Kim Cheng Patrick Low

Leading Successfully

in Asia

Second Edition

Springer

Contents

1 Leaders, Managers and Bosses 1 Introduction 1 Differences Between Leaders, Managers and Bosses 3 Who Call the Shots? 3 Who Want Profits and Who Pursue the Vision? 3 Who See Short-term? and Who See Long-term? 3 Who Is More Concemed with Process and People? 4 Who Is More Concemed with Procedures and Rules? 4 Who Inspires? Who Motivates and Who Is Feared? 4 Who Has What Power? 5 Who Teils? Who Persuades? 5 Who Bark Orders? Who Are Their Own Persons? 6 Who Wants Change? Who Prefers Change? 6 Who Has More Egos? 6 Who Serves? Who Cares? 7 Your Choice and Selection 8 Checkpoint: Think About It 8

Leaders, Managers and Bosses 8 References 9

2 Leadership and the Importance of Example 11 Introduction 11 Heavenly Mandate 13 The Public Eye 13 Döing Dharma (Duty) and Setting the Standards 14 A Lovely Flower, Füll of Colour and Fragrance 14 The Tail Trails the Head 15 Role Modelling and Examples Is a Key Influencing Factor 16

Set and Be an Example of What You Want Others to Be 17 Guard the Leader's Honour or Integrity 18 Say What You Mean and Do What You Say 18 Incorporate Action 19 Rub Shoulders with Your People 19 Correct Mistakes and Be Self-Regulatory 19

xxi

Contents xxu -— —

20 Areas in Which Leaders Can Lead By Example ^ Checkpoint: Think About 22

Leadership and the Importance of Example Areas in Which Leaders Can Lead By Example g

Exercises and Activities ^ References

25 3 Leadership and Ethics Introduction The Golden Rule and the Stakeholder Theory Bolstering the Stakeholder Theory with the Confucian Ethical Concepts (Even at the Individual Level, One Needs to Embrace These as the Basis) 28

Being a Gentieperson (Junzi) 28 Emphasising and Practising Virtue 29 Raising One's Influence by Example and Being Ethical 29 Loving All and Serving All 30 Fostering Family Closeness and Fatherly Care 32 Embracing High Learning, Education and Utmost Integrity 33 Being Prudent 34 Conclusion 35 Checkpoint: Think About It 35

Leadership and Ethics 35 References 36

4 Leadership and Motivation 39 Introduction 39 The Confucian Philosophy (The Eight Tenets of Self-Cultivation, Learning and Social Relationships) as Sources of Motivation Among the Chinese 40

ge wir. Observing Object(s) in Order 41 SiCfcB zhi zhi: Perfecting the Knowledge 41 Sil cheng yi: Being Clear in Thinking and Sincere in Intention. . 42 JE'fc zheng xln: Be One-Minded 42

£2 X!Ushen: ^Glf-Cultivating in All Stages of One 's Life 43 qi jiä: Building a Harmonious Family 43

2&IÜ zhi guö: Governing a State 43 pmg tiän xiä: Striving for Peace and Harmony. . 44

Summary

^mplidty111 LeaderSWp Acc0rding t0 Lao Tzu's Three Treasures. ' 45 Patience ^ Compassion ^ Section Conclusion 49

Ta Mo, Self-Growth and Leadership ^

I

Contents xxiii

Motivation, the Sun Tzu (Sun Zi) Way 52 Introduction 52 The Section Purpose and Objectives 53 Key Sources of Motivation 53 Being in Unity with Tao 53 Knowing Your People's Strengths 54 Creating Opportunities for Your People 54 Communicating and Connecting 54 Mobilising, Rallying and Unifying 55 Setting the Example 56 Using Banners, Symbols and Signs 57 Thinking Big, Working Small 57 Hiring the Motivated and Giving Big Rewards 58 Allowing the People to Think Hungry and Always Be Prepared.... 59 Applying Benevolence Yet Being Firm and Consistent 60 Applying Relationships 61 Section Conclusion 61

Losing and Gaining Influence, Motivating and Managing Talent 61 How Can We Lose Our Influence of Our People? Or How Can We Annoy Our People? 62 How Can We Win or Gain Our Influence of Our People? 63 Managing Talent, the Confucian Way (It's All About Leadership Development) 66

Introduction 66 What Is Talent Management? 66 Selecting Talents: The Talent Portfolio or the Qualities of Leadership Valued 67 Selecting Talents Who Are Holding the Same Values as the Company's 70 Empowering Your Talents 70 Being Persuasive with Your Talents 71 Showing Care and Concern for Your Talents 71 Recognising Talents and Appreciating the Strengths of Your Talents 71 Identifying Those with the Highest Leadership Potential Early in their Careers 72 Being Friendly, Approachable and Communicable 72 Knowing Oneself Is Vital, Coaching Is Necessary 73 Training Your Talents, Investing in Your People 73 Conclusion 74

Chapter Conclusion 74 Checkpoint: Think About It 75

Leadership and Motivation 75 The Confucian Philosophy (The Eight Tenets of Self-cultivation, Leaming and Social Relationships) 76

Contents

Motivation and Leadership According to Lao Tzu s ?6

Three Treasures 76 Ta Mo, Self-Growth and Leadership Motivation, the Sun Tzu (Sun Zi) Way • • 77 Losing and Gaining Influence, Motivating and Managing Talent. . . //

Activities and Exercises Managing Talent, the Confucian Way (It's All About Leadership _ Development)

References

Leadership in China, Mongolia and Tibet 81

China Leading, The Confucian Way 81

Lao Tzu's Three Treasures, Leadership and Organisational Growth... 90 Applying Strategie Leadership, The Way of the Dragon 99 Tao and Tough Leadership: Having the Power to Prevail 111 Leading, the Guan Yin Way 116 Leading, the Bruce Lee Way 117 Mao Zedong and His Leadership Ways 126 LiKaShing 129

Mongolia 130 Ten Leadership Lessons Learnt from the Warrior-Conqueror, Genghis Khan 130

Tibet 136 The Dalai Lama, Tenzin Gyatso, and His Leadership Ways 136

Checkpoint: Think About It 138 Leadership in China, Mongolia and Tibet 138 China 138 Mongolia 141 Tibet j4l

References 141

Leadership in India j 47 Leadership, Corporate Culture and the Hindu Trinity: Brahma, Vishnu and Shiva ' ^

Introduction 14-The Hindu Trinity Section Conclusion ...! 152

The Essential Leadership Wisdom of the Bhagavad Gita 152 Introduction * SectionAimandObjectives. ........... ]ll Love and Be Loving Follow Your Dharma, and Lead Well 1« Know Your Vision

Contents xxv

Move from Ego to Divinity; Move from Seif to Other-Centeredness 155 Poster Team Leadership and Team Building 156 Grow Resilience 157 Be Disciplined 157 Have Spiritual Ballast 157 (Don't Just Do; at Most Times) Reflect and Take Stock! 158 Conclusion 159

Hanuman, the Monkey Deity: Leadership Lessons Learnt 159 Leadership Lessons Learnt 160

The Buddha and Leadership Lessons and Relevance 162 The Teachings of Buddha and Becoming Leaders 162 Section Conclusion 171

Pro-Activity and Hinduism 171 Introduction 171 Taking Charge 172 Believing in One's Potential 173 Becoming Role Models 173 Being Passionate 174 Investing Time and Effort in People and Relationships 174 Being Practical 175 Döing Good and Cäring for Others Actively 175 Acting Selflessly ahd Making Sacrifices 176 Being Open 176 Being Positive 177 Section Conclusiotl 177

Mahatma Gandhi and His Leadership Ways 178 Key Leadership Qualities 178 Section Concluding Remarks 185

N.D.Modi 186 Indian Business Leaders 186

Resilient and Adaptive Indian Business Leaders 186 Döing Business in a Limited Resources and Volatile Environment... 186 Caring and Motivating Indian Workforce as Top Priority in Business 187 Section Conclusion 187

Checkpoint 187 Leadership in India 187 Leadership, Corporate Culture and the Hindu Trinity: Brahma, Vishnu and Shiva 187 The Essential Leadership Wisdom of the Bhagavad Gita 188 Hanuman, the Monkey Deity: Leadership Lessons Learnt 188 The Buddha and Leadership Lessons and Relevance 188 Proactivity and Hinduism 189 Mahatma Gandhi and His Leadership Ways 189

Contents XXVI

Self-esteem Booster Acti vities/Exercises 189 Indian Business Leaders 190

References 190

Leadership in Japan 193 Introduction 193 Leading, the Samurai Way 193 Zen and Leadership 196

Being Pro-Active 197 Accepting and Leading Change 197 Growing, Learning and Döing What Matters Most 198 Rinding Happiness Now 198 - " ' VT 1 ruf«, Following the Natura] Order. Practising the Language of the Heart. 199

200 Being Focused ("One Heart, One Intention") 2QQ

Developing Patience ^ Detaching and Letting Go Applying Objectivity and Having No Favourites Having Stillness Being Inspired and Inspiring Others Through the Use of the Koans. . . 2UZ Identifying Talents, Coaching and Growing Others 203 Being Humble, Giving and Serving 203

Collaborating and Team-Playing 204 Disciplining and Thinking Positively 205 Section Conclusion 205

Nemoto's Principles of Leadership 206 Leading, the Matsushita Way 207

Introduction 207 Matsushita Konosuke's Key Thoughts and Leadership Ways 207 Believing in and Tapping the People's Potential 207 Using the Umbrella When It Rains [or Guided by the Laws of Nature] 208 Being CustomeT-Driven 209 Being Service-Oriented and Serving the Community 209 Leading by Example 210 Being Pro-Active and Passionate 210 Being Persuasive, Having the Power of Persuasion 211 Winning Trust 211 Believing that Trouble Is Good and It Makes Us Strong 212 Döing What One Knows to be Right 212 Being Bold and Determined 213 Surging Ahead 213 Being Adaptable and Flexible 213 Section Conclusion 214

Akio Morita and His Leadership Ways (Sony) / ' 214

Contents xxvii

Introduction 215 Creating and Growing the Competitive Edge 215 Having Clarity of Goals and Taking Responsibility 216 Finding the Need and Filling It: Satisfying the Market 216 Learning from Mistakes, Learning from Failures 217 Coping with the Speed of Change 217 Making Füll Use of People's Potential 218 Motivating and Energizing People 218 Fostering the Good Family-Like Relationships Within the Company 219 Taking Market Research to the Streets 220 Combining the Best of the Western and Asian Culture 220 Section Conclusion 221

Soichiro Honda and His Leadership Ways 221 Having the Passion, Energy and Enthusiasm 221 Being a Risk-Taker, Learning and Learning from Failure 222 Being Determined to Succeed 222

Team Leadership Lessons from Shinkansen, the Japanese Bullet Train 222

Introduction 222 Section Purpose and Objectives 223 The Shinkansen Effect on Team Leadership and Teamwork 224 Moving from Goodness to Greatness 226 Boosting the 1 +1 — 5 (Synergy) 227 Enhancing Successful Leadership, Team Roles and Shared Leadership 228 Effecting Increased Communications 228 Growing Holistic Thinking 229 Being Organic 229 Having Improved Morale and Greater Job Satisfaction 230 Having a Higher Level of Creativity and Better Problem Resolutions 231 Creating Greater Customer Satisfaction, Higher Sales and Increased Market Share 231 Triggering Greater Business Success 232 Section Conclusion 232

Checkpoint: Think About It 233 Leadership in Japan 233

References 236

8 Father Leadership in Kazakhstan 239 Introduction 239 Father Leadership Deßned 239 Applications and Benefits of Father Leadership in Small Business (Project) Management: The 5Cs 241

Contents xxviU —

241 The First C: Commumcatmg 242

The Second C: Collaborating 243

The ThirdC: Coaching 244

The Fourth C: Caring . . The FifthC: Controlling Chapter Checkpoint Think About It

Father Leadership m Kazaklvstan Applications and Benefits of Father Leadership in Small Business (Project) Management: The 247

References

9 Leadership in Malaysia 249 Hang Tuah: Leadership Lessons from a Malay Wanior 249

Introduction 249 Bendahara (Prime Minister) Saved 250 The Malays "Will Never Vanish 250 Turtmig Point in the Relationship Between Hang Tuah and Hang lebat 250 Lessons Learnt. 251

Father Leadership: The Malaysian Perspective 256 Country's Background and History 257 Islamic Values and Father Leadership in the Malaysian Context. . . 258 The Practice and Relevance of Father Leadership 259 The Problems and Prospects of the Father Leadership Way 261

Malaysian Business Leaders 265 Checkpoint: Think About It 266

Leadership in Malaysia 266 Hang Tuah: Leadership Lessons from a Malay Warrior 266 Father Leadership: The Malaysian Perspective 266 Malaysian Business Leaders 267

References 267

10 Father Leadership in Negara Brunei Darussalam. 269 Introduction 269

National Ideology: MIß: Melayu Islam Beraia.. 269 People and Culture 77Q

Planning and Directiug ÜÜÜ" 271

3^« ̂ ** »d < ««" ' •::::: m

RoleModelling, Guiding and Growing.'. Leadership at the National Level Leadership at the Community Level.

sr10:::•'::::::::::: « -Sel—— • • • 278

279

Contents xxix

The Value of Integrity 279 The Value of Dignity 279 The Values of Justice/Having a Just Society/Corporate Social Responsibility (CSR)/Charity and Compassion (Loving-Kindness and Giving) 280 The Value of Foresight 282 The Value of Learning 283 The Value of Service 283 The Value of Continuous Improvement 283 The Value of Coaching/Mentoring and Relating With One's People. . . 284 The Value of Humility 284 The Value of Moderation 285 The Value of Work and That of Working Hard 285 Section Concluding Remarks 286 Chapter Conclusion 286 Checkpoint: Think About It 288

Father Leadership in Negara Brunei Darussalam 288 The World of Silat and Its Parallels to Leadership 288 Islamic Values and Leadership 288

References 289

11 Leadership in Singapore 291 Father Leadership in Singapore 291

The Roots and Support for Father Leadership 291 The Problems and Prospects of the Father Leadership Way 294

Lee Kuan Yew and His Leadership Ways 298 Introduction 298 Section's Aim and Objectives 298 The Father of Modern Singapore 299 The Key Skills, Qualities and Characteristics 299 Displaying a High Locus of Control 300 Gelting It All Geared and Well-Planned, Preparation and Flanning Is So Essential 300 Being a Strategie Thinker 301 Being Proactive 302 Being Firm and Disciplined Yet Caring 303 Wielding Much Influence, Influencing Is So Critical 303 Applying Soft Power 305 Lee Kuan Yew's Role and Appreciating the Context in Which Singapore Is In 306 Section Conclusion 306

The Peranakans, Values and Leadership in Singapore 307 Section Objectives 307 Who Are the Straits-Chinese or the Peranakans? 308 Western Education, Peranakan Upbringing, Their Leaders, and Their Leadership Qualities, Style(s) and Ways 309

Applying Father Leadership • • • Practicing Family-Oriented Leadership Way Accommodating Respecting the Old BeingCompassionate •• ••; • .' ' ' ' Flanning and Having a Prepared Style of Running Things. Living Gentlemanly/Ladylike Being Being of Positive Frame of Mind Being Multi-cultural • • Being Friendly, Warm-Hearted and Relationship-Centered Section Conclusion

Singapore Incorporated Leaders Singapore Business Leaders Checkpoint: Think About It

Father Leadership in Singapore Lee Kuan Yew and His Leadership Ways The Peranakans, Values and Leadership in Singapore.... Singapore Incorporated Leaders Singapore Business Leaders

References

Women and Mother Leadership Mother Leadership

Introduction Aim and Objectives What Is Mother Leadership? The Traits and Characteristics of Mother Leadership.... The Downsides and Benefits of Mother Leadership Limitations and Benefits of the Study Section Conclusion

The Glass Ceiling The Way Forward

Adopting the Human Capital Approach Adopting Win-Win Relationships Promoting and Self-Marketiag Networking and Building Connections Coaching, Guiding and Mentoring Applying Soft Power Promoting Entrepreneurial Skills Having Role Models to Emulate

Some Examples in the Various Asian Countries .... Bangladesh Brunei Darussalam China (People's Republic of China) .....!.

Contents xxxi

Hongkong 346 India 346 Indonesia 347 Japan 348 Malaysia 348 Myanmar 349 Pakistan 349 Philippines 350 Singapore 350 Sri Lanka 352 Taiwan 352 Thailand 353

Checkpoint: Think About It 353 Women and Mother Leadership 353 The Glass Ceiling 353 The Way Forward 354

References 354

13 Leadership and the Twelve Chinese Zodiac Animals 357 Introduction 357 The Animals 358

The Rat 359 The Ox or the Bull 360 The Tiger 360 The Rabbit (or The Cat in Vietnam) 361 The Dragon 362 The Snake 362 The Horse 363 The Ram or the Goat 364 The Monkey 365 The Rooster 366 The Dog 367 The Pig 367

Chapter Conclusion 368 Checkpoint: Think About It 368

Leadership and the Twelve Chinese Zodiac Animals 368 References 369

14 Leadership and Change 371 Change 371 Weak Leaders and Leading Change 371 What Do Leaders Need to Do When Leading Change? 372 Tao and Leading Change 373

Introduction 373 Section Purpose and Objectives 374 Life's a Rhythm 374

xxxii Contents

Section Conclusion 378 Leading Change, the Way of Confucius 379

Introduction 379 Section Conclusion 383

Checkpoint: Think About It 384 Change 384 Weak Leaders and Leading Change 384 What Do Leaders Need to Do When Leading Change? 384 Tao and Leading Change 385 Leading Change, the Way of Confucius 385

Self-Esteem Booster Activities/Exercises 386 References 386

15 Team Leadership and Teambuilding 389 The Shinkansen (Japanese Bullet Train) Effect 389

Leadership and Team Lessons 389 The Shinkansen Effect on Team Leadership and Teamwork 391 Moving from Goodness to Greatness 391 Boosting the 1 + 1 = 5 (Synergy) 393 Enhancing Successful Leadership, Team Roles and Shared Leadership 393 Effecting Increased Communications 394 Growing Holistic Thinking 394 Being Organic 395 Having Improved Morale and Greater Job Satisfaction 395 Having a Higher Level of Creativity and Better Problem Resolutions 396 Creating Greater Customer Satisfaction, Higher Sales and Increased Market Share 396 Bringing About Greater Business Success 397 Section Concluding Remarks 397

Tao and Team-Building 398 Introduction 398 The Tao (Yin-Yang) of Relationships: A Balancing of Individual and Team 399 Embrace and Enhance Cooperation and Collaboration 400 Adopt an Overall Win-Win Posture and Spirit 401 Encourage Equality and Rotate Team Roles 401 Keep It Simple: Stick to the Vision 402 Strike a Balance 402 Facilitate and Make Easy the Teamwork 403 Be Without Greed 403 Be in Harmony 404 Boost Team Creativity 405 Section Conclusion 405

Contents xxxiii

Checkpoint: Think About It 405 Team Leadership and Teambuilding 405 The Shinkansen (Japanese Bullet Train) Effect 406

Self-Esteem Booster Activities/Exercises 406 References 407

16 Resilience and Leadership in Asia 409 Being Resilient 409 The CORE Qualities 410 Boosting Endurance and Being Resilient 411

Say No to Negativity 411 Not to Ignore the Negatives 412 See the Positive Aspects 412 BePrudent 413 Be Green 414 Be Creative 414 Be Open: There's Always a Way! 414 The Way of the Warrior 415 Be Adaptable 416 Learn from Nature 417 Visualise Success 418 Have a Good Sense of Humour 419 (Feeling Low Energy?) Get Energy and Recharged! 419 Have the Clarity of Mind 420 Get Help from Family or Close Friends 421 Go Bit by Bit, Inch Your Way Through... and Still Make It! 421 Have Staying Power 422 Believe in Yourself 423 Build the Ballast, Gelting Help from the Beyond 424 Section Conclusion 425

Buddha, Buddhism and Being Resilient 425 Introduction 425 ThePath 426 Being Self-Reliant and Tough 426 Living in the World of Anicca 427 Acquiring Higher Awareness, We Can Transform Ourselves 428 Being Aware of Situations Creating Negativity 429 Watching, Observing and Taking Note of Positive Influences 429 Having Ideals 430 (In Spite of the Odds,) Being Motivated, and Moving on 430 Coping with One's Environment 431 Having the Positive Thinking's Edge 431 Section Conclusion 432

Being Resilient, the Confucian Way 432 Introduction 432

xxxiv Contents

Learning Helps, Continuous Learning Benefits 433 Positive Thinking Pays 434 Assistance to Others Builds One's Character and Resilience 435 Integrity and Character Wins Business and Customers 435 Build the Customers' (People's) Trust (Xin) 436 Proactiveness Ensures Business Survival, If Not Growth 437 Perseverance Is a Boon 437 Be Bold and Have the Necessary Determination 437 Thriftiness and Prudence Adds to the Leader's Resilient Qualities. . . 438 Proper Procedures (Li: Rituals) and Transparency Helps and Builds Transparency 439 Section Conclusion 439

Checkpoint: Think About It 439 References 441

17 Using Soft Power 445 What Is Soft Power? 445 Applying Soft Power, the Confucius' Way 446

Confucian Ways and Applications of Using Soft Power 447 Being Virtuous 447 Leading by Example 447 Being Trustworthy 448 Being Approachable and Friendly 448 Sharing the Same Vahles, Fostering a Sense of Unity 448 Empowering the People 449 Cooperating and Collaborating 449 Standing for Values, Moral Courage and What a Leader Stands For. . . 450 Educating the People 450 Being Charming and Engaging 451 Being Ever Encouraging 451 Being Humble 452 Being Patient 453 Being Caring 453 Returning or Paying Back to the Community 453 Section Conclusion 454

Applying Soft Power, the Lao Tzu (the Tao)'s Way 454 Applying Neum Pactum ('My Word Is My Bond' or 'My Word Is My Honour!') 455 Being Simple 456 Being in Harmony with Nature Is Power 456 Being Humble Helps to Acquire Power 457 Being Patient Is Good 457 Being Other-Centred 458 Allowing People to Own 458 Empowering Others Is Giving Power to Oneself 458

Contents xxxv

Applying the Power of Pause 459 Subscribing to Peace and Non-Violence 459 Hearing Füll Responsibility Is Indeed Graciousness, If Not Soft Power 460 Using the Heart 460 Being Flexible 461 Section Conclusion 461

Applying Soft Power, the Chuang Tzu (Zhuang Zi)'s Way 461 Section Introduction 462 Who Is Chuang Tzu (Zhuang Zi)? 462 Section's Aim and Objectives 462 Gaining the People's Trust and Support 462 Being of Character and High Integrity 463 Encouraging Self-Cultivation 463 Fulfilling the Needs of the Followers 464 Serving and Caring 464 Being Humble: Humility Is Greatness 464 Being Cool, Calm and Composed 465 Being Flexible 465 Enduring: Endurance Gives Patience and Power to a Person 465 Setting the Precedent, Then Letting Things Fall into Place 466 Building Goodwill and Preferring Peace, Harmony and Non-Violence 466 Promoting Cooperation and Collaboration (Oneness in All Things). . . 466 Applying the Strength of a Pause, Being Still 467 Understanding the World and Applying Its True Meaning Is Power. . . 467 Section Conclusion 468

Checkpoint: Think About It 468 Using Soft Power 468

Self-Esteem Booster Activities/Exercises 469 References 470

18 Food for Thoughts and Actions: From Baby Steps to Bold Charges 473 Keep Moving 473 Renewing the Mind 473 What Is Your Vision? 474 What Is Your Mission? 474 What Is Your Personal Slogan? 475 What Are the Set of Values You Hold? 475 What Are Your Priorities and Goal(s)? 475 What Are Your Action Plan(s)? 476 Enhance, Empower, Extend and Expand 476 What We, As Leaders, Should Think? 477

Introduction 477

xxxvi Contents

Section Aims and Objectives 477 Leaders Should Be Thinking About 478 Knowing the Goals (Where Are We Leading Our People to?) 478 Creating Sustainable Development 478 Carrying Their People Along with Them 479 Learning and Cultivating Core Values 479 Being Aware of Intergenerational Caps, Problems and Issues 480 (Continuously) Asking "Am I Caring Enough for My People?".... 481 Being Strong, Tough and Resilient 481 Capitalising on Opportunities 482 Döing What They Say and Taking Action 482 Balancing Work with Other Spheres of Life 483 Section Conclusion 483

Chapter Conclusion 483 Checkpoint: Think About It 484 Activities and Exercises 485 References 485

19 The Future: Going Further, Döing More, Going Stronger 487 Introduction 487 Moving from Being Just a Leader to Being a Leadership Titan 487 Saving, Sustaining and Growing Organisation 490 Cultivating a Garden of Greatness 491 Bringing About Learning Organisation 492 Effecting Instructional Leadership 493 Guaranteeing Gaia 493 Being Self-control and Disciplined and Encouraging Sustainable Development 494 Building Relationships 495 Powering the Future 497 Pacing Issues and/or Problems with the Yes Attitüde 497 Setting the Sights Further 498 Creating Leadership Circles 499 Being Entrepreneurial 499 Tapping the Passion 502 Recognising Diamonds in the Rough and Valuing the Talent in People 502 Marching Forward with Servant Leadership 503 Chapter Conclusion 504 Checkpoint: Think About It 504

The Future: Going Further, Döing More, Going Stronger 504 References 509

Index 511