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Michelle Clarke Coaching [www.motivcoach.com] 2
What is Coaching?
C
Coaching views both parties (client and coach) as natural, creative, resourceful and whole.Coaching does not diagnose or treat or even teach. Coaching is a peer-to-peer expert relationship. Coaching focuses on evolving and manifesting potential focused on the present and the future. Coaching is Action and Solution focused, Coaching explores positive behaviours whilst trying to understand and overcome any limiting beliefs that stand in the way of clients achieving their goals. The Coaches skills include Empathy, Level 3 Listening, Power Questions, Goal Setting, Establishing trust, Planning, Accountability, Relationship Management and Conflict Resolution
Coaches and their clients form an alliance which includes accountability and measurements for success.
Coaching
MMentoring is a relationship in which an experienced person (the mentor) assists another (the mentoree) in developing specific skills and knowledge that will enhance the less-experienced person’s professional and personal growth. A mentor usually leads by example.
Meetings between Mentors and Mentees are usually informal and unstructured and seldom include measurements for success
Mentoring TTrainers teach a particular skill or type of behaviour through practice and
instruction. They have some expert knowledge in content matter. The trainer works toward a learning objective that the trainer has set and the client
(trainee) is expected to learn that knowledge.
Training
TA therapist views their clients through a medical model and looks to diagnose
and treat mental conditions. They are the expert in the relationship. The therapist usually concerns themselves with the past history of a client and how
past events are impacting on their present situation.
Accountability is usually not part of the contracted partnership between therapist and client.
Therapy
And how does Coaching differ from Training or Mentoring or Therapy?
Michelle Clarke Coaching [www.motivcoach.com] 3
Who is Michelle Clarke?
Who am I and what qualifies me to be a coach?I am an Executive and Leadership Coach. My clients are men and women of influence. They are individuals who not only value personal development but also appreciate the complexity of being human. And the current complexityof the world . And the complexity of leadership. They value a focused and structured thinking partner who will challengethem to stretch and broaden their personal and professional repertoire. I help my clients to make clearly thought through decisions and to design action plans to achieve the changes they wish to see in their leadership, career or circumstances.
Michelle Clarke Coaching qualifications:Diploma in Practitioner Coaching [The Integral Coaching Centre - South Africa] : 2005Certified Master Coach [The Behavioural Coaching Institute - London] - 2006Certified Tele-coach [Telecoach International - USA] - 2008Nancy Kline ©Time to Think Practitioner [Serichi Consultants - South Africa] - 2008Action Learning Coach [AWOL - South African) - 2010Coaching Across Cultures [Rosinski & Co - Buenos Aires] - 2011Centre for Creative Leadership Feedback Coach [CCL - South Africa] - 2012Big Five Leadership Assessment [CCL - South Africa] - 2013ICF Global Conference [Rio, Brazil] - 2013ICF ACC Credentialed International coach with Wisdom8 (UK), Karlin Sloan International (New York) and Lietke Consulting Group (Chile).
Workshops and Talks Michelle Delivers:The Art and Practice of Selling Yourself * The Art and Practice of Leadership * Expanding your Global Reach * Personal Branding for Professionals * Customised Social Media Training for Leaders and Professionals *
Let’s work together to help you to get clear on your compelling vision for yourself or your team. Let’s unpack the challenges you face and help you to move beyond them. Let’s focus on real-time business and leadership challenges as we uncover a much greater strength – a heightened self-awareness that will allow you to sustain your self-articulated success in all aspects of your life.
Let’s work together to to design your Authentic Personal Brand and to make a continued Impact in your career and your life. I’m passionate about Personal Branding and include this in my professional talks and workshops – the most recent being in Cape Town, Johannesburg, Santiago, Lima and Montevideo.
Michelle Clarke Coaching [www.motivcoach.com] 4
Who are Michelle’s Clients and how do they experience working with her?
I would like to take this opportunity to enthusiastically endorse Michelle Clarke for your executive coaching needs! Based on my personal assessment of my current knowledge, skills and abilities, I identified my coaching needs in the areas of emotional intelligence, change management, negotiation and mentoring others. Michelle conducted a 360 feedback on my personal management styles, strengths and de-railers and helped identify some common themes in my feedback results. She worked with me in developing a need based coaching program tailored to help facilitate my professional and personal development to the point of individual growth and improved performance. Over the course of several months, with focused one-on-one discussions, coaching, working through practical challenges and creating a mechanism for projects and follow-up on specific tasks, Michelle engaged with me to discuss my job and emotions in depth and guided me to a point where I was comfortable to review my interactions with my peers, leaders and direct staff and make substantive changes in how I engaged with them. She was incredibly skilled at asking the tough questions that helped me see things from different perspectives, uncovering root causes of key issues and she then held me accountable for achieving set goals. She did not give advice but rather enabled me to come up with answers. With her help I have found balance in my work and home life. I have begun to see myself more objectively and able to catch myself before going down the wrong path whilst reminding self to slow down when necessary. She has assisted in making me a more flexible leader, empowering my team and ultimately getting more from them with the improved communication style. I have a better handle on how to drive accountability with my team and empower my team members to grow beyond their current role and duties.
She is not only challenging and insightful, but also patient and understanding, with remarkable instincts and knowledge. I am confident that my leadership skills have improved as a result of my time with her.
It has been a real adventure with you. Thank you Michelle!
Senior Technical Advisor, PACT International, Tanzania
Industries I’ve coached in: IT, BANKING, EDUCATION, MINING, NGO Sector, RETAIL, MANUFACTURING, HOSPITALITY, SUPPLY CHAIN, TOURISM
Client level I’ve coached at: C-Suite, Executive Leadership, Senior Leadership, Technical Expert, Middle Management, Career Climber
Private clients I coach: Business Owners, Executive Coaches, Entrepreneurs, Mid-Lifers, Expatriates
For other references on my work, please visit: www.motivcoach.com or https://www.linkedin.com/in/michelleclarkecoach
During our 6 month coaching process Michelle was a highlyprofessional, inspiring and committed coach. One of her great skills as a coach is in integrating her insights and alternative perspectives into the conversation, such that one hardly noticed the 'coaching'. It felt like a natural conversation.
Michelle takes on challenging issues with an empathetic, but assertive manner which proved pivotal to the success of my programme. Michelle also shared of herself such that it never felt too one-sided. Her coaching was undeniably effective.I am forever grateful for the effort Michelle put into guiding and supporting me through a challenging career shift.
Financial Director, Singita International
Michelle Clarke Coaching [www.motivcoach.com] 5
What is Leadership Coaching?Leadership Coaching is a one-on-one service to leaders based on the principal that positive changes and enhanced leadership can be leveraged to filter down and enhance the entire organisation. This service is especially aimed at those individuals who have demonstrated diligence and technical excellence and hence find themselves in positions of leadership - most often, under-prepared for this new role. Companies appreciate the importance and cost-effectiveness of retaining these good people, and are committed to investing money into development programs such as Leadership and Executive Coaching.
As this is a Coaching Partnership, not a training situation, leaders can expect conversations to be exploratory and not teaching conversations. Coaching is a questions-based methodology which aims to tap into a client’s inner expertise, experience, resources and ability to access resources. Together the coach and the client determine the most critical elements for leadership conversations that lead the client closer toward their leadership goals. The following Six areas of Leadership have been identified as common across those who are looking to enhance Leadership Gravitas.
LEADERSHIP BRAND / PERSONAL BRAND
Journey, culture, context and mindsetLeadership style
Vision, Values, Purpose and GoalsPersonal Image
LEADERSHIP COMPETENCIESInter-personal, empowerment, delegation and communications skills
Personal Strengths and Skills AssessmentResource Management
People alignment and trust creationPrioritisation skills
Balancing risk and compliance
LEADERSHIP INNER WELL-BEING
Self-awarenessReflection skills
Stress responsesInner dialogue
Physical, Mental, Spiritual and Emotional managementWork/Life Balance
INFLUENCE & PRESENCE Using influence to drive directionCreating the successful environmentInspiring others
COLLABORATION & NETWORKINGAlignment within the organisationAlignment beyond the organisationStakeholder management
LEADER AS COACHListening skillsAsking yourself and others the right questionsHandling diversity and adversityCelebrating success
Michelle Clarke Coaching [www.motivcoach.com] 6
What is the overview of the Full Leadership Coaching Process that Michelle can offer?
Corporate, Business and Individuals clients can select which stages of this coaching process to include and which to exclude in the coaching process.This will determine the final quotation for the coaching investment.
ICompany Briefing meeting
2Data Gathering Processes
3
Company Feedback & Measurement Setting Meeting
41 Three-Way Meeting with
Coach/Client/Boss
510 coaching meetings with client
5
1 coaching meeting with Coach/Client/Sponsor
6
3 stakeholder reports (initial, midway and end)
7
Post measurement for, learning and success
Michelle Clarke Coaching [www.motivcoach.com]
90”Contracting the
coaching relationship
90”Goal and
Measurement setting
90”Coaching
Conversation
90”Coaching
Conversation
90”Coaching
Conversation
7
1 2 3 4 5
Out of meeting time45”
Support Resources
90”
678910
Pre-CoachingData Gathering 300”
Out of meeting time45”
Support ResourcesOut of meeting time
45”
Support ResourcesOut of meeting time
45”
Support ResourcesOut of meeting time
45”
Support Resources
1 x 3-Way External Meeting 60”
90”90”90”90”
Out of meeting time45”
Support ResourcesOut of meeting time
45”
Support ResourcesOut of meeting time
45”
Support ResourcesOut of meeting time
45”
Support Resources
1 x 3-Way External Meeting 60”
CoachingConversation
CoachingConversation
CoachingConversation
CoachingConversation
CoachingConversation
Post-CoachingPost Measurement 60”
Report1
Report2
Report3
Pre-CoachingClient Brief 60”
What is the overview of the Full Leadership Coaching Process in more detail?
Michelle Clarke Coaching [www.motivcoach.com] 8
How will the coach spend her time in this Coaching Process?
ASSESSMENT TIME PER CLIENT
17%
SUPPORT RESOURCES
20%
Activity Minutes
Time spent with Company (Briefing & 3-way meetings) 240
Assessment gathering time per client 300
Direct time spent with client 900
Support Resources: out of meeting time 405
COMPANY TIME
10%
CLIENT FACE TIME
53%
Michelle Clarke Coaching [www.motivcoach.com] 9
What Supporting Resources will the coach provide?
MODELS SHARED
The Ladder of InferenceLocus of Control
Adair’s Action-Cented Leadership Model
Brand Power ModelCialdini’s six weapons of
InfluenceAuthentic Paradox Leadership
WheelCycle of Change: Prochaska &
DiClementeHudson’s Stages of change
Emotional Spiral ScaleTransactional Analysis
ARTICLES
Leadership DevelopmentCompetenciesCCL
HBR: What Makes a Great Leader [Daniel Goleman]
And other articles and links pertinent to specific coaching
conversations
EXERCISES
Values Identification
Vision Identification
Brand Identification
And other exercises specific to coaching
conversations
QUESTIONAIRRES
Personal and Leadership Opening
Questionnaire
Mid-Way Review Questionnaire
Final Learning Review
360 Feedback Process*
REPORTS
Condensed and confidential client notes sent to client after each
meeting
3 x Stakeholder reports (1 initial, 1 mid-way,
1 final)
Email and Text support
Michelle Clarke Coaching [www.motivcoach.com] 10
Why is Virtual Coaching (Coaching via Technology) an Impactful Solution?Skype (or a similar platform) allows us to meet online. You are in the comfort of your preferred coaching venue, and I am in mine. Neither of us needs to driveanywhere. This save us both time and money and helps to protect the environment.
We can meet no matter where in the world either os us is. This allows continuity in our coaching program. It allows us to share a richer and more diverse coaching experience as we enjoy the possibility of connecting from different places in the world and developing a broader global mindset mindset.
Let’s connect for a trial call, to see how we both experience working via technology.
I’ll offer some simple guidelines for how we can make our calls most effective.
We’ll regularly check in with each other, and use the feedback to enhance the way we work together.
Will we feel connected?
Michelle Clarke Coaching [www.motivcoach.com] 11
What Conditions Lead to the Most Successful Coaching Partnerships?
CommitmentBoth the Coach and
the Client are committed to the success of the
coaching partnership
Equality & Mutual Respect
This is a partnership of equals and both
parties respect this. Role Clarification
Willingless to grow Transparency
Confidentiality
Both parties must feel that they can share
ideas freely in a secure environment where discussions remain
confidential.
Any information regarding the coaching that is shared with the company will first be shared with the client
We clearly understand each of our roles in
this partnership
Organisational SupportThe organisation
supports the coaching and change initiative. The client is given the
time required for coaching obligations. As an adult learner you
are open to feedback and enthusiastic to
learn and grow
Accountability
I will hold you accountable to your
goals and commitments
Michelle Clarke Coaching [www.motivcoach.com] 12
What other Coaching Programs does Michelle offer?
Personal Branding for Coaches and Professionals
Business Building for Coaches and Entrepreneurs
Expatriate Coaching
Career Coaching
Free Agenda Coaching
Cross-Cultural Coaching
Michelle Clarke Coaching [www.motivcoach.com] 13
The Next Steps
If you’re ready to explore our next steps in a coaching process, here is what you need to do:
Say Yes! Select a time and date for for our initial briefing meeting
Be clear on your budget: how much time and money are you ready to invest in the process?
Decide which elements of the coaching process you would like to include
Bring any suggestions you have to our initial conversation. I am flexible and open to your ideas.
As the consumer of coaching, I understand that your investment in personal and brand development is not easy to value – it requires part certainty and part faith in terms of ROI. This is because the success of the coaching services can only be determined by the commitment of the participant to take action and practice what he/she has learned. We will determine the measurement of success at the start of the process and continually work toward this. When we are both committed to the process, and working toward these defined goals, the long-term returns will undoubtedly be recognised.
How will we measure the success of coaching?
Benefits Some of the benefits you can assured of in our one-on-one coaching partnership;• A stimulating, challenging and dynamic thinking space,• Clarity on your personal and professional values and motivators, and how best to leverage these for future growth,• Insight into your blind spots and action plans to integrate this learning insight• A fierce friend and confidante• Transfer of coaching and self-coaching skills for continued sustainability
Michelle Clarke Coaching [www.motivcoach.com] 14
Contact Me
Michelle Clarke Coaching
Mobile: +56 9 5680 8034
WhatsApp: +27 72 391 9912
motivcoach.com - motivcoach.com
motivcoach@gmail,com
https://www.facebook.com/MichelleClarkeCoaching
Skype: Michcoach
https://www.linkedin.com/in/michelleclarkecoach