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Date post: | 13-Jan-2015 |
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COMPANY PROFILE & HISTORY
CO
MPA
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FILEThe beginning of a deliciously healthy habit...
First introduced in Coral Springs, Florida in August 1991 by John Y. Brown, Jr. (former
governor of Kentucky and one of the original developers of Kentucky Fried Chicken) and
Kenny Rogers (the entertainer)
CO
MPA
NY P
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FILEThe beginning of a deliciously healthy habit...
CO
MPA
NY P
RO
FILEThe beginning of a deliciously healthy habit...
Both men were drawn to the idea of serving home-style family
foods based on a menu, which is centered around wood-fire
rotisserie chicken. Their unique marinade and spice formula,
combined with wood-fire roasting in a specifically designed
rotisserie, became the basis of a breakthrough taste in rotisserie
chicken. The menu, design and service style were created to
position the concept midway between quick-serve and casual
dining (Fast Casual Dining)
CO
MPA
NY P
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FILEThe beginning of a deliciously healthy habit...
Brown pursued an opportunity to provide healthy and delicious
food through roasting in a fast food environment.
CO
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FILE
Opened its first store in the Philippines on
March 28, 1995 in Alabang Town Center
CO
MPA
NY P
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FILEOur Famous Roasted Chicken…
Compared with fried chicken, Roasted Chicken provides: 51% less sodium 43% less fat 29% less calories
CO
MPA
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FILE
KRR International PHILIPPINES – 41 StoresMALAYSIA – 70 StoresINDONESIA – 9 StoresSINGAPORE – 7 StoresCHINA – 3 Stores
Joint-Venture Stores:BRUNEIBANGLADESHINDIAQATAR
CO
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FILE
Types of KR Stores in the Philippines:
Free-StandingMall-Based
*Full-Service*Semi-Enhanced Self-Service
CO
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FILE
Kenny Rogers Organization:
PRESIDENT BERNADINE T. SIY (BTS)EXEC. VICE PRESIDENT FREDERICK T. SIY (FTS)GENERAL MANAGER REA V. CRUZ (RVC)CHIEF FINANCE OFFICER NORMAN T. RAQUEL
(NTR)OPERATIONS DIRECTOR MARISSA SAN DIEGO
(MSD)MARKETING DIRECTOR MEGGIE JOSEHRD MANAGER TRICIA F. CANAPICONSTRUCTION AND SERVICE ENGINEERING BERT CUSTODIOADMINISTRATIVE AND CONSTRUCTION MANAGER TERE PINEDAMIS MANAGER RIO A. JARATRAINING MANAGER GRACE R. GODELIVERY MANAGER REJ ASAPRODUCT & INNOVATIONS DIRECTOR REY DE JESUSQA MANAGER EVELYN BANDIANSYSTEMS MANAGER JAY S. MANALOSUPPLY CHAIN MANAGER MARGOT S. PABLO
CO
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FILE
Kenny Roger’s Organization:
CO
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HILO
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IES
We are the Philippine’s No. 1 chicken
chain providing great food, excellent
service, warm and friendly setting and the
best value for money.
VISION STATEMENT
CO
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IES
MISSION STATEMENTFOR OUR GUEST
To exceed the expectations of each and every guest on Image, food Quality, Service and
Cleanliness and by giving them an unparalleled dining experience that only we
can deliver.
CO
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IES
Excellence Proactiveness
IntegrityCreativity Teamwork
Ownership and ResponsibilityLoyalty
Determination to Succeed
CO
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ACES ATTITUDE
Attentiveness, Attention to Details, Friendliness
Care, Concern, & Support
Enthusiastic & Energetic Personalities
Self-esteem, Pride, Professionalism
CO
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IES
4E’S OF LEADERSHIPENERGY
Leaders with energy are ready to do the job and unstoppable in improving self. Promotes fun working environment. ENERGIZE OTHERSEnergizers spark others to perform. They create a vision and become an inspiration to others so that they too may be able to act on that vision. EDGECompetitive leaders and makes difficult decisions, never allowing the degree of difficulty to get in their way. EXECUTEEfficient and effective leaders convert energy and edge into action and results using his edge.
CO
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Jack Welch
4 E’s of Leadership:Created by Jack Welch, former CEO of GE for 20 years.
GE became the most valuable corporation in the world, increased in value over thirty times.
CO
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Jack Welch
4 E’s of Leadership:He created more Fortune 500 CEO's than any other company in history.
He saw the characteristics that made some people better than others. He saw the pattern of these leaders and created the 4 E’s of Leadership.
CO
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ENERGYENERGIZE OTHERSEDGEEXECUTE
CO
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Loves what he is doingAlways inspired at reaching his goals
Displays high energy while workingHas a positive work perspective
Promotes fun at workSelf-motivated
Passionate in accomplishing his tasks/goals
CO
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Emphasizes the best in othersEncourages the free flow of ideas
Values the opinion of othersFosters cooperation rather than competition
Inspires and motivates others to perform wellEncourages great performance
CO
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Focuses on his personal growth
Constantly updates his knowledge and skills
Learns new concepts and applies to his work
He is a competent resource person in his field
Makes the right decisions
Very competitive and persistent
CO
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Converts energy and edge into actions and results
Gets the right things done quickly
CO
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It all starts with ENERGY. Without ENERGY,
you will all have a difficulty ENERGIZING
others. And an individual who is unable to
ENERGIZE others will lack the EDGE and will
have a hard time EXECUTING consistently.
CO
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SERVICE LEVEL
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So bad that it violates minimum
expectations; violates the KR’s Core Values
It is unforgivable and unjustifiable
Doing a task that is not within our mission
and providing service that does not
embody our corporate philosophies
CO
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Bare minimum, expected and just the
average
Nothing special and just an ordinary or plain
Doing what is standard and expected from
you
Effortless
CO
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What people hope for, something special
This is what our guests hope for
Expectation is coming from a guest’s
previous experience
CO
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Unparalleled
Astonishingly great; exceeds our own
expectations
Extraordinary and unbelievable
This is the highest level of service
This gives us challenge to deliver service
that will mark in our guest’s experience with
us