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Sharon Richardson sharonr@joiningdot s.net THE INEVITABLE SHIFT TO ONLINE SERVICES @joiningdots
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README1ST.TXT
This presentation was delivered as the keynote at the UK Office 365 User Group Business Briefing in London on 17th June 2013, sponsored by the Microsoft Partner Network
Formatting has been adjusted for Slideshare meaning some content from the original presentation has been altered or removed and notes have been added to highlight sound bites from the talk
All product names, logos and trademarks are the property of their respective owners. Information is provided without warranty or guarantees etc. Use at your own risk
And with the disclaimers out of the way…
Notes look like this…
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THE CHANGING LANDSCAPE
In 2000, Microsoft released a video outlining a world of mobile interaction with online services
You can view the video here: http://www.youtube.com/watch?v=V_y0EWMqk_g
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Why are we only now seeing the vision become a reality? Because it’s never just about technology. Other factors have come together to create a ‘perfect storm’ for traditional IT
Flickr image: Storm front by LJ Mearshttp://www.flickr.com/photos/lucasjames123/8223439990/
KEY TRENDS
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CONSUMERISATION OF IT
Image: Papal Conclave by SomoGlobal.comhttp://www.somoglobal.com/papal-conclave-evidence-of-mobile/
The shift to Internet-connected mobile devices has accelerated dramatically in the past 5 years
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CONSUMERISATION OF IT
Applications are no longer entering the organisation the traditional way
Image: iStockPhoto
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PREDICTABILITY
Flickr image: The road ahead by Ross Beckleyhttp://www.flickr.com/photos/61035342@N00/8458598712/
The IT department has been designed around certainty:
Plan – Build – Run
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UNPREDICTABILITY
But we are living in an era of unprecedented uncertainty
Image: iStockPhoto
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RESOURCE CONSTRAINTS
Most organisations are facing financial pressures and the costs to run technology are increasing
Image: iStockPhoto
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RESOURCE CONSTRAINTS
Cloud services are now maturing more rapidly than in-house IT capabilities and
have a unique cost advantage
Flickr image: Bonneville Dam by Ann Larie Valentinehttp://www.flickr.com/photos/74551611@N00/3634082698/
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Three connected trends creating a perfect storm for
on-premise IT systems
WHAT CHANGES?
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30 extra days per year
‘Mobile economic time’ – CA Technologies
Flickr image: Using an iPad on the train by Christopher Porterhttp://www.flickr.com/photos/34962573@N00/6128853553/
Source: Ovum Industry Congress, London, May 2013
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File sync/share is the faster growing segment for content management and collaborative technologies – Ovum
Flickr image: Dropbox by Johan Larssonhttp://www.flickr.com/photos/38305415@N00/4580058581/
Source: Ovum Industry Congress, London, May 2013
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By 2016, the IT department will be cut by at least 70% due to the influence of the cloud – Gartner
Flickr image: IT team at the real office by Ronaldo Rerreirahttp://www.flickr.com/photos/23767648@N04/2960596634/
Source: Gartner Portals Conference, London, Sept 2011
“It’s cool to that our team is part of making the car connected”
Jack Hicks, CIO North America, Toyota
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Source: Business Insiderhttp://www.businessinsider.com/cloud-computing-toyota-motors-2012-11
Flickr image: Car, Mirror, Clouds by Stefano Meneghettihttp://www.flickr.com/photos/meneghetti/1995380556
IT moving from supporting business to helping grow it
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Potential for new productivity gains
Ability to change beats irrelevance
Plan – Build - RunPlan – Organise - Monitor
WHAT CHANGES?
DECISIONS
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CLOUD-BASED VS CLOUD-NATIVE
Cloud-based services retain some functionality offline and
auto-sync on reconnect
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CLOUD-BASED VS CLOUD-NATIVE
Cloud-native solutions require an Internet connection to
participate. * SharePoint does include some sync capabilities
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ONLINE VS HYBRID
Committing 100% to online services creates the simplest most agile service. But the
trade off is reduced functionality
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ONLINE VS HYBRID
Hybrid solutions mixing online with on-premise offer richness of
capabilities but the trade-off is increased cost and complexity
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PLATFORM VS BESPOKE
Sticking with platform capabilities can drive significant efficiency
gains through simplicity
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PLATFORM VS BESPOKE
If competitive advantage is dependent on innovation,
bespoke solutions are likely to deliver more value
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VENDOR PRIORITIES“In my customer meetings over the last few months,
people have often asked, "What should I use for social? Yammer or the SharePoint newsfeed?"
My answer has been clear: Go Yammer!”
Jared Spataro,Microsoft (March 2013)
Vendors also face competition that will influence development priorities. Their recommendations may not always align
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YOUR PRIORITIES
Single Office 365 identityOffice web apps integrationIL-2 Certification
SharePoint Newsfeed Yammer
✗
✗
✗
Yammer is technically superior to SharePoint newsfeeds for social scenarios but external
factors may influence your options
Due Spring 2014
Due Autumn 2013
??
✓
✓
✓
Source: Microsofthttp://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-sharepoint-enterprise-social-roadmap-update.aspx
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Always connected?
Align to the pace of change
External factorscontrolling options
DECISIONS
GUIDELINES
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THE LANDSCAPE HAS CHANGED
Image: http://www.go-gulf.com/60seconds.jpg
When the video was created in 2000, many of these sites
didn’t even exist..
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‘CLOUD FIRST’ / ‘MOBILE FIRST’
Quarterly Updates
Cloud Aligned
SLAsPrescriptive
Cost Effective
Product Line Architecture (PLA)
ServiceSubscription
Many industries, not just technology vendors, are
already changing strategies
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THE SHIFT IS INEVITABLE
“My staff will not be using email”Alan Sugar, 1993
Easy to mock in hindsight…
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THE SHIFT IS INEVITABLE
“My staff will not be using tablets”
How long will that last?
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ALIGN TO ORGANISATION NEEDS
10x increase every five years
85% from new data types
Data Devices
4.3 connected devices per adult
100%always online
Social
38% personal devicesat work
82%engaging in social media
Cloud
50% customers are on the road
19%market growth in 2012
Different organisations will move at different speeds. Align to your rate of change, not the preferences of others
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KNOW YOUR TECHNOLOGY MANDATE
40% of our client base using SharePoint are not getting the value they expected from it – Gartner
Source: Gartner CIO Symposium, October 2012
Is that a failed IT project or failed business transformation? If seeking to change behvaiours,
it’s never just about technology…
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Mobile Economic Time30 extra days per year
Economic Uncertaintiessuit agile systems
Global Data Centre Economicsenable efficiency and innovation gains
THE INEVITABLE SHIFT TO ONLINE SERVICES
Sharon RichardsonJoining [email protected] | sharepointsharon.com
