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DUBAI
EuroMaTech is proud to be associated with the following accreditation bodies:
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc
An Intensive 5 - Day Seminar On
Leadership &Management Skills for Supervisors
15 - 19 May 201602 - 06 October 2016
www.euromatech.com(Certificate No:1007049195)
ISO 9001:2008 Certified
(Certificate No: 1078694951)
ISO 29990
ISO 29990:2010 Certified
Leadership & Management Skills for Supervisors15 - 19 May 2016, Dubai | 02 - 06 October 2016, Dubai
Fees : US$ 4,500
Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: [email protected] | www.euromatech.com
www.euromatech.com
INTRODUCTIONAs supervisors, team leaders and managers progressin their career they soon realise that new skills andknowledgearerequiredtoachievegreatersuccess.This means being able to manage other people and tolead teamseffectively.This programmeprovides a solidframework to understand the key drivers of leadershipandmanagementsuccessandatoolboxofessentialteamleadershipandmanagementskills.Participantswilldevelopthefollowingcompetencies• Thekeyteamleadershipandmanagementskills,and
whentousethem• How to manage, lead and develop work teams to
higherperformance• Beable tocommunicate,motivateandcoachothers
effective• Improvedproblem-solvinganddecisionmaking
WHO SHOULD ATTEND?This programme is designed specifically for thoseprofessionalswhoarenewtorelativelynewtosupervision,teamleadershipandmanagement,orwhohaverecentlybeenpromotedtoahigherlevelorabiggerteam.Itwillalsohelpanyonewhowishestorefreshanddeveloptheirteamleadershipandmanagementskills.• Teamleaders(newandexperienced)• Technicalstaffmakingthetransitiontomanagement• Supervisorswhowishtoincreasetheireffectiveness• Team leaders interested in further management
development• Managers who wish to evaluate and improve their
performance
PROGRAMME OBJECTIVES• Understand the difference between managing and
leading• Explore the main drivers of leadership and
managementsuccess• Understand the key leadership and management
skills,including:
• goal-settingandmotivation• impactandinfluence• customerservice• emotionalintelligence• delegation• timemanagement• listening,feedback,appraisalandlearning• managingconflictandchallenge• performancemanagement• reportingup(howtomanageyourboss)• profitandloss• coachingforperformance• changeandtransition• personaldevelopment• create a personal development plan based on the
aboveskills
TRAINING METHODOLOGYParticipants will learn from a clear explanation ofleadershiptheoryandmanagementskills.Thisisachievedby active participation in discussions and experientialexercises.Groupdiscussionisanimportantelementintheprogramme,anddelegatesshouldbeprepared tosharetheirexperienceandtheirownstorieswiththerestofthegroup.Wewillusevideoclipsandcasehistorieseachdayto illustrate and illuminate the key points. All delegateswillbeaskedtomakepresentationstothegroup,andtocommittoapersonaldevelopmentplan.
PROGRAMME SUMMARYParticipantswillexploretheessentialskillsrequiredto:• leadandmotivatetheirstaff• increasetheirinfluencethroughtheorganisation• delivertheirbusinessgoalsAll participants will return to their organisations with apersonal development and action plan to apply theirlearning to their job,and toachieve rapidandsustainedimprovementsintheircapabilitiesandtheirperformance.
PROGRAMME OUTLINE
U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: [email protected] | www.euromatech.com
Module 01
PRACTICAL FRONTLINE LEADERSHIP SKILLS
• Thehistoryofleadership• Thedifferencebetweenleadershipandmanagement• Howleadershipdrivesperformance• Theleadershipcycle:daily,weekly,monthly,…• Leadership toolbox: the key leadership and
managementskills• Personalleadershipinventory• Case study and learning exercise on leadership:
A prepared case study and group learning activityhelpsparticipantsapplykeyconceptsfromtheday
Module 02
LEADERSHIP PURPOSE
• Visionandmission• Purposeandpotential• Presentationskillsandpersonalimpact• Mindsetandresilience• How to create alignment: personal, team and
businessgoals• Connectingwithcustomers(internalandexternal)• Casestudyandlearningexerciseoncreatingpurpose
andimprovingpresentationskills: Apreparedcasestudyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday
Module 03
TEAM POWER
• Mindset,teamdynamicsandmotivation• Limitingbeliefsandotherbrakesonperformance• Emotionalintelligenceandinfluence• Teamwork and trust – management skills for
managingteams• Deeplistening,reflectionandlearning–learningand
workingasateam
• Situationalleadershipandtheoneminutemanager• Casestudyandlearningexercise:Apreparedcase
studyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday
Module 04
TEAM PERFORMANCE
• Effective delegation and avoiding ‘monkey-management’
• Coachingforperformance:theory• Coachingforperformance:practice• Teamandindividualcoachingskills• Mission control: managing people and projects
throughgoalsandobjectives• Timemanagement,priorities,meetingdeadlinesand
personaleffectiveness• Case study and learning exercise on managing
prioritiesandcoaching:Apreparedcasestudyandgroup learning activity helps participants apply keyconceptsfromtheday.
Module 05
MANAGING PEOPLE AND CHANGE
• Theoriesofchange:whywefindchangehard/howtomakeiteasy
• Givingandreceivingfeedback• Difficultconversationsandconflict• Workingrelationships(managingupanddown)• Personaldevelopmentandgrowthplan• Leadershipandmanagementskills:summary• Personaldevelopmentplans• Casestudyandlearningexercise:Apreparedcase
studyandgroup learningactivity helpsparticipantsapplykeyconceptsfromtheday
www.euromatech.com(Certificate No:1007049195)
ISO 9001:2008 Certified
(Certificate No: 1078694951)
ISO 29990
ISO 29990:2010 Certified
Seminar Registration Details
YOUR DETAILS
METHOD OF PAYMENT
SEMINAR DETAILS
EASY WAYS TO REGISTER
Disclaimer
Name (Mr/Ms): .........................................................................................................................................................................................................................Position: Organisation: .............................................................................................................................................................................................................Address: ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................City / Country: ...........................................................................................................................................................................................................................Telephone / Fax: ........................................................................................................................................................................................................................
£ Please find enclosed a cheque made payable to EuroMaTech
£ Please invoice me
£ Please invoice my company as follows:
Contact name: ...........................................................................................................................................................................................................................
Company name: ........................................................................................................................................................................................................................
Address: ................................................................................................................................................................................................................................
DocumentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates.In addition a special note pad to facilitate note taking will be provided.
CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.
Schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session
FeesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
Hotel AccommodationEuroMaTech has negotiated special rates for a limited number of rooms in the hotel. Early registration will help to secure a room at the reduced rate.
Registration & PaymentPlease complete the registration form on this page & return it to us together with your cheque made payable to EuroMaTech.
For Further Information, Contact Your Nearest EuroMaTech Office:
U.K. Office109 Mount PleasantLiverpool L3 5TF, United KingdomTelephone +44 151 709 7100 Fax +44 151 709 7181e-mail: [email protected] http://www.euromatech.com
Middle East OfficeP.O.Box 74693, Dubai, United Arab EmiratesTelephone : +971 4 4571 800 Fax : +971 4 4571 801e-mail: [email protected] http://www.euromatech.com
EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.
Telephone: +971 4 4571800 to provisionally reserve your place.
Fax your completed registration form to: +971 4 4571801
E-mail to us : [email protected]
Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.
Leadership & Management Skills for Supervisors
Complete & Mail or fax to EuroMaTech at the address given below
Cancellation PolicyRequest for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.
£ 15 - 19 May 2016, Dubai£ 02 - 06 October 2016, Dubai
Please register me on the
US$ 4,500/ = per delegate