Date post: | 28-Jul-2015 |
Category: |
Presentations & Public Speaking |
Upload: | paul-corney |
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slide 1 KMUK: drawing on the experience of others
KMUK: drawing on the experience of others slide 2
‘proven critical knowledge capture….’
‘A book providing advice, tactics, and lessons learned from successful KM professionals from around the globe. What worked,
what didn't, and why.’
Patricia L Eng & Paul J Corney
KMUK: drawing on the experience of others slide 3
Typical problems & challenges
how to get senior leadership?
what’s the best way to conduct and measure a
pilot?
how do I map critical
knowledge?
how to get adoption of a new
system?
how to capture & retain
knowledge?
how do I build KM into the
process of the firm?
how to collect and present
lessons learned?
how do I get a CoP to work?
KMUK: drawing on the experience of others slide 4
how can I measure the
impact of what I do?
Today’s questions
! What problems are you facing?
! In what areas would you like to share your experience with others?
! What are others doing that you would like to find out more about?
KMUK: drawing on the experience of others slide 5
Open Space Peer Assist
! The open space is a self-organizing method for creating an agenda during a meeting or an event.
! Peer assist is a process that enables the gathering of knowledge drawn from the experiences of colleagues before embarking on a project or piece of work, or when facing a specific problem or challenge within a piece of work.
KMUK: drawing on the experience of others
Need a couple of volunteers (Assistees)
slide 6
Open Space Peer Assist
KMUK: drawing on the experience of others
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/open-space-to-design-agenda.html
slide 7
Open Space Peer Assist
KMUK: drawing on the experience of others
! Write down a topic you’d like help on.
! Stand up and say what its about.
! Go to a table and wait to see who joins.
! Choose 1 from the proposed topics then join that group.
Under the Chatham House Rule
Source: http://gaurisalokhe.blogspot.co.uk/2008/10/open-space-to-design-agenda.html
slide 8
30 minute Peer Assist Process
! Assistee describes the challenge or problem.
! Assisters ask questions of clarification.
! Assisters offer personal experiences (no opinions or advice) which might be useful. The assistee can ask questions of clarification.
! Assistee reviews the offers of experience and summarises what action she/he will consider as a result of the help.
! Assistee shares findings back to plenary.
KMUK: drawing on the experience of others
Under the Chatham House Rule
slide 9
slide 10
My contact details…
KMUK: drawing on the experience of others