SOCIAL RESPONSIBILITY
LA NORMALISATION
UN CADREDE PROGRÈSPOUR TOUS
Proposal for the creation of a new ISO technical committee
ISO webinar2020-06-04
Corinne DEL CERRO [email protected] Tel : +33 (0)1 41 62 81 91
Rosa GARCIA [email protected] Tel: 33(0)1 41 62 87 59
Fabienne RAMIREZ [email protected] Tel: 33(0)1 41 62 80 38
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Outline
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
1. Background
2. Why addressing social responsibility now ?
3. Focus on the proposal for a new ISO technicalcommittee
4. Questions and discussions
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ISO 26000:2010Guidance on social responsibility
ISO 26000 is the unique internationalstandard that:
defines social responsibility (SR) and all its aspects;
provides guidelines to all organizations on SR;
helps linking SR to UN SDGs.
https://www.iso.org/iso-26000-social-responsibility.html
1- Background
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
+90 countries
participating in the development
100 countries have
adopted thisstandard or are in
progress
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Definition of SR according to ISO 26000:2010
Responsibility of an organization for the impacts of its decisions and activities on society and the environment through transparent and ethical behaviour that:
Contributes to sustainable development including health and the welfare of society;
Takes into account the expectations of stakeholders Is in compliance with applicable law and consistent with
international norms of behaviour and Is integrated throughout the organization and practised in its
relationships
NOTE 1 Activities include products, services and processes. NOTE 2 Relationships refer to an organization's activities within its sphere of influence
1- Background
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
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7 Principles
1. Accountability2. Transparency3. Ethical behavior4. Respect for stakeholder interests5. Respect for the rule of law6. Respect for international norms of
behavior7. Respect for human rights
36 related issues + governance
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
1- BackgroundContent and structure 7 core subjects
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Emergence of new concepts based on thecombination of different ISO 26000 issues(e.g. economy and waste management,economy and sustainable consumption)
ISO has launched new technical committeeson existing or emerging issues such asgovernance, smart cities and communities,sustainable finance, sharing economy, circulareconomy and so on
Consumers, civil society and businessstakeholders are concern about sustainablebehaviors and expect that corporationsrespond to their new expectations
Organizations are realizing that stayingcompetitive requires to have a long term visionand to evolve their mission, vision and values
2. Why addressing social responsibility now ?
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
ISO 26000 needs to be updated:
• To integrate new concepts • To respond to global challenges
and ensure coherence with SDGs, Covid-19 pandemic.
• To be compliant with the international treaties, declarations and publications referenced in ISO 26000 (UN, ILO, OECD…)
No change in the spirit of the standard
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2- Treaties, initiatives and publications – links withISO 26000
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
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Scope:
Standardization in the field of Social Responsibility to provideguidance and framework to all types of organizations, regardlessof their size, activity or location.
It allows organizations to challenge their own practices, definetheir corporate social responsibility and thus devise strategies toenhance their contribution to sustainable development.
3-1 Focus on the proposal for a new ISO TC on SR
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
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1. Revision of ISO 26000:2010
• Update references given the current context
• Keep the 7 core subjects
• Work on the 37 specific issues pertaining to the 7 core subjects
2. Development of implementation guidelines or standards based on chap 7 “Guidance on integrating social responsibility throughout an organization”
3. Development of guidelines or standards on specific social responsibility issues and tools
3-2 Work programme
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
ISO 26000:2020
ISO 26000:2022Implementation
guide
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3-3 CONTRIBUTION TO UN SDGS
Référence document
Core subjectsISO 26000
SDGs
Organizational governance
All SDGs
Human rights 1 - 2 - 3 - 4 - 5 - 8 - 10 - 16
Labour practices
1 - 3 - 4 - 5 - 8 - 10 - 12
Environment 6 - 7 - 12 - 13 - 14 - 15
Fair operating practices
3 - 8 - 9 - 10 - 12 - 16
Consumer issues
2 - 3 - 4 - 6 - 7 - 9 - 12 - 13 14 - 15 - 16
Community involvement
and development
11 - 12 - 17and by extension the 14
other SDGs
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3-4 Links with existing standards
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
Gouvernance
Environment
•ISO 14000 series•ISO 50000 series
Communitydevelopement
• ISO 37101
Fair operating practices
• ISO 37001
Consumer issues
Labour practices
• ISO 26800
Human rights
ISO 9000ISO 20400ISO 31000
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3-5 Collaboration
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
Gouvernance
Environment
•ISO/TC 207•ISO/TC 301
Communitydevelopement
• ISO/TC 268
Fair operating practices
PACI
ISO/ TC 322
Consumer issues
• ISO/TC 324• CI
Labour practices
• ILO• ISO/TC 260
Human rights
• United Nations• Amnesty
International,
ISO/TC 309ISO/TC 323
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3-5 Collaboration with ISO/TCs
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
The new TC SR could establish liaison with:
ISO COPOLCO ISO DEVCO ISO/TC 34 Food management (ISO/TS 26030)ISO/TC 68 Financial servicesISO/TC 159 ErgonomicsISO/TC 176 Quality Management and qualityassurance ISO/TC 207 Environmental Management ISO/TC 224 Service activities relating to drinking water supply, wastewater and stormwater systemsISO/TC 228 Tourism and related activitiesISO/TC 232 Education and learning services
TC created since 2010:
ISO/TC 251 Asset management ISO/TC 260 Human resource management ISO/TC 262 Risk management ISO/TC 267 Facility management ISO/TC 268 Sustainable Cities and CommunitiesISO/TC 279 Innovation management ISO/TC 282 Water reuseISO/TC 283 Occupational health and safetymanagement ISO/TC 292 Security and resilienceISO/TC 301 Energy management and energysavingsISO/TC 309 Governance of organizations: ISO/TC 322 Sustainable finance ISO/TC 323 Circular economyISO/TC 324 Sharing economyNew ISO/TC on Biodiversity
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3-6 Collaboration with external organizations
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
Table A1 of ISO 26000 gives examples of 40 cross-sectoral initiatives :
OECD, ILO, UNCTAD (Intergovernmental Working Group of Experts on International Standards of Accounting and Reporting (ISAR)), UNEP, United Nations Global Compact, UNGC, UNDP, UNITAR, UNIDO, AccountAbility (The AA1000 Series), Amnesty International, Human Rights Watch, Business Social Compliance Initiative (BSCI), Centre for Business Ethics (ZfW), Ceres, CSR360, EFQM, ETI (Ethical Trading Initiative, European Business Ethics Network (EBEN), Fair Labour Association (FLA), FORÉTICA, Global Reporting Initiative (GRI), International Social and Environmental Accreditation and Labelling Alliance (ISEAL), Joint Article Management Promotion Consortium (JAMP), International Framework Agreement, Rainforest Alliance, R-bec, Project Sigma, Responsabilidad Social Empresarial, Social Accountability International (SAI), The Natural Step International (TNS), TransparencyInternational, Caux Round Table, Consumers International, CSR Europe Toolbox, Ethos Institute, The Global Sullivan Principles of Social Responsibility, International Business Leaders Forum (IBLF), International Chamber of Commerce (ICC), Partnering Against Corruption Initiative (PACI), World Business Council for Sustainable Development (WBCSD)
and World Resources Institute (WRI)
As part of ISO 26000, this table will be updated as needed.
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3-6 What kind of collaboration ?
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
• Different categories of liaisons (Category A, B and C) according to the ISO directives.
3 categories of liaisons:— Category A:
• effective contribution to the work of the TC. • access to all relevant documentation • invited to meetings• Experts nomination to participate in a WG.
— Category B: • wish to be kept informed of the work of the TC • access to reports on the work of the TC
— Category C: • make a technical contribution to and participate actively in the work
of a working group.
• Contribution of their network to national mirror groups in NSBs
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3-6 Stakeholders
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
During the elaboration of ISO 26000: 2010, six different stakeholdergroups contributed: • Consumers; • Government; • Industry; • Labour; • Non-governmental organizations (NGOs), • Service, support, research, academics and others.
All these categories will be involved again and if needed, they will bereviewed and some new ones may be created (e.g. governmentrenamed public and local authorities; industry renamed business).
According to ISO 26000 recommendations, the proposed TC willdefine its stakeholders.
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PROPOSED RULES FOR AN EFFICIENT WORK
Référence document
Task Force Stakeholders – Communication Identify the stakeholders and assure balanced participation Listen the expectations of stakesholdeers Promote the ISO 26000 and other documents …
Rules for a balancedparticipation
• Stakeholoders• Countries• Gender• …
Methodologies for efficient work
• Planning of meetings for WG
• Co-convenors for WG• Virtual communities for
facilating exchanges• Use of new possibilities of
webmeetings• …
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• ISO/TS/P 289
• Circulation date 2020-04-22
• Closing date for voting 2020-07-15
ISO/TC ApprovalJuly 2020
Establishment of national mirror committees where needed 2020
First meeting and NWIPs –2021
Standardisationwork programme
2021-2024
3-7 Proposed planning
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR
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3-8 Standardization on Social Responsibility
To take into account:• the global evolution and stakeholders expectations• the fundamental contribution of SR to UN SDGs (2015)• the new models developed since 2010 and emerging ones
the work programme has the objectives:• to update, improve and simplify ISO 26000 while keeping its
principles and core subjects• to better answer the operation needs of organizations• to be coherent with the international relevant publications and ISO
standards• to keep ISO 26000 as the reference of evaluation schemes such as
labels
The challenge of the new TC will be to define the best and optimized organization to reach a balanced stakeholders participation
Social Responsibility – ISO Q&A session - 2020-06-04 - AFNOR