Application of knowledge Application of knowledge management practicesmanagement practices

in higher education in higher education

Presented by :-Presented by :-Sachin ChalisgaonkarSachin ChalisgaonkarYogesh AtrayYogesh AtrayLecturer, GICTS, GwaliorLecturer, GICTS, Gwalior

Introduction Introduction Tacit knowledge :-Tacit knowledge :- it is know –how within the minds of people in an it is know –how within the minds of people in an

organization.organization.

Explicit knowledge :-Explicit knowledge :- it can be expressed in formal and shared it can be expressed in formal and shared language.language.

Its process to make right knowledge available to right people at right Its process to make right knowledge available to right people at right time.time.

In practice, knowledge management encompasses identifying and In practice, knowledge management encompasses identifying and mapping intellectual assets within the organization, generating new mapping intellectual assets within the organization, generating new knowledge for competitive advantage within the organization, knowledge for competitive advantage within the organization, making vast amounts of corporate information accessible, sharing of making vast amounts of corporate information accessible, sharing of best practices, and technology that enables all of the above — best practices, and technology that enables all of the above — including groupware and intranets. including groupware and intranets.

Objective of study :-Objective of study :-

Application of information technology.Application of information technology.

Research and development work in institution.Research and development work in institution.

Strategic planning of institution for curriculum development.Strategic planning of institution for curriculum development.

Flow of knowledge among the various departments, management, Flow of knowledge among the various departments, management, administration and staff members.administration and staff members.

The main objective of the study is to find out the practical applicability of knowledge management practices in higher education. This study hasbeen conducted in gwalior region among the technical and non-technical institutions.

MethodologyMethodology1.1. Study :-Study :- this study is descriptive in nature. data for the study has this study is descriptive in nature. data for the study has

been collected through questionnaires. (Primary data)been collected through questionnaires. (Primary data)

2.2. Design :-Design :- Population used fo9r research selected randomly. Population used fo9r research selected randomly. - total population size :- 350 (approx.)- total population size :- 350 (approx.)- this includes faculty members from 5 colleges of gwalior region.- this includes faculty members from 5 colleges of gwalior region.

1. Govt. science college.1. Govt. science college.2. ITM group of colleges.2. ITM group of colleges.3. GICTS group of colleges.3. GICTS group of colleges.4. Maharana pratap college of technology.4. Maharana pratap college of technology.5. MITS, gwalior.5. MITS, gwalior.

3.3. SSample size :-ample size :- sample selected randomly from various sample selected randomly from various departments of institutions. Selection based on below criteria:-departments of institutions. Selection based on below criteria:-a. Total teaching experiencea. Total teaching experienceb. association with institution.b. association with institution.

Lecturer41%

Asst.Prof.38%

Prof.15%

HOD6%

Technival48%Non-Technical

49%

Administrative3%

Fig.1.Sample distribution of respondents

Fig.2.Sample distribution curriculum wise

KRA’s for KM applicationKRA’s for KM application

Application and benefits of KM for Curriculum development process:-

• Repository of curriculum revision efforts that includes research conducted, effectiveness measures, best practices, lessons learned.

• Portal of information related to teaching and learning with technology, including faculty development opportunity, outcomes tracking, lessons learned, best practices.

• Repository of pedagogy and assessment techniques, including best practices.

• Portal for new faculty development opportunities and research. • Repository of corporate relationships to identify curriculum design

advisory task forces, guest speakers, study sites and so fourth.

Continue :-Continue :-

Application and benefits of KM for administrative services:-•portal for finance services i.e. budgeting and accounting) •Portal form procurement i.e. purchasing, accounts payable receiving.•Portal for human resources i.e. vacancy-to-hire, payroll, affirmatives action.

Application and benefits of KM for strategic planning:- •Office of knowledge management.•Portal for internal information that catalogs the strategic plans, reports developed for external audience.•Monthly “market watch” developed in tandem with admission, continuing education, alumni and development.

Data analysis :- scalingData analysis :- scaling Data collected with the help of questionnaire.Data collected with the help of questionnaire.

A 5 pointer scale has been developed for analyzing the responses.A 5 pointer scale has been developed for analyzing the responses.

1----- 1.5 ---- 2 ---- 2.5 ---- 3 ---- 3.5 ----- 4 ---- 4.5 ----- 51----- 1.5 ---- 2 ---- 2.5 ---- 3 ---- 3.5 ----- 4 ---- 4.5 ----- 5

1 —Weak1 —Weak 2 --Average2 --Average 3 -- Not convinced3 -- Not convinced 4 -- Agreed4 -- Agreed 5 -- Strong5 -- Strong

a. People provide complete explanation when they make information request.b. Department and faculties routinely document and share information about

their expertise.c. Our electronic and physical places where we store our knowledge are kept

up to date.d. Training system is very much focused.e. I have interaction with other institution’s faculties.f. Office space is not used as symbol of status or seniority in our institute.g. Everyone can share how his decision can effect overall institutional

performance.h. I have just right level of protocol for our sensitive information.i. I use work related reaching so i visit and interact with the industries related

to my subject.j. My institute appreciates knowledge sharing process.k. Class room teaching is best tool for transfer tacit knowledge.l. An internal document is released on the basis of knowledge asset of my

institute.m. My institute asks all the faculty members to include knowledge

management practices in their teaching.

Sample Q’s :- Total no of q’s = 43

Analysis of study :- Findings..Analysis of study :- Findings.. College wise responses:-College wise responses:-

MITS - 4.5MITS - 4.5 GICT - 3.85GICT - 3.85 SMS - 4.21SMS - 4.21 MPCT- 4MPCT- 4 ITM - 4.35ITM - 4.35 KITS - 4KITS - 4

Govt. institutions are more agreed than others (Combined avg. Govt. institutions are more agreed than others (Combined avg. = .67) towards over all practices of KM in every field of their = .67) towards over all practices of KM in every field of their institution.institution.

Private colleges are closely agreed to the point of KM Private colleges are closely agreed to the point of KM applications.applications.

Technical institutions that include both govt. and private are very Technical institutions that include both govt. and private are very strongly agreed to the applications of KM in their processes.strongly agreed to the applications of KM in their processes.

The aggregate response for the overall Q’s is 3.8, which can be The aggregate response for the overall Q’s is 3.8, which can be put 3 to 3.5 on scale. This implies that, respondents taken put 3 to 3.5 on scale. This implies that, respondents taken together are considerably agreed to the knowledge management together are considerably agreed to the knowledge management process applied to respective institution.process applied to respective institution.

Conclusion:- Conclusion:-

This study concludes, that among the 42 respondents selected for This study concludes, that among the 42 respondents selected for survey from technical and non-technical streams, 97 % respondents survey from technical and non-technical streams, 97 % respondents are more than agreed to the statement that, KM practices are very are more than agreed to the statement that, KM practices are very much applied in their respective institutions. much applied in their respective institutions.

Private institution have an edge over to govt. institutes in terms of Private institution have an edge over to govt. institutes in terms of strategic planning and using of IT enabled systems for KM.strategic planning and using of IT enabled systems for KM.

In terms of curriculum development and student welfare services, In terms of curriculum development and student welfare services, private institutes are more concerned for KM practices.private institutes are more concerned for KM practices.

Documentation for and sharing of research based knowledge are Documentation for and sharing of research based knowledge are weak both in private and govt. institutions. Faculty members are less weak both in private and govt. institutions. Faculty members are less interested in providing adequate information of their respective interested in providing adequate information of their respective department’s progress in KM practice.department’s progress in KM practice.