Leadership Competency Development Guide
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Leadership Competency Development Guide overview
Thank you for your interest in our new Leadership Competency Development Guide. Use the table of contents to navigate to the Competency Resources you want to develop. For instance, click to open the Self-Directed Activities and practice an on the job assignment. The resources below are available 24x7 for your leadership and technical development (click the image to jump to the site).
Leadership Competency Model
Videos, whitepapers, simulations and more!
Webinars, classes, courses and curricula.
Individual Development Plan (IDP) form
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Contents Business Acumen ...........................................................................................................................................4
Business Development/Doer Seller.................................................................................................................6
Champion Change ..........................................................................................................................................7
Coaching ........................................................................................................................................................8
Collaboration and Teamwork .........................................................................................................................9
Communication ........................................................................................................................................... 10
Customer Focus (Internal and External) ........................................................................................................ 11
Develop People Including Self ...................................................................................................................... 12
Drive for Results .......................................................................................................................................... 15
Gilbane Cares ............................................................................................................................................... 15
Lead through Mission and Values ................................................................................................................. 17
Problem Solving ........................................................................................................................................... 18
Serving the Community ................................................................................................................................ 19
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4
Business Acumen Maintains awareness of industry trends, financial knowledge, market and economic conditions
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Breakthrough Ideas: How to Think Strategically (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Next Level Leadership: Six Key Skills for Success (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Exploring New Mindsets for a New World: The Changing Rules of Strategy (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Rethink, Reinvent, Reposition: Your Role in Business Renewal (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Creating a Competitive Advantage in a Volatile Business Environment (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Measuring and Managing Performance: The Two Essential Ingredients for Sustaining Excellence (Manager must approve cost, click here for more information)
IMS Instructor-led
8
TIDES of Change: Five Disruptive Forces Shaping the Workplace (Manager must approve cost, click here for more information)
IMS instructor-led
8
Turning Strategic Goals into Actionable Plans (Manager must approve cost, click here for more information)
IMS instructor-led
8
Strategy Execution: Alternative Frameworks and Best Practices (Manager must approve cost, click here for more information)
IMS instructor-led
8
Financial Acumen: What Every Manager Needs to Know About Corporate Finance (Manager must approve cost, click here for more information)
IMS instructor-led
8
Executing Your Strategic Game Plan: Focus on Four Key Areas for Touchdown Results
DDI Article Varies
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5
Videos, white papers, simulations and more!
Webinars, classes, courses and curricula.
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6
Business Development/Doer Seller Develops business and personal relationships that generate new opportunities and contribute to winning existing pursuits.
Title Media Length (hours)
Doer Seller Introduction Video – Part 1 DSG Video Varies
Doer Seller Introduction Video – Part 2 DSG Video Varies
Doer Seller Introduction Video – Part 3 DSG Video Varies
Suggested reading Books Varies
Selling is Everyone’s Business
Lending Library book
Varies
Building a Winning Sales Force
DDI white paper
Varies
One Step Ahead: Ensuring Your Sales Force Can Execute Your Sales Strategy
DDI white paper
Varies
Using Business Model Innovation to Outmaneuver the Competition (Manager must approve cost, click here for more information)
IMS instructor-led
8
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7
Champion Change Embraces change and innovation by actively looking for ways to improve
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Leaders without Sea Legs: Threats to Staying Afloat During Tough Times
DDI white paper
Varies
Keeping People Motivated and Engaged in an Age of Instability (Manager must approve cost, click here for more information)
IMS instructor-led
8
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8
Coaching Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Get the Most from Your ‘B’ and ‘C’ Players While Developing Your High Performers (Manager must approve cost, click here for more information)
IMS instructor-led
8
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Webinars, classes, courses and curricula.
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9
Collaboration and Teamwork Effectively uses appropriate interpersonal styles and methods in facilitating the involvement of others
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Employee Engagement: The Key to Realizing Competitive Advantage DDI monograph Varies
How to Get More from Teams: Overcoming the Inevitable Conflicts (Manager must approve cost, click here for more information)
IMS Instructor-led
8
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10
Communication Clearly and honestly conveys information and ideas through oral and written media to individuals or groups in a manner that engages the audience and ensures shared meaning of the message
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Improving Listening Effectiveness Self-assessment Varies
Project Administration for Superintendents 7: Leadership - Communicating with Power and Influence
In-person 8
Suggested reading Books Varies
Influence with Impact: A Game Plan for Success (Manager must approve cost, click here for more information)
IMS instructor-led
8
Measuring and Managing Performance: The Two Essential Ingredients for Sustaining Excellence (Manager must approve cost, click here for more information)
IMS Instructor-led
8
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Videos, whitepapers, simulations and more!
Webinars, classes, courses and curricula.
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11
Customer Focus (Internal and External) Makes “raving” fans out of customers - including both external and internal - by putting their needs in the forefront of one’s actions and demonstrating value added actions
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Managing the Client Experience Instructor-led 8
Managing with the Architect Instructor-led 6
One Step Ahead: Ensuring Your Sales People Can Execute Your Sales Strategy
DDI white paper Varies
Service Skills in the Workplace DDI monograph Varies
Business Networking: A Necessary Third Millennium Skill DDI white paper Varies
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Webinars, classes, courses and curricula.
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12
Develop People Including Self Practices self improvement; champions employee growth and education
Title Media Length (hours)
A Different Way of Looking at Time Management DDI Podcast 0.25
7 Things Highly Productive People Do Inc.com Article Varies
Achieving Your Leadership Potential (Manager must approve cost, click here for more information)
DDI Self-paced online course
1
Developing Others (Manager must approve cost, click here for more information)
DDI Self-paced online course
2
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Improving Employee Performance Reviews
IMS Instructor-led
4
The Manager as Coach: Promoting High-Performance (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Using Performance-Based Coaching to Make Your Best Performers Even Better (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Executive Resource Management DDI white paper Varies
Is it Time to Rethink Employee Engagement? DDI white paper Varies
Nine Best Practices of Effective Talent Management DDI white paper Varies
Optimizing Your Leadership Pipeline DDI white paper Varies
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13
Develop People Including Self Practices self improvement; champions employee growth and education
Title Media Length (hours)
Optimizing Your Leadership Pipeline for Individual Contributors DDI white paper Varies
Optimizing Your Leadership Pipeline for Operational Leaders DDI white paper Varies
Optimizing Your Leadership Pipeline for People Leaders DDI white paper Varies
Optimizing Your Leadership Pipeline for Strategic Leaders DDI white paper Varies
Strong Start to Job Success DDI white paper Varies
Taking Your Succession Management Plan into the 21st Century DDI white paper Varies
The Case for Internal Promotions DDI white paper Varies
The New People Leader Imperatives DDI white paper Varies
The Realization of Human Capital Advantage Through Recruiting and Selection
DDI white paper Varies
What Senior Leaders do: The Nine Roles of Strategic Leadership DDI white paper Varies
Developing a High-Performance Workforce DDI white paper Varies
Executive Presence: How to Succeed at the Next Level (Manager must approve cost, click here for more information)
IMS Instructor-led
8
Developing Leadership Charisma: Your Actions Speak Louder Than Your Words (Manager must approve cost, click here for more information)
IMS Instructor-led
8
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14
Videos, whitepapers, simulations and more!
Webinars, classes, courses and curricula.
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15
Drive for Results Shows passion, commitment, and ability to focus on and execute results
Title Media Length (hours)
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
The Middle Matters: Leveraging Your Mid-level Leaders to Drive Business Performance
DDI Podcast 0.25
Suggested reading Books Varies
Managing the “C” Performer: An Alternative to Forced Ranking DDI white paper Varies
The Alchemy of Execution DDI white paper Varies
Breakthrough Thinking for Breakthrough Results (Manager must approve cost, click here for more information)
IMS instructor-led
8
How to Lead Successfully in a World of Volatility, Uncertainty, Complexity and Ambiguity (Manager must approve cost, click here for more information)
IMS Instructor-led
8
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Webinars, classes, courses and curricula.
Gilbane Cares Demonstrates outward support for embracing Safety, Sustainability, Inclusion, and Wellness both personally and professionally
Title Media Length (hours)
Taking the Pulse of the Workforce DDI Podcast .1
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16
Gilbane Cares Demonstrates outward support for embracing Safety, Sustainability, Inclusion, and Wellness both personally and professionally
Title Media Length (hours)
Engaging Diversity and Inclusion
Virtual Instructor-led (Onboarding)
0.5
It’s About Respect Instructor-led 2
Safety Pays – Financial Facts
ClickSafety white paper
Varies
All online safety courses
ClickSafety Self-paced online courses
Varies
One Millenial’s Perspective on Millenials DDI Article Varies
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Webinars, classes, courses and curricula.
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17
Lead through Mission and Values Acts with demonstration of Company’s core values
Title Media Length (hours)
Staying on the High Road: Ethics at Gilbane
Instructor-led (Onboarding)
4
Quick Tips Job aid Varies
Self-directed activities
On the job assignments
Varies
Suggested reading Books Varies
Leadership Beliefs DDI white paper Varies
Trust in the Workplace DDI monograph Varies
Executive Focus: How Leaders Lost It, and How to Regain it DDI white paper Varies
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18
Problem Solving Solves problems proactively and gains others commitment to solutions and decisions
Title Media Length (hours)
A Matter of Judgment DDI white paper Varies
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Webinars, classes, courses and curricula.
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19
Serving the Community Is active as community volunteer and contributes to local needs of community
Title Media Length (hours)
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Webinars, classes, courses and curricula.