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Kfc Operation Mgmt

Date post: 07-Apr-2018
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    KFC SUPPLY CHAIN MANAGEMENT

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    HISTORY OF KFCHISTORY OF KFC

    Colonel arland anders was the founder of entucky friedchicken

    Colonel arland anders was the founder of entucky friedchicken

    KFC was sold in buckets

    KFC was sold in buckets

    KFC first overseas outlet inengland

    KFC first overseas outlet inengland

    KFCgoes public

    KFCgoes public

    Pepsi co acquires KFC

    Pepsi co acquires KFC

    KFCnow has 13000 restaurants in more than 80 countries

    KFCnow has 13000 restaurants in more than 80 countries

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    KFC ,SECTOR 4 ,DWARKAKFC ,SECTOR 4 ,DWARKA

    KFC h s st ff of 60 people

    KFC lso h s home delivery f cilityKFC h s se ting c p city for 100 people

    KFC h s to pply oper tions m nagement in 3 fields:-

    1. Home delivery

    2. Kitchenarea

    3. Billing counter

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    STAFF

    KFC , d arka has a staff of 60 people as told to us

    by the branch manager (mr.pravin)

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    KFC MENU

    Toasted T ister Veg. Zinger

    Veg. Strips

    Chicken BucketFrench Fries

    Krushers

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    RAW MATERIAL &SUPPLIERSRAW MATERIAL SOURCE USED IN MAKING

    OF

    REORDERING

    MILK(tetra pack) Paras,delhi KRUSHERS MONTHLY

    CHEESE Britannia,delhi BURGERS WEEKLY

    VEGETABLES S.M traders,delhi BURGERS & VEG

    STRIPS

    DAILY

    BURGER BREAD Golden Wheat

    ,jalandhar

    BURGER WEEKLY

    FRENCH FRIES Mc Cann ,india FRENCH FRIES MONTHLY

    CHICKEN Venkys,pune CHICKEN WEEKLY

    FLOUR KFC regional

    supplier,delhi

    CHICKEN MONTHLY

    SAUCES KFC regional

    supplier,delhi

    SERVED WITH

    EVERY ITEM

    MONTHLY

    PACKAGING

    CARTONS

    KFC regional

    supplier,delhi

    HOME DELIEVERY

    ITEMS

    MONTHLY

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    REODERING & BUFFER STOCK

    RAW MATERIAL REODERING MODE REODERING BY BUFFER STOCK

    MILK TELEPHONE STORE MANAGER 7 DAYS

    CHEESE TELEPHONE STORE MANAGER 3 DAYS

    VEGETABLES TELEPHONE STORE MANAGER NO BUFFER STOCK

    BURGER BREAD E-MAIL STORE MANAGER 1 DAY

    FRENCH FRIES E-MAIL STORE MANAGER 7 DAYS

    CHICKEN E-MAIL STORE MANAGER 2 DAYS

    FLOUR TELEPHONE STORE MANAGER 7 DAYS

    SAUCES TELEPHONE STORE MANAGER 7 DAYS

    PACKAGING

    CARTONS

    TELEPHONE STORE MANAGER 7 DAYS

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    HOME DELIVERY

    1 separate landline no. 1 separate billing machine

    1 person

    for taking

    calls

    10 home

    delivery

    boys

    10 home

    delivery

    bikes

    1 person

    for

    packaging

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    BILLING COUNTERS

    KFC ,d arka has 3 billing counters on weekends & 2

    billing counters on weekdays so as to accommodate

    the eekend rush

    On festival days also they operate 3 billing counter

    to accommodate the rush

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    ASSEMBLY LINE

    CHICKEN INFREEZER

    CHICKENDIPPED IN

    FLOUR

    CHICKEN

    COOKED INOIL

    FRIED CHICKENIN UHC DRY

    MACHINE

    SERVED IN

    CHICKENBUCKETS

    BURGER BASE IS

    GRILLED

    ALOO TIKKI

    ADDED

    CABBAGE &

    LETTUCE ADDED

    SERVED ITH

    SAUCE

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    SEATING ARRANGEMENT

    1. A big seatingareaaway which is away from washroom andnoisy billingarea

    2. House keeping members are there to clean every table aftera customer leaves

    3. There is a separate seatingarrangement for families ,foryoungsters and groups

    FAMILY

    YOUNGSTERS

    IN GROUP

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    QUALITY CONTROL

    These STEEL MARKERS are used by KFC & evenwe can see

    them beingused by Mc Donald's for quality purpose

    A burger at KFC is tagged with this steel marker which has 6number .This means this burger will be fresh for only 6 minutes

    As KFC is allabout freshness and taste so KFC never sacrifices

    onquality & uses this techniqueMETAL

    TAG

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    COMPLETED BY :-

    ROHIT BAHRI- 45

    SAKSHI BEDI- 46

    SAKSHI KAPOOR - 47

    SAURABH TRIKHA- 48


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