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Knowledge Management in the DoD Many Approaches to a Common Imperative
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Knowledge Management in the DoD
Many Approaches to a Common Imperative
Presenters
David HoopengardnerDFAS Knowledge Manager
JoAnn HagueOD & Knowledge Management, AFMC
WHAT DO WE MEAN BY “KM”?Knowledge & Knowledge Management Definitions
Knowledge Definitions
What is Knowledge?
Information from multiple domains that has been synthesized, through inference or deduction, into meaning or understanding that was not previously known.
- Air Force Policy Directive 33-3
Knowledge (’nä-lij), n.
The fact or condition of knowing something with familiarity gained through experience or association.
- Merriam-Webster Online Dictionary
Knowledge Management Definition
What is Knowledge Management (KM)?
The capturing, organizing, and storing of knowledge and experiences of individual workers and groups within an organization and making this information available to others in the organization.
- Air Force Policy Directive 33-3
Knowledge Management (KM)
KM comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge.
- Wikipedia
WHERE ARE WE NOW?The Status of KM in the DoD
KM Imperative: NOW!
Information is power.
That’s absolutely the case on the battlefield today.
And, to stay ahead of our adversaries, we have had to get better at sharing and coordinating knowledge – in order to use it effectively …
Vice Chief of Staff – Army, General Peter W. Chiarelli KM Conference, Washington D.C. – April 28, 2009
KM Imperative: NOW! (Continued)
The reality is that most game-changing decisions are now made by the individual on the ground.
And many of these decisions are required in a matter of minutes or hours – not weeks or months as was the case in past wars.
Vice Chief of Staff – Army, General Peter W. Chiarelli KM Conference, Washington D.C. – April 28, 2009
Mashable Announces Social Media Policyhttp://mashable.com/2010/02/26/military-social-media/
DoD Memo: Responsible & Effective Use of Internet-Based Capabilities
DoD Open Government Plan, April 2010http://open.dodlive.mil/files/2010/04/DoD-Open-Gov-Plan-v1.0-2010-04-07.pdf
Gen. Stanley McChrystalhttp://www.cbsnews.com/stories/2009/09/24/60minutes/main5335445.shtml?tag=contentMain;contentBody
I'm less worried about leaks than I am about the people who don't know what we're trying to do … you know … ignorance. So, I think it's a trade-off, and I think I come down on this side (sharing) every time …
On the importance of sharing information:
General Stanley McChrystalCommander, International Security Assistance Force & Commander, U.S. Forces Afghanistan
September 2009 – 60 Minutes interview with David Martin
HOW CAN WE BE BOTH OPEN & SECURE?
Welcome to the World of Non-collaborative Collaboration
The DISA Dilemma
“It took seven months to ramp up for the war in Iraq. Today, we haven't got seven days often to prepare for whatever engagement.
We don't know what it's going to be — disaster relief, humanitarian relief in the Swat Valley. Is it Somali pirates?”
John Garing DISA Director for Strategic Planning & Information [Retired May 2010]
Quoted in DefenseSystems: http://www.defensesystems.com/Articles/2009/09/02/DISAs-rebalancing-act.aspx
DISA Solution: Global information Grid (GIG)http://www.disa.mil/news/pressresources/factsheets/go.html
DISA Solution: Global information Grid (GIG)http://www.disa.mil/news/pressresources/factsheets/go.html
GIG OPERATIONS (GO)… supports the Joint Task Force – Global Network Operations in its mission to provide secure, interoperable, and reliable operation of the Global Information Grid to assure Global Decision Superiority.
DISA Solution: Global Decision Superiority
DISA: Net-Centric Enterprise Serviceshttp://www.disa.mil/nces/
Net-Centric Enterprise Services (NCES) enables information sharing by connecting people and systems that have information with those who need information.
DO YOU USE DCO? … DC WHO?A Service in the Moment of Need …
EACH DOD SERVICE OR AGENCY FINDS ITS OWN KM PATHWAY
No Common Framework for KM …
Enterprise Knowledge Managementhttps://ekm.nmci.navy.mil/ekm3/default.aspx
Navy Knowledge Online (NKO)https://wwwa.nko.navy.mil/portal/home/
AFKN: FM Knowledge Managementhttps://afkm.wpafb.af.mil/fmkm or https://www.my.af.mil/afknprod/fmkm
AFKN: FM Combat Comptrollerhttps://afkm.wpafb.af.mil/cc or https://www.my.af.mil/afknprod/cc
IS SHAREPOINT THE DOD SOLUTION?The Platform of Choice…
Air Force Portal: EIMOne Access Point to the World
EIM – ONE ACCESS POINT TO THE WORLD
MICROSOFT OFFICE SHAREPOINT (MOSS)
HOW CAN THE DOD USE WEB 2.0 TECHNOLOGIES & REMAIN SECURE?
Web 2.0 … Social Media … & Beyond
DoD Social Media Siteshttp://www.defense.gov/RegisteredSites/SocialMediaSites.aspx
IN 2010, WHAT IS THE STATUS OF KM IN THE DOD?
The Final Word …
The Final Word on KM in the DoD (For Now)
• A wide spectrum of approaches to KM still exists throughout the DoD.
• The quest for common access intensifies … and DISA leads the way.
ADDITIONAL LINKS & RESOURCESContinue the KM Journey …
Net Generation Guide to IT Changehttp://socialmedia.defense.gov/index.php/2010/05/13/netgeneration/
Apps.Gov (CIO Vivek Kundra)https://apps.gov/cloud/advantage/main/start_page.do
The Strategic Corporal: Leadership in the Three-Block Warhttp://www.au.af.mil/au/awc/awcgate/usmc/strategic_corporal.htm
2009 Knowledge Management Conference Briefingshttp://1105govinfoevents.com/EventDownloads.aspx?Event=KM09
2009 Cloud Computing Summit Briefingshttp://1105govinfoevents.com/EventDownloads.aspx?Event=CLC09
Army Knowledge Management Principleshttp://1105govinfoevents.com/KM/Conference/Neilson_AKM_Principles_25_JUN_2008[1].pdf
New Media and the Air Forcehttp://www.af.mil/shared/media/document/AFD-090406-036.pdf
White House: Technologyhttp://www.whitehouse.gov/issues/technology/
Secretary of Defense Robert Gates’ Speech at the Army War College – 16 Apr 2009http://www.defenselink.mil/transcripts/transcript.aspx?transcriptid=4404
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Additional KM Reading
