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Knowledge Net Cisco Aironet Wireless Site Survey (Cawss) 4.0 Student Guide

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    CAWSS

    Cisco Aironet Wireless

    Site Survey

    Version 4.0

    Student Guide

    Text Part Number: 67-1801-01

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    CopyrightM 2002, Cisco Systems, Inc. All rights reserved.

    Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax

    numbers are listed on the Cisco Web site at www.cisco.com/go/offices .

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    Copyright 2002, Cisco Systems, Inc. All rights reserved. CCIP, the Cisco PoweredNetwork mark, the

    Cisco Systems Verified logo, Cisco Unity, Fast Step, Follow Me Browsing, FormShare, Internet Quotient, iQ

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    ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing the Way We

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    iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE,

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    Stratm, SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates inthe U.S. and certain other countries.

    All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of

    the word partner does not imply a partnership relationship between Cisco and any other company. (0201R)

    http://www.cisco.com/go/officeshttp://www.cisco.com/go/officeshttp://www.cisco.com/go/offices
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    Table of ContentsCourse Introduction 1

    Overview 1Course Goal and Objectives 1Course Outline 2

    Learner Skills and Knowledge 3Learner Responsibilities 4General Administration 5Course Flow 6Icons and Symbols 7Learner Introductions 8Wireless Networking Overview 9Customer Assistance 10WLAN Topologies 11

    Impact of WLAN Applications and Design on a Site Survey 1-1

    Overview 1-1Module Objectives 1-1

    Module Outline 1-2WLAN Applications 1-3WLAN Design 1-7Retail 1-12Warehousing and Manufacturing 1-18Healthcare 1-22Hotels and Hospitality 1-26Hot Spots 1-30Education 1-32Offices 1-34Transportation 1-36Government 1-39Summary 1-44

    Review Questions 1-45Manual Site Survey Tools 2-1

    Overview 2-1Module Objectives 2-1Module Outline 2-2

    Access Point Selection 2-3Site Survey Equipment 2-5Summary 2-16Review Questions 2-17

    Manual Site Survey Utilities and Techniques 3-1

    Overview 3-1

    Module Objectives 3-1Module Outline 3-2

    Preparation 3-3Indoor Site Survey Concepts 3-4Software Tools 3-20Summary 3-45Review Questions 3-46

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    ii Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Using the AirMagnet Site Survey Tool for a Manual Survey 4-1

    Overview 4-1Module Objectives 4-1Module Outline 4-2

    DSA Coverage 4-3AirMagnet Site Survey Tool 4-11Manual Survey Situations and Obstacles 4-28Summary 4-39Review Questions 4-40

    Assisted Site Survey Techniques 5

    Overview 5-1Module Objectives 5-1Module Outline 5-2

    Introduction to Assisted Site Survey Technologies 5-3Required Cisco Products 5-6Density Testing 5-8Access Point Radio Scans 5-11Client Walkabout 5-20Final Testing 5-28

    Displaying a Configured Radio Parameters Report (11b) 5-32Displaying a Path Loss Between Managed APs Report (11b) 5-32Displaying a Channel Loading Report (11b) 5-33

    Summary 5-36Review Questions 5-37

    WLAN Design Considerations 6-1

    Overview 6-1Module Objectives 6-1Module Outline 6-2

    LAN Infrastructure 6-3Cables and Connectors 6-6

    Plenum 6-10Firewalls 6-13Risers 6-15Mounting 6-16Securing the Access Point 6-20Splitters 6-24NEMA Enclosures 6-27Summary 6-31Review Questions 6-32

    Documentation 7-1

    Overview 7-1Module Objectives 7-1

    Module Outline 7-2Site Survey Preassessment Form 7-3Site Survey Report 7-5Summary 7-13Review Questions 7-14

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    CAWSS

    Course Introduction

    OverviewCisco Aironet Wireless Site Survey (CAWSS) v4.0 teaches how to perform site surveys for

    wireless LAN (WLAN) solution implementations. Presentation material will explore WLAN

    applications in specific markets, WLAN topologies and design concerns, essential equipment,

    access point configuration, and site survey techniques. The class will feature instructor-led

    presentations highlighting both manual and assisted site survey techniques. Successful

    completion of the Cisco Aironet Wireless LAN Fundamentals (AWLF) course is a prerequisite

    to taking this course.

    Course Goal and Objectives

    This section describes the course goal and objectives.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-3

    Course Goal

    To guide the learner to performmanual and assisted site surveysfor the wireless LANenvironment.

    Cisco Aironet Wireless Site Survey

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    2 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Upon completing this course, you will be able to meet these objectives:

    Describe the requirements for a manual and an automated site survey

    Generate proper documentation of site survey findings, including being able to develop a

    complete WLAN solution with staging and installation services, and all necessary

    equipment

    Describe installation techniques and WLAN infrastructure issues

    Course Outline

    The outline lists the modules included in this course.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-4

    Course Outline

    Impact of WLAN Applications and Design on aSite Survey

    Manual Site Survey Tools Manual Site Survey Utilities and Techniques

    Using the AirMagnet Site Survey Tool for aManual Survey

    Assisted Site Survey Techniques

    WLAN Design Considerations

    Documentation

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    Copyright 2004, Cisco Systems, Inc. Course Introduction 3

    Learner Skills and KnowledgeThis topic lists the course prerequisites.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-5

    Prerequisite Learner Skillsand Knowledge

    AWLFCAWSS v4.0

    To benefit fully from this course, you must have these prerequisite skills and knowledge:

    Knowledge of fundamental networking components and terminology

    Knowledge of the Open Systems Interconnection (OSI) reference model

    Knowledge of basic LAN components and functions

    Successful completion of the Cisco Aironet Wireless LAN Fundamentals (AWLF) course

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    4 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Learner ResponsibilitiesThis topic discusses the responsibilities of the learners.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-6

    Learner Responsibilities

    Completeprerequisites

    Ask questions

    Provide feedback

    To take full advantage of the information presented in this course, you must have completed the

    prerequisite requirements.

    In class, you are expected to participate in all lesson exercises and assessments.

    In addition, you are encouraged to ask any questions relevant to the course materials.

    If you have pertinent information or questions concerning future Cisco product releases and

    product features, please discuss these topics during breaks or after class. The instructor will

    answer your questions or direct you to an appropriate information source.

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    6 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Course FlowThis topic covers the suggested flow of the course materials.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-8

    Course Flow

    Course Introduction

    Manual Site Survey Tools

    Lunch

    AM

    P

    M

    Day 1

    Impact of WLAN Applications andDesign on a Site Survey

    Using the AirMagnet Site Survey Tool for aManual Survey

    Assisted Site Survey Techniques

    Manual Site Survey Utilities and Techniques

    WLAN Design Considerations

    Documentation

    The schedule reflects the recommended structure for this course. This structure allows enough

    time for the instructor to present the course information. The exact timing of the subject

    materials depends on the pace of your specific class.

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    Copyright 2004, Cisco Systems, Inc. Course Introduction 7

    Icons and SymbolsThis topic shows the Cisco icons and symbols used in this course.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-9

    Icons and Symbols

    Ethernet

    Client

    AccessPoint

    Handheld

    Device

    PC Card

    Tablet

    Wireless

    Connectivity

    Scanner

    Wireless

    Bridge

    Dual-Mode

    AccessPoint

    PC

    Laptop

    Mobile

    Access

    Router

    BBSM

    Small Hub

    (10BASE-T Hub)

    100BASE-T

    Hub

    Router

    Wireless LAN

    Solution Engine

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    8 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Learner IntroductionsThis is the point in the course where you introduce yourself.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-10

    Learner Introductions

    Your name

    Yourcompany

    Skills andknowledge

    Brief history

    Objective

    Prepare to share the following information:

    Your name

    Your company

    If you have most or all of the prerequisite skills

    A profile of your experience

    What you would like to learn from this course

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    Copyright 2004, Cisco Systems, Inc. Course Introduction 9

    Wireless Networking OverviewThis topic provides an overview of wireless networking.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-12

    Why Would I Want a Site Survey?

    Many people think that there is a science behind installing a wireless LAN (WLAN). While

    there is certainly a lot of science behind the technology, performing a site survey may be

    thought of more as an art.

    As a WLAN site survey engineer, you will have to be knowledgeable about both the wireless

    equipment that you are installing and the wired equipment with which you may be interfacing.

    To overcome limitations that are presented by the facility, as well as by the equipment, a good

    site engineer will be able to thinkoutside of the box.

    So why is a site survey important? Before installing WLAN access points, you need to know a

    number of things about the facility of your customer. A good site survey will help you

    determine the following:

    Feasibility of the desired coverage

    Radio frequency (RF) interference

    Wired connectivity limitations

    A site survey will allow the customer to properly install the WLAN and have consistent,

    reliable wireless access.

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    10 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Customer AssistanceThis topic identifies how a site survey will help the customer determine how many access

    points will be needed throughout a facility to provide the desired coverage.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-13

    Customer Assistance

    Howmany?

    Where

    ?Throughput?

    RFWL

    AN

    Coverage

    WiredAve.

    Wireles

    s Blvd.

    A site survey can also help determine the placement of those access points and detail the

    necessary information for installation.

    This class will provide you with lists of all the necessary tools, and the knowledge that is

    needed, to perform a site survey. While exposure to the tools and knowledge is certainly the

    place to start, it must be combined with experience. The more experienced the site survey

    engineer, the better the survey.

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    Copyright 2004, Cisco Systems, Inc. Course Introduction 11

    WLAN TopologiesThis topic identifies some of the topology information, standards, and components that a site

    survey engineer might need to be aware of when performing a site survey.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-14

    WLAN Topologies

    Limitations of the wirednetwork

    Knowledge of wired LANsallows the following:

    Creativity in your WLANdesign

    Superior design for thecustomer

    Know wired and wirelessalternatives

    Sometimes the topology of the WLAN will be dictated by the layout of the wired LAN to

    which the WLAN will be connected. If wired connectivity is available only along one side of a

    100,000 square-foot (9,290 square meters) warehouse, for example, the distance limitations of a

    Category 5 cable run (328 feet, or 100 m) may not be sufficient to reach the recommended

    location of the access point.

    This is where the site survey engineer will have to be creative. There are many possible

    solutions: a wireless hop using a repeater talking back to a wired access point, a repeater or a

    hub to extend the Category 5 cable run, or installation of a fiber link to provide connectivity on

    the other side of the warehouse.

    As a site survey engineer, you are responsible not only for finding the best locations for the

    access points but also for finding ways to connect the access points to the wired network.

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    12 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.0 #-15

    WLAN Topologies (Cont.)

    Understand wired

    networking productsand their functionality

    Hubs

    Switches

    Routers

    Alternative media

    It is therefore crucial that the engineer have an understanding of wired networks. This

    understanding should cover wired LAN topologies, standards, and components.

    The understanding of components must include the functionality of repeaters, hubs, switches,

    and routers. Attaching an access point to a hub has very different implications from attaching

    an access point to a switch, for example.

    By understanding the components, you will be able to design a WLAN that meets all

    specifications for the existing wired LAN topology. You must also be aware of the media being

    installed and be sure that the WLAN that you design will meet all requirements for that media

    type, as well as state and local building codes.

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    Module 1

    Impact of WLAN Applicationsand Design on a Site Survey

    OverviewThis module explores the various types of wireless LAN (WLAN) sites that site survey

    engineers need to survey in order to optimize coverage, and the special considerations that each

    site type presents.

    Module Objectives

    Upon completing this module, you will be able to complete the objectives shown in the figure.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-2

    Objectives

    Obtain information necessary to perform the sitesurvey

    Determine customer needs as part of preparationfor designing a wireless LAN

    Identify the type of site survey to be performed priorto arrival at the customer site

    Describe the site situation and any possibleobstacles that may impede the site survey

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    1-2 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    Module Outline

    The outline lists the components of this module.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-3

    Outline

    Overview

    WLAN Applications

    WLAN Design

    Retail

    Warehousing and Manufacturing

    Healthcare

    Hotels and Hospitality

    Hot Spots

    Education

    Offices

    Transportation Government

    Summary

    Review Questions

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-3

    WLAN ApplicationsAs wireless technology continues to evolve, data rates and interference immunity are

    improving. These improvements make wireless a viable technology for use in most

    applications. This topic discusses WLAN applications.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-4

    WLAN Applications

    As the acceptance of wireless technologies continues to grow, the advantages of a mobile

    workforce and a flexible network become more apparent to network managers.

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    1-4 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-5

    Be Prepared

    Come prepared to ask and answer questions.

    Instill a sense of confidence in the customer.

    Bring proper equipment.

    Site survey engineers need to be aware of specific issues that surround many of the industries

    that require WLAN services. IT managers, upper management, or board members often want

    to discuss the implementation of wireless equipment in their facility.

    The customer wants to know that the WLAN installation will provide a reliable link to the

    network for wireless clients. Site survey engineers can expect that certain issues have already

    been resolved with a salesperson or site engineer prior to their arrival, but this is not always the

    case. Site survey engineers must be aware of all potential concerns so that they can present an

    informed and confident image when meeting with the customer. Site survey engineers who

    appear incompetent or misinformed may cause the survey or even the implementation to be

    cancelled altogether. Having the proper equipment (IEEE 802.11a, 802.11b, or 802.11g) onhand is one way that the site survey engineer can foster confidence.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-5

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-6

    RFYesterday and Today

    Early adopters of RF technology

    Vertical markets

    Mobility

    Today

    Vertical and horizontal markets

    Movability

    Standards and throughput

    Early adopters of wireless technology were in vertical markets such as education and logistics.

    These users were more concerned with mobility than with standards or data throughput.

    Users today are moving into more horizontal markets where mobility may be less of a concern

    than interoperability and throughput. With the Cisco Aironet products, users do not have to

    sacrifice mobility and roaming to gain throughput and interoperability.

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    1-6 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-7

    5 GHz vs. 2.4 GHz

    Both technologies will

    work in these markets.

    XXFinancial

    Institutions

    XXRetail

    XXXEnterprise

    Office

    XTransportation

    XWarehousing

    XXXHigher

    Education

    XXXHealthcare

    XXManufacturing

    XXHospitality

    802.11a802.11g802.11b

    Popular Choices

    The figure here shows popular application choices for the various technologies. Depending on

    the application, all three technologies function very well in vertical markets. For instance,

    warehousing is generally record transaction updating, and therefore the data rate is not the

    highest concern; instead, the range is of chief interest. On the other hand, the patient areas of a

    hospital may require high data rates for file transfers of X-ray images.

    The following slides will address key issues that the site survey engineer should consider when

    deploying wireless technology. IEEE 802.11a uses a 5-GHz radio. 802.11b and 802.11g use

    2.4-GHz radios.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-7

    WLAN DesignThere are several factors that are important in a WLAN design. This topic discusses some of

    those factors.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-8

    Wireless LAN Design Concerns

    Client type and mobility

    Cards

    PCM, LMC, PCI

    Repeaters and workgroupbridges

    Third-party 802.11 devices

    Bar code scanners,telephony, Wi-Fi devices

    One of the factors affecting WLAN design may be the particular type of client that the

    customer will be using. PC cards or embedded radios in laptops provide mobility to internal

    staff and easy connectivity for remote users when they are in the facility. Peripheral Component

    Interconnect (PCI) cards give users the freedom to occasionally move desktop PCs without

    having to worry about installing cable. A repeater or a workgroup bridge provides connectivity

    to remote users without standard leased lines or the need to run fiber. Some customers maywant to use data collection terminals, while others want 802.11 phones.

    Most sites will use a combination of these options. A review of the specifications and

    compatibility information is needed from all devices to ensure functionality.

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    1-8 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-9

    Customer Applications

    Know what the customer needs from the

    wireless LAN

    E-mail and web users have different needsthan a CAD developer

    Client-server

    Thin client

    The site survey engineer must be aware of the applications that will be used in the wireless

    network. Someone who performs the occasional file transfer and checks e-mail has very

    different needs from someone using a computer-aided design (CAD) application across the

    network.

    Many offices today use a model with frequently used applications such as e-mail and internal

    ordering software loaded on each terminal. Other companies are moving to thin clients. They

    may have much greater bandwidth requirements. This type of setup requires a very reliable

    connection to the network, because an interruption of network service leaves the user helpless.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-9

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-10

    Wireless LAN Design

    Pools of higher data rate coverage

    Stationary vs. mobile54

    Mbps

    11 Mbps

    In an environment where the PCs remain stationary most of the time, providing wireless

    connectivity is a fairly easy task. For installations of this type, users typically need pools of

    coverage and are not overly concerned with their link speed while moving.

    Many customers do not fully understand the equipment that will be installed or what to expect.

    Some people believe that it will be a full 11- or 54-Mbps link for every user. Some people

    question the reliability of the radio frequency (RF) link and intend to use the wireless link on a

    limited basis. The truth is that most users will fall somewhere between these two.

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    1-10 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-11

    Rate Shifting

    Survey performed at

    each data rate?

    Coverage cell foreach rate mapped

    Higher rates shiftto proper areas

    Lower rates overlap andfrequency

    There will be pools of coverage at each data rate. If the customer wants to provide certain

    areas with coverage at a specific data rate, multiple site surveys may be required. The Cisco

    Aironet Site Survey Utility surveys are at a given rate, and that rate does not shift.

    The higher data rate cells will need to be mapped out so they can be shifted to the proper areas.

    The lower data rate coverage cells will also need to be mapped out with an eye on the overlap

    of these cells and on frequency selection. An overlap of approximately 15 percent is required

    for smooth, reliable handoffs between access points.

    Before surveying, knowing how much throughput that the users require will help in

    determining where the access points will need to be placed.

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    1-12 Cisco Aironet Wireless Site Survey (CAWSS) v4.0 Copyright 2004, Cisco Systems, Inc.

    RetailOne of the early adopters of wireless technology was the retail industry. This topic discusses

    wireless in the retail industry.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-13

    Wireless in Retail

    Early users of wirelesstechnology

    Wireless use for real-time applications

    Use of wirelesstechnology for specialevents

    Use of WLANs for voiceand paging

    Hot spots in retail stores

    Data collection devices are extremely valuable tools for checking stock, receiving, and point of

    sale. Wireless data collection devices offer the retail industry real-time updates to their

    databases and the ability to place registers and printers throughout the store for special events

    (such as a sidewalk or tent sale) without having to worry about cabling.

    Recently there have been new kinds of wireless devices and services placed in the retail stores.

    The most popular are as follows:

    Wireless 802.11 phones

    Wireless kioskshelp customers to scan and validate prices

    Wireless multimedia stations or cartsprovide marketing and advertising information to

    retail customers

    Wi-Fi hot spotsWi-Fi access to the Internet in certain locations in the stores

    These wireless services and devices are additional overhead to the WLAN in the retail industry.

    They can be difficult to plan for because the wireless use is coming from the retail customers

    and not from the retail employees.

    Additional customer services may require a higher throughput RF technology such as 802.11a

    or 802.11g. In this case, a site survey would need to be performed to accommodate data

    collection devices using 802.11b and 802.11a or 802.11g devices.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-13

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-14

    Wireless in Retail (Cont.)

    Uneven use of wirelessduring retail open and offhours

    Different wirelessapplications during differentretail hours

    Heavy wireless LAN usageduring inventory hours

    Heavy WLAN overhead by802.11 voice devices

    Special coveragerequirements on loadingdocs, back rooms andtrailers, and hot spot usage

    Retail implementations often involve a large number of users sending data frequently. These

    same stores are likely to conduct their inventory at night. This situation can mean that there will

    be an uneven WLAN use during the normal store hours and night hours.

    During normal business hours, the WLAN may be taxed more with voice devices that place

    huge overhead on the 11-Mbps access points, because most voice devices operate in 2.4-GHz

    range. Typically, one Cisco access point can handle seven to eight concurrent voice

    conversations. If data collection terminals need to operate at the same time and in the same

    locations, the design and survey should be performed accordingly.

    When the inventory crew comes in at night, the customer expects that the WLAN will be able

    to handle the demand. The design needs to take several factors into consideration: how ofteninventory is conducted, how many data collection devices are used, the specific locations, and

    what the requirements are for their particular applications. It is also important to know if

    wireless phones will be used at the same time that the inventory is being conducted.

    It is also important to know if coverage on the loading docks or inside the trucks at the loading

    docks is required. Depending on the WLAN design, there may be enough RF coverage

    extending to the outside of the buildings to accommodate this need, but it is recommended that

    it be factored into the design.

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    Wireless in Retail (Cont.)

    Most data collection devicesdo not support 802.11a or802.11g yet.

    Some devices require only 2to 11 Mbps.

    Will data collection devicesbe the only clients usingWLAN?

    Survey for 11-Mbpscoveragemost used on DCdevices.

    Some devices can rate shift.

    If the customer intends to use data collection devices exclusively, this situation will change

    how the survey is performed. Most data collection devices today do not support 802.11a or

    802.11g yet, and operate only at the 2- to 11-Mbps range. Most data collection applications do

    not require 54 Mbps.

    If the customer is using an 11-Mbps data collection device with no intention of adding other

    wireless clients or services that may operate in the range of 11- to 54-Mbps, then the site survey

    should be performed at 11 Mbps. All areas where the data collection devices will be used must

    have at least a 2-Mbps link if rate shifting is supported on the devices.

    Some data collection devices have the ability to rate shift from 54 to 48 to 36 to 24 to 18 to 11to 5.5 to 2 to 1 Mbps for 802.11g or from 54 to 48 to 36 to 24 to 18 to 12 to 9 to 6 for 802.11a.

    It is important to know what the devices of the customer are, what abilities these devices have,

    and how the devices are to be used.

    Different data rates provide different coverage areas; the lower the data rate, the larger the

    coverage area will become, and the adjacent access point overlap may increase significantly.

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    Wireless in Retail (Cont.)

    Multiple workers

    sending lots ofinformation

    Needs of theapplication

    Evaluate theapplication

    Retail sites may have areas with large numbers of very busy users, such as a receiving area. As

    equipment is unloaded from trailers, it is unboxed and bar codes are scanned in rapid

    succession, sending large packets containing a lot of data. If there are 20 to 30 users scanning

    bar codes and entering keystrokes in rapid succession, a single access point may not be enough.

    As an example, if all of the data collection devices are communicating at 11 Mbps, realistically,

    the access point is operating at only 11 Mbps. This is not to say that the access point is limited

    to 11 Mbps, but that there are no communications happening at data rates above 11 Mbps.

    While the 11-to-54-Mbps connection might be sufficient to handle the 20 to 30 users, the single

    11-Mbps access point may be a bottleneck. The packet size of the application, the number of

    users, and the frequency with which the users will be transmitting data via the WLAN need to

    be assessed to determine if extra access points are needed in this area. If extra access points areneeded, then access points must be configured on nonadjacent channels.

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    Wireless in Retail (Cont.)

    Source of interferencein retail

    Inventory items

    2.4- and 5-GHz equipment

    Colocated stores usingWLANs

    Colocated hot spots

    Locate access points awayfrom these items on theshowroom floor.

    Consider differentapproaches to lower

    interference.

    Other concerns within the retail industry include the close proximity of the store to other RF

    devices. Some stores may stock and demo RF devices in their store, including satellite systems,

    baby monitors, or cordless phones. Many of these may be operating in 2.4-GHz range and some

    in the 5-GHz range. It is not recommended that access points be installed next to this type of

    equipment because they typically have a higher transmitter power.

    Some retail stores use internal cordless phone systems. Ideally, they should use a system that

    operates in a different RF spectrum. There are phones that operate at 900 MHz, 2.4 GHz, and 5

    GHz. It is far less expensive to replace a few cordless phones than to try and design a WLAN

    around an existing phone system so that it does not interfere with it.

    Retail stores may also be located in malls or strip malls where there may be other users

    operating 2.4-GHz equipment or even a hot spot service provider operating on the same RF

    spectrum. The systems integrators and surrounding store managers can provide information

    about their systems or hot spot services. Site surveys should not be performed without this

    information. Optimally, the stores can separate their signals by channel, service set identifier

    (SSID), and so on.

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    Warehousing and ManufacturingWarehouse and manufacturing implementations present many obstacles. This topic discusses

    the various problems with warehouse and manufacturing implementations.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-19

    Warehousing

    Multiple users

    Large coverage areas

    Transaction-orientedapplications

    Highly mobile users

    Varied wireless

    devices

    Warehouse implementations present many of the same problems as the retail market. There

    may be a limited number of users during the day, but when a shipment comes in, or if multiple

    shipments come in at the same time, many or all users may be operating at the same time.

    Coverage areas are generally large, subject to a lot of multipath or RF interference because of

    concrete floors, metal roofing, and metal shelving. Cell size is more important than data rates

    because warehouse applications are generally transaction-driven with small packet sizes. Cell

    coverage overlap needs to be from 10 to 15 percent. The usage is not that high, but the users are

    highly mobile and must roam often.

    2.4 GHz is almost always the choice. Diversity antennas are often useful in areas with higher

    multipath interference and utilization. Medium-gain antennas are generally the best solution.

    There is no way of determining the distance of a signal without knowing the type of inventory.

    Different types of stock will either absorb or reflect the radio frequency.

    Inventory that reflects an RF signal includes metal and lead-based paint. Inventory that absorbs

    an RF signal includes water, wood, plants and trees, paper and boxes, non-lead-based paint, pet

    food, and cat litter.

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    Warehousing (Cont.)

    Talk with warehouse

    personnel aboutinventory levels.

    Consult more thanone individual.

    The site survey engineer should try to talk with personnel who work in the warehouse. A

    forklift driver may actually have a more accurate opinion of current stock levels. These levels

    can vary on a monthly, weekly, or daily basis depending upon the time of year and the

    business. The site survey engineer should also talk with the warehouse manager about when

    stock levels are at their highest and try to perform the site survey during this period. A

    warehouse at 50 percent stocking level has a very different RF footprint than what the same

    warehouse has at 100 percent.

    Making inquiries of numerous people will provide more accurate details about stock levels. The

    site survey engineer should talk with as many people as possible throughout the warehouse,

    inquiring about stock levels and periods of high usage. If this information gathering is not

    possible, the plan should compensate for the potential increase in stock. Otherwise, thereshould be a statement in the documentation that indemnifies the engineer if the physical layout

    of the site changes, to include stock levels.

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    Warehousing (Cont.)

    Keep in mind while performing the survey:

    Exposure to the elements

    Freezers

    Weatherproof enclosures

    Shelving

    Antenna mounting

    Forklift paths

    Warehouses or distribution centers are typically dirty and have maximum exposure to the

    elements. Here are a few questions to keep in mind while performing the survey:

    Will the access points need to be mounted in sealed boxes for protection? The environment

    will help determine if a sealed box is needed.

    Are there freezer areas (which are difficult to cover and hard on electrical equipment)?

    If the environment exceeds the limitations of the access point, will you need heated

    enclosures?

    How much clearance exists above the shelving? Will it be sufficient to mount an antenna?Or will a forklift or the inventory that the forklift is loading onto a top shelf crush the

    antenna?

    It is important to consider the performance of the various wireless devices. Warehouses often

    have wireless devices from several vendors or for different applications. The access point must

    be able to interface with the various devices and provide coverage for all.

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    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-22

    Manufacturing

    The applications are generally transaction-oriented.

    Throughput is not the primary concern.

    Surveying should be done with the sameconcerns as warehousing.

    Manufacturing embraces WLAN solutions because it integrates very nicely into its just in

    time environment. WLAN devices are used for assembly line inventory accounting, RF-

    controlled robots, quality control, network connectivity, and warehouse management. Forklifts

    can be equipped with wireless data collection devices, and handheld devices can be given to

    mobile workers.

    Manufacturing presents some issues that the site survey engineer must consider:

    High ceilings: Caution should be used when omnidirectional antennas are installed higher

    than 40 feet. This height will cause data collection devices underneath the antennas to lose

    the signal.

    Forklift paths: Forklifts can knock down equipment when they are moving stock.

    Machines: Conflicting frequencies can be generated by machines.

    Chain-link fence: This kind of fence blocks and grounds RF signals (such as in the tool

    room).

    Conveyor belts: The metal in the belts causes multipathing.

    Robots: Unmanned robots follow tracks in the floor to deliver products throughout the

    plant.

    Racking: Racking can affect WLAN devices depending on how the racks are oriented and

    what the racking holds.

    Unions: Respectfully find out what can and cannot be done by the site survey engineer.

    System redundancy: Hot Standby might need to be deployed to protect mission critical

    areas.

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    HealthcareHealthcare site surveys are some of the most restricting, time-consuming, and difficult site

    surveys to be performed. The primary reason for this difficulty is that almost every hospital is a

    multistory building with numerous small rooms. This topic discusses site surveys in hospitals.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-23

    3-D Site Survey

    Watch out for the 2-D trap.

    Expect lots of access points.

    Make use of nonoverlappingchannels.

    Look for trauma or X-ray

    rooms with lead-lined walls. Elevators represent potentialdead zones.

    Because of the multifloor configuration of many sites, the survey must be thought of as a three-

    dimensional (3-D) survey. While marking site maps (which are two-dimensional), many

    engineers start to think of the survey as two-dimensional. The RF signal needs to be thought of

    as three-dimensional, covering not only the floor on which the access points are mounted butalso the floors above and below.

    A hospital is a good example of a 3-D site survey. The need to think of a hospital site survey as

    3-D is especially true in hospitals, because they typically require a large number of access

    points. Because there are only three nonoverlapping channels, special care needs to be taken

    when locating access points so that interference from other access points is eliminated as much

    as possible. Take advantage of the nonoverlapping channels when possible.

    Watch out for trauma and X-ray areas where the walls may be lead-lined. Also locate elevator

    shafts, which are usually colocated in hospitals and may be detrimental to the RF signal.

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    Healthcare

    Multiple floors

    Numerous rooms

    Numerous and quitediverse applications

    Multiple vendors ofWLAN equipment

    Certain applications such as portable X-ray and ultrasound devices may require a lot of

    bandwidth. These applications would require 802.11a or 802.11g data rates and are generally

    used in areas of the hospital that are the least friendly to RF signal propagation. These same

    areas of the hospital mostly have an overlay of RF networks. Those networks may be on

    different frequency bands but are generally using one of the three industrial, scientific, and

    medical (ISM) bands.

    Beyond this, there are a number of concerns that the RF devices may interfere with the wireless

    equipment, or vice versa, and hospital administrators will want assurances that there will not be

    interference. It is important to remember that portable hospital monitoring equipment may have

    embedded WLAN radios.

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    Healthcare (Cont.)

    Testing performed by

    biomedical department

    Cisco Aironet Access Points

    Industrial, scientific, andmedical

    FCC compliance

    FCC safety

    Hospital equipment shouldbe built to a standard toavoid RF interference

    Before any hospital floor space is surveyed, it is imperative that the site survey engineer

    determine that deploying 2.4-GHz and 5-GHz equipment will not interfere with life support

    equipment. This information is obtained by using the hospital biomedical department to certify

    that the equipment will not cause life-threatening problems.

    The 2.4-GHz and 5-GHz radios are Federal Communications Commission (FCC)-compliant

    and are part of the ISM unlicensed band.

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    Healthcare (Cont.)

    Hospitals house sick peoplebe preparedto deal with this.

    Be sensitive to areas where you may not bewanted or allowed.

    Do not abuse privileges.

    Hospital surveys also require engineers with a certain amount of mettle. It is not unheard of to

    have to survey the intensive care unit, infant intensive care unit, birthing unit, surgery unit, burn

    victim unit, morgue, emergency room, or trauma unit. The sight of patients in a condition that

    requires them to be in one of these units sometimes has a very profound effect on individuals.

    The engineer needs to be able to handle all of this with grace. More than one engineer has been

    caught in the trauma unit when a critically injured patient is being wheeled in.

    Most hospitals cannot afford to have an individual escort the engineer all day while they

    perform the survey. Engineers are usually given a visitor badge and a tour, where they are

    shown specific areas where they will not be allowed without an escort, if at all. In the surgery

    area of the hospital, the engineer may be required to wear a gown to survey the area. Usually,

    engineers are not allowed in the psychiatric ward or the criminal ward without a security escort.

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    Hotels and HospitalityHotels are much like hospitals in their building construction and configuration (multifloor with

    many rooms). Hotels have started using WLANs to support data collection devices for taking

    inventory of things such as minibars. However, with the popularity of the Internet and the

    demand for Internet connectivity, WLANs are being installed into more and more hotels to

    provide Internet connectivity for hotel guests. This topic discusses the specific site survey

    concerns presented by hotels.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-27

    Hotels and Hospitality

    Multifloor construction

    Numerous rooms

    Throughput

    Fewer users peraccess point

    Multiple buildingmaterials

    Hotel

    Beyond requiring the engineer to look at the survey three-dimensionally, hotels present suchconcerns as data rates and throughput, and security.

    The high number of walls (separating guest rooms) decreases the range of access points and

    thus increases the need for more access points.

    Hotels want to offer their guests fast, reliable Internet access, which means fewer users per

    access point. In addition, hotels historically have a lower density as rooms geographically

    distribute users fairly well, which helps with the placement of access points.

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    Hotels and Hospitality (Cont.)

    Physical security

    Network security Billing

    Aesthetics

    Older hotel buildings

    Hard-cap ceiling

    Poured concrete walls

    Newer hotels have drop-tile ceilings

    Most business travelers want to know that the data that they are sending is secure, and the hotel

    wants to know that not just anyone with an 802.11 card can access its network.

    Hotels often house restaurants, and retail and convention areas, which makes them fairly public

    places and thus susceptible to theft and vandalism. Proper securing of the access points to

    ceilings or walls, in addition to hiding them above the ceiling, are good practices.

    One solution to the security issue is Wired Equivalent Privacy (WEP) encryption. Cisco

    Aironet recommends using at least 128 bits. Other methods of security available with Cisco

    Aironet include a RADIUS server or Building Broadband Service Manager (BBSM). The

    overhead that WEP adds is minimal (about 3 percent). This relative lack of overhead means

    that there is no need to survey using WEP keys. If the customer decides to implement WEPduring installation, it will have no effect on the survey. Another solution is Cisco Lightweight

    Extensible Authentication Protocol (LEAP) authentication (based on 802.1x standards). Just as

    with WEP, there is no need to implement LEAP during the survey. These two solutions do,

    however, require additional directions to customers and possible back-end work on the part of

    IT (creating new user accounts and so on) or both.

    Hotels will also have many of the same concerns as hospitals regarding aesthetics. Depending

    on the age of the hotel, building construction may become a factor. Newer hotels will have

    drop-tile ceilings in hallways but rarely in guest rooms. Older hotels will often have hard-cap

    ceilings. These are ceilings that are poured concrete. There is no real, effective way to run cable

    across a hard-cap ceiling. Keep this fact in mind when you are deciding where to mount access

    points. Older hotels may also have walls of poured concrete instead of Sheetrock. This situation

    presents the same problems as hard-cap ceilings. A solution is to use Cisco LRE (Long-ReachEthernet) over the existing phone lines; Cisco LRE makes use of the phone lines for high-speed

    Ethernet.

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    Hotels and Hospitality (Cont.)

    Possible interference with hotel infrastructure

    wireless Cleaning services, maintenance, security

    Possible multiple providers in separate locationsof hotel

    Rooms, convention center, retail areas

    Wireless has become increasingly popular as a means of streamlining hotel operations, for

    everything from guest services (check-in, concierge) to house cleaning and maintenance.

    Handheld devices and IP phones require their own infrastructure. If the public access provider

    is willing, the use of VLANs can allow single access points to support both public and private

    usage. Otherwise, overlay networks are required.

    Hotels are no longer simply places for travelers to spend the night. Increasingly, they have

    everything that travelers need during their stay: convention and conference services, retail

    shops, and, of course, restaurants. These locations may have their own contracts and providers,

    causing possible interference between networks.

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    Hotels and Hospitality (Cont.)

    Hotel conference centers

    Sporadic usage High density for key shows

    Differing security requirements for individualshows

    By their very definition, convention and conference centers do not have continual usage and

    often provide fewer access points. When the convention or conference is in use, however, there

    is the potential for a huge number of users in a small area, a situation that requires a high

    number of access points providing high throughput per user.

    The convention center network usually needs to be isolated and available for numerous changes

    and additions. Each incoming convention requires different types of security (WEP, 802.1x,

    open, and so on), as well as front-end servers and other services available to attendees. This

    location should not be connected to the hotel network because it could provide a source for

    viruses and bring instability to the hotel network.

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    EducationThe primary concern when you are implementing a WLAN in an educational facility is the

    students. More and more WLANs are being installed in grade schools, middle schools, and high

    schools. Students at this age have a tendency to be curious and sometimes destructive. This

    topic discusses the factors involved in an educational site survey.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-33

    Education

    Children can be

    Curious

    Destructive

    Antennas and access points should be hidden or

    enclosed to avoid damage.

    An antenna mounted to the ceiling in a hallway will likely not stay mounted for long. Access

    points have flashing lights that seem to draw in curious children.

    Educational facilities, more so than any other implementation, must have the equipment

    installed in the most inconspicuous manner possible. This level of precaution is the only way to

    ensure that the equipment will be safe. However, there are other security mechanisms that can

    help with the situation. Using National Electrical Manufacturers Association (NEMA)

    enclosures with enclosed locks can help prevent tampering or theft. You can use these

    enclosures in locations where access points cannot be hidden easily or in a truly high-risk area.

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    Education (Cont.)

    New technologies

    requiring schools to planfor new surveys

    New applications(IP telephony andsurveillance) requiringincreased access pointdensity

    Wireless technology provides more than just data access for laptops; it can also be used for IP

    telephony or surveillance cameras. These new technologies use additional bandwidth that

    requires increased density of access points or use of newer technologies (802.11g and 802.11a).

    New site surveys may need to be conducted on locations that have already deployed wireless

    technology that was designed exclusively for limited data access.

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    OfficesThe wireless office and small office, home office (SOHO) markets are some of the most

    quickly emerging markets. This topic discusses the special concerns that the site engineer must

    address when surveying the wireless office.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-35

    Small Office

    Quickly emergingmarket

    New solutions beingdeveloped

    Many vendors are racing to put out RF products for the home. In the meantime, many

    customers are trying to find creative ways to use industrial products in the SOHO environment.

    Most small offices will not require a site survey. If the office has fewer than four computers,

    then a more economical solution might be an ad hoc network. However, using an access point

    ensures a central point for connectivity and troubleshooting.

    Some customers may want a site survey anyway, looking ahead to future growth and

    expansion. In such instances, a single access point that may be moved or connected via a

    wireless repeater can be set up.

    Small offices are often located near retail properties that have other small offices. Those offices

    may also be using WLAN solutions, so there is the potential of overlapping cells between

    different businesses. Channels should be selected with either low use or with a signal strength

    that is adequate but that does not send the signal far outside the required coverage area. Part of

    securing a network is making it less visible. Lowering the transmit (Tx) power to just what is

    needed to provide coverage inside the office area makes the network more secure from outside

    the office.

    A remote wireless office can also be monitored and surveyed from a centralized management

    system like the CiscoWorks 1105 Wireless LAN Solution Engine (WLSE).

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    Enterprise Office

    95 Feet

    120

    Feet

    Reception

    ConferenceRoom

    ConferenceRoom

    ConferenceRoom

    54 Cubes4 Conference Rooms 54 Cubes4 Conference Rooms

    95 Feet

    ConferenceRoom

    120

    Feet

    Reception

    ConferenceRoom

    ConferenceRoom

    ConferenceRoom

    ConferenceRoom

    2.4 GHz

    4 Access Points

    5 GHz

    16 Access Points

    The wireless office presents a tremendous opportunity today. On the average, enterprise offices

    change configurations at least twice a year. This change may involve new additions or

    expansions, or it may involve relocating individuals or entire departments. In either case, a

    WLAN makes these types of moves much easier. Whether the employee is using a desktop or a

    laptop, all that needs to be done is to move the PC and ensure that it is within a WLAN

    coverage area.

    This ease of use means countless hours saved by the IT department, and money saved on

    cabling or recabling expenses.

    WLAN equipment with data rates of up to 54 Mbps are likely to be popular in an enterprise

    solution, allowing more users and better throughput on a per-access-point basis. The 54-Mbpscoverage area will be approximately one-quarter of the 11-Mbps cell size, meaning more access

    points to cover the same area. Also, 5-GHz equipment will not able to penetrate through walls

    as well as 2.4-GHz equipment will.

    Tools like Cisco Works WLSE can be extremely helpful for setting up access points in a new

    office or changing the configuration of access points in an office where a WLAN already exists

    but needs to be upgraded. If there are a variety of client types and applications, it is a good idea

    to use a walkabout survey with each client. The walkabout with various clients ensures that all

    clients will receive adequate coverage.

    The number of access points that are required to provide coverage will vary based on the radio

    band used, the Tx and receive (Rx) characteristics of the clients, the Tx and Rx configurations

    of the access points, and the types of cable and antennas that are used with the access points.

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    TransportationTransportation surveys for sites such as rail yards and airports present a variety of situations

    and obstacles that site survey engineers must take into consideration. This topic discusses those

    situations.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-37

    Transportation

    Rail Yards

    Rail cars

    Made of woodand metal

    Transport a varietyof cargo

    Large

    Narrow pathwaysbetween tracks

    Rail yards can be difficult to survey and install for many reasons. The cars themselves are very

    large and constructed of wood or metal. Cars may be filled with a variety of materials that can

    limit the signal, such as livestock, wood, metals, or perishable materials in wooden or

    cardboard boxes.

    Inside the yard, tall rail cars that are located on parallel tracks form narrow pathways for the

    signal. Yagi antennas mounted on poles above the cars at either end of the yard are often the

    best solution to this situation, allowing the RF signal to shoot down the narrow pathways.

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    Transportation (Cont.)

    Airports

    Easy two-dimensionalcoverage

    Typically open area

    Long open pathways

    Post-9/11 issues

    Rules and regulations

    Baggage ramp area

    Airports are usually very wide, open areas, with long, open pathways. This type of coverage

    makes the survey simpler for the engineer because the survey becomes two-dimensional.

    Because of security restrictions after the 9/11 terrorist incident, the engineer should check with

    local airport authorities about obtaining the proper clearance. This clearance may require an

    FBI background check.

    One difficulty in covering airports is when coverage is needed outside the facility, for example,

    in the outdoor baggage areas. Much like warehouse installations, these access points may be

    subject to extreme weather conditions and may require weatherproof enclosures.

    Another situation that the site survey engineer can encounter is that there may already be

    wireless gear installed throughout the airport, making channel selection difficult. WLANproducts are used in many airports today by the airlines, as well as by service providers that are

    enabling business travelers to connect to the Internet wirelessly while waiting for flights. The

    projected wireless application must be in accordance with FAA regulations as well as any other

    governing guidelines for the specific airport.

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    Transportation (Cont.)

    High traffic areas Equipment can be

    damaged or stolen ifnot put away properly

    Another difficulty in surveying airports is the high traffic there. While people are certainly used

    to seeing work crews roaming throughout an airport, it does not mean that they will be cautious

    around an engineer during a site survey. Proper care of the site survey materials is important to

    prevent theft or injury. A misplaced cable that a traveler trips over could result in a lawsuit.

    In addition, today more than ever, airports are concerned with security. Access points and

    battery packs, with their flashing lights and wires wrapped around them, can easily be mistaken

    for some sort of destructive device. It is important that the site survey engineer meet with all

    necessary security personnel before starting the survey.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-39

    GovernmentGovernment facilities, like airports, are at a heightened level of security, and care should be

    taken that the site survey equipment is not mistaken for something other than site survey

    equipment. There are facilities of every type at government locations, particularly military

    facilities. Many military bases may have one of every facility already discussed in this module.

    This topic discusses government site survey issues.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-40

    Government

    Secure facilities

    Variety of facilities

    Security clearance

    Equipment checklists

    Security clearances or escorts will likely be required as part of a government site survey. The

    vehicle of the site survey engineer may be subject to a search upon entering or leaving the

    facility. An equipment list may be required, and the equipment may be checked on a dailybasis.

    Equipment lists and proper documentation will be required when entering foreign countries to

    perform site surveys. Each country may have different standards and require different

    documentation for entering the country with site survey equipment. The site survey engineer

    must be prepared and have the proper paperwork to save time, trouble, and potentially the

    expense of having the equipment bonded or retained by the customs department.

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    Key Requirements for Metropolitan MobileNetworks

    Need real-time access to

    intelligence information foreffective resourcemanagement

    Need for voice, video, anddata communications tosupport mission-criticalsituations within thecommunity

    Need to enable mobilenetworks to download andupload data

    The government implementation addresses the need for real-time access to people and

    resources in the field.

    Cisco Metropolitan Mobile Networks are driven by the need for voice, video, and data

    communications, as well as the need to enable mobile networks to download and upload data.

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    Mobile DevicesImprove Communication Processes

    Extend the reach of the network to anylocation in a secure and manageable manner

    Provide the tools that are needed to workremotely

    Send field information in real time

    Public Sector Agency Gains

    Provide access to agency

    services from the field

    Increase employee productivity

    and response time while atremote locations

    Applications are the driving force for mobile networks to be used. Public agencies need to

    share infrastructure and save money.

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    Community Residential Deployment

    802.11a / 54 Mbps

    802.11b / 11 Mbps

    802.11b / 11 Mbps

    Service Provider

    Service Provider / Tower : Cisco Aironet 1400 Series Bridge

    Tower / Residential Houses: Cisco Aironet 350 Series Bridge

    There are many examples of how a service provider can supply a neighborhood with wireless

    coverage using a combination of multiple technologies.

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    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-44

    Local Government Deployment

    Police StationCity Hall

    Fire Station

    Hospital

    City Agency Vehicle

    On Buildings: Cisco Aironet 350 and 1400 Series Bridges

    On Vehicles: BR350, 3220 Mobile Access Router

    This is an example of how a mobile network can use many wireless products.

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    Copyright 2004, Cisco Systems, Inc. Impact of WLAN Applications and Designs on a Site Survey 1-45

    Review QuestionsUse the practice items here to review what you have learned in this lesson.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-46

    Review Questions

    What are some of the items that retail storesstock that may interfere with WLAN equipment?

    What are some of the equipment concerns thatare involved with surveying hospitals?

    How can a WLAN improve productivity in anoffice?

    What type of inventory absorbs an RF signal?

    IEEE 802.11a and 802.11b and g use what type of

    radio frequencies?

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    Module 2

    Manual Site Survey Tools

    OverviewThis module explores the types of equipment that a site survey engineer should always have as

    part of a site survey kit.

    Module Objectives

    Upon completing this module, you will be able to complete the objectives shown in the figure.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-2

    Module Objectives

    Identify the equipment that is needed to build asite survey kit

    Determine the importance of items that areincluded in the site survey kit

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    Module Outline

    The outline lists the components of this module.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-3

    Module Outline

    Overview

    Access Point Selection

    Site Survey Equipment

    Summary

    Review Questions

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    Copyright 2004, Cisco Systems, Inc. Manual Site Survey Tools 2-3

    Access Point SelectionDifferent types of sites require different access points. This topic discusses access point

    selection.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-4

    Access Point Selection

    2.4-GHz access points

    Supporting remote antennas

    Reverse Polarity Threaded NavalConnector (RP-TNC)

    1200 Series Access Point (2.4 GHz)

    Supporting only internal antennas

    1100 Series Access Point

    5-GHz access points

    1200 Series with 5-GHz module

    Attached antenna only

    The site survey engineer should always carry more than one device of each model that is

    needed in the survey. Many engineers have had a mishap with their only device, resulting in

    downtime during the survey. An extra access point or client device allows the survey to

    continue without having to wait for a spare to be shipped.

    Access points that have radio frequency (RF) connectors allow the site survey engineer the

    option of using a variety of antennas to overcome coverage problems or mounting issues. The2.4-GHz antenna ports of the Cisco Aironet 1200 Series Access Point have reverse-polarity

    threaded naval connectors (RP-TNCs).

    The Cisco Aironet 1100 Series Access Point does not have an RP-TNC, which limits the site

    survey engineer to a diversity 2.2 decibels over isotropic (dBi) internal antenna. The 1200

    Series Access Point has a 5-GHz module that serves as the 5-GHz CardBus radio and the

    antenna. Because of Federal Communications Commission (FCC) requirements, the 5-GHz

    antenna module offers two options, a 6-dBi patch mode and a 5-dBi omnidirectional mode. At

    some point in the future there may be available a version of a 5-GHz RF module for the 1200

    Series Access Point that does not support the Unlicensed National Information Infrastructure

    (UNII) 1 band, and therefore may be supplied with remote antenna capability.

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    Survey with Correct Equipment

    If the customer is purchasing a 1200 Series AccessPoint, then survey with a 1200 Series Access Point.

    Analyze the client devices that are intended to be usedin the site.

    Many clients support lower transmit power levels than the Ciscocards.

    Choose a power setting on the client side that simulates thelowest-powered device that will be used.

    Use the same technology that the customer hasspecified for an application (802.11a, 802.11b, 802.11g).

    It may be beneficial to use an 802.11g access point for all 2.4-GHzsurveys. The device will support both 802.11b and 802.11g.

    Before you begin surveying, it is important to understand what the customer applications will

    require for bandwidth and range. This information may make a difference in what technology

    will work best for the site. Use the access point the supports the required technology. For

    802.11b, the site engineer can use an 802.11g access point and set the data rates to the 802.11b

    rates only. This setup allows there to be one less device to maintain and carry.

    For the client side, be certain that the power level is set appropriately. Many devices do not

    support the 100 milliwatts (mW) that Cisco products support for 802.11b. The engineer should

    review the listed client devices from the presite survey report, research to determine the power

    levels of these devices, and then select a level that simulates the devices with the lower power

    levels.

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    Copyright 2004, Cisco Systems, Inc. Manual Site Survey Tools 2-5

    Site Survey EquipmentThere are several pieces of equipment that the engineer should bring on any site survey. This

    topic discusses the site survey equipment.

    2004 Cisco Systems, Inc. All rights reserved. CAWSS 4.04-6

    Client Cards

    Client devices

    PC cards

    Embeddedlaptop radios

    LM cards

    MMCX cableconnectors

    A survey kit should contain at least one of each type of client device. This kit should include a

    laptop with an embedded radio, although the performance may be different than with a

    CardBus card due to antenna variations. The device that represents the worst case

    performance should be selected. In most cases this device will be either the laptop with an

    embedded radio or a device with a CardBus card. Unlike the CardBus or internal radio, the

    Peripheral Component Interconnect (PCI) client device and the workgroup bridge offer anantenna that can be placed in an optimum location for the device. The engineer should survey

    with the device that the client intends to use. If the client is planning on mounting a terminal

    inside of a crane and attaching it via a LAN Module (LM) card with a 5.2-dBi antenna, then the

    engineer should survey with the same.

    It may also be beneficial to include the adapter for the LAN Module Controller (LMC) card

    (MMCXRP-TNC) and an LMC card in the survey kit. The engineer will be able to attach a

    variety of antennas to the LMC card and emulate the installation that is desired by the client.

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    Antennas

    Two of every

    antenna that youmay have to use

    Diversity

    Availability ofantennas

    There is no single antenna that is perfect for all applications, and, therefore, a variety of

    antennas are offered. The customer, in many cases, dictates antenna choice and placement. A

    customer may not want the antenna to be visible, or may wish it be located in a high-traffic

    area. By carrying a variety of antennas, the site survey engineer is prepared for any situation.

    The minimum collection of antennas should include (but is not limited to) the following:

    2.2-dBi rubber dipole antenna (AIR-ANT4941)

    2.2-dBi diversity omnidirectional ceiling-mounted antenna (AIR-ANT3351)

    5.2-dBi mast-mounted antenna (AIR-ANT2506)

    5.2-dBi omnidirectional ceiling-mounted antenna (AIR-ANT1728)5.2-dBi diversity omnidirectional pillar-mounted antenna (AIR-ANT3213)

    6.0-dBi diversity patch wall-mounted antenna (AIR-ANT2012)

    8.5-dBi hemispherical patch antenna (AIR-ANT3549)

    10.0-dBi Yagi mast-mounted antenna (AIR-ANT2410Y-R)

    13.5-dBi Yagi mast-mounted antenna (AIR-ANT1949)

    An engineer who knows that a special antenna will be required for a particular site survey

    should be certain to include that antenna in the kit for that specific site. Site survey engineers

    should always survey with the antenna that the client intends to use. If using diversity antennas,

    the engineer will need to carry two of every antenna unless the antenna is especially made to

    support diversity and contains two antennas. For more antenna options, refer to the CiscoAironet Antenna Reference Guide, which you can find at this URL:

    http://www.cisco.com/en/US/products/hw/wireless/ps469/products_data_sheet09186a0080088

    83b.html.

    Note Do not use a different antenna and attempt to estimate the coverage. The site survey is

    being performed to take the guesswork out of the installation.

    http://www.cisco.com/en/US/products/hw/wireless/ps469/products_data_sheet09186a0080088http://www.cisco.com/en/US/products/hw/wireless/ps469/products_data_sheet09186a0080088
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    Antenna Cable Loss

    Try to use the cable that issupplied with the antenna,avoiding long cable runs

    when possible.Cisco offers these cables:

    LMR400-style cables

    20 and 50 feet

    Total loss of 1.3 and 3.4dB, respectively

    LMR600-style cables

    100 and 150 feet

    Total loss of 4.4 and 6.6dB, respectively

    7.254.4LMR600

    10.86.6LMR400

    5.8 GHzLoss

    (db/100 feet)

    2.4 GHzLoss

    (db/100 feet)Cable Type

    LMR400

    LMR600

    RF energy is carried between the antennas and the radio equipment through a coaxial cable. An

    antenna cable introduces signal loss in the antenna system for both the transmitter and receiver.

    Loss of signal strength is directly proportionate to the length of the cable segment. As the

    diameter of the cable increases, signal loss is decreased, but at a much higher purchase cost. As

    signal frequency increases (higher-numbered channel), signal loss increases.

    To reduce signal loss, minimize the cable length and use only low-loss or ultralow-loss antenna

    cable to connect radio devices to antennas.

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    Mounting Tools

    Mounting bracket

    Mounting solutions Bright color tape

    Velcro

    Beam clamps

    Zip ties

    Secure the accesspoint!

    The site survey engineer should always carry an access point mounting bracket (when

    available). The kit should also contain various mounting solutions for the bracket (beam

    clamps, C-clamps), as well as mounting brackets for each antenna (when available). Zip ties,

    duct tape, bailing wire, electrical tape, two-sided tape, Velcro, and paper clips are common

    components in the kit of a good engineer.

    During a survey there is no bad mounting solution except the solution that does not properly

    secure the access point, battery pack, and antenna. A bad mount not only might damage the

    equipment but risks injuring the engineer or others when the equipment comes crashing down.

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    Battery Pack and Cables

    Battery Pack

    Charger

    Cables

    Serial or RJ-45 to DB-9 rollover cable

    RP-TNC assembly

    Access points require power to operate. There will not always be power available nearby when

    you are performing a site survey. A good battery pack will last for at least 8 hours, allowing the

    engineer to survey all day without having to recharge.

    Also recommended is a fast charger for the site survey tool. If a laptop is used, spare battery

    packs that can be charged separately from the laptop are always recommended. Wireless PC

    cards require a constant source of power while you are surveying and may reduce battery life to

    less than two hours.

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    Access Point Markers

    Mark access pointand antenna

    locations

    Bright colors

    Durable but easilyremoved

    Once the access point placement is determined, it will be necessary to mark the location.

    Location markers should be very bright and resistant to dust, grease, and water. Surveyor tape

    works very well and comes in a variety of bright colors. Brightly colored signs allow the

    engineer not only to mark the location of an access point but to give some detail as to how the

    access point is to be configured and mounted, and provide a point of reference to anyone

    reading the site survey report. Markers should be sturdy but temporary.

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    Measuring Devices

    Measuring wheel(horizontal distances)

    Height measurement

    Rope marked in 10-foot or3-meter increments(vertical distances)

    In order to provide the customer with the details that are needed to bid for the installation, the

    engineer will have to provide many measurements in the site survey report. And these

    measurements need to be as accurate as possible.

    If the engineer guesses


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