Kingman Memorial Health Center
Org Chart for Case study ReferenceHSM 4561 Spring 2010
Kingman Med Ctr Org Chart
CHIEF EXECUTIVE OFFICERBrian Tooney
CHIEF ADMINISTRATIVE &CHIEF FINANCIAL OFFICERLarry Leman
CHIEF OPERATING OFFICERRajiv Kinara
CHIEF NURSING OFFICERKim Knight, RN
FOUNDATIONMARKETINGPUBLIC RELATIONSVOLUNTEER SERVICES
CHIEF MEDICAL OFFICERJoseph Smith, MD
Medical Staff
EXECUTIVE DIRECTORHUMAN RESOURCESHeather Crowley
KINGMAN HEATLTH INCORPORATED BOARD / EXECUTIVE BOARD
EXECUTIVE DIRECTORPHYSICIAN SERVICESJosh McKensey RN Interim Director
Kingman Staff
CHIEF EXECUTIVE OFFICERBrian Tooney
20 Years Healthcare experience
BS Business Management
Master of Healthcare Administration
4th Hospital leadership role, progressing from Assistant Administrator of smaller hospital, to administrator; then to larger hospital COO role, now Kingman CEO
CHIEF ADMINISTRATIVE /CHIEF FINANCIAL OFFICERLarry Leeman
INFORMATION SYSTEMS
HEALTH INFORMATIONMANAGEMENTMATERIALS MANAGEMENT
DIRECTOR OF FINANCEKevin Kensit
FINANCE / ACCOUNTING
ADMITTING BUSINESS OFFICE
Kingman Staff
CHIEF ADMINISTRATIVE /CHIEF FINANCIAL OFFICERLarry Leman
BS Accounting
Certified Public Accountant
Master of Accountancy
15 years accounting experience in healthcare. Started at Kingman in Business Office Manager role; promoted to Director of Finance; now Chief Financial Officer
Kingman Staff
Function: Select, purchase, install, train,
maintain information systems in the organization.
Training required: Information Systems associate
degrees or bachelors degrees IT Technicians associate degrees
INFORMATION SYSTEMS
Kingman Staff
Function:
Organize, maintain and provide service for all patient medical records.
Process records by coding to provide information to Billing Office.
Training required: Health Information Management
associate degrees or bachelors degrees.
Coding certification. File clerks and record release
clerks are on the job trained.
HEALTH INFORMATION MANAGEMENT
Kingman Staff
Function: Select, purchase and inventory of
all supplies used within health center.
Training required: Managers often have nursing
backgrounds especially from supply-intense areas such as surgery.
Staff are associate degree in various disciplines or high school diploma with on the job training.
MATERIALS MANAGEMENT
Kingman Staff
Director of Finance Kevin Kensit
BS Accounting
Certified Public Accountant
Like Larry, started at Kingman in Business Office Manager role; promoted to Director of Finance.
In charge of Accounting, Business Office and Admitting.
Kingman Staff
Function: Perform all accounting and
maintain financial records for all
Training required: Bachelor of Science in Accounting.
Managerial staff have Certified Public Accounting certification.
Staff are associate degree in accounting or bookkeeping, computer science, or on the job trained.
ACCOUNTING
Kingman Staff
Function: Prepare all bills for processing
claims to insurance companies, governmental payors, or other payors.
Training required: Managers often have accounting or
business backgrounds . Staff are associate degree in
various disciplines or high school diploma with on the job training.
BUSINESS OFFICE
Kingman Staff
Function: Perform greeting and data entry of
patient information into hospital registration computer system.
Training required: Managers often have business or
clinical backgrounds. Staff are associate degree in
various disciplines or high school diploma with on the job training.
ADMITTING
EXECUTIVE DIRECTORPHYSICIAN SERVICESJosh McKensey, Interim Director
Family Practice
Internal Medicine
Pediatrics
Neurology
Hospitalists
Golden Valley Clinic
FP Residency Clinic
Obstetrics/Gynecology
Urology
General Surgery
ENT
Orthopedics
Cardiovascular
OUTPATIENT CLINICS
OCCUPATIONAL HEALTH
Pain Management Clinic
MSO OFFICES
Kingman Staff
EXECUTIVE DIRECTORPHYSICIAN SERVICES
Interim DirectorJosh McKensey
BS Nursing
Former clinic manager, now overseeing all clinic and outpatient operations.
Position is posted, seeking candidate with clinical background with advanced degree in business management or healthcare administration.
Kingman Staff
Function: Physicians who practice at hospital
and See patients, perform procedures, tests, therapy.
Occupational Health Clinic: a specialty clinic which sees patients who are injured on the job.
Training required: Physician, board certified in specialty. Support staff in Occ Health Clinic
include nurses, receptionists, Physical Therapists, Audiology technicians, lab technicians or assistants.
MEDICAL SPECIALTIES
CHIEF MEDICAL OFFICERJoseph Smith, MD
QUALITY MANAGEMENT
SAFETY
PERFORMANCEIMPROVEMENT
PATIENT RELATIONS
ACCREDITATION
INFECTION CONTROL
RISK MANAGEMENT
GRADUATE MEDICALEDUCATIONProgram DirectorER ResidencyFP ResidencyInterns
MEDICAL DIRECTORSEmergency DepartmentRadiologyLab/PathologyAnesthesiaMedical OncologyRadiation Oncology
MEDICAL STAFF SERVICES
Kingman Staff
CHIEF MEDICAL OFFICERJoseph Smith, MD
Senior Internal Medicine Physician35 years in practice
Now on Hospital Administrative team, actively works with medical staff who staff Kingman. Oversees quality and safety committee activities.
Kingman Staff
CHIEF MEDICAL OFFICERJoseph Smith, MD
Senior Internal Medicine Physician35 years in practiceNow on Hospital Administrative team
Oversees committee functions listed beside here;
Oversees employed physicians who are residency program directors.
Medical Staff Services includes credentialing committee.
Medical Directors are physicians who oversee the departments listed.
QUALITY MANAGEMENTSAFETYPERFORMANCE IMPROVEMENTPATIENT RELATIONSACCREDITATIONINFECTION CONTROLRISK MANAGEMENT
GRADUATE MEDICALEDUCATIONProgram DirectorER ResidencyFP ResidencyInterns
MEDICAL STAFF SERVICES
MEDICAL DIRECTORSEmergency DepartmentRadiologyLab/PathologyAnesthesiaMedical OncologyRadiation Oncology
CHIEF NURSING OFFICERKim Knight, RN
NURSING ADMINISTRATION
NURSE STAFFING
NURSE EDUCATION
EMERGENCY SERVICES
SURGICAL SERVICES
CARDIOVASCULARSERVICES
CENTRAL STERILE
HEMODIALYSIS
HOME HEALTH
CASE MANAGEMENT
PROGRESSIVE CARE /INTENSIVE CARE UNITS
MEDICAL / SURGICAL /PEDIATRIC UNIT
HOSPICE
PERINATAL SERVICES
MEDICAL / SURGICAL /ORTHOPEDIC UNIT
Kingman Staff
CHIEF NURSING OFFICERKim Knight
BS Nursing
Master of Healthcare Administration
Began in high school at Kingman as nursing assistant. Received Kingman Nursing Scholarship. Worked in Critical Care for 6 years, then attended full time MHA program. Awarded Administrative Fellowship, then promoted to Director of Nursing and later Chief Nursing Officer.
Kingman Staff
Function: Provide nursing care and support
across all areas.
Training required: Bachelor, Associate Degree,
Licenced Practical Nurse, or Certified Nurse assistant.
Advanced Nursing Training: Critical Care, Dialysis, specialty units.
NURSING
CHIEF OPERATING OFFICERRajiv Kinara
PHYSICIAN RECRUITMENT
FACILITIES DEVELOPMENT
PLANT OPERATIONS
CANCER CENTERIMAGING SERVICESKRMC Imaging CenterCardiac Cath Lab
LABORATORY/ PATHOLOGY
PHARMACY RESPIRATORY CAREEKG/EEG ServicesSleep Lab
WOUND CARE
SECURITY
BIOMEDICAL ENGINEERING
PHYSICAL/OCCUPATIONAL& SPEECH THERAPY
HYPERBARIC THERAPY
NUTRITION SERVICES
WELLNESS CENTERCardiac RehabDiabetes EducationACUTE REHABILITATION
ENVIRONMENTALSERVICESLaundry
Kingman Staff
CHIEF OPERATING OFFICERRajiv Kinara
Bachelor of Science Chemistry & Biology
Master of Physical TherapyMaster of Healthcare Administration
Numerous years of clinical and management experience. Known as excellent negotiator. When COO position at Kingman was created, applied for position competing against nationwide applicant pool.
Kingman Staff
Function: Provide services to inpatient and
outpatient clients within discipline.
Training required: Bachelors or Associates degrees in
discipline. Physicians are board certified in
discipline.
Kingman Ancillary Services
EXECUTIVE DIRECTORHUMAN RESOURCESHeather Crowley
RECRUITMENT
COMPENSATION
BENEFITS
MANAGEMENTDEVELOPMENT
EMPLOYEE RELATIONS
CHILD CARE CENTER
Kingman Staff
Executive Director of Human ResourcesHeather Crowley
AA Nursing
BS Business Administration and Human Resources Management, Certification as
Master of Arts in Organizational Leadership
35 years in healthcare. Originally Operating Room nurse for 20 years. Returned to school to complete business degree 10 years ago. Finished masters in leadership recently at online university.
Kingman Staff
Function: Provide human resources support
for all job classifications.
Training required: Bachelor’s degree in Business
Administration or Human Resources Management.
Additional certifications: Human Resources Specialist, Financial Planner, Benefits Planner.
Kingman Human Resources
FOUNDATION
MARKETINGPUBLIC RELATIONS
VOLUNTEER SERVICES
Foundation: Fundraising and Philanthropy arm of KMHC. Staffed by Foundation Director and assistant.
Educational background: Bachelor degree in Non Profit Management.
Marketing & Public Relations: Administers KMHC satisfaction surveys,
gathers results, distributes to managers, gives training on improvement.
Staffed by Marketing Director and 4 staff. Educational background: Bachelors in Communications and Marketing.
Volunteer Services: Recruits, trains and schedules all KMHC
volunteers. Staffed by Volunteer Services manager and
assistant. Educational background: Registered Nurse with 35 years of service in patient care; clerical assistant.