The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Leadership DevelopmentProgramme

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Presenters today

• Brad Bamfield– 07803 133110– b.bamfield@thesolutionorgainisation.com

• Patrick Sullivan– 020 8241 0166– p.sullivan@thesolutionorganisation.com

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Today• Welcome• Introductions• The programme• The pre programme questionnaire• Techniques – the tools• Application of techniques – the practice• Break at around 3:15 pm• End 5:00 pm

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Session 1

• Introductions

• The Henley Report

• Action learning– How we are going to do it– The student’s experience is as important

as the teacher’s knowledge

• Leadership.thesolutionorganisation.com

• The Seminars structures

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Seminar structure

• Breaks into – 1/3 group review – 1/3 techniques– 1/3 working exercises

• Between seminars there will be work to do that uses the techniques and is focused on your business.

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments

• Pre course• Mid way through• At the end• 6 months after programme ends• A measure of progress• Honest self assessment is a useful

skill• Acceptable or below;

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self AssessmentsReplies

01020304050607080

Not relevant Needimmediate

and/orextensive

development

Would benefitfrom some

furtherdevelopment

Acceptable Can passskill on to

sub-ordinates

Can passskill on topeers andsuperiors

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments 100%

• Marketing• Listening & questioning• Work/life balance• Cost/benefit analysis• Budgeting

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments 80%• Using motivational techniques

effectively• Understanding different

leadership styles• Team building & team working• Taking responsibility for action• Self assessment • Recruiting/promoting the right

people for the job.• Networking with people - internally• Networking with people -

externally• Managing for profit

• Interviewing for recruitment• Interviewing for performance

improvement• Interviewing for discipline• Handling conflict• Giving and receiving feedback• Getting the right organisational

structures in place• Developing the desired culture

and values• Developing others /

succession planning• Customer

care/awareness/focus• Commercial acumen

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments 60%• Time management (Inc running meetings)

• Setting performance standards

• Selling ideas; gaining buy-in/commitment

• Project management

• Managing change

• Developing one’s self

• Delegation

• Communicating our vision

• Changing values

• Assertiveness

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments 40%• Strategic thinking and creating a viable business

vision

• Staff development - developing talent

• Problem solving

• Personal impact & reputation

• Interviewing for appraisal

• Focus on Goals and results - Target setting

• Continuous improvement

• Coaching others at all levels

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

The Self Assessments 20%

• Technical knowledge

• Planning to put strategic thinking into practice

• Decision Making

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Originated in the late 1960s by Tony Buzan, Mind Maps are now used by millions of people around the world whenever they wish to use their minds more effectively.

• Outlining is linear and organised, but its not the way our minds work.

• Instead, our minds work like web sites: Groups of pages or ideas or concepts are linked together, or even go off on their own into other groupings or webs. 

• Plotting the relationships is Mind Mapping

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Similarly to a road map, a Mind Map will:• Give you an overview of a large

subject/area.• Enable you to plan routes/make choices and

let you know where you are going and where you have been.

• Gather and hold large amounts of data for you.

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Encourage problem solving by showing you new creative pathways.

• Enable you to be extremely efficient.• Be enjoyable to look at, read, muse over

and remember.• Attract and hold your eye/brain.• Let you see the whole picture and the

details at the same time.• Assist YOU!

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Organising a subject

• Bringing about "deeper" learning

• Integrating old and new knowledge

• Placing (new) ideas in a structure

• Brainstorming

• Communicating complex ideas

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Mind Maps can be used for any purpose• Helps define the problem before building the

solution• Defines relationships between

– Things and people– People and people– Things and things

• Can be on paper or software• Example of a paper based Map

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind mapping

• You can use colour and graphics

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Mind Maps can be used for any purpose• Helps define the problem before building the

solution• Can be on paper or software• Example of a software map using

– http://www.mindgenius.com/

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Mind Mapping

• Hands on exercise• Define and explore the 2 concepts of • Leadership & management • Build a Mind Map

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

• Objectives, Goals, Strategies & Measures

• Objectives the ultimate strategic direction– 5 or 6 & up to 10 years

• Goals required to achieve the Objectives– 5 -10 & 3 to 5 years

• Strategies the tasks required to deliver the Goals– As many as you need 1 year

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

• Measures the way we know the Strategies have delivered there required outcome.

• Measures must be SMART

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

Level 1 Objectives Goals Strategies Measures

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

Level 2 Objectives Goals Strategies Measures

Level 1 Objectives Goals Strategies Measures

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

Level 2 Objectives Goals Strategies Measures

Level 1 Objectives Goals Strategies Measures

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

Level 3 Objectives Goals Strategies Measures

Level 2 Objectives Goals Strategies Measures

Level 1 Objectives Goals Strategies Measures

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Where can we use OGSM

• OGSM can be used for any activity

• OGSM should be used for any change

• Strategic direction of company

• Management positions

• People in those positions

• Meetings

• Later we will combine with Risk Analysis

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

OGSM

• Hands on exercise

• Develop the OGSMs for this Programme

• Working in 2 teams

• Feedback

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

• SMART– Specific– Measurable– Agreed with individual– Realistic/Achievable

(but challenging)– Time Related

(agreed review dates)

• SUPER– Stretching– Understood– Positive– Ethical– Relevant

Targets must be

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

SMART

• Hands on exercise

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Leadership

• ‘ One leader in an organisation is not enough’. Burgoyne (2003)

• Leadership & management

• Leadership– Set direction– Set goals– Align people– Communicate

• Management– Plan– Budget– Resource allocation– Staffing

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Summary of Seminar 1

• Mind Mapping

• OGSMs

• SMART

• Difference between Leadership and Management

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Seminar 2

• Use Mind Map to explore your current issue (s)

• Be prepared to make a 5 minute presentation on your business and what your issues are

• The team will review, and offer help

The Solution OrganisationTo build the solution, first define the problem

The Solution OrganisationTo build the solution, first define the problem

Next meeting

• We hope you have enjoyed today

• We hope you have learnt something useful

• Please complete feedback forms

• Next seminar

• City Lodge Hotel Walerton Street

• 11th May 1pm to 5 pm