Book Introduction

In 1983, the authors began conducting their

research to analyze thousands of personal best

leadership experiences. They forged those

practices into a model of leadership and boiled it

down to the essentials that every leader must

practice to achieve success

What is leadership

“leadership is the art of mobilizingothers to want to struggle for shared

aspiration”.

kouzes and posner

5 Practices of Exemplary Leadership

Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart

Model the Way

find your voice by clarifying your personal values.

set the example by aligning actions with shared values.

Inspire a shared vision

Envision the future by imagining exciting and ennobling possibilities

Enlist others in a common vision by appealing to shared aspirations.

Challenge the Process

Search for Opportunities by seeking innovative ways to change, grow and improve.

Experiments and take risks by constantly generating small wins and learning from mistakes.

Enable Others to Act

Foster collaboration by promoting cooperative goals and building trust.

strengthen other by sharing power and discretion.

Encourage the Heart

Recognize contributions by showing appreciation for individual excellence.

celebrate the values and victories by creating a spirit of community

CREDIBILITY IS THE FOUNDATION OF LEADERSHIP

What leaders say they do is one thing; what

constituents say they want from leaders and

how well leaders meet those expectations is

another

Attributes that making a leader credible

The authors administered a questionnaire to more than 75,000 people throughout the world, asking what qualities in a leader would inspire them to follow willingly and more than 60% people vote for a leader who has the following attributes

Honest Forward-looking Inspiring Competent

Attributes that making a leader credible

These four characteristics are intimately bound up with the Five Practices of Exemplary Leadership. For example, you cannot Model the Way without being honest. You can't Inspire a Shared Vision without being forward-looking and inspiring. Being competent allows you both to Challenge the Process and to Enable Others to Act.

Honesty

rose to the top of the list and emerged as the single most important characteristic people look for in leaders.

Whether people follow a leader into battle or into the boardroom, they insist that he or she be truthful, ethical, and principled

Honesty is strongly tied to values and ethics

Forward-looking

more than 70 percent of respondents ranked this attribute high on the list

People want leaders to have a sense of direction and a concern for the future of the organization

A good leader has a clear destination in mind for the company.

Inspiring

People expect their leaders to be enthusiastic, energetic, and positive about the future.

Inspiring leaders breathe life into people's dreams and aspirations, making them much more willing to sign on for the duration

Competence

This refers to the leader's track record of getting things done.

people demand a basic level of understanding of the fundamentals of the industry, market, or professional service environment.

What's most important is that the leader take the time to learn the business and to know the current operation

Conclusion

“Leadership is not the private reserve of a few

charismatic men and women. it is a process

ordinary people use when they are bringing

forth the best from themselves and others.

when the leader in everyone is liberated

extraordinary things happen”.

James Kouzes & Barry posner