Date post: | 16-Apr-2017 |
Category: |
Education |
Upload: | akshay-kulkarni |
View: | 257 times |
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Harman SinghE - 22
KNOWLEDGE MANAGEMENTOF
Knowledge Management in TCS Pharma
Range of strategies and tools that try to
capture thisvaluable
knowledge
To deliver it to other
people whocan benefit
from it
To ensure that information
canbe acted on
swiftly to the firm’s
advantage
Need for KM
For organizations and institutes to be successful and
competitivetoday, they need to
continually engage in 2 activities
Find effective way to translate the institution’s ongoing experience into knowledge
Transferring and leveraging companies and institutions knowledge across time and space
Organization’s perspective in KM
Knowledge Creation
Knowledge Sharing
Successful and Effective Knowledge
Management
Technologies that can support+
Benefits of Organization from KM
1.
2.
3.
4.
5.
Foster innovation by encouraging the free flow of ideas and thoughts
Improve customer service by streamlining response time
Boost revenues by getting products and services to market faster
Enhance employee retention rates by recognizing the value of employee’s knowledge and rewarding
them for it
Streamline operations and reduce costs by eliminating redundant or unnecessary processes
Challenges of KMNot
having a specific
business goal
Getting employees on Board
KM is not static
Allowing Technology
to Dictate KM
Tools Used
Thank You