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Kevin Streater, ForgeRock

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© 2016 ForgeRock. All rights reserved. ENROLL IN THE SCHOOL OF FORGEROCK
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Page 1: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

ENROLL IN THE SCHOOL OF FORGEROCK

Page 2: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

2010 Founded10 Offices worldwide, headquarters in San Francisco400+ Employees500+ Customers50% Americas / 50% International Commercial Revenue30+ Countries

ForgeRock is the leading, next-generation, identity security software platform, driving digital transformation.

Page 3: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Page 4: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

$15T Impact of Digitalization

on Global Economic Value in 2020

90%Of Enterprises Suffered aData Breach over the Last Year

50 Billion Connected Devices by 2020

$312B Cloud Software by 2019

12 Billion Mobile Devices by 2019

25 Million Software Developers by 2020

Global Trends Supporting Growth through Digital Transformation

Source: IDC Worldwide Internet of Things Forecast, 2015; IDC Digital Universe, 2014; Cisco VNI; Gartner Research; Evans Data; PwC

Page 5: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Connected Things Require Security

Cargo ContainerEnergy Substation Smartphone Wearables Animals Shopping CartVehicles Bike Computer

Smart Meter

Stoplight

Parking MeterSensorCameraOil BarrelForkliftBuildings

Wind Turbine

Gas Pump

Page 6: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

CUSTOMER

Page 7: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Higher Retention Rates

Consumer engagement drives higher loyalty and

LTV

Stronger Brand

Quality service drives brand recommendations

Higher Share of Wallet

Engaged consumersbuy additional products

Differentiation

Superior consumer experience is a key

differentiator

Enterprises demand a Single Persistent View of the Customer enabling omnichannel digital transformation through identity

Page 8: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Customer Experience Drives ROI

Source: Forrester Research and Watermark Consulting

S&P 500 Index

Customer experience leaders

CUMULATIVE TOTAL

RETURN

50%

40%

30%

20%

10%

0%

-20%

-30%

-40% Customer experience laggards

-10%

14.5%

-33.9%

43.0%

Page 9: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Frictionless Personalized Connected

CUSTOMER EXPERIENCE

Page 10: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

SLICK ADMIN

Page 11: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

IT Training Ecosystem

Page 12: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

IdentifyCustomer

• Create a single customer profile

• Consistently communicate

• Co-ordinate collaborating services

• Report and retain

DeliverServices Register

Create Profile

Develop

Retain

Successful Training Administration

Page 13: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Efficient Training Administration

Customers Suppliers

Reports

Page 14: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Benefits

• Create your own bespoke customer experience• Manage resources efficiently• Reduce headcount requirements significantly

Page 15: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Page 16: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

A TRAINING MANAGEMENT SYSTEM

Page 17: Kevin Streater, ForgeRock

© 2016 ForgeRock. All rights reserved.

Thank You


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