SBB 4363 : ESSENTIAL OF

KNOWLEDGE MANAGEMENT

Assingment#2: Knowledge Transfer Strategies

Topic : STRATEGIC TRANSFER

Group Members

MOHAMAD ALEEM BIN MOKHTAR [14417] BIS

MUHAMMAD ARIFF BIN MOHD DAHALAN [13668] BIS

ALDRICH GABRIEL JAIB [15092] BIS

INTRODUCTION

• Strategic Transfer is about transferring very complex

knowledge.

• It is also complex in nature and of extreme importance thus the

implementation of the transferred knowledge also impacts large

parts of the system.

• It impacts large parts of the organization and is applicable when

collective knowledge (tacit and explicit) is required to finish a

strategic task that occurs irregularly but is vital to the entire

organization.

• The transferred knowledge originates from different geographic

locations which has different cultures, technology and different

set of competitors.

BOOK EXAMPLE

• Steve was given the responsibility to reduce the

cost of British Petroleum's Venezuela operation

from $ 70 million to $ 40 million almost by half and

he was given just seven weeks to get the job done.

– To create the design for the new organization,

– To develop a plan for staff selection,

– To determine how it would meet the financial goals,

– To design the human resources packages that would be offered, and

– To come up with a communication and implementation plan for each

element.

OWN EXAMPLE

• Tactical training for army and police with various

countries such as New Zealand, ASEAN,

United Kingdom etc.

CRITERIA BASED ON OWN

EXAMPLE

• Explicit – Tactical courses learning.

• Tacit – Practical in mock battlefield, e.g. -

Scorpene training for RMN submarine crews in

France.

DESIGN GUIDELINES (1/ 2)

• It is defined as the collective knowledge of an organization required to complete a strategic task that occurs occasionally but is crucial to the entire organization.

Definition

• The receiving team does a task that impacts the whole organization in a context different from that of the source team.

Similarity of Task

and Context

• Irregular and Non Routine. Nature of the Task

DESIGN GUIDELINES (2/ 2)

• It is defined as the collective knowledge of an organization required to complete a strategic task that occurs occasionally but is crucial to the entire organization.

Type of Knowledge

• Knowledge desired is recognized by senior level managers.

• Knowledge specialist collects and interprets the knowledge.

• Collection occurs in real time rather than retrospectively.

• Focus is on the end user.

• Multiple voices are synthesized.

Design Guidelines

• Magpies Holdings acquires Lady of Turin Sdn. Bhd. In a year’s time, another team from a different location uses what was learnt with Magpies Holdings to acquire Potters United.

Example