Keynote Closing Speaker
Jack S. White, Supply Chain Leader – Asia Pacific, Dupont (China)
The Power of Demand-Driven Fulfilment
Executive summary
• DuPont’s experience demonstrates that demand driven fulfillment can lead to significant improvement in customer experience and operating efficiencies
• This session will describe how DuPont has achieved these benefits through a systemic approach that involves o Customer segmentation o Competitive intelligence o Product line management o Cross-functional alignment
• The result is an aligned end-to-end supply chain with improved capability of
people, systems, and tools enabling sustainability
Demand Driven Fulfillment: Improving capability to enhance competitiveness and deliver three sets of benefits
Supply Chain Optimization results when Strategy, People, Process and Execution come together…….
……. driving continuous improvement
Demand Driven Fulfillment: A model for sustainable supply chain improvement
…robust alignment and optimization embedded in the business
Business Operating Model: The framework that connects people, processes, and systems to ensure sustainability
Business Operating Model
End-to-End Alignment: Core concept for managing our supply chain
Aligning product line & supply chain/asset capabilities with our customer’s supply chain needs
Decision Centers: A managing process for execution that enables performance management and feedback
Decision Centers Explained
Learning Cycle: Demand Driven Fulfillment creates a learning process to drive continuous improvement
Learning Cycle
Program Team Structure: Important for cross-functional alignment and a key aspect of change management