Leadership

LEADERSHIP AND CONFLICT MANAGEMENT

By: SHIELA S. BADIANG, M.A., RGC

ACTIVITY 1: TOWER BUILDING

LEADERSinfluenc

e

Accomplish Mission

Inspire Commitment

Improve Organization

PRINCIPLES OF LEADERSHIP

1 •Know yourself and seek self-improvement

2 •Seek responsibility and take responsibility for your actions

3 •Set the example


4 •Be technically proficient

5 • Make sound and timely decisions

6 •Know your people and look out for their well-being


7 • Keep your workers informed

8 •Develop a sense of responsibility in your workers

9 •Ensure that tasks are understood, supervised, and accomplished


10 •Train as a team

11 •Use the full capabilities of your organization

The qualities of skillful leadership

1. Learn to be strong but not rude. It is an extra step you must take to become a powerful, capable leader with a wide range of reach. Some people mistake rudeness for strength. It’s not even a good substitute


2. Learn to be kind but not weak. We must not mistake kindness for weakness. Kindness isn’t weak. Kindness is a certain type of strength. We must be kind enough to tell somebody the truth. We must be kind enough and considerate enough to lay it on the line. We must be kind enough to tell it like it is and not deal in delusion.


3. Learn to be bold but not a bully. It takes boldness to win the day. To build your influence, you’ve got to walk in front of your group. You’ve got to be willing to take the first arrow, tackle the first problem, discover the first sign of trouble.

http://www.success.com/article/bullies-at-work


3. You’ve got to learn to be humble but not timid. You can’t get to the high life by being timid. Some people mistake timidity for humility. Humility is almost a God-like word. A sense of awe. A sense of wonder. An awareness of the human soul and spirit. An understanding that there is something unique about the human drama versus the rest of life. Humility is a grasp of the distance between us and the stars, yet having the feeling that we’re part of the stars. So, humility is a virtue, but timidity is a disease. Timidity is an affliction. It can be cured, but it is a problem.

http://www.success.com/article/maximum-leadership-humble-pie

http://www.success.com/article/maximum-leadership-humble-pie


5. Be proud but not arrogant. It takes pride to win the day. It takes pride to build your ambition. It takes pride in community. It takes pride in a cause, in accomplishment. But the key to becoming a good leader is being proud without being arrogant. In fact, I believe the worst kind of arrogance is arrogance from ignorance. It’s when you don’t know that you don’t know. Now that kind of arrogance is intolerable. If someone is smart and arrogant, we can tolerate that. But if someone is ignorant and arrogant, that's just too much to take.

http://www.success.com/videos/youtube/how-to-activate-ambition

http://www.success.com/videos/youtube/a-leaders-biggest-mistake


6. Develop humor without folly. That’s important for a leader. In leadership, we learn that it’s OK to be witty, but not silly. It’s OK to be fun, but not foolish.


7. Lastly, deal in realities. Deal in truth. Save yourself the agony. Just accept life like it is. And I’ve found that the skills that work well for one leader may not work at all for another. But the fundamental skills of leadership can be adapted to work well for just about everyone: at work, in the community, and at home.

ICE BREAKER

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Read this small story; Hope that makes a BIG change in YOU

A little boy went to a telephone booth which was at the cash counter of a store and dialed a number.The store-owner observed and listened to the conversation:

*Boy : “Lady, Can you give me the job of cutting your lawn?Woman : (at the other end of the phone line) “I already have someone to cut my lawn.”Boy : “Lady, I will cut your lawn for half the price than the person who cuts your lawn now.”Woman : I’m very satisfied with the person who is presently cutting my lawn.Boy : (with more perseverance) “Lady, I’ll even sweep the floor and the stairs of your house for free.Woman : No, thank you.

With a smile on his face, the little boy replaced the receiver. The store-owner, who was listening to all this, walked over to the boy.

Store Owner : “Son… I like your attitude; I like that positive spirit and would like to offer you a job.”Boy : “No thanks,Store Owner : But you were really pleading for one.Boy : No Sir, I was just checking my performance at the job I already have. I am the one who is working for that lady I was talking to!”

7 Tips for Resolving Conflicts Peacefully

Importance of Strong Interpersonal Skills.: It creates more satisfying interactions in all environments.

In all aspect of life, you will deal with other people. No matter what you do for a living or

how well you do it, your relationship with others is the key to your success or failure.

(Lamberton & Minor 2010).

Puzzle Puzz

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and


1. Remain calm. Be still and say nothing. Let the storm run its course. Often times the angry person wants to provoke you. Arguing is ineffective because it raises barriers.


2. Let the other person do the talking.

He or she will soon grow tired of it. Sometimes that’s all they want. To be heard. To feel important. Everyone wants to feel important. Some people just express it in ways that are counterproductive.

ACTIVITY

1.NO

2.YES

3.Ok

4.SORRY

5.VERY GOOD

If you are patient in one moment of anger , you will escape a hundred days of sorrow…

Remember, Anger is an acid that can do more harm to the vessel in which it is stored than to

anything on which it is poured.


3. Genuinely consider the other person’s point of view.

Imagine yourself in his shoes. Never say “you’re wrong.” In fact, try hard to look for areas of agreement and build on them.


4. There’s power in the words “Yes, yes, I see exactly what you’re saying. You mean…….

” This shows the other person you hear him/her. That’s all they usually want — to be validated. By agreeing with them, you gradually break down the other person’s anger.


5. If the situation turns verbally abusive, put a stop to it.

Firmly but calmly state: “You’re very angry right now and you’re saying things you don’t mean (give them the benefit of the doubt). I’m going to excuse myself. We can talk again after you calm down.” Then leave the room or ask them to leave.


6. If you are wrong, quickly admit it and take responsibility.

You could say, “You’re absolutely right, it is my fault and here is what I’ll do to fix it.” Even if you’re NOT wrong, at least give them the benefit of the doubt, “I may be wrong, let’s look at the facts together.” It’s hard to argue with that!

These words have tremendous power. Not only does it validate the other person’s viewpoint but it also diffuses the tension. You might be surprised by what happens afterwards. The person could end up defending you. You’d be amazed how an attacker suddenly becomes an ally.


7. Use the power of visualization

Date post:	18-Aug-2015
Category:	Leadership & Management
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Leadership

Leadership & Management