Knowledge Support Services at National
Central Library Karl Min Ku, Director-GeneralAcademia Sinica 06/10/2009
Pacific Neighborhood Consortium 2009
-Digital Archives as Elements of Social Software-
Agenda1.Goals, Intention & Importance2.Contents-IR & SR3.Services- INCL (1)Design Concept (2)Models & Functions (3)Development Planning (4)Processing & Effect4.Expected Contribution
1. Goals, Intention & Importance
NCL Knowledge Support Services :★Goals: To be the digital knowledge center
of Taiwan★Intention: To set up a system that provides
ancillary services for procuring knowledge.
★Importance: NCL is responsible for Taiwan’s
library collection and services and vitally concerned with facilitating knowledge acquisition for
Taiwan’s readers.
2. Contents1/2-IR★IR: Institutional Repository (1) Ancient documents (rare books, rubbings of bronze and stone
inscriptions, etc.) (2) All new books published in Taiwan (3) All PhD and MA theses published in
Taiwan (4) All Periodicals published in Taiwan (5) Government publications (official gazettes, administrative
documents, etc.)
2. Contents2/2-SR★SR: Subject Repository (1) Subject: Taiwan Taiwan Memory, Taiwan Hakka Digital Library,
Taiwan Local Documents, Taiwan Arts and Literature, Taiwan
Humanities, Taiwan Family History (genealogy), Taiwan
Websites etc. (2) Subject: Sinology Publications, Combined collections of Ming
dynasty authors, International Sinologist Dissertation, Newsletter
for Research in Chinese Studies, etc. (3) Subject: News Video on demand (VOD), Newspapers,
Contemporary Literature and Historical Resources, etc. (4) Subject: Library Union Catalog, Bibliographies, Directories,
Cataloging, etc.
(1)Design concept(2)Models & Functions(3)Development
Planning(4)Expected
contribution(5)Processing & Effect
3. Services- INCL
INCL (National Central Library)
•I~Mine (My digital library)•Individuality•Information•Integration•Interactivity•Intellect
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(1)Design concept 1/3 : Name
Blogs
Discussion Forum
Albums
Weather Report
Audiovisual Database
Map Information
Events etc.
Current News
External Email
NCL Email
Calendar
Bibliographic Information
Personal Information
Meeting Schedule
NCL Announcements
Application Systems
NCL News
8• Limits of system authority
depend on users’ levels & profession.
iNCLiNCL
External Environment
(1)Design concept 2/3 : Portal
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(1) Design concept 3/3 : Web2.0
Commercial events
Other users
Multi-functional web platform
Social groups
Blogs
Photo and audiovisual
sharing website Website with
network effects
ParticipativeInfrastructure
Unique content created and controlled by the user
Documents, Pictures, Audiovisual, Etc
Interaction
Exchange
Bilateral communicationLinks
Merging
Sharing, notifying
Export
Exchange
Source:MIC, Institute for Information Industry )
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★ Key in user’s number &password→The individual Webpage appears ：• Individual has registered with the
system • Individual has never registered
with the system.• Individual information( schedule,
mail…)*Users design their own webpage
content ex:NCL information, e-news,
blog etc.
(2) Models & Functions1/3: Webpage
★ Readers (external users) ：•Information Search:PhD and MA theses, scanned images of ancient documents, special collections exhibits etc.•Notifications:NCL announcements, new books, arts activities etc.•System services ： Online services (forms and applications of all types, registration, downloading, etc.) e-learning platform, licensed database, etc.•Personal information ： calendar, online news, personalized notifications, etc. (such as reminders of new books added to the collection or upcoming courses the individual has registered for)
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(2) Models & Functions2/4: Use
★ Readers (external users) ：•Individual information management ： Connects to all of the individual’s information consolidated on the NCL system, such as basic information, learning information, usage status, etc.•Web2.0 ： NCL blog, NCL Discussion forum, voting etc.•Related links ： Cooperating organizations, online dictionaries, Google, etc.
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(2) Models & Functions3/4: Use
★ Colleagues (internal users) ：•Notifications: NCL announcements, meeting notices, email notifications , etc.•Administrative system: processing of administrative documents, operations management, collection search•Individual data: mailbox, calendar, online news, personalized notifications (such as reminders for courses one has registered for, salary transfer, abnormal login/logout record )•Individual information management: Connects to all of the individual’s information consolidated on the NCL system (such as basic information, service history, research records, awards and merit, usage status, etc.)•Web 2.0: NCL blog, NCL discussion forums, voting, etc.•Information search: PhD and MA theses, scanned images of ancient documents, special collections exhibits etc.• Related links ： Cooperating libraries, online dictionaries, Google, etc.
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(2) Models & Functions4/4: Use
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•Satisfaction with the content: knowledge and service•Front-end use: accuracy, convenience, and user friendliness•Back-end management: easy to administer and maintain.•Satisfaction with scope of use: all of NCL’s internal users and different kinds of external users.
(3)Development planning1/2: Key aims
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•Establish a singular and unified portal•Implement single sign-on (SSO) access for other services•Develop all of NCL’s related services•Link to related web sites
(3)Development planning2/2: Critical Items
•2009April-August: implementation of planning Established a trial commission (NCCU Computer Center) → Unified planning
•2009 September-December ： detailed needs survey and verification
Established a survey committee → Internal and external detailed needs survey and verification
•2010 January-April (contingent on funding): System analysis and design
•2010 May-August ： System development•2010 September-October ： System testing•2010 November-December ： System switching•2011 January-February ： System formally launching
（ Estimated time: 22-24 months ） 19
(4)Processing & Effect1/2: Processing
Our colleagues will be asked to bear with
these changes:• Disruption of customary usage
patterns• Increase in system security
management• Facilitation of rapid expansion of
resources- if users grow rapidly in number
• Difficulties in control and management of
projects- due to the use of new technology
• Initial content may be harder to complete-
as a result of unfamiliarity with the
new concept.
(4)Processing & Effects2/2: Effects
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★Create a personalized digital service space.★Set up a unified digital knowledge portal★Establish a flexible, digital expansion platform★Construct a solid foundation for the development of “Library 2.0”
4.Expected Contribution
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ThanksThanksQ & AQ & A
