Lead Star Firm Overview

INFLUENCING OUTCOMES AND INSPIRING OTHERS

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OUR STORY

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It’s amazing when ordinary people recognize they are capable of extraordinary things.

Courtney Lynch and Angie Morgan were ordinary people who chose to serve in the Marine Corps. Through their service, they developed the skills that would later help them succeed in the private sector. It wasn’t until leaving the military that Courtney and Angie realized something special: leadership isn’t an innate, luck-of-draw trait. It can be developed. Anyone, everywhere, has the ability to become a leader.

Under that premise, together they founded Lead Star, an agile, high-caliber leadership development firm. With more than a decade of experience working with talented leaders within Fortune 500 companies, small and mid-sized businesses, leading nonprofits, government agencies and respected academic institutions, Lead Star has partnered with organizations to cultivate the leader in all of us.

Lead Star believes challenge and adversity should be welcomed — through it, we find invention and innovation.

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OUR APPROACH

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One size doesn’t fit all.

Your culture is unique. Your leadership development program should be, too.

We take pride in our ability to produce and provide custom-tailored leadership development programs that are culturally relevant and highly engaging. We do this by doing all we can to get to know you and your business needs.

But we don’t stop there. We also care about tangible, measurable results, which is why we evaluate all of our programs. Through our unique approach to leadership development, anyone who experiences a Lead Star program leaves knowing exactly what they need to do to be a better leader.

Every leadership solution should be customized, benchmarked, and grounded in research. That’s why we immerse ourselves in our client’s culture to ensure every program we develop is authentic, relevant, and addresses pressing business needs.

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The more we know about you and your culture, the easier it is to establish metrics that will quantify your program’s success.

While our content is custom tailored, we do have a tested process for designing and delivering our programs.

METHODOLOGY

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Deep listening

Define project requirements

Explore alternatives and options

Contract for outcomes

Establish learning objectives

Customize content

Build the experience

Customize collateral

Match trainers/coaches to project needs

Post event evaluation

Knowledge checks

Assess progress

Summary report

Training execution

Optional: Individual assessment work

Optional: Sustainment coaching

PROJECT INITIATION

DESIGN

ROI

DELIVERY

Key stakeholder interviews

Surveys

Data collection and analysis

Industry analysis

RESEARCH

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Our programs unlock the leader within each member of your organization, but we also aim to connect our leadership development programs directly to tangible business results.

EVALUATION

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1

2

3

4

STEP 4

STEP 5

STEP 3

STEP 2

STEP 1

5

RESPONSEDo participants find the event or program valuable and relevant?

LEARNINGHave beliefs and knowledge around leadership evolved and/or expanded as a result of the program?

IMPLEMENTATIONAre the leadership behaviors identified for growth actually implemented?

RETURN ON INVESTMENTWhat was the dollar value of the progress achieved (compared to costs incurred) where the leader development program was a contributing factor?

BUSINESS SUCCESSWere clear business goals met as a result of the program? What bottom line impact did goal attainment have on the organization?

DELIVERING RESULTS

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OUR SERVICES

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Our passion is developing the leader that exists in each of us.

Lead Star offers solutions — not training. Our services include:

Leadership Development

Lovers of empty, lifeless 100-slide PowerPoint training need not apply — we are Lead Star and we value energetic, interactive adult learning experiences! We want your team to feel energized and engaged throughout their leadership development journey. That’s why we work hard to ensure that while your team is learning, they’re having a good time.

Keynote Speaking

Remember the last keynote you went to, the one where the speaker hid behind the podium and read off their slides? That’s not us. Our leadership specialists are sought-after keynote speakers who get away from the podium to ensure a dynamic, engaging presentation.

Organizational Development

What are your long-term business goals? How can leadership development help you achieve them? We work with you to create leadership development training aimed at helping your organization manage change, scale during periods of growth, navigate complexities like new process implementations or acquisitions and more.

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Learning isn’t just a classroom experience. Once participants complete Lead Star courses, they’re invited to continue their development on the SPARK Platform, an online leadership development tool that allows professionals to:

• Engage in leadership dialogues with their colleagues

• Discover resources that further enhance their development

• Download materials they can share with others

• Earn rewards based on their active engagement in their development

The SPARK Platform complements any organization’s learning systems that are currently in place.

LEARNING CONTINUUM

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OUR CLIENTS


Lead Star was created to help companies develop leaders to ensure their long-term success.

Our aim was simple: translate leadership theory into actions and behaviors that professionals at any level can demonstrate. Since then, diverse teams and organizations have reached out to us to help them achieve their professional development goals. The majority of our new clients come from referrals from existing clients who speak to the results they have experienced. We work with Fortune 500 companies, small and mid-sized businesses, non-profit organizations, government agencies, and academic institutions to help design and deliver lasting leadership programs.

Our clients include:


Lead Star designed The 5.11 Leadership Experience: Learn, Reflect, Apply, a 90-day program that introduces team members to fundamentals to help them develop their leadership skills in ways consistent with the company’s ethos and core competencies. The course consisted of three 1.5 day sessions of classroom instruction delivered over a 90-day period. In between live sessions, team members participated in learning activities designed to reinforce classroom guidance.

CUSTOM SOLUTION

5.11 TACTICAL



Facebook’s sales organization turned to Lead Star for a customized leadership development program to manage the company’s growth and scale the culture as new hires joined their team. They were looking to create nimble teams that could navigate complexity. Our solutions impacted frontline sales team members to senior leaders. The samples pictured showcase the instructional design support for on-boarding programs, “train-the-trainer” initiatives, and core curriculum drafted to support employee development surrounding best practices for expressing Facebook’s Five Company values.

CUSTOM SOLUTION

FACEBOOK



Boston Scientific’s Neuromodulation sales organization identified a need to equip its emerging leaders with leadership skills so they could be more influential among key accounts. Lead Star created two programs to run simultaneously: Clinical Specialist Training and Emerging Leaders Training. Both journeys provided a foundational leadership development experience, with opportunities to reflect on and discuss the modules in relation to their role. Experiential activities, such as learning games and role play scenarios, were presented throughout the live sessions to enhance the learning continuum.

CUSTOM SOLUTION

BOSTON SCIENTIFIC


95% REPORTED POSITIVE IMPROVEMENT

Our focus is on actionable methods that lead to achievable change. Most of our participants felt that they experienced a positive improvement in their day-to-day processes.

95%


CASE STUDY

SCHLUMBERGERAs a global leader in oil field services, Schlumberger needs strong leaders to ensure health, safety and environmental goals are achieved while results are being driven.

During our multi-year consulting relationship, Lead Star has completed numerous employee development and curriculum design projects for Schlumberger. They routinely turn to us for leadership training for their critical employee populations. The following pages show several examples of program materials and reaction data.



REACTION DATA Immediately following a two day instructor-led course, participants were asked to provide feedback regarding the quality, relevance, and value of the course. The feedback says it all.

97% Agreed This Course Was Valuable

The vast majority of Schlumberger’s participating members found the course valuable after the training process.

97%

97% Rated the Course as Very Good or Excellent

Many participants felt that the course either met or exceeded expectations.

97%

96% Would Recommend This Course

Most of our participants felt that they would recommend the course to their colleagues.

96%


PARTICIPANT FEEDBACK

“This course is very useful to every level of supervisor/manager within the organization as it causes individuals to reflect and evaluate on how they are leading their teams to achieve the company’s vision.”

“I thought this was a very engaging course with an engaging instructor. The practical exercises were both fun and insightful and made my peers and myself think.”

“Content, videos, and interactions all exceeded expectations. Coming away with actionable tasks. Follow-up 30, 60, 90 days is very reassuring.”

“Absolutely excellent instruction and information shared. I will definitely use this information throughout my professional career.”


PARTNER NETWORK


Lead Star has partnered with The Center for Creative Leadership to create and develop the CCL Partner Network.

This innovative program provides independent consultancies the opportunity to affiliate with CCL, gain access to its exclusive leadership development tools and resources, and receive business coaching to assist them with marketing their services and growing their business.

CCL selected Lead Star’s Founders, Angie Morgan and Courtney Lynch, as the Partner Network Directors based on their past success building their business and their firm’s reputation in the leadership development field.

Lead Star’s access to CCL materials, through the Partner Network, helps us provide all client projects research-based curriculum, assessments, and resources to ensure our clients have access to world class organizational development instruments.


NEXT STEPS


More information about our programs and solutions can be found on our website, or you may contact us at:

/LeadStar

[email protected](800) 381-7780

www.leadstar.us @LeadStar

@lead.star

/LeadStarVideos

/company/lead-star-llc-


Why invest in leadership development? A report by research firm Bersin & Associates states it plainly: “Leadership development is not just about developing leaders — it is about creating a culture of accountability and performance. Leadership development creates a magnet for high performers and fosters a high performance organization. That is why organizations that are ‘built to last’ have strong histories of leadership development.”

Thank you for the opportunity to present an overview of Lead Star’s custom leadership development programs. We look forward to working with you to create a unique curriculum for your team.

PO Box 328 Fairfax VA 22038 | 800-381-778 | www.leadstar.us

Date post:	15-Apr-2017
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Lead Star Firm Overview

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