Date post: | 11-Jan-2017 |
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© 2016 ForgeRock. All rights reserved.
ENROLL IN THE SCHOOL OF FORGEROCK
© 2016 ForgeRock. All rights reserved.
2010 Founded10 Offices worldwide, headquarters in San Francisco400+ Employees500+ Customers50% Americas / 50% International Commercial Revenue30+ Countries
ForgeRock is the leading, next-generation, identity security software platform, driving digital transformation.
© 2016 ForgeRock. All rights reserved.
© 2016 ForgeRock. All rights reserved.
$15T Impact of Digitalization
on Global Economic Value in 2020
90%Of Enterprises Suffered aData Breach over the Last Year
50 Billion Connected Devices by 2020
$312B Cloud Software by 2019
12 Billion Mobile Devices by 2019
25 Million Software Developers by 2020
Global Trends Supporting Growth through Digital Transformation
Source: IDC Worldwide Internet of Things Forecast, 2015; IDC Digital Universe, 2014; Cisco VNI; Gartner Research; Evans Data; PwC
© 2016 ForgeRock. All rights reserved.
Connected Things Require Security
Cargo ContainerEnergy Substation Smartphone Wearables Animals Shopping CartVehicles Bike Computer
Smart Meter
Stoplight
Parking MeterSensorCameraOil BarrelForkliftBuildings
Wind Turbine
Gas Pump
© 2016 ForgeRock. All rights reserved.
CUSTOMER
© 2016 ForgeRock. All rights reserved.
Higher Retention Rates
Consumer engagement drives higher loyalty and
LTV
Stronger Brand
Quality service drives brand recommendations
Higher Share of Wallet
Engaged consumersbuy additional products
Differentiation
Superior consumer experience is a key
differentiator
Enterprises demand a Single Persistent View of the Customer enabling omnichannel digital transformation through identity
© 2016 ForgeRock. All rights reserved.
Customer Experience Drives ROI
Source: Forrester Research and Watermark Consulting
S&P 500 Index
Customer experience leaders
CUMULATIVE TOTAL
RETURN
50%
40%
30%
20%
10%
0%
-20%
-30%
-40% Customer experience laggards
-10%
14.5%
-33.9%
43.0%
© 2016 ForgeRock. All rights reserved.
Frictionless Personalized Connected
CUSTOMER EXPERIENCE
© 2016 ForgeRock. All rights reserved.
SLICK ADMIN
© 2016 ForgeRock. All rights reserved.
IT Training Ecosystem
© 2016 ForgeRock. All rights reserved.
IdentifyCustomer
• Create a single customer profile
• Consistently communicate
• Co-ordinate collaborating services
• Report and retain
DeliverServices Register
Create Profile
Develop
Retain
Successful Training Administration
© 2016 ForgeRock. All rights reserved.
Efficient Training Administration
Customers Suppliers
Reports
© 2016 ForgeRock. All rights reserved.
Benefits
• Create your own bespoke customer experience• Manage resources efficiently• Reduce headcount requirements significantly
© 2016 ForgeRock. All rights reserved.
© 2016 ForgeRock. All rights reserved.
A TRAINING MANAGEMENT SYSTEM
© 2016 ForgeRock. All rights reserved.
Thank You