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KV ECS general presentation 2015

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Time to go Online in Russia Moscow St. Petersburg Berlin Milan - Paris
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Page 1: KV ECS general presentation 2015

Time to go Online

in Russia

Moscow – St. Petersburg – Berlin – Milan - Paris

Page 2: KV ECS general presentation 2015

Russian e-commerce market today

Source: RBK research, Data Insight

Purchasing power in Russia in 2014 is 33 million online customers

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€25 bln 30% №1 70

mln

Annual turnover of

e-commerce market in 2015

Growing of e-commerce market in Russia

Apparel & Footwear online segment in

Russia

Internet users in Russia

(№1 in Europe)

Page 3: KV ECS general presentation 2015

KupiVIP.ru Holding

Discount Private Sales

Premium Shopping Club

Service e-Commerce platform

for international brands

& retailers

Revenue 200+ mln euro in 2012

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E-COMMERCE SERVICES

SHOPPING CLUB

15 million members

In Shopping Club

Experts in fashion

#1 shopping club In Russia

#1 e-com services provider

in Russia

3000 brands on KupiVIP.ru

18 launched official e-stores

for brands

1200 employees

Offices in 5 countries

Page 4: KV ECS general presentation 2015

Our Investors

We have raised € 83 million investments lifetime

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Page 5: KV ECS general presentation 2015

Who we are?

We know everything about Fashion, we know everything about E-Commerce

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Page 6: KV ECS general presentation 2015

Web stores launched and supported by KupiVIP

www.karenmillen.ru

Launch date: 01 October 2013

www.oasis-online.ru

Launch date: 01 April 2014

www.motivi.ru

Launch date: 01 October 2013

www.mir.nintendo.ru

Launch date: 18 Jan 2013

www.tom-tailor-online.ru

Launch date: 02 May 2012

www.mexx.ru

Launch date: 16 April 2012

www.carlopazolini.com

Launch date: 01 April 2014

www.shop.the-alba.com

Launch date: 29 Nov 2012

www.shop.snq.ru

Launch date: 28 Nov 2012

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Overall 15 brands, some of them are under NDA

www.carlopazolini.com

Launch date: 01 April 2014

www.shop.the-alba.com

Launch date: 29 Nov 2012

www.shop.snq.ru

Launch date: 28 Nov 2012

Cases:

www.adidas.ru

01 January 2012 – 1 December 2013

www.quiksilver.ru

22 April 2011 – 1 March 2013

www.tsum.ru

09 march 2011 – 16 august 2013

Page 7: KV ECS general presentation 2015

Partnerships and Omni-channel

KupiVIP E-Commerce Services strongly believes in Omni-channel and suggests to start any Russian online store with deep integration of this approach.

We know everything about Fashion, we know everything about E-Commerce

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That is why we have signed an official partnership with the official worldwide #1 e-commerce services provider – eBay Enterprise.

We are working as:

• Exclusive fulfillment, customer care and delivery partner for eBay Enterprise on Russian territory

• Exclusive VendorNet and reseller and integrator on Russian territory

Page 8: KV ECS general presentation 2015

Our Values

We opened Full-Cycle E-Com Outsourcing business for Russia

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Our mission is to provide a seamless communication of a brand’s values and a brand’s look & feel.

Page 9: KV ECS general presentation 2015

IT Solutions

IT Solutions

Website development from scratch using our or your design. Replica of your European e-store.

Integration with your Website and any ERP (SAP, Axapta, Navision, 1C, any in-house platform)

Mobile application for main platforms (iPhone and Android), as well as mobile website and adoptive design for all platforms

Full fledged Omni-channel solutions

24/7/365 IT support

of all critical services

Maximum business

flexibility Fast launch

Continious development

of e-commerce platform

functionality

High availability

of IT services

Security

tested

All contemporary IT trends specially for You

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Page 10: KV ECS general presentation 2015

Warehouse

Warehouse operations and storage.

All B2C standards.

Best-in-class dedicated E-Commerce processes

20 000 sq. m. warehouse's storage area.

Delivery of orders in 24 hours in Moscow

Closed secure zones with cameras and guards.

Quality Assurance and Return Management

Integration with all Federals Courier Services

Branded packaging

400 employees

Fulfillment as it should be.

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Page 11: KV ECS general presentation 2015

Delivery

KupiVIP E-Commerce Services courier

service in Moscow and Saint Petersburg

Exclusive network of local agents

in Russia

160 VW Caddy Branded Cars

More than 8000 delivered orders per day

Free try-ons

Ability of Partial Cancellation

Ability to order a courier for return

More than 70 cities

More than 1000 satellites

Covering 95% of Russia

Cheaper than most of competitors.

More Effective than most of competitors.

The highest (80) % of delivered orders.

Door-to-Door courier delivery service •

1.

2.

3.

Integration with all major Federal Networks

Delivery to Kazakhstan and Belorussia

30 Pick Up points all over Russia

All courier services accept Cash-On-Delivery, in

Moscow you can pay by credit card when order is

delivered.

The best solution in complicated Russian logistic

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Page 12: KV ECS general presentation 2015

Customer Service

Call-Center

400 employees

Dedicated team for your project

2 locations (Moscow, Smolensk)

360* customer support

Inbound and outbound calls

Order by phone

Individual phone number for each project

Free 8 800 regional number

Telemarketing

Professional Complaints Service

On-line chat and e-mail ticketing system

Available

24h/7d per week

First contact with

the client in 10 minutes

We Care About Your Customers

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Page 13: KV ECS general presentation 2015

Photo Production

16 photo studios

24 hours production

Full cycle content creation (photo, texts, post-

production, shop-management)

3D Photo production

• Own Model Agency. Latest update - 6 models

signed contracts at NY Fashion Week 2013

25 000 photos/day

Virtual Fitting Room

Better Look – Better Sales

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Page 14: KV ECS general presentation 2015

Marketing

Online Marketing

Services

Media-plan creation

and execution

Context ads

(Yandex, Google)

Af liate programs

and Re-targeting

E-Mail

marketing

SMS

& Mobile marketing

CRM & Database

management SEO PR & Copywriting

We will drive your online business.

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Page 15: KV ECS general presentation 2015

Ways of Interaction

or you can choose any of these services separately

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Page 16: KV ECS general presentation 2015

Your Participation

All you need for operating your

online shop is just:

The widest possible assortment

A dedicated E-Commerce Manager from your side.

Budget for online marketing

Full integration with your Brand, very close work

with offline stores

All other work will be done by us!

It's a great chance to have one more important and

effective channel for online sales.

Time to go to online in Russia

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Page 17: KV ECS general presentation 2015

Contacts

Miroslav Zubachevsky

Managing Director at KupiVIP E-Commerce Services

+7 926 206 55 63

[email protected]

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Thank you! Please feel free to ask any questions


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