KPMG Business Academy Course catalogue · International Financial Reporting Standards (IFRS)...

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KPMG Business Academy course catalogue

2019 editionKpmgbusinessacademy.com

Creating value through knowledge


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Contents

About us

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Why KPMG Business Academy? 11

KPMG Business Academy offerings 13

Our training 18

The future of learning 87

Accounting and financial reporting

Financial statement analysis 20

Advanced financial statement analysis 20

Fast closing monthly and year end accounts 21

Oil and gas accounting 21

Advanced budgeting and forecasting 22

Accounting for financial instruments 22

Fundamentals of business accounting 23

Bank financial statement analysis 23

International Financial Reporting Standards (IFRS) training 24

IFRS 9: Impact on banks’ business 24

International Financial Reporting Standards (IFRS) masterclass 25

International Public Sector Accounting Standards (IPSAS) 26

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Corporate finance and investments

Finance for non-finance professionals 28

Islamic finance 28

Cash flow and forecasting management 29

Working capital management using MS Excel modeling 29

Cost control and management 30

Financial control 30

Financial modeling and valuation 31

Credit risk modeling 31

Due diligence 32

Data analytics and dashboard reporting 32

Corporate valuation 33

Project finance modeling 33

Options and derivatives 34

Mergers and acquisitions (M&A) 34

Public-private partnerships (PPPs) 35

Trading, custodial services and international payment and settlement systems 35

Real estate finance and investments 36

Leading financial sustainability 36

Contents

All our courses can be tailored to suit the learning objectives of your organization


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Governance and boards

Basel III to Basel IV 52

Corporate ethics, governance and social responsibility 52

Governance, risk management and compliance (GRC) 53

Implementing effective Corporate governance in UAE 53

Improving your organizational resilience (strategy and planning) 54

Improving your organizational resilience (testing and validation) 54

Investor engagements and shareholder relations 55

Building high performance boards 55

Audit committee 56

Board training for listed Omani entities 56

Sustainability and corporate responsibility

Corporate Social Responsibility (CSR) 58

GRI standards certified training 59

Social return on investments (SROI) practitioner training 59

Sustainability – modular program 60

Business sustainability – the triple bottom line approach 61

Tax

VAT insights 63

VAT – Designated and free zone transactions 63

Filing for VAT returns 64

VAT – A guide to partial exemption 64

VAT compliance and commercial impacts 65

Transfer pricing 65

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Forensic

Anti-bribery and corruption 38

Anti-money laundering 38

Fraud risk awareness 39

Fraud and misconduct investigations 39

Fraud risk management 40

Fraud risk for executives 40

Internal audit and risk management

Internal audit for non-audit professionals 42Internal audit methodology 42Effective communication skills for auditors 43Effective report writing for internal auditors 43Data analytics for effective decision making 44Data analytics for internal audit and risk management 44Risk-based auditing 45Risk-based auditing of projects and contracts 45Internal auditing in integrated management system 46Developing an internal audit plan 46Internal audit for the board and audit committee 47Enterprise risk management (ERM) 47Cyber security 48Conduct risk 48Corporate credit risk 49ISO 31000 – the global risk framework 49Implementing the COSO® framework 50

Contents (cont.)



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Leadership and business skills

Executive leadership and change management 76

Management excellence 77

Leading high performing teams 78

Strategic thinking 79

Future leaders 80

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Customer management

Business communication in customer service 67

High performance customer service 67

Business process management

Digital transformation 69

Business process analysis and mapping 69

Strategic business continuity management (BCM) 70

Six Sigma green belt 71

Six Sigma black belt 71

Contents (cont.)

HR and training

Leading a learning organization 82

Resourcing - attracting and selecting the best talent 83

Refining performance and reward strategies 84

Performance management - implementing leading practice processes 85

Train the trainer 86Leadership and business skills

Business skills for success 73

Employee capacity building 73

Skills for emerging manager 74

Business communication for managers 74

Influencing and negotiation skills 75

Emotional intelligence 75

Leadership skills for finance professionals 76



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About us


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About us

About KPMGKPMG is a global network of professional firms providing audit, tax and advisory services. Its 189,000 people operate in 152 countries, working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.

About KPMG in the UAE

KPMG established its first office in the UAE in 1973. Today the firm is led by more than 75 partners and directors, with 750 people operating from five offices distributed across the country. We work with leading industry players across the region and have played a pivotal role in their success.

KPMG’s presence in the Lower Gulf over the past 40 years has helped KPMG in the UAE and Oman become preferred providers of audit, tax, business advisory, risk, corporate governance and regulatory services. Our clients look to us for timely, independent advice to support their decision making. Our professionals are selected from a talent pool of industry specialists, backed by a deep knowledge base. Our people combine local experience with a client-focused approach and a professional network across our member firms globally.

Values and culture

Amidst our diverse workforce, KPMG’s values form the common thread that links our people across the world and forms the very fabric of our shared identity.


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About us

About KPMG Business AcademyKPMG Business Academy combines the learning and development solutions KPMG brings to businesses and professionals in the region. We provide cutting edge training programs to enhance the professional knowledge and skills of our clients. The power of education to strengthen knowledge and innovation is emphasized within the UAE Vision 2021, and KPMG Business Academy closely aligns with that vision.

Vision

Distinguished by the learning opportunities offered, through a platform which shares the expertise, knowledge and experience of professionals across a global network.

Mission

Helping to build a knowledge-based economy using KPMG’s expertise and resources.

We are committed to creating value

We create value by enhancing learning and capabilities for clients across the Middle East through leading edge training and development solutions.

We provide cutting-edge learning solutions

Our solutions develop the knowledge and skills needed to excel in a global environment. We support the drive to constantly improve professional knowledge and gain skills through learning, and help our clients grow their businesses across the region.


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Why KPMG Business Academy?

Key strengths

Our expertise

The ability to leverage KPMG’s deep understanding of various business sectors, the professionalism with which we approach our work and our experience in providing training globally qualifies us to help our clients.

From early career support to boardroom progression, we help professionals advance in their careers, find solutions to challenges and succeed in their businesses.

Our dedicated team

Our professional training programs reflect the expertise of our people. Our delivery team combines seasoned KPMG professionals with extensive international experience and leading experts who are acknowledged as subject matter experts. Working seamlessly together, the team ensures every training session and seminar offers a winning combination of their capabilities, knowledge and experience.

Our learning practices

We stimulate and support transferring practical knowledge, developing tools for meeting individual and business objectives. We combine elements of latest student centered methods to provide stimulating learning environment for our learners.


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Key propositions

Tailored to your needsWe understand that every organization is different. That is why we design and deliver programs for various levels and audiences, offering the knowledge and experience your people need.


‘Learning and innovation go hand in hand.’ - William Pollard

Innovation is a key driver for people at all levels of an organization. We stimulate and support versatile approaches with the objective of providing effective solutions for your needs.

– Training for professional excellence– Promoting key values across organization– Attracting and developing talents for future roles– Designing engaging learning experiences– Setting benchmarks and assessing capabilities– Measuring progress and results– Disseminating knowledge and supporting continuous learning

Innovative learning practices

Engaging learning methodsCreative, interactive learning opportunities enable learning. We provide practical knowledge -involving participants in group discussions, case studies, practical exercises, scenario analyses, simulations and the use of online collaborative tools. “


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KPMG Business Academy offerings


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Our learning solutions

Bespoke solutions

Public courses

Corporate training

Corporate training

We provide training on a wide range of professional topics and soft skills. Led by our expert trainers, our training's can be tailored to your business and industry.

Bespoke solutions

We understand one size doesn’t fit all. Therefore, we tailor our courses to suit your learning palette. Our bespoke solutions are devised with your interest in mind, and are customized to meet your ROI.

Public courses

Our workshops and training programs develop highly desirable professional skills, while also offering opportunities to network with peers and subject matter experts.

Helping people grow and meet new challenges is key for every organization. Developing skills and helping people become more efficient, empowers organization success. Taking a strategic approach to training and development helps organizations invest optimally in their workforce.


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Our corporate training The training programs KPMG Business Academy provides to organizations helps employees enrich their knowledge, learn global leading practice and develop new skills. We provide training on a wide range of professional topics and soft skills. Led by our expert trainers, our programs can be tailored to your business and industry.


Our value-adds: Our topics include:



Tax

Customer management



HR and training



Forensic


We bring a wealth of experience and expertise to our clients

Our training expertise is acknowledged across the region

Our programs can be tailored to meet the professional objectives of different levels and functions

Our training programs include examples and case studies

We can analyze and assess your training and development needs and measure progress


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Public courses We organize specialist industry and market driven public courses throughout the year. Our practical, hands-on and structured courses are a perfect choice when you have limited people for an in-house solution.

Our courses cover a variety of topics which enhance the technical, managerial and professional growth of your employees. These courses are an ideal opportunity to learn, as well as network with our experienced trainers and peers in an engaging environment.


For further details on our upcoming events and training programs, please visit our website:

kpmgbusinessacademy.com


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Our HR and L&D solutionsWe help our clients develop strategies and to attract, develop, motivate, retain and manage the right people with the right skill sets and experience to deliver their goals. We help our clients drive business performance through highly qualified and motivated people.

Onboarding and engagement programs

Attract, develop and retain the best talentand foster productivity and innovation across your organization.

Talent management

Develop human capital within an organization to help meet current and future needs and achieve strategic goals.

Behavioral change management

Accelerate the successful implementation of change by managing how changes to strategy, structure, processes and technology impact on people.

Organization design

Develop, implement and integrate structures and systems that deliver the capabilities and performance required to achieve an organization's strategic intent.

Workforce optimization

Help organizations understand the required manpower, their optimal workforce composition and most effective cost profiles to identify opportunities to reduce cost and improve performance.

HR optimization

Create an optimal HR function by developing leading delivery models for HR services that enable an organization's talent and human capital strategies.


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Our training programs


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Financial statement analysis Advanced financial statement analysis

Purpose

This course aims at enhancing the ability of participants, using different methods, to measure the operational and financial performance of organizations and their external stakeholders. It includes the use of ratios to help gauge the financial strength of an organization.

Course content

— Financial overview

— Principles of accounting and accounting standards

— Financial statements – Income statements

— Financial statements – Balance sheets

— Financial statements – Cash flow statements

— Using CAMELS to analyze financial statements

- Capital adequacy

- Asset quality

- Management capability

- Earning quality and quantity

- Liquidity

- Sensitivity

2 days EnglishAccountants, financial analysts and executives, evaluation officers, appraisal executives and project managers

3 days English

Accountants, financial analysts and executives, evaluation officers, appraisal executives and project managers

Purpose

This course aims to give participants the opportunity to examine the various means to assess the operational and financial performance of their organizations as well as their competitors, suppliers and clients.The course is essential for all those who have to read, understand and analyse financial statements.

Course content

– Funding– Role of the bank– The financial statements – Stakeholder analysis – Advanced internal core analysis – Cost of capital– Core financial analysis – Off balance sheet– Cash flow – Asset valuation– Creating value – Enterprise value – Investment analysis – Why not to rely on ratios


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Fast closing monthly and year end accounts Oil and gas accounting

Purpose

This course explains how an organizations fast close procedures can be improved to achieve the set benchmarks. It is designed to help finance professionals to focus on value-adding activities, including forecasting and budgeting. It provides insight into quicker closure of your company’s local ledgers and how to consolidate financial statements across a group’s multiple companies.

Course content

— Internal and external advantages of faster closes

— Setting up and managing a fast close project

— Tools and systems needed to improve the close cycle during the diagnosis phase

— Road map to achieving excellence

— Systems supporting fast closes

Purpose

This course aims to develop an essential understanding of oil and gas exploration and production (E&P) accounting. The course will provide an overview of reporting and performance measurement issues and practices in the upstream oil and gas industry, and develop your ability to prepare, use and critically evaluate information on E&P activities, applying specialist industry knowledge and relevant analytical skills.

Course content

— Hot topics and new developments

— Oil and gas fundamentals

— Capital asset accounting

— Impairment

— Reserves

— Joint arrangements

— Asset retirement obligations (AROs)

— Production sharing contracts (PSCs)

2 days EnglishFinance, accounting, financial control, finance and information system professionals

2 days English

Accounting professionals - chief accountants, finance managers, financial analysts, junior auditors –working in the oil and gas E&P industry


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Advanced budgeting and forecasting Accounting for financial instruments

Purpose

This course is aimed at helping participants demystify the world of budgeting and provide techniques to forecast during the budgeting process. This course has been designed to ensure that non-financial managers also understand and relate to the budgeting process. The case studies discussed during the course involve use of MS Excel to provide a hands-on experience in preparing budgets and forecasting.

Course content

— Approaches of budgeting

— Preparing a budget

— Consolidating budgets into budgeted financial statements

— Capital budgeting for plant property and equipment’s

— Cash flow budgeting and investments

— Forecasting: common techniques used by corporates

Purpose

This course offers participants practical examples of accounting applications and relevant standards for different types of financial instruments. Participants will be introduced to different types of financial instruments and learn how to account for those under IFRS.

Course content

— Classification of financial assets and financial liabilities

— Hedge accounting

— Embedded derivatives

— Reclassification of financial instruments

— Measurement of financial assets and financial liabilities

— Impairments

— Effective date and transition requirements

2 days EnglishFinance professionals and professionals involved in financial decision-making and the budgeting process

2 days EnglishFinance professionals in banking, treasury, investment funds and accounting


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Fundamentals of business accounting

2 half days English

Professionals with or without finance and accounting background, including SME business owners

Purpose

This two and half day course focuses on practical financial basics and their application in the organization, especially in today’s economic environment. The participants will learn about basic business accounting principles and the impact of various decisions on a company’s performance.

This course has been designed to help participants enhance their role as a decision-maker and develop the ability to resolve financial issues with proficiency.

Course content

– Accounting and basic financial statements

– Ratio analysis and management accounting

– Inventory management

– Accounting for business decision making

Bank financial statement analysis

3 days English

Purpose

This course helps participants better understand the components of bank financial statements and key ratios, standards and theories used in bank analysis. It also adds value by providing insights about developing IT tools such as data warehousing and data mining in the banking sector.

Course content

— Accounting principles and financial statements

— Creative accounting

— Using CAMELS to analyze the bank’s financial statements

— Budgetary planning and variance

— Operational efficiency

— Leveraging management information systems


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International Financial Reporting Standards (IFRS) training

2-3 days(tailorable) English/Arabic

Managers requiring in-depth IFRS knowledge, accountants and finance professionals

Purpose

IFRS are changing rapidly and it is important for those using the international standards to remain updated. This course provides valuable, technical insight, as it covers current accounting guidance and information on the most commonly used and newly issued standards. Participants will also be updated on recently adopted or improved standards, and gain information on the forthcoming standards, offering professional interpretations, as well as discussions with subject matter experts.

Sector-specific and customized IFRS training

Our expert team can tailor this program to your needs. We can provide training on relevant topics and standards focusing on the most important standards and their practical applications in your sector and industry.

We do not cover all the topics in our training, but we choose from the following topics and modules to cater for your special requirements.

Course content

– General and presentation based standards and interpretations

– Balance sheet focus

– Income statement focus

– Consolidation, business combinations and equity accounting

– Financial instruments

– Future developments

IFRS 9: Impact on banks’ business

Purpose

This course IFRS 9 financial instruments represents a momentous accounting change for businesses. This course helps to better equip banking professionals employed in the business functions of banks with the tools and knowledge to face the changes and challenges , the implementation process of IFRS 9’s forward-looking requirements may lead to fundamental changes to a bank’s business model, pricing of products - its drivers, and others.

Course content

— The impact of product terms on the measurement of financial assets

— How business models are identified and how sales could affect them

— Adjusting portfolio strategy to protect the profit or loss from volatility

— The impact of IFRS 9 on commercial policies

— Drivers of rising impairment under IFRS 9

— The changes to credit risk management practices that impact business

— Potential changes to pricing to accommodate for additional provisions

— Incentive structures to reflect portfolio performance under IFRS 9

— Opportunities provided by new standard on hedging

— How IFRS 9 could affect a bank’s KPIs

2 days EnglishFinance professionals and public sector accountants


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International Financial Reporting Standards (IFRS) masterclass

Purpose

The course gives participants knowledge of more advanced IFRS applications. Detailed practical examples on the implementation and application of accounting and financial reporting concepts, and analysis of real cases across different industries will help participants gain experience in the preparation, analysis and reviewing of financial records, resulting in successful strategies.

Participants will also be updated on recently adopted or improved standards and gain information on any forthcoming standards, offering professional interpretations, as well as discussions among subject matter experts.

Course content

Key updates

— The new financial instrument standards - IFRS 9

— Classification and measurement - business model and solely payments of principal and interest criteria

— Expected credit losses

— Hedge accounting

2 days(tailorable) English/Arabic

Managers requiring in-depth IFRS knowledge, accountants and finance professionals

Separate and consolidated financial statements - such as IAS 27and IAS 28 and IFRS 10 and 11

— Separate financial statements

— Consolidation - determination of control

— Accounting for joint arrangements - joint operations and joint ventures

— Accounting for investment in associates - equity method

New standards issued by the IASB

Business combinations - IFRS 3

— Identifying business combinations

— Acquisition accounting

— Recognition and measurement of goodwill

Revenue from contracts with customers - IFRS 15

— Identifying a contract

— Performance obligations in a contract

— Measurement and allocation of transaction price

— Recognition of revenue - point-in-time or over-the-period

The new lease standard - IFRS 16

— Lease identification

— Lease classification

— Lessee and lessor accounting


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International Public Sector Accounting Standards (IPSAS)

EnglishBanking professionals, risk management professionals and accountants.

Purpose

This course is designed to provide in-depth knowledge for IPSAS, training participants on key IPSAS accounting areas, their benefits and challenges. A combination of theory and practice sessions will help participants identify the changes necessary during the adoption process.

Course content

— Adoption implications

— Key IPSAS accounting areas

— Facilitating organizational change and awareness

2 days


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Finance for non-finance professionals Islamic finance

Purpose

This interactive course enhances professionals’ financial knowledge and understanding of essential principles and concepts. It will help them analyze the impact of decisions on company performance, enabling easier discussions with finance managers within their organization. Participants will enhance their roles as decision-makers and understand the implications of finance on corporate activities. They will also grasp the connections between income statements, balance sheets and cash flow, as well as raising awareness about common pitfalls and ways to manage challenges.

Course content

— Financial and accounting principles

— Financial performance

— Understanding income statements

— Balance sheets: assets, liabilities equity and financial positions

— Working capital

— Budgeting

— Funding

— Value creation and risk management

— Reporting

— Managing change and decision making

Purpose

This program develops an understanding of Sharia’a principles and leading practice through a combination of theory and practice sessions, as applied to finance, and explores its various interpretations.

Course content

— Sources of Islamic finance

— Key principles

— Prohibitions

— Golden rules

2 days EnglishManagement level and non-finance professionals 1 day English Bankers and finance professionals


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Cash flow and forecasting management Working capital management using MS Excel modeling

Purpose

This course aims focuses on how cash flow statements are calculated and presented. It is designed to help participants interpret cash flow statements and ratios, identify positive and negative corporate performance, evaluate free cash flow and determine the ability of companies to meet their financial commitments.

Course content

— Difference between cash flow and profit

— Aspects of cash flow statement

— Evaluating cash flow statements

— Computing cash flow ratios

— Interpreting complex cash flows

— Techniques to deal with cash flow complications

Purpose

This training program was designed to improve cash flow and liquidity by assessing working capital and conduct across your organization. Working capital improvements can be exercised to generate better profits.

Course content

— Fundamentals of working capital

— Ratios used in working capital

— Accruals and non-cash items

— Analyzing cash flow statements

— Investment decisions and funding decisions

— Cash budgets, inflows and outflows

— Inventory management

— Economic Order Quantities (EOQs)

— Just-In-Time (JIT)

2 days EnglishExecutives, directors and senior managers 2 days English

Executives, directors, senior managers and finance and accounting professional


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Cost control and management Financial control

Purpose

This course was designed to show how to utilize the tools and techniques for effective decision making, understand the nature and behavior of costs and link them with budgeting, and implement personalized cost management system using the right tools and techniques.

Course content

— Cost components

— Cost accumulation

— Control and management

— Managing cost of capital

— Budgets and standards

— Balanced scorecards

— Identifying areas for cost reduction

— Decision trees

— Designing a decision dashboard

Purpose

This course focuses on different financial statements used by organizations. It focuses on a financial controller’s key responsibilities, assesses company performance and ascertains its impact on the future, and evaluates internal controls within finance departments and organizations.

Course content

— Responsibilities of financial controllers

— Financial reporting analysis and complications

— Business forecasting and reporting

— The budgeting process

— IFRS and its effects

— Regulatory and statutory compliance

— Analyzing company performance

— Firm valuation

— The role of financial markets

2 days EnglishExecutive, managers and finance professionals 2 days English

Executives, directors, senior managers and finance and accounting professionals


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Financial modeling and valuation Credit risk modeling

Purpose

This course aims to equip participants with the knowledge and tools needed to develop a financial model through case studies. Participants will use financial statements to forecast possible results and derive business value using advanced Microsoft Excel tools.

Course content

— Build financial models by projecting income statements, balance sheets and cash flows

— Advanced Microsoft Excel tools: data tables, goal seek, correlation and regression, VLOOKUP, and time value of money

— Develop key schedules including debt/interest, depreciation, working capital and equity

— Master DCF valuation

— Comparable companies trading multiples

— Sensitivity analysis and margin of safety principle

— Learn to apply Monte Carlo simulations

Purpose

This course aims to develop familiarity with credit risk modeling, data requirement, ways to design credit risk models, techniques to integrate credit risk modeling with pricing and updates on the regulatory requirement for credit risk modeling.

Course content

— Credit risk

— Designing credit risk models

— Designing credit scorecards

— Predicting credit defaults

— Applying credit risk models

2 days EnglishProfessionals in corporates and financial institutions 3 days English

Senior managers, auditors, finance and non-finance professionals


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Due diligence Data analytics and dashboard reporting

Purpose

This training program was designed to enable professionals to identify and overcome the most common due diligence pitfalls when advising board of directors on the risks and opportunities of a contemplated transactions. Participants will learn how to identify and verify worthwhile investment opportunities and appraise the quality and reliability of information when making decisions.

Course content

— Due diligence in public offerings

— Due diligence in private offerings

— Legal aspect of due diligence

— Due diligence transactions

— Due diligence tasks

— Sources of due diligence data

Purpose

This practical course aims to develop an understanding of what data is and the importance of data analysis using various tools, charts and tables in Microsoft Excel. Through an extensive use of hands-on exercises, participants will also learn how to visually summarize and report data using dashboards. Each participant will be expected to create their own reports, charts and models utilizing the tools and techniques covered during the course.

Course content

— Fundamentals of using data in Excel

— Combining and condensing information into a logical framework

— Data analysis techniques

— Using charts and tables for effective analysis

— More structured and visual presentations through dashboards

2 days EnglishFinance professionals and investment and legal executives 2 days English

Professionals in corporates and financial institutions


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Corporate valuation Project finance modeling

Purpose

This course aims to develop participants’ understanding of aspects that determine value, commonly used effective valuation techniques, ways to determine and undertake profitable investment decisions to boost the value of your business, and how to select an appropriate valuation method for your organization.

Course content

— Overview of mergers and acquisitions

— Corporate valuation terminology

— Acquisition analyses

— Discounted cash flow analysis

— Merger consequences

— Leveraged buyout analyses

— Tax structure overview

— Off-balance sheet leases

— Convertible debt in valuations

Purpose

After completing this course, participants should know how to structure financial models which clearly define risks and value without being overly complex, understand the fundamental factors that underlie valuation and how can they be used in practice, be able to effectively analyze risks in valuation analysis models, and value investments in a number of different ways.

Course content

— How to develop and improve financial models

— Factors that affect valuation

— Risk analysis

— How to evaluate and define value

2 days EnglishExecutives, directors, senior managers and finance professionals 2 days English

Executives, directors, senior managers and finance analysts


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Options and derivatives Mergers and acquisitions (M&A)

Purpose

This training program was designed to build strong derivative foundations, improve knowledge of forwards and options, explain concepts and models underlying analysis and the pricing of financial derivatives, equip participants with the language needed to converse with derivatives professionals, and practically apply derivative skills.

Course content

— Derivatives, forwards and options

— Analysis and pricing of financial derivatives

— Practical application of derivatives

Purpose

Completing an acquisition or buyout might be the most high-stakes challenge facing any business leader. This course provides owners and executives tasked with making tough deals happen with the practical insights they need to plan, negotiate and close a transaction.

Course content

— Introduction

— Due diligence

— Valuation

— Merger and acquisition risks

— Important documents

— Post merger integration

2 days EnglishFinance professionals and investment professionals 1 day English

Finance professionals and investment related professionals


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Public-private partnerships (PPPs) Trading, custodial services and international payment settlement systems

Purpose

This training program was designed to provide brief regarding various commercial terms and their implications in various environments where PPPs take place, create a link between risk assessment and contract clauses by understanding various critical business aspects, gain practical insights and techniques to effectively introduce clauses that permit amendments to the original terms of the contract without threatening the overall business rapport.

Course content

— PPP introduction and overview

— Public financial management Of PPPs

— Project identification and PPP screening

— Appraising PPP projects

— PPP contract management

— Operations and drawbacks

Purpose

This course has been designed to provide participants with in-depth knowledge regarding -financial markets, leading practice in international markets regarding risk and regulatory issues and the clearance and settlement processes for key products.

Course content

— Trade- life cycle

— Risk categories

— Clearing, settlement, custodial services and corporate actions

— National and international payment and settlement systems, reconciliations, exceptions handling, failed trades, funds transfer pricing and the margining function

— Market structures

— Fraud in international payment and settlement processes

2 days EnglishExecutives, directors, senior managers and finance and accounting professionals

2 days English

Professionals in financial markets, operations and compliance officers, custodians, risk controllers, auditors and accountants


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Real estate finance and investments Leading financial sustainability

Purpose

This course focuses on evaluating property performance, identifying cycles in property markets, assessing the impact of various financing options, developing cash flow models, understanding real estate and corporate finance decisions and allocating tactical and strategic asset.

Course content

— Standards, requirements and procedure

— Real estate modeling and risk analysis

— Investing cash flow analyses

— Direct and indirect property investment vehicles

— Investment decision making

Purpose

This course focuses on practical application of numerous economic indicators, analyzes various scenarios that can occur, identify signs of potential collapse, reviews case studies of companies who have averted potential collapse, analyzes financial ratios, determine sustainability and helps develop personalized sustainability strategies.

Course content

— Economic indicators

— Financial crisis case studies

— Financial sustainability

— Strategy and competition

— Financial sustainability ratios

— Sustainability via risk management

2 days EnglishExecutives, directors, senior managers and real estate professionals 2 days English

Executives, directors, senior managers, and finance and accounting professionals


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Forensic


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Forensic

Anti-bribery and corruption Anti-money laundering

Purpose

This training will provide an understanding of the fundamental provisions of the Foreign Corrupt Practices Act (FCPA), the UK Bribery Act (2010) and other applicable bribery laws and regulations. The course provides expert guidance on the process and essential elements required for developing and effectively implementing an anti-bribery and corruption compliance program, whilst also highlighting common schemes and red flags of corruption using actual case studies.

Course content

— FCPA

— UK Bribery Act (2010)

— Local ABC laws and regulations

— Common schemes

— Red flags for bribery and corruption

— Leading ABC practice

Purpose

This course focuses on developing in-depth knowledge of anti-money laundering, the risks associated, regulations and various compliance programs .

Course content

— Understanding the term money laundering

— Stages of money laundering

— Financial Action Task Force (FATF) initiatives, UN sanctions, UAE Federal Laws and Dubai Financial Services Authority (DFSA) rules

— DFSA requirements applicable to all firms

— The functions of the money laundering reporting officer

— Verification of identity: individuals and corporates

— Monitoring transactions and practicing customer due diligence

— Identifying and reporting suspicious transactions

— Record keeping

— Offences and penalties involved

4 days EnglishFinance, audit and compliance professionals with risk management responsibilities

4 days EnglishFinance and compliance professionals affected by AML provisions


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Forensic

Fraud risk awareness Fraud and misconduct investigations

Purpose

This practical training program was designed to complement corporate compliance programs. It will consolidate and reinforce organizational standards, providing an awareness and better understanding of fraud risks and implications, both on an individual and an organization. Participants will gain an enhanced knowledge of their need to comply with an organization’s fraud related policies, as well as an understanding of the consequences and importance of complying. They will be introduced to common fraud schemes, as well as behavioral and documentary red flags to assist in the detection of potential fraud.

Course content

— Fraud classification

— Global and regional fraud incidents and fraud trends

— Introductory criminology

— Behavioral red flags

Purpose

This course aims to equip participants with the fundamental skills and techniques needed to conduct effective investigations that consistently achieve the desired outcomes. The course combines theory with a practical case study where participants will conduct a fraud investigation including planning, evidence gathering and evidence management, analysis, interviewing and reporting.

Course content

— Framework for internal investigations

— Investigation principles

— Principles of evidence

— Fraud and misconduct

— Criminology

— Interviewing

— Analysis and reporting

5 hours EnglishAll who need to comply with company regulations 2 days English

Internal audit, risk, compliance and human resources professionals conducting internal investigations


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Forensic

Fraud risk management Fraud risk for executives

Purpose

This training will provide participants with the knowledge needed to design, implement and operate an effective fraud risk management program. In addition, they will be equipped with the knowledge and tools to implement appropriate levels of governance around the risk of fraud, including how to conduct effective internal investigations.

Course content


— Common fraud risks

— Fraud triangle and red flags

— Ethical dilemmas

— Fraud risk management

Purpose

This training will provide an awareness of fraud and fraud risks facing organizations. Our expert forensic investigators and fraud risk professionals will share real cases to illustrate the most common fraud schemes facing organizations, as well as industry-specific risks. The course will also detail leading practices for implementing effective compliance programs to prevent, detect and respond to the threat of fraud.

Course content


— Classification of fraud

— Criminology and behavioral red flags

— Fraud risk management

2 days EnglishInternal audit, risk and compliance professionals 4 hours English

Executives, directors and senior managers


41



42


Internal audit for non-audit professionals Internal audit methodology

Purpose

This training program explores key aspects of internal audit (IA). It shows how IA inputs can improve decision making, suggests ways to approach IA for advice and develop better working relationships with IA, and distinguishes between the roles of IA, external audit and quality audit.

Course content

— The internal audit function

— Risk-based approach

— The audit process

— Communicating audit results

Purpose

KPMG’s internal audit methodology (IAM) ensures consistent execution in every internal audit services practice around the globe. It is aligned with the Institute of Internal Auditors’ (IIA) framework and principles. This workshop’s objective is to provide participants with an understanding of the internal audit methodology to support the execution of an internal audit plan.

Course content

— Execution of the internal audit plan

— Internal audit report writing

— Internal audit follow up and issue resolution tracking

— Audit committee reporting

2 days EnglishManagers, finance and audit professionals 4 days English Internal audit professionals


43


Effective communication skills for auditors

Purpose

Increasingly, auditors are expected to communicate effectively. Whether when delivering internal audits, conveying their ideas, and recommendations during meetings/presentations, and negotiations involving executives, audit committee and/or board members, auditors must be able to express themselves in a clear and concise manner. This one-day training will help auditors, at various levels, master the human relation skills required in today's business environment.

Course content

— Various modes of communication

— How to deliver impactful presentations, including

- Audit kick-off meetings

- Status updates

- Exit meetings

- Presentations to CEO

- Audit-committee meetings

— Leading practices for interviewing auditee/ management (including questioning techniques)

— Enhancing negotiation skills

1 day English

Internal audit and assurance professionals, internal control specialists, accounting analysts and professionals interested in improving their communication skills

Effective report writing for internal auditors

Purpose

This course encourages audit professionals to challenge their approach to writing audit reports -the end result of weeks of reviews, analyses, interviews and discussions. Audit reports provide information to management on reviewed areas and, more importantly, bring issues to management's attention that need to be addressed. How well you communicate that information is critical in getting the results you seek.

Course content

— The Institute of Internal Auditors (IIA) report writing standards

— The way forward

— Importance of the executive summary

— Components of audit observation

— Finalizing an internal audit report

— Audit report quality and enhancements

— Improving the report review process

2 days English

Internal audit and assurance professionals, internal control specialists, accounting analysts and professionals interested in improving their report writing skills


44


Data analytics for effective decision making Data analytics for internal audit and risk management

Purpose

This course helps you use predictive and perspective data analytics for effective decision making for managing risks and identifying cost saving opportunities. During the practical parts of the course, you will work on case studies from various industries and practically apply the skills learnt.

Course content

— Visual power of descriptive analytics

— Predictive risk and fraud analytics

— Introduction of data analytics, its uses in the real business world

— Success stories of companies and unleashing the potential from data insights

— Introduction to predictive analytics

— Practical case studies using MS Excel

— Assessment of predictive analytics

— Using analytics ti detect reporting manipulations in KPI, financial statements and balanced scorecards

— Introduction to prescriptive analytics

— Practical case studies

Purpose

This two-day course helps you enhance audit and risk assessments by using data analytics. During the practical parts of the course, you will work on case studies from the manufacturing, energy and banking industries and apply the skills learned. Participants should ideally be audit, risk or finance professionals and have a working knowledge of MS Excel and spreadsheets.

Course content

— Visual power of descriptive analytics

— Predictive risk and fraud analytics

— Case study: KPIs and corporate performance

— Prescriptive risk analytics

— Financial statement closure analytics

— Case study: Identifying manipulations in financial statements

2 days EnglishAuditors and risk management professionals, CFO’s, procurement and contract professionals

2 days EnglishAuditors and risk management professionals, CFO’s, procurement and contract professionals


45


Risk-based auditing Risk-based auditing of projects and contracts

Purpose

Risk-based internal auditing is a catalyst for improving an organization's governance, risk management and controls, providing insight and recommendations based on the analysis of data and business processes. This course will help audit professionals align their organizations’ strategies, visions and values with the internal audit process.

Course content

— Risk and risk-based internal audit (RBIA)

— Identifying objectives and risks

— Organizing objectives, risks and control

— Implementing RBIA

— Risk maturity

— Periodic audit planning

— Deploying an RBIA plan

— Global trends in internal auditing

Purpose

This course explains how to adopt a risk-based approach when auditing a project life cycle. This can help avoid unexpected risks and improve risk impact analysis, while enabling on-time and to-budget project delivery, satisfying stakeholder objectives.

Course content

— Understanding project risk

— Key guidelines of project risk management

— Common project management blunders

— Risk identification and evaluation

— Auditing projects

— Risk and internal audit

— The risk-based audit (RBA) approach

— The contract management framework

— Auditing procurement

— Auditing joint ventures and partnership contracts

— Cost control and accounting

— Handover and post-audit

2 days EnglishRisk officers, managers and audit professionals 2 days English

Auditors, project managers, risk officers and professionals involved in project audit assignments


46


Internal auditing in integrated management system

Developing an internal audit plan

Purpose

This course is designed for professionals who require an understanding of QHSE (quality, health safety and environmental) integrated management systems (IMS) auditing. This course focuses on the most important attributes of a modern and effective integrated management system and helps participants understand the role of the auditor in development and continual improvement.

Course content

— Introduction to IMS (Integrated management system)

— Introduction to IMS standards

— Processes and process development

— Policy and planning

— Implementation and controls

— Documentation

— Performance assessment and audit

— Management review

— Project planning

Purpose

This workshop provides participants with an understanding of the function’s roles and responsibilities by introducing different internal audit frameworks, risk assessments and other tools which support the development of a risk-based internal audit plan focused on an organization’s top risks.

Course content

— Internal audit framework

— Assessing risk

— Developing a risk-based internal audit plan

— Additional tools

1 day English

CEO, QHSE executives and managers, management representatives, process owners, designers and re-engineers, and auditors

1 day EnglishInternal audit professionals and key line managers


47


Internal audit for the board and audit committee Enterprise risk management (ERM)

Purpose

This course outlines the benefits internal audit (IA) can deliver, explains how to improve assurance levels from your IA function, outlines techniques to challenge IA teams to analyze key risks and helps understand how IA can empower participants to meet stakeholder requirements.

Course content

— Audit committees

— Understanding and evaluating the needs of stakeholders

— The role of internal audit

— Key governance challenges

— Fraud prevention and investigation

— Crisis management

— Risk management and internal audit

— Risk-based auditing (RBA)

— IIA standards

Purpose

This workshop’s objective is to provide participants with a detailed understanding of the risks affecting businesses through risk identification, assessment, monitoring and reporting. Participants will be coached on evaluation techniques, and how to implement effective risk mitigation strategies, as well as how to record the risk process effectively.

Course content

— Risk identification and quantification

— Risk management

— Risk assessment and measurement tools

— Risk monitoring and reporting tools

2 days English Directors and audit professionals 2 days EnglishRisk officers, managers, directors and audit professionals


48


Cyber security Conduct risk

Purpose

This course explains leading practice when implementing and managing an information security management system (ISMS) and when implementing IS controls across the eleven domains of ISO 27002.

Course content

— ISO/IEC 27000 standards

— Management systems and the process approach

— Fundamental principles information security

— Implementation phases of the ISO/IEC 27001 framework

— Continual IS improvement

— ISO/IEC 27001 certification audits

— Principles and design of IS controls

— Documenting an IS control environment

— Monitoring and reviewing IS controls

Purpose

This course introduces participants to the concept of conduct risk, and is designed to stimulate thought in this area. Upon completion, participants will be able to articulate what conduct risk means to them; understand where conduct risk resides in their business and make recommendations to pro-actively incorporate conduct risk management principles into established frameworks.

Course content

— Establishing the context

— The global perspective

— Ethics, culture and conduct

— Risk management frameworks

— Measuring conduct risk

— Monitoring conduct risk

— The way forward

2 days EnglishIS and IT professionals, ISMS technicians and managers responsible for IT governance

1 day EnglishFinancial services professionals andclient facing executives


49


Corporate credit risk ISO 31000 – The global risk framework

Purpose

This course is a highly interactive program designed to challenge and stretch participants. The two-day course reinforces theoretical knowledge with practical “real-world” application of concepts. Upon completion, participants will be equipped with tools to effectively analyze the qualitative and quantitative credit risks faced by an organization.

Course content

— Existing credit risk management — The critical link between credit risk and enterprise risk management— Key risk management frameworks— Corporate credit decision-making— Company funding strategies— Company-specific risks— Country risk assessment models and tools: Using the diamond model— Environmental scanning and risk identification— Qualitative and quantitative indicators of decline— Critical financial ratios — Cash flow analysis and combinations— FS window dressing and financial fraud— Credit risk measurement— Credit portfolio management— Credit rating systems

Purpose

This training program was designed to explain the principles of ISO31000, review the components of the framework, and increase confidence when applying the five core processes for managing risk.

Course content

— Risk management

— ISO 31000

— Core principles

— Risk management through performance monitoring

— Risk reporting

— Governance

2 days EnglishExecutives, managers and audit professional 4 days English

Executives, managers and audit professional


50


Implementing the COSO® framework

Purpose

The COSO® framework suggests that proper documentation of the effectiveness of an organization’s system of internal controls is necessary to provide evidence of its effectiveness, enable proper monitoring, and support reporting to stakeholders, regulators, and the entity’s auditors.

Course content

— Components, principles and points of focus

- Control environment

- Risk assessment

- Control activities

- Information and communications

- Monitoring activities

— Major deficiency and material weakness

— Major challenges

— Transition: timeline and effort

2 days EnglishInternal auditors and financial control team members


51



52


Basel III to Basel IV Corporate ethics, governance and social responsibility

Purpose

Increasing banking regulation is an ongoing challenge for banks. Key decision maker can find it difficult to keep up with the volume of regulatory change. This course provides an overview of recent and upcoming Basel regulations as well as the CBUAE’s response to those regulations.

Course content

— New local capital rules and their impact on banks

— New CBUAE risk management requirements

— Liquidity Coverage Ratio

— Basel IV new Standardized Approach for Credit Risk (2017)

— Basel IV new Standardized Measurement Approach for Operational Risk (2017)

— Introducing Capital floors

— New Stable Funding Ratio

— Leverage Ratio

— Stress Testing

— Revised Interest Rate Risk in the Banking Book (2018)

Purpose

This course highlights general ethical issues in business, regulations and corporate social responsibility, helping you to discover your organization’s ethical codes and business conduct and various ways to handle ethical dilemmas that arise in a business.

Course content

— General issues in business ethics

— International business ethics

— Business ethics in the field

— Business ethics for effective leadership

— Corporate ethical codes

— Fraud and abuse

— Ethical dilemmas

— Workplace ethics and business stakeholders

2 days EnglishBanking and financial institution professional, compliance and risk management professionals

2 days EnglishExecutives, directors, senior managers and finance and accounting professionals


53


Governance, risk management and compliance (GRC)

Implementing effective corporate governance in UAE

Purpose

This course helps participants identify and assess the rewards, risks, and compliance requirements of GRC, suggests methods to integrate GRC activities within organizations, identifies ways to develop and implement GRC strategic plans and outlines how to explain the benefits of an integrated GRC strategy to senior level management.

Course content

— GRC frameworks

— Developing leading governance practice

— Enterprise risk management

— Business sustainability

— Corporate governance and good citizenship

— Reporting guidelines and frameworks

Purpose

This training program explains the fundamentals of corporate governance, assesses the policies supporting shareholders, boards of directors and senior management, reviews corporate governance structures in UAE and suggests effective corporate governance models.

Course content

— Shareholder rights

— Governance operating model

— Board and board committees

— Suitability and development of directors

— Responsibility and accountability of the CEO and executive management

— Management structure and reporting lines

— Delegation of authority and decision making powers

— Governance culture

— Secretarial practices

— Governance reporting and disclosure

3 days EnglishSenior management and audit professionals 2 days English

Directors, executives and corporate governance professionals


54


Improving your organizational resilience (strategy and planning)

Purpose

Organizations are facing increasing risks of business disruption from a broad spectrum of local and global threats. Executive managers are responsible – ethically and legally - for protecting their staff and other stakeholders in the event of a crisis by effectively managing impacts; maintaining and resuming business processes; and protecting and recovering key technology.

With organizations becoming increasingly dependent on critical technology and movements in global markets, and as interdependencies with key service providers grow, this course aims to ensure participants are equipped with the ability to identify, understand and manage the key fundamentals that contribute to overall business resilience.

Course content

— Fundamentals of crisis management Enhancing business continuity management (BCM)Managing communications

— Emergency management discipline

— Disaster recovery fundamentalsMaximizing the value of your impact assessments

2 days EnglishBoard members, executive officers and senior professionals in corporates, critical infrastructure and financial institutions

Improving your organizational resilience (testing and validation)

Purpose

Organizations that invest in testing and validating responses to business disruptions and crises tend to perform better than those that do not. Many national regulators also require at least annual testing of arrangements. To ensure ‘final line of defense’ arrangements meet their intended purpose, this course helps participants to design and facilitate tests which:

— Validate resources and arrangements, including plans and systems

— Raise awareness of required resources and arrangements

— Help develop the skills required during crises or disruptions

— Identify opportunities for improvement across resources and arrangements

Course content

— Types of exercise

— Test design and planning

— Facilitation

— Exercise

2 days English

Board members, executive officers and senior professionals in corporates, critical infrastructure and financial institutions


55


Investor engagement and shareholder relations Building high performance boards

Purpose

This training program was designed to explain leading practice in investor relations (IR), help structure and implement an IR program, show how to manage IR related challenges and regulatory change efficiently, convey messages to the investment community effectively and optimize IR’s role in corporate governance.

Course content

— The role of investor relations

— Principles and guidelines

— Investment and post-investment procedures

— Future expansions

Purpose

This course focuses on the fundamentals of board structures, helps understand board members’ fiduciary duties and responsibilities, and explains ways to deal effectively with board and governance challenges using case studies.

Course content

— Roles and responsibilities of Board members

— Risk management and compliance

— Effective board and governance structures

— Board’s role in strategy

— Reflections and action plans

— Board evaluations

— Succession planning

— Dealing with conflicts of interest between board members

— Handling undesirable situations

2 days English Directors, executives and managers 1 day EnglishDirectors, executives and senior managers


56


Audit committee Board training for listed Omani entities

Purpose

This training program was designed to develop an understanding of the roles and responsibilities for effective audit committee functioning, the role of exercising “independence”, ensuring optimum mix of experience and skills and the reporting requirement to the Board among the audit committee members.

Course content

— Audit committee fundamentals

— Role, composition and membership (including role of audit committee chair)

— Role of company secretaries

— Overseeing financial reporting and external audit

— Overseeing internal controls and internal audit

— Overseeing risk management

— Overseeing compliance

— Reporting requirements to the Board

— Audit committee effectiveness, member evaluation and succession planning

— Continuous educational program for audit committee members

1 day EnglishExisting and new audit committee members 1 day English

Existing and new audit board members

Purpose

Oman's Capital Market Authority (CMA) has mandated corporate governance and sustainability training for all directors and board members of listed Omani entities. With accountability increasing, directors are required to set organizations' strategic direction, often across diverse product markets and geographies, and monitor risk profiles. This training program aims to develop effective board members using KPMG's knowledge of global standards, leading practices and tools, preparing board members for their new mandates.

Course content

— Roles and responsibilities of board members

— Risk management and compliance

— Oman’s code of corporate governance

— Succession planning

— Strategy

— Reflections and action plans


57



58


Corporate Social Responsibility (CSR)

Purpose

KPMG’s CSR training is designed to help participants strengthen and improve their overall understanding of CSR –its trends (local and global); emerging mandates from governments regarding CSR; global leading practices to developing a CSR strategy, and how to monitor, measure and report on CSR, as well as insights into challenges and opportunities associated with implementing CSR programs.

Course content

— Introduction- overview of corporate social responsibility

— Importance of corporate social responsibility

— Key trends in corporate social responsibility

— Global and regional regulations on CSR

— Corporate social responsibility and value creation

Middle and lower management across industries, sectors, and service lines, including public and private sectors

— Corporate social responsibility, governance committees, roles and responsibilities

— Criteria for selecting CSR projects

— Measuring the impacts of CSR projects

— Successful case studies on designing and implementing CSR projects

— KPI’s for a successful CSR program

1 day per module English


59


GRI standards certified training Social return on investments (SROI) practitioner training

Purpose

By incorporating the concepts and knowledge of sustainability gained from this course in their daily activities, participants will be given the tools they need to enhance their roles. The course will help participants to understand the implications of sustainability on corporate performance and enable them to participate and contribute to the enhanced sustainable performance of their companies.

Course content

— Reporting using GRI standards

— Key aspects of reporting

— Checking progress

— Effective communication

Purpose

This two-day course explains SROI's processes and principles and how to apply them when making and reporting decisions and provides a thorough overview of SROI. The course introduces the SROI process and theory and develops impact maps – the heart of the SROI process – before exploring appropriate real life examples, as suggested by the participants themselves.

Course content

— Identifying and involving stakeholders

— Understanding change

— Determining outcomes

— Measuring outcomes

— Collecting data using indicators

— Materiality

— Calculating SROI

— Using and reporting

2 days English

Key decision-makers and professionals who are extensively involved in developing or assessing sustainability reports

2 days English

Leadership and senior management involved in climate change, sustainability and social responsibility


60


Sustainability - Modular program

Purpose

Any of our sustainability modules can be delivered independently or together with the introductory capacity building module.

Using case studies and business simulations, the modules equip participants with techniques to identify and manage their sustainability risks and help make effective business decisions, enabling organizations to achieve their sustainability goals and agenda.

Course content

Auditing and assurance

— The importance of auditing and assurance

— EHS auditing methodologies

— Sustainability assurance processes

— Environmental due diligence (EDD)

— Environmental impact assessment (EIA)

Middle and lower management across industries, sectors, and service lines, including public and private sectors

Environmental accounting

— Climate change and its impact

— Carbon foot printing

— Water foot printing

— True value methodology

— Life cycle analysis (LCA)

EHS management systems

— Management systems and their importance

— Basics of ISO 14001

— Basics of OHSAS 18001

— EHS regulations

— Emergency response and management

— EHS performance monitoring, data management and reporting

½ day per module English


61


Business sustainability – The triple bottom line approach

Purpose

The fundamental principle of sustainable business is to create long-term stakeholder value by appropriately managing risks and optimizing opportunities across the economic, environmental and social bottom lines, commonly known as the triple bottom line. This two-day course introduces leading practice through local and regional case studies. Participants will enhance their roles as decision-makers and understand the importance of sustainability across different industry sectors.

Course content

— Sustainability concepts

— Business drivers

— Sustainability leaders

— Sustainability performance – how leaders do business differently

— The importance of sustainability reporting

— Stakeholder engagement and materiality assessments

— GRI-G4 guidelines

Leadership and senior management involved in climate change, sustainabilityand social responsibility

2 days English


62

Tax


63

Tax

VAT insights

A GCC framework to introduce VAT has been developed, setting out underlying VAT principles. There are common features in any VAT law which business owners, directors and managers should understand as businesses prepare for implementation.

By attending this course, participants will receive unique insights from our VAT experts on how the government is likely to apply and administer VAT and further how to ensure compliance.

Course content

— Update on VAT developments across the GCC

— VAT basics

— Treatment for goods and services

— VAT invoices

— Ensuring maximum VAT recovery

— VAT accounting and compliance

— Preparing for VAT in four simple steps

1 day EnglishProfessionals working in accounts or finance who want to gain a clear insight into the impact and mechanics of VAT

VAT - Designated and free zone transactions

Purpose

This course provides an understanding about designated zones as per the VAT Executive Regulations of UAE, and the treatment of such designated zones. The course also shows a detailed picture regarding the application of VAT rules in free zones.

Course content

— What are the designated zones?

— An overview of VAT Executive Regulations of UAE

— Implications and applications on existing free zones

— Requirements for the registration for VAT

— Penalties

1 day EnglishFinance and tax managers, auditors, accountants, tax consultants and preparers, and other professionals.


64

Tax

Filing for VAT returns VAT- A guide to partial exemption

Purpose

The course will provide an overview of the administrative requirements for paying and filing a VAT return on a timely basis, including all relevant procedural matters

Course content

— Basics of a VAT return

— Information to be included in a VAT return

— Due date for payment and filing

— Processes of making a payment to the authorities

— Documents to be submitted

— Provisions for small business

— Different methods of VAT computations

— Consequences of non-payment / late payment of VAT

Purpose

This course provides detailed understanding of partial exemption, building on key principles and provides a good grounding in the mechanics of partial exemption. The course will help determine exactly what VAT the business can recover under the partial exemption rules, and help understand how partial exemption can affect your business in terms of VAT recovery and its potential consequences.

Course content

— What is partial exemption?

— Key definitions

— Direct attribution and apportionment

— Standard method of partial exemption

— Values included/excluded

— Annual adjustments

— Special situations

1/2 day EnglishFinance and tax managers, auditors, accountants, tax consultants and preparers, and other professionals.

1 day EnglishFinance and tax managers, auditors, accountants, tax consultants and preparers, and other professionals.


65

Tax

VAT compliance and commercial impacts Transfer pricing

Purpose

This course provides an overview of the impact of VAT compliance on business. It gives an understanding of the rules enacted and implemented with respect to compliance of various businesses.

Course content

— Overview of compliance burden of various business

— Time required for VAT compliance

— Significant impacts of administrative practices of implementation of VAT on the compliance cost of businesses

— Impact on the time taken for compliance due to the amount of information requested by the authorities

— Documentation

— Control procedures

1 day EnglishFinance and tax professionals, auditors, and accounting professionals.

Purpose

Participants should enhance their understanding of possible tax and commercial implications of undertaking intra-group transactions. A better understanding of transfer pricing principles will help participants interpret any impact on a group’s operations, intra-group transactions and dealings, and help them to not only mitigate tax risks, but also identify opportunities for tax savings and efficiencies across the entire supply and value chain.

Course content

— Guidelines and legislation

— Transfer pricing in application

— Supply chain analyses

— Benchmarking tools

— Recent developments

— Base Erosion and Profit Shifting (BEPS)

— MESA developments and the direction of travel

1 day English

Finance and tax managers (particularly within multinational or regional groups with cross border-related party transactions)


66

Customer management


67

Customer management

Business communication in customer service High performance customer experience and service

Purpose

Customer service efforts are designed to ensure prompt and efficient service delivery. Effective communication is a critical component of customer service. This course should enable customer service professionals to overcome a range of challenges, meet required performance standards and ensure effective communication.

Course content

— Self-management

— Meeting customer needs

— Satisfying customer requirements

— Negotiating techniques

— Working with customers

— Workplace communication

— Briefing the work team

Purpose

This course is critical to anyone who directly interacts with customers. Case studies and awareness exercises are used to develop behavioral and communication skills and the right attitude, improving customer engagement even in the most challenging scenarios.

Course content

— Data audits

— Customer experience (CX) maturity assessments

— Identifying, prioritizing and mapping CX

— Qualitative business insight

— CX journey transformation and governance

— Significance of customer service in a competitive environment

— Internal customer service

— Managing customer expectations

— Effective communication skills

— Early signals of customer irritation

— Dealing with difficult customers

4 days EnglishCustomer service professionals, team leaders and managers 3-4 days English

Customer service representatives, technical and support personnel, field service representatives, credit and billing specialists and team managers


68



69


Digital transformation Business process analysis and mapping

Purpose

This course aims to help senior executives develop an understanding of digital, the value of digital transformation and the key initial steps. Best hosted off-site, this is an effective way to bring the whole executive team together to collaboratively define their digital transformation vision, objectives and implementation next steps.

Course content

— What is digital?

— Forces driving digital disruption

— Opportunities and threats of digital

— Value of digital transformation

— Five success factors

— Digital transformation roadmap

Purpose

This training program was designed to expand understanding of BPA&M’s evolution and the vital links between BPA&M and organizational effectiveness. Our subject matter experts will help participants to identify, document and map model processes and effectively analyze and better understand those processes.

Course content

— Lifecycle management

— Process mapping

— Modeling approach and techniques

— Process analysis

— Effective design

1 day EnglishCFOs, senior executives and general managers 2 days English

All professionals likely to be involved in developing and finalizing the business process


70


Strategic business continuity management (BCM)

Purpose

This workshop offers a strategic and tactical perspective of BCM. It will help create awareness of appropriate BCM strategies. Aligned with ISO 22301:2012 and the Business Continuity Institute’s (BCI) good practice guidelines, this workshop also follows the AE/SCNS/NCEMA 7001:2015 BCM standard for UAE federal and government entities.

Course content

— How BCM supports an organization’s vision, mission, values and strategic objectives

— Achieving buy in

— Risk assessments

— Understanding an entity’s critical functions

— Business continuity, crisis management, IT disaster recovery and restoration and organizational resilience

— Efficient BCM steering committees

— Coping with the media

— Using social media for crisis communication

— Executing and assessing BCM plans

— Implementing BCM governance in the UAE

— Performance management frameworks and KPIs

1 day EnglishExecutive directors and directors responsible for strategic planning and decision making


71


Lean Six Sigma green belt Six Sigma black belt

Purpose

Designed to provide an understanding of the Six Sigma methodology and its application to any business environment, this course supports participants’ capacity to solve problems and improve operational performance.

Course content

— Six Sigma methodology

— DMAIC process

— Successful implementation

— Selecting projects and defining techniques for maximum impact

— Converting practical problems to statistical problems

— Deriving statistical solutions

— Converting statistical solutions to practical implementable solution

— Project management techniques

— Project presentation and closure

— Minitab for statistical analysis

Purpose

This course is designed to develop the skills and knowledge of green belt holders. Building on the DMAIC principles covered as part of the green belt program, this intense eight-day course brings the strengths of the Six Sigma methodology to life as participants take their own project to completion.

Course content

— Define customer expectations

— Measure frequency of defects

— Analyze why, where and when defects occur

— Improve the process

— Control solution

4 days English

Quality assurance engineers, project managers, team leaders, software professionals and process improvement professionals

8 days English

Quality assurance engineers, project managers, team leaders, software professionals and process improvement professionals (must be green belt qualified)


72



73


Business skills for success Employee capacity building

Purpose

This course aims to equip young graduates and new joiners with the business skills needed to compete. Participants will participate in a business scenario, allowing them to put their training into practice.

Course content

— Understanding the role and the environment

— Drivers for success:

- Step 1: Business skills

— Professional communication

— Time and task management

— Meetings

- Step 2: Advanced business skills

— Asking questions

— Report writing

— Critical thinking and reasoning

— Networking

— Making an impact: presentation skills

— Self reflection and action plan

2 days EnglishNew staff, front desk, and business professionals of any organization 5-10 days English

Existing and aspiring working professionals

Purpose

Young professionals must have relevant knowledge of all facets of modern organizations. The aim of this program is to help develop employees' capacities to perform appropriate tasks within their organization's set of performance standards.

Course content

— Effective communication skills

— Organizational commitment

— Commercial and financial awareness

— Delivery focus

— Teamwork

— Problem solving skills

— Project management

— Strategic planning and critical thinking

— Managing change



74


Skills for emerging manager Business communication for managers

Purpose

This course is designed to help participants be more effective in both written and oral communications, conveying ideas in ways that drive relationships with leaders and team members and help achieve business success. Participants will formulate clear communication goals, structure information logically, adapt their approach for different business situations and audiences, and apply innovative communication techniques.

Course content

— Keys to connecting with people

- Managing communication situations

- Conveying insights and giving feedback

- Listening effectively

- Utilizing information and adapting to situations

— Meetings

- Reasons to hold or not hold a meeting

- Participants and roles

- Making meetings effective

— Negotiating skills

- Knowing your partners

- Getting to yes: The roles of listening and speaking skills and assertiveness

- Negotiation tactics

2 days English Business managers of all sectors

Purpose

This course aims to equip young graduates and new joiners with the business skills needed to compete. Participants will participate in a business scenario, allowing them to put their training into practice.

Course content

— Smooth transitioning into management

— Developing leadership skills

— Roles and responsibilities

— Facilitating meetings effectively

— Performance appraisals

— Effective delegation

— Business crisis management

— Communicating effectively

— Making an impact


2 days EnglishNewly promoted and existing managers who want to build on their skills


75


Influencing and negotiation skills Emotional intelligence

Purpose

Negotiation is an integral part of creating value for an organization. Participants will gain insight into the habits of dealmakers as they build their skills through a series of group exercises. They will be shown how to use proven tactics, refine their personal negotiating style, and improve their ability to bargain successfully and ethically in any situation.

Course content

Part 1:

— The art and science of influencing

— Factors impacting negotiations

— Identifying issues and interests

— Reasoning

— Persuasion

— Negotiation tactics

— Handling resistance and emotions

Part 2.

— Preparing for a negotiation

— Managing parties and stakeholders

— Strategy

— Negotiation simulation

Purpose

While IQ and technical skills are important factors for success, a high level of Emotional Intelligence (EQ) is the defining ingredient for outstanding leaders and performance. this course explores EQ and offers tools an insights to develop higher levels of EQ and more effective leadership practices. EQ is the act of knowing, understanding and reposing to emotions, overcoming stress in the moment and being aware of how your words and actions affect others. During our course, we work on five dimensions – self awareness, self-management, empathy, relationship management and effective communication

Course content

— The leadership imperative

— Applying Goleman’s six-styles of leadership

— Testing EQ levels

— Managing yourself

— Managing others

— Empathy and relationships

— Neuroscience of trust

— Mental toughness

— Stress triggers

— Building self-awareness with Myers-Briggs Type Indicator (MBTI)

— Creating an EQ action plan

2 days English Directors and managers 2 days English CEO, directors and managers


76


Executive leadership and change management

Purpose

Change has become a constant in today's workplace and often creates resistance among stakeholders, manifesting itself as cynicism, push-back or denial. The ability to lead change successfully is a career changing trait, especially for executives and entrepreneurs. This program explores regional and global drivers of change and ways of managing their impact on our business and lives. This course provides guidance on how to build engagement and commitment to a new vision and how to develop an organization for greater success.

Course content

— Today’s change landscape

— Drivers for change at local and organizational level

— Neuroscience of change

— Managing your team through change with energy matrix

— Application of concepts to real life

— Adaptive leadership

— Stakeholder mapping

— The eight step Kotter model

— Organizational development approaches

— Executive presence and influence in moving change forward

— Reflections and action steps

2 days English Directors and managers

Leadership skills for finance professionals

Purpose

Research indicates that functional and technical skills are important, but they are not the things that often distinguish superior from average performance. A major part of performance is derived from leadership characteristics, and this course aims to provide an opportunity to hone those necessary skills to sustain performance and prepare for long term value creation.

Course content

— Understanding leadership expectations and requirements

— Exploring the strategic elements of leadership:

- Managing self and team

- Motivating people

- Decision making

- Managing stakeholders

— Understanding situational leadership and influencing others

- Developing people and encouraging honest communication

- Developing own leadership style

— Personal values and ethics

— Practicing communication

- To motivate people

- Emotional intelligence

— Developing a plan based on your goals and your organization's strategy

2 days EnglishExecutives, directors and senior managers


77

Management excellence

10 days English Future and existing managers

Purpose

This program offers new and future managers the opportunity to develop and improve their business acumen and management capabilities in a dynamic and rapidly changing world, providing participants with a set of tools and techniques to take ownership of their personal development and career.

The program exposes participants to global leading practice and the skills and knowledge acquired on the program will enable participants to be more effective in their roles and help drive value. The program is based on highly experiential learning and combines a variety of instructor led, individual and group activities in conjunction with action learning projects to embed the learning. This program is delivered by our subject matter experts and can be customized to your organization.

Course content

Leadership and management skills

— Managing self and team performance

— Decision making

— Managing stakeholders

— Driving and implementing change

— Personality types

Managerial finance and accounting

— Key components of finance

- Key indicators

- Revenue recognition

— Analyzing financial reports

— Planning and budgeting

Marketing

— Marketing strategy and value creation

— Market dynamics and determining a company’s position

— Company analysis and marketing strategy options

— New trends in marketing

People management

— Human resource strategy

— Integrating HR and corporate strategies

Project management

— Effective practices including planning, reporting, budgeting and managing change

— Case study

Strategy

— Understanding short-term and long-term objectives

— Forces for change

— Analysis of a company’s purpose, vision, goals and values

Risk management and compliance

— Understanding the principles of enterprise risk management

— Compliance and internal audits

— Ethics, anti-bribery and corruption

— Sustainability



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Leading high performing teams

2 days EnglishMid- to senior- level executives/managers and business owners

Purpose

Organizations are placing less emphasis on hierarchy and more focus on teamwork. This requires a new leadership skill-set and mind-set. This course would help leaders enhance the understanding of own leadership and team working styles and create a strategy for building teams. This program explores teamwork dynamics and the five stages of team development, providing concrete steps to build a successful team. Teamwork requires well honed emotional intelligence to manage complex relationships. During the course, participants would execute practical techniques and tools for building teams, managing conflict, improve communication and interpersonal skills.

Whole-brain thinking

– Discovering you own dominant thinking style and

how if effects your team

– Using the whole-brain model to embrace diversity

Team roles and responsibilities

– Managing expectations

– Using the RASCI model to clarify roles and

accountability

Active listening

– Building rapport

– Three levels of listening

– Listening exercises

Managing team communications

– Running effective team meetings

– Online platforms – knowledge sharing

Managing conflict productively

– Sources of team conflict

– Case study and role play

Team building techniques

– Range of tools including brainstorming, NLP

perceptual positions, force field analysis, icebreakers

The team challenge

– Applying the knowledge in a group simulation

Creating your team action plan

Bringing it all together

– Reflections and action steps


Course content

Effective teams vs work groups

– Concepts

– Models

– Latest research

The leadership imperative

– How effective team leadership creates strong and

high-performing teams

– Experiential team activity: toxic waste challenge


79

Strategic thinking


Purpose

Strategic thinking is essential for individuals and organizations. It helps you to think on a broader scale, long and short term. A strategic mind-set also encourages you to determine the best use of the resources at your disposal and how to align them with your action plan, leading to competitive advantage. Strategic thinking helps you and your business achieve its goals more rapidly. Success comes as a result of thinking about how you can proactively accomplish your objectives instead of just reacting to business conditions. Strategic thinking helps you become a better decision-maker.

Strategic thinking tools

— Gaining a working understanding of strategy and tactics/operations

— How to think more strategically, while acting tactically

— Choices must be made: establishing priorities and focusing on goals

— SWOT analysis: An all time efficient tool

— Questioning strategies: the best answers come from effective questions

— Aligning risk-taking with vision, mission and values

— Articulating your strategies: communicating to achieve buy-in

— Case studies and practice in a business context.


Course content

The attributes of a strategic thinker

— Challenging conventional thinking

— The importance of big picture thinking

— What are the biases affecting your perceptions and the way you think

— What’s your vision? Seeing possibilities beyond the present

— Reading the environment of today and anticipating the environment of tomorrow

— Building adaptability and flexibility into your decisions

— The differences between strategic, creative, and critical thinking and why all three are important


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Future leaders


Purpose

In these times of business complexity and constant change, visionary companies are investing in a pipeline of leaders who can help them build and secure a competitive edge.There is a new model for leadership emerging—one that requires a far different stance from the leader—a personal stance—where one is aware of the deep connection between what is in them, and what occurs outside of them. This course will help you gain a deeper understanding of your own style and how others perceive you. In addition; you will understand what stops and motivates you, together with what stops and motivates others.

Leading effective and high performing teams

— Connecting vs communicating

— Motivating others

— Conflict management

— Handling difficult conversations

— Effective delegation

— Developing others: coaching and mentoring

— Leading through change

— Managing performance

— Strategy and decision making


Course content

Leading self

— Management vs leadership

— Who am I as a leader? Understanding yourself and how you impact

others

— Personal values vs organizational values

— Increasing assertiveness

— Effective goal setting

— Responsibility and accountability

— The three components of authentic leadership


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HR and training


82

HR and training

Leading a learning organization

Purpose

Leaders may think that getting their organizations to learn is only a matter of articulating a clear vision, giving employees the right incentives, and providing lots of training. This assumption is often not borne out in an environment of intensifying competition, advances in technology, and rapid changes in both customer needs and market drivers. Organizations need to learn more than ever as they confront this volatile and uncertain business environment. To succeed, each company must become an effective learning organization. While this is not a new concept - the Japanese concept of ‘kaizen’ or continual improvement was a tenet of the 90s business environment - many companies find that developing and leading a successful learning organization can be a challenge.

In this two-day, highly interactive, facilitator-led workshop we will explore what it means to be a learning organization in a VUCA (volatile, uncertain, complex and ambiguous) environment, how managing the knowledge of the organization is a differentiator for business success, how to set up, manage and evaluate a leading practice learning program and trends in learning and how to take advantage of leading practice.

Course content

Becoming a learning organization

— Characteristics of a leading practice learning organization

— How people learn

— Organizational learning

— Individual learning

Learning needs analysis

— Corporate

— Individual

Closing the gap

— 70:20:10- exploring learning types

Developing a learning strategy

— Exploring organizational learning goals

— Performance and reward

— Planning and delivering learning

- Face to face events

- Blended and eLearning

Managing learning and learners

— Buy or build

— Self-driven or managed

— The LMS advantage

Managing knowledge

— Capturing organizational know-how

— The power of the crowd

Evaluation of learning

— Measuring the impact of learning activities

— How data and analytics can support evaluation

2 days EnglishLeaders and learning and development professionals


83

HR and training

Resourcing - Attracting and selecting the best talent

Purpose

Employing the right talent for your business might be the most important differentiator between success and failure. An effective recruitment and selection process helps you attract the brightest and best talent, reduce turnover and drive engagement; while a robust induction process helps fast track new employees into productive members of your organization. Mistakes in either the selection or the on-boarding processes can prove costly and disruptive to your business.

This two-day, highly interactive workshop is facilitated by globally experienced senior HR leaders and explores how best to attract the right talent with the right job skills and experience to meet your strategic workforce requirements, develop your own unique employer value proposition and position your opportunities in a highly competitive market for talent, initiate the recruitment process and the leading practice selection methods available to you, and enhance your on-boarding to ensure new employees hit the ground running on joining your company, including the benefits of an effective induction process.

There is an optional one day workshop looking at detailed selection interview techniques with the opportunity to practice and hone your skills in a safe learning environment, supported by experienced facilitators.

Course content

Employer branding— Benefits— Developing your brandRecruitment — Defining the role — Attracting applications— Managing the process

- In-house or external search- The candidate experience

Selection— Processes— The selection interview— Psychometric and other testing— Assessment centre— ReferencesInduction— The employee experience— The company benefit— Sink or swim - rethinking Induction

Optional Day 3 - Interview skills practice— Preparing for a competency based interview— Reviewing application documentation— Obtaining evidence— Assessing candidates objectively and consistently — Interviewing practice and feedback— Representing your organization during the process— Answering candidate questions

2-3 days English HR leaders and resourcing professionals


84

HR and training

Refining performance and reward strategies

Purpose

Reward management is the formulation and implementation of strategies and policies that aim to reward people fairly, equitably and consistently in accordance with their value to the organization.Reward can be a highly emotive area for many organizations. How organizations approach their reward philosophies, structures and communications can have a considerable impact on their ability to engage and retain their top talent.

This two-day workshop will explore leading practice, trends in the reward environment and how organizations can effectively manage the changing expectations of reward across a multi-generational workforce. The workshop will be delivered with a mixture of instructor led, individual and small group work sharing experiences and insights.

Course content

Guiding principles

— Reward as driver of engagement

— Developing your reward principles

— Communicating reward philosophies

Reward strategy

— Alignment with business strategy

— Total rewards model

— Managing reward across a diverse workforce

— Performance and performance management

Financial

— Base pay

— Variable performance reward options

— Service-related reward

— Organizational and team rewards

Non-financial

— Types

— Benefits

Evaluating reward

— Evidence-based evaluation

— Qualitative reviews

Equipping performance leaders

— Guiding the reward conversation

2 days English HR leaders and reward professionals


85

HR and training

Performance management - Implementing leading practice processes

Purpose

Performance management (PM) is a core tool in achieving organizational success. It works on two levels: strategic - by aligning efforts with long-term business goals, driving engagement and productivity; and integrated - by supporting talent development, succession planning, innovation and remuneration strategies.

The critical importance of performance management as the link between people and results has never been greater and is undergoing something of a revolution.

This program will empower business and HR leaders to explore the latest trends in the rapidly evolving performance management landscape, understand the future of performance management, analyze their organization using SWOT, and identify actions to ensure PM fully supports an organization’s direction.

Course content

Understanding how performance management drives the business

— Create a culture where people can thrive

— Aligning PM with strategic direction

— Cascading PM throughout the organization

— Set clear performance standards

— Map competency frameworks to day-to-day performance.

Talent management and learning

— Flexible approaches to nurturing and assessing talent

— Succession plans

— Business and individual growth objectives

Reward and performance

— The impact of the reward strategy on engagement and retention

— The ‘total reward’ approach

Measuring effectiveness

— The impact of PM on organizational success

Global trends

— Leading edge changes in PM

— Going beyond appraisals

— Harnessing technology to support communication, transparency and fairness.

2 days English Senior HR leaders and professionals


86

Train the trainer

Purpose

In this intensive training, participants will gain an understanding of the role of a trainer and they will be coached to lead training sessions fulfilling the training objectives. Our experienced trainers will guide participants, share proven methods and tools for presenting content and sharing experience and stories to prepare them for the delivery of training's to peers.

Course content

— The trainer’s role

— Principles of adult learning

— The learning cycle

— Conducting needs analysis

— Trainers’ tools and techniques

— Learner types

— Classroom management

— Instructional design and content development

— Neuro-science and accelerated learning

— Use of technology and other ways of enhancing learning experience

— Use of assessments and self-checks


2-4 days EnglishProfessionals who need to transfer knowledge to team members or develop training skills

HR and training


87

The future of learning


88

© 2019 KPMG Lower Gulf Limited and KPMG LLP, operating in the UAE and member firms of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 88

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Technology needs to be on the learning agendaFirms increasingly need learning that focuses on employees’ ability to use new technologies. This is driven by a mismatch between the investment firms are making in technology tools and the skills their workforce has to exploit these technologies for business advantage.

Integrated learning and workingThe future of learning is in the heart of the workplace. Learning becomes integrated into work processes and is driven by informal learning tools.

Knowledge sharingChanging technology is broadening opportunities for knowledge sharing across geographies. Formal and informal interactions and events supported by technology enables greater learning through collaboration.

Learning opportunities are part of talent strategy Employees’ expectations of L&D departments are changing. Development opportunities are part of people’s perception of what makes a ‘great company’ and is a factor in attracting and retaining the best talent.

Moving towards flexible learning resourcesTechnology is reshaping the learning landscape and altering how people access learning, use resources and record evidence. There’s a move away from face-to-face training to the provision of a range of flexible learning resources. New technologies and delivery mechanisms are being developed, driven in part by the requirements of a new generation of tech-savvy staff.

Actively seek to understand ‘internal customers’ L&D professionals need to understand their learners, the learning process, and experience needs to be directly link to learning success.

A shift from a trainer-led to learner-led modelL&D‘s role becomes facilitation, consultancy and change enablement; empowering learners to take control of their own development by providing them with the resources they need and the ability to make the most of them.

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Keeping an eye on the futureCompanies are on the lookout for the newer and better ways of training people at their organizations. Prevailing trends in L&D include:

Contact us:


The KPMG name and logo are registered trademarks or trademarks of KPMG International.

[email protected]

KPMG’s professional training and management development programs are licensed by the Government of Dubai's Knowledge and Human Development Authority.

Marketa SimkovaDirector– People and change

E- [email protected] +97144248975

Swati TanejaManager - KPMG Business Academy

[email protected] +971 4 356 9656

Date post:	11-Jul-2020
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