Know-how from Ac to Zr

13,500 customers950 suppliers

1 goal

As one of the leading

distribution companies for

chemicals and plastics

we operate on a rapidly

changing market:

impending raw materials

shortages in many fields,

rising demand from newly

industrialising countries, new

regulations such as REACh ...

In view of this increasing

complexity, know-how is

becoming a crucial key to

success. That is why today

we rely more than ever on

the outstanding qualifica-

tions of our employees and

our expertise based on many

years experience.

Only those who are equally

familiar with the situation of

manufacturers and with the

needs of the processing

industry can be a good part-

ner for both sides.

Our goal has remained

unchanged over the last

hundred years:

We aim to achieve success,

along with our suppliers and

our customers.

Which is why, despite all the

challenges, we see the future

primarily as a source of

opportunities.

We look forward to seizing

them with you.

Rapid technological

advances are opening up

more and more new

fields of application for

chemicals and plastics.

Whereas in 1975 more than

20 % of the weight of a car

consisted of plastics and

elastomers, the figure today

is over 30 %.

And more than 50 % of the

new Airbus A350-900 XWB

will be made of composite

materials.

New greener technologies

often result in fundamental

changes in entire branches

of industry:

In the early 1990s, for exam-

ple, CFCs in foam plastics

had to be replaced by alter-

native foaming agents. And

for many years now there

has been a steady rise in the

share of solvent-free paints

and varnishes in the surface

coatings sector.

The legal environment is

also changing: The new

European Chemicals

Regulation REACh imposes

extensive registration and

approval obligations on

companies.

We at Biesterfeld are pre-

pared for such rapid and

often far-reaching changes

enabling us to help our part-

ners to emerge from them in

a stronger position than

before.

Twenty years ago, who would have thought of hundreds

of uses for our products ?

Exponential expertsBiesterfeld focuses on three

core business fields which

operate as independent

subsidiaries within the

framework of Biesterfeld AG:

Biesterfeld Plastic

with its centralized product

management distributes

engineering polymers,

standard polymers,

elastomers and additives via

technically skilled local sales

organisations in 26 countries

throughout Europe.

Biesterfeld Spezialchemie

not only has highly skilled

specialists throughout Europe,

but also offers an extensive

product portfolio in the

fields of LifeScience,

Food Ingredients, CASE

(Coatings Adhesives Sealants

Elastomers) and

Performance Products.

Biesterfeld International

is a worldwide player in the

fields of agrochemicals,

industrial chemicals, phar-

maceutical raw materials

and active ingredients, salt

and sugar.

This specialisation means we

can ensure that our service

and advice are carefully

tailored to the needs of

the individual sectors and

industries so we are even

closer to our customers.

In 1906 we had one product

Today 8011, 8012, 8013 ... Since Wilhelm Ernst HinrichBiesterfeld started trading in

salt in 1906,

we have continued enlarging

our product portfolio step by

step.

Today Biesterfeld deals in

more than 8 000 products in

a wide variety of specifica-

tions some of them selling

only a few kilograms, others

over 100 000 tons a year.

This means that in many

market segments we are full-

range providers:

For many fields of applica-

tion we supply the entire

product portfolio that our

customers need for their

production.

Thus we offer customers the

benefit of one-stop shopping,

enabling them to buy all they

need from a single source

and at the same time to be

sure that we will keep all

necessary chemicals and

plastics available.

For this reason the size of

our range is not an end in

itself neither is the size and

inter national presence of our

Group.

It just helps us to provide our

customers with better service

on better terms.

1150 years at university+ 5100 years

training on the job The quality of any advicedepends on the quality of

those who provide it.

Which is why we attach the

utmost importance to our

employees qualifications.

This means that your direct

contact at Biesterfeld will in

most cases have had an

education in the chemical

engineering field.

The majority of our advisors

are chemistry or chemical

engineering graduates and

have also gained practical

experience in the processing

industries so they have a

first-hand knowledge of their

customers needs.

In addition to our three core

business fields, we also make

our know-how available via

independently operating

service companies.

Biesterfeld ChemLogS allows

businesses to profit from our

experience in chemicals

management helping them

to fill, pack and store even

sensitive substances.

We make our IT competence

available to customers

through BIT-SERV our full-

service provider for data pro-

cessing, SAP, CRM, Internet,

E-commerce and systems

technology.

365 / 7 / 24

Reliable supply is an issue

of crucial importance to our

customers.

They have to keep their

production going and that

often means 7 days a week,

365 days a year.

Thats why Biesterfeld has

always focused on close

cooperation with manufactur-

ers:

Sales partnerships with market

leaders in the industry and

long-term supply agreements

enable us to guarantee quality

and continuity. Here we reap

the benefit of our detailed

knowledge of global markets,

helping us to foresee problems

and schedule quantities for

our customers on a long-term

basis.

And we cooperate just as

closely with our customers:

Our knowledge of their

applied technologies allows

us to obtain the necessary

materials for new processes

and hence to open up new

business fields for both

sides.

We can offer our customers a

range of options in the field

of finance as well always

with the aim of ensuring

greater flexibility improving

the planning capabilities.

51 local bases -at home all

over the worldThere can hardly be a more

global market than ours.

These days many chemicals

and plastics are only pro-

duced in a small number of

factories around the world

today many of our products

originate from Asia or

America.

And because our customers

production operations are

just as worldwide, these

goods often have to be deliv-

ered to very remote regions.

Which is why Biesterfeld

today is an international

enterprise with branches in

more than 30 countries.

This presence, combined

with our experience of deal-

ing with local conditions and

local public authorities,

ensures that we are always in

a position to deliver reliably,

safely and just-in-time.

We also have local storage

depots in most of the coun-

tries we serve. This is

because only locally avail-

able supplies enable us to

group shipments efficiently,

thereby generating cost

advantages for our

customers.

This network of depots helps

us to be on hand wherever

you need us.

Biesterfeld AGFerdinandstrae 41D-20095 HamburgTel.: + 49. 40. 3 20 08 - 0Fax: + 49. 40. 3 20 08 - 340www.biesterfeld.com (E

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