CRC’sApproach Towards Systemic Improvement & Innovation
Latino Higher EducationLeadership Institute
Improve Student Success Outcomes while closing the gap in
achievement without compromising rigor
Instructional Vision
The CRC Organizational Change Paradigm
• Inequity informed Equity work• Institutional onus • Strategies can be implemented at scale from the onset• Change doesn’t have to be incremental • We have or can creatively create the bandwidth to handle radical change • Iteration! It doesn’t have to be perfect. It just has to be better. Failing Forward.• Embrace Ambiguity & Discomfort• Willingness to be first • Ongoing case making • Sustained sense of urgency• A strong belief that the needle can move
Key GP Adoptions
• Counseling Case Management Model • Assessment/Placement & Developmental Educational Overhaul• English and math course enrollment guarantee• Academic Program Maps• Modified Student Onboarding Experience • Administrative Reorganization• Opt-out Schedule • Student Success Teams• Teaching & Learning Leads
Guided Pathways
Early Predicators of Long-term Student Success
• Credit Momentum – Findings from the Community College Research Center. Students who take more units in their first year are more likely to complete (15 vs. 12 units first term; Tennessee, Belfield, Jenkins, and Lahr, 2016).
• CRC Institutional Research findings: CRC Students who attempt more units in their first term are more likely to complete.
• Gateway Momentum - Students who complete transfer level math and/or English in their first year are more likely to complete (Denley, 2016).
• CRC Institutional Research findings: CRC Students who complete transfer level English/math in their first term are more likely to complete.
1st Term Average Unit Enrollment
9.4 9.6 9.8 10.3 10.6
0
2
4
6
8
10
12
14
Fall 2015 Fall 2016 Fall 2017 Fall 2018 Fall 2019
Average Number of Units Enrolled 1st TermBy Race/Ethnicity
8.4
9.99.2 9.4
6.9
9.79.8
10.9 10.9 10.8
8.3
10.8
-1
1
3
5
7
9
11
13
15
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
Fall 2015 Fall 2019
1st Term 15 Unit Enrollment Rate
9.0% 8.8% 8.5% 10.5%
20.1%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Fall 2015 Fall 2016 Fall 2017 Fall 2018 Fall 2019
4.5%
9.9%
8.1%
10.5%
10.0%
12.0%
16.4%
21.5%
24.3%
20.3% 12.5%
20.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
Fall 2015 Fall 2019
1st Term 15 Unit Enrollment Rate By Race/Ethnicity
1st Year 15 Transfer Unit Completion Rate
25.9% 25.1%28.5%
35.1%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2015-2016 2016-2017 2017-2018 2018-2019
1st Year 15 Transfer Unit Completion Rate By Race/Ethnicity
13.1%
31.7% 21.8%
29.6%
10.0%
31.9%24.5%
39.6% 32.0%
40.1%
20.0%
33.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
2015-2016 2018-2019
1st Term English Enrollment Rate
34.3%
44.8% 47.1% 47.9% 49.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Fall 2015 Fall 2016 Fall 2017 Fall 2018 Fall 2019
1st Term English Enrollment Rate By Race/Ethnicity
24.2%
36.7%
36.4%
33.8%
50.0%
34.0%
40.2%
52.3%
50.1%
48.4%
20.0%
51.4%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
Fall 2015 Fall 2019
1st Year Transfer-Level English Completion Rate
22.6%29.5%
36.3%41.4%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2015-2016 2016-2017 2017-2018 2018-2019
1st Year Transfer-Level English Completion Rate By Race/Ethnicity
10.4%
25.1%
21.6%
26.9%
0.0%
24.1%
29.9%
46.1%
41.5%
39.9%
40.0%
40.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
2015-2016 2018-2019
1st Term Math Enrollment Rate
37.7%42.8%
48.2%51.9%
44.9%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Fall 2015 Fall 2016 Fall 2017 Fall 2018 Fall 2019
1st Term Math Enrollment RateBy Race/Ethnicity
23.9%
43.1% 36.8%
39.2% 30.0%
40.3%
36.8%
48.1%
46.0%
43.0%
30.0%
43.0%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
Fall 2015 Fall 2019
1st Year Transfer-Level Math Completion Rate
9.0% 9.1% 9.7%16.4%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2015-2016 2016-2017 2017-2018 2018-2019
1st Year Transfer-Level Math Completion Rate By Race/Ethnicity
0.7%
18.0%
4.4%
9.2%
0.0%
9.4%
9.9%
23.7%
13.6%
14.8% 10.0%
13.6%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
2015-2016 2018-2019
1st Year Transfer-Level Math and English Completion Rate
5.0% 6.2% 7.5%13.6%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
2015-2016 2018-2019 2015-2016 2018-2019
1st Year Transfer-Level Math & English Completion Rate By Race/Ethnicity
0.3%
9.1% 2.5%
6.1% 0.0%
5.2%
8.0%
20.2% 11.8%
11.2%
10.0%
10.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
2015-2016 2018-2019
Average 1st Year GPA
2.12 2.16 2.20 2.21
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
4.00
2015-2016 2016-2017 2017-2018 2018-2019
Average 1st Year GPA By Race/Ethnicity
1.50
2.46
1.95
2.31
1.17
2.011.71
2.44
2.01
2.45
1.91
2.16
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
4.00
African American Asian/PacificIslander
Hispanic/Latino White Native American Other/Unknown
2015-2016 2018-2019
Lessons Learned
• Celebrate the Wins• Disruptive work is exhaustive• Case making never ends • Organizational Cultural Shift vs Organizational Strategies• Management and Instructional Leadership
Next Iterations
•Expanding Case management to all students
•Adoption & Integration of new technology
•Classroom centered support & intervention
•Opt out Schedule 2.0
•Distributed Professional Development Support for Classified Professionals