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Larsen & Toubro Infotech - A Scalable, E-commerce site for ... ... Larsen & Toubro Infotech...

Date post:07-Sep-2020
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  • Business-to-IT Connect | Engage the Future | Execution Excellence

    A Scalable, E-commerce site for Enhanced Sales, for a Leading Semiconductor Manufacturer in USA

  • With an objective to reach out to more customers and partners through an enhanced E-commerce solution, L&T Infotech delivered a robust, scalable system that has automated order processing and created a one-stop E-commerce shop for its customers.

    Abstract

    Approach to Resolution

    Solution

    We delivered a fast, easy and convenient web portal that allows internal and external users to order product samples, development tools, software and tools from third party providers, online. Features include:

    < Common shopping cart for a seamless user experience < Discounts, coupons, special pricing and promotions < Processes university orders (provides special discounts / tax exemption) < Ability to add third party tool vendors < Supports multiple payment forms. New forms like PO, wire transfer can be added < Addresses tax and international duty liability < Facilitates lead generation < Sends data feeds to enterprise Business Intelligence systems for effective management reporting < Interacts with the Merchant of Records (MOR) for tax calculation and payment processing < Web services used as the interface with MOR < Orders are uniform, irrespective of the type of product purchased. This ensures improved tracking of orders and enhanced

    visibility for senior management reporting < Interfaces with Siebel, using Data Beans, to ensure a rapid response system for every order generated

    Business Situation/Challenge

    The client needed to reach a larger customer base. For this, they required a comprehensive, online presence that would enable both, internal and external users to leverage the 24x7 information and purchasing access that the Internet provides.

    Benefits and Results

    About L&T Infotech Larsen & Toubro Infotech Ltd. (L&T Infotech), a global IT services company, is a 100% subsidiary of Larsen & Toubro (L&T), a multi-billion conglomerate, and India’s largest Technology, Engineering, Construction, Manufacturing and Financial Services organization, with global

    thoperations. L&T Infotech is ranked by NASSCOM as the 6 largest software & services exporter from India in 2014. It is differentiated by its three-pronged value proposition, encompassing Business-to-IT Connect, Execution Excellence and Engage the Future.

    Visit: www.Lntinfotech.com or email: [email protected]

    The project has delivered a robust, scalable system that has automated order processing and created a one-stop, E-commerce shop for customers and partners. Benefits include:

    < Increase in revenues, with an effective new channel for sales < Better tracking of orders and enhanced visibility for reporting < Product samples tracked for better lead generation

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