KICK OUT THE STYLE, BRING BACK THE JAM - HOW TO CREATE A REAL PROCESS (JIM BENSON) - LKCE13

GHOSTS IN THE MACHINEPEOPLE AND PROCESS ARE ONE

Jim Benson - @ourfounderLean Kanban Central Europe

Hamburg GermanyNovember 4, 2013

WHO AM I AND WHAT DO I SAY?…blah blah .. Personal Kanban … blah blah food … blah blah people.

@ourfounder Moduscooperandi.com

WE ARE ALL GHOSTS IN THE MACHINE

Our Systems Ape Our Pathologies


What Does Process Do?@ourfounder Moduscooperandi.com

Actions | Roles | Victory Conditions

PROCESS IS A DESCRIPTION OF …


Minimal Constraints | A Shared Story | Response to Market Demands

PROPER PROCESS PROVIDES:


How Do We Create Process Now?@ourfounder Moduscooperandi.com

Evolution | Frankensteination

Updating | Sedimentation

Dreams | Fears

WE CREATE PROCESS NOT BY <X> BUT BY <Y>


By Those External to Creation

Ignoring Obvious Inefficiencies

Meeting External Non-Value-Added Demands First

CHANGE IS “MANAGED”


How to Steward a Process: Ghosts in the Machine@ourfounder Moduscooperandi.com

Ghosts in the Machine@ourfounder Moduscooperandi.com


MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.

~ GILBERT RYLE

False Dualism and Synthesis

Being and Becoming Self Awareness and Self Consciousness

PROCESS MUST EXPLORE


“To manage, one must lead.To lead, one must understand the work that he and his people are responsible for.”

~ W. Edwards Deming

THE GOAL IS MINDFULNESS


Warts and All | Shared Visualizations | Have the Guts to Learn |Understanding the Success of the Unsuccessful

VISUALIZE COHERENT SYSTEMS


BELIEVE NOTHING


QUESTIONYOUR

PROCESSES

What would make this process better | smaller | less stressful | less annoying |faster | more responsive | to provide better feedback.

RESPECT FOR PROFESSIONALISM:EXAMINE THE PROCESS


What would make you work better | less stressed | less annoyed |faster | more responsive | able to get better feedback.

RESPECT FOR PROFESSIONALISM:EXAMINE THE PEOPLE


These value judgments separate us from the system. They unwittingly have created a false set of dualisms (category mistakes) from which software development is now trying to escape. Balance is required for a healthy system.

GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS



“MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE. HE MIGHT, AFTER ALL, BE A SORT OF ANIMAL, NAMELY, A HIGHER MAMMAL. THERE HAS YET TO BE VENTURED THE HAZARDOUS LEAP TO THE HYPOTHESIS THAT PERHAPS HE IS A MAN.”

~ GILBERT RYLE

Culture Embodies People | People Embody Culture | Product Embodies Both

GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS



“WHENEVER THERE IS FEAR,YOU WILL GETTHE WRONG FIGURES.”

~ DEMING

No Really … Plan it, Do it, Study it, Adjust it.

GHOSTS IN THE MACHINELIKE PDSA


Culture Embodies People | People Embody Culture | Product Embodies Both

PDSA REQUIRES A MINDFUL CULTUREAND SYSTEM


Enthusiasts | Skeptics | Bandwagoneers

GHOSTS IN THE MACHINEPEOPLE ARE THE PROCESS AND ARE NON-UNIFORM


Diversity ensures PDSA | Different People, Filters, Needs | Diversity Helps Breed and Destroy Robust Ideas

UNIFORMITY IS NEITHER REQUIRED NOR APPRECIATED



MAN NEED NOT BE DEGRADED TO A MACHINE BY BEING DENIED TO BE A GHOST IN A MACHINE.

~ GILBERT RYLE

THANK YOU!

JIM BENSON | @OURFOUNDER

http://bookofmonsters.com/tag/frankenstein/

http://bookofmonsters.com/tag/frankenstein/

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KICK OUT THE STYLE, BRING BACK THE JAM - HOW TO CREATE A REAL PROCESS (JIM BENSON) - LKCE13

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