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Lead First! Reston Association 11-17-12

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Presentation for community association board members at Reston Association 11-17-12
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Lead First! a presentation for Reston Association November 17, 2012 Thomas L. Willis, PCAM®, Vice President, Zalco Realty, Inc. Association Bridge, LLC
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Page 1: Lead First!   Reston Association 11-17-12

Lead First!a presentation for

Reston Association November 17, 2012

Thomas L. Willis, PCAM®,

Vice President, Zalco Realty, Inc.Association Bridge, LLC

Page 2: Lead First!   Reston Association 11-17-12

E=MC2

Relevance & Relativity

How/where does the Community Association fit into members’ lives?

Page 3: Lead First!   Reston Association 11-17-12
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Page 5: Lead First!   Reston Association 11-17-12

The truth is…

There is value in membership

There are 2 sides to the CA equation

What the CA chooses to give

What the member chooses to receive

Membership is mandatory – value is optional

Page 6: Lead First!   Reston Association 11-17-12

The truth is…

It depends…

Each community is different

Expectation varies

Plenty of folks will NEVER care

BUT……..

Page 7: Lead First!   Reston Association 11-17-12

The truth is…

Stuff still needs to be done

Potential for value is always there

This is a business & a human endeavor

Chaos is not a terrific option

Which means somebody has to

Page 8: Lead First!   Reston Association 11-17-12

TAKE THE LEAD Without effective leadership, no

organization can be expected to succeed.

How effective are you? By the way, this gets really personal…

Page 9: Lead First!   Reston Association 11-17-12

Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

Page 17: Lead First!   Reston Association 11-17-12

Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Leadership

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Basics

Dispelling myths

Page 26: Lead First!   Reston Association 11-17-12

Basics

Dispelling myths

Leadership is a rare skill

Page 27: Lead First!   Reston Association 11-17-12

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not made

Page 28: Lead First!   Reston Association 11-17-12

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leader

Page 29: Lead First!   Reston Association 11-17-12

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leaderAll leaders are charismatic

Page 30: Lead First!   Reston Association 11-17-12

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leaderAll leaders are charismaticLeaders control people

Page 31: Lead First!   Reston Association 11-17-12

Basics

Who do you lead?

Page 32: Lead First!   Reston Association 11-17-12

Basics

Who do you lead?

Homeowners Other residents Committee members Community manager On site staff Other volunteers Other Board members

Page 33: Lead First!   Reston Association 11-17-12

Basics

Three foundation blocks

Ambition

Competence

Integrity

Page 34: Lead First!   Reston Association 11-17-12

Basics

Manager vs. Leader – contrasting perspectives

The Board’s highest and best functions:• Chart the course and follow it• Serve the needs• Make policy• Make good decisions (get edu-ma-cated)

Page 35: Lead First!   Reston Association 11-17-12

Basics

The Board highest and best functions ARE NOT:• Control people (try motivating to do the right

thing)• Get in members business (stick to the mission)• To achieve personal gain – emotionally or

otherwise

Page 36: Lead First!   Reston Association 11-17-12

“Level 5 Hierarchy”from Jim Collins

Page 37: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Are they inspired and creative?

Page 38: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How to others relate to you?

Do they feel free to make an occasional mistake?

Page 39: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Are they hesitant to take a stand?

Page 40: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Are they inclined to speak up when you are wrong?

(Are you EVER wrong?)

Page 41: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Do they feel a part of the process or removed from it?

Page 42: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Do they feel significant and that they are making a meaningful contribution?

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Self Examination/Self Awareness

How do others relate to you?

Do you get a sense that they feel pride in the community?

Page 44: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do others relate to you?

Are there other tendencies and behaviors that you have noticed in your community that

may reflect on its leadership?

Page 45: Lead First!   Reston Association 11-17-12

Self Examination/Self Awareness

How do you relate to others?

Are you problem-based or solutions-based?Is your first impulse to explain why something can’t be

done? When you have to say “no.” how do you do it?

Is your first response to defend, excuse or blame, or to take responsibility?

Is the glass half full or half empty?

Page 46: Lead First!   Reston Association 11-17-12

Self Evaluation/Self Awareness

The Leader as “Social Architect” – Creating an atmosphere for growth, learning, cohesion

Structures

Acknowledgment

Creativity

Page 47: Lead First!   Reston Association 11-17-12

Positive Self Regard

Know your strengths and weaknessesSet goals for yourself“Fire the yes men”See how your & others’ strengths fit into the

organizationDon’t reinvent the wheel – find mentors,

acknowledge sources of learningLearn, refresh, seek to remember the “why”

Page 48: Lead First!   Reston Association 11-17-12

“Four Lessons of Self Knowledge”from Warren Bennis

You are your own best teacher

Accept responsibility, blame no one

You can learn anything you want

True understanding comes from reflecting on your own experience

Page 49: Lead First!   Reston Association 11-17-12

The Vision Thing

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The Vision Thing

The Social Architect

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The Vision Thing

Vision can take many forms

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The Vision Thing

For a vision to be successful, it must be meaningful to the

STAKEHOLDERS. This is an organic process.

Page 53: Lead First!   Reston Association 11-17-12

The Vision Thing

There is no one right way to develop vision

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The Vision Thing

A “pragmatic dreamer” makes persons feel

significant

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The Vision Thing

“Get the horses in the barn first”

Page 56: Lead First!   Reston Association 11-17-12

The Vision Thing

Once goals of the community are articulated AND there is general agreement, the vision is really speaking to people, THEN the process begins to take care of

itself

Page 57: Lead First!   Reston Association 11-17-12

The Vision Thing

Vision communicates MEANING. It is be expressed theoretically with

mission statements and stated goals. Does your association have them? If

not, it is a rudderless ship.

Page 58: Lead First!   Reston Association 11-17-12

The Vision Thing

Vision is proven in the real world by the execution of stated goals and by

how closely operations follow the values and mission leadership claims

to believe in.

Page 59: Lead First!   Reston Association 11-17-12

Caution - Change happens

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Caution - Vision lives and dies with

……..Communication

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Page 62: Lead First!   Reston Association 11-17-12

Two Principles

Page 63: Lead First!   Reston Association 11-17-12

Two Principles

“What you do speaks so loudly I cannot hear what you are saying.”

- Ralph Waldo Emerson

Page 64: Lead First!   Reston Association 11-17-12

Two Principles

“It doesn’t matter how pretty a pass looks coming off my hand – if the guy can’t catch it and make a basket, it isn’t a good pass.”

- Pete Maravich

Page 65: Lead First!   Reston Association 11-17-12

Board & Member Meetings

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Dealing With Difficult Members

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Dealing With Difficult Members

What would Zig say?

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Rule Making & Other Problem Solving Fun

Page 69: Lead First!   Reston Association 11-17-12

In the end, it IS worth it

Effective Leader = Full Integrated Person

Manage yourself – lead others

“A person really doesn’t become whole until he becomes a part

of something bigger than himself”-Jim Valvano

Page 70: Lead First!   Reston Association 11-17-12

In the end, it IS worth it

Oh, and…please remember this one

thing…


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