also, the solutions are made of multiple technologies with consideration to its current and

future application. KCS consultants work on gathering information that is critical to the solution

integrity and application.

Security Management Solutions (SMS)This SBU deals with digital security solutions related to CCTV, Access control, Physical Asset

Management (Tracking), command centers and others. The unit solutions are engineered, designed and

implemented by KCS staff in collaboration with international technology providers. The solutions core

relies on LENEL Systems products and services and its high level of adaptability and modularity.

Enterprise Solutions (ES)This SBU is specialized in enterprise centric solutions related to business intelligence, enterprise

performance management, CRM and others. These solutions are also produced in-house with open

platform technologies presented by international companies.

Some of the companies that KCS has direct or in-direct

relationship with are:

Microsoft, we're motivated and inspired every day by how our

customers use our software to find creative solutions to

business problems, develop breakthrough ideas, and stay

connected to what's most important to them.

Oracle, For almost 30 years, Oracle has been helping customers

like you manage your business systems and information with

reliable, secure, and integrated technologies.

Lenel Systems International is a UTC fire and security

company. Lenel proven field experience and multidisciplinary

approach as of its alliances with other sister companies such as

(OTIS, CARRIER, PRATT AND WHITNEY) allows accurate

solutions implementations with high level of integration.

Derwent design, develop and manufacture advanced infrared

illumination and number plate capture solutions which define

performance levels for critical technical surveillance. With a 15

year history based on engineering expertise, Derwent's field

proven products are today being delivered to critical locations

on every continent.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

12 05

Technology & Relationships Our Mission

AeroScout's enterprise visibility solutions use standard Wi-Fi

wireless networks to accurately locate and manage assets and

people in multiple environments. The AeroScout system includes

indoor and outdoor real-time asset location (RTLS), long range

Active RFID, choke-point visibility and telemetry, enabling

customers in numerous industries to drive revenues and cut

costs.

FOMGuard is a representative product of all the fiber optic

sensing and detection solutions developed by FOMGuard Inc.,

which impeccably detects intruders’ attempts to cut the fence or

break it using excessive forces. The operational mechanism of

the fiber optic sensor system is to measure the strengths and

travel times of the light wave pulse it sends to and receives from

the fiber optic sensor net attached to the existing fence and

check any discrepancies in the strengths or travel time of the

pulse.

3COM is a leading global provider of enterprise and

small-business networking solutions that help organizations

achieve their business and networking objectives. The company

has had a major impact on computer networking since the

creation of Ethernet in the 1970s.

WebMethods is a leading solutions provider for EAI. After

WebMethods has merged with Software AG, both create the

largest EAI software provider in the world. 4,000 global

customers achieve measurable business results by modernizing

and automating their IT systems and rapidly building new

systems to meet growing business demands.

“KCS is its Employees Who are the Loyal Trained Capabilities that Constitute the Center of Excellence used by Clients to Profit from the use of Advanced Technology”

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

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Our Vision Technology & Relationships

“Become the Premium System Integration Solutions Provider for the Region”

Cognos is the world leader in business intelligence (BI) and

performance management solutions. We provide world-class

enterprise BI, planning and consolidation software and services

to help companies plan, understand and manage financial and

operational performance.

Infor delivers business-specific software that helps enterprising

organizations of all sizes adapt to rapid change. With

experience built in, our solutions are helping more than 70,000

companies meet their goals in a global marketplace. So go

ahead. Be as innovative as you want to be. As ready to seize

new opportunities. Infor is right beside you. Changing what you

expect from a business software company.

SunSystems is a portfolio of integrated financial management

and business intelligence applications, which help

decision-makers, gain a broader perspective on the business,

and provide the ability to analyze the operational detail. For

more than 20 years, we have delivered global, low-risk solutions

that are designed for rapid, low-cost deployment, helping our

users to meet the demands placed on the finance function.

Robertson & Blums Corporation is a leading consulting

company, providing IT and management solutions based on ERP

II class systems, which enable companies to raise their

competitive edge.

L-1 (parent of identix) L-1 Identity Solutions provides a full

range of fingerprint and palm, facial and iris biometric

technologies, as well as systems and solutions that empower

the identification of individuals in large-scale identity

management programs.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

14 03

Technology & Relationships Organization Summary

ActivIdentity Corporation is the trusted provider of identity

assurance solutions for the enterprise, government, healthcare,

and financial services markets worldwide. The company

provides the only fully-integrated platform enabling

organizations to issue, manage and use identity devices and

credentials for secure access, secure communications, legally

binding digital transactions, as well as smart citizen services.

A4Vision develops advanced biometric solutions using

breakthrough 3D machine vision technology. Our Intelligent

Identity solutions provide the ability to make secure and

informed decisions using advanced 3D face recognition.

Secury SAT, is a leading provider of satellite tracking systems.

The system presented is the core of all service solutions

presented. The essence of the service is asset protection and

tracking.

PEVAC ME, The services of specialized firms have always been

used for access control of military installations, embassies,

airports etc. However in today's society, this subject is no longer

limited to these specific vulnerable sectors. Companies as well

as private people are showing increased interest in the safety of

their property, know-how, etc. and are looking for effective

solutions to protect themselves.

Services: Technology engineering & design, procurement, installation, testing, commissioning, project

management, help desk support, workshop services, operation & maintenance, training, certification,

remote support management, Third Party Inspection.

Projects Geography:Kuwait, Bahrain, KSA, Iraq, Qatar, UAE, Jordan, Iran, Yemen, Sudan, Syria, Egypt & Oman

Human Resources: (65) staff, (30) contracted.

Strategic Alliances: 14 international companies

Insurance: Al-Takafuliah Private Insurance

Bank: Commercial Bank of Kuwait, Gulf Bank, National Bank of Kuwait

Solicitors:Al-Saleh and Partners Law Firm

Certification: All major represented products.

Quality Assurance: Internal QA Policy guided by the ISO 9001

Memberships and Affiliations:International Organizations and Universities Research Centers.

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

02 15

Organization Summary Technology Project Management

Company Name: Kuwait Computer Services (K.C.S)

Head office: Mussad Al-Saleh Bldg. Soor Street, Kuwait CityP.O.Box 5113, SAFAT 13052, KuwaitPhone: + 965 241 0799Fax: + 965 245 9019www.kcs.com.kw

FoundedIncorporated in 1976 in Kuwait as a Private Kuwaiti Shareholding Company

Operation OfficesBahrain, KSA, Kuwait

Vision:Become the Premium System Integration Solutions Provider for the Region

Mission: Maintain up-to-date high level in-house expertise to develop and localize solutions as per market

requirements. This is reinforced by sustaining the partnerships with the international network of

technology providers

Core Technologies:Video, Voice and Data (Information Technology and Telecommunications)

Specialty Operations:Security (Managed & Unmanaged), Smart Facilities, Enterprise Systems & Applications Integration,

Access Control, Time Attendance, Biometrics identification

Technology Partners: Lenel, Derwent, Securysat Fleet, Aeroscout, FOMGUARD, PEVAC-ME, IDL Turnstile Gates, Webmethods,

Cognos, ActiveIdentity, Infor Systems, Robertson & Blums Corp., Identix, A4Vision.

KCS maintains a high level of project implementation standards. Such standards and protocols adhere

to the international standards published by PRINCE2 and PMI.

KCS project management definition is “Project Management is the discipline of organizing and

managing resources (e.g. people) in such a way that the project is completed within defined scope,

quality, time and cost constraints”.

Scope, quality, time and cost are the main parameters of KCS management of any project. Maintaining

a small variance between Planned and Actual values is the next ambitious value during project

management.

In general, KCS internal project management system differentiates stages and phases of projects as:

1. Phase 1: Initiation2. Phase 2: Planning3. Phase 3: Execution4. Phase 4: Controlling5. Phase 4: Closing

In each of the phases defined tasks are set to meet per phase goals and objectives. A strategic overlay

of integrated phase approach allows cost effective implementation and project life cycle. The integrated

system also serves the quality control and time of implementation by dynamically allocated proper

resources when needed.

During the initiation phase, KCS management issues the project charter as a key deliverable of the

phase. In the project charter we find the assignment of the project manager, final Scope of Work, sealing

cost, time and quality constrains. Moreover, a partial authority’s matrix is presented with internal

workflow QA system reference.

In the Planning phase, the project manager prepares his resources to work as an integrated unit to meet

planned objectives. The resources are categorized as:

1. Financial2. Human3. Materials4. Tools5. Space

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Excellence Since 1976 Excellence Since 1976

Excellence Since 1976 Excellence Since 1976 Excellence Since 1976 Excellence Since 1976

16 01

Technology Project Management Managing Directors Letter

During the planning phase we also manage to produce a more detailed project plan. The level of details

produced works as the reference and guide for all project departments. This implementation guide will

become the final reference for any information required during the project life cycle.

Post planning phase is execution. In this phase, the project manager authorized partial or total task

groups based on the detailed plan. Mobilization and deployment of resources as per their respective

planned values are initiated.

The increasing number of resources needed for a project should be controlled for optimization. This

places a project in a parallel phase of controlling. In this phase the project manager assigned control

department/unit initiates its quality, cost, time and resources controls. The activation of these protocols

will enhance the project deliverables at closing time. Then such information post closing can be used as

a reference for a real-time event viewer of the project life cycle.

As for the closing phase, the project manager applies the final check list and confirms on the

deliverables matching the intended goals and objectives prior to client handover. A loop cycle of

corrections could be initiated if a variance is higher than tolerance rate.

While managing a project many knowledge areas are applied such as the accredited:

1. Integration Management 2. Scope Management 3. Time Management 4. Cost Management 5. Quality Management 6. Human Resource Management 7. Communications Management 8. Risk Management 9. Procurement Management

By applying the techniques of project management, KCS adds to its corporate structure a very rich

method statement of approaching client’s needs. This is summarized by the output of the project

standards applied during implementation, which in return provides clients with utmost real-time data to

predict project deliverables.

Excellence Since 1976

www.kcs.com.kw

KUWAIT COMPUTER SERVICESíéTéçÇÑJ)cTçéRÜÇÑJ)UKÜa^)íÇcl

Kuwait Computer Services (K.C.S)

Mussad Al-Saleh Bldg. Soor Street, Kuwait City

P.O.Box 5113, SAFAT 13052, Kuwait

Phone: + 965 241 0799

Fax: + 965 245 9019

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Excellence Since 1976