Contains U.S. Cellular® confidential information. Not for external use or disclosure without proper authorization.
Kellogg Innovation
Challenge April 2013
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Welcome!
• 1st U.S. Cellular®, Kellogg Innovation
Challenge
• Kellogg is the perfect place for an innovation
challenge
• University partnerships are essential for
corporate America to stay fresh
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U.S. Cellular® Overview
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U.S. Cellular® Overview
• 6th largest wireless carrier in the U.S.
• 5.8 million customers
• 26 states
• $4 billion in annual revenue
• Award-winning customer service and network
coverage
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Opportunities at U.S. Cellular® in Chicago
U.S. Cellular
Marketing
Finance
Accounting
Channel Strategy
Channel Operations
Supply Chain
Shared Analytical &
Data Services
Human Resources
Innovation
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Join our Talent Community
To join:
–Visit http://jobs.uscellular.jobs
–Enter your email address
–Create your profile and submit your job communication preferences
Benefits:
–Job seekers can apply immediately using their mobile device
–Real time updates on employment opportunities
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Driving Growth Through Innovation (GTI)
Why now?
• USCC has traditionally competed and outperformed competitors on customer
intimacy. Despite this, we have not been able to outgrow the market, and in the
absence of market growth, we need to innovate.
• As the industry moves to a mature stage, growth through innovation has become
one of our Strategic Imperatives. Whilst having the happiest customers in wireless,
we must find new future sources of growth.
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Innovations are novel creations that produce value.
Disruptive Core
• Developing “new to world”
business opportunities and
inventing things for
markets that don’t yet exist
• Create new offers, if not
whole new businesses to
serve new markets and
customer needs
• Requires that company call
on unfamiliar assets
We will maintain a well balanced portfolio by category of innovation while
leveraging different capabilities needed to drive each category.
Adjacent
• Expanding from existing
business into “new to
company” business
• Typically leads to order-of-
magnitude improvement in
sales, profit and customer
acceptance
• Leverages something the
company does well into a
new space
• Optimizing existing
products (e.g. better,
easier, cheaper) for
existing customers or
making inroads into new
markets
• More incremental in nature
• Draws on assets the
company already has in
place
0 to 24 months 12 to 36 months 36 months and beyond
LOW RISK HIGH
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The overall objective of GTI is to enable innovation and
identify new growth opportunities.
1. Create the organizational engine to drive innovation
• Develop a compelling new
experience for our target
customers that we can
uniquely deliver through new
capabilities and services
• Outline the resources and
capabilities needed to lead
sustained innovation
• Define the process, metrics
and tools by which these
resources will continue to
drive innovative thinking into
the whole organization
• Leverage and further
develop our partner network
These opportunities should align with and support our brand and enrich our customers’ lives
while strengthening our relationship by meaningfully differentiating USCC.
2. Build and Deliver a Pipeline of Innovation
• Develop offers, products or
services that will keep USCC
competitive by leveraging
existing or readily available
capabilities
• Conceptualize and launch
first wave of opportunities
New opportunity development
Core Adjacent Disruptive
Two broad efforts to enable Growth Through Innovation
Closer-In Further-Out
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Innovation Infrastructure
Diffused Focused Org. Ownership
Resource Authority
Dedicated
Ad Hoc
Innovation Model & Org Design
Capabilities, Training & Tools
Metrics (KPIs) & Processes
Innovation Partners
OEM Partners
Innovation
Partners
Venture
Capitalists
University
Partners
Currently implementing an expanded innovation team
that will produce core, adjacent and disruptive idea
generation, prioritization, and test and learn pilots
Partnered with ?What If! Innovation to build our idea
reservoir and our innovation mindset and capabilities
Partnering with Kellogg (Northwestern) and Ross
(University of Michigan) MBA programs on specific
innovation challenges
Forging international partnerships to develop satellite
innovation labs that will be in tune with the global telecom
start-up community
Exploring other partnerships with OEMs, chip makers.
and venture capitalists in Silicon Valley to stay abreast
of innovative start-ups and developments
Building internal capabilities by training 12 to 15 key
individuals in ideation techniques and innovation process
Setting the course, releasing the rally cry and developing
the supporting ecosystem needed for innovation to thrive
Developing pipeline management and portfolio processes
Instituting innovation measurement, KPIs and
dashboards
The Enabler The company provides funding and senior exec attention to prospective
projects
The Producer The company creates &
supports a full-service group with mandate for innovation
The Opportunist The company has no
deliberate approach to innovation. Corp networks
The Advocate The company strongly
evangelizes for innovation, but business units fund
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Innovation Challenge
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Challenge Overview
U.S. Cellular® is challenging teams of three full-time Kellogg students to
come up with innovative ideas for a chance to win a portion of the $6,300
prize money.
• 1st Place - $3,000
• 2nd Place - $2,100
• 3rd Place - $1,200
There are two rounds:
• Round 1: 2-page response to the challenge (one written page and one
depiction)
• Round 2: Top 5 teams from Round 1 will be selected as finalists and
invited to participate in Round 2 where they will present their idea.
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The Challenge
Family, friends and neighbors more and more use their cellphone's
camera to capture and share life’s moments. These exciting, fun and
special moments are often shared in real time in the form of pictures
and videos. U.S. Cellular® has identified insights that make this
growing and dynamic space a potential target for brand extension
opportunities or even offer to a broader national or international
customer base under a different brand.
As U.S. Cellular® looks to enter this space, we would like to
challenge you to come up with creative, high-potential, new
business ideas or new business models in this area, along with
the plan on how U.S. Cellular® could take your idea or model to
market.
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Round 1 Entry
Each team should provide the following via email to [email protected]
1.A one-page submission that includes an overview of the idea,
recommended marketing strategy, target market size and penetration,
competitive landscape overview and a clear description of benefits to U.S.
Cellular® (financial or otherwise).
2.A one-page depiction of the idea with sketches, computer graphics,
pictures, etc.
3.Official entry form completed by all three team members
You are encouraged to be creative with your ideas and depictions!
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Round 1 Judging Criteria
1. Idea presented is innovative, creative, and unique
2. Idea can benefit U.S. Cellular® by either: a. increasing revenue b. decreasing costs c. improving the customer experience
3. Idea is applicable to U.S. Cellular® and its business
4. Idea is presented in a polished, professional, and concise matter.
Round 1 Judges: U.S. Cellular® Innovation Team
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Round 2
The top 5 teams from Round 1 will be invited to Round 2:
• Round 2 is a 15 minute presentation and 5 min Q&A
• Judges will include the U.S. Cellular® Innovation team,
leaders and Executives
You are encouraged to BE CREATIVE with your
presentations and can use PowerPoint, whiteboards,
flipcharts, props, etc.
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Round 2 Judging Criteria
1. Soundness of the business case
2. Uniqueness of the idea or business model
3. Business case is presented in a polished, professional, effective
and concise matter
Round 2 Judges: U.S. Cellular® CMO, Sr. Director of Innovation, Sr.
Director of The Product Group, Director of Innovation, Innovation
Manager(s), Kellogg Innovation Professors
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Rules Overview & Key Dates
Rules:
• 1Y or 2Y full-time students
• 3 students per team
• Each team can submit only one entry
• Each student can be on only one team
More detailed rules available at http://www.uscellularmedia.com/kellogg/
Key Dates:
• Kickoff (Today)
• Round 1 entry due by May 5th at 11:59:59 p.m. CT
• Finalist will be notified by May 15th
• Round 2 will be held on May 29th
• Winners announced immediately following Round 2 presentation
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Questions
Round 1 entry due by May 5th at 11:59:59 p.m. CT
Please email your first round submission to
The entry form, official rules, challenge statement and Kickoff deck
can be downloaded from
http://www.uscellularmedia.com/kellogg/