( +61 456 22 1827 * [email protected]- 45 Chaucer Street Yokine WA 6060 7 The Strand Bunbury WA 6230 Open and consistent, I strive to build a culture of elevated client relationships, lead with an energy and commitment that enhances team performance, builds confidence and trust with all stakeholders, and am relentless in driving sustainable profits and growth. Across the engineering, construction, infrastructure and technology sectors, I’m acutely focussed on creating competitive advantage and client value, with enthusiasm, a clear articulated focus and accountable performance. The recipient of numerous sales, customer service and innovation awards, I build new business, consolidate customer loyalty and promote vital, lasting relationships with all business partners. KEY ATTRIBUTES Builds teams with an achievement mentality and objective Ensures delivery of timely project outcomes, always building stakeholder confidence Develops trust, securing long-term partnerships that deliver sustainable, profitable relationships Drives customer service focus around quality (QA) principles and innovation A passion for productivity and the tools that assist in enhancing it CAREER HISTORY Cardno Business Development Manager (WA) - Property and Infrastructure, November 2015 – Present Office Manager, October 2014 – November 2015 Leadership and business development role with a brief to grow the Cardno client base selling an expanded range of services across government, business, development, construction and infrastructure markets. 86%+ tender success strike rate 2016, blitz all KPI’s and have grown Cardno from obscurity to market leadership Grow into new and profitable markets and clients - leveraging existing relationships and prospecting across Perth and South West WA Major proposals and submissions Opus International Consultants WA Business Development, November 2013 – October 2014 Regional Manager, February 2012 – October 2014 Recruited to rebuild and reinvent an ailing engineering consultancy business in South West WA. Significantly improved financial performance, introduced a winning, customer-focused culture, developing sustainable business relationships and turned around a loss-making business - increasing margins, reducing costs with a focus on profitable core business and pursuing targeted new opportunities. Within a year of my move to Cardno, the business was closed. Winner Opus international award for Client Relationships 2013 based around Community Engagement and understanding of community needs within the Manjimup Town Revitalisation (award letter from CEO attached) Project Director roles including 25% profit return on a projected break-even $.75 million fees local project Write and lead proposal bids and tenders Develop and present a range of mentoring and training courses for staff at all levels and geographies Holcim Sales and Marketing Manager, December 2006 – January 2012 Full financial accountability and responsibility for sales, budgets, reporting and performance = grew profits, developed and implemented new product, staff training as well as multiple marketing campaigns and strategies Drove revenue growth year-on-year, whilst at the same time achieving increased both EBIT and profit percentage – a unique achievement in the Holcim national business Consistently grew profit and profit margins in the decorative concrete business and achieved the highest revenue share in Keith Palmer
