Transformation at LBWF ‘Punching above our weight’Althea Loderick, Director of HR & TransformationDavid Evans, Assistant Director, Transformation27/04/2012

Waltham Forest

15th most deprived borough in England

6th most deprived borough in London

Population of 243,280

One of the six host boroughs for the 2012 Olympic and Paralympic Games

Home of William Morris

Birth place of David Beckham

The Context

£65m over 3 years

28% of our budget

Rising social care costs

Olympic Host Borough

Our approach

Have a plan

Be clear on priorities

Make tough decisions early

Money follows priorities

Cut by example

…and with staffing

Remove the “non-jobs”

Full roles for everyone

Multi-tasking the norm

Establish the true value of the posts

The story of our success

Ahead of the savings game

Introduced new Terms & Conditions with 100% sign up

20 successful phases removing c. 600 jobs and making £22m savings

Workforce more closely aligned to the Council’s priorities

Role of HR & Transformation

HR, OD, Transformation and ICT

All Strategy, Business and Change Management in one directorate (+ business as usual)

Forensic programme management and planning

One Infrastructure, One Contact, Shared Services, Terms and Conditions, New HR Operating Model; Complete ICT Refresh and Shaping Waltham Forest

Shaping Waltham Forest - 3 Key Themes:

Culture

Structure

Tools and Enablers

Strong Political and Corporate

Leadership

Effective Management

Efficiency and High

Performance

Engaged and Motivated

Staff

Service-delivery driven

model

Organisational Design and Discipline

Strong end to end processes

Benchmarking and partnership

Restructure toolkits

Service-driven efficient organisation design

Review and challenge post transformation

Whole Council picture

Structure

Tools and Enablers

Bureaucracy challenge – policy review

HR restructure to corporate shared service model

Terms and conditions

Self sufficient manager

Modern ICT systems and intranet self-service

Olympics preparedness

How are we winning

By being absolutely focused and determined…

Being uncompromising…

Maintaining the pace…

Having a Director of HR &Transformation on the Board!