KCTM - MIS

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Management Information Systems KARROX COLLEGE OF TECHNOLOGY & MANAGEMENT

www.karrox.com Helpdesk: 66710528 [email protected] 1 of 17

PART A

1. Which among these is not a type of videoconferencing?

A) One way video and one way audioB) One way video and two way audioC) Two way video and two way audioD) None of the above

2. A DSS particularly useful in ____environments

A) Medium riskB) High riskC) Low risk

D) Both A) and B)

3. The study of managing information and its

allied components is referred to as

A) Internal Resources Management

B) Advanced Resources ManagementC) Advanced Component ManagementD) Information Resources Management

4. MIS in it re engineered organization would be

____

A) Process centered

B) Evaluating customer satisfactionC) Expectations and perceptionsD) All the above

5. ____ is the use of optical characterrecognition to convert paper to microfilmrecords to a digital format for storage in a

secondary storage device for easy retrieval andprocessing

A) Teleconferencing

B) Facsimile transmission

C) VideotexD) Imaging

6. The types of data validations are

A) Error specification and error execution

B) Error detection and error execution

C) Error detection and error correctionD) Error execution and error correction

7. Advantage of Expert system is ____

A) Maintain the control over the organizationsknowledgeB) Handle the inconsistent knowledgeC) It can apply to unstructured/partially

structured problemsD) All the above

8. ____ methodology uses information hidingprinciples to ensure that data are processesonly by the correct programs and also in a

correct manner

A) Client server architectureB) OOP

C) Multimedia databasesD) Both A) and B)

9. At a given point of time, one or morepatients are assigned to hospital room; hencethe relationship between the hospital room andthe patients is ____

A) Many to manyB) One to many

C) One to one

D) None of the above

10. ____ are extensively used in financialforecasting

A) Neural networksB) AI

C) Natural languageD) Perceptive systems

11. Which among these is not a basis principleof information management?

A) Information + Insight = Understanding

B) Understanding + Purpose = IntelligenceC) Intelligence + Action = EffectivenessD) None of the above

12. The business performance is measured interms of ____

A) Order book

B) Turnover and inventoryC) Payables and receivablesD) All the above

13. In ____ approach, end user is treated as aresponsible employee who understands the

risks, rewards and implications of developing

systems

A) Stick

B) Carrot

C) SupportD) Sink

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14. A ____ allows the user to query thedatabase and receive summary reports andcustomized reports

A) DDLB) DMLC) DDSD) DLL

15. Reverse reasoning is appropriate when

A) There are multiple goal variablesB) There are many rulesC) Both A) and B)D) None of the above

16. ____ is/are suited only in those situationsin which modest amounts of archival storage

are necessary

A) Diskettes

B) Optical disksC) Both A) and B)D) None of the above

17. ____ is interactive well integrated systems

that provide managers with data, tools andmodels to facilitate semi structured decisions

A) DSSB) ETSC) AID) ES

18. Factors of production includes

A) LaborB) Materials and spare partsC) CapitalD) All the above

19. Which among these is not an activity inmanaging end-user computing?

A) CoordinationB) ExecutionC) Evaluation


20. In ____ step of computer system design,the control points in the processing where

system has change the processing flow from

one routine to other

A) System breakupB) Processing routines

C) Decision routinesD) Print format design

21. ____ is a process of reproducing multiplecopies of a document

A) Imaging

B) ReprographicsC) ReproimagingD) Duplication

22. Which among these is not a competitiveinformation requirement classification?

A) CompetitionB) Firm demandC) Economic trendD) None of the above

23. ____ is the use of computer for displaying astored narrative and graphic material on a CRT

screen

A) Desktop publishing

B) ImagingC) VideotexD) All the above

24. ____ is mode of checking the progress and

activities in order to facilitate the achievementof the organizational objective

A) PlanningB) ControllingC) OrganizingD) Directing

25. ____ is the Meta parallel search, whichreaches across 16 engines & displays non-

duplicated results

A) www.khoj.comB) www.cyber411.com

C) www.infoseek.com

D) www.hotbot.com

26. ____ is a protocol which is used to transmit

and receive web documents

A) NNTP

B) SMTP

C) HTTPD) FTP

27. URI consists of the

A) Name of the machine hosting the resource

B) Name of the resource itself, given as a pathC) Naming scheme of the mechanism used toaccess the resourcesD) All the above

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28. The ____ is a place, person, thing, eventetc., about which the information is recorded

A) Attribute

B) EntityC) ValuesD) Record

29. In the level of Management, the ____ levelperforms tactical planning and control, andneeds informations to discharge the managerial

functions

A) Top managementB) Middle management

C) Junior level managementD) All the above

30. Which among these is not a component of

an IRM?

A) Data processingB) TelecommunicationC) Office AutomationD) None of the above

31. The internal constraints of MIS is/are

A) Cost and resource

B) AcceptanceC) Top management supportD) All the above

32. ____ is the transfer of written or pictorialinformation by the use of special equipmentthat can be read a document image at one end

of a communication channel and make a copyat the other end

A) Teleconferencing

B) Facsmile transmission

C) Audio conferencingD) Word processing

33. OOP is a promising technique to handle____

A) Client server architecture

B) Multimedia databaseC) Distributed databaseD) All the above

34. In general, Strategic MIS can be dividedinto system that

A) Focus on innovation for competitive edge

B) Use information as a weapon

C) Increase productivity and lower the costs of

goods and servicesD) All the above

35. A ____ is a program used to build acustomized DSS

A) DSS generator

B) Custom made softwareC) DSS shellD) All the above

36. ____ is the processing of assessing theimpact of the changes to model variables, the

values of the variables, or the interrelationshipsamong variables

A) Risk analysisB) Goal seeking

C) Model buildingD) What-if analysis

37. Which among these is incorrect statementwith reference to SDLC?

A) Step by step approach of the SDLC suit the

PC-based systemsB) Assumes that system requirements can befrozen during the system analysis phase

C) Both A) and B)D) None of the above

38. The ____ structure is known as scalar

organization or departmental organization

A) Line organizationB) Functional organization

C) Line and staff organizationD) Committee organization

39. DSS

A) Is executed in accordance with pre-established production schedule

B) Is designed to solve semi-structured

problemsC) Does not support decision makers at all

levelsD) All the above are true

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40. ____ use visual images and auditory signalsto instruct computers or other devices such asrobots

A) Computer visionB) Perceptive systemC) LearningD) Natural Languages

41. A particular type of information which isarrived at through some special kind of study

and which helps in management decisions iscalled____ information

A) None action

B) ActionC) RecurringD) Non recurring

42. Reverse reasoning is appropriate whenA) There are single goal variable

B) There are many rulesC) All the rules have to be examined in theprocess of reaching a solutionD) All the above

43. The development of client server applicationis based on

A) Application serviceB) Distribution serviceC) Communication serviceD) All the above

44. Natural networks are extensively used in____ forecasting

A) FinancialB) DemandC) Scientific

D) Sales

45. ____ are normally assigned to one or moreknowledge employees in an office

A) ManagersB) Clerical personnel

C) Secretaries

D) All the above

46. ____ refer to computer systems that enabledesigners to work with a display screeninterface & specifications database to designvarious products

A) CADB) COMC) Groupware

D) In House Television

47. Select the correct statement

A) Information + Insight=IntelligenceB) Understanding +Communication=Effectiveness

C) Data + Relevance=InformationD) Intelligence + Action=Understanding

48. Under ____ organization structure, the line

of authority flows vertically from the topmostexecutive to the lowest subordinate.

A) Committee organizationB) Functional organizationC) Departmental organizationD) Group organization

49. In ____ phase of SDLC, a database andprogram modules are designed and detailed

user procedures are documented

A) System requirementsB) Broad level design

C) Detailed designD) None of above

50. ____ is a progress of activating the plans,structure and group efforts in the desireddirection

A) Organizing

B) PlanningC) DirectingD) Controlling

51. ____ can be defined to be an array ofinterconnected processing elements, each of

which can accept inputs, process them and

produce a single output.

A) Expert System

B) Neural System

C) Artificial IntelligenceD) None of the above

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52. Business the process can not be ranked byits ____

A) Feasibility

B) Manpower IntensiveC) CostD) Impact on value to the customer

53. The software package that provide userswith the electronics equivalent of the organizingand coordinating tools found on a typical office

desk

A) TelecommunicationB) Electronic Bulletin Board

C) Desktop organizerD) Computer Aided Design

54. Decision support system based on ____

model is useful in understanding the behaviouramongst the business variables

A) Management Science ModelB) Operations Research ModelC) Behavioral ModelD) Mathematical Model

55. Major objective of an accountinginformation system are

A) To overcome recognized weaknessB) Generation of MIS reportsC) To create and develop new products


56. ____ financial statement is prepared yearly

to find out the gross profit or gross loss of thefirm

A) Trading account

B) Profit and loss account

C) Trial balanceD) Balance sheet

57. ____ is an example of internal informationdatabase management

A) Financial Plan

B) CompetitionC) Factors of productionD) Industry demand

58. ____ is used to create the expert systemand this process involves building the rule set

A) Expert Systems shells

B) Development engineC) Inference engineD) Market place

59. In ____ decision support systems are basedon comparative analysis and makes use of aformula or an algorithm. Use of simple data

processing tools and business rules are requiredto develop this system.

A) Information analysis system

B) Accounting systemsC) Data analysis systemsD) Status inquiry systems

60. An intelligence phase, which is wellstructured, having diverse kinds of variance

analysis is an example of ____ decisions

A) Semi programmed decisionB) Programmed decisionC) Non-programmed decision

D) Multi programmed decision

61. Disadvantage of prototyping is

A) Expert and user has to spend more time indeveloping the systemB) Code inefficiencies may be a drawback in

terms of functionalityC) Developed system cannot be implementedeasily

D) Communications between the systemanalyst and user is not improved

62. In ____ database model, child can have a

number of parents

A) Hierarchical modelB) Network model

C) Parent modelD) Child model63. ____ is the primary characteristic that the

information must possess

A) TimelinessB) Sensitivity

C) Completeness

D) Objectivity

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64. ____ is an account book in which alltransactions is recorded in a chronological orderand is maintained only in manual system

A) VoucherB) CreditorsC) JournalD) Cash book

65. DML stands for

A) Data Manipulation LiteratureB) Dual Markup LanguageC) Decision Mapping SystemD) Data Manipulation Language

66. ____ factor does not contribute to thefailure of MIS

A) Lack of training and appreciationB) Underestimating the complexity in the

business systemsC) Keeping MIS under continuous surveillanceD) Lack of administrative discipline in followingthe standardized systems

67. Disadvantage of DBMS is

A) Requires large storage space

B) Data security is lessC) Very costlyD) Not flexible

68. The fundamental rethinking and radicalredesign mentioned produces ____

A) Dramatic improvementsB) Marginal improvementsC) Both A) and B)D) None of the above

69. ____ models represent a real life problemsituation in terms of the variables, constantsand parameters expressed in algebraic

equations

A) Management science models

B) Operations research models

C) Behavioral modelsD) Both B) and C)

70. Information which comes under present

activity is/are

A) Product mixB) Market share

C) Return on investmentD) All the above

71. The information is the result of processed____A) DecisionB) Data

C) ActionD) None of the above

72. ____ is the use of computer to prepare

printed output

A) Word processing

B) Desktop publishingC) Archival storageD) All the above

73. The re-engineering initiative begins withviewing the organization through the ____

A) Tasks

B) ProcessC) Function

D) All the above

74. A ____ information is arrived at throughsome special kind of study and which helps inmanagement decision

A) Action InformationB) Non Action Information

C) Recurring InformationD) Non recurring Information

75. In the traditional system environment,

information resources are synonymous with____

A) TelecommunicationB) Data processingC) Office automationD) Both A) and B)

76. An expert system shell is a ready madeprocessor that can be tailored to a specificproblem domain through the addition of the

appropriate ____

A) Development engine

B) Knowledge base

C) Inference engineD) All the above

77. An ____ is/are intended to provide a high

level of problem solving support on their users

A) DSSB) Expert systemC) Both A) and B)D) None of the above

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78. ____ is a type of computer-based supportswhich allows participants to communicatethrough networks with each other

A) TeleconferencingB) Decision roomsC) Both A) and B)D) Decision networks

79. ____ refers to all technologies that eitherplace data into microfilm media such as reel of

microfilm, or those that allow those media to beread by humans

A) COMB) Magnetic tapeC) Optical disksD) None of the above

80. ____ is refers to the grouping of people andactivities in order to facilitate the achievementof the organizational objective.

A) PlanningB) Organizing

C) DirectingD) Management

PART B

81. Reverse reasoning in Inference engine

1. Selects a rule and regards it a problem to be

solved2. Is slower than forward reasoning

3. The rules are examined one after another ina certain order

A) Only 3B) 2, 3

C) Only 1D) 1, 2

82. Computer conferencing

1. Is the use of networked computer to allowmembers of a problem solving team to

exchange information concerning the problemthat is being solved?2. In which the group cannot consists of a large

number of participants3. Differ from audio and video conferencing

A) 2, 3

B) 1, 3

C) 1, 2, 3D) Only 1

83. Behavioral model includes

1. Trend analysis

2. Budgetary system cost

3. Statistical analysis models4. ABC analysis

A) 2, 4

B) 1, 3C) 1, 2, 3D) 1, 3, 4

84. Identify the points related to batchprocessing

1. Are accumulated over time and processedperiodically

2. The data input device may be at a remotelocation and be linked to the system bynetworks3. Processing may be done on a daily weekly oron a monthly basis

4) Results in more efficient uses of computerresources

A) 1, 2, 3, 4B) 1, 2, 3C) 2, 3, 4D) 1, 3, 4

85. Match the following DTP applications withtheir descriptions

Set A1. Technical application2. Administrative application

Set B

a. include documents intended for such internaluse as correspondence, reports, newsletters

etc.,b. include advertisements, broachers and otherdocuments intended for use outside the firm

c. include training materials such as slides,

overhead transparencies and manuals

A) 1 a, 2 b

B) 1 b, 2 c

C) 1 c, 2 aD) 1 a, 2 c

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86. Which among the following are truestatements with reference to re-engineering?

1. The approach to re-engineering aims at

customer focus2. It requires organization restructuring andredesigning based on the process, whichterminates at the customer door

3. It rejects old legacies and proven practice

A) 2, 3

B) 1, 2, 3C) 1, 2D) 1, 3

87. State whether the following statements aretrue or false with reference to Outsourcing

1. It is the hiring of outside professional

services to meet the in-house needs of anorganization

2. use in sourcing for both legacy systems andnew systems3. Outsource the maintenance of legacysystems and use in-house staff to build newsystems

A) 1 True, 2 False, 3 FalseB) 1 True, 2 True, 3 True

C) 1 False, 2 False, 3 FalseD) 1 False, 2 True, 3 True

88. Identify the types of Information from the

points given below

1. Is the by-product of the normal operations of

a business?2. Generally, it is historical or static in nature3. Is aimed at identification of the firmsstrength and weakness

4. Includes the sales forecast, financial plan,

policies and supply factors

A) Environmental Information

B) Competitive InformationC) Internal InformationD) None of the above

89. What are the fundamental operations usedin Relational databases?

1) Select

2) Project3) Delete4) Join

A) 1, 3, 4B) 2, 3, 4C) 1, 2, 4

D) 1, 4

90. Arrange these sequences of Decisionmaking process in a proper order

1. The decision make tries to understand theproblem, generate solutions for feasibility

2. Recognizes that a problem must be solved or

an opportunity must be exploited3. A choice is made and implemented

A) 3, 2, 1B) 3, 1, 2C) 1, 2, 3D) 2, 1, 3

91. Measures of quality of information:

1. Form2. Accuracy3. Relevance4. Timeliness

A) 2, 3, 4B) 1, 2, 3, 4

C) 1, 2, 3D) 1, 3, 4

92. MIS are:

1. Primarily meant for providing informationfrom the data after processing them2. Designed for the individuals rather than for

job positions3. Designed for different levels of management4. Designed for supplying information to

managers in the areas of finance, marketing,

materials, personnel, etc

A) 2, 3, 4

B) 1, 2, 3, 4

C) 1, 3, 4D) 1, 2, 4

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93. Pick out true statement with reference tore-engineering

1. It initiative begins with viewing the

organization through the function and not byprocess and tasks2. Radical redesign is the first importantconcept used in the definition of re-engineering

3. The approach of re-engineering aims atcustomer focus

A) Only 3B) 1, 2C) Only 2D) 1, 3

94. State whether the following are true or false(T/F)

1. Document management system arecomputer based tools that provide access to

repositories of data regardless of their form orlocation2. The neural network is made up ofinterconnected Processing Element, which areself adjusting units that are firmly connected

with other processing elements in the system

A) 1-T, 2-T

B) 1-F, 2-TC) 1-T, 2-FD) 1-F, 2-F

95. Match the following component of DBMS

Set A

1. DML2. DDL3. DDS

Set B

a. Used to create the data, describe the dataand define the schema in the DBMSb. Allows the to query the database and receive

summary reports and/or customized reportsc. Is an encyclopedia of information concerningeach data element

A) 1-c, 2-b, 3-aB) 1-c, 2-a, 3-bC) 1-b, 2-c, 3-a

D) 1-b, 2-a, 3-c

96. What are the major parts of Expert System?

1. Knowledge base2. User interface

3. Development engine4. Interface engine

A) 1, 2, 3, 4

B) 1, 2, 3C) 1, 3, 4D) 1, 2, 4

97. Match the following types of DSS with theirdescription

Set A

1. Data analysis system2. Information analysis system

3. Model based system

Set Ba. Are simulation models or optimization modelsfor decision makingb. In this, the data is analyzed and theinformation reports are generated

c. Are based on comparative analysis and makeuse of formula or an algorithm

A) 1-c, 2-a, 3-bB) 1-b, 2-a, 3-cC) 1-c, 2-b, 3-aD) 1-b, 2-c, 3-a

98. What are the most common technologiesused to store archival materials

1. COM2. Magnetic tape3. Diskettes

4. Optical disks

A) 2, 3, 4B) 1, 2, 3, 4

C) 1, 2, 3D) 1, 3, 4

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99. ____ system provides financial statementsto investors, governmental authorities inaccordance which their reporting formatsand ____ system provides reports to

managers both, for strategic and tacticaldecisions and on profitability of the firm

A) Cost accounting, financial accounting

B) Management accounting, financialaccounting

C) Financial accounting, Cost accounting

D) Financial accounting, Managementaccounting

100. Identify the database model which has

following disadvantages

1. It is complex to design and develop

2. It has to be fine tuned frequently so that

relationships among different pieces of data aretrue representation of the real world

3. For large database, operations andmaintenance of this model are time consumingand expensive

A) Relational model

B) Network modelC) Hierarchical modelsD) Logical model

101. What are the examples of Nonprogramming decision?

1. Acquisition of capital projects2. Inventory ordering3. Advertising budget

4. New product decisions

A) 1, 2, 4B) 1, 2, 3, 4

C) 2, 3, 4

D) 1, 3, 4

102. Identify the type of Intelligent Support

Systems from the points given below

1. It is a user-friendly interactive system having

excellent menus and graphic capabilities

2. It works by the exception reporting anddrilling down to investigate the causes3. Are forms of data retrieval system that

provide selected and summarized information

for senior executives

A) Executive information systemB) Artificial Intelligence

C) Expert systemD) Executive Scientific System

103. Match the following DTP applications withtheir description

Set A

1. Technical application2. Corporate graphics3. Administration application

Set Ba. Include advertisements, brochures & otherdocuments intended for use outside the firm

b. Include documents intended for such internaluse as correspondence, reports, newsletters,etc.c. Include training materials such as slides,

overhead transparencies & manuals

A) 1-c, 2-a, 3-b

B) 1-a, 2-c, 3-b

C) 1-c, 2-b, 3-aD) 1-a, 2-b, 3-c

104. Match the managements given in set Awith their functions in set B

Set A

a) Operational Managementb) Tactical Managementc) Strategic Management

Set Bi. Establishes the policies, plans and objectivesof the organization

ii. Implementing the policy and overall plans ofthe top managementiii. Ensures that operational activities are

carried out to achieve optimum use ofresources

A) a) ii), b) i), c) iii)

B) a) iii), b) i), c) ii)

C) a) ii), b) iii), c) i)D) a) iii), b) ii), c) i)

105. Effective MIS has ____ objectives

A) Provide a system of people, computers,

procedures, interactive query facilities,

documents foe collecting, storing, retrievingand transmitting information to the usersB) Facilitate the decision-making process by

furnishing information in the proper time frame

C) Help in highlighting the critical factors to theclosely monitored for the successful functioning

of the organisationD) All of the above

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106. Select the feature that is true for R & Dinformation system

a) R & D is a closed system

b) R & D is responsible for overcomingrecognized weakness in current organizationalproductionc) R & D is not at all responsible for developing

new products

A) a), c)

B) Only b)C) b), c)D) None of the above

107. Match Set A with Set B

Set A

a) Prototyping

b) Outsourcingc) RAD

Set B

1) Hiring of outside professional services tomeet the in-house needs of an organization2) Integrated set of strategies, methodologies

and tools that exists within an overallframework3) A process whereby systems are developed

swiftly, without having undergone a completeanalysis and specification.

A) a) 3), b) 1), c) 2)

B) a) 1), b) 3), c) 2)C) a) 3), b) 2), c) 1)D) a) 3), b) 1), c) 2)

108. MIS can be defined as a system that

A) Provides information to support managerial

functions like planning, organizing, directing,

controllingB) Includes files, hardware, software andoperations research models of processing,

storing, retrieving and transmitting informationto the usersC) Collects information in the systematic and a

routine manner which is in accordance with a

well defined set of rulesD) All of the above

109. What does the data model have?

i. Entityii. Attribute

iii. Valuesiv. Key attributesv. Record

A) All the aboveB) i, ii and ivC) ii and v.

D) i. iii and v

110. What are the types of decision which wediscuss in case of decision support systems?

i. Programmed Decisionii. Non programmed decision

iii. Semi programmed decision

A) ii. and iii

B) i. and iiC) i. and iiiD) All the above

111. What are the steps involved in processing

data.

i. Data entry

ii. Data validationiii. Processing and revalidationiv. Storagev. Output generation

vi. Query support

A) ii, iii, iv and vi

B) i, iv and vC) All the aboveD) Only ii and vi

112. What are the different types of video

conferencing?

a. One way video, one way audio

b. One way video, two way audioc. Two way video, with two way videod. Two way audio, one way video

A) all the aboveB) a, b, and cC) b. and d.

D) a, and c

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113. List the criteria for adopting ExpertSystems

i. Availability

ii. Complexityiii. Domainiv. Expertisev. Structure

vi. Development Enginevii. System Shells

A) i, ii and ivB) i. iii, iv, viiC) I, ii, iii, iv and vD) All the above

114. What are the component of and IRM whichTelecommunication has?

i. Data communicationii. Computer Operator

iii. Technical Servicesiv. Local Area Networksv. External Data services

A) i, iii, iv and v

B) i, ii, and ivC) ii, iii and vD) Only iv

115. List the database models

i. Hierarchical model

ii. Network modeliii. ii and iv.iv. i, iii and iv

A) All the aboveB) i, ii and iiiC) ii and iv

D) i, iii and iv

116. Expert system consists of 4 major parts

a. user interfaceb. Knowledge basec. inference engine

d. development engine

A) all the aboveB) a, b, and c

C) b, and d

D) a, and c

117. System Development Life Cycle consistsof:

i. System Definitionii. System analysisiii. System design and programmingiv. System testing and implementation

v. System maintenanceA) iii and ivB) All the above

C) ii and v.D) i. ii. and iii

118. Competitive information can be classified

as ____

i. Industry demand

ii Firm demand

iii. Competition

A) All the aboveB) ii and iiiC) i and iiD) I and iii

119. You can select re-engineeringopportunities, by ranking them by value to thecustomer-

a. Cost/priceb. Qualityc. Product value

d. DeliveryA) a. and bB) b, c and d

C) a. and d.D) all the above

120. Advantages of client server systems are

a. Reduction of responsibilities and costoverhead at centerb. Better local cost of operation and

developmentc. Faster response time to requests forprocessing

A) All the aboveB) a and bC) b and c

D) Only a

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PART C

121. Identify which among the database modelhave below disadvantages

1. It is complex to design and develop2. It has to be fine tuned representations to thereal world

3. It is required that the relationships among allthe data elements be defined beforedevelopment starts

4. For large databases, operations andmaintenance of the network model are timeconsuming and expensive

A) Network modelB) Hierarchical modelC) Relational model


122. Arrange these stages involved in maturity

of end user computing in which the degree ofintegration of the application is taken as themeasure of maturity

1. Automated integration

2. Distributed integration3. Manual integration4. Isolation integration

5. Standalone integration

A) 3, 1, 2, 4, 5B) 4, 2, 3, 5, 1

C) 3, 4, 2, 5, 1D) 4, 5, 3, 2, 1123. What are the factors to be taken into

account if an expert system is required to bedeveloped for a potential application area?

1. Complexity

2. Expertise

3. Availability4. Structure5. Domain

A) 2, 3, 4, 5B) 1, 2, 3, 4, 5

C) 1, 3, 4, 5

D) 1, 2, 4, 5

124. Identify the inputs of MarketingInformation Systems

1. Marketing research data2. Transaction processing data3. Place planning

4. Marketing Intelligence data5. Product planning

A) 1, 3, 4, 5B) 2, 3, 4, 5C) 1, 2, 3, 4, 5D) 1, 2, 4

125. What are the components of client serverapplication?

1. Distribution services2. Application services

3. Communication services4. Industry specific applications5. System management and security6. Organization specific applications

A) Except 3B) All the aboveC) Except 1

D) Except 3

126. What are the advantages of DBMS?

1. Flexibility2. Less storage space required3. Multiple accesses

4. Control redundancy5. Low software cost6. Data integrity

A) 2, 3, 4, 5, 6

B) 1, 3, 4, 5, 6C) 1, 2, 3, 4, 6D) 1, 2, 3, 4, 5, 6

127. The user in the Expert System can usemethods for input purpose. Identify those

1. Natural language2. Customized interface3. Menus

4. Commands

5. Inference engine

A) 1, 2, 3, 4B) 2, 3, 4, 5C) 1, 2, 4, 5D) 1, 3, 4, 5

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128. What are the characteristics of DSS?

1. Capability to interface with the corporatedatabases

2. flexible to accommodate a variety ofmanagement styles3. Is executed in accordance with preestablished production schedule

4. designed to solve semi structured andunstructured problems5. Is interactive, user friendly system

A) 1, 2, 3, 4, 5B) 1, 2, 3, 4C) 2, 3, 4, 5

D) 1, 2, 4, 5

129. What are the advantages of ES?

1. Better performance for the organization2. Apply a higher level of logic in evaluating the

alternatives3. Maintain control over the organizationsknowledge4. Can apply to unstructured/partiallystructured problems

5. More time to evaluate results

A) 1, 3, 4, 5

B) 1, 2, 3, 4, 5C) 2, 3, 4, 5D) 1, 2, 3, 5

130. Match the following approaches of MISdevelopment

Set A1. Top down approach2. Integrative approach3. Traditional approach

4. Prototyping approach

Set B

a. activities are performed in sequence

b. develops a corporate plan as a guide fordesigning the information systemc. used to avoid any possible delays

d. permits managers at all levels to influence

the design of the information system

A) 1-d, 2-b, 3-a, 4-c

B) 1-d, 2-b, 3-c, 4-a

C) 1-b, 2-d, 3-c, 4-aD) 1-b, 2-d, 3-a, 4-c

131. What are the factors should be consideredif an expert system is required to be developedfor a potential application area

1. Simplicity2. Domain3. Expertise4. Structure

5. Availability

A) 2, 3, 4, 5B) 1, 2, 3, 4C) 1, 3, 4, 5D) 1, 2, 3, 4, 5

132. State whether the following statementsare true or false (T/F) with reference to DSS

1. Are interactive, well integrated systems thatprovide managers with data, tools & models to

facilitate semi structured decisions or tacticaldecisions2. Are ideally suited for problems like locationselection, identifying new products to bemarketed

3. DSS that support group decision making arecalled Group Decision Support System4. Allows managers to perform goal seeking

5. Automates the routine and repetitiveelements in a problem while simultaneouslysupporting the use of intuition and judgment

A) 1-T, 2-T, 3-T, 4-T, 5-TB) 1-F, 2-T, 3-T, 4-F, 5-TC) 1-T, 2-F, 3-T, 4-T, 5-F

D) 1-T, 2-T, 3-F, 4-T, 5-T

133. What are the different types of DSS?

1. Data analysis systems

2. Information analysis systems3. Strategic level systems4. Status inquiry systems

5. Accounting system6. Model based system

A) 1, 2, 3, 5, 6

B) 2, 3, 4, 5, 6C) 1, 2, 4, 5, 6D) 1, 2, 3, 4, 5, 6

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134. What are the advantages of Expert System

1. Make better decisions by considering morealternatives

2. More time to evaluate decision results3. Achieve a consistency in the decision taken4. Can apply judgment and intuition recognizedas important ingredients of problem solving

5. Maintain control over the organizationknowledge6. Can apply to unstructured/partially

structured problems

A) 1, 2, 3, 4, 5B) 1, 2, 3, 4, 5, 6

C) 2, 3, 4, 5, 6D) 1, 2, 3, 5

135. Select the features applicable for different

types of DSS models

a) Trend analysis, forecasting and statisticalanalysis models belong to mathematical modelsb) Operations research models are developedon the principles of business management,accounting and econometrics.

c) Budget system, cost accounting system, ABCanalysis are the examples of human resourcemanagement.

d) Some problems which do not fall in thecategory of the standard of operations researchmodels can be solved using a simulationapproach.

A) a), b)B) b), c), d)

C) Only d)D) a), b), c)

136. Select the features of Human resource

information systems.

a) HRIS is derived from the strategic businessplan, the strategic human resources plan and

the strategic information planb) Core of an HRIS is a database that containsdetailed personal and professional information

about each employee in the organization.

c) Develop and maintain job titles and jobdescriptions for all jobs in the firm, manpowerplanning systems are the subsystems of the

HRIS

d) HRIS is not dealt with managers records,information regarding recruitment, transfer,promotion etc.e) Pre testing compensation policies, providing

training and employee empowerment programsare the functions of HRIS

A) a), b), c), d), e)B) b), d), c)C) a), b), c), e)D) None of the above

137. Select the features applicable for strategicMIS.

a) Strategic MIS is also used by customers,suppliers, distributors etc.b) Strategic MIS are internal and external

systemsc) Competitors cannot copy SMIS.d) Internal strategic MIS are used by employerswithin the organization and do not have value

added component.e) Telecommunications simplify the implementof SMIS

A) a), b), c)B) c), d), e)

C) b), d), e)D) a), b), c), d), e)

138. Arrange the different phase of SDLC

1) System maintenance2) System definition3) System testing and implementation

4) System design and programming5) System Analysis

A) 4), 5), 2), 1), 3)

B) 2), 5), 4), 3), 1)C) 5), 2), 3), 4), 1)D) 5), 2), 4), 3), 1)

139. Which of the following situationsprototyping is highly preferred?

a) High volume transaction processing is

requiredb) An excepted short use phase of the systemc) Technical efficiency in the use of computer

processing resources is a high priorityd) User has had no previous experience withsuch a system

e) Problem is not well structured, there is a

high rate of change over time and the datarequirements are uncertain.

A) a), d), e)

B) a), c), d)C) c), d), e)

D) a), b), c), d)

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140. Select the true features regarding theapproaches of MIS development.

a) Prototyping approach is used to avoid any

possible delayb) Integrative approach permits managers at alllevels to influence the design of the informationsystem

c) Systematic approach permits managers at alllevels to influence the design of the informationsystem

d) Top down approach develops a corporateplan as a guide for designing the informationsystem.e). In traditional approach activities are

performed in sequence and all the activities areundertaken simultaneously

A) a), b), d)

B) a), b), d), e)C) c), d), e)

D) All of the above141. Match Set A with Set B

Set A

a) Expert systems

b) Decision support systemc) Artificial Intelligenced) Executive information systems

Set B1) Data retrieval system which providesselected and summarized information foe senior

executives2) Has three main components: a knowledgebase, an inference engine, and a user interface

3) Ideally suited for problems like locationselection scheduling personnel and soon4) Used to design and develop machines thatemulate human intelligence

A) a) 2), b) 3), c) 1), d) 4)B) a) 1), b) 4), c) 2), d) 3)C) a) 2), b) 3), c) 4), d) 1)

D) a) 4), b) 1), c) 2), d) 3)

142. What are the basic elements of business

process?

1. Decision making2. Information processing

3. Communication

4. Motivation to delivery5. Data gathering, processing & storing6. Checking, validating & control

A) 2, 3, 4, 5, 6B) 1, 2, 3, 5, 6

C) 1, 2, 4, 5, 6

D) 1, 2, 3, 4, 5, 6

143. Select the true statement with referenceto MIS

1. Can replace managerial judgments indecision making2. The quality of the output of MIS is directly

proportional to the quality of input andprocesses3. Takes only quantitative factors into account

4. Cannot provide tailor made informationpackages5. is less useful for making non programmeddecisions

6. is less effective due to frequent changes intop management, organizational structure andoperational staff

A) 1, 3, 4, 5B) 2, 3, 5, 6

C) 2, 3, 4, 5, 6D) 1, 2, 4, 5, 6

144. What are the advantages of client serversystem?

1. Better local cost control of operations &development

2. Reduction of responsibilities & cost overheadat center3. Faster response time to requests forprocessing

4. Enables distribution of processing fromcentralized to desktop computing5. Offers more friendly interface for end users

6. Greater involvement of end users in ITimplementation

A) 1, 3, 4, 5, 6

B) 1, 2, 3, 4, 6

C) 1, 2, 3, 4, 5, 6D) 2, 3, 4, 5, 6

145. What are the outputs of MIS?

1. Place planning

2. Promotion

3. Price4. Budget allocation5. Sales forecast

6. Strategic plan

7. Product planning

A) 2, 3, 4, 5, 6, 7B) 1, 2, 3, 4, 5, 7C) 1, 3, 4, 5, 6, 7D) 1, 2, 3, 5, 6, 7

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146. What are the features of effective andreliable management control system?

1. Early warning mechanism

2. Feedback3. Realistic4. Information flow5. Strategic controls

6. Accurately and timely7. Performance standard

A) 1, 2, 3, 4, 6, 7B) 1, 2, 3, 4, 5, 7C) 2, 3, 4, 5, 6, 7D) 1, 2, 3, 4, 5, 6, 7

147. The steps involved in building the processorganization are

a. Free Data/Information from ownershipb. Build seamless information flow

c. Provide access unlimitedd. Empower person(s) through supporte. Recast business operation into process(Client and Server)f. Designate process managers

g. Segregate processes where customer isinternal, from externalh. Take the process beyond the organization

i. Think in terms of businesspartners/associates and not as buyers andsellers

j. Retain only those processes, which contribute

to the value to the customer

A) a, b, c

B) a, b, c, d, eC) a, b, c, d, e, f, gD) a, b, c, d, e, f, g, h, i, j148. A computer system design consists of the

following steps:

a. Input designb. File designs

c. Processing routinesd. Decision routinese. System breakup

f. Logical flow of processing

g. Storage and backupsh. Print format design for reports.

A) b, c

B) a, d, e, fC) a, b, c, f, gD) a, b, c, d, e, f, g, g

149. AI consists of-

a. Expert systemsb. Robotics

c. Natural Languaged. Learninge. Computer Visionf. Perceptive Systems

g. Artificial Intelligence hardwareh. Neural Networks

A) b, cB) a, d, e, fC) a, b, c, f, gD) a, b, c, d, e, f, g, h

150. S. L. Jarvenpaa and G. W. Dicksonrecommended the use of graphs when:

1) Seeking a quick summary of data2) Detecting trends over time

3) Comparing points and patterns at differentvariables

4) Seeking relatively simple impressions from avast amount of information

5) Forecasting activities

A) 1), 3), 4), 5)B) 2), 3), 4), 5)

C) 1), 2), 3), 4), 5)D) 1), 2), 4), 5)

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