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Building a Brand Through Design
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Building a Brand through Design LEA ALCANTARA FOWD 2007 1 http://artofselfbranding.com/ FANTABULOUS INTRO
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Page 1: Lea Alcantara

Building a Brand through DesignLEA ALCANTARA

FOWD 2007

1http://artofselfbranding.com/

FANTABULOUS INTRO

Page 2: Lea Alcantara

FOWD 2007

2http://artofselfbranding.com/

TALK OUTLINE

What’s in it for me?

Page 3: Lea Alcantara

DEFINITION OF BRANDING

It is NOT the logo

FOWD 2007

3http://artofselfbranding.com/

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FOWD 2007

4http://artofselfbranding.com/

People Driven

DEFINITION OF BRANDING

Page 5: Lea Alcantara

FOWD 2007

5http://artofselfbranding.com/

DEFINITION OF BRANDING

“People attribute personality to products based on their appearance and how they interact.”REEVES AND NASS

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FOWD 2007

6http://artofselfbranding.com/

Brand ~ Person

DEFINITION OF BRANDING

SOU

RC

E: ©

HA

SBR

O

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FOWD 2007

7http://artofselfbranding.com/

Person

DEFINITION OF BRANDING

OVERALL IDEA & APPEAL

“BRAND PROMISE”

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FOWD 2007

8http://artofselfbranding.com/

Face

DEFINITION OF BRANDING

VISUAL APPEAL

IMMEDIATE RECOGNITION

VISUAL IMPACT

PACKAGING

LOGO

NAME

PRICE

Page 9: Lea Alcantara

FOWD 2007

9http://artofselfbranding.com/

Muscle

DEFINITION OF BRANDING

WARRANTIES

QUALITY

DESIGN

PERFORMANCE

Page 10: Lea Alcantara

FOWD 2007

10http://artofselfbranding.com/

Heart

DEFINITION OF BRANDING

CULTURE

PEOPLE

ATTITUDES

ENVIRONMENT

CUSTOMER SERVICE

VALUES

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FOWD 2007

11http://artofselfbranding.com/

Bones

DEFINITION OF BRANDING

PROCESS

SYSTEMS

PROCEDURES

Page 12: Lea Alcantara

FOWD 2007

12http://artofselfbranding.com/

Credibility Based

DEFINITION OF BRANDING

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DEFINITION OF BRANDING

Examples

FOWD 2007

13http://artofselfbranding.com/

SOU

RC

E: ©

BM

W

SOU

RC

E: ©

AP

PLE

INC

Page 14: Lea Alcantara

FOWD 2007

14http://artofselfbranding.com/

Consistency =Credibility

DEFINITION OF BRANDING

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FOWD 2007

15http://artofselfbranding.com/

2007 Interbrand Marketers ReportCONSISTENCY (36%)

UNDERSTANDING CUSTOMER/TARGET (18.2%)

MESSAGE/COMMUNICATION (14.7%)

CREATIVE/DESIGN/BRAND ID (12.8%)

RELEVANCE (12.4%)

DEFINITION OF BRANDING

Page 16: Lea Alcantara

“Brands are built on what people are saying about you, not what you’re saying about yourself.”GUY KAWASAKI

FOWD 2007

16http://artofselfbranding.com/

Page 17: Lea Alcantara

FOWD 2007

17http://artofselfbranding.com/

Conversation

DEFINITION OF BRANDING

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“People say good things about you when (a) you have a great product and (b) you get people to spread the word about it.”GUY KAWASAKI

FOWD 2007

18http://artofselfbranding.com/

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FOWD 2007

19http://artofselfbranding.com/

Who are you?Who cares?

IMPORTANCE OF BRANDING

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“Emotion is the experience in user experience.”TREVOR VAN GORP

FOWD 2007

20http://artofselfbranding.com/

IMPORTANCE OF BRANDING

Page 21: Lea Alcantara

FOWD 2007

21http://artofselfbranding.com/

IMPORTANCE OF BRANDING

Branding is emo

Page 22: Lea Alcantara

“Job instability, churn and the increasing numbers of independent contractors have resulted in a measurable decline of social connectedness in the workplace.”ROBERT PUTNAM

IMPORTANCE OF BRANDING

FOWD 2007

22http://artofselfbranding.com/

Page 23: Lea Alcantara

FOWD 2007

23http://artofselfbranding.com/

Stand Out!

IMPORTANCE OF BRANDING

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FOWD 2007

24http://artofselfbranding.com/

What can you design?

WHAT CAN YOU DESIGN?

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25http://artofselfbranding.com/

IDENTITY SYSTEM

BRANDING ELEMENTS

SIGNAGE

WARDROBE

MARKETING MATERIALS

ADVERTISING

WHAT CAN YOU DESIGN?

Page 26: Lea Alcantara

FOWD 2007

26http://artofselfbranding.com/

WebsiteBLOGS

SOCIAL NETWORKS

PORTALS

INTRANET

ETC

WHAT CAN YOU DESIGN?

Page 27: Lea Alcantara

FOWD 2007

27http://artofselfbranding.com/

Branding needs a process

BRANDING NEEDS A PROCESS

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28http://artofselfbranding.com/

“The strength of the design process will contribute to the success or failure of the entire brand experience.”DAMON DIMMICK

BRANDING NEEDS A PROCESS

Page 29: Lea Alcantara

FOWD 2007

29http://artofselfbranding.com/

The ProcessDISCOVER, DESIGN, DELIVER

3D APPROACH

Page 30: Lea Alcantara

FOWD 2007

30http://artofselfbranding.com/

Discover:THE RESEARCH, STRATEGY, POSITIONING PART

DISCOVER

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31http://artofselfbranding.com/

Become an amnesiac

DISCOVER: AMNESIA

SOU

RC

E: ©

UN

IVER

SAL

PIC

TUR

ES

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32http://artofselfbranding.com/

“It is said we are all three different people: the person we think we are (the one we have invented), the person other people think we are (the impression we make), and the person we think other people think we are (the one we fret about).”

STEPHEN BAYLEY

DISCOVER: AMNESIA

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FOWD 2007

33http://artofselfbranding.com/

DISCOVER: AMNESIA

Who am I? What am I? Where am I? Who are you?

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FOWD 2007

34http://artofselfbranding.com/

Stereotype Yourself

DISCOVER: AMNESIA

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35http://artofselfbranding.com/

Simplify:3 ADJECTIVE CHART

��������������

����������������������������������I started The Art of Self-Branding to help others with their personal brand, and now this worksheet will help you put those ideas into practice!

������������������������������������A brand is a perception of value formed in the minds of people about a company’s leaders, culture, products, and services. This perception is formed at every point where cus-tomers interact with the company, from the word-ing of advertising copy, to the quality of services and products offered, to the type of people hired, right down to what furniture is in the waiting room.

���������������

Who am I?What am I?Where am I?Who are you?How’d I get here?

��������������

Name Relationship Time Known Adjectives

������������������������������������

This is a companion piece to the Art of Self-Branding series on http://www.lealea.net/blog/Please visit the website for more details!

Companies Slogans Other

�������������������������������������������

����������� Check old/rejected concepts, fonts, drafts, experiments Logotypes are just as powerful as iconographic logos Go through the files (paper or digital) and look for common threads in

the way you work, adjectives that are true and descriptive Once you’re done looking at all those files, and you have a pile of

adjectives that describe your work (or how you work with people), try rewriting it as a 500-word essay. Then a 100-word bio. Then a 50-word blurb. Then a 10-word tagline. What you throw out will expose the core truth of what “is.”

RecycleReduceRecoverReuse

����������

* Courtesy of AJ Kandy http://kingmarketing.ca/weblogs/ajkandy/

DISCOVER: AMNESIA

Page 36: Lea Alcantara

FOWD 2007

36http://artofselfbranding.com/

Johari / Nohari WINDOW

DISCOVER: AMNESIA

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FOWD 2007

37http://artofselfbranding.com/

Honesty is the best policy

DISCOVER: AMNESIA

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FOWD 2007

38http://artofselfbranding.com/

Include negative feedback!

DISCOVER: AMNESIA

Page 39: Lea Alcantara

FOWD 2007

39http://artofselfbranding.com/

DISCOVER: THE FOUR RS

Become an environmentalist

SOU

RC

E: A

SU N

EWS

Page 40: Lea Alcantara

FOWD 2007

40http://artofselfbranding.com/

DISCOVER: THE FOUR RS

Recycle

PAST FILES AND WORK

QUESTIONNAIRES

GROW VISUAL KNOWLEDGE

Page 41: Lea Alcantara

FOWD 2007

41http://artofselfbranding.com/

DISCOVER: THE FOUR RS

Reduce

BARE ESSENTIALS

REDUCE CONCEPTS

BLURBS

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FOWD 2007

42http://artofselfbranding.com/

DISCOVER: THE FOUR RS

Rec0ver

LOOK IN YOUR CLOSET

OTHER DESIGN CATEGORIES

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43http://artofselfbranding.com/

DISCOVER: THE FOUR RS

Reuse

EXPERIMENTS OR DRAFTS

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FOWD 2007

44http://artofselfbranding.com/

Critical Thinking

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45http://artofselfbranding.com/

Outline Goals Based on Research

DISCOVER: OUTLINE GOALS

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46http://artofselfbranding.com/

Positioning:WHO IS YOUR AUDIENCE?

WHO DO YOU LIKE/TRUST?

WHO ARE YOU NOT DELIVERING TO?

DISCOVER: OUTLINE GOALS

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47http://artofselfbranding.com/

Niche!

DISCOVER: OUTLINE GOALS

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48http://artofselfbranding.com/

Brand Statement& Creative Brief

DISCOVER: OUTLINE GOALS

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49http://artofselfbranding.com/

Web considerations:INFORMATION DESIGN

INFORMATION ARCHITECTURE

USABILITY

CONTENT STRATEGY

FUNTIONALITY ASSESSMENT

TECHNOLOGY ASSESSMENT

DISCOVER: OUTLINE GOALS

Page 50: Lea Alcantara

FOWD 2007

50http://artofselfbranding.com/

Client review

DISCOVER: OUTLINE GOALS

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51http://artofselfbranding.com/

DESIGN

Design Time!REFER BACK TO BRAND STATEMENTS AND GOALS

Page 52: Lea Alcantara

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52http://artofselfbranding.com/

Design “Rules”

DESIGN

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Always start in black and white

FOWD 2007

53http://artofselfbranding.com/

DESIGN

Page 54: Lea Alcantara

Use a Vector ProgramE.G. ADOBE ILLUSTRATOR OR ADOBE FREEHAND...

MAYBE EVEN FLASH?

FOWD 2007

54http://artofselfbranding.com/

DESIGN

Page 55: Lea Alcantara

FOWD 2007

55http://artofselfbranding.com/

Get testy

DESIGN

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Let it be...for a day or two

FOWD 2007

56http://artofselfbranding.com/

DESIGN

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Gather feedbackONE TRUSTED DESIGN PEER (MAX 3)

ONE NON-DESIGNER (SIMILAR TO TARGET)

FOWD 2007

57http://artofselfbranding.com/

DESIGN

Page 58: Lea Alcantara

Web-specific rulesADAPTABILITY & FLEXIBILITY

USER EXPERIENCE IS YOUR BRAND!

TYPOGRAPHY CONSIDERATIONS

FOWD 2007

58http://artofselfbranding.com/

DESIGN

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59http://artofselfbranding.com/

Not just green, white, & black

DESIGN

SOU

RC

E: ©

STA

RB

UC

KS

CO

RP

OR

ATI

ON

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60http://artofselfbranding.com/

iminlikewithyou.com

DESIGN

SOU

RC

E: IM

INLI

KEW

ITH

YOU

.CO

M

Page 61: Lea Alcantara

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61http://artofselfbranding.com/

SIFR

DYNAMIC TEXT REPLACEMENT

@FONT-FACE

Typography

DESIGN

Page 62: Lea Alcantara

DeliverBRAND GUIDELINES

FOWD 2007

62http://artofselfbranding.com/

DELIVER

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Presentation “Rules”

DELIVER

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Always present in black and white

FOWD 2007

64http://artofselfbranding.com/

DELIVER

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FOWD 2007

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DELIVER

Present one idea at a time

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Use company stationary!

FOWD 2007

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DELIVER

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Consider file types

DELIVER

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Other brand considerationsMEETINGS

PRICE POINTS

PROJECT MANAGEMENT

TYPE OF OFFICE

DELIVER

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Brand guidelines

FOWD 2007

69http://artofselfbranding.com/

DELIVER

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Final Dos & Don’ts

DOS & DON’TS

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Be consistent!

DO

Page 72: Lea Alcantara

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72http://artofselfbranding.com/

2007 Interbrand Marketers ReportCONSISTENCY (36%)

UNDERSTANDING CUSTOMER/TARGET (18.2%)

MESSAGE/COMMUNICATION (14.7%)

CREATIVE/DESIGN/BRAND ID (12.8%)

RELEVANCE (12.4%)

DO: BE CONSISTENT

Page 73: Lea Alcantara

FOWD 2007

73http://artofselfbranding.com/

Be honest!

DO

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FOWD 2007

74http://artofselfbranding.com/

“To truly sustain the customer relationship for the long-haul, there must be an ongoing emotional connection that drives passion.”

ROB RUSH

DO: BE HONEST

Page 75: Lea Alcantara

FOWD 2007

75http://artofselfbranding.com/

Evolve & Reflect

DO

SOURCE: WWW.WOODENHEAD.NET

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“Brands don’t live in passive environments. They must live and respond to the world to stay relevant.”INTERBRAND

FOWD 2007

76http://artofselfbranding.com/

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77http://artofselfbranding.com/

Example

DO: EVOLVE

SOU

RCE:

GO

OG

LE IM

AG

ES

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78http://artofselfbranding.com/

K.I.S.S.

DO

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Brand != Logo

DON’T

Page 80: Lea Alcantara

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Auto-pilot

DON’T

Page 81: Lea Alcantara

FOWD 2007

81http://artofselfbranding.com/

Box yourself in

DON’T

Page 82: Lea Alcantara

Example

FOWD 2007

82http://artofselfbranding.com/

SOU

RCE:

GO

OG

LE

Page 83: Lea Alcantara

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83http://artofselfbranding.com/

Comfort Zone

DON’T

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Me me me:Forgetting others

DON’T

Page 85: Lea Alcantara

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Relying on accomplishment alone

DON’T

Page 86: Lea Alcantara

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So what was that all about again?

CONCLUSION

Page 87: Lea Alcantara

Thank You!RESOURCES, CREDITS, EXTRAS @ARTOFSELFBRANDING.COM

FOWD 2007

87http://artofselfbranding.com/


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