Korhonen: UBI-SERV

Page 1 UBI-SERV Opening Workshop, May 19 ‚‘ 09 – Timo Korhonen /Comnet/TKK

Page 2 UBI-SERV Opening Workshop, May 19 ‚‘ 09 – Timo Korhonen /Comnet/TKKPage 2

User-centric Design of Ubiquitous Welfare and Safety Services and Supporting Technologies for China and FinlandTimo KorhonenDepartment of Communication and Networking Comnet/ TKK

Motivation


Europe’s age ratios

people over 65 as a percentage of those aged 16-64 years in EU

http://www.w3.org/WAI/WAI-AGE/Drafts/slides/


Also, all older are getting older:


Example: Lost of national income (x109 dollars) due to hearth diseases and diabetes

ChinaChina

IndiaIndia

RussiaRussiaCanadaCanada

Richard Wootton, Susan L. Dimmick, Joseph C. Kvedar, April 2006. Home Telehealth


Backgrounds- Internet usage and aging

40 percents of elderly (60-74 years old) use internet in Finland

Share is growing->web 2.0 tech.may have achance!

How to apply net-technologies tosupport truly applicableservices??

year\age 50-64 64+

2003 61% 23,9%

2004 63,2% 25,3%

2005 65,9% 27,7%

2006 68,3% 30%

2007 70,9% 32,2%

2008 73,7% 34,1%

(ref: US dep. of commerce)

http://enterpriseinnovator.com/index.php?articleID=4904&sectionID=4

US statistics of Internet usage:


Europe-specific challenges in UCD – based

applicable services

UCD: User Centric DesignGUI: Graphical User Interface


China-specific challenges in UCD based applicable services

ref: X. Wang, T. Korhonen ICMCC’09 (submitted)

UCD: User Centric DesignTCM: Traditional Chinese Medicine


Some observation – World Forum of Aging ‘02

Age 50+ population poorly addressed by services manufacturers

Ubi design for all solutions required

Adaptability & personalization of services even more in emphasis for elderly folks

Older people and ICT strategy poorly applied (still considered in EU level)

Note: ‘Want nots’ – group seems not to disappear!



Summarizing problem framework…

It can be expensive to place senior citizens in private nursing homes – but not always …

It can be expensive to arrange remote health care – but not always …

Visits to hospitals for diagnoses and treatments should be avoided … but sometimes they are still required…

True needs of all customers in the problem framework should be addressed in service & technology development!

-> Technology / service concept must be usable and fill real needs with affordable price!

-> Comprehensive techno-economic analysis must take place in service design!


UBI-SERV - Targeting

There are needs and there are services & technologies but they often do not match in practice!

UBI-SERV: - Investigate services such that they will be truly applicable- Human and economical factors as well as society and culture greatly

differ between China and Finland -> benchmarking can reveal new focuses & feature weightings both for services & technology development

UBI-SERVPROJECT OUTLINE


UBI-SERV Objectives

Investigates & develops user centric designed (UCD) ubiquitous services and technologies

Application areas:- Healthcare/well-being Technologies and Services

- Public Safety Systems (PSS)

Workgroup substance:- RFID, femtocell-technology, techno-economics, user

centered design, health-care technologies & services, public safe systems


Project Work Packages


Work packages 0- 1: User-centric Service Design for China and Finland and Knowledge Management

Target: UCD UBI WTC and public safety systems

Startup WS today serves community feedback & requirement specification

WS: (i) Presentations; (ii) Service cultivation starting from seed scenarios

Knowledge management- Joint workshops – Startup & Nordic Centre in Fudan/Shanghai 02/10- Web-collaboration - net meetings / project wiki / project site- Visiting researchers/profs – Visiting Prof Jiao /PKU, ‘09- Personal development plan – PDP process /personal meeting- Researcher diaries – project wiki- Connection to education S-72.3510, 2510 – lectures & group works- BSc studies UCD: User-centric Design

WTS: Welfare Technologies and Services


Process outline: ISO 13407

requirements

design

qualitycontrol

Constraints: UCD-quality, technology, business, market, organizations


Work package 2: Networking technologies and services(TKK, PKU)

Services:- Location-aware applications

- Existing and evolving technological enablers for glocal (global+local) services

- Future evolution towards ubiquitous Human Centered Mobile Computing (HCMC)

- Techno-economics of glocal ecosystems

Technologies: femto-cells, RFID, mobile technologies


Glocal = Global + local Service Ecosystem (GSE)

addresses services/technologies of local nature but admits global mobility; neighbor-aware and location-aware – adds no additional features!


Work package 3: Public safety (PKU, TKK)

Emergency calls/sessions ETSI SR 002 180

Public safety communications: communication between authorities/organizations ETSI TS 102 181

Warning systems: communication from authorities/organizations to citizens ETSI TR 102 182

Communication between citizens during emergencies ETSI TR 102 410

Note: Targeted service scenarios will be discussed also in the afternoon!


Example: Authority to Citizens Communications Research in UBI-SERV

PS/CS Core NetworkQoS handling, provisioning control,

dissemination area configuration, etc

Earl Warning Center

EME

Internet

MC

Notes: BS = Base Station, CS = Circuit Switched, EME = External Messaging Entity, GW = Gateway, MC = Messaging Center, PS = Packet Switched, UE = User Equipment (or Mobile Station).

Warning Message

Outbound message

Dissemination reports

Subscriber and Equipment Registers

Location Centers, Application Servers

Radio Access NetworkRadio resource allocation,

message transmission

UE

UEBS

BS

BS

UE

Femto GW

Internet

Femto BSLocal broadband access

UE

Early warning dissemination via femto -cells:

- Avoids congestion (message delivery delays) in conventional macro cellular network- Sufficient capacity for rich multimedia messaging


Work Package 4: Remote tele-care technologies and services (PKU)

Services target to (1) well-being /advice older people in health, (2) provides disease and geriatric supervision, (3) issues health alarms ~ life saving

Services constrained to security, reliability, ethics and safety

Technology: monitoring network, terminals/sensors and services


Example: Technologies to serve the elderly in China

Online Social Networks

OSN for the elderly are most often country-specific, due to language and culture issues

Usability is the bottleneck

China has a successfully implemented service Oldkids.cn

Mobile-Internet-based services

PHCH system being implemented for health care- Personal, Home, Community,

and Hospital

With aging population, opportunity to technology solutions to help the elderly at home


Work Package 5: Security, Reliability, Ethics and Safety (SRES)

privacy, dignity, autonomy, reliability, Integrity, society associated role of technology

targeted in this start-up workshop by remote-health care focus group UCD act

required cooperation with service operators, device manufacturers, governmental and standardization authorities

Page 26 UBI-SERV Opening Workshop, May 19 ‚‘ 09 – Timo Korhonen /Comnet/TKKPage 26

Thank you!Questions?

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Korhonen: UBI-SERV

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