TRUST AND
SURVEY
2020
OUR CHROS’ PLAN FOR SUCCESS IN A CHANGING WORKPLACE?
Korn Ferry’s Global Human Resources O�cers practice surveyed 230 chief human resources o�cers (CHROs). We explored how they’re gearing up for future workforce challenges and the major business trends impacting their function. Here are their priorities for 2020:
37% UPSKILLING THEIR
WORKFORCE
30%LEVERAGING DIGITAL
TOOL AND PROCESSES
BUILDING A FUTURE READY HR FUNCTION
37% Said enhancing culture to build and
attract premium talent
23%
21%
Creating a culture of
TRUST AND TRANSPARENCY#1
BREAKING DOWN HIERARCHIESand becoming more agile
LASTING DIGITAL WORKFORCE
Here's what CHROs identified as their primary strategy for
adapting for the future
DIGITAL ENABLEMENT EMPOWERS EMPLOYEES TO USE TECHNOLOGIES TO COLLABORATE, MAKE
BETTER DECISIONS AND MOVE FASTER. YET ONLY 30% OF CHROs FEEL THEIR EMPLOYEES
ARE SUFFICIENTLY DIGITALLY ENABLED.
45%THINK TALENT SHORTAGE
AND TALENT FIT WILL HAVE THE GREATEST
INFLUENCE ON SHAPING THEIR PRIORITIES
THE IMPORTANCE OF
Read the report and view our full pulse survey results.
About Korn Ferry
Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And we help professionals navigate and advance their careers.
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Pre-pandemic figures