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Business-to-IT Connect | Engage the Future | Execution Excellence A Scalable, E-commerce site for Enhanced Sales, for a Leading Semiconductor Manufacturer in USA
Business-to-IT Connect | Engage the Future | Execution Excellence
A Scalable, E-commerce site for Enhanced Sales, for a Leading Semiconductor Manufacturer in USA
With an objective to reach out to more customers and partners through an enhanced E-commerce solution, L&T Infotech delivered a robust, scalable system that has automated order processing and created a one-stop E-commerce shop for its customers.
Abstract
Approach to Resolution
Solution
We delivered a fast, easy and convenient web portal that allows internal and external users to order product samples, development tools, software and tools from third party providers, online. Features include:
< Common shopping cart for a seamless user experience< Discounts, coupons, special pricing and promotions< Processes university orders (provides special discounts / tax exemption)< Ability to add third party tool vendors< Supports multiple payment forms. New forms like PO, wire transfer can be added< Addresses tax and international duty liability< Facilitates lead generation< Sends data feeds to enterprise Business Intelligence systems for effective management reporting< Interacts with the Merchant of Records (MOR) for tax calculation and payment processing< Web services used as the interface with MOR< Orders are uniform, irrespective of the type of product purchased. This ensures improved tracking of orders and enhanced
visibility for senior management reporting< Interfaces with Siebel, using Data Beans, to ensure a rapid response system for every order generated
Business Situation/Challenge
The client needed to reach a larger customer base. For this, they required a comprehensive, online presence that would enable both, internal and external users to leverage the 24x7 information and purchasing access that the Internet provides.
Benefits and Results
About L&T InfotechLarsen & Toubro Infotech Ltd. (L&T Infotech), a global IT services company, is a 100% subsidiary of Larsen & Toubro (L&T), a multi-billion conglomerate, and India’s largest Technology, Engineering, Construction, Manufacturing and Financial Services organization, with global
thoperations. L&T Infotech is ranked by NASSCOM as the 6 largest software & services exporter from India in 2014. It is differentiated by its three-pronged value proposition, encompassing Business-to-IT Connect, Execution Excellence and Engage the Future.
Visit: www.Lntinfotech.com or email: [email protected]
The project has delivered a robust, scalable system that has automated order processing and created a one-stop, E-commerce shop for customers and partners. Benefits include:
< Increase in revenues, with an effective new channel for sales< Better tracking of orders and enhanced visibility for reporting< Product samples tracked for better lead generation
