Kingman Memorial Health Center

Org Chart for Case study ReferenceHSM 4561 Spring 2010

Kingman Med Ctr Org Chart

CHIEF EXECUTIVE OFFICERBrian Tooney

CHIEF ADMINISTRATIVE &CHIEF FINANCIAL OFFICERLarry Leman

CHIEF OPERATING OFFICERRajiv Kinara

CHIEF NURSING OFFICERKim Knight, RN

FOUNDATIONMARKETINGPUBLIC RELATIONSVOLUNTEER SERVICES

CHIEF MEDICAL OFFICERJoseph Smith, MD

Medical Staff

EXECUTIVE DIRECTORHUMAN RESOURCESHeather Crowley

KINGMAN HEATLTH INCORPORATED BOARD / EXECUTIVE BOARD

EXECUTIVE DIRECTORPHYSICIAN SERVICESJosh McKensey RN Interim Director

Kingman Staff

CHIEF EXECUTIVE OFFICERBrian Tooney

20 Years Healthcare experience

BS Business Management

Master of Healthcare Administration

4th Hospital leadership role, progressing from Assistant Administrator of smaller hospital, to administrator; then to larger hospital COO role, now Kingman CEO

CHIEF ADMINISTRATIVE /CHIEF FINANCIAL OFFICERLarry Leeman

INFORMATION SYSTEMS

HEALTH INFORMATIONMANAGEMENTMATERIALS MANAGEMENT

DIRECTOR OF FINANCEKevin Kensit

FINANCE / ACCOUNTING

ADMITTING BUSINESS OFFICE

Kingman Staff

CHIEF ADMINISTRATIVE /CHIEF FINANCIAL OFFICERLarry Leman

BS Accounting

Certified Public Accountant

Master of Accountancy

15 years accounting experience in healthcare. Started at Kingman in Business Office Manager role; promoted to Director of Finance; now Chief Financial Officer

Kingman Staff

Function: Select, purchase, install, train,

maintain information systems in the organization.

Training required: Information Systems associate

degrees or bachelors degrees IT Technicians associate degrees

INFORMATION SYSTEMS

Kingman Staff

Function:

Organize, maintain and provide service for all patient medical records.

Process records by coding to provide information to Billing Office.

Training required: Health Information Management

associate degrees or bachelors degrees.

Coding certification. File clerks and record release

clerks are on the job trained.

HEALTH INFORMATION MANAGEMENT

Kingman Staff

Function: Select, purchase and inventory of

all supplies used within health center.

Training required: Managers often have nursing

backgrounds especially from supply-intense areas such as surgery.

Staff are associate degree in various disciplines or high school diploma with on the job training.

MATERIALS MANAGEMENT

Kingman Staff

Director of Finance Kevin Kensit

BS Accounting

Certified Public Accountant

Like Larry, started at Kingman in Business Office Manager role; promoted to Director of Finance.

In charge of Accounting, Business Office and Admitting.

Kingman Staff

Function: Perform all accounting and

maintain financial records for all

Training required: Bachelor of Science in Accounting.

Managerial staff have Certified Public Accounting certification.

Staff are associate degree in accounting or bookkeeping, computer science, or on the job trained.

ACCOUNTING

Kingman Staff

Function: Prepare all bills for processing

claims to insurance companies, governmental payors, or other payors.

Training required: Managers often have accounting or

business backgrounds . Staff are associate degree in

various disciplines or high school diploma with on the job training.

BUSINESS OFFICE

Kingman Staff

Function: Perform greeting and data entry of

patient information into hospital registration computer system.

Training required: Managers often have business or

clinical backgrounds. Staff are associate degree in

various disciplines or high school diploma with on the job training.

ADMITTING

EXECUTIVE DIRECTORPHYSICIAN SERVICESJosh McKensey, Interim Director

Family Practice

Internal Medicine

Pediatrics

Neurology

Hospitalists

Golden Valley Clinic

FP Residency Clinic

Obstetrics/Gynecology

Urology

General Surgery

ENT

Orthopedics

Cardiovascular

OUTPATIENT CLINICS

OCCUPATIONAL HEALTH

Pain Management Clinic

MSO OFFICES

Kingman Staff

EXECUTIVE DIRECTORPHYSICIAN SERVICES

Interim DirectorJosh McKensey

BS Nursing

Former clinic manager, now overseeing all clinic and outpatient operations.

Position is posted, seeking candidate with clinical background with advanced degree in business management or healthcare administration.

Kingman Staff

Function: Physicians who practice at hospital

and See patients, perform procedures, tests, therapy.

Occupational Health Clinic: a specialty clinic which sees patients who are injured on the job.

Training required: Physician, board certified in specialty. Support staff in Occ Health Clinic

include nurses, receptionists, Physical Therapists, Audiology technicians, lab technicians or assistants.

MEDICAL SPECIALTIES

CHIEF MEDICAL OFFICERJoseph Smith, MD

QUALITY MANAGEMENT

SAFETY

PERFORMANCEIMPROVEMENT

PATIENT RELATIONS

ACCREDITATION

INFECTION CONTROL

RISK MANAGEMENT

GRADUATE MEDICALEDUCATIONProgram DirectorER ResidencyFP ResidencyInterns

MEDICAL DIRECTORSEmergency DepartmentRadiologyLab/PathologyAnesthesiaMedical OncologyRadiation Oncology

MEDICAL STAFF SERVICES

Kingman Staff

CHIEF MEDICAL OFFICERJoseph Smith, MD

Senior Internal Medicine Physician35 years in practice

Now on Hospital Administrative team, actively works with medical staff who staff Kingman. Oversees quality and safety committee activities.

Kingman Staff

CHIEF MEDICAL OFFICERJoseph Smith, MD

Senior Internal Medicine Physician35 years in practiceNow on Hospital Administrative team

Oversees committee functions listed beside here;

Oversees employed physicians who are residency program directors.

Medical Staff Services includes credentialing committee.

Medical Directors are physicians who oversee the departments listed.

QUALITY MANAGEMENTSAFETYPERFORMANCE IMPROVEMENTPATIENT RELATIONSACCREDITATIONINFECTION CONTROLRISK MANAGEMENT

GRADUATE MEDICALEDUCATIONProgram DirectorER ResidencyFP ResidencyInterns

MEDICAL STAFF SERVICES

MEDICAL DIRECTORSEmergency DepartmentRadiologyLab/PathologyAnesthesiaMedical OncologyRadiation Oncology

CHIEF NURSING OFFICERKim Knight, RN

NURSING ADMINISTRATION

NURSE STAFFING

NURSE EDUCATION

EMERGENCY SERVICES

SURGICAL SERVICES

CARDIOVASCULARSERVICES

CENTRAL STERILE

HEMODIALYSIS

HOME HEALTH

CASE MANAGEMENT

PROGRESSIVE CARE /INTENSIVE CARE UNITS

MEDICAL / SURGICAL /PEDIATRIC UNIT

HOSPICE

PERINATAL SERVICES

MEDICAL / SURGICAL /ORTHOPEDIC UNIT

Kingman Staff

CHIEF NURSING OFFICERKim Knight

BS Nursing

Master of Healthcare Administration

Began in high school at Kingman as nursing assistant. Received Kingman Nursing Scholarship. Worked in Critical Care for 6 years, then attended full time MHA program. Awarded Administrative Fellowship, then promoted to Director of Nursing and later Chief Nursing Officer.

Kingman Staff

Function: Provide nursing care and support

across all areas.

Training required: Bachelor, Associate Degree,

Licenced Practical Nurse, or Certified Nurse assistant.

Advanced Nursing Training: Critical Care, Dialysis, specialty units.

NURSING

CHIEF OPERATING OFFICERRajiv Kinara

PHYSICIAN RECRUITMENT

FACILITIES DEVELOPMENT

PLANT OPERATIONS

CANCER CENTERIMAGING SERVICESKRMC Imaging CenterCardiac Cath Lab

LABORATORY/ PATHOLOGY

PHARMACY RESPIRATORY CAREEKG/EEG ServicesSleep Lab

WOUND CARE

SECURITY

BIOMEDICAL ENGINEERING

PHYSICAL/OCCUPATIONAL& SPEECH THERAPY

HYPERBARIC THERAPY

NUTRITION SERVICES

WELLNESS CENTERCardiac RehabDiabetes EducationACUTE REHABILITATION

ENVIRONMENTALSERVICESLaundry

Kingman Staff

CHIEF OPERATING OFFICERRajiv Kinara

Bachelor of Science Chemistry & Biology

Master of Physical TherapyMaster of Healthcare Administration

Numerous years of clinical and management experience. Known as excellent negotiator. When COO position at Kingman was created, applied for position competing against nationwide applicant pool.

Kingman Staff

Function: Provide services to inpatient and

outpatient clients within discipline.

Training required: Bachelors or Associates degrees in

discipline. Physicians are board certified in

discipline.

Kingman Ancillary Services

EXECUTIVE DIRECTORHUMAN RESOURCESHeather Crowley

RECRUITMENT

COMPENSATION

BENEFITS

MANAGEMENTDEVELOPMENT

EMPLOYEE RELATIONS

CHILD CARE CENTER

Kingman Staff

Executive Director of Human ResourcesHeather Crowley

AA Nursing

BS Business Administration and Human Resources Management, Certification as

Master of Arts in Organizational Leadership

35 years in healthcare. Originally Operating Room nurse for 20 years. Returned to school to complete business degree 10 years ago. Finished masters in leadership recently at online university.

Kingman Staff

Function: Provide human resources support

for all job classifications.

Training required: Bachelor’s degree in Business

Administration or Human Resources Management.

Additional certifications: Human Resources Specialist, Financial Planner, Benefits Planner.

Kingman Human Resources

FOUNDATION

MARKETINGPUBLIC RELATIONS

VOLUNTEER SERVICES

Foundation: Fundraising and Philanthropy arm of KMHC. Staffed by Foundation Director and assistant.

Educational background: Bachelor degree in Non Profit Management.

Marketing & Public Relations: Administers KMHC satisfaction surveys,

gathers results, distributes to managers, gives training on improvement.

Staffed by Marketing Director and 4 staff. Educational background: Bachelors in Communications and Marketing.

Volunteer Services: Recruits, trains and schedules all KMHC

volunteers. Staffed by Volunteer Services manager and

assistant. Educational background: Registered Nurse with 35 years of service in patient care; clerical assistant.